Workplace Health and Safety Plan Free PDF Download

Workplace Health and Safety Plan
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INTRODUCTIONS 6
SAFETY MANAGEMENT POLICIES 13
WORKPLACE HEALTH AND SAFETY POLICY 14
MONITORING AND REPORTING POLICY 15
SOCIAL MEDIA POLICY 16
HAZARD REPORTING AND RISK MANAGEMENT POLICY 18
DUTY OF CARE POLICY 18
INDUCTION POLICY 20
FITNESS FOR WORK POLICY 20
SMOKING POLICY 28
REHABILITATION AND WORKERS COMPENSATION POLICY 29
SUN PROTECTION AND UV RADIATION POLICY 30
ENVIRONMENT POLICY 31
HAZARDOUS SUBSTANCES POLICY 32
ASBESTOS POLICY 34
FIRE SAFETY POLICY 35
FIRST AID AND INJURY REPORTING POLICY 36
WORKING AT HEIGHTS POLICY 37
MANUAL HANDLING POLICY 38
CONFINED SPACE POLICY 39
NOISE PROTECTION POLICY 40
WORKING ALONE POLICY 41
ELECTRICAL SAFETY POLICY 42
COMPANY VEHICLE POLICY 44
EXCAVATION AND EARTHWORKS POLICY53
SUB-CONTRACTOR MANAGEMENT POLICY 54
DOCUMENT CONTROL 55
SAFETY MANAGEMENT PROCEDURES 56
SMP001 - MONITORING AND REPORTING 56
SMP002 - SAFETY MEETINGS 58
SMP003 - HAZARD REPORTING 60
SMP004 - RISK ASSESSMENT 67
SMP005 - INDUCTION 70
SMP006 - YOUNG AND NEW WORKERS 71
SMP007 - TRAINING, SKILLS AND COMPETENCIES 72
SMP008 - BULLYING AND HARASSMENT74
SMP009 - FITNESS FOR WORK 76
SMP010 - WORKERS COMPENSATION AND REHABILITATION 81
SMP011 - SUN PROTECTION AND UV RADIATION 83
SMP012 - ENVIRONMENT 84
SMP013 - FIRE SAFETY 86
SMP014 - FIRST AID AND INJURY REPORTING 88
SMP015 - INCIDENT REPORTING AND INVESTIGATION 91
SMP016 - WORKING ALONE 94
SMP017 - COMPANY VEHICLES 96
SMP018 - SUBCONTRACTOR MANAGEMENT 97
SMP019 - WHS DISCIPLINARY PROCEDURE 98
SMP020 - AUDIT AND REVIEW 99
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SAFE WORK PROCEDURES 100
SWP001 - PERSONAL PROTECTIVE EQUIPMENT (PPE) 101
SWP002 - HAZARDOUS SUBSTANCES 103
SWP003 - ASBESTOS 105
SWP004 - WORKING AT HEIGHTS 109
SWP005 - MANUAL HANDLING 112
SWP006 – C 114
CONFINED SPACE 114
SWP007 - TESTING, TAGGING AND ISOLATION 116
SWP008 - NOISE PROTECTION 120
SWP009 - HOT WORKS 121
SWP011 - ELECTRICAL SAFETY 124
SWP012 - ELEVATED WORK PLATFORM AND LIFTING EQUIPMENT 133
SWP013 - FIXED PLANT 136
SWP014 - TRAFFIC MANAGEMENT 137
SWP015 - MOBILE PLANT 139
SWP016 - EXCAVATION AND EARTHWORKS 141
FORMS & SUPPORTING DOCUMENTATION 143
SUB-CONTRACTOR DETAILS FORM 144
MOTOR VEHICLE POLICY ACKNOWLEDGEMENT 145
PERSONAL PROTECTIVE EQUIPMENT (PPE) ISSUE RECORD 146
HAZARDOUS SUBSTANCES REGISTER 147
WORKPLACE SAFETY INSPECTION CHECKLIST 150
TOOLBOX TALK - ESSENTIAL DISCUSSIONS FOR YOUR WORKPLACE 160
TRAINING ATTENDANCE REGISTER 161
INCIDENT INVESTIGATION FORM 162
HAZARD REPORT FORM 163
CORRECTIVE ACTION REGISTER (CAR) 164
ELECTRICAL EQUIPMENT REGISTER 165
HAZARD IDENTIFICATION AND RISK ASSESSMENT ERROR! BOOKMARK NOT DEFINED.
DAILY PRE-START CHECKLIST 167
SAFETY CALENDAR 169
SAFETY INDUCTION 188
WORKPLACE HEALTH AND SAFETY POLICY 189
MONITORING AND REPORTING POLICY 189
SOCIAL MEDIA POLICY 192
HAZARD REPORTING AND RISK MANAGEMENT POLICY 194
DUTY OF CARE POLICY 195
INDUCTION POLICY 196
FITNESS FOR WORK POLICY 197
SMOKING POLICY 200
REHABILITATION AND WORKERS COMPENSATION POLICY 201
SUN PROTECTION AND UV RADIATION POLICY 202
ENVIRONMENT POLICY 203
HAZARDOUS SUBSTANCES POLICY 204
ASBESTOS POLICY 206
FIRE SAFETY POLICY 207
FIRST AID AND INJURY REPORTING POLICY 208
WORKING AT HEIGHTS POLICY 209
MANUAL HANDLING POLICY 210
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CONFINED SPACE POLICY 211
NOISE PROTECTION POLICY 212
WORKING ALONE POLICY 213
ELECTRICAL SAFETY POLICY 214
COMPANY VEHICLE POLICY 215
EXCAVATION AND EARTHWORKS POLICY216
SUB-CONTRACTOR MANAGEMENT POLICY 216
YOU, SAFETY AND DUTY OF CARE 217
WHAT TO DO IN EMERGENCIES 217
WHAT TO DO WHEN AN INJURY OCCURS TO YOU OR TO SOMEONE ELSE 217
REHABILITATION 219
WHAT TO DO IF FIRE OCCURS 220
GENERAL INFORMATION 220
EVACUATION OF YOUR WORKPLACE 220
SAFE SYSTEMS OF WORK 222
RISK CONTROL 222
SAFE WORK METHOD STATEMENTS (SWMS) 222
REPORTING INCIDENTS 222
HAZARD RESOLUTION 223
HAZARDOUS WORK PROCEDURE 224
PERSONAL PROTECTIVE EQUIPMENT (PPE) 224
GOOD HOUSEKEEPING 225
TRAINING 225
MANUAL HANDLING 226
CHEMICALS 227
BIO HAZARDS 227
NOISE 227
HYDRATION AT WORK 228
CERTIFICATES OF COMPETENCY 228
PERMIT SYSTEMS 228
SMOKING 229
DRUGS AND ALCOHOL 229
SAFE WORK PRACTICES 230
OFFICE SAFETY 230
PROTECTING THE ENVIRONMENT 231
BREACHES OF WORKPLACE SAFETY REQUIREMENTS 231
KNOW YOUR SAFETY PROCEDURES 231
CONTRACTOR HEALTH AND SAFETY 232
SAFETY INDUCTION COURSE QUESTIONNAIRE 233
SAFETY INDUCTION COURSE RECEIPT 236
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Introductions
Our company
We will strive to create sustainable and profitable growth by providing excellence in service and
equipment in the air conditioning, ventilation and electrical industry. Our commitment is to
provide engineered solutions to meet customers value expectations. In order to achieve our
mission we will promote and entrench our core values in order of priority of Safety, Quality and
Productivity throughout our team, as well as with our stakeholders , suppliers and customers.
Objective and purpose
The purpose of this Workplace Health and Safety Plan is to outline policies and procedures in
respect of Workplace Health and Safety in the Air Conditioning, Refrigeration, Ventilation and
Electrical Industry. This Plan is designed to enable CRAMER & NEILL to manage their business
and Workplace Health and Safety systematically.
By implementing this Safety Management Plan and embedding its content into its work
practices, CRAMER & NEILL shall meet their minimum obligations under the Occupational
Health and Safety Legislation and standards. This Plan and associated forms establish a
minimum standard for the management of Workplace Health and Safety.
The contents of the Plan will be adjusted to meet the expanding requirements in CRAMER &
NEILL business to continually ensure appropriate management of Workplace Safety and Health.
Emphasis is placed on the fact that CRAMER & NEILL is fully aware of its obligations to provide
safe working environments for its workers, contractors, sub-contractors, and the public to guide
them in safe working practices and to comply with the current workplace Legislation.
Scope
The field of application for this document extends to all CRAMER & NEILL Air Conditioning,
Refrigeration, Ventilation and Electrical Industry work in the state of Western Australia.
The Safety Management Plan’s objectives are to prevent workplace injuries and work related
illnesses of both its workers, and persons affected by work done by CRAMER & NEILL.
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Safety promotion
Safety Promotion is an important tool in creating and maintaining safety awareness.
Management accepts its responsibility in:
• Taking an active part in all safety activities
• Being available to discuss safety matters with individuals and promote safety ideas
• Attending to public safety as required
Process control
CRAMER & NEILL Workplace Health and Safety Management System is designed to give
effect to its policies and procedures therein, as they apply to their business, namely all elements
of Electrical and Communications contracting work.
The wide variety of work undertaken by CRAMER & NEILL may make it necessary to change
particular policies, processes and procedures for particular projects.
Should particular policies, processes and procedures be required, they will be provided as a
Site Safety Plan and recorded as a review and given a new version number.
If no changes are required as the operational profile of the business has not changed then the
Safety Plan and all associated documents will be reviewed annually.
Definitions
For the purposes of this manual, and when referring to instructions relating to Workplace Health
and Safety, the following key definitions will apply where the terms are used:
Accident - means an unplanned and unexpected occurrence, which has caused an injury to a
person or damage to property.
Australian Standard (AS) - standards which are approved by the Council of Standards
Australia Committee and form a national benchmark for products and services.
Workplace - means a place whether or not in an aircraft, ship, vehicle, building, or other
structure, where workers or self-employed persons work or are likely to be in the course of their
work.
Competent person - in relation to the doing of anything, means a person who has acquired
through training, qualification or experience, or a combination of those things, the knowledge
and skills required to do that thing competently.
Construction Site - means a workplace at which construction work is done and includes any
adjoining area where plant or other materials used or to be used in connection with that work
are located or kept and over which the main contractor has control for the purpose of doing the
construction work.
Construction Work - means:
• the construction, erection, installation, alteration, repair, maintenance, cleaning, painting,
renewal, removal, excavation, dismantling or demolition of, or addition to, any building or
structure, or any work in connection with any of those things, that is done at or adjacent
to the place where the building or structure is located
• work on which a hoisting appliance or any scaffold or shoring is used or intended to be
used
• work in driving or extracting piles, sheet piles or trench sheet
• work done laying any pipe or work in lining pipe that is done at or adjacent to the place
where the pipe is laid or to be laid
• work in sinking or lining or altering, repairing, maintaining, renewing, removing or
dismantling a well or borehole
• road works, earth works or reclamation; or
• work in laying an underground cable or work related to laying an underground cable that
is done at or adjacent to the place where the cable is being laid
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Employer - means:
• a person by whom an worker is employed under a contract of employment; and
• in relation to an apprentice or trainee, the person that employs the apprentice or trainee
under an apprenticeship or traineeship scheme under the current, relevant Legislation
Worker - means:
• a person by whom work is done under a contract of employment; and
• an apprentice or trainee
Hazard - in relation to a person, means anything that may result in:

• injury to the person; or
• harm to the health of the person
Incident - means any occurrence, including near misses, which may have caused personal
injury or could have caused damage to property.
Hazardous substances - a hazardous substance is a substance that is toxic, corrosive,
carcinogenic, irritant, mutagenic, or teratogenic, sensitiser, or asphyxiant.
Manual handling - means any activity requiring the use of force exerted by a person to lift,
lower, push, pull, carry or move, hold or restrain a person, animal or thing.
Organisation - Organisation means CRAMER & NEILL
Personal protective equipment (PPE) - refers to clothing and equipment that complies with
relevant Australian Standards, which is issued to an individual by the company to protect from
injury or harm.
Practicable - means reasonably practicable having regard where the context permits, to:
• the severity of any potential injury or harm to health that may be involved, and the
degree of risk of it occurring
• the state of knowledge about –
• the injury or harm to health referred to in the Act
• the risk of that injury or harm to health occurring; and
• means of removing or mitigating the risk or mitigating the potential injury or harm to
health; and
• the availability, suitability, and cost of the means referred to in the Act
Regulations - means the current, applicable Occupational Health and Safety Legislation as
amended.
Risk - in relation to any injury or harm, means the probability of that injury or harm occurring.
Material Safety Data Sheet (SDS) - is a document that describes the properties and use of a
substance, health hazard information, precautions for use, and safe handling information.
Self-employed Person - means an individual who works for gain or reward otherwise than:
• under a direct contract of employment; or
• as an apprentice or trainee,
• whether or not the individual is an employer
The Act - means the current, applicable Occupational Health and Safety Legislation as
amended.
Worker - means:
• full-time workers on a wage or salary
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• part-time, casual and seasonal workers
• workers on commission
• piece workers
• working directors (companies now have an option as to whether working directors who
have some ownership of the company and are ‘workers’ under the Workers’
Compensation and Injury Management Act 1981 are to be insured under the workers’
compensation system); and
• Contractors and sub-contractors may also be defined as ‘workers’, depending on the
circumstances of their working arrangement
Further definitions, as they relate to the state Legislation can be found in the relevant act or
regulations.
Roles and responsibilities
To assist with the implementation of this policy the following responsibilities are delegated
accordingly as shown by CRAMER & NEILL line management flow chart.
Company Managing Director
Supervisor
Section Manager
Technician/Installer/Electrician
Apprentices/Trades Assistants
Roles and responsibilities defined

Implementing a Workplace Health and Safety system requires the clearly defined assignment of
responsibilities, accountabilities and authorities.
The ultimate responsibility for, and commitment to, the Workplace Health and Safety system
rests with the highest level of management within the business and Senior Management must
demonstrate commitment to systematically managing health and safety.
A dynamic health and safety culture requires an explicit organisation-wide commitment. The
commitment sends a signal to all workers, suppliers, contractors and customers that the
organisation actively manages its health and safety responsibilities.
CRAMER & NEILL Roles and Responsibilities are as follows:
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Manager
The section Manager is responsible for safety and duties include but are not limited to:
• implementing the company Workplace Health and Safety system and procedures
• using the principles of the hierarchy of controls in all design, fabrication and construct
activities to minimise the risk to all personnel in the workplace
• participating in the planning and design stages of trade activities
• stimulating a high level of safety awareness at all times
• identifying safety training needs
• leading by example
• ensuring safe equipment and plant is provided and maintained
• insisting on correct and safe work practices at all times
• assisting in the identification and preparation of safe work procedures
• reviewing safety reports and inspections and initiating rectification where necessary
• participating in accident/incident investigations
• participating in safety meetings and programs
• monitoring compliance with safe work methods (controls)
• monitor compliance
• review policies and procedures
• carry out inductions
Site Supervisor
The Site Supervisor is responsible for safety on the project and duties include but are not limited
to:
• implementing the company Workplace Health, Safety procedures
• observing all Workplace Health and Safety requirements and statutory rules and
regulations
• ensuring that all works are conducted in a manner safe and without undue risk to the
health and safety of all involved
• planning to do all work safely
• providing advice and assistance on Workplace Health and Safety to all workers
• ensuring current Workplace Health and Safety and other relevant legislative
requirements are met in the workplace
• identifying Workplace Health and Safety training programs in advance and allow for
worker/s identified as requiring training to attend the training
• actioning safety reports and carrying out workplace inspections
• preparing and participating in safety meetings and safety programs
• facilitating the preparation of Safe Work Method Statements and Job Safety Analysis
(JSA) for the tasks being undertaken
• leading by example - insisting and ensuring on safe work practices at all times
• investigating hazard reports and ensuring that corrective actions are effective
undertaken
• conducting inductions, toolbox talks and daily team briefings
• participating in accident/incident investigations
• supervising and ensuring compliance with safe work procedures
• providing suitable employment to assist rehabilitation initiatives
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Site Safety Officer / OHS Representative
The Site Safety Officer is responsible for safety on the project and duties include but are not
limited to:
• assisting the Site Supervisor to develop and implement the Workplace Health, Safety
procedures
• communicating safety performance to Management
• providing advice and assistance on Workplace Health and Safety to all workers;
• participating in the planning and design stages of a job
• monitoring Occupational Health and Safety legislative requirements and ensuring they
are communicated and incorporated in tasks
• monitoring compliance with safe work procedures
• co-ordinating rehabilitation for injured workers
• reviewing safety reports and inspections
• preparing and participating in safety meetings and programs
• facilitating Tool Box Talks
• insisting on correct and safe practices at all times
• conducting project safety inductions
• investigating and developing new Workplace Health and Safety initiatives
• conducting accident/incident investigations
• leading by example and promoting Workplace Health and Safety at every opportunity
• communicating with the Workplace Health and Safety Site Manager on matters relating
to health and safety
• facilitating the maintenance of all records as required under this Management Plan
• participating in regular workplace inspections and ensure that any improvements
resulting from such an inspection are actioned in the required time frame
Refrigeration Technician/Electrician/Installer
Electrical Worker/Tradesperson responsibilities for safety include:
• ensuring they are aware of their obligations under the Occupational Health and Safety
Legislation
• keeping informed of CRAMER & NEILL requirements in respect of safety, particularly
working safely by example and encouraging others to work safely and to take pride in
their safety achievements
• making sure that at all times they follow both CRAMER & NEILL and site-specific
policies and procedures
• recommending to the Safety Representatives any action which they consider would
make for safer working practices
• reporting any accidental injuries and any breaches of safe working practices to
management
• workers are responsible for ensuring their safety and the safety of others affected by
their actions at work
• workers should participating in making their work places safe by:-
• complying with all rules, instructions and prescribed procedures
• using or wearing all appropriate safety devices and equipment as supplied
• reporting of all accidents, incidents, near misses and hazards
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• communicating with the Site Supervisor on matters relating to health and safety
• using and maintaining all safety equipment and plant in the method for which it is meant
to be used
• refraining from the use or consumption of drugs or alcohol or working whilst under the
influence of drugs or alcohol whilst at the workplace
• assisting with the investigation of workplace accidents and incidents as appropriate
• following safe work methods, procedures and practices at all times
• not endangering the health and safety of themselves or others in the workplace
• actively participating in safety meetings, inductions, toolbox talks, training and safety
awareness sessions
• adopting and actively participating in any rehabilitation and return to work programs
following injury to personnel
• abiding by all Legislative Acts and Regulations as required to perform the work safely
Apprentice
Apprentices are required to work with the level of supervision as required for their individual
year of training and their trade discipline. The following supervision guidelines table for
apprentices and trainees is a guide only:
Type of work Apprentice/Trainee (Year) Supervision required

New installations (not 1st Direct
connected to electricity 2nd Direct/general
supply) 3rd General
4th or final General
Alterations and additions 1st Direct
(existing installations) 2nd Direct
3rd Direct
Maintenance of 1st Direct
installations and 2nd Direct
equipment 3rd General (under isolation permit system)
Workshop tasks 1st Direct
2nd General
3rd General
Live work 1st Not permitted
2nd Not permitted
3rd Not permitted
4th or final Direct*
Isolation of installations 1st Not permitted
and equipment 2nd Not permitted
3rd Direct
*If live work must be carried out, it is a requirement that it is completed in accordance with the Western Australian
Code of Practice for safe low voltage work practices by electricians. In the case of an Electrical Group Training (EGT)
apprentice and in accordance with EGT’s Policies, under no circumstance shall an EGT apprentice carry out any live
work.
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Safety management policies
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WORKPLACE HEALTH AND SAFETY POLICY (CN-PM06)
At CRAMER & NEILL our Workplace Health and Safety is based on a belief that the well-being
of people employed at work, or people affected by our work, is a major priority and must be
considered during all work performed on our behalf.
People are our most important asset and their health and safety is our greatest responsibility.
The public shall be given equal priority to that of our workers.
Objectives
The objectives of our Safety Policy are:
• To aim to achieve an accident free workplace
• To make health and safety an integral part of every position
• To ensure health and safety is considered in all planning and work activities
• To involve our workers in the decision making processes through regular
communication, consultation and training
• To provide a continuous program of education and learning to ensure that our workers
work in the safest possible manner
• To identify and control potential hazards in the workplace through hazard identification
and risk analysis
• To ensure potential accident/incidents are controlled and prevented
• To provide effective injury management and rehabilitation for all workers
• To ensure CRAMER & NEILL compliant with relevant Western Australian Occupational
Health and Safety Legislation
The success of our health and safety management is dependent on:

• Pro-active planning of all work activities with due consideration given to implementing
Workplace Health and Safety controls that are suitable to each given situation
• Understanding the total work process and associated Workplace Health and Safety risks
• Ensuring the work team is totally committed to achieving our objectives
• Ensuring that open and honest communication exists between management and all
workers
MANAGING DIRECTOR SIGNATURE DATE
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MONITORING AND REPORTING POLICY
The purpose of this policy is to demonstrate CRAMER & NEILL will undertake various initiatives
for workers to participate in Workplace Health and Safety as follows:
• Hazard assessments before commencing all tasks, the degree of assessment will be
determined by the complexity and risk factor of the job.
• Monthly Toolbox meetings to discuss safety performance, industry related safety
concerns regarding the Workplace, Health, Safety or Environment. Safety alerts etc.
•
All sub-contractors are required to undertake the above mentioned safety initiatives while
working for CRAMER & NEILL.
Refer to the Monitoring and Reporting Safety Management Procedure.
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DIGITAL COMMUNICATION - SOCIAL MEDIA, INTERNET &
EMAIL POLICY (CN-PM12)
The intent of CRAMER & NEILL Social Media Policy is to clarify our expectations and limitations
in the use of electronic communication devices and the applications they enable.
How they are used and the information that passes through them has the direct ability to impact
CRAMER & NEILL worker safety reputation and public image both in a negative and positive
way.
Any computers, laptops, tablet or mobile phones supplied by CRAMER & NEILL are done so to
enhance the business operations and to assist in the effective flow of information throughout the
organisation.
Use of mobile phones

• All company issued mobile phones are to be used for work purposes only. Only agreed
applications can be downloaded and used and must be work-related. If the phone rings
whilst you are in the process of your work – Do not answer. Allow it to divert to message
bank and retrieve as soon as the tasks are completed. Downloads of music or other
personal use applications are not permitted and if this protocol is breached all costs
incurred will be fully refundable to CRAMER & NEILL by the worker responsible and the
breach may result in disciplinary action and/or dismissal.
Use of computers/tablets
Any CRAMER & NEILL documentation or information will always remain the express property of
CRAMER & NEILL. This includes pictures taken of our workplaces, equipment and activities. At
no time are pictures or information with either text or graphics to be placed on the internet
through any social media forum.
This is important to protect CRAMER & NEILL public image as well as the privacy of its workers.
The access or download of any:
• Racially sensitive information
• Sexually explicit information or
• Illegal activity information
Is prohibited and will result in instant dismissal if proven to be intentional.
If any such information is inadvertently accessed then the site and incident must be logged with
CRAMER & NEILL management.
Social media sites and forums

CRAMER & NEILL will determine what, if any social media functions will be enabled and this
information will clearly be communicated to the workforce. Guidelines will be developed
regarding how these are to be used to enhance the business and all workers are required to
operate within these guidelines.
The use of personal access to social media sites on personal phones, tablets and computers is
strictly limited to designated breaks and the use of any company specific images or detail is
strictly prohibited.
The reference to any CRAMER & NEILL worker without their express knowledge AND
permission will be viewed as bullying or harassment and is strictly prohibited.
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Procedure
Management reserve the right to audit all phone records and emails stored within company
owned devices.
Disciplinary measures will be taken for breaches to this work procedure. See WHS Disciplinary
Safety Management Procedure.
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HAZARD REPORTING AND RISK MANAGEMENT POLICY
This policy is written to demonstrate CRAMER & NEILL’s commitment to working with
employees to identify workplace hazards and minimise risks of injury and illness from those
hazards. Management will proactively encourage workers to identify, solve and report hazards.
Management will act upon any hazard report in a planned and prioritised way.
Implementation
CRAMER & NEILL will identify hazards by a variety of means, including:
• Acting on hazard reports submitted by workers
• Consulting with workers on a day-to-day basis
• Observing and monitoring the workplace through programmed walk-through inspections
• Analysing incident and injury records
• Investigating incidents and accidents where there is a risk of lost time injury
• Monitoring workers health
• Keeping up to date on changes to Occupational Health and Safety legislation,
regulations and codes
• Monitoring published information and research, including industry guidelines
• Ensure all employees undergo risk assessment training
Managers and supervisors are responsible to:
• Develop and maintain the policy, procedures and tools
• Consult with workers on hazard reporting
• Implement immediate controls while planning for medium and longer term solutions
• Maintain a register of hazards
• Report dangerous occurrences to Workplace Services
• Provide feedback to the person or workgroup reporting a hazard
• Train workers and supervisors in hazard reporting and hazard management
Employees are responsible to:
• Report, to their supervisor, any hazards of which they become aware, using the Hazard
Reporting Procedure
• Fix hazards immediately, if they are able to
• Participate in the consultative processes
• Participate in walk-through inspections, when requested
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DUTY OF CARE POLICY
This policy is written to demonstrate both the employers and employee’s duty of care within
CRAMER & NEILL.
Employer’s general duty of care
The Occupational Health and Safety Legislation states that employers must, so far as is
practicable, provide and maintain a working environment where workers are not exposed to
hazards. In summary they must ensure:
• The provision and maintenance of safe systems of work
• The provision of adequate information, instruction, training and supervision
• Mechanisms for consultation and co-operation between workers
• The provision of adequate personal protective clothing and equipment
• Safe and well maintained machinery
• The correct handling of chemicals
• All reportable accidents are reported and investigated
•
In line with this legal requirement, CRAMER & NEILL Workplace, Health and Safety Policy
states that it is committed to establishing and maintaining, so far as is practical, the highest
standards of Workplace Health and Safety for all workers.
Employee’s general duty of care
The Occupational Health and Safety Legislation states that worker’s must, so far as is
practicable, ensure that they operate in such a way as to ensure their own safety and the safety
of others in the workplace and the public. In summary they must ensure:
• They must adhere to safe systems of work
• Attend relevant training as provided by their employer
• Follow all reasonable instruction and information provided by their training and
supervision
• Report all hazards, near misses and incidents to their employer
• Utilise the personal protective clothing and equipment provided to them
• Use tools and machinery safely
• All near misses
•
In line with this legal requirement, CRAMER & NEILL Health and Safety Policy states that it is
committed to establishing and maintaining, so far as is practical, the highest standards of
Workplace Health and Safety for all workers.
CRAMER & NEILL believes that if its management and the workers embrace their duties of care
a safe working environment can be achieved.
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INDUCTION POLICY
This policy is written to ensure that all tasks in the workplace are performed safely by
adequately trained competent and licensed workers. CRAMER & NEILL use induction as a
strategy to help a worker fit into his/her job, work team and the organisation.
Company induction training for new or transferred workers should include:
• General background of the organisation
• CRAMER & NEILL policies and procedures
• Workplace layout and environment
• Job description, appraisal systems and performance monitoring
• Tools, equipment, supplies ordering and maintenance
• Potentially hazardous operations or conditions
• Reporting procedures, e.g. of hazards, injuries or near misses
• Location of first aid facilities, first aid officers or medical centre
• Responses in the event of fire or other emergencies
• Location of facilities such as washrooms, lockers, canteen and car park
• Co-workers including supervisors, leading hands, health and safety
representatives etc.
New employees, employees performing new work, or even employees returning from annual
leave, is subject to a higher rates of injuries that are often serious.
Site specific induction
CRAMER & NEILL recognises the importance of Induction, and in particular, site specific
induction that highlights the possible hazards of unfamiliar sites. Therefore, the following WHS
matters shall be dealt with during such inductions:
• Explanation of the CRAMER & NEILL’s Safety Management System including CRAMER
& NEILL policies and work procedures
• The importance of appropriate attire, such as containing long hair when working near
machinery, the use of safety equipment, not wearing conductive jewellery
• Advising on availability of Personal Protective Equipment availability and where to obtain
it
• Reporting of all accidents, “near-misses”, and hazards to Supervisors
• Emergency telephone numbers, first aid equipment / personnel and their locations and
services available
• Emergency procedures
• Safety rules which must be observed; safe methods of carrying out jobs and dangers of
particular work areas
• Location of exits and telephones
• The Safety Officer to whom accidents and hazards are to be reported
•
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FITNESS FOR WORK POLICY (CN-PM13)
CRAMER & NEILL is committed to providing a safe and healthy workplace. It is from this
commitment that the need for a Fitness for Work Policy has been recognised.
The CRAMER & NEILL Fitness for Work Policy has been formulated to ensure that all
employees are aware that drug use or possession and the consumption of alcohol or
intoxication at the workplace will not be tolerated.
CRAMER & NEILL has a duty of care to ensure that the workplace is free from hazard and
unnecessary risk. Employees of CRAMER & NEILL have a responsibility to ensure their own
safety and that of their fellow employees, clients and visitors to the workplace.
The policy will apply to everyone who comes into the workplace. This includes employers,
managers, supervisors, directors, consultants, employees, as well as visitors, clients, customers
and contractors. All new employees will be provided with a copy of the policy upon the
commencement of their employment.
Employee Duty of Responsibility
As Employers have a responsibility to provide a safe workplace, employees have a

responsibility to work safely and within certain safety guidelines set out by their Employer and
Worksafe. Employees must ensure that they do not jeopardise their own safety, the safety of
their colleagues or any visitors to the workplace.
The use of Drugs and/or alcohol by an employee impacts on their ability to fulfil their
Occupational Health and Safety obligations. An employee under the influence will jeopardise not
only their own safety, but the safety of all others in that workplace.
Failure to encompass the duty of Responsibility by the employee can impact on their worker’s
compensation entitlements, fines from Worksafe, or internal disciplinary procedures.
Employee’s Responsibilities
• Immediately and honestly report any accident and/or injury on the prescribed forms
• Visit a medical practitioner if required to have accident symptoms recorded and
treated
• Continue to visit medical practitioner when and as required until a full or partial
clearance has been given to return to work
• Compensation will not be paid if the employee –
• was under the influence of alcohol or a drug of addiction
• was not using protective clothing or equipment as required by the employer
• committed an act of serious or wilful misconduct
Any false claims will be refused and the employee may be liable for prosecution for fraud.
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OBLIGATIONS OF EMPLOYEES (SECTION 20 OF THE OCCUPATIONAL SAFETY AND
HEALTH ACT)
Employees also have a general duty in relation to safety at the workplace as outlined in Section
20 of the Act. Employees have an obligation to take reasonable care to:
• ensure their own safety and health at work;
Employees should ensure their activities away from work do not impact on their ability to
perform their duties safely when at their workplace. An employee should inform him/herself
about the effect of alcohol and other drugs on their ability to work safely. An employee should
present and remain, while at work, fit for work;
• avoid adversely affecting the safety and health of other persons at the workplace;
An employee affected by alcohol and other drugs presents a danger to co-workers and other
persons at the workplace.
• report to their employer any situation that they have reason to believe could
constitute a hazard and he/she cannot reasonably correct themselves;
A person who cannot work safely due to impairment by alcohol or other drugs may constitute
such a hazard and this situation should be reported to the employer or other appropriate person
in control; and
• report to their employer any injury or harm to health of which he/she is aware that
arises in the course of, or in connection with, his/her work.
Employee Assistance Program

