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    Unit 4 On The Phone Quiz: Test Techniques

    Uploaded by

    Mert UCURUM
    This document contains a quiz on telephone techniques with multiple choice and fill-in-the-blank questions. It covers topics like making phone calls, leaving messages, and the history of communication technologies. The quiz is divided into six parts: 1. Matching phrases related to phones. 2. Completing sentences with phone-related words. 3. Filling in blanks about the history of communication with relevant terms. 4. Answering multiple choice questions about phone applications, advantages/disadvantages of smartphones, and sample dialogues. 5. Completing a sample message with missing phone-related words. 6. Circling the correct answer in sentences involving phone conversations

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    © All Rights Reserved
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    Unit 4 On The Phone Quiz: Test Techniques

    Uploaded by

    Mert UCURUM
    31 views4 pages
    This document contains a quiz on telephone techniques with multiple choice and fill-in-the-blank questions. It covers topics like making phone calls, leaving messages, and the history of communication technologies. The quiz is divided into six parts: 1. Matching phrases related to phones. 2. Completing sentences with phone-related words. 3. Filling in blanks about the history of communication with relevant terms. 4. Answering multiple choice questions about phone applications, advantages/disadvantages of smartphones, and sample dialogues. 5. Completing a sample message with missing phone-related words. 6. Circling the correct answer in sentences involving phone conversations

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    Original Title

    UNIT 4_QUIZ

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    This document contains a quiz on telephone techniques with multiple choice and fill-in-the-blank questions. It covers topics like making phone calls, leaving messages, and the history of communication technologies. The quiz is divided into six parts: 1. Matching phrases related to phones. 2. Completing sentences with phone-related words. 3. Filling in blanks about the history of communication with relevant terms. 4. Answering multiple choice questions about phone applications, advantages/disadvantages of smartphones, and sample dialogues. 5. Completing a sample message with missing phone-related words. 6. Circling the correct answer in sentences involving phone conversations

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    31 views4 pages

    Unit 4 On The Phone Quiz: Test Techniques

    Uploaded by

    Mert UCURUM
    This document contains a quiz on telephone techniques with multiple choice and fill-in-the-blank questions. It covers topics like making phone calls, leaving messages, and the history of communication technologies. The quiz is divided into six parts: 1. Matching phrases related to phones. 2. Completing sentences with phone-related words. 3. Filling in blanks about the history of communication with relevant terms. 4. Answering multiple choice questions about phone applications, advantages/disadvantages of smartphones, and sample dialogues. 5. Completing a sample message with missing phone-related words. 6. Circling the correct answer in sentences involving phone conversations

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    © All Rights Reserved
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    Download as docx, pdf, or txt
    of 4

    ACCCC UNIT 4 ON THE PHONE QUIZ

    TEST TECHNIQUES
    hhhccC

    PART A: Match the halves to make phrases. (5x1=5 pts)

    1- take …5… a) number five


    2- contact …2… b) someone through
    3- hold on …1… c) a note
    4- dial ..3.… d) a minute
    5- put …4… e) someone

    PART B: Complete the sentences with the correct words given below. There is one
    extra. (9x2=18 pts)

    hang up put through available hold on bad line


    leave confirm via guess emergency

    1- Sorry, John. Can you repeat what you have said one more time? It’s a __bad
    line_________. I can’t hear you well.
    2- Can you _____hold on______ a moment, please? I’ll ___put through____ you
    _____via______ to the headmaster.
    3- Mrs. White is not ______available________ right now. She is having an important
    meeting with her workmates. Would you like to ____leave______ a message?
    4- Please, do not _______hang up______ the phone. I will take your reservation in two
    minutes.
    5- You should ______confirm_________ your reservation in two days.
    6- Hang on a minute; I’ll get her. Elena! (a few seconds later) I _______guess___ she is
    not at home. Why don’t you call her later?
    7- You must make your reservation ____emergency ____ email or call our customer
    service.

