Severity x Probability Matrix Risk Levels

9 HIGH
HIGH 3 6 9
6
SEVERITY

4
MEDIUM 2 4 6
3

2
LOW 1 2 3
1 LOW

LOW MEDIUM HIGH

PROBABILITY

Severity Levels
1 Low E.g Low Impact event (no more than 1 working day)
2 Medium E.g, Medium Impact event (lasts 2 to 5 working days)
3 High E.g. High Impact event (lasts more than 5 working days)

Probability Levels
1 Low E.g Low Impact event (no more than 1 event per year)
2 Medium E.g, Medium Impact event (2 to 5 events per year)
3 High E.g. High Impact event (more than 5 events per year)

Instructions
In the tabs of this work sheet are focus area's that can be assessed.
Within each focus area are components of the area along with possible failures
The lists are not exclusive and where additional failures exist these should be added in
For each possible failure Severity and Probability should be populated based on the above guideline, the risk level will then be calculated.
Where contingency exists an overview should be added and where contingency is not complete action steps, timeline and owner can be added.
Where contigency does not exist then an overview should be added with next steps, timeline and owner for creating contingency.
 Raw Materials 602673182.xlsx

Possible Failure / Delay /

Component Severity Probability Risk Level Contingency Next Steps Timing Owner
Impact
Supplier Failure (Supplier with Build additional safety stocks of 3 days (supplier is
Example: Yeast extract 2 2 4 Supply Chain Team to increase SS settings in SAP Dec-12 N. Smith
low service) often delayed by 1-2 days)

● Production Manager manages alternate suppliers.

● Alternate Providers
Grain of corn Supplier Failure 2 1 2 ● Purchasing Manager requires Business Continuity Plans to Q4 2022 Miguel Uribe
● Request BCP to new providers.
new suppliers.

● Fumigation of the corn grain with aluminum

Quality Issues 2 1 2 N/A
phosphide and let it rest for 72 hours.

● Fumigation of the corn grain with aluminum

Contamination 2 1 2 N/A
phosphide and let it rest for 72 hours.

● Production Manager manages alternate suppliers.

● Alternate Providers
Recall 2 1 2 ● Purchasing Manager requires Business Continuity Plans to Q4 2022 Miguel Uribe
● Request BCP to new providers.
new suppliers.

Scarce Availability 2 1 2 ● Alternate Providers ● Production Manager manages alternate suppliers. Q4 2022 Miguel Uribe

● Production Manager manages alternate suppliers.

● Alternate Providers
Palm olein Supplier Failure 2 1 2 ● Purchasing Manager requires Business Continuity Plans to Q4 2022 Felix Trujillo
● Request BCP to new providers.
new suppliers.

Quality Issues 2 2 4 ● Process the oil again. N/A

Contamination 2 1 2 ● Alternate Providers ● Production Manager manages alternate suppliers. Q4 2022 Felix Trujillo

Recall 2 1 2 ● Process the oil again. N/A

Scarce Availability 2 1 2 ● Alternate Providers ● Production Manager manages alternate suppliers. Q4 2022 Felix Trujillo

Raw Material Printpack Ltd. Confidential Page 2

 Company Owned Manufacturing Assets 602673182.xlsx

Possible Failure / Delay /

Component Severity Probability Risk Level Contingency Next Steps Timing Owner
Impact
Component failure & spare Increase spare part inventory and maintain inventory list to
Example: Conveyer belt 2 1 2 Spare parts carried on site 9.2012 H. Baxter
parts missing be controlled by engineering dept.

● Rental.
● Outsource operation.
Equipment and Machinery Componet Failure 2 1 2 ● Duplicate critical equipment installed in the plant ● ● Manages the realization of pre-agreements. Q4 2022 Miguel Uribe
Have spare parts available from critical equipment
and evaluated local suppliers

● Fire hoses.
● Smoke Detectos.
Fire Damage 3 1 3 ● Manages the realization of pre-agreements. Q4 2022 Miguel Uribe
● Fire Extiguishers.
● Identify other suppliers of finished products.