Cramer & Neill Refrigeration will endeavour to offer assistance to any employee who is
experiencing performance related problems at work. Where appropriate, a manager or
supervisor will be available to discuss any difficulties an employee is experiencing which directly
impacts on their ability to work efficiently and safely. Where required a supervisor or manager
may refer the employee to the appropriate medical services or counselling services. In
particular, performance issues that relate to drug and alcohol use will be referred to the Victoria
District medical centre for professional assistance.
Confidentiality
All procedures regarding drug and or alcohol counselling shall remain confidential between the
employee and the management of Cramer & Neill Refrigeration unless information is needed for
the purposes of workers compensation. Should the evidence of drug use by an employee be
bought to the attention of Cramer & Neill Refrigeration by another employee, the evidence will
be investigated further. This may require further questioning of employees, however no personal
information shall be revealed to co-workers unnecessarily.
Rehabilitation and counselling

The management at Cramer & Neill Refrigeration have a variety of sources which an employee
may be referred to for counselling or medical advice. An employee may request these services
to be provided voluntarily if they believe they have a drug and or alcohol problem which is
impacting upon their work performance. An employee who is experiencing difficulties at work is
encouraged to seek assistance from their manager or supervisor, and wherever possible,
Cramer & Neill Refrigeration will provide information or contacts to ensure that the employee
received professional help.
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If a serious performance issue is raised regarding Cramer & Neill Refrigeration employee, the
employee will be referred to the Victoria District Medical centre. An employee will be medically
assessed and suspended on full pay until the results of the medical become available. Should
the employee test positive to drugs and/or alcohol the employee will be advised to seek
counselling, be warned of the dangers of working whilst under the influence and warned that
any further violation of the Company Policy will result in the employee’s dismissal.
Testing
Testing for illicit drugs

Drug Testing has been introduced into Cramer & Neill Refrigeration as part of a comprehensive
alcohol and drug program, which in turn is part of a general safety and health program.
It is for this reason that Cramer & Neill Refrigeration will not tolerate any presence of an illegal
drug in the samples of employees. Until testing techniques can measure impairment, Cramer &
Neill Refrigeration will enforce a “no tolerance” attitude to drug testing. Any presence of illicit
drugs in the employees system will be considered to be a positive test result. A positive test
result will result in the commencement of disciplinary procedures and may result in the ultimate
termination of the employee from their position.
Drug testing will not be done on site at Cramer & Neill Refrigeration. If an employee is reported
to be suffering from effects not unlike those experienced by one who is under the influence of
drugs, they will be directly referred to the St John of God Pathology Centre for testing. The St
John of God Pathology Centre will abide by appropriate safeguards include ensuring test results
are supervised and assessed by a qualified person. All testing will be done in accordance with
Australian Standard 4308 which outlines the recommended practice for the collection, detection
and quantification of drugs of abuse in urine or blood samples as appropriate.
Testing for alcohol

Alcohol Testing will be introduced into Cramer & Neill Refrigeration as part of the
comprehensive alcohol and drug program outline in this policy and procedure manual, which in
turn is part of a general safety and health program.
Unlike drug testing, alcohol testing can measure impairment. Where an employee displays signs
of imparment or any other indications of intoxication, he/she will be referred to St John of God
Pathology for testing, and may be suspended from work pending a negative BAC test result.
Self-assessment by the employee

Employees are not to present themselves for work if they have consumed alcohol and other
drugs that affect their ability to work safely. Employees should not remain at the workplace if
they become affected by alcohol and other drugs.
Although Cramer & Neill Refrigeration discourages the use of alcohol and drugs at the
workplace, the management is likely to take self assessment into consideration before
implementing disciplinary processes. It is quite likely that an employee who relieves themselves
from their duties due to intoxication will be disciplined less severely than one who is reported to
be intoxicated by other employees, staff, supervisors or third persons.
Disciplinary procedures
Infringement of the policy
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Cramer & Neill Refrigeration has a “no tolerance” approach to the use of drugs and alcohol in
the workplace. Cramer & Neill Refrigeration will not tolerate the possession of, or intoxication
by, drugs or alcohol at the workplace. Should an employee test positive to any illicit or
contraband drug, or show a positive Blood alcohol test, the employee will be seen by Cramer &
Neill Refrigeration to be under the influence or intoxicated.
Should an employee be shown to be under the influence, it will be viewed by Cramer & Neill
Refrigeration as a direct infringement of this drug and alcohol policy. Any infringement of this
policy will result in the commencement of disciplinary procedures against the employee.
Disciplinary procedures may result in the termination of an employee from their position within
Cramer & Neill Refrigeration.
In addition, Cramer & Neill Refrigeration will not tolerate the presence of such substances on
company property. Any employee who brings illicit drugs or alcohol into the property of Cramer
& Neill Refrigeration will be in direct violation of this policy and procedure manual. Therefore the
Company reserves the right to search bags, lockers & body search from time to time if a person
is suspected of carrying or using drugs or alcohol.
The Company policy is one of counselling, step one is to inform the employee that it has been
reported the employee has a drug or alcohol abuse problem or you suspect the employee
because of his behaviour that the employee is under the influence of drugs or alcohol. In the
first instance the Company will have an investigation as to whether the report can be
substantiated by evidence of other co-workers.
If there is substantial evidence then the Company will request that the employee undergo a
medical, the employee will be suspended (on full pay) and until the results of the medical
examination are available.
If the results are positive?

The employee shall be counselled in respect of the drug or alcohol abuse and whether he or
she is prepared to undergo counselling warn him or her of the dangers of being under the
influence in the work place and warn the employee that further violation of the Company policy
of drug and alcohol abuse will result in the employee’s dismissal.
The Company will follow up the procedure in 4 weeks and if the employee is found to be still
abusing the situation then his/her services will be terminated.
Fitness for Work Policy
Drug and Alcohol Procedures

• A person in possession of non prescribed or illegal drugs on Cramer & Neill
Refrigeration’s property, or whilst on duty, shall be summarily dismissed. The
offence may be reported to the police.
• A person who is affected by drugs and alcohol and unable to work safely will not
be allowed to work.
• The decision on a person’s ability to work in a safe manner will be made by the
supervisor or manager.
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• There will be no payment of lost time to a person unable to work in a safe
manner.
• The employee will be referred to the St John of God Pathology centre for testing.
• The worker shall be issued with a written warning and made aware of the
availability of counselling/treatment. If the worker refuses help he/she may be
dismissed the next time he/she is affected.
• A worker having problems with alcohol or other drugs will not be sacked if he/she is
willing to seek help unless there is persistent abuse of the policy; and
• must undertake and continue with recommended treatment to maintain the protection of
this program; and
• will be entitled to sick leave or leave without pay while attending treatment
After commencement of employment
It is a term and condition of employment that all persons employed by Cramer & Neill
Refrigeration agree to undergo alcohol and other drug testing as and when requested to do so
by the organisation in accordance with this policy. Testing may be conducted either for cause
(section 3), at the discretion of the supervisor/manager (section 4) or randomly as required and
requested by clients such as Iluka Resources.
• Testing Options
• For cause testing
• Examples of circumstances where testing for cause may be carried out include the
following-
• Following accidents or incidents
• Where an employee’s general behaviour indicates to a supervisor that the employee
may be influenced or adversely affected by alcohol or drugs, the supervisor may arrange
for the employee to undergo an alcohol and/or other drug test.
• Where a supervisor becomes aware that an employee’s performance has deteriorated
such that in the opinion of the supervisor job performance standards are not met and
that supervisor suspects the inappropriate use of alcohol or drugs to be the cause, then
the supervisor may arrange for the employee to undergo an alcohol and/or other drug
test.
• Where a supervisor has reason to believe that there has been inappropriate use of
alcohol or drugs
• Where an individual who has previously tested positive is being monitored to ensure
safe practice.
• Discretion of Manager/Supervisor
• The supervisor/ manager may from time to time and without notice at any time direct
testing to take place. Discretionary testing may apply to any individual on site, particular
people or groups of people.
Refusal to take a test
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• In the event that an employee presents him/herself for work and subsequently refuses to
take a test when required to do so by a supervisor, the employee will be encouraged to
take part in the test. Continued refusal will be treated as if it were a positive test
• Test results recorded for Cramer & Neill Refrigeration employees
• The following Action will be taken in the event of positive tests recorded for employees
and contractors working on Cramer & Neill Refrigeration business.
First Positive Test
• In the event of a first positive result for alcohol or drugs the following action will be taken
• The person will be counselled by their supervisor or manager regarding
• The performance standard that has not been met
• The procedures that have not been followed
• The alcohol and other drugs policy and the obligation and responsibilities under it
• The serious nature of the person’s behaviour
• The risk that this behaviour creates for other employees and the workplace
• The consequences for this and future breaches
• The employee’s responsibility to demonstrate that the problem has been effectively
addressed
• The reason for the person’s positive test and unfit state
• The person will be stood down from duties until the employee can show a negative test
(being a BAC of 0.00% or a sample test with 0.00ug of a contraband substance. In the
case of marijuana this period may be as long as 28 days (the accepted period for the
substance to be removed from the body). The employee may use accrued entitlements
during this period (i.e. sick leave or annual leave). Should the employee have no
accrued entitlements they will be stood down without pay.
• The person will be advised that they may be monitored for a period of time to ensure that
the problem has been addressed and that during this period they may be subject to
periodic alcohol and drug screening
• The person will be formally offered the opportunity to contact a professional counsellor
through the Employee Assistance Program
• The person will receive a written warning reflecting the key points in this process and
indicating that the employee is liable to summary dismissal if there is a second positive
test. The person will be provided with written warning indication that the employee is
liable to termination of employment if there is a further positive test. A copy of this will be
placed on their personnel file;
• The person will take sick leave, rostered leave or annual leave (if so accrued) or
otherwise authorised unpaid leave depending on entitlements
• Should the employee fail to respond to the suggestions of their Manager/ supervisor,
they will be dismissed.
Second Positive Test

• In the event of a second positive result for alcohol or drugs, unless there are legitimate
reasons to the contrary, the person’s employment with Cramer & Neill Refrigeration will
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be summarily terminated. Summary termination will mean the loss of any accrued
entitlements and non payment of a notice period.
I have received and read a copy of the Cramer and Neill Drug and Alcohol Policy document
PM13A. I understand my obligations as an employee in helping to maintain a safe workplace
for myself and my colleagues. Any questions I have in relation to this policy have been
answered.
I understand the consequence of breaches of this policy in relation to my employment with

Cramer and Neill.
Signed: __________________________
Name: __________________________
Date: __________________________
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SMOKING POLICY
CRAMER & NEILL has a policy of a smoke-free work place and this means that smoking is only
permitted within designated areas of the CRAMER & NEILL work place. The “work place” is
defined as all CRAMER & NEILL sites, customer premises and sites where CRAMER & NEILL
has been engaged to undertake work as well as company vehicles.
Workers may only smoke during break times designated by their supervisor or outside normal
office hours. No unscheduled breaks are to be taken for the purpose of smoking outside the
building. Smoking may only be conducted outside of the parameters of the worksite.
It will be the responsibility of all workers to ensure that their visitors/contractors are made aware
of, and comply with, this policy.
Compliance with this policy is a condition of employment.
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REHABILITATION AND WORKERS COMPENSATION POLICY
(CN-PM15)
CRAMER & NEILL is committed to attaining complete physical and physiological recovery of our
people injured in the course of their duties by providing appropriate medical treatments,
rehabilitation and return to work processes in a timely and cost effective manner
This commitment involves:
• Preventing injury and illness through provision of a healthy and safe

working environment
• Ensuring that all Workers are aware of, and understand the Rehabilitation Process.
• Ensuring timely referrals to Medical Providers to ensure that occupational rehabilitation
commences as soon as possible after an injury or illness
• Ensuring that the timely return to work is a normal practice and expectation
• Providing suitable employment/duties for an injured Worker
• Consulting with workers and their representatives throughout the process
• Ensuring that participation in the rehabilitation program will not of itself prejudice an
injured worker
CRAMER & NEILL will make every effort to resolve disputes regarding rehabilitation quickly
through consultation with all relevant parties.
Primary goal and objectives
To return injured workers to full pre-injury health:
• Identify and assess the need for rehabilitation as early as possible

• Recognise the role, rights and responsibilities of all participants circumstances
• Facilitate the early and safe return to work of any injured worker
• Ensure that workers or persons affected are informed of their rights and responsibilities
and are involved in all decisions related to their rehabilitation
• Ensure the welfare of injured or ill workers or affected persons is maintained
• Ensure appropriate training and education of all personnel in line with their designated
responsibilities
• Ensure that participation in the rehabilitation / return to work processes does not
disadvantage workers or affected persons
Refer to the Injury Management System CN-PM15.
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SUN PROTECTION AND UV RADIATION POLICY
The Primary Goal of the Policy and associated procedures is to assist in the management of an
environment that reduces the risk to Ultra Violet radiation exposure.
Objectives
The objectives of this policy are to:
Identify areas of exposure:
• Manage and resolve any issues arising from the need to work in an environment with
exposure to UV radiation by CRAMER & NEILL workers or contractors
• Provide and make available adequate personal protective clothing, equipment, sun
protection products and resources to enable a safe UV protected environment. A
minimum of wide brimmed hat, long pants, sun glasses, long sleeved shirt and sun
screen will be provided by CRAMER & NEILL
• Provide information, instruction and training in the correct use, maintenance and wearing
of the above PPE and UV protective equipment for workers, trainees and affected
people
All workers, trainees, contractors, and people under our management are required to follow
rules relating to the use and wearing of UV protective clothing and equipment requirements, and
report any concerns relating to this area to their immediate supervision.
Our commitment to the management of UV radiation protection is as important as our

commitment to other CRAMER & NEILL objectives.
The purpose of this safe work procedure is to reduce the risk of injury to workers of exposure to
UV radiation caused by the sun. Ways in which this is managed are as follows:
Complying with relevant Legislation, Australian Standards and Codes of Practice

Managing the risks associated with UV and solar radiation.
Refer to the Sun Protection and UV Radiation Safety Management Procedure.
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ENVIRONMENT POLICY
At Cramer and Neill we take our environmental responsibility seriously, All our work will be
conducted in an environmentally sustainable and responsible manner that will protect the
environment and prevent pollution. Our environmental work practices will be enhanced through
a process of continual improvement and education.
The primary goal of this policy and all associated procedures is to prevent incident occurring
which may adversely impact upon the environment and people.
We recognise our key impact potentials are in Fluorocarbon Refrigerant emissions, energy
consumption, and waste management.
We will:
• Comply with or exceed all applicable legal, regulatory and other requirements for
environmental management protection, and to maintain all required licenses and
documentary evidence as required under regulatory framework.
• Identify, assess and manage activities that have the potential to impact the environment.
• Ensure all employees and relevant stakeholders are aware of their personal duty of care for
the environment.
• Identify opportunities for recycling, waste management, water and power efficiency, and
implement a plan to provide higher levels of control in these areas.
• Provide capital for necessary plant and equipment to ensure efficient capture of refrigerant
gases.
• Include environmental considerations in vehicle purchase decisions.
The effectiveness of this policy will be determined by the commitment of the management to
educate all employees, and provide the necessary resources in a managed way to ensure a
continuous approach toward improving our environmental management.
This policy and any associated procedures will be reviewed annually in consultation with
interested parties to ensure relevance, effectiveness and compliance with any statutory
regulations.
This policy applies to all sites where Cramer & Neill are performing work. It covers all activities
and services under our control.
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HAZARDOUS SUBSTANCES POLICY
The purpose of this policy is to ensure all work involving the use, handling storage, transport
and disposal of hazardous substances and dangerous goods will be in accordance with the
Occupational Health and Safety Act 1995 and Regulations 2008, the Hazardous Substances
Code of Practice 2003 and the Dangerous Goods Safety Management Act and Regulations
2001.
Prior to hazardous substances being used on a project CRAMER & NEILL will submit a Safety
Data Sheet (SDS) to INSERT CLIENTS NAME HERE for approval. No substances will be
brought on site without approval of the current MSDS by CRAMER & NEILL Management.
Your work may require you to come into contact with chemicals. This may be as simple as
detergent cleansers or as hazardous as acids or solvents.
Whether Low or High risk hazards, you must:
• Be aware of the hazards associated with the chemical you are about to use
• Know where to find, how to read, understand and follow the Safety Data Sheet (MSDS)
for that chemical
• Wear the appropriate PPE for the substance you are using
• Understand the procedures associated with any chemical emergency, e.g. spillage or
fire etc.
• If in doubt, ASK.
Bio hazards
Wash hands prior to:
• Smoking
• Drinking
• Eating
• Answering phones/ using radios and after Toileting.
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Selection
CRAMER & NEILL will consider the following when selecting hazardous substances:
• Flammability and explosivity

• Toxicity (short &long term)
• Carcinogenic classification if relevant
• Corrosive properties
• Chemical action and instability
• Extent of PPE required
• Environmental hazards
• Storage requirements
•
Storage
• All storage and use of hazardous substances will be in accordance with the SDS
• All hazardous substances will be stored in their original containers with the label intact at
all times
• Hazardous substances of any quantity will not be stored in crib rooms, container sheds
or offices
Use
• A risk assessment will be conducted prior to the use of hazardous substances or

dangerous goods. Appropriate controls will be put in place and exposure must be
eliminated or reduced by other means in the hierarchy of control prior to the use of
personal protective equipment. PPE must be provided according to the SDS
• Where practicable the material with the lowest possible hazard capability that meets the
technical requirements for the job will be used
• Advice on a substance may be obtained from a chemical database, e.g. Chemwatch
• Prior to using the hazardous substance all workers involved in its use will be provided
with adequate information and training to allow safe completion of the required task
Refer to the Hazardous Substances Safe Work Procedure.
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ASBESTOS POLICY
The purpose of this policy is to comply with asbestos prohibitions and prevent exposure to
airborne asbestos fibres while working for CRAMER & NEILL.
Where a risk assessment reveals a likelihood of exposure to asbestos containing materials

(ACM) fibres, all practical steps will be taken to ensure that workers and others are not
unnecessarily exposed.
ACM include but are not limited to:
• Asbestos, Lebah and Zelemite Meter Boards

• Porcelain fuse cartridge holders with asbestos braiding
• Vinyl floor tiles in WP Substations
• Low-Voltage underground pillars
• Cable Ducts
• Cable Lagging
Risk assessment
A job risk assessment will be undertaken to identify, analyse, evaluate, control and monitor the
sources of asbestos within buildings and work sites.
The presence of asbestos within a building is considered a hazard however it does not
automatically necessitate its immediate removal. Asbestos that is in a stable matrix, or
effectively encapsulated or sealed, and remains in a sound condition while left undisturbed,
represents low risk to health.
A qualitative assessment will be undertaken to ascertain the rating as follows:
• LOW: ACM shows no signs or very minor signs of damage/deterioration. Regular

access to the ACM is unlikely to cause significant deterioration, if the material is
adequately sealed.
• MEDIUM: Minor deterioration of the ACM is evident and/or the ACM is prone to
mechanical disturbance due to routine building activity and/or maintenance.
• HIGH: Friable (un-bonded) ACM that has deteriorated significantly the material is readily
accessible and prone to further disturbance, or unsealed friable asbestos material
located in air-conditioning systems.
Controls
The control measure must be aimed at eliminating risk arising from ACM and prevent exposure
to airborne asbestos fibres.
Refer to the Asbestos Safe Work Procedure.
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FIRE SAFETY POLICY
CRAMER & NEILL will ensure that an adequate number and type of fire extinguishers are
available at the workplace and additional extinguishers are located in the immediate vicinity of
any work that may create a fire risk. This requirement will apply without exception to any hot
work such as welding.
CRAMER & NEILL will ensure all personnel carrying out hot work have a fire extinguisher and
fire blanket close-by, are fully trained in the use of extinguishers and that adequate evidence of
such training is provided before work commences.
CRAMER & NEILL will ensure that all mobile plant including all company vehicles is fitted with
an appropriate fire extinguisher.
Inspection
CRAMER & NEILL will check the “charge level” of all of our fire extinguishers on site every 12
months. All fire extinguishers will be serviced and maintained by competent persons and a
record completed and maintained in accordance with Australian Standard AS-1851.
Combustible materials will not be allowed to accumulate in work areas in order to prevent a fire
risk.
Selection and use
• All personnel carrying out hot work will be fully trained in the use of extinguishers and a
record of the training provided in the appropriate register of the Management Plan
• All personnel will be made aware of the site - specific emergency procedure and
emergency service phone numbers shall be clearly displayed at a central
phone location
•
• Refer to the Fire Safety Safe Management Procedure.
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FIRST AID AND INJURY REPORTING POLICY
CRAMER & NEILL acknowledges the need to be accident free and take every precaution in
preventing accidents and injury. However, in the case of an accident, it is Management’s
responsibility to ensure that all proper medical assistance is given in cases of workplace injuries
and accidents. In addition, CRAMER & NEILL will:
• Ensure that all accidents which may possibly involve Workers Compensation Claims are
reported promptly to the CRAMER & NEILL’s Insurers
• Investigate causes of accidents and incidents and pursue necessary corrective action
• Manage rehabilitation of injured personnel in accordance with the requirements of the
Workers Compensation Legislation maintaining contact with injured personnel and
getting them back to work as quickly as possible
• Ensure that appropriate First Aid equipment and practices is kept on sites where
CRAMER & NEILL personnel are working, and that it is kept clean and stocked with
consumable items; as well as arranging the training of First Aid attendants, as required
• Ensure a First Aid Risk Assessment is conducted to ensure an adequate supply of first
aid equipment is provided at each work area
Legislation requires that the particulars of every accident involving injury to persons is recorded
in an accident record and the Workers Compensation Legislation also require a register of
injuries to be kept.
CRAMER & NEILL maintains a record of all work related injuries and will advise INSERT
CLIENTS NAME HERE of any reportable incidents during work on a particular site.
CRAMER & NEILL is also committed to investigate work-related accidents and incidents to
identify the factors contributing to the incident and prevent a recurrence. The more complete the
information, the easier it will be to develop and implement countermeasures.
Refer to the First Aid and Injury Reporting Safe Work Procedure.
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WORKING AT HEIGHTS POLICY
The purpose of this policy is to identify that there is an inherent risk associated with the work of
the air conditioning, refrigeration and electrical industry. CRAMER & NEILL are committed to
ensuring that all work that is undertaken at heights will be done in a manner that ensures the
stipulations of the Legislation, in conjunction with the principles of risk assessment are adhered
to.
Regulation 3.55 states that if a person is at risk of falling 2 metres or more from an edge from
a) a scaffold, fixed stair, landing or suspended slab at the workplace or
b) formwork or false work at a workplace
Edge protection must be provided. Also, if there is a risk of a 3 metre fall in situations other than
a) and b) above then edge protection and/ or a fall injury prevention system must be in place
and utilised.
These requirements will always be implemented in conjunction with our risk assessment
process which will include consideration of, but not be limited to:
• The materials that make up the structure to be worked on
• The weather conditions
• Condition of footwear
• Time allowance for the task (don’t rush)
• Tools required for the task – Reduce the need to constantly go up and down the ladder
• Are there others working in the vicinity?
• Identification of other hazards that have the potential to change or influence a common
task
•
This procedure applies to all personnel plant and/or equipment involved in work at heights.
It includes, but is not limited to:

• scaffolding and elevated work platforms, (construction and access)
• work on roofs
• working on ladders, (installation and work restrictions)
• working on building maintenance units
• working adjacent to opening, excavations, pits, and/or shafts
• working on elevated work platforms
• Refer to the Working at Heights Safe Work Procedure.
•
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MANUAL HANDLING POLICY
In accordance with Workplace Health and Safety expectations CRAMER & NEILL will ensure
the risks associated with manual handling are reduced so far as is practicable and that all
workers are trained to assess the risks of manually handling loads before attempting to lift via
construction white cards and company induction.
CRAMER & NEILL recognises that the industry they operate in requires manually intensive work
and that the risk of a manual handling injury is one of its greatest risks.
CRAMER & NEILL undertakes to ensure that the risk is known and understood through its
company induction process and that wherever practicable reduced.
Under the principle of duty of care each worker needs to commit to ensuring they assess each
task being mindful of:
• the force applied by the person/persons and the actions and movements involved
• the range of weights handled
• duration and frequency of movements
• time and distance over which an object is handled
• the availability of mechanical aids
• the layout and condition of the workplace and the work organisation
• postural requirements imposed by the manual task
• the skill, strength and experience of the personnel
• the nature of the object/material being handled
• any other relevant factors
Any risk control measure implemented will be re-assessed to ensure implementation has been
successful.
It is the policy of this company to ensure the above principles are applied to prevent the injury of
its workers and reduce manual handling. The Manual Handling Code of Practise provides
greater insight into manual handling for all those who require extra training or assistance.
Refer to the Manual Handling Safe Work Procedure.
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CONFINED SPACE POLICY
A confined space means an enclosed or partially enclosed space which;
• is not intended or designed primarily as a workplace

• is at atmospheric pressure during occupancy; and
• has restricted means of entry and exit
And which either;
• has an atmosphere containing or likely to contain potentially harmful levels of

contaminant
• has or is likely to have an unsafe oxygen level; or
• is of a nature or is likely to be of a nature that could contribute to a person in the space
being overwhelmed by an unsafe atmosphere or a contaminant
(Contaminant means any substance, the presence of which may be harmful to safety or health).
CRAMER & NEILL does not consider working in a roof space as a confined space but does
recognise that it is a practice that has a risk attached to it.
Therefore it is our practice to ensure that the risk is managed by having the power turned off
(except for exceptions as per working live policy), appropriate PPE is available at all times,
plentiful hydration opportunities and knowledge of two entry/exit options whenever possible.
(Space where tiles are removed and knowledge of buildings roof space access and the quickest
route to it in an emergency)
Risk assessment must include an awareness and understanding of the known risks associated
with confined space work in this industry.
All work undertaken in Confined Spaces must be in compliance with the Occupational Health
and Safety Act 1995 and Regulations 2008 and also the relevant Australian Standards.
Refer to the Confined Space Safe Work Procedure.
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NOISE PROTECTION POLICY
Noise-induced hearing loss can result from a single exposure to a loud noise or from prolonged
exposure to excessive noise in the workplace. Such loss is additional to that experienced
through normal ageing.
Noise-induced hearing loss is irreversible; it can cause difficulty in communication and tinnitus
(ringing in the ears).
Under the OHS Act and Regulations, the conserve hearing CRAMER & NEILL must manage
noise above 85dBa over an 8-hour day, and 140dBc peak exposure level.
Health monitoring
CRAMER & NEILL offers health monitoring to all staff exposed to significant noise requiring
hearing protection. Monitoring includes a baseline assessment as soon as the worker
commences work, or before commencing work, if possible. This initial assessment is followed
by another test within the first 12 months to check for a threshold shift. Assessments are also
undertaken upon termination of employment.
Refer to the Noise Protection Procedure.
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WORKING ALONE POLICY
In the course of work carried out by CRAMER & NEILL at times workers are required to work on
their own or outside the metropolitan area. Workers are deemed to be “alone” when they
cannot be seen or heard by another person, and/or will not expect a visit from another person
for some time.
To this end we wish to ensure that workers working alone or in an isolated location understand
the importance of implementing, and sticking to, procedures.
Where possible workers will not be required to work alone, however where a situation arises
that requires a worker to work alone or in an isolated location the following applies:
• A form of communication is provided e.g. phone

• A ‘phone contact with management’ process has been agreed to ensure contact
• CRAMER & NEILL provides a serviced and reliable vehicle
• Agreement on start and finish times where practicable
• Refer CN-13.6 Remote Travel Procedure for details
Management is responsible to issue tasks for workers and determines levels of communication
required to work alone or in isolation on a job to job basis.
Workers are responsible for taking all reasonable or practicable steps to ensure their own safety
when working alone or in isolation and to follow direction and instruction given to them.
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ELECTRICAL SAFETY POLICY
This policy is to ensure CRAMER & NEILL’s employees understand and comply with regulatory
and legislative requirements related to electrical work and safety.
This policy applies to any employees working on or near wiring or installing electrical equipment.
Roles and repsonsibilites
Supervisor’s responsibilities will include:
• Anticipate all work hazards and utilize all safeguards as necessary