    PART C: Complete the text with the correct words. (5x1=5 pts)

    messenger invented communicate transmission signals

    People used different ways to __communicate____________ in history. Chinese soldiers


    used smoke ____signals______ to warn their commanders in 1800 BC. Abbasids started to
    use ____messenger_________ birds to have information from distant places in 1150. A
    German goldsmith, Johannes Gutenberg invented the first printing machine in 1454. After
    that, people started to share their opinions much easier. Samuel Morse invented the
    telegraph in 1794. It was faster than letters. When Alexander Graham Bell
    _______invented______ the first telephone in 1876, his first words were “Mr. Watson.
    Come here. I want to see you.” In 1896, Guglielmo Marconi invented the first radio, but its
    range was about only one mile. John Logie Baird invented the television in 1927 and one
    year later, he made the first transatlantic television ______transmission_______. Martin
    Cooper invented the first cell phone in 1973. Finally, the biggest invention, the Internet,

    1
    became a reality in 1983.

    PART D: Answer the questions below. (5x5=25 pts)

    1- Which option CANNOT be understood from the text below?

    “Find my Phone” is a very good application. This application will help you locate your
    device and protect your data if you lose your phone. You can also use this application
    to unlock your phone if you forget your password or PIN. The only thing you will do to
    use this application is to sign up and create an account on your phone.

    A) You can protect your privacy thanks to this application.


    B) Using this application will be very useful for teenagers only.
    C) It is really easy to start using this application.
    D) This application can be used for different purposes as well.

    2- Which option can be used to complete the table below correctly?


    SMARTPHONE

    ADVANTAGES DISADVANTAGES
    easy way to keep in touch making people anti-social
    better Internet connection security risks
    including different applications wasting too much time
    making a video ?

    A) disturbing the concentration


    B) playing an educative game
    C) finding your way in the traffic
    D) reading some online books

    3- Choose the correct option to complete the sentence.

    “My best friend, Tony, ______________ a lot of books to the city library. Therefore,
    the principal appreciated him in the ceremony this morning.’’

    A) invented B) connected C) donated D) developed

    4- Which matching is WRONG?

    A) hang on = hold on
    B) act out = perform
    C) hang up = answer
    D) disturb = interrupt

    2
    5- Which option completes the dialogue correctly?

    Secretary: Hello. This is Alexandra speaking. How can I help you?


    Customer: May I speak to the manager, please?
    Secretary: Can you hold on a moment, please?
    A few seconds later…
    Secretary: I’m afraid Mr. Green is not available right now. He is holding an important
    meeting. Would you like to leave a message?
    Customer: _____________________________
    Secretary: Don’t worry. I will inform him when he is available.
    Customer: Thank you so much.

    A) I would like to speak to her about my complaint letter. I will be waiting for her call.
    B) It’s a bad line. Could you speak louder, please?
    C) I’m sorry to hear that. I need to talk to him today as I’m having some problems with
    the product I bought yesterday.
    D) Don’t hang up the phone and put me through to him. I want to talk to him now.

    PART E: Read the message below and complete it with the correct words.
    (5x3=15pts)

    line dial event reach call

    Hello Dave,

    I have called you twice today but I couldn’t _____dial_____ you. I


    am having a barbecue party on Thursday. All my classmates are
    coming. I’m sure that we will have fun together. You shouldn’t miss
    this _____event_______. I would like to see you there as well.
    Please ______call_______ me as soon as possible. If you cannot
    reach me from my office number, please ________call______
    0707579. We have an extra telephone _____line________ in our
    office. See you.
    PART F: Circle the correct answer. (12x1= 12 pts)

    1- Could you tell her to contact / donate me? It’s important.


    2- He waits for your response / deadline as soon as possible.
    3- You can call the call center to get information / conversation.
    4- I think he is talking with someone else as the line is busy / available.
    5- I’m so busy. Is there anyone in the room to hold on / pick up the phone?
    6- Smart phones have both / all advantages and disadvantages.
    7- When you call someone, you should first great / greet him or her and then
    introduce yourself.
    8- I’ll probably / suddenly call you when I get home.
    9- Massager / Messenger birds were used to communicate in the past.

    3
    10- How do you keep in touch / look forward to with your friends?
    11- I’ll write down a memory / note for him.

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