● Rental.
● Outsource operation.
Capacity 2 1 2 ● Duplicate critical equipment installed in the plant ● Carry out an evaluation of the plant's capacity increase. Q3 2022 Miguel Uribe
Have spare parts available from critical equipment
and evaluated local suppliers

● Rental.
● Outsource operation.
Contamination 2 1 2 ● Duplicate critical equipment installed in the plant ● ● Manages the realization of pre-agreements. Q4 2022 Miguel Uribe
Have spare parts available from critical equipment
and evaluated local suppliers

Félix Trujillo /
Computer equipment Componet Failure 1 1 1 ● Define a manual process. ● Document a manual process. Q2 2022
Miguel Uribe

Félix Trujillo /
Fire Damage 1 1 1 ● Define a manual process. ● Document a manual process. Q2 2022
Miguel Uribe

Félix Trujillo /
Capacity 1 1 1 ● Define a manual process. ● Document a manual process. Q2 2022
Miguel Uribe

Contamination N/A

●Spare parts available

Oil/ Water Pumps Componet Failure 3 2 6 N/A
● Back-up Pumps (Already nstalled)

Fire Damage 3 1 3 ● Back-up Pumps (Already nstalled) N/A

Capacity 1 2 2 ● Back-up Pumps (Already nstalled) N/A

Contamination 1 1 1 Food grade lubricant is used. N/A

●Bypass HeatExchanger
Heat Exchangers Componet Failure 2 2 4 N/A
● Spare parts available

Fire Damage 3 1 3 ● Spare parts available N/A

Capacity 1 1 1 ●CIP of Heat Exchangers N/A

●Bypass HeatExchanger
Contamination 1 1 1 N/A
●Treated Water is used.

Valves Componet Failure 1 3 3 Spare Valves Available N/A

Fire Damage 2 1 2 Spare Valves Available N/A

Capacity 1 2 2 Spare Valves Available N/A

● Use of Back-up Refinery.

Bleaching Tank Componet Failure 3 1 3 N/A
● Spare parts available

Contamination 2 1 2 ●Isolate Product N/A

● Use of Back-up Refinery

Fire Damage 1 1 1 N/A
●Fire stinguisher are installed

● Use of Back-up Refinery.

Deodorizer Componet Failure 3 1 3 N/A
● Spare parts available

● Use of Back-up Refinery

Fire Damage 3 1 3 N/A
●Fire stinguisher are installed

Contamination 2 2 4 ●Product is Reprocessed N/A

Press Filter Componet Failure 3 1 3 ●Spare Filter Plates and components available. N/A

Fire Damage 3 1 3 ●Spare Filter Plates and components available. N/A

●Treated Water is used.

Contamination 1 2 2 N/A
●Product is reprocessed.

●Spare Filter Plares are available

Niagara Filters Componet Failure 2 3 6 N/A
●Back-up Filter is used

●Spare Filter Plares are available

Capacity 1 3 3 N/A
●Back-up Filter is used

Contamination 2 3 6 ●The product is filtered again in the next process N/A

Owned Manufacturing Assets Printpack Ltd. Confidential Page 3

 Non-Owned Manufacturing Services 602673182.xlsx

Possible Failure / Delay /

Component Severity Probability Risk Level Contingency Next Steps Timing Owner
Impact

Example: Outsourced Delays due to capacity Identify alternative supplier, negotiate & start qualification R.
3 2 6 Qualify alternative supplier 6.2013
blending service constraints process Summer

Ground
transportation of raw Componet Failure 2 1 2 ● Alternate Providers of transportation services
materials

Fire Damage 2 1 2 ● Alternate Providers of transportation services

Capacity 2 1 2 ● Alternate Providers of transportation services

Supplier Failure 2 1 2 ● Alternate Providers of transportation services

Quality Issue N/A

Packing Material Componet Failure 2 1 2 ● Alternate Providers of packaging materials