• Ensure that all employees are properly trained to be undertake scheduled work,
instructed in the safe operation of electrical equipment and aware of all hazards
associated with the use of these electrical devices
• Initiate any necessary administrative action required to enforce safety practices
• Review qualified employees to ensure they are capable of handling their specific job
duties
•
Employee’s responsibilities will include:
• Follow CRAMER & NEILL’s policies and procedures and instructions of the responsible
tradesman or supervisor
• Bring to the attention of the supervisor any potentially hazardous situations such as
discrepancies between instruction, procedures, policies and manual instructions,
misapplication of device etc.
• Recognise that malfunctioning electrical equipment must be repaired or replaced before
use. (Follow tag out procedure)
CRAMER & NEILL’s responsibilities include:
• Providing technical assistance in defining hazardous operations, designating safe

practices and selecting proper devices
• When necessary, recommend the development of standards operating procedure for
electrical equipment and devices in use
• Review and approve standard operating procedures upon request
• Evaluate potential electrical hazards during facility inspections to ensure compliance with
existing polity and other safety guidelines
• Request equipment testing, tagging out of service equipment and taking corrective
action where necessary
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• Support employees training relative to electrical safety
• Develop and revise company electrical safety policy periodically, or when regulatory
changes occur
Refer to Electrical Safety Safe Work Procedure
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COMPANY VEHICLE POLICY
CRAMER & NEILL is committed to providing roadworthy vehicles sufficiently fitted out with
appropriate safety equipment, cargo barriers and adequate storage units to ensure the safety of
occupants who use or travel in the vehicle.
It is the vehicle operator's responsibility to ensure the vehicle is kept clean and tidy throughout
and in a roadworthy condition with tools and equipment correctly stored and contained.
Operators are also responsible for the daily or scheduled maintenance checks as determined by
management or site specific requirements. Regular maintenance, servicing and repair of
breakdowns, insurances and registrations of the vehicle are the responsibility of CRAMER &
NEILL.
Operators are also responsible for the daily or scheduled maintenance checks as determined by
management or site specific requirements. Regular maintenance, servicing and repair of
breakdowns, insurances and registrations of the vehicle are the responsibility of CRAMER &
NEILL.
TERMS AND CONDITIONS OF USE
AUTHORITY TO DRIVE
Other than in exceptional circumstances, a Company vehicle may only be driven by an

employee, who has signed the employee declaration to drive Company motor vehicles, or by a
person who is not an employee, but has been authorised by the operations manager and has
signed the policy. Exceptional circumstances would normally be limited to those instances
where:
a. illness or other indisposition of the authorised employee driver whilst actually using
the vehicle necessitates that another party takes over.
Employees intending to drive company vehicles must complete the Employee Driver Declaration
as set out in Appendix A of this document.
DRIVER’S LIABILITY
In no circumstances should any person drive or permit another party to drive any Company
Vehicle who:
a. does not hold a valid driver’s license for the type of vehicle concerned
b. has been refused vehicle insurance or continuance thereof by any Insurer
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c. who is contravening state laws on the permissible level of alcohol and drugs.
d. Who has a head or serious injury and there is a risk of loss of consciousness
All Company vehicles are to be driven in a defensive manner in accordance with state laws and
regulations that are in force.
Any breach can void indemnity otherwise granted by Insurers and render the driver personally
liable for any damage sustained to the vehicle, to third party property and for damages and cost
as a result of third party personal injury.
Company Insurance only covers:

a. Vehicle damage when driven by a Company Employee only
b. Company property stolen from inside the locked vehicle
c. The depreciation value of the equipment
d. An excess of $1500.00 applies to all claims
e. An additional “age” excess (sliding scale) applies to claims where drivers are under
the age of 25
Employees must maintain their own insurance against loss or theft of their own tools or
equipment.
The company accepts NO liability for personal items lost or stolen from a vehicle.
LEAVE PERIODS
During holidays, the vehicle may be retained by the employee, however use of the vehicle
during periods of leave is by permission from the manager/supervisor, and fuel and other
expenses are the responsibility of the driver.
VEHICLE ALTERATION AND MODIFICATIONS
NO modifications are to be made to the vehicle without the permission of the manager.
Any optional equipment or accessories already fitted to the car at the time of its replacement
shall be the sole property of the Company who shall not be required to pay the custodian any
money in respect thereof.
DRIVING MANNER
A courteous manner should be adopted when driving the Company vehicle and a defensive
driving style should be adopted.
BREAKDOWN ASSISTANCE
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Should the vehicle have a breakdown, Cramer and Neill Refrigeration should be contacted for
assistance. All drivers should take immediate action where possible to minimise the risk to
themselves or other road users while broken down. It is important in remote locations to remain
with the vehicle in the event of a breakdown.
FIRST AID KIT
It is Company Policy that each vehicle maintains a first aid kit. It is the custodian driver’s
responsibility to ensure that the kit is maintained as issued. Please complete the Cramer and
Neill First Aid Equipment replacement form when items have been used.
SMOKING
Employees who smoke in a company vehicle are required to pay for the vehicle interior to be
cleaned by a car detailer when either
a. the car is sold or transferred to another employee
b. upon leaving the company.
Employees are not to smoke in the vehicle when accompanied by another person.
MOBILE PHONES
Hand held mobile phones are not to be used whilst driving a company vehicle, a hands free kit
must be used.
THEFT
Theft of the motor vehicle is to be reported to the police as a matter of urgency, and to the
Manager as soon as practicable.
If Company vehicles are used for private use and equipment is stolen or damage sustained and
this is not covered by insurance, then the employee must arrange repairs or replacement at
his/her own cost.
PERSONAL USE OF VEHICLES

Company vehicles are available for reasonable private use by employees subject to:
• Local use only (unless each specific case is approved by the Manager ie. trips to Perth to
attend courses combined with weekend off etc)
• They are not to use the vehicle without the specific permission from the Operations Manger
for:
o Launching Boats
o Towing Caravans
o Racing or other forms of testing or trials
o Carrying of explosives or illegal substances
o NO hitch hikers are allowed in company vehicles
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o Recreational Off Road Driving
o Transporting of passengers other than in an approved restraint ie; seatbelt
o Left in car parks or high risk areas or overnight unattended in a risk area.
PARKING INFRINGEMENTS AND TRAFFIC FINES
Parking infringements and traffic fines are a personal expense and are the responsibility of the
custodian/driver.
Parking money will be reimbursed from Petty Cash if claimed on the appropriate job voucher.
GOVERNMENT ROAD, TRAFFIC AND LICENSING REQUIREMENTS
Seat Belts are to be worn and correctly adjusted whilst the vehicle is in motion.
Please note: No insurance cover is available for vehicles involved in an accident where the
driver is found to be under the influence of alcohol and the company will seek to recover costs
from the employee responsible.
It is your responsibility to ensure that you are legal to drive a Company vehicle or to make
alternative arrangements for the vehicle’s safe storage.
You will be required to make restitution to the Company where damage not covered by
insurance occurs or where this policy has not been followed.
DRIVER’S LICENCE FEES
All costs associated with the obtaining and renewing a driver’s licence is at the driver’s personal
expense. The driver must advise his Supervisor immediately in the event his/her drivers licence
is cancelled.
GENERAL CONDITIONS FOR SAFE USE
• The vehicle must not be driven while in an unsafe condition, or tow a trailer in an unsafe
condition.
• The vehicle is not to be loaded above the legal limits or in any illegal way.
• The vehicle is not to be used for any unlawful purpose
• The vehicle is not to be used for the purpose of hire
APPEARANCE AND MECHANICAL CONDITION
The custodian is responsible for the appearance of the assigned motor vehicle, both inside and
out. The vehicle must be maintained in a clean and tidy condition during the employee’s own
time.
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Custodian drivers are responsible for arranging regular servicing at the Company’s nominated
service centre. No parts are to be replaced without prior consent of the Operations Manager.
Drivers are required to regularly check water and oil levels, tyre air pressure, the battery level
and to rectify as necessary, and to complete regular tyre checks. In the event of negligence,
custodian drivers may be held responsible for any rectification costs incurred.
It is Company policy that vehicles are safely maintained and to this end, custodians/drivers are
required to report obvious defects which may develop such as worn tyres, faulty steering,
inoperative driving and signalling lamps, poor or uneven braking or similar unsafe conditions, to
their supervisor to agree to repair arrangements.
Repairs or regular maintenance of vehicles is to be arranged in conjunction with the Operations

Manager so as to minimise work interruption.
Custodian drivers who do not care for, or who abuse their vehicle will not automatically receive
a new replacement when the occasion arises. Preference will be given to employees who show
respect for their vehicles.
SUSPENSION OF LICENSE
Where a condition of employment is a current A class license, employment may be terminated
without warning for suspension of a license. This may relate to excess alcohol or excess
demerit points. This will be decided on a case by case basis and no reference to precedent will
necessarily be taken into consideration.
MOTOR VEHICLE SECURITY At all times the motor vehicle is to be kept locked and items of
value should not be left in view when the car is unattended. Where possible the vehicle should
be housed in a safe place and off the road.
PERSONAL POSSESSIONS
Any personal possessions and tools carried in the vehicle are the responsibility of the custodian/
driver. Employees should make their own arrangement in relation to insurance of their own tools
and personal effects.
PETROL AND OIL PURCHASES

Petrol should be purchased in the first instance using the Caltex depots (with the company
Caltex Card) from either Flores Road or Portway outlets. In the second instance at any other
Caltex Outlet where the card can be used. Only as a last resort fuel to be purchased from an
alternative vendor and receipts presented with a completed expense form for re-imbursement.
PROCEDURE IN THE EVENT OF AND ACCIDENT

The driver must comply with the Company’s procedure (Appendix C) in the event of an accident.
ACCEPTANCE
I hereby accept the conditions as outlined in this policy
Name: ______________________________________
Date: ________________________________________
Signed: ______________________________________
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APPENDIX A
AUTHORIZATION TO DRIVE COMPANY VEHICLES – EMPLOYEE DECLARATION
D/L # ____________________ Class _____________ State of Issue _________
Date of Issue ____________________ Date of Expiry _____________________
1. Have you ever had your drivers license suspended? Yes No
(if no go to Q3)
2. Advise reason for suspension, period of suspension, any year of suspension
Reason ________________________________ Period ________ Year ________
3. Have you ever been refused motor vehicle insurance? Yes No
I, _________________________________________ declare the information

NAME
above to be true and correct and acknowledge the right of my employer to verify the details.
______________________________ ______________________________
Signed Date
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APPENDIX B
AUTHORIZATION TO PURCHASE FUEL ON CREDIT
In accepting nomination by the company to use the Caltex Fuel Card credit facilities I
____________________________________ hereby agree to comply with the
following conditions:
1. To purchase only petrol, oil or diesel on the Caltex Fuel Card.
2. Where and when required I agree to write the litres dispensed and the vehicle kilometres
reading on to the customers copy of the docket at the point of purchase.
3. To sign the customer copy of the docket provided by the supplier for accounting purposes if
required.
4. To use Caltex Fuel Card to fuel company vehicles on company business ONLY.
5. Mis-use or improper use of the Caltex Fuel Card will be considered a breach of the
conditions of employment and may result in termination.
Employee signature: ______________________________________
Date: __________________________________________________
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APPENDIX C
PROCEDURE IN THE EVENT OF AN ACCIDENT - THIS PROCEDURE SHOULD BE KEPT IN

YOUR VEHICLE AT ALL TIMES
ALL MOTOR VEHICLE ACCIDENTS INVOLVING INJURY, OR DISABLING OF THE VEHICLE

MUST BE REPORTED TO YOUR SUPERVISOR AS QUICKLY AS POSSIBLE
1. Safety is the number one priority, if there is risk of an explosion or other hazards likely to
cause injury, move away from the vehicle and contact emergency services on 000.
2. If you or another party is injured in the accident ensure no risk to yourself and assess the
injury in line with your first aid training. In the event of serious injury arrange for emergency
services to be contacted and follow procedures of first aid where possible. BE AWARE OF
THE EFFECTS OF SHOCK
3. If the accident does not involve attendance by emergency services move the vehicle to a
safe position.
4. Communicate with the other driver (NEVER ADMIT LIABILITY) to provide all the details,
your name, contact phone number, managers name, office contact number. At the same
time record the other drivers name, address, and phone number, the registration number,
make, model and colour of the vehicle and the name of their insurance company. If possible
take photos of the vehicles using your phone. In the event the other vehicle departs the
scene record the registration and make, model and colour immediately.
5. If the vehicle is not operable ensure the vehicle is secure, and someone should remain with
the vehicle at all times until collected.
6. Note the exact time, date, location and circumstances of the accident
7. Ascertain and write down the names and addresses of all witnesses of the accident,
particularly the number or name and Police Station concerned of any Police Officer who
witnessed the happening or attends the scene.
8. Accidents involving serious injury or major damage are reportable to Police and the reports
are done online, which will be arranged by your supervisor as soon as possible following the
accident.
9. Do not discuss the circumstances of accident in any detail with any persons other than your
employer or a properly accredited representative of your employer’s insurance company. Do
not make any admissions of liability or make any statement that could be construed as
such.
10. If any persons are injured ascertain their names and addresses and the nature of the
injuries sustained, eg. Broken leg, cut hand, shock etc
11. Immediately advise your Supervisor of the accident.
12. On return to your base complete the Accident/Incident Report form (CN13.1), and the driver
is to contact the insurer providing details of the incident and recording a claim number on
the Incident Form, which along with any other relevant documentation is to be handed your
Supervisor, who will sign and forward to operations manager. The insurer is WFI
(99211511) and the policy number is ISS19600202.
13. Pass to your supervisor immediately on receipt and before acknowledging it yourself, all
correspondence, summonses, subpoena, etc you may receive as a result of the accident.
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The Company will deal with it or arrange their Insurers/Assessors/Solicitors to proceed with
the matter on your behalf.
14. The company will arrange the appointment of an authorised repairer approved by the
Insurance Company assessor.
15. The repairer will then deal direct with the Insurance Company on your behalf
16. Your full co-operation and courteous assistance should be provided to the Company’s
representatives to enable then to protect your interests in the event of an accident.
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EXCAVATION AND EARTHWORKS POLICY
This work policy applies to all excavation and trenching work carried out on CRAMER & NEILL
work sites of depths of 1.5 metres or greater.
The purpose of this procedure is to outline the requirements and procedures for trenching and
excavation and to identify known hazards associated with trenching and excavation situations.
All work undertaken relating to trenching and excavation must be in compliance with the
Occupational Health and Safety Act 1995 and the Occupational Health and Safety Regulations
2008 Subdivision 9 S 310, and the relevant Australian Standards.
Safe Work Method Statements are required for working in trenches below 1.5 meters deep as
they are a high risk activity.
Definitions
Excavation or Trench - An excavation or trench is any penetration that exceeds 1.5 metres or
more from the surface that is a shaft, pit, trench or hole
Excavation or trench is defined as digging, grading, tunnelling, trenching, and/or drilling below
grade. Penetrations to slab, including asphalt and sidewalk, are also treated as excavation.
Refer to the Excavation and Earthworks Safe Work Procedure.
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SUB-CONTRACTOR MANAGEMENT POLICY
This policy is written to demonstrate CRAMER & NEILL’s commitment to ensuring work
performed by sub-contractors complies with all other policies and procedures.
In accordance with the CRAMER & NEILL Workplace Health and Safety Policy, it is the
responsibility of each subcontractor to ensure the work undertaken by them and their worker’s is
conducted in a safe manner.
The subcontractor shall ensure that all their workers have been adequately trained and are
competent to carry out the work as required.
The sub contractor will provide certificates of currency for all required insurances prior to
commencing any works with Cramer and Neill.
The subcontractor and their workers shall undertake work at all times in a manner that ensures
their own and other’s safety and abide by any additional safety information provided as
necessary.
Refer to Sub-Contractor Safety Management Procedure.
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Document control
Issue, revision and review
CRAMER & NEILL is responsible for:

• Completing the Workplace Health and Safety Plan and maintaining an up to date
version. A record of revisions that occur will be kept in the Record of Revision table
below.
• When an update or revision is made the System administrator must be notified to ensure
that all required system changes are made.
• A register of Safety Plan Distribution should be maintained and a process of recall and
re-allocation implemented to ensure that all hard copies are current and document
control principles are maintained.
• The company Safety Management Plan shall be reviewed at intervals of not less than
twelve months.
Record of revision
Revision
Edition/ Revision Date Section/Page By
Dates
Issue 00 Jan
All (Draft) CM ASAP
Revision 01 2012
Nov
Issue 00 Nov 2013 All TE
2014
Revision 02
Distribution list
Controlled copies of this Workplace Health and Safety Plan have been issued to the holders
nominated hereunder.
Ref No. User Name Position Issue Date

01 Training Room
02 IT Server
03
04
05
06
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Safety management procedures
SMP001 - MONITORING AND REPORTING

Purpose
The purpose of this procedure is to demonstrate CRAMER & NEILL will undertake various
initiatives for workers to participate in Workplace Health and Safety as follows:
• Each week (Monday generally) a safety message will be sent out on the SMS system to
all employees.
• Daily pre-start meeting for project works to discuss work requirements for the day,
incidents, hazards, near misses, incidents, JSA/SWMS requirements, previous raised
action items.
• Quarterly Safety meetings to discuss WHS performance, compliance, upcoming training,
review previous actions and monitor performance of WHS , upcoming projects, industry
specific news
Procedure
Inspections of the workplace shall be undertaken on a regular basis to ensure that vehicles,
equipment, workplace conditions, workplace facilities, operating practices, procedures and
environmental requirements are being maintained to the required standard. Personnel
undertaking inspections are to have a good working knowledge of the area of inspection or
qualified to undertake the inspection.
Whenever recommended exposure limits are exceeded e.g. dust, ongoing surveys will be
carried out to ensure clients standards and procedures are met.
Inspections shall be carried out as follows:
• On a daily basis: The CRAMER & NEILL supervisor and operators will highlight the
importance of safety and hazard assessments before undertaking any work, and where
required shall conduct inspections of the work site that will be recorded on a the
vouchers, or in the case of a significant project with multiple hazards a JSA.
• Risk Assessments: These will be conducted by the Supervisor, and all site workers. A
risk assessment will be provided by either a Safe Work Method Statement (SWMS) for
any of the 19 activities deemed to be high risk by WorkSafe or a Job Safety Analysis
(JSA) for all other work activity.
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• Toolbox Talks: Monthly toolbox talks will be undertaken to emphasise industry hazards
that occur while at work
• Quarterly Inspections: Formal inspections of the workplace shall be conducted on a
quarterly basis to cover both safety and environmental matters. The inspections will be
carried out using a workplace safety inspection checklist applicable to the scope of work
being undertaken. The inspections will be undertaken on a roster basis by any of the
company employees. The results of the inspection may be discussed with the workforce
at the monthly toolbox meeting. The general health and wellbeing of workers will be
considered when conducting these inspections
•
Documentation
The following documentation will be held in the CRAMER & NEILL training room and will be
readily available to all personnel:
• Safety Management Plan

• Evacuation Plan
• Safe Work Procedures (SWP) and Safe Work Method Statements (SWMS)
• Minutes of meetings
• Inspections and audits
• Training and Competency Matrix (including licence details)
• Training Manuals and Assessment Instruments
• Copies of relevant Standards, Acts, Regulations etc. (hard copy or electronic)
• Standard operating procedures
• Registers
• Hazard / Risk Register
• Corrective Action Register
• Chemical Register
• Vehicle Register
• Site Machinery Register
• Vehicle Inspection Register
• Incident Register (and reports)
Document control
The following shall apply:
• All hardcopy and electronic documentation will be reviewed and approved by authorised
personnel prior to issue or distribution
• All project documents will be of current revision and available on site for review
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SMP002 - SAFETY MEETINGS
Purpose
The purpose of this procedure is to describe the necessary requirements regarding safety
meetings. This includes:
• Toolbox Meetings
• Pre-Start Meetings
• Project/WHS Meetings
Toolbox meetings
CRAMER & NEILL recognise the involvement of workers as essential and a statutory
requirement, in identifying potential hazards that can be eliminated, or minimised, before injuries
occur.
Tool Box Talks will be used to help Supervisors manage safety, to provide a forum for workers
to have their say about safety issues and to help ensure safety awareness is maintained
throughout the project.
Where required specific safety issues will be raised, accidents reviewed, risk assessments
developed and presented for evaluation and familiarisation or safety
alerts discussed.
All Tool Box Talks will be recorded on the Tool Box Talks record, and signed off by participants.
Any corrective action will be followed up and signed off by the nominated person.
Pre-start meetings
As the work undertaken by Cramer and Neill is generally by individual workers at multiple sites,
a pre-start meeting is not practical (except where a large project is underway)
Pre-start meetings where held are to include (but not limited to) the following:
• Analysis of the work stats for the day

• Involve workers in the identification of corrections of hazards
• Recognise the safety concerns of the workers
• Identify the need for a JSA or SWMS
• Discuss any site issued notices
• Ensure work group members are suitably trained, competent and hold relevant licenses
prior to allocating and commencing work activity or operating machinery
• Ensure all workers have the necessary personal protective equipment to undertake their
work
• Ensure all members of the work group understand both the hazards and precautions
necessary to complete their specific work activity safely
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Supervisor responsibilities
The CRAMER & NEILL Supervisor is responsible for the following items relating to safety
meetings:
• Keeping attendance records and issues raised
• Resolution and/or proactive response to worker concerns
• Encourage workers to provide feedback to add to the continuous improvement of
CRAMER & NEILL Workplace Health & Safety
Procedure
All safety meetings will be minuted and recorded and saved for future reference for a total of
seven (7) years.
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SMP003 - HAZARD REPORTING
Purpose
To describe the procedures for identifying and rectifying workplace risks and hazards.
Hazard identification
The identification of workplace hazards is an ongoing responsibility of everyone. A hazard is

defined as…“anything that may result in injury or harm to the health to a person, or the risk of
damage to property.“
Hazards must be firstly assessed and control measures put in place to eliminate or reduce the
likelihood of harm or injury.
• Spot the hazard

• Assess the risk
• Make the changes
•
Due to the type of industry we work in there are many hazards that our workers can be exposed
to during the course of their employment with CRAMER & NEILL.
Codes of practice that have been developed by the Government (WorkSafe WA and Office of
Energy) to assist employers and workers conduct assessments of the hazards in the
workplace.
Hazard assessment
The assessment of risks is the evaluation of the likelihood of the identified hazard causing
injury, harm or damage. Managers and Supervisors must use this assessment process to
identify and evaluate significant factors that could affect the chance or extent of the outcome
caused by the hazard.
Hazard control
This is the process of determining and implementing appropriate measures to control risk.
Legislation requires that control of factors assessed as posing increased risk is implemented as
far as practicable. This means considering:
• The severity of the hazard in question

• The state of knowledge about the hazard or risk and ways of removing or mitigating it
• The availability and suitability of ways to remove or mitigate the hazard or risk
• The cost of removing of mitigating the hazard or risk
•
•
•
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Most Effective
Eliminate the hazard e.g. off-site cutting of panel work
Substitute the hazard e.g. replace ladder with scissor lift, substitute
solvent-based paint with water-based paint
Engineering Controls e.g. reverse alarms/lights fitted to plant, exhaust
ventilation to remove fumes that will require a
permit
Administrative Controls e.g. job rotation, work instructions, safety
inspections
Personal Protective Equipment (PPE) e.g. hearing protection devices, respirators,
hardhats
Least Effective
Risk Severity
A risk rating system is used to evaluate the management process required to eliminate or
control the effect of a hazard.
Using the risk matrix below the likelihood is measured against the consequences giving a risk
rating of high medium or low. In determining the likelihood consider how many people are
exposed to the
Once a risk rating is determined for each hazard, a comprehensive list can be produced which
places each hazard in order of priority for the implementation of risk control measures.
For each potential workplace hazard identified a Risk Rating will be determined by referring to
the categories above.
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Where it is considered that it is not practical to reduce the risk of injury to a worker by any other
means, personal protective equipment will be used.
CRAMER & NEILL will provide all personal protective equipment.
Elimination. Where a hazard can be entirely removed it will be, as this eliminates the risk of
exposure to the hazard.
Substitution. Replacement of risk with something less dangerous. Includes equipment,

machinery and materials.
Engineering or Isolation Controls. Where a hazard cannot be removed the next preferred
measure is to control the risk. Engineering controls include modification of machinery using
guards and enclosures or similar.
Administrative Controls. Where a hazard cannot be removed or controlled by engineering,

certain administrative practices may limit exposure to the hazard. Such work practices that
reduce risk include tagging and lockout procedures, safe work method statements, rotating
jobs, non-smoking/eating designated areas etc.
Personal Protective Equipment (PPE). Higher-level controls should be preferred to PPE

however where other measures are not practicable PPE may be used subject to the following
considerations.
• Appropriate for the job
• Clean and functional
• Fit correctly
• Adequate training on use provided
• Regularly serviced and maintained
Hazard monitoring
To ensure that control measures implemented are not eroded over time; they must be
monitored on a regular basis.
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Hazard categorisation - selection and use
Depending on the work performed all work activity is categorised as LOW, MEDIUM or HIGH.
The table below demonstrates the required safety documentation in relation to the category in
accordance with the following risk criteria:
RISK LEVEL MINIMUM SAFETY

DOCUMENTATION
High Risk Work Safe Work Method Statements

(SWMS)
• work involving a risk of a person falling 2 or more meters
• work on telecommunication towers, A SWMS details the same
• work involving demolition information as a JSA and provides
• work involving removing or disturbing asbestos the following additional information:
• work involving alteration to a structure that requires the
structure to be temporarily supported to prevent its Outlines the Legislation, standards
collapse and codes to be complied with;
• work involving a confined space
• work involving excavation to a depth of 1.5 meters or more A description of the equipment to be
used in the work
• the construction of tunnels
• work involving the use of explosives
Qualifications of the personnel doing
• work on or near pressurised gas pipes (including the work
distribution mains)
• work on or near chemical, fuel or refrigerated lines Training required to do the work in a
• work on or near energised electrical installations and lines safe and environmentally sound
(whether overhead or underground) manner
• work in an area that may have a contaminated or
flammable atmosphere
• work involving tilt-up or precast concrete
• work on or adjacent to roads or railways that are in use
• work on construction site where there is movement of
powered mobile plant
• work in an area where there are artificial extremes of
temperature
• work in, over or adjacent to water or other liquids if there is
a risk of drowning
• work involving diving
Medium Risk Work Job Safety Analysis

(JSA/JHA/JRA)
Any work not classified above A JSA/JHA/JRA Statement that:
• Describes how the work is
carried out
• Identifies the work activities
assessed as having safe or
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environmental risks
• States what the safely and
environmental risks are
• Describes the control
measures that will be applied
to the work in a safe and
environmentally sound
manner; and
• Describes how measures will
be implemented to do the
work in a safe and
environmentally sound
manner
Low Risk Work Safe Work Procedures (SWP)

SWP are a series of specific steps
Any work not classified above that guide a worker through a task
Asbestos Consultants from start to finish in a chronological
Fire Safety Consultants order.
Safe Work Practices are generally
written methods outlining how to
perform a task with minimum risk to
people, equipment, materials,
environment and processes.
181
Take 181 Seconds to Assess the Job
Before you start ask yourself CAN I?

181
Take 181 Seconds to Assess the Job
□ Get Burnt by Hot Object or by Chemicals
□ Get Electrocuted Job #: ______________
_________________
Date:
□ Trip Over Name: _______________

□ Dehydrate or get too Cold SAFETY FIRST AND ALWAYS
□ Fall from a Height or Fall in Hole SAFETY Is our Number ONE (1) PRIORITY
□ Get trapped in a confined space This is just another tool but it’s the first tool
□ Strain a muscle you pull out when you get to site so you can
make sure that the safety of you, your work
□ Be affected by Noise mates, and our customers is NEVER
compromised
□ Be hit in the head BEFORE YOU START:
□ Get hit by traffic • Do you understand the scope of
work so that you can correctly
□ Do I need a more detailed assessment identify or assess any hazards
TURN ME OVER
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Procedure – CN-13.3 or CN-13.3B
All hazards shall be reported using the Hazard Report Form (CN-13.3 or CN-13.3B) which will
be located adjacent to the service department. Where the hazard cannot be rectified
immediately, it shall be barricaded to warn others and then reported immediately to the
Supervisor to include the item on the WHS Corrective Action Register to ensure it is rectified.
These hazards will be classified and prioritised to reflect the potential risk to personnel.
Any specific hazards that have been identified shall be clearly communicated to workers and
subcontractors during the daily pre-start meetings. Hazard control measures shall be adopted to
ensure the risk of injury or harm is reduced to a satisfactory level.
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Hazard reporting procedure & responsibility
Can the hazard be

Worker identifies hazard YES - do it. Hazard controlled
controlled?
Controls Required?
Area closed for immediate Worker notifies supervisor
NO - What is the risk class? rectification? Temporary and completes Hazard Report
control measure needed? for Supervisor
TAG OUT
Supervisor's Manager Supervisor establishes

Supervisor signs off and files Supervisor implements
confirms corrective action in corrective action and
Hazard report corrective action
place - Hazard Controlled deadline
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SMP004 - RISK ASSESSMENT
Purpose
To describe the procedure for assessing and documenting identified risks.
181 Hazard Assessment Tool
A “181” is an informal form of a job safety analysis and is conducted by an individual before
commencing a particular task. These are on all service and installation vouchers.
Safe work procedures (SWP)
Safe work procedures are written for all activities deemed low risk. SWP are a series of specific
steps that guide a worker through a task from start to finish in a chronological order.
Safe Work Practices are generally written methods outlining how to perform a task with
minimum risk to people, equipment, materials, environment and processes.
Job safety analysis (JSA)
Job Safety Analysis (JSA) is a process that identifies hazards associated with each step of a job
and develops solutions for each hazard that will either eliminate or control the hazard. It may be
used to develop a Safe Work Procedure (SWP).
A JSA requires that participation of experienced personnel who are familiar with the work and
prepared to work as a team
Process for completing a JSA
1. List the basic steps necessary to perform the job from start to finish
2. Identify the hazards associated with each step
3. Once you have identified the potential hazards the work team must identify a solution to
control the hazard
Safe work method statements (SWMS)
Safe Work Method Statements (SWMS) are a process that allows for the documentation of the
hazards associated with a particular work process or job. Each step of the task is broken down
and examined to identify potential hazards.
Safe Work Method Statements (SWMS) are to be documented for any ‘High Risk’ activity (one
of the 19 activities that may result in death).
If on a construction site, Regulation 3.143 of the Occupational Safety and Health Regulations
1996 requires the preparation of mandatory SWMS’s that must be in writing and kept on site for
19 activities that have been deemed ‘high risk.’
19 High Risk Activities where it is compulsory to have a SWMS:
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• construction work involving a risk of a person falling 2 or more metres
• construction work on telecommunication towers
• construction work involving demolition
• construction work involving removing or disturbing asbestos
• construction work involving alteration to a structure that requires the structure to be
temporarily supported to prevent its collapse
• construction work involving a confined space
• construction work involving excavation to a depth of 1.5 metres or more
• the construction of tunnels
• construction work involving the use of explosives
• construction work on or near pressurised gas pipes (including distribution mains)
• construction work on or near chemical, fuel or refrigerated lines
• construction work on or near energised electrical installations and lines (whether
overhead or underground)
• construction work in an area that may have a contaminated or flammable atmosphere
• construction work involving tilt-up or precast concrete
• construction work on or adjacent to roads or railways that are in use
• work on construction site where there is movement of powered mobile plant
• construction work in an area where there are artificial extremes of temperature
• construction work in, over or adjacent to water or other liquids if there is a risk of
drowning
• construction work involving diving
General instructions for SWMS
The process to be followed when writing a safe work method statement is:
• include and consult with all workers that will be actively involved in the task
• conduct an observation of the task to determine the current process
• involved and Identify specific safety requirements and operating steps
• understand and use common terminology
• refer to manufacturer or suppliers instructions and/or manual
• document what is done, rather than how it is done
• document each part of the job in correct sequence
• identify known hazards from past experience and observations
• include steps involved in preparation for the task – assessment
• list controls to be put in place for each identified hazard
• refer to any legislative requirements or standards
• include type of protective clothing and equipment required to be worn
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SWMS selection and use
In consultation with the workers performing the task, the generic SWMS will be reviewed and a
Site Specific SWMS will be developed where additional task steps or hazards are identified on
site. Be sure to edit all prescriptive text to ensure it reads exactly what you are doing.
The completed Site Specific SWMS will be signed by the CRAMER & NEILL person who is
responsible for ensuring compliance with the Site Specific SWMS.
Workers will review the Site Specific SWMS and sign the SWMS Form as an acknowledgement
that they understand and are willing to implement the controls required to carry out the work
safely.
Where required the Site Specific SWMS will be reviewed and signed by the appropriate client
representative on the project.
Work will not proceed until the above criteria are achieved.
Procedure
All works require a hazard assessment prior to commencement, this will determine if a JSA or
SWMS (for all high risk activities) is required.
All risk assessment documentation will be filed and readily available in the Project Folder
located in the site office.
Risk assessments are a legal document and must be kept for 7 years.
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SMP005 - INDUCTION
Purpose
This procedure is written to ensure that all tasks in the workplace are performed safely by
adequately trained competent and licensed workers.
Procedure
CRAMER & NEILL will ensure that ALL workers undertake the Cramer and Neill Induction,
including people on work experience.
Field Personnel including supervisors and Managers will undertake additional training as a
minimum (below), and further specialised training will be undertaken as required:
• Construction Industry Basic Training (White/Blue Card)

