IT Manager
IT Manager
IT Manager
QUALIFICATIONS PROFILE
Technically sophisticated, focused, and seasoned professional with broad-based e
xperience in IT consulting, project management, business intelligence integratio
n, and enterprise applications implementation. Possess stellar track record for
aligning IT to organizational strategy and managing performance with business in
telligence solutions that meet or exceed Fortune 500 or government clients’ requirem
ents. Excel at managing large-scale data migration and integration projects with
in high-volume, high-concurrency, and multi-platform environments. Known for con
sistently delivering large-scale, highly-complex and mission-critical projects o
n time and under budget. Hands-on manager with significant ability to lead, moti
vate, and coordinate cross-functional teams and technical projects. Capable of m
ultitasking in globally competitive and fast-paced organizations.
CORE STRENGTHS
- Network Engineering and Application Development
- Continuous Process and Performance Improvement
- Balanced Scorecarding and Dashboarding
- Enterprise Information Management
- Aligning IT, Strategy, and Organizational Performance
- Data Migration and Integration
- Time Management and Prioritization
- Problem Solving and Decision Making
- Profit and Loss Forecasting
- Project Management / Portfolio Management
- Budget Control and Implementation
- Outstanding Presentation and Communication Skills
EMPLOYMENT HISTORY
SENIOR SAP / BUSINESS INTELLIGENCE DELIVERY MANAGER ~ DATA MANAGEMENT GROUP, WAS
HINGTON, DC 2005–2007
Planned, implemented, and customized Business Intelligence systems from the grou
nd up and streamlined current systems to address clients’ diverse business needs. Co
nvened with C-level managers in an organization to facilitate business drivers,
strategy, and operational challenges as well as to develop a solution that would
align IT with the overall business strategy. Assumed full responsibility in org
anizing project strategy meetings, addressing new services and solutions, and bu
ilding long-term quality relationships with key stakeholders within an organizat
ion. Oversaw company services and software-oriented solutions for enterprise EIM
and data management projects
Notable Contributions:
- Significantly increased company revenues from $3 to $10M by proficiently
managing the new division for SAP consulting and Business Intelligence Integrat
ion; earned recognition in Washington Technology Fast 50
- Played an integral role in building the SAP Data Management delivery sol
ution for various Fortune 500 and government clients
EDUCATION
MASTER OF BUSINESS ADMINISTRATION (MBA), GPA: 4.0
~ California State University, Monterey Bay, CA: Expected Graduation: Dec 2010
BACHELOR OF ARTS (BA) IN COMMUNICATIONS / HISTORY
~ Florida State University, Tallahassee, FL: 1994
PROFESSIONAL TRAINING
Microsoft Project 2007 & 2010 Training: Jan 2010, Expertise with CA Clarity Port
folio Management
Project Management Boot Camp RMC - Project Management Body of Knowledge (PMBOK G
uide) 30 credits: Sep 2009
PROFESSIONAL AFFILIATIONS
Member, Young Professionals Club ~ Board Member, SAP Users Group ~ Member, Proje
ct Management Institute
Member, Florida State University Alumni / Booster |~ Member, Neighborhood Distri
ct Association ~ Member, Richmond Parks Improvement Association
TECHNICAL EXPERTISE
BUSINESS INTELLIGENCE:
SAP R/3, SAP BW, SAP Business Objects XI/R2, ETL with SAP Business Objec
ts Data Integrator, SAP Crystal Reports Connector, Master Data Management Design
, Data Quality / Data Profiling, Metadata, Business Objects Universe Design, SAP
Data Lineage, Crystal Reports XI, Business Objects Analysis with WEBI, designin
g BW Cubes, Data Warehousing with BW, Microsoft SQL 2000 / 2005 & Oracle, OLAP,
Data Modeling, SAP BW BEx & SAP Business Objects Enterprise Reporting
PROJECT / SERVICE MANAGEMENT
Microsoft Project, Clarity, HP Service Management, HP Service Center, IT
SM, BMC Tivoli
DATABASE, DATA WAREHOUSE AND STORAGE:
Microsoft SQL, Oracle, Teradata, Netezza, Server Clustering, SAN Storage
, HP Fiber Channel, Brocade, HP, IBM, RAID
SERVER PLATFORM:
Microsoft Terminal Services, Active Directory (AD), Primary Domain Contr
oller (PDC), Domain Controller, Windows Server Domain, Windows Internet Naming S
ervice (WINS), Systems Management Server, IIS, Exchange, SharePoint Server, Nove
ll NDS, Novell Server OS, UNIX, Linux, Citrix, File / Print / Application Server
WEB SERVICES AND PROTOCOLS:
HTML, XML, DNS, TFTP, TLS/SSL, FTP, Gopher, HTTP, IMAP, IRC, NNTP, POP3,
SIP, SMTP, SMPP, SNMP, SSH, Telnet, Echo, RTP, TCP/IP