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    Free Common Space v1.7 Readme

    Uploaded by

    Flavio Alonso
    This document provides release notes for the "Cisco Unified Communications Manager / Unified Communications Manager IM and Presence Service Cleanup Common Space COP file v1.7". It describes a problem where upgrades can fail due to insufficient disk space. The COP file detailed deletes unnecessary logs and files to free up disk space in order to allow upgrades to succeed. Installation instructions are provided which note the file will terminate CLI/GUI sessions and requires a maintenance window. It is signed and impacts Cisco UC products.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Free Common Space v1.7 Readme

    Uploaded by

    Flavio Alonso
    736 views3 pages
    This document provides release notes for the "Cisco Unified Communications Manager / Unified Communications Manager IM and Presence Service Cleanup Common Space COP file v1.7". It describes a problem where upgrades can fail due to insufficient disk space. The COP file detailed deletes unnecessary logs and files to free up disk space in order to allow upgrades to succeed. Installation instructions are provided which note the file will terminate CLI/GUI sessions and requires a maintenance window. It is signed and impacts Cisco UC products.

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    This document provides release notes for the "Cisco Unified Communications Manager / Unified Communications Manager IM and Presence Service Cleanup Common Space COP file v1.7". It describes a problem where upgrades can fail due to insufficient disk space. The COP file detailed deletes unnecessary logs and files to free up disk space in order to allow upgrades to succeed. Installation instructions are provided which note the file will terminate CLI/GUI sessions and requires a maintenance window. It is signed and impacts Cisco UC products.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    736 views3 pages

    Free Common Space v1.7 Readme

    Uploaded by

    Flavio Alonso
    This document provides release notes for the "Cisco Unified Communications Manager / Unified Communications Manager IM and Presence Service Cleanup Common Space COP file v1.7". It describes a problem where upgrades can fail due to insufficient disk space. The COP file detailed deletes unnecessary logs and files to free up disk space in order to allow upgrades to succeed. Installation instructions are provided which note the file will terminate CLI/GUI sessions and requires a maintenance window. It is signed and impacts Cisco UC products.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Cisco Unified Communications Manager / Unified

    Communications Manager IM and Presence Service


    Cleanup Common Space COP file v1.7

    Release Notes Version 1


    October 27, 2021

    Problem Definition
    When upgrading from an older version of Unified Communications Manager or
    Unified Communications Manager IM and Presence Service to Release 9.1(x)
    or later, the system runs out of disk space in the common partition.

    NOTE: This COP file is signed with the sha512 checksum. Older versions of
    CUCM and IM&P do not natively have support for sha512. If you are trying
    to install the file and it does not appear in the available files list,
    you will need to install the ciscocm.enable-sha512sum-2021-signing-key-
    v1.0.cop.sgn in order to enable sha512 checksum support.

    Note: Before you run this Cisco Options Package (COP) file, Cisco
    recommends that you review the Important Notes section for information
    about issues that may affect your system.

    Updates in This Release


    Updates are cumulative, so installing this patch will provide all the
    fixes in the New Updates section plus all the fixes in the Previous
    Updates section if applicable:

    New Updates
    CSCvr55586 Common space clean up cop should include deletion of iotop and
    ctftp logs

    Previous Updates

    CSCvn64041 Free common space cop file to delete log files from active
    partition
    CSCve33370 common partition free space removal upto 25GB restriction to
    be removed -ciscocm.free_common script
    CSCut08113 ciscocm.free_common_space_v1.1is zeroing locales on Unity
    Connection *
    CSCus97405 ciscocm.free_common_space_v1.1.cop.sgn does not run on
    release 11.0(1)
    CSCuc63312 L2 to 9.1 fails with insufficient space
    CSCue60198 Failed RU: installed_options needs cleaning in common
    partition

    * This fix was incorrectly listed as Resolved in v1.2 of this COP file.

    Products Impacted
    The following Unified Communications (UC) products might require this
    patch:
    • Cisco Unified Communications Manager
    • Unified Communications Manager IM and Presence Service
    • Cisco Unified Communications Manager Business Edition 5000 & 6000
    • Cisco Intercompany Media Engine

    Installation Procedure
    Filename: ciscocm.free_common_space_v1.7.k4.cop.sha512
    MD5 Checksum: 5a6a64e3db316dd69c6ceeafcf95d857

    Important Note: You must install the patch during a maintenance window
    because the installation during normal business hours may temporarily
    impact the system performance. Ensure that you install the patch when
    there is no other CLI or GUI activity on the system because the patch
    will terminate all CLI and GUI sessions and restart the Tomcat service.

    Important Note: This COP file does not install anything on the node. It
    just runs a script that removes the inactive side in the common partition
    to free up the disk space so that upgrade is successfully completed. You
    will not be able to switch back to the inactive version after installing
    this patch.

    Important Note: This COP file is signed with RSA V3 keys. If your product
    does not support RSA V3 keys, you may have to install ciscocm.version3-
    keys.cop.sgn first before installing this patch.

    Important Note: The installation of this COP file does not guarantee
    that the subsequent upgrades will be successful. You will need to compare
    the free space with needed space for upgrade which is there in the
    upgrade logs after the cop file installation.

    Important Note: This COP file will delete the logs and traces from most
    components occupying space in the active partition.

    Follow these steps to install the patch file:

    Step 1 Go to https://software.cisco.com/download/home/285971055
    Step 2 From the Downloads section, click Call Control.
    Step 3 From the options that display, click Unified Communications
    Manager (CallManager).
    Step 4 From the options that display, click Unified Communications
    Manager Version 11.5.
    Step 5 From the options that display, click Unified Communications
    Manager/CallManager/Cisco Unity Connection Utilities.
    Step 6 Expand "All Releases" on the left panel to display the "COP-
    files" option. Click COP-files.
    Step 7 Click the Download button to download
    ciscocm.free_common_space_v1.7.k4.cop.sha512
    Step 8 Install this file on all nodes in the cluster by using the
    Software Upgrades > Install/Upgrade menu path in Cisco Unified Operating
    System Administration.

    A warning message will be displayed to notify you that the inactive


    version is deleted and that you will not be allowed to switch back to the
    inactive version.
    A reboot of the server or cluster is not required when using this COP
    file.

    Running the COP file multiple times will not cause issues.

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