• Site Specific Induction (where required)
• First Aid
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SMP006 - YOUNG AND NEW WORKERS
Purpose
The purpose of this procedure is to demonstrate CRAMER & NEILL acknowledges its role in
training new and young workers, and appreciates that there are special risk factors that need to
be considered when managing these people in the workplace. A young worker is known as any
person/s under the age of 21 including apprentices and school leavers.
Since young workers may lack maturity and experience, CRAMER & NEILL will ensure
induction and training programs thoroughly address relevant issues associated with the type
and nature of work they will be expected to perform. Refrigeration and Electrical apprentices
and trainees will only be permitted to work in accordance with the requirements of the
apprentices and trainees supervisory guidelines.
As a minimum, all young workers will be expected to hold a Safety Awareness Training
certification (WA Blue Card or National White Card), and receive an induction.
It is expected that supervisors and managers will confirm instructions with new and young
workers and confirm their ability to perform a task by observing and assessing their
performance. CRAMER & NEILL understands that there is no substitute for constant
communication, supervision, mentoring and direct instruction.
Young workers will also be expected to contribute to the safety of their work environment by
asking questions to seek clarity, reporting anything they deem to be a hazard and following
instructions.
Procedure
All young workers are to provide a copy of their white/blue card upon commencement of work
experience and undertake the company safety induction.
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SMP007 - TRAINING, SKILLS AND COMPETENCIES
Purpose
To ensure the development of a systematic Workplace Health and Safety education and training
program is an important part of planning an organisation’s overall development and is sound
management practice.
CRAMER & NEILL recognises that training is of great importance to heighten awareness of
WHS issues and to mould accordingly the attitudes of all personnel in CRAMER & NEILL.
Training is central to the achievement of WHS objectives, primarily the achievement of zero
accidents and work related illnesses.
Training will therefore:
• Ensure compliance with Legislative requirements respecting the training of individuals

before they may be permitted to perform certain types of work
• Identify the way in which tasks and operations impinge on WHS
• Identify the individual’s training needs for the safe performance of tasks
and operations
Workers will be assigned to tasks which they can perform safely and without adverse effects to
their health. For tasks where a high degree of operating skill or procedures are critical,
standards of competence will be defined and measures taken to ensure they
are met.
On the job personalized training, based on an analysis of the required tasks, is an indispensable
element of any safety program. This approach stresses the work habits and procedures
required for safe job performance.
General Job and safety training needs can be identified through an assessment of current
Legislation, industry standards, accident statistics, inspections, audits, work practices and the
concerns of workers. Groups that require specific training can then be defined and the training
tailored to meet the needs of these groups.
Problems can arise unless Managers and Supervisors receive appropriate training soon after
assuming their roles. Because the people, technology, systems and standards of work are
always changing, training cannot be provided on a once only or ad hoc basis but needs to be
part of an ongoing personal or professional development plan.
Training for Managers should include:

• OH&S Legislation
• Management systems
• Delegation of responsibility
• Hazard identification
• Risk assessment
• Risk control
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Training for Supervisors should include how to:
• recognise hazards
• conduct health and safety inspections
• select and apply appropriate control measures to hazards
• investigate accidents and injuries
• produce clear and accurate reports of investigations
• communicate and consult effectively
• ensure that workers understand and follow workplace procedures
Where these groups are also involved in planning, initiating and delivering training themselves
they will, of course, need training to equip them for this role.
Assessment
CRAMER & NEILL will undertake a training/competency assessment of all workers prior to the
commencement of work on the nominated site; these assessments will be recorded and added
to the training register.
Where skill deficiencies are detected appropriate training will be provided before work
commences so that workers can perform their designated duties safely.
Selection and use
• The training register will be provided to the appropriate project representative on site for
review
• Workers will be selected for specific tasks based on their level of skill and competency to
undertake the work safely
• Where workers are unskilled in the required task appropriate training will be provided
prior to commencement of the work and recorded on training register form
• Day Labour will be used only when the nominated worker/s satisfies the level of
competency required to undertake the required task or when appropriate training can be
provided prior to commencement of the work. Proof of the competency of Day Labour
must be detailed in the Skills/Competency Assessment Register provided
Procedure
CRAMER & NEILL will ensure that its workers are adequately trained to a level of competency
sufficient to ensure their health and safety when at work with all records kept within the Training
Register.
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SMP008 - BULLYING AND HARASSMENT
Purpose
To provide a procedure that eliminates unwarranted and unacceptable behaviour in the

workplace.
It is a statutory requirement that an employer provides and maintains a safe working

environment under industrial relations law and specifically the Occupational Health and Safety
Act. This responsibility is underpinned by management’s safe working procedures and
processes, in particular training of employees during the induction process.
Procedure
Workplace harassment is any type of unwelcome behaviour that is based on one of the
attributes covered by the law, e.g. sex, race or disability etc. and which offends, humiliates, or
intimidates the person being harassed.
Examples of harassment are set out below. In order for workplace harassment to be proven,
there is no requirement that the person being harassed must suffer an employment detriment,
such as dismissal or demotion. Often a hostile work environment will be created by the
harassment. This in itself would constitute a breach of the law.
Examples of harassment:
• suggestive comments about a person’s body or appearance

• leering or staring at a person or parts of their body
• demands that revealing clothing be worn
• tables of sexual performance
• gender based insults or taunting
• sexist of racist jokes
• pornographic or nude posters in the workplace
• homophobic abuse
• verbal or written abuse directed at a transgender person
• touching a person in a sexual way
• sexual assault or ‘Flashing’ (criminal offence)
• obscene telephone calls or emails (criminal offence)
• asking questions about a person’s sex life
• unwanted confidences about a person’s sex life or lack thereof
• persistent requests for a night out where these are rejected
• requests for sex where these are unwelcome
• making jokes at the expense of others
• verbal abuse or derogatory comments
• abuse based on a person’s age
• bullying
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Managers and supervisors
Managers and supervisors of CRAMER & NEILL play an important role by taking action when
they observe inappropriate behaviour; they are instructed to take steps to resolve it. If this is not
possible, then it will be brought to the attention of the manager or director.
Employees role
Each employee must ensure that that do not engage in bullying or harassment. Employees’,
who aid, abet or encourage other persons to harass or bully can also be held legally liable.
Employer subject to legal action
The law says that the employer, whether an individual or a company, will be liable for
discrimination or harassment that the Employer causes. This is called primary liability. Primary
liability will be incurred either through the actions of the individual employer or in the case of a
company, through the actions of the chief executive officer or managers.
An employer can also be liable where he or she, or in the case of a company, the managers,
ignore discrimination or harassment that they see happening in the workplace. The employer is
also held liable for the discrimination or harassment caused by its Employees. This is called
vicarious liability. If the employer can show that it took reasonable steps to prevent the
discrimination or harassment occurring, then the employer will not be held liable.
Employees subject to legal action
Employees who discriminate or harass can be held as accessories under the law. This is
referred to as accessory liability or sometimes as vicarious liability. Employees can be joined as
respondent to a complaint along with the employer.
Where the employer proves it has taken all reasonable steps to prevent the discrimination or
harassment by implementing policies and training etc. and the employee has acted contrary to
these steps, then the employer may be exonerated and the employee may be held solely liable
for the offending behaviour. Each case is determined by its own merits, employees (and
employers) can also be liable if they induce or aid other employees to discriminate or harass.
If you need more information about workplace harassment or bullying the following people can
help:
• Your manager or supervisor

• A grievance contact officer at WorkSafe WA
• More information can be obtained at
http://www.fairwork.gov.au/employment/discrimination/pages/bullying-and-
harassment.aspx
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SMP009 - FITNESS FOR WORK
Purpose
The purpose of the procedure is to assist in management of Fitness for Work and minimising
the risk of injury or illness of any party involved in the work CRAMER & NEILL are undertaking.
Document CN-PM15 as shown in FFW above is the ruling document.
Objectives

• Provide guidance for its workers on how to manage fitness for work issues should they
arise
• To clearly establish a culture of fitness for work and demonstrating what CRAMER &
NEILL deem to be an acceptable standard and expectation in this area
rules relating to fitness for work, and report any concerns relating to this area to their immediate
supervision.
CRAMER & NEILL places utmost importance on providing and maintaining a safe working
environment. This section is designed to address the major issues relating to fitness for work
including medical and physical conditions, inappropriate alcohol and drug use, fatigue and
stress. This will be achieved through pre-employment medical assessments, drug and alcohol
screening, awareness sessions during inductions and toolbox meetings.
CRAMER & NEILL recognises that an individual fitness for work may be affected for a variety of
reasons including the adverse effects of fatigue, stress, alcohol or other drugs. These factors
can lead to major deficiencies in an individual’s work performance and are contributing factors in
incidents in the workplace.
In order to address fitness for work on project sites, CRAMER & NEILL workers may be subject
to random drug and alcohol testing. All positive results will be referred to their manager and
disciplinary action shall be administered. In the event of an incident or where the worker
appears to be unfit for work or under the influence or any other time deemed appropriate by the
Project Manager the worker will be required to undertake a drug and alcohol test, failure to
comply will result in disciplinary action and the worker will be immediately suspended from any
work activity.
Managers and supervisors are along with sub-contractor management representatives are
responsible for ensuring that all individuals in the area of responsibility understand and comply
with the requirements of CRAMER & NEILL Fitness for Work procedure. All site specific
information regarding fitness for work shall be explained in the CRAMER & NEILL safety
induction. All managers and supervisors are responsible for ensuring the procedure is applied
fairly and consistently. All information regarding testing and associated records maintained for
alcohol and drug testing shall remain confidential.
Where relevant and practical, Managers and Supervisors are responsible for the following:
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• Assessing fitness for work of individual under their control
• Taking prompt action where they believe an individual is not capable
In keeping with our requirements to provide and maintain a safe and healthy place of work, this
policy sets out the responsibilities of all workers and other people working on our sites to be fit
for duty.
“It is the personal responsibility of all people to ensure that their work performance is always
such that their safety, the safety of others and their work efficiency is not impaired.”
The decision on a person's ability to work safely and their fitness for duty will be determined by
the worker and their supervisor.
While there is no simple or reliable way to fully assess a person’s impairment, the consumption
or use of alcohol, drugs or any other substances that may affect a person’s ability to work safely
or efficiently is not permitted. People taking prescription or over-the-counter medications that
may impair performance are to advise their supervisor. Such advice will be treated
confidentially.
Workers or other people who are observed to be in breach of this Policy will be subject to the
CRAMER & NEILL’s disciplinary procedures and, depending on the circumstances; their
behaviour may be treated as serious misconduct.
Drugs and alcohol
CRAMER & NEILL may be required by some contractors to provide evidence of Drug and
Alcohol screening of its workforce. Therefore it is a condition of employment that pre-
employment drug and alcohol screening can be undertaken as well as random testing
throughout the duration of employment.
It is also a condition of employment that CRAMER & NEILL can exercise its right to undertake
“for cause” testing of workers post incident.
Affected workers who are believed to be under the influence of drugs or alcohol will be
cautioned and removed from the workplace immediately on full pay and taken to the nearest
Workplace Health Centre and a drug and alcohol screen undertaken.
If the individual is found to NOT be under the influence of Drugs or Alcohol they may return to
work without having suffered any financial disadvantage.
If the individual is found to have anything other than a Zero reading for either drugs or alcohol
they will be stood down from work WITHOUT pay until a satisfactory conclusion is reached.
Personal leave or leave without pay may be negotiated to enable rehabilitation and counselling.
No one will be disadvantaged in the workplace as a result of a worker undertaking a counselling

and rehabilitation program.
CRAMER & NEILL will strive to ensure that any adverse behaviour that could be construed as
the result of people under the influence of alcohol or drugs will be eliminated.
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Fatigue management
Workers will be encouraged to report to their supervisor on any occasion where tiredness or
physical condition is impacting on their ability to perform work in a safe manner. Reasonable
rest periods shall be allowed according to the physical demands of the work.
CRAMER & NEILL recognises that certain working hour arrangements and excessive overtime
may adversely contribute to fatigue and performance impairment. Total hours of work are to be
factored in when scheduling works rosters.
In the event that management or supervisors identify fatigued workers they will be stood down
from work activity and sent home for a set time determined by management.
CRAMER & NEILL is committed to the preservation of the health and safety of all our workers
and people whom our work may impact. To this end the CRAMER & NEILL will as far as is
practicable, ensure that its facilities and workflows enhance its workers health and minimises
fatigue through risk identification and management.
All CRAMER & NEILL supervisors, workers and contractors are accountable for health and
safety performance of people in their areas of responsibility.
Personal health
CRAMER & NEILL recognises that from time to time people suffer from illness or require
medical treatments that can impact on their ability to maintain their normal levels of activity and
ability.
If a worker is suffering from any illness or situation that might affect their physical or mental
fitness to be able to carry out their duties they must confide in their manager or a member of the
CRAMER & NEILL management team.
These situations will be handled sensitively and will be managed, as far as is practicable, in a
way that will assist the individual involved whilst considering the safety of all other parties.
Lifestyle fatigue
Workers have an obligation to advise CRAMER & NEILL of any secondary employment that has
the potential to impact on worker fatigue.
Any worker who believes they are unfit for work due to fatigue from difficulty managing their
activities or lifestyle, should discuss the matter with their Supervisor/ Manager. Fatigued
workers who present themselves for work shall be required to take unpaid leave for that shift.
Repeated absences due to lifestyle fatigue will be addressed CRAMER & NEILL.
Protocols
Employment confirmation will be dependent upon the outcome of the screening assessment.
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Pre-employment medicals
Pre-employment medicals may be conducted by CRAMER & NEILL for specific projects,
however all new employees will be required to complete the medical questionaire. The medical
assessment evaluates the worker medical history, ongoing medical conditions, physical fitness
and a drug and alcohol screen.
All medial results are maintained confidentially and workers may have access to their records if
they request.
All project employees that are required to perform work on a mine site will be required to also
complete a Mines Health Surveillance medical evaluation. This medical is current for five years
and the records are maintained by the Department of Industry and Resources and can be
downloaded to their website.
Pre-placement health assessment shall take place not more than three months prior to entry
onto the site and will include:
• Standard medical examination by a General Practitioner

• Physical examination
• Audiology assessment
• Spirometer assessment
• Musculoskeletal assessment
• Fitness assessment
• ECG
• Fatigue and lifestyle questionnaire
• Cholesterol Assessment
• Alcohol and drug assessment (to be done no more than 28 days prior to mobilisation to
site)
Health surveillance
Health surveillance may be required in the event personnel are considered to be “at risk” as a
result of exposure at a workplace to a hazardous substance.
Health surveillance records shall be maintained confidentially on the workers personal file and
they are able to access their results if they wish.
In the event health surveillance is required, it shall meet the requirements of Reg 5.23 OHS
Regulations 1996 and the National Guidelines for Health Surveillance (NOHSC: 7039 [1995]).
Procedure
CRAMER & NEILL will ensure that its people are fit for the position and work activities they are
employed to carry out. This will require all workers; prior to acceptance for employment
undertake a pre-employment medical screening assessment.
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SMP010 - WORKERS COMPENSATION AND REHABILITATION
Purpose
This procedure is to establish guidelines and requirements for the rehabilitation of workers
injuries while working for CRAMER & NEILL.
CRAMER & NEILL is committed to attaining complete physical and physiological recovery of our
people injured in the course of their duties by providing appropriate medical treatments,
rehabilitation and return to work processes in a timely and cost effective manner. Refer to the
Return to Work document CN-PM15 for procedural specific guidelines, below is a summary of
this procedure:

working environment
• Ensuring timely referrals to Medical Providers to ensure that occupational rehabilitation
commences as soon as possible after an injury or illness
injured worker
• ALL MTI’s must have communication between the supervisor and the medical
practitioner.
Procedure
CRAMER & NEILL will provide Workers Compensation Insurance cover for all workers and
other persons deemed to be workers under the Workers Compensation Legislation.
Return to Work
CRAMER & NEILL will ensure a Return to Work is completed detailing the injured workers
occupational rehabilitation. A Return to Work coordinator will be the direct link between the
injured worker, their treating medical practitioner, supervisor and WHS representative.
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Treating Medical Practitioner
The Treating Medical Practitioner accepts responsibility for the overall management of the
injured workers medical condition and may delegate the routine rehabilitation, return to work
plan to the CRAMER & NEILL Return to Work Coordinator.
Management and Supervision
CRAMER & NEILL Return to Work Coordinator, Management and Supervision shall be
responsible for ensuring that all aspects of the occupational rehabilitation – return to work
process are strictly adhered to and contact with the injured worker continues while they are
absent.
Injured Worker
CRAMER & NEILL injured workers have the responsibility to actively participate in any
occupational rehabilitation Return to Work Program under the Workers Compensation Act 1981.
For a more detailed overview of the requirements for Return to Work Programs refer to the
following documentation:
• Workers Compensation Code of Practice (Injury Management) 2005

• Workers Compensation and Injury Management Act 1981
• Workers Compensation and Rehabilitations Regulations 1982
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SMP011 - SUN PROTECTION AND UV RADIATION
Purpose
The purpose of this is to ensure CRAMER & NEILL will as, far as is practicable ensure that the
working environment and areas under the company’s control are conducive to the protection
from Ultra Violet radiation.
CRAMER & NEILL supervisors, workers and contractors are accountable for the monitoring of
this UV policy in their areas of responsibility.
Procedure
• Conduct job safety assessment before commencing work

• Workers are provided with long sleeve shirts, pants and broad brimmed hats to ensure
they are protected at all times from UV radiation caused by the sun
• All work vehicles are stocked with SPF30+ broad spectrum water resistant sun cream
and encouraged to apply 20 minutes prior to working in the sun then reapply every 3
hours
• Workers are encouraged to wear tinted protective eyewear to protect eyes form Ultra
Violet Radiation (UVR)
• All staff will be enrolled to undergo an initial skin cancer screen and subsequent
screenings will be communicated to each person from the medical practitioner. The cost
of the initial screen is covered by the company, time will be allocated each year to
undergo follow up screenings without loss of pay.
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SMP012 - ENVIRONMENT
Purpose
The purpose of this procedure is to demonstrate commitment by CRAMER & NEILL to ensuring
that the environmental aspects and impacts that may result from their activities, products and
services that may have an effect on air, water, land and waste are managed and controlled.
Their actions in relation to the above will take into account reasonably anticipated events such
as spillages, plant breakdowns or inclement weather that could affect day to day activities.
The control measures and management actions will include, but not be limited to consideration
of:
• client requirements
• site/project specific environmental policy
• specific undertakings arising from site/project specific environmental impact
assessments;
• site/project specific consent conditions;
• pollution control
• statutory obligations
Due to the nature of the work undertaken by CRAMER & NEILL a company specific
environmental plan is not utilised. Rather, CRAMER & NEILL actively demonstrates their
commitment to the environment by fully committing to and adhering to all environmental
undertakings imposed by the Principle Contractor.
Reporting
All CRAMER & NEILL workers are responsible for reporting environmental incidents. All
incidents are to be reported in the same manner as an injury or accident. Report forms are
made available to all workers and the notification process is covered within the company safety
induction.
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Environment Incidents can include (but are not limited to) the following:
• Spills of fuels, oils, chemicals and other hazardous material

• Unauthorised harm to Aboriginal objects or Aboriginal places
• Unauthorised damage to vegetation, flora and fauna
• Potential contamination of waterways or land
• Accidental starting of a fire or a fire breaking containment
• Release of HFC, CFC, or HCFC Refrigerant to the atmosphere
Procedure
Conduct a job safety assessment before commencing work.
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SMP013 - FIRE SAFETY
Purpose
This procedure is written to outline fire precautions while undertaking work activity for CRAMER
& NEILL
available at the workplace and additional extinguishers are located in the immediate vicinity of
any work that may create a fire risk. This requirement will apply without exception to any hot
work such as welding.
CRAMER & NEILL will ensure all personnel carrying out hot work have a fire extinguisher close-
by, are fully trained in the use of extinguishers and that adequate evidence of such training is
provided before work commences.
CRAMER & NEILL will ensure that all mobile plant is fitted with an appropriate fire extinguisher.
Procedure
• In the event of a fire immediately phone ‘000’ for emergency services assistance
• Emergency Response procedures to be followed for all other workers in the vicinity of
the fire
Only persons trained to use extinguishers are to attempt to extinguish a fire, and only in
accordance with limits defined in training.
Inspection
CRAMER & NEILL will contract to check the “charge level” of all of our fire extinguishers on site
every 12 months. All fire extinguishers will be serviced and maintained by competent persons
and a record completed and maintained in accordance with Australian Standard AS-1851.
It is the individuals responsibility to check the charge level on a portable extinguisher prior to
commencing any hot works.
Combustible materials will not be allowed to accumulate in work areas in order to prevent a fire
risk.
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Selection and use
• All personnel carrying out hot work will be fully trained in the use of extinguishers and a
record of the training provided in the appropriate register of the Management Plan
phone location
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SMP014 - FIRST AID AND INJURY REPORTING
Purpose
The purpose of this procedure is to ensure CRAMER & NEILL acknowledges the need to be
accident free and take every precaution in preventing accidents and injury. However, in the case
of an accident, it is Management’s responsibility to ensure that all proper medical assistance is
given in cases of workplace injuries and accidents. In addition, CRAMER & NEILL will:
• Ensure that all accidents which may possibly involve Workers Compensation Claims are
reported promptly to the CRAMER & NEILL’s Insurers
Workers Compensation Legislation maintaining contact with injured personnel and
getting them back to work as quickly as possible
consumable items; as well as arranging the training of First Aid attendants, as required
• Ensure a First Aid Risk Assessment is conducted to ensure an adequate supply of first
aid equipment is provided at each work area
Legislation requires that the particulars of every accident involving injury to persons is recorded
in an accident record and the Workers Compensation Legislation also require a register of
injuries to be kept.
CRAMER & NEILL maintains a record of all work related injuries and will advise clients where
required of any reportable incidents during work on a particular site.
identify the factors contributing to the incident and prevent a recurrence. The more complete the
information, the easier it will be to develop and implement countermeasures.
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First aid personnel and location of first-aid
All staff are trained in First Aid:
The nearest First-aid box/room/shed to the work in progress is:
In the stores area

_________________________________________________________________
Reporting
All injuries will be reported on site. Records will be kept for a minimum of 5 years. Where the
injury results in an absence from the workplace of more than 4 days or the injury treatment
requires hospitalisation, the details of the occurrence and its circumstances will be reported to
WorkSafe WA.
Reporting of serious injuries
WHS Legislation requires CRAMER & NEILL to report any injury where an accident at a
workplace results, within the set time frame after the accident occurred, in:
• the death of any person
• the amputation of any limb or part of a limb of any person
• the loss or partial loss of the use of any part of a person’s eye
• the loss by any person of a bodily function
• any person being admitted as a patient to a hospital
• any person showing acute symptoms of exposure to any substances at the workplace
• or any other serious bodily injury
•
CRAMER & NEILL shall immediately, in the case of death, and within twenty four hours of other
injury, give notice of the accident to WorkSafe WA.
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Treatment of injuries
All personnel at the workplace shall adhere to the following
• Workers must report all injuries to their immediate supervisor.

• First aid equipment appropriate to the nature of the likely hazard should be made
available
to workers.
• First aid treatment given to any worker or contractor must be formally recorded.
• Medical treatment for injuries beyond the scope of first aid will be provided by assistance
from the Ambulance Service, or attending a Medical Centre or the Casualty Section of a
hospital.
• Records will be kept for a minimum of 5 years on the attached form.
Procedure
ALL staff will undergo basic first aid training, from a registered RTO.
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SMP015 - INCIDENT REPORTING AND INVESTIGATION
Purpose
The purpose of this procedure is to define the reporting and investigation process that will be
undertaken by CRAMER & NEILL in the event of a workplace incident or near miss.
Reporting of incidents/near misses
All incidents and near misses, whether they involve injury to persons or not, must be reported to
CRAMER & NEILL.
Incidents can be a near miss/hit, or a hazard which did not injure or cause damage to persons
or property or has the potential to cause injury. An incident is also an accident that has already
occurred.
CRAMER & NEILL management must investigate all incidents and ensure corrective action is
put in place to prevent the incident from recurring and injuring persons again or to prevent the
incident from having an impact and causing injury.
Ensure that all notifiable incidents are reported promptly to their direct supervisor or
management in accordance with the Occupational Health and Safety, Environment Protection
and Electrical Safety Legislation, or any other authority as required by law within the required
time frame and by the appropriate means or documentation.
The investigation report must be completed by CRAMER & NEILL in conjunction with the worker
involved. The report is to be completed within 24 hours of the incident to comply with
mandatory reporting requirements. All witness to the incident must complete a Witness
Statement.
Reporting to clients / principal contractors
CRAMER & NEILL management will report all accidents and incidents to the workplace owner
or senior person in control of the workplace as soon as management is aware of the incident.
The responsibility of reporting incidents to the authorities is CRAMER & NEILL’s responsibility
however this may be achieved in conjunction with the person in control.
Many clients, owners, controllers, principal contractors will request to be notified of any incidents
occurring and records of notification completed. CRAMER & NEILL pro-formas, documentation,
investigation reports etc. will be completed and copies forwarded to the client. Duplication of
client records will be completed where necessary and forwarded to the client.
Procedure
1. Make it safe – Ensure the immediate scene is made safe and any injured persons
receive appropriate medical attention. Notify Emergency Services as required. Isolate
and cordon off any hazardous areas/systems
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2. Preserve Incident Scene – For significant incidents ensure that any evidence that may
assist in the investigation if preserved and documented (equipment/photographs,
measurements etc.)
3. Communication of Incident – Ensure the incident is communicated to the company

manager as soon as possible by phoning the following contact number:
• Office:
• Manager:
• Mobile:
(Ensure all phone calls and communications are recorded for the time and location they took
place)
4. Witness Statements – Compile a list of people involved in the incident and request a
written statement of what occurred. Record names/role/contact numbers etc.
5. Documentation – Complete an incident report form; attach copies of all statements,

photos, information gathered
6. Incident Investigation – Management will notify who will be the responsible person to
undertake the incident investigation. This person will be responsible for establishing the
facts surrounding the incident (not opinions). All workers involved in the incident,
supervisors, WHS representatives, and witnesses, in some circumstances it may also be
necessary to involve technical specialists or other professionals for opinion will be a part
of the investigation
Existing documents :
• CN-13.1 Incident Report
• CN-13.3 Incident and Accident Investigation
• CN-13.3B Incident Resolution
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7. Incident Analysis – The investigation team shall review the faces, which have been
established and identify contributing factors that contributed to the incident. This is done
so corrective actions can be taken by the company to prevent a similar occurrence in the
future
8. Corrective and Preventative Actions – Having reviewed all information,

recommendations will be reported to ensure corrective and preventative action is taken in
the future to avoid a similar occurrence. All corrective actions are to be detailed within the
Hazard Register
9. Reporting – The investigation team shall ensure all aspects of the investigation are
formally documented on the Incident Investigation Report Form with all actions being
entered into the Hazard Register. The completed investigation report, associated
documentation, photos, drawings, statements etc. is to be forwarded to management for
sign off
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SMP016 - WORKING ALONE
Purpose
In the course of work carried out by CRAMER & NEILL at times workers are required to work on
their own or outside a 25km radius of the Geraldton CBD. Workers are deemed to be “alone”
when they cannot be seen or heard by another person, and/or will not expect a visit from
another person for some time.
To this end we wish to ensure that workers working alone or in an isolated location understand
the importance of implementing, and sticking to, procedures.
Management is responsible to issue tasks for workers and determines levels of communication
required to work alone or in isolation on a job to job basis.
Workers are responsible for taking all reasonable or practicable steps to ensure their own safety
when working alone or in isolation and to follow direction and instruction given to them.
Procedure
CRAMER & NEILL provides all workers with a mobile phone to ensure contact can be made at
all times in the event of an emergency.
In the event that a worker is sent on a callout or to a remote location contact is to be made with
their immediate supervisor to establish time frames for arrival and departure. Procedure CN-
13.6 Remote travel procedure is to be followed at all times.
Throughout the working day the worker is to make contact with their supervisor for any changes
to the route they will be taking to and from the destination.
If the worker fails to arrive by the estimated arrival time the supervisor will then send assistance
if the worker cannot be reached by mobile phone.
In the event the worker cannot contact his immediate supervisor.