Fire Damage 2 1 2 ● Alternate Providers of packaging materials

Capacity 2 1 2 ● Alternate Providers of packaging materials

Supplier Failure 2 1 2 ● Alternate Providers of packaging materials

● Sufficient raw material in stock

Quality Issue 2 1 2
● Several validated raw material suppliers

Purchased Manufacturing Service Printpack Ltd. Confidential Page 4

 Locations 602673182.xlsx

Possible Failure / Delay /

Component Severity Probability Risk Level Contingency Next Steps Timing Owner
Impact
Example: Raw Backup plan available (essential tasks to be
Labour dispute 3 1 3 Update plan in 2013 2013 S. Meyer
materials Storage conducted by non-affected associates)

Raw Materials ● Prepare other areas within the SID Group for ● Find other material reception area options within company Félix Trujillo / Miguel
Fire 3 1 3 Q2 2022
Storage reception. properties. Uribe

● Prepare other areas within the SID Group for ● Find other material reception area options within company Félix Trujillo / Miguel
Flood 3 1 3 Q2 2022
reception. properties. Uribe

● Rental of generators.
● Outsource the power supply.
Power Failure 2 2 4 ● Manages the realization of pre-agreements. Q4 2022 Carlos Cuello
● Pool of alternate suppliers for medium voltage
repair.

Félix Trujillo / Miguel

IT System Failure 1 1 1 ● Define a manual reception process. ● Document a manual reception process. Q2 2022
Uribe

● The reception and dispatch doors are kept closed,

Access Controls 1 1 1 they are only open as required by the operation, N/A
under the supervision of the Warehouse Supervisor

Finished Goods ● Prepare other areas within the SID Group for ● Find other material reception area options within company Félix Trujillo / Miguel
Fire 3 1 3 Q2 2022
Storage reception. properties. Uribe

● Prepare other areas within the SID Group for ● Find other material reception area options within company Félix Trujillo / Miguel
Flood 3 1 3 Q2 2022
reception. properties. Uribe

● Rental of generators.
● Outsource the power supply.
Power Failure 2 2 4 ● Manages the realization of pre-agreements. Q4 2022 Carlos Cuello
● Pool of alternate suppliers for medium voltage
repair.

Félix Trujillo / Miguel

IT System Failure 1 1 1 ● Define a manual process. ● Document a manual process. Q2 2022
Uribe

● The reception and dispatch doors are kept closed,

Access Controls 1 1 1 they are only open as required by the operation, N/A
under the supervision of the Warehouse Supervisor

● Outsource the operation.

● Manages the realization of pre-agreements.
Manufacturing ● Buy finished product. Félix Trujillo / Miguel
Fire 3 1 3 ● Find other material reception area options within company Q4 2022
Space ● Prepare other areas within the SID Group for Uribe
properties.
reception.

● Outsource the operation.

● Manages the realization of pre-agreements.
● Buy finished product. Félix Trujillo / Miguel
Flood 3 1 3 ● Find other material reception area options within company Q4 2022
● Prepare other areas within the SID Group for Uribe
properties.
reception.

● Rental of generators.
● Outsource the power supply.
Power Failure 2 2 4 Manages the realization of pre-agreements. Q4 2022 Carlos Cuello
● Pool of alternate suppliers for medium voltage
repair.

● Buy finished product.

● BackUP of softwares. ● Manages the realization of pre-agreements. Félix Trujillo / Miguel
IT System Failure 2 1 2 Q2 2022
● Outsource the operation. ● Document a manual process. Uribe
● Define a manual process.

Access Controls 1 1 1 ● Access readers implemented on all doors N/A

● Remote work.
● Manages the realization of pre-agreements.
● Coworking space. Félix Trujillo / Miguel
Office Space Fire 2 1 2 ● Find other material reception area options within company Q2 2022
● Prepare other areas within the SID Group for Uribe
properties.
reception.

● Remote work.
● Manages the realization of pre-agreements.
● Coworking space. Félix Trujillo / Miguel
Flood 2 1 2 ● Find other material reception area options within company Q2 2022
● Prepare other areas within the SID Group for Uribe
properties.
reception.

