Memorandum Circular No. 2020-2183
Memorandum Circular No. 2020-2183
Memorandum Circular No. 2020-2183
2020-2183
09 May 2020
In furtherance of the efforts of the government in containing the spread of the deadly corona
virus 2019 (Covid-19) and to ensure that LTO personnel and its clients are safe and protected
from the same, the following are hereby promulgated for the guidance and compliance of all
concerned upon resumption of operation of all LTO Offices after the Enhanced Community
Quarantine (ECQ) imposition.
1. Upon entry at the LTO premises, a daily health symptoms form 1 shall be accomplished by
every personnel. This form shall include his/her temperature as detected by the thermal
scanners used by security guards/assigned personnel.
2. Wearing of protective face mask shall be mandatory (except when eating/drinking). This
includes security guards, janitorial service personnel and individuals working at the canteen or
any other establishment within the LTO compound. The no face mask, no entry policy shall be
strictly implemented.
3. Observance of social distancing by maintaining, at all times, a one (1) meter distance from
clients or from fellow employees, including during lunch time and at the bundy clock, is enjoined.
Law enforcers are likewise required to comply with Nos. 1 and 2 while on field duty.
4. The wearing of sanitary gloves is mandatory for all frontliners, e.g. evaluators, cashiers and
receiving personnel, including law enforcers, when handling documents, licenses or cash (for
cashiers). Alcohol/sanitizers must be provided for the use of all frontliners and their clients.
5. Employees are encouraged to use additional protective accessories aside from those
mentioned above.
1. Clients must fill out the client/visitor health checklist2 at the entrance of LTO premises.
2. Clients must undergo thermal scanning and hand and foot disinfection at the entrance of
LTO premises.
3. The no face mask, no entry policy shall be strictly implemented. All clients are required to
wear face masks upon entry and while inside LTO premises. The face mask may only be
removed while inside LTO premises for licensing process that requires photo and signature
taking, and only for that purpose.
5. Companions of clients shall not be allowed entry to LTO premises in order to minimize the
volume of persons inside LTO premises whose presence are not otherwise necessary for the
processing of transactions, and more importantly, in order to comply with social distancing
regulations.
6. Persons below 21 years old, those who are 60 years old and above, and pregnant women
shall be denied entry.
1. Security Guards and/or personnel assigned at LTO office entrance shall ensure that social
distancing is properly observed at all times. In addition, they shall facilitate hand and foot
disinfection, thermal testing and assist personnel and clients in filling out the forms
aforementioned, including persons inside their vehicles.
Those who refuse to cooperate and comply with the health/sanitary protocols, employees and
clients alike, and those with temperature above 37. 5 degree Celsius, even after a 5 minute
rest, shall be denied entry.
Security guards and office heads are responsible for the strict implementation of social
distancing, wearing of face mask and other health protocols mentioned above within their
respective areas of assignment or their offices. Alcohol/disinfectants must be readily available
at all office entrance and all doorknobs, glass doors, counters and all other common handles
shall be sanitized once every two (2) hours.
2. Heads of offices shall devise the work schedule in accordance with the guidelines issued by
the Office and by the Civil Service Commission. Personnel whose functions may be performed
at home shall not report to office unless absolutely necessary.
Heads of offices may also limit the number of transactions daily to 70% of their normal capacity
provided that those who will not be accommodated shall be so advised, scheduled on a later
date, and given priority on the date set. Saturday operations is advised and start of office
transactions from 7 AM to 6 PM may be adopted provided that flexi-time must be properly
arranged by the head of office.
Regional Offices shall submit to the undersigned every 15th and 30th of the month, a report on
a work from home and other alternative work arrangements taken. See table below.
3. Further, the MID, in cooperation with the IT Providers, shall program an online appointment
system or Web based transaction to avoid congestion of clients.
For miscellaneous MV transactions, which expired on 16 March 2020 and until the
date of work resumption shall be automatically extended for sixty (60) calendar days
from such work resumption.
The Temporary Operator’s Permits (TOPs) which expired on 16 March 2020 up to the date
of work resumption shall no longer authorize the driver to use the TOP as a temporary license.
The period from 16 March 2020 up to resumption of work shall not be counted in the
computation of accessory penalties. The settlement/adjudication of apprehension cases for
such TOPs, however, is automatically extended for thirty (30) calendar days upon resumption
of work.
Medical Certificates which have not been submitted to LTO during the period 16 March 2020
up to the work resumption but have expired during the same shall still be accepted within sixty
(60) calendar days from work resumption.
IV. EFFECTIVITY
EDGAR C. GALVANTE
Assistant Secretary