Other:
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SMP017 - COMPANY VEHICLES
Purpose
This procedure sets out the responsibilities of all workers and other people who will drive or
operate CRAMER & NEILL vehicles in their course of work. Refer CN-PM09 for details on
Company Vehicle Policy.
Operators are also responsible for the weekly vehicle inspections. Regular maintenance,
servicing and repair of breakdowns, insurances and registrations of the vehicle are the
responsibility of CRAMER & NEILL.
Vehicle operators must carry the appropriate current licence for the type of vehicle they are
operating. Vehicle operators must advise the company immediately of any variations, or any
additional conditions placed on their licence.
All statutory and workplace road rules shall be adhered to at all times. Vehicle operator's found
to be in breach of these rules including speeding and parking fines shall be responsible for any
fines or penalties incurred through breach of the rules and may lose their right to operate the
vehicle.
Any faults with the vehicle or involvement in any accident or incident must be reported to
CRAMER & NEILL immediately.
Vehicles are to be used for work purposes only and operators are not permitted to use vehicles
after hours or for private use without management approval.
No person shall operate the vehicle whilst under the influence of any illegal drugs or over the
statutory limit for alcohol consumption. Company disciplinary procedures including dismissal
shall apply for breach of this requirement.
CRAMER & NEILL will not be held responsible for any insurance claims made if the above
requirements are not followed.
Procedure
• A visual inspection is to be undertaken every day prior to use
• Monthly vehicle inspections are to be documented and recorded with actions raised to
repair any defects and notification made to management for any major repairs needed
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SMP018 - SUBCONTRACTOR MANAGEMENT
Purpose
This procedure is written to demonstrate CRAMER & NEILL’s commitment to ensuring work
responsibility of each subcontractor to ensure the work undertaken by them and their worker’s is
conducted in a safe manner.
The subcontractor and their workers shall undertake work at all times in a manner that ensures
their own and other’s safety and abide by any additional safety information provided as
necessary.
Procedure
All sub-contractors must complete the sub-contractor registration form and provide the following:
• Company details – contact person, ABN number, phone numbers etc.
• Public Liability – copy of policy (minimum cover of $10m)
• Workers Compensation Insurance – copy of policy
• Trade Licences and/or special permits – copy of licences
• Undertake risk assessments – Job Safety Analysis (JSA’s) and Safe Work Method
Statements (SWMS)
• Tools, equipment and PPE provided by the sub-contractor are to be of a recognised
safety standard
•
All sub-contractors must also read and sign-off the company safety induction.
Should an accident occur while on site it must be reported to CRAMER & NEILL management
immediately.
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SMP019 - WHS DISCIPLINARY PROCEDURE
Purpose
The purpose of this procedure is to define the process to be followed in dealing with personnel
who repeatedly infringe on WHS policy requirements. Refer to CN-PM10 Company Infirngement
Policy for specific details.
This procedure should be applied with due regard to any employment or industrial agreements
or awards which may apply to the project site CRAMER & NEILL works within. In the case of a
conflict between this procedure and any such agreement or award then the agreement or award
must be applied.
Disciplinary steps
1. First Infringement – formal verbal warning to the worker that shall comprise of:
• Advise the worker of the behaviour that is deemed to be unsatisfactory
• Advise the worker of what action is required to correct the problem
• Advise the worker of the consequences of continuing the unsatisfactory behaviour
• NOTE: This warning must be given in the presence of another colleague.
2. Second Infringement – formal written warning handed to the worker that shall comprise
of:
• Items on the above warning but in addition the worker shall be advised that further
unsatisfactory behaviour shall result in the worker’s dismissal
3. Third Infringement – dismissal (the worker will be dismissed)

• A worker who has received these warnings and who continues to engage in
unsatisfactory behaviour shall be dismissed and this shall be confirmed in writing
Records of all warnings are to be documented by management in a work diary.
Causes for instant dismissal/removal from the workplace
The following will be causes for instant dismissal/removal from site:

• Breaches of tagging procedures
• Any tampering with safety equipment or devices
• Any act of misconduct (theft, vandalism, fighting, verbal abuse, harassment and
intimidation etc.)
• The consumption and/or use of either drugs or alcohol onsite or within the workplace
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SMP020 - AUDIT AND REVIEW
Purpose
The purpose of this procedure is to demonstrate CRAMER & NEILL use a combination of
measures to audit and review safety performance and strategies.
• Regular audits that are carried out within the organisation include:
• PPE
• Vehicle
• Fire Equipment
• First Aid Kits
• WHS Documentation (JSA/SWMS)
• Fixed Plant & Machinery
• Mobile Plant & Equipment
Procedure
An annual review of the Safety Management Plan inclusive of policies and procedures takes
place by Management and is signed off in the record of revision.
• Notification of any changes occur verbally during pre-start, toolbox or safety meetings, in
certain circumstances written notification is delivered via a Safety Alert or similar.
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Safe work procedures
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SWP001 - PERSONAL PROTECTIVE EQUIPMENT (PPE)
Purpose
The purpose of this procedure is to outline the selection and use of approved Personal
Protection Equipment in accordance with current Occupational Health and Safety Legislation,
CRAMER & NEILL will provide workers with personal protective clothing and equipment that is
necessary to protect them from injury.
The required protective clothing and equipment will be provided to workers on commencement
of employment.
CRAMER & NEILL does not generally operate under a Long and Long policy, however they
reserve the right to implement and enforce changes in uniform requirements as directed by
principle contractors and any future contract conditions.
• All workers have a responsibility to use and maintain personal protective equipment
provided by the company.
• Personal protective equipment is not to be used as a substitute for safe working
practices.
• Personal protective clothing and equipment is required to be worn for each job. Workers
are also required to observe all mandatory signs displayed in work areas that indicate
what PPE is required and where protective equipment must be worn. If a site requires
additional PPE not currently supplied workers should contact their manager and arrange
for the additional equipment to be provided before they commence work at the site.
• Protective equipment will be replaced on an as needs basis
Selection and use
• CRAMER & NEILL will ensure all items of PPE are manufactured, used and maintained
in accordance with the relevant Australian Standard
• All issues of PPE to each individual will be recorded on the individual PPE Issue form
• Each worker will be instructed and or trained in the correct use of each PPE item prior to
use
• Each worker is required to adequately store and maintain their own personal protective
equipment
• Factors to be considered for appropriate clothing to screen out or reduce the effects of
UVR is critical. Selection of light-weight close weave cotton clothing is the preferred
requirement. This type of material allows evaporation of sweat, air - flow producing a
cooling effect, and less UVR exposure to the skin.
• Broad brim hats (8cm wide), will provide adequate head and face protection
• SPF30+ sunscreen will be provided and is to be applied 20 minutes prior to work activity
being commenced then reapplied every 3 hours.
•
• Eye protection from UVR is a requirement, especially in highly reflective working
environments. Sunglasses that comply with AS 1067.1 are to be selected in consultation
with workers
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Procedure
Eye Protection
• Wear only approved non-conductive framed (non-metallic) medium impact eye
protection when working on or near live apparatus (as per AS/NZS 1337)
• Wear goggles at workplaces where dust particles or chemicals may cause injury
• Wear approved eye protection (as per AS/NZS 1337)
Face Protection
Wear an approved face shield in addition to glasses when undertaking the following tasks:
• Grinding
• Welding
• Cutting
• Using a machine that produces flying particles
Hearing Protection
• Use ear plugs as a minimum
• For exposure to louder noises wear ear muffs at all times
• As a guide, if you cannot hold a conversation while standing one metre apart then you
should be wearing ear protection
Respiratory Protection
• Wear a dust masks that is suitable for the hazard present
• Ensure a P2 or P3 mask is used for all sites containing asbestos
• Ensure respiratory protection complies with AS/NZS 1715 and AS/NZS 1716
Foot Protection
• Wear enclosed steel capped safety boots at all times on construction sites, and all work
sites.
• Steel capped “Dunlop Volley” shoes may be worn when working on metal or slippery
roofs.
• Enclosed footwear is mandatory in all Stores and Workshop areas of Cramer and Neill.
Hand Protection
• Insulated gloves are to be worn to protect hands as per ASS/NZS 2161.10.1:2005 when
working on energised equipment
• Gloves are to be worn when there is a risk of exposure to hazards such as sharp
objects, abrasive surfaces, temperature extremes or chemical contact
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SWP002 - HAZARDOUS SUBSTANCES
Purpose
The purpose of this procedure is to ensure all work involving the use, handling storage,
transport and disposal of hazardous substances and dangerous goods will be in accordance
with the Occupational Health and Safety Act 1995 and Regulations 2008, the Hazardous
Substances Code of Practice 2003 and the Dangerous Goods Safety Management Act and
Regulations 2001.
Prior to hazardous substances being used on a project CRAMER & NEILL will submit a Safety
Data Sheet (SDS) to INSERT CLIENTS NAME HERE for approval. No substances will be
brought on site without approval of the current SDS by CRAMER & NEILL Management or
INSERT CLIENTS NAME HERE.
• Know where to find, how to read, understand and follow the Safety Data Sheet (SDS) for
that chemical
fire etc.
Bio hazards
• Smoking
• Drinking
• Eating
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Selection
Storage
• All hazardous substances will be stored in their original containers with the label intact at
all times
• Hazardous substances of any quantity will not be stored in crib rooms, container sheds
or offices
Use

• Where practicable the material with the lowest possible hazard capability that meets the
technical requirements for the job will be used
Procedure
Register
A register of all hazardous substances used by CRAMER & NEILL shall be kept by the
company. The register will identify the location where the material is used. A copy of the register
will be available to all workers. Copies of all MSDS are contained on a USB/Memeory Stick
issued to all field technicians.
Each chemical will have a Material Safety Data Sheet (MSDS) and will be made accessible to
all workers who may come into contact with the chemical.
Risk Assessment
• Conduct a job safety assessment before commencing work
• Risk assessment will be completed to evaluate the physical, chemical and toxicological
properties in light of the actual, proposed or likely use
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SWP003 - ASBESTOS
Purpose
The purpose of this procedure is to comply with asbestos prohibitions and prevent exposure to
Where a risk assessment reveals a likelihood of exposure to asbestos containing materials


• Cable Ducts
• Cable Lagging
Procedure
Preparation
Electricity must be disconnected from the switchboard or meter panel by a licensed electrician.
Once this is tested and confirmed the removal process can begin.
All wiring at the back of the switchboard or meter board should be disconnected or isolated by a
competent person. If this is not practical, the wiring should be suitably terminated and labelled to
indicate that it is live, and the wiring should be protected against mechanical damage or
otherwise rendered safe. The switchboard or meter panel and surrounding area should be
cleaned before removal work is started.
The minimum suitable respiratory protection is a P1 or P2 half-face respirator with a particulate

filter.
Removal
Layout a 200µm thick plastic sheet to catch any debris that may fall.
Remove the mounting screws from the board without damaging the board. Vacuum the front
surface of the board using an asbestos vacuum cleaner. Tilt the board forward and disconnect
the cabling from the board. Wrap the board in a double layer of heavy duty 200µm thick
sheeting.
Decontamination
Vacuum the area where the board was located and the surrounding area. Wipe with a wet rag to
remove minor amounts of debris that may be attached to the wall of cabling. Dispose of this rag
as asbestos waste. Vacuum the sheet of plastic laid out to catch any debris and dispose of it as
asbestos waste.
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Waste Disposal
Waste disposal should take into account:
• Waste containment
• Location of the waste storage on site
• Transport of wastes to and from site
• Location of waste disposal site
Waste should be collected in heavy duty 200µm (minimum thickness) polythene bags that are
no more than 1200mm long and 900 mm wide.
The bags should be labelled with an appropriate warning, clearly stating they contain asbestos.
Further information on the disposal of asbestos waste may be obtained from the local council or
relevant environmental protection authority.
Risk assessment
A job risk assessment will be undertaken to identify, analyse, evaluate, control and monitor the
sources of asbestos within buildings and work sites.

adequately sealed.
• HIGH: Friable (un-bonded) ACM that has deteriorated significantly the material is readily
accessible and prone to further disturbance, or unsealed friable asbestos material
located in air-conditioning systems.
Controls
The control measure must be aimed at eliminating risk arising from ACM and prevent exposure
to airborne asbestos fibres.
Personal protective equipment (PPE)
All persons working in the vicinity of asbestos should wear respiratory protective equipment
(RPE) conform to the requirements of AS/NZS1716-2003 Respiratory Protective devices.
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The level of respiratory protection required will be a P2 or P3 air respirator.
Disposable coveralls are preferred and should never be reused, and must be disposed of as
asbestos waste.
Laundering of asbestos contaminated protective clothing is not recommended, because

decontamination cannot be guaranteed.
Appropriate safety footwear should be provided, steel cap boots should not have laces, as laces
and eyelets are easily contaminated, and remain inside the asbestos work area for the duration
of the work. When not in use footwear should be stored upside down to minimise the asbestos-
contamination inside the footwear.
Class
“A Class” – a licenced asbestos removal company that holds a licence to be used for any
friable asbestos of 10sqm or more.
“B Class” – non-licensed worker able to remove amounts under 10sqm
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Security, signs and barriers
Potential entry points to the asbestos work area should be signposted or labelled in accordance
with AS1319-1994. These signs should be weatherproof, constructed of light-weight material
and adequately secured.
Removal of Asbestos Switchboards or Meter Boards
Historically, ACM were used in and around switchboards and meter boards to provide electrical
insulation and prevent fire spreading from the boards.
ACM were used in the front panels and also in materials that covered the inside and back of the
switchboard boxes. Small electrical load centres (with a main switch plus a few fuses) have also
been known to have ACM backings.
Disposal & Landfill Sites for Disposal in the Perth Metropolitan Area
City of Greater Geraldton, Meru Landfill Site, Goulds Road, NARNGULU
Any Trades person can remove up to 10m2 of Non-Friable Asbestos containing material without
an Asbestos license, but they must do so in accordance with the Regulations and Codes of
Practice.
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SWP004 - WORKING AT HEIGHTS
Purpose
The purpose of this procedure is to identify that there is an inherent risk associated with the
work of the refrigeration and electrical industry.
CRAMER & NEILL are committed to ensuring that all work that is undertaken at heights will be
done in a manner that ensures the stipulations of the Legislation, in conjunction with the
principles of risk assessment are adhered to.
Regulation 3.55 states that if a person is at risk of falling 2 metres or more from an edge from
c) a scaffold, fixed stair, landing or suspended slab at the workplace or
d) formwork or false work at a workplace
Edge protection must be provided.
Also, if there is a risk of a 3 metre fall in situations other than a) and b) above then edge
protection and/ or a fall injury prevention system must be in place and utilised.
• Tools required for the task – Reduce the need to constantly go up and down the ladder
• Identification of other hazards that have the potential to change or influence a common
task
•

• work on roofs
• Working on elevated work platforms, by suitably qualified personnel only.
Restraints
A restraint line is to be used where a free or strained fall is possible. It must be used to limit
horizontal movement on slopes not exceeding:
• 15n degrees, where a restraint belt is worn; and
• 30 degrees, where a work positioning harness or fall arrest harness is worn
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Harness and lanyards
• A fall arrest harness and lanyard or inertia reel block assembly, fitted with a shock
absorber shall be used where there is a risk of free fall of more than 3 metres
• Each harness shall be individually numbers and maintained in accordance with
AS1891.4 (Clause 9.4)
• Fall protection equipment must be destroyed following a fall or where inspection has
shown evidence of excessive wear or mechanical malfunction
• It is Cramer and Neill Policy that fall arrest equipment is not used, if situation requires fall
arrest as distinct from restraint then alternative engineering or other solution must be put
in place.
Anchor points
• Where free fall – fall arrest is identified as the only practical control, anchor points must,
where practicable, be above head of the person and must ensure that in the event of a
fall the person will not swing. The anchor point must be capable of withstanding a force
of at least 15kN
Scaffolds and platforms
All scaffolds must comply with AS/NZS1576 parts 1 to 6. Any scaffolding above two (2) metres
must have edge protection and a guardrail system
The minimum requirements of erecting, dismantling and maintaining scaffolding:

• Only persons who are trained and certified are permitted to erect and dismantle
scaffolding more than four metres in height.
• Tie off all scaffolding that is four metres or taller the structure being worked on
• The maximum safe working load for a scaffold is 450kg
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Elevated work platform (knuckle boom)
Wear an appropriate anchor harness and lanyard. The lanyard should be a fixed short length
which will prevent egress from the bucket.
• Only authorised trained and certified personnel may operate elevated work platforms
(EWP/Cheery Picker)
• Wheels must be chocked
• The EWP must be stabilised on firm ground
• EWP’s are not to be used for lifting
• Maintain a distance of 5mtr from overhead power lines
• All occupants must be attached to a full body harness attached to appropriate anchor
point
• Compliance certificate to be in EWP at all times
Portable ladders
All stairs, fixed ladders, walkways, handrails shall be constructed and in accordance with
AS1657, AS/NZS1892.1 Portable Ladders and Legislative requirements:
• Use only ladders provided by the company
• Complete a risk assessment for heights above three (3) metres
• Ensure all locking devices on the ladder are secure
• Ensure the ladder is in the fully open position
• When positioning the ladder use the 4:1 rule (if the distance between the ladder and the
supporting structure is 1 metre, the ladder should be supported approx. 4 metres above
the ground)
• If the ladder is being used for egress or access ensure it extends a min. 900mm above
step-off point to the platform
• Complete a visual inspection of the ladder to ensure it is in good serviceable condition
• Use a tool belt to carry your tool whilst climbing up or down a ladder
Procedure
1. Conduct a job safety assessment before commencing work

2. Any person working on a building, roof or other structure that is above 3 metres must
wear fall protection appropriate for the task
3. No working alone, ensure there is an observer available to assist in the event
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SWP005 - MANUAL HANDLING
Purpose
This procedure describes the necessary standards to ensure all workers are aware of the
required actions for manual handling.
CRAMER & NEILL requires all workers are inducted and aware of the requirements of this
procedure.
In accordance with Workplace Health and Safety expectations CRAMER & NEILL will ensure
the risks associated with manual handling are reduced so far as is practicable and that all
workers are trained to assess the risks of manually handling loads before attempting to lift via
construction white cards and company induction.
CRAMER & NEILL recognises that the industry they operate in requires manually intensive work
and that the risk of a manual handling injury is one of its greatest risks.
• Under the principle of duty of care each worker needs to commit to ensuring they assess
each task being mindful of:
Any risk control measure implemented will be re-assessed to ensure implementation has been
successful.
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It is the policy of this company to ensure the above principles are applied to prevent the injury of
its workers and reduce manual handling. The Manual Handling Code of Practise provides
greater insight into manual handling for all those who require extra training or assistance.
Lifting Equipment
All lifting equipment is to be inspected in accordance with the schedule below. This is in addition
to daily routine checks prior to operation.
Mechanical lifting equipment shall be made available for identified tasks as required. They
include but are not limited to:
• Trolleys – 3 monthly
• Hydraulic Lifts – 3 monthly
• Forklifts - Weekly
• Cranes - Weekly
• Vehicle Mounted Hiab - Weekly
Procedure
•
• Wherever possible mechanical lifting devices should be used for all material over 20kg
• Where appropriate pallets, boxes, crates, containers, smaller cable drums etc. should be
used to minimise the potential exposure to workers
• Be certain each load is within your lifting capacity and will not obstruct your line of vision
• Check that your route and lay down area are free of hazards and are adequately lit
• Obtain a good footing and maintain a straight back posture
• Bend at the knees
• Grip the object firmly, using the palms of your hands and the roots of your fingers
• Lift gradually by straightening the legs
• Wear gloves when handling hot materials or objects with sharp or ragged edges
• When an object requires two or more workers to handle, one worker should give the
signals for lifting and lowering the object in unison
• If you can’t move it safely, get mechanical assistance
Incorrect methods used in handling materials cause the greatest number of work injuries. When
lifting objects manually, adopt the following procedure:
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SWP006 – CONFINED SPACE
Purpose
The purpose of this procedure is to detail the procedure for entry into a confined space and to
detail known hazards associated with entry into certain defined confined spaces situations.

• has restricted means of entry and exit
And which either;

contaminant
• is of a nature or is likely to be of a nature that could contribute to a person in the space
being overwhelmed by an unsafe atmosphere or a contaminant
(Contaminant means any substance, the presence of which may be harmful to safety or health).
recognise that it is a practice that has a risk attached to it. In particular awareness of heat and
lack of air movement is to be considered in job hazard assessment.
(Space where tiles are removed and knowledge of buildings roof space access and the quickest
route to it in an emergency)
Risk assessment must include an awareness and understanding of the known risks associated
with confined space work in this industry.
On some construction sites an entry permit is the final step in obtaining authority to enter a
confined space. This authorisation comes from the employer and is provided once the risk
assessment is completed.
• Entry into a confined space is not permitted without an entry permit. The permit is a
written form of notification, which indicates that the following items have been
considered:
• the work to be done and its location
• possible hazards involved
• testing the atmosphere
• continual monitoring of the atmosphere and ventilation
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• conditions of working area such as heat, noise or any likely change in conditions
• safety clothing and equipment needed to perform the work safely
• total number of personnel required
• safety and emergency precautions
Procedure
1. Conduct a job safety assessment before commencing work
2. The following types of hazards must be considered before entering a confined space:
• Oxygen deficiency
• Oxygen excess
• Contaminants
• Moving equipment
• Flooding
• Electric Shock
• Explosion and fire
• Suffocation by solids
3. Ventilation - atmosphere within the confined space to be accurately identified and

appropriate protective measures implemented.
4. Entry to Confined Space - entry must be sign posted and barricaded off to prevent entry
by unauthorised personnel. Two types of conditions of entry to be used:
• Free entry – conditions are favourable to enter and work in a confined
space with the need for personal breathing equipment
• Restricted entry – entry permission is given only to persons wearing
approved supplied air or self-contained breathing equipment
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SWP007 - TESTING, TAGGING AND ISOLATION
This Safety Management procedure has been written to ensure safe, robust and consistent
isolation and tagging procedures within CRAMER & NEILL.
The requirements of this procedure are applicable to all sites where work is performed on behalf
by CRAMER & NEILL.
Purpose
The purpose of this procedure is to ensure:
• All work undertaken is isolated from the energy source to make it safe, and
• Tagged to indicate the hazards, personnel responsible for the tag, and unintended
re-energising of the system
Isolation and Tagging are both required for:
• For routine operational work

• To assist management in the implementation of safe isolation practices for the
prevention of injury and accidental damage to plant, equipment, and/or electrical
installation
• Demonstrate that interference to isolated devices or danger tags constitutes a very
serious offence that will lead to disciplinary action
Procedure
Isolation and tagging procedures cover basic safety principles and isolation requirements to
protect personnel and equipment. It is a requirement that, before any repairs or alterations are
commenced, the electrical circuits or equipment to be worked on be entirely disconnected from
the electricity supply, unless other adequate precautions are taken to prevent electric shock.
Electrical isolation can only be undertaken by persons qualified to prove the isolation
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Before starting work:
1. Test Circuit
2. Isolate circuits
3. Fit appropriate tags
4. Test that the electricity supply is isolated
Always check that the test equipment is operating correctly by:

• Checking the test instrument
• Testing that the electricity supply is isolated
• Rechecking the test instrument
Danger tags
A danger tag on an item of equipment is a warning to all persons that the equipment is being
worked on and must not be operated, as lives may be placed in danger.
• A circuit must not be energized while a danger tag is attached. Danger tags are for the
safety of personnel and must be:
• Fitted and removed only by the person who signed the tag
• Placed at common isolation points
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• Removed upon completion of the work, or, if the work will continue at the end of the shift,
removed and replaced with a new tag
Note: All persons involved in the work being carried out must fit their own danger tag.
Out of service tags
This tag is a notice to all persons to identify appliances or equipment that are out of service for
repairs and alterations. While an Out of Service tag is fitted, the appliance or equipment must
not be operated.
Out of Service tags are for the isolation and protection of equipment and must be:
• Fitted and removed only by authorized persons, and
• Placed at common isolation points of the equipment that are unsafe and/or not to be
operated
Before Starting Work -

• Plan and discuss the job i.e. Job Risk Assessment
• Think about what is to be done, e.g. Isolation requirements
• Confirm permission to isolate (use a permit system if relevant)
• Isolate the electrical equipment or circuit
• Fit a “Danger” tag
• Erect safety barriers when required
• Use the correct earthing equipment
• Cover and insulate adjacent live apparatus
• Test before starting work (check test instruments before and after use)
• Start work only when authorized to do so
If in doubt, ask the Supervisor.
When working –
• Use safety observers when required
• Never rely on your memory
• Avoid working on live equipment whenever possible
• Danger tags are only to be used on circuits being worked on and must be replaced with
an out of service tag between shifts
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• Remove active conductor (and neutral on RCD’s) from breaker and terminate in
connector for all circuits that are to remain isolated for more than one shift
• Connect the earth and neutral conductors first
• Check the isolation points before resuming work after a break
On Completion of Work -
• Check that tools are not left on or in the job
• Check that the work is complete and has been tested before the equipment is energized
• Notify all personnel involved that the equipment will be energized
• Relinquish your work permit (if relevant)
• Remove “Danger” tags
• Reconnect active/neutral
• Remove your own earthing equipment
• Energise supply and confirm correct operation of the system
• Remove and store all safety barriers
Use of multiple tags
Some tasks require “Danger” and “Out of Service” tags to be used together. When this occurs,
an “Out of Service” tag is placed on the switch or main control to indicate that the unit has been
taken out of service and no one is to attempt to operate it.
Then, each and every person who works on the job places their own “Danger” tag on top the
“Out of Service” tag. This indicates that if anyone touches the item they will be placing that
person working on the job in danger.
As each person finishes their task they remove their own “Danger” tag from the isolation point.
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SWP008 - NOISE PROTECTION
Purpose
This procedure is written to ensure work activity performed on behalf of CRAMER & NEILL is
done so in compliance with the National Code of Practice for Noise Management and Protection
of Hearing at Work [NOHSC:2009].
This procedure was developed to assist in managing noise and conserve hearing in the
workplace.
Noise-induced hearing loss can result from a single exposure to a loud noise or from prolonged
exposure to excessive noise in the workplace. Such loss is additional to that experienced
through normal ageing.
Noise-induced hearing loss is irreversible; it can cause difficulty in communication and tinnitus
(ringing in the ears).
Health monitoring
commences work, or before commencing work, if possible. This initial assessment is followed
by another test within the first 12 months to check for a threshold shift. Assessments are also
undertaken upon termination of employment.
Procedure
• Conduct a job safety assessment before commencing work. This assessment will be
used to determine the noise level in the work area, or exposure to a person over a time
period.
If the job safety assessment result is high then workers are to use the personal protective
equipment (ear plugs) provided to them to reduce the level of noise.
Hearing protection is only to be used for minimal noise, where equipment exceeds the 85dBa,
the following Hierarchy of Control is to be followed:
• Eliminating the source of the noise. Purchase new, quieter equipment to replace old
noisy equipment
• Substituting or modifying the hazard. Replace it with another process or quieter
equipment
• Isolating the noisy equipment. Physically remove it from the general work area
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SWP009 - HOT WORKS
Purpose
This procedure covers all work for the project that involves hot work. For general hot work on
site – welding, grinding and oxy cutting, on some sites a Hot Work Permit must be completed.
Responsibilities
• Permit requirements (if permit required):

• Accept and sign the Hot Work Permit and perform all work in accordance with all
conditions of the permit
• On termination of the work, sign the Hot Work Permit
• Observe precautions to promote safe working methods and avoid hazards arising from
the work
• Observe the work site for any signs of the development of fire for 15 minutes after the
hot work has been completed and the Hot Work Permit has been signed off
Procedure

• Before any hot work commences, the area is to be cleared of any combustible material
and a suitable fire extinguisher is to be within 10 metres of the hot work being carried out
• Equipment used for hot work must be checked before use. Oxygen / Methane /
Acetylene equipment will have flashback arrestors to both hand pieces and bottles.
Hoses, gauges and fittings must be in good condition and checked for tightness
• Electrical isolation i.e. disconnect batteries etc.
• Correct PPE to be worn
• Access to jobs i.e. cherry picker etc.
• Emergency exit route
• Control and containment of sparks
• Potential hazards from (or to) adjacent or nearby centres
• Earthing of electrical arc welding to avoid stray sparks
• Need for fire fighting equipment
• Need for flameproof sheeting beneath or adjacent to protect existing works
• Need for standby person
Standby Person
A standby person shall be in attendance when hot work is in progress, unless the hot work is to
be carried out in an area where there is minimal fire risk.
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SWP010 - Heat stress
Purpose
The purpose of this procedure is to define the requirements for the management of work in
extreme heat in order to protect all workers from heat stress whilst working in any areas with
high ambient temperatures or lack of air movement. Cramer and Neill provides Insulated Flasks
to all employees and the workshop has an ice machine and cold water dispenser.
Definitions
Heat Stress – the general term which describes a variety of symptoms produced when the
human body is exposed to a combination of heat and work, which interferes with the body’s
ability to dissipate the heat energy. Heat stress is a function of total heat load and includes the
level of activity and environmental conditions.
Heat Discomfort – this is not an illness. There is a feeling of flushed skin and increased
sweating.
Heat Rash – often referred to as “Prickly Heat”. This skin rash is caused by excess sweating or
the skin being wet with sweat. The rash usually disappears with acclimatisation or removal from
heat.
Heat Stroke – this is a serious, life threatening medical condition. The person has a
temperature in excess of 40 degrees Celsius, sweating often stops, the skin is hot, pulse is
rapid, and there may be dizziness, weakness, headache, nausea and visual disturbances. The
person may be aggressive, irrational and convulsing. Urgent medical attention must be sought.
Heat Exhaustion – heat exhaustion may take many days to develop and be characterised by a
progressive decline in work performance, lack of appetite, headache, cold clammy, pale skin,
rapid weak pulse, nausea and vomiting. The person may collapse.
Heat Cramp – there are painful muscle cramps of the limbs and / or abdomen, muscle
twitching, tingling or pins and needles in the hands and feet. The person may experience
tiredness and nausea. The symptoms may be due to a salt imbalance.
Acclimatisation – is the gradual adapting of the human body to cope with higher heat
exposure. Acclimatisation occurs over a period of approximately two weeks but may be lost
within one week of removal of the heat exposure. There can be a noticeable decrement in
acclimatisation over a weekend off work.
Identification
The major heat stress situation found is due to working outside in hot climate conditions. Other
situations exist
Heat related illness
Signs and symptoms of heat related illnesses are as follows:
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• heat stress – tiredness, irritability, cramps, cool clammy skin, profuse sweating
• heat stroke – headache, nausea / vomiting, dizziness, irritability, confusion, dry skin,
flushed, increased body temperature
Actions on identifying heat related illness shall be as follows:

• remove the affected person to a cool area as soon as possible
• seek medical or paramedic assistance
• attempt to cool the body, by means of water
• where possible give the affected person water to drink
Procedure

• Ensure each van is stocked with an Esky filled with ice and adequate drinking water for
number of workers (4-6 litres per worker) on days above 38 degrees Celsius
• Ensure there is rotation of workers working in direct heat
• Have adequate breaks preferably in the shade or air-conditioning of your vehicle
• All heavy work to be scheduled in the cooler part of the day
• Wear appropriate clothing (preferably long sleeved shirts), broad brim hats & sunscreen
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SWP011 - ELECTRICAL SAFETY
Purpose
This procedure has been developed by CRAMER & NEILL to ensure the safe and reliable
supply and use of electricity.
Definitions - Electrical and Communications Work
Electrical work includes all work done:

a) on the electrical installation
b) on electrical equipment
The term includes both electrical and electronic work.
Electrical Installation
The electrical installation is the electricity supply to a building, and includes the main
switchboard, distribution switchboards, sub-switchboards and all associated fixed wiring
including final sub-circuits, such as socket-outlets, isolation switches, lights, etc.
Electrical Equipment
Electrical equipment is an electricity conducting or consuming device\apparatus (including the
cord) that is connected to or capable of being connected to the electrical installation or
generates voltages above extra-low voltage – ELV is defined under AS3000:2007 as voltage
below 50VAC.
Competent Person
A competent person is a person with the necessary practical and theoretical skills (acquired
through training, qualification, experience or a combination of these) to correctly perform tasks
within the scope of electrical work approved by management in nominating the person to one of
the following categories:
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Categories of competent person and their approved scope of electrical work
EC Electrical contracting work - to electrical contractors.

