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A Case Study On "What Corporate America Can't Build: A Sentence"

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Name: G.

Pawan Santhosh Reddy


Roll no: F20003

A Case Study on “What Corporate America Can't Build: A Sentence”

“What Corporate America Can’t Build: A Sentence” and published in the New York Times on

December 7, 2004. The author Sam Dillon discussed the continued increase in problems

focusing on the inability of various members to write business correspondences using proper

grammar and punctuation. A recent survey of 120 American corporations reached a similar

conclusion. The study, by the National Commission on Writing, a panel established by the

College Board, concluded that a third of employees in the nation's blue-chip companies wrote

poorly and that businesses were spending as much as $3.1 billion annually on remedial training.

Because of the fast growth of technology which enabled today’s generation to access the internet

and use various devices like mobile phones and laptops contributed to the use of suitable words

and phrases with perfect punctuations, capitalization, correct spelling and follow grammatical

rules. The case study is discussed on the continued increasing problem of lack of writing skills of

their personnel and the need for organizations to spend considerable amounts of money for

remedial training on business and technical writing.

Personally, the lack of competence and inability to write business correspondences

should have been detected and addressed while majority of employees were still in their schools,

taking up English courses. The problem was rooted from the lack of strictness of teachers to

develop the skills of students in writing, using correct grammatical rules. This was a problem

also by lack of strictness in recruitment procedures of organizations where writing should have

been main priority to acceptance to the organizational setting. Rather than spending millions of

dollars for remedial training for courses that should have been taken prior to employment, these

funds could have been designate for a particular purpose for giving bonus to employees for their

performance.
Name: G. Pawan Santhosh Reddy
Roll no: F20003

Basic knowledge on the construction of sentences, paragraphs and essays needs to be

enhanced as the problem stems here. Students, at very early stages, should be made to practice

writing and develop skills up to the appropriate level of competence which should prepare them

for future. It is the responsibilities of teachers to be aware that the growing problems of writing

continue to persist and this dilemma must be addressed at their governance.

At the corporate level, one believes that at the recruitment stage, human resources

administrators must intensify their screening efforts to include competencies in writing as one of

the relevant factors for employment. If applicants were determined to lack even the basic skills in

writing, then, these applicants should have been denied entry to the organization outright.

There is so much advantage for individuals to learn the proper grammar and use it to

effective writing. Learning must have been initiated and developed while students are still in

their respective academic institutions not when they are already employed. Dillon’s article

provided opportunities for awareness that this business and technical writing problem continue to

exist and spread through contemporary global organizations. However, this article must be used

by school administrators as a wake-up call to develop and monitor the competence of their

students.

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