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    Script Hotel

    Uploaded by

    Mutiara Alfisah
    Tugas

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Script Hotel

    Uploaded by

    Mutiara Alfisah
    8 views2 pages
    Tugas

    Original Title

    script hotel

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

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    Tugas

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    8 views2 pages

    Script Hotel

    Uploaded by

    Mutiara Alfisah
    Tugas

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Guest 1: Good afternoon

    Receptionist: Good afternoon, ma'am. Can I help you?


    Guest 1: may I ask about the rules of this hotel?
    Receptionist: Of course, you can, ma'am. What do you want to ask?
    Guest 1: That's right, ma'am, our hotel has rules and policie
    s that visitors who check out more than the hours we have set will be charged an additional fee.
    Guest 2: how much?
    Receptionist: we will calculate the cost per hour, around $10
    Guest 2: turns out to be quite expensive too
    Receptionist: Indeed, that's the provisions that. The door side has set you to have any more
    questions, ma'am?
    Guest 1: Actually, we both wanted to check out, but we were a bit late, so I asked you forst
    about this.
    Receptionist: then please go to the table over there to check out, ma'am.
    Guest 2: OK, thanks for your previous explanation.
    Receptionist: my pleasure ma'am

    Cashier: Good afternoon. Do you want to check out now?


    Guest 2: yes
    Cashier: May I know your room number?
    Guest 2: it's 101
    Cashier: Mrs. xxx, room booked from May 29 to June 3
    Guest 1: Yes, it is.
    Cashier: after we checked further, it turned out that there was a delay in checkout and there was
    also damage to one of the items in your room.
    Guest 2: hah? What's that?
    Cashier: The flower vase in the room was broken, and of course, there will also be an additional
    fee for this damage, ma'am.
    Guest 1: hehe, I accidentally did that earlier.
    Guest 2: Why didn't you tell me earlier?
    Gust 1: sorry, I forgot
    Guest 2: OK, how much do we have to pay?
    Cashier: So, the total of your bill is $445. How would you like to pay, ma'am?
    Guest: does it include late fees and damaged goods?
    Cashier: yes, ma'am, it's included in the whole
    Guest 2: I will use cash.
    Cashier: Alright, Mrs. xxx. Please sign here.
    Guest 2: Sure.
    Cashier: Thank you, ma'am. I hope you will be back to revisit us soon.

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