Electrical installing work - to electricians. Electricians are licensed for up to 5 years
EW
and must carry their licence card with them and to produce it when required.
Restricted electrical work - to restricted electrical workers. Restricted electrical
licences (RELs) are issued to persons other than electricians to legally carry out a
"restricted" range of electrical tasks. The holder of a restricted electrical worker's
REL
licence is not permitted to carry out the installation or alterations to fix wiring or to
repair or replace items such as power points, lighting fittings etc.
Electrical training - to apprentices. An apprentice electrician will have a licence card

issued for the period of the apprenticeship. Training organisations and employers
should ask to see the licence card to demonstrate that the apprentice is appropriately
licensed to perform electrical work.
Electrical installation
Electrical installation in all buildings and workplaces, including the provision, maintenance,
repair, alterations and additions to the electrical installation, the safety of such installation, and
its compliance with the rules and codes of the relevant Electrical Regulating Authority and
relevant Australian Standards and codes of practice.
It is the responsibility of Management to ensure the competent persons they approve have
appropriate qualifications, licences and experience for the nominated tasks, undertake a risk
assessment prior to undertaking a task, and use appropriate work practices to effectively
control the assessed risk.
Electrical equipment
Management is responsible for the electrical aspects of all non-installation electrical equipment,
including the issue, maintenance, repairs and modifications, testing, tagging and registering of
such equipment, the safety of such equipment, and its compliance with the rules and codes of
relevant regulatory bodies and Australian Standards.
Where used, ‘power boards’ shall incorporate a residual current device (RCD) and, where
practical, be mounted with the outlets in the vertical plane and protected from mechanical,
electrical or water damage. Extension cords should only be used as a temporary solution and
are not to be installed as fixed wiring.
Only competent persons shall be used in undertaking electrical work on its non-installation
electrical equipment.
General
It is the responsibility of the competent person to refuse to undertake electrical work outside
their area of expertise without guidance from a suitable competent person.
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The competent person shall undertake work in such a manner to ensure that both they and
other persons are exposed to the least possible degree of danger.
It is the responsibility of the competent person to inform management of electrical hazards they
identify in the course of their work.
Procedure - work on electrical equipment
Conduct a job safety assessment before commencing work

All work on electrical equipment shall only be undertaken by competent persons
Work on electrical equipment shall be done in compliance with relevant Australian Standards
Where possible work on electrical equipment will be carried out with the power disconnected
and\or the system de-energised
Procedure - working live on an electrical installation

NOTE: Live work is only to be carried out for testing and commissioning ONLY. All other requests
for working live must be approved by Management.
It is to be expected that a competent person will need to consider undertaking work on or near
the energised electrical installation. Such work should only be considered when all means of
de-energising the installation are deemed inappropriate, and then only after the risk assessment
has been completed. The risk assessment also documents the practices to be used to
eliminate the risk of inadvertent contact with energised conductors.
If the risk of working on the energised electrical installation cannot be effectively controlled
(i.e. is assessed to be a significant risk) the work shall not be undertaken.
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When work on the energised installation is assessed as necessary and the risk controllable, the
following precautions shall be taken:
• only a competent licensed electrician shall undertake work on the energised electrical
installation
• all tools and other implements used shall have insulating handles
• insulating practice shall be used (footwear, clothing covering legs and arms, tools, test
probes, insulating mat for conducting surfaces and floor, insulated gloves, eye protection
etc.)
• prominent warning signs and barriers shall be used to segregate the work area
• the task should be undertaken, where practicable, using techniques that minimise the
risk of current path through the chest (e.g. work single handed)
• contact with any source of earthed metal shall be avoided
• residual current devices shall be used on any mains power tools used
• The responsibilities of a safety observer include:

• be knowledgeable of the task at hand
• be competent in observation, isolation, and resuscitation techniques
• continuously observe the task (not be distracted by other duties)
• give appropriate warnings
• provide emergency assistance
Procedure for working on LIVE Electrical Equipment

The safety risk to personnel engaged in working on live electrical equipment must be assessed
by a competent person of the appropriate category before commencing work. The assessed risk
will dictate the work procedures to be followed to minimise the risk from the hazard. Work will
not be undertaken where the risk cannot be adequately controlled.
Risk Assessment
Before work commences (and following any break in work), a Safety Risk Assessment of the
work and environment must be undertaken. Risk can be categorised as: Low, Moderate or
significant (see below for typical examples). The procedure for each risk is as follows:
1. LOW - normal safe working procedures are followed
2. MEDIUM - as well as normal safe working procedures a colleague (trained as a safety

observer) is required to be within immediate and observable distance (i.e. nearby) of the
work area
3. HIGH - well as normal safe working procedures, a “Working on Live Equipment Checklist”
label must be completed, suitably attached and visible on the equipment. In addition, a
dedicated safety observer must be stationed such that they are able to continuously,
safely and independently monitor the work
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Note: any work on LIVE electrical equipment with a risk assessment of MODERATE or
SIGNIFICANT is only to be undertaken under the direct observation of a competent person of
the appropriate category.
• Be familiar with the equipment ensuring the circuit diagram if available matches the
existing configuration. Identify the location of all components and wiring with exposed
voltages exceeding ELV
• Use RCD protection wherever possible. RCDs save lives! But cannot prevent electric
shock. Consider installing a portable RCD unit where equipment under test is normally
unprotected by RCDs. Caution: portable RCDs are not appropriate for equipment
supplied from an isolation transformer where no earth return is possible
• Ensure appropriately rated personal protection equipment is available and worn. Items
such as: insulated gloves and boots, eye protection, protective clothing should be
considered. Plan for unusual but possible events such as: exploding components,
discharge arcs, fumes from damaged insulation
• Ensure the immediate environment is clear and safe for both workers and others in the
vicinity, and has appropriate barriers and warning signs in place
• Ensure that the tools and test equipment required are in good working order and
appropriately rated/insulated for the task to be undertaken
• Where required, test equipment power shall be suitably isolated (galvanic and physical)
from the equipment-under-test’s supply power. Consider battery powered or using an
isolation transformer and ensure insulation on controls and probes is in serviceable
condition
• Minimize the possibility of accidental electric shocks passing across the chest, e.g.
working one handed, avoiding contact with the frame\cabinet, using probes that can be
attached and left in place
Responsibilities of a Safety Observer

The responsibilities of the Safety Observer include:
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• Have knowledge of the task at hand
• Be competent in: observing, isolating the power to the equipment, and resuscitation
techniques
• Continuously observe the task and not be distracted by other duties
• Give appropriate and timely warnings and\or safety concerns before and during the
work,
• Provide emergency assistance in the event of an accident
*Important Information for the electrical contractor/authorised electrician*
Regulation 52B of the Electricity (Licencing) Regulations 1991 requires an electrical contractor
who carries out any electrical work to complete a certificate of compliance. This does not apply
to in-house electrical installing work carried out under the authority of an in-house electrical
installing work licence.
An Electrical Safety Certificate is the certificate of compliance referred to in Regulation 52B of

the Electricity (Licencing) Regulations 1991.
Electrical Safety Certificates have a unique identification number.
Duty of the electrical contractor
An Electrical Contractor carrying out any electrical installing work must, within 28 days of
completing the work, provide a completed Electrical Safety Certificate in respect of the work to
the person for whom the work was carried out, in accordance with Regulation 52B(1) of the
Electricity (Licensing) Regulations 1991.
The Electrical Contractor who carried out the electrical installing work is required to complete
the Electrical Safety Certificate.
Electrical Contractors may authorise a worker electrician to complete and sign the Electrical
Safety Certificate on their behalf. The ‘authorised electrician’ must be authorised in writing by
the electrical contractor, in accordance with Regulation 52B(5).
The Contractor’s Copy of the completed Electrical Safety Certificate is to be retained by the
electrical contractor for a period of five years, in accordance with Regulation 52B(2).
Details of the Work completed

In the section “Details of Work completed”’ a general description of the work must be provided,
for example “Existing domestic installation rewired”, “Two additional power circuits added to
shop installation”, “Wiring of new second story to residence”, “New sub mains and shed wiring
installed at farm”.
Further details of the electrical installing work completed must also be provided in the boxes
“Lights”, “Socket Outlets”, “Cooking Appliances” etc., indicating the number or rating as
appropriate.
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Important
A person who knowingly provides false or misleading information on an Electrical Safety
Certificate commits an offence, pursuant to Regulation 52B(7).
Risk classifications
Four levels of risk are used:

• Negligible risk – equipment that need only be inspected regularly. Examples might be
refrigerators, air conditioners, rack mounted equipment, equipment fixed in place,
equipment rarely moved (and the cord is protected from damage)
• Low risk – equipment inspected yearly and undergoes inspection, testing and tagging at
5 yearly intervals. Examples in non-hostile environments might include: office
equipment, computers, fans, desk lamps, equipment where the cord is not subjected to
movement or hazards
• Medium risk – equipment inspected bi-monthly and undergoes inspection, testing and
tagging annually. Examples in non-hostile environments might include: workshop tools,
laboratory equipment, equipment on trolleys
• High risk – equipment that is inspected monthly and undergoes inspection, testing and
tagging 6 monthly. Examples might include: equipment in hostile or wet environments,
high use (frequently moved) equipment, equipment where the cord is subjected to
frequent movement or hazards
Note: Equipment is to be inspected and tested following any repairs that may have affected its
electrical safety.
Risk assessment
Competent persons will undertake all risk assessments. The assessment is based on relevant
factors including:
• operating and storage environment
• usage (particularly the movement of the equipment and flexing of the supply cord)
• equipment\characteristics (function, make and model)
• experience with the equipment
• age of the equipment
• electrical safety knowledge of typical users
• previous inspection and testing results
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Tagging of electrical equipment
All equipment used on a construction site undertakes inspection, testing and tagging every three
months in accordance with the current Occupational Health and Safety Legislation.
All electrical tools and equipment taken onto a construction site are to be tagged with colour
coded tags as follows:
BLACK Yearly – static workplaces

RED December - February
GREEN March - May
BLUE June - August
YELLOW September - November
The following information is to be recorded on the tag:

• equipment ID number (both visual and machine readable)
• generic equipment description (e.g., power board, desk lamp, drill, instrument, etc.)
• last risk classification (by colour coding and retest frequency)
• last test date
• competent person (name and ID number)
• next test date
• provide for dated inspection marks (e.g. similar to fire extinguisher tags)
No working live policy
Inadvertent contact of conductive components with live conductors can cause electrical shock
and arcing and could result in serious injury or death.
CRAMER & NEILL objective is to eliminate the probability of any such occurrence. CRAMER &
NEILL has a no working live policy.
It is a requirement of the employer that all electrical work is carried out using a safe system of
work. The safe system of work must include:
• Follow Isolation Procedures - The circuits and apparatus of that part of the installation
being worked on must not be energised
• Isolate where Practical and Shield Exposed Conductors - Measures to eliminate or
control the risk of the person carrying out the work inadvertently contacting any part of
the installation that remains energised. Any exposed conductor in the work area should
be confirmed by the worker as isolated and/or securely shielded from possible contact
• Test every time before you touch - Checks to ensure that the circuits and apparatus of
the part of the installation that is being worked on are not energised before work
commences and remain that way until the work is completed
There are exceptions (NOTE – 1st, 2nd and 3rd year electrical apprentices shall NOT work live
at any time. 4th year apprentices shall have DIRECT supervision to work live):
1. Electrical testing and fault finding as detailed in the Code of Practice for safe low voltage
work practices by electricians for electrical testing
2. Electrical work on an electrical article or installation if it is necessary to do so in the
interests of safety and the risk of harm would be greater if the circuits and apparatus
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were de-energised before work commenced. In these circumstances the electrical
worker must ensure that they have the written authorisation of the senior manager and
the person in control of the premises and must fulfil the stringent requirements detailed
in the Code of Practice for safe low voltage work practices by electricians
3. Electrical work carried out under a plan required to be lodged under the Electricity
Supply Network and Safety Legislation
4. Where live electrical work is carried out for network operator connection schemes, such
as service or contractor connect, the authorised contractor/worker shall comply with the
additional requirements of these schemes
All workers are authorised and expected to stop work and notify the Director if a task carries an
unacceptable level of risk. Never assume an exposed conductor is dead - test every time before
you touch. All workers must adhere to this policy to ensure their safety in the workplace. Any
breach in adhering to this policy may result in dismissal.
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SWP012 - ELEVATED WORK PLATFORM AND LIFTING
EQUIPMENT
Purpose
The purpose of this procedure is to demonstrate CRAMER & NEILL has a written process to
follow when using lifting equipment that ensures the safety of the worker while undertaking
lifting activities on site.
Assessment
All lifting slings and accessories will be marked with the manufacturer’s identification, Safe Work
Load and the grade of the steel or alloy. CRAMER & NEILL will provide each item with a
marked identification number and a current test certificate for each will be held on site and made
available on request.
Selection & use
• Prior to use, all lifting gear will be inspected by a competent person to check
for defects
• Lifting gear that does not have a current test certificate will not be brought on site under
any circumstances
Definitions
Vehicle Loading Cranes (VLC) - A crane mounted on a vehicle for the principle purpose of
loading and unloading items on or off that same vehicle.
Working Radius - Where the boom of the VLC, or the load, may slew for that particular task.
Crane Radius - Where the boom of the VLC, or the load, may be extended.
Lifting Equipment - All forms of Lifting Appliance and Lifting Gear.
Lifting Appliance - Machine or component that can rise, lower or suspend a load. Lifting
Appliances include cranes, elevators/lifts for personnel and materials, fork lift trucks, stacker
trucks, mobile working platforms, pulleys blocks, runway beams with trolleys, davits and
conveyors.
Lifting Gear - Components such as shackles, slings, hooks, chains, spreader beams, lifting
cradles for Oxy kits, oil drums etc., used to connect Lifting Appliances to one another or to
connect Lifting Appliances to loads.
Lifting Point - Components or features of loads designed for the attachment or bearing of lifting
equipment, such as trunnions, lifting lugs, eyes and reinforcement pads.
Purpose Made Lifting Equipment - Lifting Equipment not available as standard requires to be
designed by a suitably qualified person and manufactured for the specific task or duty.
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Safe Working Load (SWL) - The maximum load, determined by an approved engineer, that an
item of Lifting Equipment may raise, lower or suspend under particular service conditions.
Proof Load - Test load applied to Lifting Equipment after manufacture, or following any repair,
replacement or modification of any load bearing part. It is a specified load that must be
withstood without the equipment showing permanent deformation beyond a specified amount or
other defect.
Working Load Limit (WLL) - The maximum load that the Lifting Equipment is designed to
raise, lower or suspend under ideal conditions (the Safe Working Load will usually be the same
as the Working Load Limit but may be less).
Engineered Lift - An engineered lift is one designed by engineers and includes the lifting of any
item with pad eyes attached. Lifts which fall within this category include piping over 15 tonnes,
vertical vessels over 15 tonnes, horizontal mechanical equipment over 20 tonnes, all lifts over
75% of the crane’s capacity chart and lifts of a critical nature.
Inspection and maintenance
All lifting equipment shall be inspected 3 monthly. A register of all lifting equipment is to be
maintained. All slings, chains, hooks and shackles will be stamped with approved limitation.
Classified Plant
The current certificate of inspection must be with the vehicle at all times (12 months inspection).
The log book must be with classified plant, crane or EWP at all times.
Training and Competency

Lifting equipment shall be used only by operators trained in the use of the specific equipment
and only for the purposes for which it was designed. A Scissor Lift does not require formal
certification or qualification, however operators must be instructed by an experienced person in
safe operation. Operators must NEVER leave the confines of the lift platform when elevated at
any point above its rest position.
Elevated Work Platform Operation

• Only authorised, trained and certified personnel may operate elevated work platforms
(EWP/cherry picker)
• Wheels must be chocked
• The EWP must be stabilised on firm ground. If operating on soft or yielding ground,
increase the load bearing area by placing a stabiliser plate between the base of each
stabiliser leg and the ground
• EWP’s are not to be used for lifting
• You must know the weight of the load you intend to lift. Keep the load within the
operating range of the EWP as specified on the rated capacity plate
• Always set the EWP in its rest / stowed configuration once operations are complete
• Always maintain a minimum distance of 5m from any live HV overhead power lines
(33kV upwards)
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• Before using the EWP, always assess the current ambient conditions (wind,
temperature, risk of lightning and ground conditions etc.) in order to work in safety
• Full fall restraint shall be worn at all times
• Compliance Certificate to be in EWP at all times
Procedure
All work involving lifting and the use of lifting equipment will be in accordance with the
Occupational Health and Safety Act 1995 and Regulations 2008 and the relevant Codes of
Practice and Australian Standards.
Safe Work Method Statements will also be completed prior to the work being undertaken for any
work performed above 3 meters. A Job Safety Analysis will be completed for all other working
from heights.
CRAMER & NEILL will ensure that all lifting gear (chains, slings, wire rope, shackles, hooks) to
be brought on site have a current certificate of test.
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SWP013 - FIXED PLANT
Purpose
The purpose of this procedure is to ensure all associated risks with fixed plant and equipment
within CRAMER & NEILL are identified and managed.
This procedure applies to all fixed plant and equipment used within CRAMER & NEILL
worksites.
Procedure
Fixed Plant and equipment within CRAMER & NEILL include the following:
• Ladders
• Saws
• Hand Tools
• Drills
• Grinders
• Cutters
• Hand tools
All of the above mentioned tools are to be added to the asset register and in the event they are
damaged or non-serviceable they are to be tagged “Out of Service”.
Notification is to be made to your direct supervisor so they item can be sent away for repair or
made redundant.
Safe Operating Procedures have been developed for all Fixed Plant. (see attached SOP’s)
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SWP014 - TRAFFIC MANAGEMENT
Purpose
This procedure is written to ensure traffic control measures are adopted by CRAMER & NEILL
workers in the event the work activity undertaken affects road traffic and to outline the minimum
requirement for the safe movement of vehicle and pedestrian traffic near an CRAMER & NEILL
worksite.
Existing & Proposed Speed Zones
A temporary speed limit of 40 km/h is necessary when workers and plant are less than 1.2
metres clear of moving traffic.
Cyclists and Pedestrians
Temporary crossing points will be constructed for pedestrians, cyclists and those using public
transport facilities.
People with Disabilities and Other Vulnerable Road Users
All temporary paths will be of suitable design and construction to meet the requirements of AS
1428 – Design for access and mobility.
Training and Authorisations
Only a person who has successfully completed the appropriate Main Roads Western Australia
Traffic Management training course can administer the control of traffic, placement of signs and
the erection of temporary safety barriers.
Reaccreditation of the appropriate MRWA training course is required every three (3 years).
Procedure
• Conduct a Job Risk Assessment (JSA) and assess the need for temporary safety
barriers
• All traffic control devices must be erected prior to the commencement of work activity
• High-Visibility vest must be worn by all workers near the roadside
• Signs, bollards, lights, witches hats must be erected by a competent person
• Pedestrians and vehicles must be prevented from entering trenches or excavations
• Minimal amounts of roadways and footpaths are to be closed off with a competent
person available to escort members of the public safely across the street
• Adequate lighting for the work area to be provided if working at night or when there is
low visibility
• Signs furthest from the worksite must be erected first
• Parked vehicles in advance of workers and signs must be removed in reverse order
• Yellow rotating warning light must be fitted and used on all vehicles working on roads
and footpaths
•
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SWP015 - MOBILE PLANT
Purpose
This procedure is to ensure all use of plant will be in accordance with the Occupational Health
and Safety Act 1995 and Regulations 2008 and the relevant Codes of Practice including COP
for Plant 2005.
Equipment including static (stationery) and mobile plant can be hazardous to workplace safety.
In order to comply with Occupational Health and Safety Legislation CRAMER & NEILL will carry
out regular inspection and maintenance of plant and equipment.
The inspection and maintenance history of each item will be documented and provided prior to
commencement on site. Where a relevant Australian Standard is appropriate, e.g. AS-2550 for
cranes, the inspection, use and maintenance of the plant will comply as a minimum with the
Standard.
Where no Australian Standard is provided, the inspection, use and maintenance of the plant will
comply as a minimum with the Manufacturers Recommendations. The effect of plant and
equipment on the workplace will also be considered.
As CRAMER & NEILL Safe Work Procedures for earth works of all types are very detailed thus
lengthy, clients are welcome to view them on request.
Procedure
CRAMER & NEILL will carry out an assessment of the most appropriate type of plant and
equipment for the required job.
The assessment will include the identification of potential hazards, the level of risk and the
provision of appropriate controls to eliminate, or minimise the risk to health and safety of
workers.
When identifying potential hazards consideration will be given to all aspects of the plant and
equipment including design, work environment, operational conditions, abnormal conditions,
ergonomic principles, transportation, storage, installation and erection, access and egress for
maintenance, adjustments, repairs, cleaning, use, operator competencies, dismantling and
disposal.
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Selection and use
•
• Where plant and equipment is hired the same requirements for Workplace Health and
Safety as those required on site will be specified by CRAMER & NEILL to the Hire
Company as a condition of the Hire Agreement.
•
• No item of plant and or equipment will be brought on site without a current
service/maintenance record or registration where required and a current Plant Risk
assessment of the particular plant.
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SWP016 - EXCAVATION AND EARTHWORKS
Purpose
This work procedure applies to all excavation and trenching work carried out on CRAMER &
NEILL work sites of depths of 1.5 metres or greater.
The purpose of this procedure is to outline the requirements and procedures for trenching and
excavation and to identify known hazards associated with trenching and excavation situations.
Occupational Health and Safety Act 1995 and the Occupational Health and Safety Regulations
2008 Subdivision 9 S 310, and the relevant Australian Standards.
Safe Work Method Statements are required for working in trenches below 1.5 meters deep as
they are a high risk activity.
Definitions
Excavation or Trench - An excavation or trench is any penetration that exceeds 1.5 metres or
more from the surface that is a shaft, pit, trench or hole
Excavation or trench is defined as digging, grading, tunnelling, trenching, and/or drilling below
grade. Penetrations to slab, including asphalt and sidewalk, are also treated as excavation.
Procedure

• All excavations or trenches greater than 500mm below must be brought to the attention
of the project team to ensure a utility location survey is completed (Dial before you Dig)
• Before commencing to excavate ensure an application has been made with “Dial Before
You Dig” by calling 1100 to survey for underground or buried services and appropriate
plans and drawings are available to recognise these services. Mark location of any
services
• When approaching / digging near services within 500mm dig by hand to minimise the
potential of damage to the service from machinery
• All trenches and excavations greater than 1.5 metres deep must be benched, battered,
sloped, stepped, banked or shored accordingly to prevent wall collapse. Before entering
a trench or excavation ensure there is access at least every 9 metres (WHS Reg S314)
do not work alone in an excavation
• Be aware of the potential for water ingress rushing in after rainfall or from other sources.
Always check the excavation after adverse weather conditions or site changes
• Do not place fuel driven machinery down in the excavation as the fumes from the
machinery will create a toxic and potentially lethal breathing zone
• Ensure spoil is kept at least the equal distance of the depth of the excavation away from
the edge of the excavation
• Barricade excavations appropriately and ensure warning lighting is available when the
excavation is left unattended particularly in public zones and trafficable areas. Ensure
there is a traffic management plan when excavating on or near roadways and public
141 | P a g e
trafficable areas ensuring barricading and warnings are established appropriate to the
traffic and conditions
• Ensure contact details and an emergency plan is available for action in the event of
an emergency
Trench operations
In all cases, the following steps shall be taken:

• Barricading over 0.3 metre depth – if left open, the use of flagging will be employed:
Ladder access over 0.5 metre depth
• Battered or benched sides over 1.5 metre depth
• Workers not to work alone in any excavation over 1.0 metre depth
• Safe Work Method Statement (SWMS) in place for all excavations over 1.5 metres.
Warning: If during a penetration an underground service is damaged please contact:
• Western Power: 13 13 51 13 13 51
• Alinta Gas: 13 13 52 13 13 52
• Water Corporation: 13 13 75 13 13 75
*Notify your immediate supervisor immediately.
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Forms & supporting documentation
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SUB-CONTRACTOR DETAILS FORM
Please complete and return signed copy to accounts@c-n.com.au
Sub-Contractor Name:
Contact Phone Number:
Postal Address:
License Number:
Workers’ Compensation details
** Please provide copy of current Workers’ Compensation Certificate
Public Liability details
** Please provide copy of current Public Liability Certificate
Employees Working on Behalf of INSERT SUB-CONTRACTOR NAME HERE
Full Name License Number Contact Number
Signed: _____________________________
Date: / /20
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MOTOR VEHICLE POLICY ACKNOWLEDGEMENT
I hereby acknowledge that I have read motor vehicle policy and fully understand my obligations as a driver of
the company vehicle. Should the conditions of my licence change, I will advise CRAMER & NEILL
immediately.
By signing this document, I am also providing my employer with my permission to enquire at any time into the
status of my Western Australian driver’s licence, including accessing any documentation which would
otherwise be restricted under privacy Legislation.
Print Full Name:
Signature:
Date Signed:
Driver’s License Number:
Expiry Date:
Class:
Copy placed on personal file: yes/no

Copy of Driver’s License placed on personal file: yes/no
145 | P a g e
PERSONAL PROTECTIVE EQUIPMENT (PPE) ISSUE RECORD
Employee Name: Position:
Project: Date: / /
PPE Item Date of Name of Recipient Signature of Recipient Date of receipt

Issue/Replacement
I have received the listed
PPE with
instruction/training in its
correct use.
This register will only be used in the absence of access to the Electronic safety management system being
unavailable
146 | P a g e
HAZARDOUS SUBSTANCES REGISTER
Site Address/Project Details:
Date: / / Time:
Product Name Unit # Max Location/s On Type of Current Approved for

Qty Site Application Available Use By
SDS
unavailable
147 | P a g e
WORKPLACE SAFETY INSPECTION CHECKLIST
Location: Inspection Date:
Inspector/OH&S Rep:
Name Signature
Manager/Director:
Name Signature
Follow up action
Compliant DETAILS / RECOMMENDATIONS
OBSERVATION (Was hazard fixed immediately?)
Yes No Yes No Hazard No. Reference
Hazard Register
Check previous Inspection
report.
Have all unresolved hazards
a)
been closed or transferred to
Risk Register and risk
assessed?
Organisation
a) WHS policies are displayed
Emergency / Evacuation
b)
Procedures are displayed
Emergency contact numbers
c)
displayed
WHS committee minutes are
d) current and displayed at WHS
notice boards
e) Other
f) Comments:
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Follow up action
Emergency Preparation
A simple evacuation plan
a)
indicates exit & muster points
Evacuation plans are within 5
b)
metres of an exit
Emergency exits clearly
c)
identified
d) Exits clear of obstruction
Adequate signage advising of
e)
fire exit route
Emergency exit doors open
f)
easily from the inside
Emergency equipment is
g)
adequate for needs of the site
h) Other
i) Comments:
Fire Protection
Extinguishers are properly
a)
mounted
Relevant signs above fire
b)
extinguishers
Extinguishers regularly
c)
serviced & tags are current
d) Other
e) Comments:
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Follow up action
Employee Facilities
Toilets / washrooms are clean
a)
and in good order
Crew Room / Kitchen
b)
Facilities are clean
Cold water bubblers / spouts
c)
are serviceable
Footpaths / Car Parks free of
d)
cracks and damage
e) Other
f) Comments:
First Aid
List of trained First Aid
a)
Officers on display
First Aid Kits are maintained
b)
and stocked
Easy access to First Aid
c)
Cabinets
First Aid cabinets clearly
d)
labelled
e) Stock list on display
f) Other
Comments:
g)
Housekeeping/Rubbish
a) Work area clean and orderly
Floors are in good condition
b)
and clean
c) Walkways clear of obstruction
Waste / rubbish bins are
d) located at suitable points on
site and are emptied regularly
152 | P a g e
Follow up action
Restricted access areas are
e) locked (e.g.: plant rooms,
electrical distribution boards)
Contaminated waste (oily
rags, combustibles,
f) hazardous materials, etc.) is
disposed of appropriately in
designated bins
g) Other
g) Comments:
Electrical
Electrical leads, extension
a) leads, power boards, etc. are
in good condition
Electrical leads are tagged
b) with current tag according to
use
c) Leads safely positioned
Power points are clean and
d)
undamaged
Circuit breakers are installed
e)
and tested regularly
Wiring covers secure e.g. No
f)
exposed wires
No broken plugs, switches,
g)
frayed leads etc.
There is an emergency shut
h)
switch where required
i) Other
j) Comments:
Lighting
Light fittings cleaned and in
a)
good order
Lighting is adequate for the
b)
purpose
153 | P a g e
Follow up action
c) Other
d) Comments:
Equipment and Machinery
Air hoses in good condition
a) and not a potential tripping
hazard.
Start/Stop devices are within
b) easy reach and are clearly
marked
Start/stop devices are
c)
functional
Machinery / equipment is
d)
adequately guarded
Clear provision to store waste
e)
off-cuts
Exhaust / extraction fans /
f)
systems functioning
g) Other
h) Comments:
Storage
Sufficient clearance in
a) walkways / corridors for items
to be moved
b) Items are stored correctly
c) Racking is in good condition
Manual handling equipment is
d)
provided and suitable
e) Other
f) Comments:
General Maintenance
Chairs and tables in good
a)
order
154 | P a g e
Follow up action
Doors on cupboards etc., are
b)
free to open/close
c) Air-conditioning vents clean
d) Other
f) Comments:
Hazardous Materials
Hazardous
a) Substance/Chemical signs
are displayed
Current Safety Data Sheet
b) (MSDS) available and readily
accessible for each chemical
Dangerous goods correctly
stored e.g. flammable goods
c) in flammable cabinet,
corrosive goods in corrosive
cabinet, etc.
Flammable cabinets in use
d) are stocked and used as per
Australian Standards (AS)
e) Containers clearly labelled
Gas bottles in good condition
f)
and stored correctly
g) Other
h) Comments:
155 | P a g e
Follow up action
Safety Signs
Safety Signs are adequate for
a) area and address the
potential hazard
Employees are aware of the
b)
signs and adhere to them
c) Other
d) Comments:
Workstations
Workstations adequately
a) designed for the tasks
performed
Easy access to equipment
b) e.g. telephones and
keyboard,
Workstations setup to reduce
c)
awkward posture
Chairs have a 5 point base,
adjustable from the seated
position, adequate
d)
cushioning, adjustable
backrest with lumbar support
and height adjustability
Chairs, desks etc. In good
e)
condition
Monitor is positioned directly
in front of user, about one
f)
arm's length away and the top
at eye height
The keyboard is placed / used
i)
directly in front of user
l) Other
m) Comments:
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TOOLBOX TALK - ESSENTIAL DISCUSSIONS FOR YOUR WORKPLACE
Toolbox meeting minutes are filed in F:/Toolbox Meetings
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TRAINING ATTENDANCE REGISTER
Course Name:
Course Location:
Course Date: / / Length of Course
Training Company:
Facilitator’s Name:
# Trainee Name Position Signature

1
10
11
unavailable
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INCIDENT INVESTIGATION FORM
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HAZARD REPORT FORM
Use when more information required than that contained in CN-PM13.1
Project/Site Address:
Date: / /
Submitted by: Submitted to:
Signature: Signature:
The following hazard has been identified in relation to your work/workplace:
Risk Level: High Medium Low

Please circle appropriate
Location:
The Following To be completed by Supervisor
Action Required:
To be completed by: Immediately Within 24 hrs. Within 7 days

Please circle appropriate
By whom:
Completed by: Date: / / Signature:
This register will only be used in the absence of access to the Electronic safety management system being unavailable.
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CORRECTIVE ACTION REGISTER (CAR)
Project/Site: Date:
Work Group/Department: Manager/Supervisor:
Car # Hazard Corrective Action(s) To Be Completed By Target Actual Action