● Rental of generators.
● Outsource the power supply.
Power Failure 2 2 4 Manages the realization of pre-agreements. Q4 2022 Carlos Cuello
● Pool of alternate suppliers for medium voltage
repair.

Félix Trujillo / Miguel

IT System Failure 1 1 1 ● Define a manual process. ● Document a manual process. Q2 2022
Uribe

Access Controls 1 1 1 ● Access readers implemented on all doors N/A

● Production Manager manages alternate suppliers.

Third Party ● Alternate Providers Félix Trujillo / Miguel
Fire 2 1 2 ● Purchasing Manager requires Business Continuity Plans to Q4 2022
Location ● Request BCP to new providers. Uribe
new suppliers.

● Production Manager manages alternate suppliers.

● Alternate Providers Félix Trujillo / Miguel
Flood 2 1 2 ● Purchasing Manager requires Business Continuity Plans to Q4 2022
● Request BCP to new providers. Uribe
new suppliers.

● Production Manager manages alternate suppliers.

● Alternate Providers Félix Trujillo / Miguel
Power Failure 2 1 2 ● Purchasing Manager requires Business Continuity Plans to Q4 2022
● Request BCP to new providers. Uribe
new suppliers.

● Production Manager manages alternate suppliers.

● Alternate Providers Félix Trujillo / Miguel
IT System Failure 2 1 2 ● Purchasing Manager requires Business Continuity Plans to Q4 2022
● Request BCP to new providers. Uribe
new suppliers.

● Production Manager manages alternate suppliers.

● Alternate Providers Félix Trujillo / Miguel
Access Controls 2 1 2 ● Purchasing Manager requires Business Continuity Plans to Q4 2022
● Request BCP to new providers. Uribe
new suppliers.

Locations Printpack Ltd. Confidential Page 5

 Distribution 602673182.xlsx

Possible Failure / Delay /

Component Severity Probability Risk Level Contingency Next Steps Timing Owner
Impact
Example: Out-Bound M.
Loss of vehicle 3 1 3 Current Carrier always holds available vehicles. Select additional backup carrier. 11.2012
Network Nichols

In-Bound Network Carrier Failure 1 1 1 ● We have two service providers, apart from ours N/A

Fuel Shortage 1 1 1 ● We are importers of fuels N/A

Road Blockage 1 1 1 ● We have a different way of accessing N/A

Internal Network Carrier Failure 1 1 1 ● We have two service providers, apart from ours N/A

Fuel Shortage 1 1 1 ● We are importers of fuels N/A

Road Blockage 1 1 1 ● We have a different way of accessing N/A

Out-Bound Network Carrier Failure 1 1 1 ● We have various service providers, apart from ours N/A

Fuel Shortage 1 1 1 ● We are importers of fuels N/A

Road Blockage 1 1 1 ● We have a different way of accessing N/A

Reverse Network Carrier Failure 1 1 1 ● We have various service providers, apart from ours N/A

Fuel Shortage 1 1 1 ● We are importers of fuels N/A

Road Blockage 1 1 1 ● We have a different way of accessing N/A

Distribution Printpack Ltd. Confidential Page 6

 Business Organisation 602673182.xlsx

Possible Failure / Delay /

Component Severity Probability Risk Level Contingency Next Steps Timing Owner
Impact
Systems will operate on up to 50% loss of current
Example:
power. Battery back-up available. All critical
Telephoney ERP Sytems/Computer Failure 3 1 3 _ _ _
information is backed up each night and stored at off-
Networks
site locations.

● Rental of generators.
● Outsource the power supply.
Utilities Electricity 1 3 3 ● Manages the realization of pre-agreements. Q4 2022 Carlos Cuello
● Pool of alternate suppliers for medium voltage
repair

● Boiler rental.
Gas 1 2 2 ● Manages the realization of pre-agreements. Q4 2022 Carlos Cuello
● Alternate boiler service and fuel supply providers.

● Use water well.