Required Completion Completion Status
Date Date
Page Reviewed By: _____________________ Further Action Required: Yes/No Date: / / Signature: _____________
164 | P a g e
ELECTRICAL EQUIPMENT REGISTER
Project: ____________________________________________________ Date: / /
Equipment Manufacturer Serial # Date of Date for next Signature Certificate #

Description Inspection and inspection
Test
165 | P a g e
RISK REGISTER
Project: ____________________________________________________ Date: ___________________________________________
Major Work Activity Potential Hazards Identified Activity Risk Score Job Safety Analysis Is JSA No and Date Produced
For The Activity Required For Any Activity
that is a Class 1 or 2 Risk
Yes: [ ]
No: [ ]
Yes: [ ]
No: [ ]
Yes: [ ]
No: [ ]
Yes: [ ]
No: [ ]
Location: ________________________________ Supervisor: _________________________________

Date: ________________________________ Signature: _________________________________
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PRE-START CHECKLIST
SUBJECT YES/ NO COMMENTS ACTION BY
Do all employees have the required PPE?
Has a risk assessment been completed?
Is a JSA or SWMS required?
Is all equipment serviceable?
Are there any hazards on site?
Is everyone confident in performing their tasks for the day?
Is everyone feeling fit to perform their tasks for the day?
Are all electrical tools and equipment tested and tagged correctly?
Is there any damaged or unserviceable equipment that needs attention?
Has a visual inspection of mobile plant/vehicles been undertaken?
Does everyone have the required license validation to operate their vehicles?
Have all personal on site signed the JSA/SWMS?
Has the JHA been reviewed?
Is the JSA/SWMS accessible to all employees?
Are there any concerns with safety on this site?
Have Safe Work Procedures been discussed?
Have testing and tagging procedures been discussed?
Is everyone aware of the hazard reporting procedure?
Is the work area clean and tidy?
Are there any other issues that need to be discussed?
Have all personnel received suitable training to undertake their job safely?
Have previous issues been actioned?
NAME SIGNATURE NAME SIGNATURE
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1 11
2 12
3 13
4 14
5 15
6 16
7 17
8 18
9 19
10 20
OTHER BUSINESS ACTION BY
To be kept by in the project file at all times.
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SAFETY CALENDAR
RESPONSIBLE DESCRIPTION AS AND WHEN…
Management Employment Induction On 1st Day of employment for all new personnel
Plant & Equipment Register Every 6 months
Site Inductions At the commencement of each project – ALL project personnel to
attend or be separately inducted
First Aid Kits Every 6 months
Supervisor Pre-Start Daily

JSA/SWMS When & if required on job
All Operational Workers Tool Box Meetings Monthly
All Staff Vehicle Inspection Every month

Safety Meetings Monthly
Trades Electrical Equipment & Fire Every 6 months

Extinguishers
Team Leader Workplace Inspection Every 3 months
Project Manager Annual Review of WHS Safety Every year

Management Plan
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SWMS No 000 Safe Work Method Statement Page of
TITLE 4
Date:
Client/Site:
____/____/____
Team Leader/Supervisor Name: Contact Number:
Licences, Permits, Competencies Required:

(circle items relevant to this task and site)
Confined Space Work at Heights Excavation Hot Work Radiation

Western Power Network
White Card EWP Electrical License Rescue and Resuscitation
Access
Common Hazards to Manage:
(circle items relevant to this task and site)
Manual handling Working at Heights Risk of Electric Shock Slips, Trips and Falls Housekeeping
170 | P a g e
TITLE 4
Potential Hazards List /OHS Regulation Part & Division

Hazardous
Slips Trips & Emergency Facilities /
Substances/ Waste
Falls Fire Action / First Aid
Removal
Trip hazards / fall Include rescue
Liquid, fumes?
protection? arrangements
Prescribed removal?
High Risk Work Cold / Hot / Rain
Asbestos
Interfacing Trades Degree and impact on
Exposure? Register?
& Public work
Confined Space Environmental Traffic
Need and training Dust, Noise, Light, Safety of access and
requirements Heat, Wind, Gas egress
Manual Handling Vehicle Use
Ignition Sources
Weight, posture, Road worthiness /
Hot work containment?
force, repetition? Terrain
Remote / Isolated
Vibration
Excavation Contact protocols if
Potential for
Existing services? working alone /
interaction?
remote
Falling Objects Plant / Equipment Security
From above or License / maintenance Unauthorized access
onto those below? requirements by others
Electrical Ventilation Workplace Hygiene
Shock, Removal of Facilities for eating,
Electrocution contaminants washing, toileting
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TITLE 4
Potential Environmental Hazards to Consider (tick box)
Air Pollution (dust) Contamination to ground

Noise Pollution Soil erosion
Contamination to water Hazards to flora & fauna
Circle PPE required for this task – Ensure available prior to commencement
P
P
E
1 2 3 4 5 6 7 8 9 10 11 12 13
CONDUIT INSTALLATION, PLACED PRIOR TO POURING CONCRETE

Personal Qualifications and Experience Personnel, Duties and Responsibilities Training Required to Complete Work
1. Minimum of trades assistant or trainee 1. Supervisor to carry out daily inspections 1. Supervisor and employees to be trained in
/apprentice working under a qualified Supervisor, of work site for hazards. hazard identification, risk assessment and control
for all electrical wiring work. (HRA).
2. No previous experience required. 2. All personnel to maintain a tidy work site. 2. Supervisor is to be a qualified electrical
Personal protection equipment (PPE) to be tradesman.
worn at all times.
3. Stop work rather than accept a safety 3. Appropriate industry and site induction.
risk.
Plant/Equipment: Maintenance Checks:
Hand tools including pliers and side cutters. Hand tools to be checked daily.
All PPE and test equipment to be checked before use.
S What are the Tasks? What are the Hazard/s? Risk Control Description Residual Responsible
T Rating Applicable NECA Work Procedure &or Industry Risk Persons
E severity x Practice Control Measure & or Australian severity x
P likelihood Standards/ Codes of Practice (must be likelihood
identified)
172 | P a g e
TITLE 4
1
2
3
4
5
6
7
Team Sign off: (All team members attending to this task must sign off)
Name Signed Name Signed
Note: If additional names join this task during the day they must read and sign onto the SWMS.
Supervisor name Supervisor Signature Date____/____/____
173 | P a g e
`
Safety induction
WORKPLACE HEALTH AND SAFETY POLICY
At CRAMER & NEILL our Workplace Health and Safety is based on a belief that the well-
being of people employed at work, or people affected by our work, is a major priority and
must be considered during all work performed on our behalf.
`
People are our most important asset and their health and safety is our greatest
responsibility. The public shall be given equal priority to that of our workers.
Objectives
The objectives of our Safety Policy are:
• To aim to achieve an accident free workplace
• To make health and safety an integral part of every position
• To ensure health and safety is considered in all planning and work activities
• To involve our workers in the decision making processes through regular

communication, consultation and training
• To provide a continuous program of education and learning to ensure that our

workers work in the safest possible manner
• To identify and control potential hazards in the workplace through hazard

identification and risk analysis
• To ensure potential accident/incidents are controlled and prevented
• To provide effective injury management and rehabilitation for all workers
• To ensure CRAMER & NEILL compliant with relevant Western Australian

Occupational Health and Safety Legislation
The success of our health and safety management is dependent on:
• Pro-active planning of all work activities with due consideration given to implementing
Workplace Health and Safety controls that are suitable to each given situation
• Understanding the total work process and associated Workplace Health and Safety
risks
• Ensuring the work team is totally committed to achieving our objectives
• Ensuring that open and honest communication exists between management and all
workers

`
MONITORING AND REPORTING POLICY
The purpose of this policy is to demonstrate CRAMER & NEILL will undertake various
initiatives for workers to participate in Workplace Health and Safety as follows:
` • Daily pre-start meetings to discuss work requirements for the day, incidents, hazards,
near misses, incidents, JSA/SWMS requirements, previous raised action items
•
•
• Quarterly Safety meetings to discuss WHS performance, compliance, upcoming
training, review previous actions and monitor performance of WHS , upcoming
projects, industry specific news
Refer to the Monitoring and Reporting Safety Management Procedure.

SOCIAL MEDIA POLICY
The intent of CRAMER & NEILL Social Media Policy is to clarify our expectations and
limitations in the use of electronic communication devices and the applications they enable.
How
` they are used and the information that passes through them has the direct ability to
impact CRAMER & NEILL worker safety reputation and public image both in a negative and
positive way.
Any computers, laptops, tablet or mobile phones supplied by CRAMER & NEILL are done so
to enhance the business operations and to assist in the effective flow of information
throughout the organisation.
Use of mobile phones
• All company issued mobile phones are to be used for work purposes only. Only
agreed applications can be downloaded and used and must be work-related. If the
phone rings whilst you are in the process of your work – Do not answer. Allow it to
divert to message bank and retrieve as soon as the tasks are completed. Downloads
of music or other personal use applications are not permitted and if this protocol is
breached all costs incurred will be fully refundable to CRAMER & NEILL by the
worker responsible and the breach may result in disciplinary action and/or dismissal.
•
Use of computers/tablets
Any CRAMER & NEILL documentation or information will always remain the express
property of CRAMER & NEILL. This includes pictures taken of our workplaces, equipment
and activities. At no time are pictures or information with either text or graphics to be placed
on the internet through any social media forum.
This is important to protect CRAMER & NEILL public image as well as the privacy of its
workers.
The access or download of any:

• Racially sensitive information
• Sexually explicit information or
• Illegal activity information
Is prohibited and will result in instant dismissal if proven to be intentional.
If any such information is inadvertently accessed then the site and incident must be logged
with CRAMER & NEILL management.
Social media sites and forums
CRAMER & NEILL will determine what, if any social media functions will be enabled and this
information will clearly be communicated to the workforce. Guidelines will be developed
regarding how these are to be used to enhance the business and all workers are required to
operate within these guidelines.
`
The use of personal access to social media sites on personal phones, tablets and computers
is strictly limited to designated breaks and the use of any company specific images or detail
is strictly prohibited.
The reference to any CRAMER & NEILL worker without their express knowledge AND
permission will be viewed as bullying or harassment and is strictly prohibited.
Procedure
Management reserve the right to audit all phone records and emails stored within company
owned devices.
Disciplinary measures will be taken for breaches to this work procedure. See WHS
Disciplinary Safety Management Procedure.
HAZARD REPORTING AND RISK MANAGEMENT POLICY
This policy is written to demonstrate CRAMER & NEILL’s commitment to working with
employees to identify workplace hazards and minimise risks of injury and illness from those
hazards. Management will proactively encourage workers to identify, solve and report
hazards.
` Management will act upon any hazard report in a planned and prioritised way.
Implementation
INSERT COMPANY NAME will identify hazards by a variety of means, including:
• Acting on hazard reports submitted by workers

• Consulting with workers on a day-to-day basis
• Observing and monitoring the workplace through programmed walk-through
inspections
• Analysing incident and injury records
• Investigating incidents and accidents where there is a risk of lost time injury
• Monitoring workers health
• Keeping up to date on changes to Occupational Health and Safety legislation,
regulations and codes
• Monitoring published information and research, including industry guidelines
Managers and supervisors are responsible to:

•
• Develop and maintain the policy, procedures and tools
• Consult with workers on hazard reporting
• Implement immediate controls while planning for medium and longer term solutions
• Maintain a register of hazards
• Report dangerous occurrences to Workplace Services
• Provide feedback to the person or workgroup reporting a hazard
• Train workers and supervisors in hazard reporting and hazard management
Employees are responsible to:

•
• Report, to their supervisor, any hazards of which they become aware, using the
Hazard Reporting Procedure
• Fix hazards immediately, if they are able to
• Participate in the consultative processes
• Participate in walk-through inspections, when requested
DUTY OF CARE POLICY
This policy is written to demonstrate both the employers and employee’s duty of care within
CRAMER & NEILL.
`
Employer’s general duty of care
The Occupational Health and Safety Legislation states that employers must, so far as is
practicable, provide and maintain a working environment where workers are not exposed to
hazards. In summary they must ensure:
• The provision and maintenance of safe systems of work
• The provision of adequate information, instruction, training and supervision
• Mechanisms for consultation and co-operation between workers
• The provision of adequate personal protective clothing and equipment
• Safe and well maintained machinery
• The correct handling of chemicals
• All reportable accidents are reported and investigated
In line with this legal requirement, CRAMER & NEILL Workplace, Health and Safety Policy
states that it is committed to establishing and maintaining, so far as is practical, the highest
standards of Workplace Health and Safety for all workers.
Employee’s general duty of care
The Occupational Health and Safety Legislation states that worker’s must, so far as is
practicable, ensure that they operate in such a way as to ensure their own safety and the
safety of others in the workplace and the public. In summary they must ensure:
• They must adhere to safe systems of work
• Attend relevant training as provided by their employer
• Follow all reasonable instruction and information provided by their training and
supervision
• Report all hazards, near misses and incidents to their employer
• Utilise the personal protective clothing and equipment provided to them
• Use tools and machinery safely
•
In line with this legal requirement, CRAMER & NEILL Health and Safety Policy states that it
is committed to establishing and maintaining, so far as is practical, the highest standards of
Workplace Health and Safety for all workers.
CRAMER & NEILL believes that if its management and the workers embrace their duties of
care a safe working environment can be achieved.
INDUCTION POLICY
This policy is written to ensure that all tasks in the workplace are performed safely by
adequately trained competent and licensed workers. CRAMER & NEILL use induction as a
strategy to help a worker fit into his/her job, work team and the organisation.
`
Company induction training for new or transferred workers should include:
• General background of the organisation

• CRAMER & NEILL policies and procedures
• Workplace layout and environment
• Job description, appraisal systems and performance monitoring
• Tools, equipment, supplies ordering and maintenance
• Potentially hazardous operations or conditions
• Reporting procedures, e.g. of hazards, injuries or near misses
• Location of first aid facilities, first aid officers or medical centre
• Responses in the event of fire or other emergencies
• Location of facilities such as washrooms, lockers, canteen and car park
• Co-workers including supervisors, leading hands, health and safety
representatives etc.
New employees, employees performing new work, or even employees returning from annual
leave, is subject to a higher rates of injuries that are often serious.
Site specific induction
CRAMER & NEILL recognises the importance of Induction, and in particular, site specific
induction that highlights the possible hazards of unfamiliar sites. Therefore, the following
WHS matters shall be dealt with during such inductions:
• Explanation of the CRAMER & NEILL’s Safety Management System including

CRAMER & NEILL policies and work procedures
• The importance of appropriate attire, such as containing long hair when working near
machinery, the use of safety equipment, not wearing conductive jewellery
• Advising on availability of Personal Protective Equipment availability and where to
obtain it
• Reporting of all accidents, “near-misses”, and hazards to Supervisors
• Emergency telephone numbers, first aid equipment / personnel and their locations
and services available
• Emergency procedures
• Safety rules which must be observed; safe methods of carrying out jobs and dangers
of particular work areas
• Location of exits and telephones
• The Safety Officer to whom accidents and hazards are to be reported
FITNESS FOR WORK POLICY
Cramer & Neill Refrigeration is committed to providing a safe and healthy workplace. It is
from this commitment that the need for a Drug and Alcohol Policy has been recognised.
The
` Cramer & Neill Refrigeration Drug and Alcohol Policy has been formulated to ensure
that all employees are aware that drug use or possession and the consumption of alcohol or
intoxication at the workplace will not be tolerated.
Cramer & Neill Refrigeration has a duty of care to ensure that the workplace is free from
hazard and unnecessary risk. Employees of Cramer & Neill Refrigeration have a
responsibility to ensure their own safety and that of their fellow employees, clients and
visitors to the workplace.
The policy will apply to everyone who comes into the workplace. This includes employers,
managers, supervisors, directors, consultants, employees, as well as visitors, clients,
customers and contractors. All new employees will be provided with a copy of the policy
upon the commencement of their employment.
Employee Duty of Responsibility

As Employers have a responsibility to provide a safe workplace, employees have a
responsibility to work safely and within certain safety guidelines set out by their Employer
and Worksafe. Employees must ensure that they do not jeopardise their own safety, the
safety of their colleagues or any visitors to the workplace.
The use of Drugs and/or alcohol by an employee impacts on their ability to fulfil their
Occupational Health and Safety obligations. An employee under the influence will jeopardise
not only their own safety, but the safety of all others in that workplace.
Failure to encompass the duty of Responsibility by the employee can impact on their
worker’s compensation entitlements, fines from Worksafe, or internal disciplinary
procedures.
EMPLOYEE’S RESPONSIBILITIES
• Immediately and honestly report any accident and/or injury on the prescribed forms
• Visit a medical practitioner if required to have accident symptoms recorded and treated
• Continue to visit medical practitioner when and as required until a full or partial
clearance has been given to return to work
• Compensation will not be paid if the employee –
• was under the influence of alcohol or a drug of addiction
• was not using protective clothing or equipment as required by the employer
• committed an act of serious or wilful misconduct
Any false claims will be refused and the employee may be liable for prosecution for fraud.
OBLIGATIONS OF EMPLOYEES (SECTION 20 OF THE OCCUPATIONAL SAFETY AND HEALTH

ACT)
Employees also have a general duty in relation to safety at the workplace as outlined in
Section 20 of the Act. Employees have an obligation to take reasonable care to:
• ensure their own safety and health at work;
Employees should ensure their activities away from work do not impact on their ability
to perform their duties safely when at their workplace. An employee should inform
him/herself about the effect of alcohol and other drugs on their ability to work safely. An
employee should present and remain, while at work, fit for work;
• avoid adversely affecting the safety and health of other persons at the workplace;
`
An employee affected by alcohol and other drugs presents a danger to co-workers and
other persons at the workplace.
• report to their employer any situation that they have reason to believe could constitute
a hazard and he/she cannot reasonably correct themselves;
A person who cannot work safely due to impairment by alcohol or other drugs may
constitute such a hazard and this situation should be reported to the employer or other
appropriate person in control; and
• report to their employer any injury or harm to health of which he/she is aware that
arises in the course of, or in connection with, his/her work.
Smoking
In meeting the requirements of the Occupational Health and Safety Act, Cramer & Neill
Refrigeration is committed to maintaining a safe working environment for all staff.
Accordingly the company is required to ensure that all workers are not put at risk from
passive smoke. Smoking is prohibited in all undercover work areas, offices, toilets,
washrooms, storerooms and lunchrooms or within five metres from any doorway of the
company buildings. Any employee prior to visiting a client must take all reasonable means
to mask noticeable smoke odours emanating from your person. Workers who fail to observe
these instructions will be disciplined and repeat offences may lead to dismissal.

Cramer & Neill Refrigeration will endeavour to offer assistance to any employee who is
experiencing performance related problems at work. Where appropriate, a manager or
supervisor will be available to discuss any difficulties an employee is experiencing which
directly impacts on their ability to work efficiently and safely. Where required a supervisor or
manager may refer the employee to the appropriate medical services or counselling
services. In particular, performance issues that relate to drug and alcohol use will be referred
to the Victoria District medical centre for professional assistance.
Confidentiality
All procedures regarding drug and or alcohol counselling shall remain confidential between
the employee and the management of Cramer & Neill Refrigeration unless information is
needed for the purposes of workers compensation. Should the evidence of drug use by an
employee be bought to the attention of Cramer & Neill Refrigeration by another employee,
the evidence will be investigated further. This may require further questioning of employees,
however no personal information shall be revealed to co-workers unnecessarily.
Rehabilitation and counselling

The management at Cramer & Neill Refrigeration have a variety of sources which an
employee may be referred to for counselling or medical advice. An employee may request
these services to be provided voluntarily if they believe they have a drug and or alcohol
problem which is impacting upon their work performance. An employee who is experiencing
difficulties at work is encouraged to seek assistance from their manager or supervisor, and
wherever possible, Cramer & Neill Refrigeration will provide information or contacts to
ensure that the employee received professional help.
If a serious performance issue is raised regarding Cramer & Neill Refrigeration employee,
the employee will be referred to the Victoria District Medical centre. An employee will be
medically assessed and suspended on full pay until the results of the medical become
available. Should the employee test positive to drugs and/or alcohol the employee will be
advised to seek counselling, be warned of the dangers of working whilst under the influence
and warned that any further violation of the Company Policy will result in the employee’s
dismissal.
`
Testing
Testing for illicit drugs
Drug Testing has been introduced into Cramer & Neill Refrigeration as part of a
comprehensive alcohol and drug program, which in turn is part of a general safety and
health program.
It is for this reason that Cramer & Neill Refrigeration will not tolerate any presence of an
illegal drug in the samples of employees. Until testing techniques can measure impairment,
Cramer & Neill Refrigeration will enforce a “no tolerance” attitude to drug testing. Any
presence of illicit drugs in the employees system will be considered to be a positive test
result. A positive test result will result in the commencement of disciplinary procedures and
may result in the ultimate termination of the employee from their position.
Drug testing will not be done on site at Cramer & Neill Refrigeration. If an employee is
reported to be suffering from effects not unlike those experienced by one who is under the
influence of drugs, they will be directly referred to the St John of God Pathology Centre for
testing. The St John of God Pathology Centre will abide by appropriate safeguards include
ensuring test results are supervised and assessed by a qualified person. All testing will be
done in accordance with Australian Standard 4308 which outlines the recommended practice
for the collection, detection and quantification of drugs of abuse in urine or blood samples as
appropriate.
Testing for alcohol

Alcohol Testing will be introduced into Cramer & Neill Refrigeration as part of the
comprehensive alcohol and drug program outline in this policy and procedure manual, which
in turn is part of a general safety and health program.
Unlike drug testing, alcohol testing can measure impairment. Where an employee displays
signs of imparment or any other indications of intoxication, he/she will be referred to St John
of God Pathology for testing, and may be suspended from work pending a negative BAC test
result.
Self-assessment by the employee

Employees are not to present themselves for work if they have consumed alcohol and other
drugs that affect their ability to work safely. Employees should not remain at the workplace if
they become affected by alcohol and other drugs.
Although Cramer & Neill Refrigeration discourages the use of alcohol and drugs at the
workplace, the management is likely to take self assessment into consideration before
implementing disciplinary processes. It is quite likely that an employee who relieves
themselves from their duties due to intoxication will be disciplined less severely than one
who is reported to be intoxicated by other employees, staff, supervisors or third persons.
SMOKING POLICY
CRAMER & NEILL has a policy of a smoke-free work place and this means that smoking is
permitted only in designated areas within CRAMER & NEILL work place. Areas permanently
out of bounds for smoking are:
`
• Within 5 metres of any building opening
• Within 10 metres of marked flammable goods areas
• Inside any building
Workers may only smoke during break times designated by their supervisor or outside
normal office hours. No unscheduled breaks are to be taken for the purpose of smoking
outside the building.
It will be the responsibility of all workers to ensure that their visitors/contractors are made
aware of, and comply with, this policy.
Compliance with this policy is a condition of employment.
Refer to the Fitness for Work Safety Management Procedure.

REHABILITATION AND WORKERS COMPENSATION POLICY
CRAMER & NEILL is committed to attaining complete physical and physiological recovery of
our people injured in the course of their duties by providing appropriate medical treatments,
rehabilitation and return to work processes in a timely and cost effective manner
`
working environment
• Ensuring timely referrals to Medical Providers to ensure that occupational
rehabilitation commences as soon as possible after an injury or illness
injured worker
Primary goal and objectives
To return injured workers to full pre-injury health:

• Identify and assess the need for rehabilitation as early as possible
• Recognise the role, rights and responsibilities of all participants circumstances
• Facilitate the early and safe return to work of any injured worker
• Ensure that workers or persons affected are informed of their rights and
responsibilities and are involved in all decisions related to their rehabilitation
• Ensure the welfare of injured or ill workers or affected persons is maintained
• Ensure appropriate training and education of all personnel in line with their
designated responsibilities
• Ensure that participation in the rehabilitation / return to work processes does not
disadvantage workers or affected persons
Refer to the Rehabilitation and Workers Compensation Safety Management Procedure.

SUN PROTECTION AND UV RADIATION POLICY
The Primary Goal of the Policy and associated procedures is to assist in the management of
an environment that reduces the risk to Ultra Violet radiation exposure.
`
Objectives
Identify areas of exposure:

• Manage and resolve any issues arising from the need to work in an environment with
exposure to UV radiation by CRAMER & NEILL workers or contractors
• Provide and make available adequate personal protective clothing, equipment, sun
protection products and resources to enable a safe UV protected environment. A
minimum of wide brimmed hat, long pants, sun glasses, long sleeved shirt and sun
screen will be provided by CRAMER & NEILL
• Provide information, instruction and training in the correct use, maintenance and
wearing of the above PPE and UV protective equipment for workers, trainees and
affected people
rules relating to the use and wearing of UV protective clothing and equipment requirements,
and report any concerns relating to this area to their immediate supervision.
Our commitment to the management of UV radiation protection is as important as our

commitment to other CRAMER & NEILL objectives.
The purpose of this safe work procedure is to reduce the risk of injury to workers of exposure
to UV radiation caused by the sun. Ways in which this is managed are as follows:
Complying with relevant Legislation, Australian Standards and Codes of Practice

Managing the risks associated with UV and solar radiation.
Refer to the Sun Protection and UV Radiation Safety Management Procedure.

ENVIRONMENT POLICY
At Cramer and Neill we take our environmental responsibility seriously, All our work will be
conducted in an environmentally sustainable and responsible manner that will protect the
environment and prevent pollution. Our environmental work practices will be enhanced
through
` a process of continual improvement and education.
The primary goal of this policy and all associated procedures is to prevent incident occurring
which may adversely impact upon the environment and people.
We recognise our key impact potentials are in Fluorocarbon Refrigerant emissions, energy
consumption, and waste management.
We will:
• Comply with or exceed all applicable legal, regulatory and other requirements for
environmental management protection, and to maintain all required licenses and
documentary evidence as required under regulatory framework.
• Identify, assess and manage activities that have the potential to impact the environment.
• Ensure all employees and relevant stakeholders are aware of their personal duty of care
for the environment.
• Identify opportunities for recycling, waste management, water and power efficiency, and
implement a plan to provide higher levels of control in these areas.
• Provide capital for necessary plant and equipment to ensure efficient capture of
refrigerant gases.
• Include environmental considerations in vehicle purchase decisions.
The effectiveness of this policy will be determined by the commitment of the management to
educate all employees, and provide the necessary resources in a managed way to ensure a
continuous approach toward improving our environmental management.
This policy and any associated procedures will be reviewed annually in consultation with
interested parties to ensure relevance, effectiveness and compliance with any statutory
regulations.
This policy applies to all sites where Cramer & Neill are performing work. It covers all
activities and services under our control.
HAZARDOUS SUBSTANCES POLICY
The purpose of this policy is to ensure all work involving the use, handling storage, transport
and disposal of hazardous substances and dangerous goods will be in accordance with the
Occupational Health and Safety Act 1995 and Regulations 2008, the Hazardous Substances
Code
` of Practice 2003 and the Dangerous Goods Safety Management Act and Regulations
2001.
Prior to hazardous substances being used on a project CRAMER & NEILL will submit a
Safety Data Sheet (SDS) to INSERT CLIENTS NAME HERE for approval. No substances
will be brought on site without approval of the current SDS by CRAMER & NEILL
Management or INSERT CLIENTS NAME HERE

• Know where to find, how to read, understand and follow the Safety Data Sheet (SDS)
for that chemical
fire etc.
Bio hazards

• Smoking
• Drinking
• Eating
Selection
Storage
• All hazardous substances will be stored in their original containers with the label
intact at all times
• Hazardous substances of any quantity will not be stored in crib rooms, container
sheds or offices
Use

`
• Where practicable the material with the lowest possible hazard capability that meets
the technical requirements for the job will be used
Refer to the Hazardous Substances Safe Work Procedure.

ASBESTOS POLICY
The purpose of this policy is to comply with asbestos prohibitions and prevent exposure to
Where
` a risk assessment reveals a likelihood of exposure to asbestos containing materials

• Cable Ducts
• Cable Lagging
Risk assessment
A job risk assessment will be undertaken to identify, analyse, evaluate, control and monitor
the sources of asbestos within buildings and work sites.

adequately sealed.
• HIGH: Friable (un-bonded) ACM that has deteriorated significantly the material is
readily accessible and prone to further disturbance, or unsealed friable asbestos
material located in air-conditioning systems.
Controls
The control measure must be aimed at eliminating risk arising from ACM and prevent
exposure to airborne asbestos fibres.
Refer to the Asbestos Safe Work Procedure.

FIRE SAFETY POLICY
available at the workplace and additional extinguishers are located in the immediate vicinity
of any work that may create a fire risk. This requirement will apply without exception to any
` work such as welding.
hot
CRAMER & NEILL will ensure all personnel carrying out hot work have a fire extinguisher
close-by, are fully trained in the use of extinguishers and that adequate evidence of such
training is provided before work commences.
CRAMER & NEILL will ensure that all mobile plant is fitted with an appropriate fire
extinguisher.
Inspection
CRAMER & NEILL will check the “charge level” of all of our fire extinguishers on site every
12 months. All fire extinguishers will be serviced and maintained by competent persons and
a record completed and maintained in accordance with Australian Standard AS-1851.
Combustible materials will not be allowed to accumulate in work areas in order to prevent a
fire risk.
Selection and use
• All personnel carrying out hot work will be fully trained in the use of extinguishers and
a record of the training provided in the appropriate register of the Management Plan
phone location
•
• Refer to the Fire Safety Safe Management Procedure.
FIRST AID AND INJURY REPORTING POLICY
CRAMER & NEILL acknowledges the need to be accident free and take every precaution in
preventing accidents and injury. However, in the case of an accident, it is Management’s
responsibility to ensure that all proper medical assistance is given in cases of workplace
injuries
` and accidents. In addition, CRAMER & NEILL will:
• Ensure that all accidents which may possibly involve Workers Compensation Claims
are reported promptly to the CRAMER & NEILL’s Insurers
Workers Compensation Legislation and the Cramer and Neill Return to Work
Procedure, maintaining contact with injured personnel and getting them back to work
as quickly as possible
consumable items; as well as arranging the training of First Aid attendants, as
required
• Ensure a First Aid Risk Assessment is conducted to ensure an adequate supply of
first aid equipment is provided at each work area
Legislation requires that the particulars of every accident involving injury to persons is
recorded in an accident record and the Workers Compensation Legislation also require a
register of injuries to be kept.
CRAMER & NEILL maintains a record of all work related injuries and will advise clients as
required by their procedures of any reportable incidents during work on a particular site.
identify the factors contributing to the incident and prevent a recurrence. The more complete
the information, the easier it will be to develop and implement countermeasures.
Refer to the First Aid and Injury Reporting Safe Work Procedure.
WORKING AT HEIGHTS POLICY
The purpose of this policy is to identify that there is an inherent risk associated with the work
of the electrical industry. CRAMER & NEILL are committed to ensuring that all work that is
undertaken at heights will be done in a manner that ensures the stipulations of the
`
Legislation, in conjunction with the principles of risk assessment are adhered to.
Regulation 3.55 states that if a person is at risk of falling 2 metres or more from an edge
from
e) a scaffold, fixed stair, landing or suspended slab at the workplace or
f) formwork or false work at a workplace
Edge protection must be provided.
Also, if there is a risk of a 3 metre fall in situations other than a) and b) above then edge
protection and/ or a fall injury prevention system must be in place and utilised.
• Tools required for the task – Reduce the need to constantly go up and down the
ladder
• Identification of other hazards that have the potential to change or influence a
common task
•

• work on roofs
• working on elevated work platforms
• Refer to the Working at Heights Safe Work Procedure.
MANUAL HANDLING POLICY
In accordance with Workplace Health and Safety expectations CRAMER & NEILL will
ensure the risks associated with manual handling are reduced so far as is practicable and
that all workers are trained to assess the risks of manually handling loads before attempting
to
` lift via construction white cards and company induction.
CRAMER & NEILL recognises that the industry they operate in requires manually intensive
work and that the risk of a manual handling injury is one of its greatest risks.
Under the principle of duty of care each worker needs to commit to ensuring they assess
each task being mindful of:
Any risk control measure implemented will be re-assessed to ensure implementation has
been successful.
It is the policy of this company to ensure the above principles are applied to prevent the
injury of its workers and reduce manual handling. The Manual Handling Code of Practise
provides greater insight into manual handling for all those who require extra training or
assistance.
Refer to the Manual Handling Safe Work Procedure.

CONFINED SPACE POLICY
` • has restricted means of entry and exit
And which either;

contaminant
• is of a nature or is likely to be of a nature that could contribute to a person in the
space being overwhelmed by an unsafe atmosphere or a contaminant
(Contaminant means any substance, the presence of which may be harmful to safety or
health).
recognise that it is a practice that has a risk attached to it.
(Space where tiles are removed and knowledge of buildings roof space access and the
quickest route to it in an emergency)
Risk assessment must include an awareness and understanding of the known risks
associated with confined space work in this industry.
Refer to the Confined Space Safe Work Procedure.

NOISE PROTECTION POLICY
Noise-induced hearing loss can result from a single exposure to a loud noise or from
prolonged exposure to excessive noise in the workplace. Such loss is additional to that
experienced through normal ageing.
`
Noise-induced hearing loss is irreversible; it can cause difficulty in communication and
tinnitus (ringing in the ears).
Health monitoring
commences work, or before commencing work, if possible. This initial assessment is
followed by another test within the first 12 months to check for a threshold shift.
Assessments are also undertaken upon termination of employment.
Refer to the Noise Protection Procedure.

WORKING ALONE POLICY
In the course of work carried out by CRAMER & NEILL at times workers are required to work
on their own or outside the metropolitan area. Workers are deemed to be “alone” when they
cannot be seen or heard by another person, and/or will not expect a visit from another
person
` for some time.
To this end we wish to ensure that workers working alone or in an isolated location
understand the importance of implementing, and sticking to, procedures.

• Refer CN-13.6 Remote Travel Procedure for details
Management is responsible to issue tasks for workers and determines levels of

communication required to work alone or in isolation on a job to job basis.
Workers are responsible for taking all reasonable or practicable steps to ensure their own
safety when working alone or in isolation and to follow direction and instruction given to
them.
ELECTRICAL SAFETY POLICY
This policy is to ensure CRAMER & NEILL’s employees understand and comply with
regulatory and legislative requirements related to electrical work and safety.
`
This policy applies to any employees working on or near wiring or installing electrical
equipment.
Roles and repsonsibilites
Supervisor’s responsibilities will include:
• Anticipate all work hazards and utilize all safeguards as necessary

• Ensure that all employees are properly trained to be undertake scheduled work,
instructed in the safe operation of electrical equipment and aware of all hazards
associated with the use of these electrical devices
• Initiate any necessary administrative action required to enforce safety practices
• Review qualified employees to ensure they are capable of handling their specific job
duties
Employee’s responsibilities will include:
• Follow CRAMER & NEILL’s policies and procedures and instructions of the
responsible tradesman or supervisor
• Bring to the attention of the supervisor any potentially hazardous situations such as
discrepancies between instruction, procedures, policies and manual instructions,
misapplication of device etc.
• Recognise that malfunctioning electrical equipment must be repaired or replaced
before use. (Follow tag out procedure)
CRAMER & NEILL’s responsibilities include:
• Providing technical assistance in defining hazardous operations, designating safe

practices and selecting proper devices
• When necessary, recommend the development of standards operating procedure for
electrical equipment and devices in use
• Review and approve standard operating procedures upon request
• Evaluate potential electrical hazards during facility inspections to ensure compliance
with existing polity and other safety guidelines
• Request equipment testing, tagging out of service equipment and taking corrective
action where necessary
• Support employees training relative to electrical safety
• Develop and revise company electrical safety policy periodically, or when regulatory
changes occur
Refer to Electrical Safety Safe Work Procedure

COMPANY VEHICLE POLICY
appropriate safety equipment, cargo barriers and adequate storage units to ensure the
safety of occupants who use or travel in the vehicle.
`
It is the vehicle operator's responsibility to ensure the vehicle is kept clean and tidy
throughout and in a roadworthy condition with tools and equipment correctly stored and
contained.
Operators are also responsible for the daily or scheduled maintenance checks as
determined by management or site specific requirements. Regular maintenance, servicing
and repair of breakdowns, insurances and registrations of the vehicle are the responsibility
of CRAMER & NEILL.
Vehicle operators must have and carry the appropriate current licence for the type of vehicle
they are operating. Vehicle operators must advise the company immediately of any
variations, or any additional conditions placed on their licence.
All statutory and workplace road rules shall be adhered to at all times. Vehicle operator's
found to be in breach of these rules including speeding and parking fines shall be
responsible for any fines or penalties incurred through breach of the rules and may lose their
right to operate the vehicle.
Any faults with the vehicle or involvement in any accident or incident must be reported to
CRAMER & NEILL immediately.
Vehicles are to be used for work purposes only and operators are not permitted to use
vehicles after hours or for private use without management approval.
No person shall operate the vehicle whilst under the influence of any illegal drugs or over the
statutory limit for alcohol consumption. Company disciplinary procedures including dismissal
shall apply for breach of this requirement.
CRAMER & NEILL will not be held responsible for any insurance claims made if the above
requirements are not followed.
Refer to the Company Vehicles Procedure.

EXCAVATION AND EARTHWORKS POLICY
This work policy applies to all excavation and trenching work carried out on CRAMER &
NEILL work sites of depths of 1.5 metres or greater.
The
` purpose of this procedure is to outline the requirements and procedures for trenching
and excavation and to identify known hazards associated with trenching and excavation
situations.
Occupational Health and Safety Act 1995 and the Occupational Health and Safety
Regulations 2008 Subdivision 9 S 310, and the relevant Australian Standards.
Safe Work Method Statements are required for working in trenches below 1.5 meters deep
as they are a high risk activity.
Definitions
Excavation or Trench - An excavation or trench is any penetration that exceeds 1.5 metres
or more from the surface that is a shaft, pit, trench or hole
Excavation or trench is defined as digging, grading, tunnelling, trenching, and/or drilling

below grade. Penetrations to slab, including asphalt and sidewalk, are also treated as
excavation.
Refer to the Excavation and Earthworks Safe Work Procedure.
SUB-CONTRACTOR MANAGEMENT POLICY

This policy is written to demonstrate CRAMER & NEILL’s commitment to ensuring work
responsibility of each subcontractor to ensure the work undertaken by them and their
worker’s is conducted in a safe manner.
The subcontractor and their workers shall undertake work at all times in a manner that
ensures their own and other’s safety and abide by any additional safety information provided
as necessary.
Refer to Sub-Contractor Safety Management Procedure.

YOU, SAFETY AND DUTY OF CARE
Wherever you work you are required by law to act with care for others. This is called Duty of
Care
Duty
` of Care means that you must:
• Comply with reasonable instructions.

• Follow correct procedures when you are doing your job.
• Not put your fellow workers or the public at risk.
• Work safely and wear appropriate Personal Protective Equipment (PPE)
• Report incidents, accidents or near misses.
Emergency Telephone Numbers

Medical 000
Fire 000
Police 000
General Manager
Office
Other
WHAT TO DO IN EMERGENCIES
Speak clearly and state:
• Your name
• The exact location or place of the incident
• The type of emergency or accident (what happened)
• The number of injured persons and the nature of injuries
• Whether First Aider is or is not in attendance
• What action is being taken at the scene
Then ask for this information to be repeated back to you.
• LISTEN CAREFULLY
• Do not hang up until told by the person at the other end.
• Remember; always know the location where you are working and how to describe it.
• Always know where to find the nearest:
EXIT TELEPHONE FIRE EXTINGUISHER FIRE ALARM
WHAT TO DO WHEN AN INJURY OCCURS TO YOU OR TO

SOMEONE ELSE
Minor Injuries
• No matter how minor, all injuries must be reported to your Supervisor as soon as
possible.
• Obtain treatment from a First Aider.
• Ensure your injury and treatment is recorded by a First Aider.
Serious Injuries
• Check that YOU are safe. Do not place yourself or others at risk.
• Check that the injured person is not in further danger.
• Make the injured person comfortable. DO NOT MOVE THEM unless their life is
threatened.
• Call or send for assistance. Telephone 000
` • Wait with the injured person until help arrives.
• Do not disturb the site of a serious accident or move any equipment in the area
unless it is necessary to make the area safe.
• All injuries big or small must be reported to your supervisor, the General Manager or
the office as soon as possible.
REHABILITATION
CRAMER & NEILL believes that any employee injured in the course of employment is
entitled to the best available care and return to economic well being in the shortest possible
time.
`
To this end, CRAMER & NEILL is committed to ensuring the rehabilitation (early return to
work) process starts as soon as possible, in a manner suitable to doctor, employee and
company.
CRAMER & NEILL is committed also to providing suitable paid employment for an injured
worker as part of this rehabilitation/early return to work process.
The name of the Workplace or Rehabilitation / return to Work

Co-ordinator is-
Name:
Contact Phone
Number:
Contact Email
Address:
The accredited rehabilitation provider below is available to assist in the rehabilitation of those
workers who suffer a workplace injury or illness.
Remember - You have the right to choose your own accredited provider.
WHAT TO DO IF FIRE OCCURS
As soon as a fire is detected:
• Raise the alarm
• Report it your supervisor
` • Assess the situation
• Only attempt to control the fire if you are trained and confident to do so
• DO NOT PLACE YOUR LIFE AT RISK
• Attract attention of others nearby
• If you are not in immediate danger, stay at your workplace
• Your Supervisor will order evacuation if necessary
GENERAL INFORMATION
EVACUATION OF YOUR WORKPLACE
A full or part evacuation of your workplace may be ordered as a result of any of the following:
• Fire or explosion in the building you are working in;

` • Gas leak;
• Ventilation system contamination;
• Fire in an adjacent building;
• Structural damage to the building;
• Bomb threat;
• Natural disaster; or
• By order of the Emergency Services.
If directed to evacuate:
• Follow instructions
• Move calmly to your assembly area
• Wait for roll call and further instructions
• Do not leave the assembly area until directed
• Return to work only when instructed by your Supervisor or other authorised person.
NEVER RUN!
SAFE SYSTEMS OF WORK
CRAMER & NEILLis totally committed to safe places and systems of work through the
principles of Risk Control and Safe Work Method Statements.
`
RISK CONTROL
(Most Effective) Eliminate the hazard Eg: Off-site cutting of panel work
Eg: Replace ladder with scissor lift, substitute

Substitute the hazard solvent-based paint with water-based paint
Eg: Reverse alarms/lights fitted to plant, exhaust

Engineering Controls ventilation to remove fumes that will require a
permit
Administrative Eg: Job rotation, work instructions, safety

Controls inspections
Eg: Hearing protection devices, respirators,Hard

Personal Protective hats
(Least Effective)
Equipment (PPE)
SAFE WORK METHOD STATEMENTS (SWMS)

SWMS is a process of identifying hazards and setting control measures before
commencement of work.
This process comprises 4 basic steps.
IDENTIFY the hazard

ASSESS the risk associated with the hazard
DECIDE on the control measures
COMMUNICATE the actions to be taken
SWMS’s in your workplace will be conducted as a joint activity involving all employees
concerned and their supervisors.
By applying the above processes, the risks identified with the task in hand can be controlled
and method statements, work instructions/procedures written to provide safe systems of
work.
Due to many of the tasks the organisation undertake being common we will, where
applicable, utilise generic SWMS.
REPORTING INCIDENTS
It is the duty of all employees to report unsafe working conditions and unsafe work practices
to their Supervisor immediately.
If you cannot safely correct the problem yourself, then your Supervisor will investigate and
determine the cause and appropriate corrective measures.
Reporting Dangerous Occurrences
Dangerous Occurrences may be:
• Damage to pressure vessels, plant or equipment.

` • Damage to any load bearing member or any part of a crane, hoist, conveyor, scaffold
etc.
• Any uncontrolled explosion, fire or escape of gas, steam etc.
• Anything that has the potential for death or serious injury.
• Any other such incidents.
All dangerous occurrences (including “Near Miss” incidents) must be reported to your
Supervisor immediately.
This is the first step in the Accident Prevention Process and your prompt action
can help us achieve our goal of ZERO ACCIDENTS.
HAZARD RESOLUTION
A hazard is anything that may cause harm or damage.
CRAMER & NEILL policy is that action will be taken immediately a hazard (or potential
hazard) has been identified.
Hazard resolution procedures must comply with statutory requirements at all times, but will
include:
Hazardous Conditions
The condition must be rectified immediately if practicable or effectively managed to reduce
the risk posed.
HAZARDOUS WORK PROCEDURE
If the issue involves immediate threat to health or safety, work must cease in that area.
Procedure to be reviewed and issue resolved by suitable joint consultation.

`
If an issue cannot be resolved by joint consultation, management shall seek assistance from
external support if mediation is required. The appropriate Safety authority (e.g. WorkSafe)
can be contacted if all other processes are not successful.
If you can fix the problem safely yourself, seek assistance and guidance from your
supervisor.
PERSONAL PROTECTIVE EQUIPMENT (PPE)

CRAMER & NEILL will supply appropriate PPE for when risks cannot be otherwise
controlled.You have an obligation to use this equipment and keep it in good order.
PPE includes:
• Eye protection
• Hand protection
• Hearing protection
• Foot protection
• Head protection
• Respiratory protection,
But you may also be required to use:
• High visibility safety vests/overalls

• Safety harnesses
• Skin protection
• or other specialised job related PPE.
Make sure that your PPE is correct for the job, fits and/or operates correctly and you know
how to use it.
REMEMBER, it is a condition of your employment that you use and look after the PPE
supplied to you.
GOOD HOUSEKEEPING
An untidy work area leads to accidents and makes your job harder.
Housekeeping means keeping your work area, your tools and your equipment clean, tidy
`
and in good working order.
Good Housekeeping includes:
• Replacing tools and equipment after use.

• Keeping passageways free of obstacles.
• Keeping floor surfaces in good state of repair.
• Cleaning up around machinery after use.
• Keeping free access to fire fighting equipment.
• Cleaning up spills and slip hazards immediately.
• Ensuring handrails and fall protection is always in place.
• Scheduling the cleaning of windows and lighting.
• Ensuring rubbish bins are used and regularly emptied.
A PLACE FOR EVERYTHING - AND EVERYTHING IN ITS PLACE.
TRAINING
CRAMER & NEILL training of its employees is part of its commitment to Continuous
Improvement.
Your training begins with your Induction Course and will continue with training sessions
relative to the workplace activities as required.
If you are required to do a job that has hazards associated with it that have not been covered
in previous training, your Supervisor will ensure appropriate training is available before you
commence the job.
You must advise your Supervisor if you have not been trained, or believe you are not
competent to carry out any activity you are directed to perform.
Your Supervisor will conduct regular ‘toolbox’ talks on safety matters and your participation
in these and all training sessions is vital to the success of our activities.
MANUAL HANDLING
Incorrect methods used in handling materials cause the greatest number of work injuries.
When lifting objects manually, adopt the following procedure:
• Be certain each load is within your lifting capacity and will not obstruct your line of
vision.
• Check that your route and lay down area are free of hazards and are adequately lit.
• Obtain a good footing and maintain a straight back posture.
• Bend at the knees.
• Grip the object firmly, using the palms of your hands and the roots of your fingers.
• Lift gradually by straightening the legs.
• Wear gloves when handling hot materials or objects with sharp or ragged edges.
• When an object requires two or more employees to handle, one employee should
give the signals for lifting and lowering the object in unison.
• If you can’t move it safely, get mechanical assistance.
CHEMICALS
Your work may require you to come into contact with chemicals.This may be as simple as
`Whether Low or High risk hazards, you must:
• Be aware of the hazards associated with the chemical you are about to use.
• Know where to find, how to read, understand and follow the Material Safety Data
Sheet (SDS) for that chemical.
• Wear the appropriate PPE for the substance you are using.
fire etc.
• If in doubt, ASK
BIO HAZARDS
Wash hands prior to;
• Smoking
• Drinking
• Eating
NOISE
Noise has become a part of our lives today however; we must do all we can to reduce
exposure to noise in our workplaces.
To do this, we must:
• Ensure all new plant and equipment brought into the workplace meets standards set
for noise levels.
• Report any increase in the noise level of plant or equipment.
• Consider others and the work environment by controlling noisy activities.
• Wear, and look after any personal hearing protection provided for your use.
HYDRATION AT WORK
Working outdoors and/or in hot conditions causes us to sweat. Losing excess fluids from
your body can lead to dehydration. The body’s way of getting rid of heat and cooling the
skin is by sweating. The action works from the feet upwards, so that the “hottest” part of the
body
` is the head. Sweating maintains our normal body temperature and prevents the
potentially fatal condition of hyperthermia (core body temperature rises above 42 Celsius). In
heavy, hot work situations you can lose up to three litres per hour.
What you lose in sweat you must replace.
Salt and electrolytes are also lost through sweating, but you only need a small amount of salt
to replace this, an extra shake on your food and a healthy diet. Salt levels will not drop if
fluid levels are kept up.
Fluid intake must start at least one hour before starting work and continue with at least
375ml every half hour (roughly a soft drinks can size of water). The stomach is slow to
empty so if you decide to make up for not drinking by having two litres at lunch time,
combined with the food in your stomach, you can be up to 6 to 8 hours behind in fluid
consumption and before it is absorbed.
Drinking water is the best way to stay hydrated. Coffee, tea, alcohol and soft drinks increase
the amount of fluid lost through the kidneys, so for example every cup of coffee you drink
you lose a cup and a half of fluid from your system. These drinks can contribute to
dehydration.
Stay Ahead With Your Fluid Intake And Start Early.
CERTIFICATES OF COMPETENCY
Regulations in each State cover the requirements for operation of nominated plant or
equipment. Some of the jobs that require certification are, amongst others;
• Basic Driver’s Licence

• Scaffolding
• Forklift driving
• Dangerous Goods
You are not permitted to operate nominated plant or equipment without the appropriate
certification.
Also, you are not permitted to operate any plant or equipment, certificated or not, without
CRAMER & NEILL’s authority to do so.
PERMIT SYSTEMS
Some activities may require a permit before operation begins. Permit systems are
established to protect yourself, your workmates and equipment. They entail checking
systems and clearly defined safety criteria for the time covered by that permit.
Just some of the activities you may be involved in that will require a permit are:
• Confined spaces
• Hot work in selected areas
• Energised equipment
• Pressure systems (i.e. steam, water etc)
• Special entry areas eg: Forklift Operations
• Plant or equipment isolation
• Trenching
`
Permits are only as effective as the information included on them and how well you abide by
that information and instruction.
SMOKING
CRAMER & NEILL believes that its employees are entitled to a place of work free of risk to
health.
Smoking is prohibited in any CRAMER & NEILL offices. Smoking is also prohibited in
amenities or places intended for food consumption.
This prohibition extends to any other area designated as a no smoking zone.
Please Consider Others.
DRUGS AND ALCOHOL

Persons in the possession of, or under the influence of alcohol or drugs, are not permitted to
commence or continue work at any CRAMER & NEILL site or other workplace while in the
employ of CRAMER & NEILL.
If you are taking drugs or medicine prescribed by a medical practitioner that may cause
drowsiness or lessen your ability to perform you job safely, then you must report that to your
Supervisor.
SAFE WORK PRACTICES
Safe work practices are too many and varied to define fully in this booklet but you may be
involved in some of those listed below.
Ensure
` that the method of work you are about to commence has been examined; a Job
Safety Analysis carried out and safe work procedures established that you fully understand.
• Material storage/handling
• Rigging/Scaffolding/Welding and Cutting
• Tagging/Isolating
• Compressed air usage
• Hazardous substances
• Crane and hoist operations
• Manual handling
• Elevated work platforms
• Asbestos removal
• Machinery operation
• Working with Biohazards
• Handling Dangerous or Hazardous Goods
• Safe Working at Heights
OFFICE SAFETY
Because injuries may occur in office environments when systems and procedures
breakdown, it is important to pay attention to office safety rules:
• Use available office space to best advantage so as to move about without colliding
with sharp corners etc.
• Close filing cabinet draws after use.
• Don’t “piggyback” electrical plugs.
• Take care when cables etc. must be run across floors.
• If you must climb up, use a ladder, not a chair.
• Watch the stairs - use the handrail.
• Watch your lifting techniques - paper can be heavy.
• Keep EXITS clear.
• Walk don’t run – it’s safer for everyone
PROTECTING THE ENVIRONMENT
It is everybody’s responsibility to protect and care for our environment. CRAMER & NEILL is
committed to ensuring that no environmental damage is caused by its business activities and
expects that you will in turn:
`
• Clean up all spills immediately,
• Prevent any spills near drains, or any waterways,
• Not use storm water drains for waste disposal,
• Report excessive noise,
• Dispose of all rubbish in appropriate bins,
• Keep all areas clean and tidy,
• Be aware of excessive air emissions.
If you produce waste material in your work or cause a spill (either liquid or solid) you must
report this to your Supervisor.
Clean Up Spills Immediately.
BREACHES OF WORKPLACE SAFETY REQUIREMENTS

If you disregard safety requirements or procedures, the following procedure, designed to
encourage improvement in safe working practices, shall take place:
Counselling in the first instance by your Supervisor . This session will be documented.
In the event that you still fail to follow the approved safety requirements and procedures, a
formal written warning will be given informing you of the Company’s intention to terminate
your services if your attitude to safety does not improve.
Should your unsatisfactory behaviour continue then, subject to careful investigation of all the
facts, and after you have had the opportunity to offer an explanation, it will be open to the
Company to dismiss you with or without notice.
In addition, CRAMER & NEILL House Rules provide that cases of serious misconduct, if
proven, could involve instant dismissal.
KNOW YOUR SAFETY PROCEDURES

CONTRACTOR HEALTH AND SAFETY
Definition of a Contractor:
“Any person or business entering into a contractual arrangement to carry out work, or to
have
` work performed by another, directly or indirectly for the Company”.
Contractor Legal Health and Safety Duties

Health and safety legislation sets down strict health and safety duties on all people within the
workplace including contractors. Contractors’ employees and subcontractors have duties
under the Health and safety legislation as summarised:
• to co-operate with your managers on health and safety matters,

• to use the safety equipment provided to you,
• to correct or report unsafe situations to your supervisor,
• to report any incident or injury occurring to you,
• to follow safety rules and safe operating procedures as laid down,
• not to endanger the health or safety of any person,
• contractor Safety and health activities,
• contractors must be aware of the specific OHS Policies and Procedures that relate to
the site and/or the work that will be performed.
It is the responsibility CRAMER & NEILL of the contractors’ to ensure that all their
employees are also made aware of and are familiar with Policies and Procedures that relate
to the site and /or the work that is to be performed and that the acknowledgement form in the
back of this Handbook is completed by the contractor’s employee prior to commencing work.
It is expected that as a contractor you will, amongst other safe working activities:
• Report any hazard that is beyond your control.

• Use the correct plant and substances for the job you are doing.
• Ensure that you have available up to date SDS’s for any chemicals you bring onto
site. (This includes cleaners and cleaning materials.)
• Bring onto site only electrical leads, tools or appliances that have up to date
inspection tags attached.
• Keep areas you work in clean and tidy.
• Use the correct safety equipment and protective clothing for the job.
• Obey rules, signs and instructions and use equipment that you are authorised to use.
• Abide by any the Work Permit Systems required or in use on the site/workplace.
• Use safe lifting technique and get help / mechanical assistance for heavy loads.
• Understand and follow site/workplace emergency procedures.
• Ask if in doubt about any health or safety procedure.
• Get First-aid treatment for any injury you suffer.
• Report all mishaps to site/workplace management.
SAFETY INDUCTION COURSE QUESTIONNAIRE
Employee Name:
Signature:
Date:
`
Please complete all of the questions by placing, circling the most suitable answer or
completing the question when asked.
If you’re not sure - ask!
1. What is CRAMER & NEILL’s acceptable drug or alcohol level?
2. When, if ever, is it acceptable to not be wearing PPE provided to you?
3. Workplace safety is the responsibility of:

a. Project Manager
b. Supervisor
c. Health and safety Representative
d. Everyone
4. Unsafe Conditions exist because of:

a. Poor Housekeeping
b. Lack of inspections
c. Unsuitable plant or equipment
d. All of the above
5. If you are injured at work who do you need to report it to?
6. If machinery/plant is unsafe to operate, what should you do?
7. All electrical tools and leads must have inspection tags attached.
a. True
b. False
8. If you find a damaged electrical lead, who is responsible for reporting it?
9. The objectives of the C&N Safety Policy are to:

a. Ensure minimum Workers Compensation claims
b. Protect directors from liability claims
c. Provide and Maintain a safe workplace to avoid exposing employees to hazards
d. Remove the necessity for elected Safety representative
10. The responsibility for maintaining a safe workplace is with:
a. Employees
b. Worksafe WA
c. Employers
d. A and C
`
11. Incident Report Forms are only required when:
a. An accident occurs requiring first aid
b. An accident occurs requiring medical attention
c. A potential hazard is identified
d. All of the above
e. An employee cannot contact his supervisor
12. Danger Tags can only be removed by:

a. Any authorised electrician
b. The person that placed it there
c. Any employee of the company
d. Any supervisor
13. A confined space could be considered to be:

a. A space with less than 500mm height
b. An area which has no power supply or natural light
c. An area where there is restricted entry/exit points
d. Any area with a DO NOT ENTER SIGN erected
14. Personal Protective Equipment is:

a. Gloves and Goggles
b. Condoms
c. Safety footwear
d. Overalls or long clothes
e. All of the above
15. Continuous Exposure to excessive sound levels can cause:

a. Burst Eardrums.
b. Sympathic bone damage.
c. Fine hairs to lay over and remain that way.
d. Internal bleeding in the ear canal.
16. Hazardous Substances can have three physical effects:

a. Pancreatics, Irritants, and Plasmatics.
b. Irritants, Sensitisers, and Asphyxiants.
c. Radiology, Asphyxiants, and Venal Inflammation.
d. Benzodiazepines, Venal Inflammation, and Thoracic dysplasia.
17. An MSDS is a:
a. Male Sex Drive Substitute
b. Medical Safety Detail Specification.
c. Medical Specification Data Statement.
d. Material Safety Data Sheet.
e. Manufacturers Safety Data sheet.
18. Manual Handling is any activity requiring the use of force by a person to:
a. Lift or Lower an object
b. Push or Pull an object
c. Restrain or hold an object
d. All of the above
` 19. Electrical Work may be carried out by:

a. Anyone as long as it is below 240 Volts
b. Any person trained in the use of a multi meter
c. Only a licensed electrical contractor
d. A licensed electrical worker
20. In the event of an emergency you should:

a. Check to see no people remain in the building
b. Turn off the main electricity isolator switch
c. Go immediately to the front door
d. Exit from the safest point and go to the assembly area
e. Place your head between your legs and kiss your arse goodbye
YOU HAVE NOW COMPLETED YOUR INITIAL WORKPLACE INDUCTION
Mark out of 20: __________
Marked By: ___________________

SAFETY INDUCTION COURSE RECEIPT
I________________________________ have received, read, understood and acknowledge

the CRAMER & NEILL Safety Induction handbook. I agree to the conditions stated in this
Safety
` Induction handbook and/or any other direction by CRAMER & NEILL in relation to
Workplace health and Safety.
Employees signature:
Date:
Witness name:
Witness signature:
Date:

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Workplace Health and Safety Plan

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Objective and purpose

Hazard - in relation to a person, means anything that may result in:

Organisation - Organisation means CRAMER & NEILL

Company Managing Director

Roles and responsibilities defined

Type of work Apprentice/Trainee (Year) Supervision required

The success of our health and safety management is dependent on:

MANAGING DIRECTOR SIGNATURE DATE

Refer to the Monitoring and Reporting Safety Management Procedure.

Use of mobile phones

Social media sites and forums

MANAGING DIRECTOR SIGNATURE DATE

MANAGING DIRECTOR SIGNATURE DATE

Site specific induction

MANAGING DIRECTOR SIGNATURE DATE

Employee Duty of Responsibility

As Employers have a responsibility to provide a safe workplace, employees have a

Employee Assistance Program

Rehabilitation and counselling

Testing for illicit drugs

Testing for alcohol

Self-assessment by the employee

Infringement of the policy

If the results are positive?

Fitness for Work Policy

Drug and Alcohol Procedures

After commencement of employment

Refusal to take a test

Second Positive Test

I understand the consequence of breaches of this policy in relation to my employment with

MANAGING DIRECTOR SIGNATURE DATE

Compliance with this policy is a condition of employment.

MANAGING DIRECTOR SIGNATURE DATE

This commitment involves:

• Preventing injury and illness through provision of a healthy and safe

Primary goal and objectives

To return injured workers to full pre-injury health:

• Identify and assess the need for rehabilitation as early as possible

Refer to the Injury Management System CN-PM15.

MANAGING DIRECTOR SIGNATURE DATE

The objectives of this policy are to:

Identify areas of exposure:

Our commitment to the management of UV radiation protection is as important as our

Complying with relevant Legislation, Australian Standards and Codes of Practice

Refer to the Sun Protection and UV Radiation Safety Management Procedure.

MANAGING DIRECTOR SIGNATURE DATE

Whether Low or High risk hazards, you must:

Wash hands prior to:

MANAGING DIRECTOR SIGNATURE DATE

• Flammability and explosivity

• A risk assessment will be conducted prior to the use of hazardous substances or

Refer to the Hazardous Substances Safe Work Procedure.

MANAGING DIRECTOR SIGNATURE DATE

Where a risk assessment reveals a likelihood of exposure to asbestos containing materials

ACM include but are not limited to:

• Asbestos, Lebah and Zelemite Meter Boards

A qualitative assessment will be undertaken to ascertain the rating as follows:

• LOW: ACM shows no signs or very minor signs of damage/deterioration. Regular

D/L # ______________ Class _ State of Issue ___

Date of Issue Date of Expiry _

Reason ________________________ Period Year