Clean Water 1 3 3 ● Backup equipment for the operation of the water ● Create backup. Q3 2022 Carlos Cuello
supply system.

Waste Water 1 1 1 ● We have a waste water treatment plant. N/A

● Compressor rental.
● Create backup.
Compressed Air 2 2 4 ● Alternate providers. Q4 2022 Carlos Cuello
● Manages the realization of pre-agreements.
● Backup equipment and spare parts.

● Boiler rental.
Steam System 1 2 2 ● Manages the realization of pre-agreements. Q4 2022 Carlos Cuello
● Alternate boiler service and fuel supply providers.

Telephoney
2 2 4 ● Alternative ways of communication N/A
Networks

● Disaster Recovery Plan (DRP)

ICT ERP Systems 2 2 4 ● Virtual Private Network (VPN) N/A
● 24-hour SLA with the provider to restore service

● WAN - Network Lines Alternate Backup

Mainframe Network
2 2 4 ● Fiber optic redundancy in interdepartmental LAN N/A
(Windows server)
network

Corporate Backup Solution for Server and content

Server Back-Up 1 1 1 replicated to another remote Site schedule Daily. The N/A
backup freqency Daily, Weekly, Monthly, yearly

At endpoint:
● Firewall.
● Antivirus.
● Advanced Threat System (ATP).
● Encriptions System for all users Laptops.
Security 1 1 1 N/A
At front end:
● Cluster Load Balancer
● Cluster Firewall
● IPS
● Cluster Webproxy
● Management Content Navigation

● Cross training.
Labour Employed Labour 1 1 1 N/A
● Emergency replacements.

● All employees are permanently hired through an

Contract labour 1 1 1
employment contract.

Temporary Labour N/A

We have implemented a quality management

Process Control Documentation System 1 1 1 system, where all the controlled information of the N/A
company is stored.

All personnel are appropriately trained prior to

Training to Procedure 1 1 1 commencing their duties in the company and during N/A
their entire tenure in it.

The Quality Department conducts audits of

Compliance of Procedure 2 1 2 N/A
processes to ensure the correct compliance

We have an internal and external communication

Reputation 1 1 1 procedure for handling information related to N/A
emergencies.

Business Organisation Printpack Ltd. Confidential Page 7

 Date:

COMMUNICATION MATRIX 602673182.xlsx

Person/department Company Function/Position Timing Office Number Mobile Remark
Claudia Rodriguez MercaSID Corporate Director of Quality, Safety and Environment Office hours 809.565.2151 ext. 1401 809.501.0889

Mariany Pacheco MercaSID Quality Manager Office hours 809.565.2151 ext. 2105 829.250.7246

Stephanie Sánchez MercaSID Quality Assistant Manager Office hours 809.565.2151 ext. 4006 809.604.2744

Felix Trujillo MercaSID Production Manager (Oils) Office hours 809.565.2151 ext. 4207 809.604.8128

Luis Felix MercaSID Process Engineer Office hours 809.565.2151 ext. 4103 809.604.6929

Pilar Martinez MercaSID Business Manager Office hours 809.565.2151 ext. 1062 809.604.1828

Miguel Uribe MercaSID Production Manager (Maicera Plant) Office hours 809.565.2151 ext 5336 809.604.0660

Jose Luis Furcal MercaSID Production Assistant Manager Office hours 809.565.2151 ext 5263 809.604.8290

Cristina Cruz MercaSID Quality Assistant Manager Office hours 809.565.2151 ext. 5238 809.769.4954

Angelo Russo MercaSID Transportation Manager Office hours 809.565.2151 ext. 4107 809.604.5620

Rafael Jorge MercaSID Distribution Supervisor Office hours 809.565.2151 ext. 1232 809.604.6126

Carlos Patrone MercaSID Distribution Assistant Manager Office hours 809.565.2151 ext. 4175 829.222.6571

Mariel Lopez MercaSID Corporate Export Manager Office hours 809.565.2151 ext. 3125 809.604.2820

Communication Matrix Printpack Ltd. Confidential Page 8