Citizen's Charter (2020 1st Edition) - BAI
Citizen's Charter (2020 1st Edition) - BAI
Citizen's Charter (2020 1st Edition) - BAI
CITIZEN’S CHARTER
HANDBOOK
1st Edition 2020
CITIZEN’S CHARTER 1ST EDITION 2020
CITIZEN’S CHARTER
2020 (1ST Edition)
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CITIZEN’S CHARTER 1ST EDITION 2020
AGENCY BRIEF
The Bureau of Animal Industry (BAI), attached to the Department of Agriculture (DA), was created in 1930 by virtue of Act 3639 to
investigate, study and report the cause of dangerous communicable diseases and the means of prevention, and in general to promote
the development of the livestock industry. Moreover, the powers, functions and duties of then Bureau of Agriculture concerning domestic
animals and animal diseases were transferred to and vested in BAI as enshrined in Section 5 of Act 3639.
Started as a line Bureau, the BAI was relegated to a staff agency under the DA through the Executive Order (EO) 292 or the
Administrative Code of 1987.Since then, succeeding laws were passed to reaffirm the mandates of the previous laws which support the
BAI's functions. These include: RA 1071 of 1954; Republic Act (RA) 8485 or the Animal Welfare Act; RA 9482 (Anti-Rabies Act of 2007);
RA 10611 also known as the Food Safety Act; RA 10068 or the Organic Agriculture Act of 2010 and the EO 366 series of 2004
(Rationalization Plan).
BAI works under 3 main functions. These are Regulatory, Research and Development, and Information, Education and Communication.
Committed to perform these functions, BAI consists of five divisions in its central office namely: Animal Feeds, Veterinary Drugs and
Biologics Control Division (AFVDBCD); Animal Health and Welfare Division (AHWD); Livestock Research and Development Division
(LRDD); National Veterinary Quarantine Services Division (NVQSD) and Veterinary Laboratory Division (VLD).
Aside from the five divisions, BAI extends its mandates through the research development centers located at different parts of the country.
These include: National Swine and Poultry Research and Development Center (NSPRDC) located in Tiaong, Quezon; National Beef
Cattle Research and Development Center in Busuanga, Palawan, General Tinio, Nueva Ecija, and in Malaybalay, Bukidnon; National
Feed Resources Research and Development Center in Milagros, Masbate and National Small Ruminants Research and Development
Center in Bagalupa Zamboanga del Sur.
In addition, BAI also has veterinary quarantine stations positioned at international and local airports and seaports nationwide to regulate
inbound and outbound transfer of livestock animals and livestock products as well as to ensure that no exotic diseases can enter the
country.
With these divisions, research and development centers as well as veterinary quarantine stations, BAI has been continuously committing
to give its best to achieve its vision of “a premier agency for a vibrant and competitive animal industry towards food security by 2020.”
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CITIZEN’S CHARTER 1ST EDITION 2020
I. Mandates
ACT 3639 - Creation of Bureau of Animal Industry of 1929
The BAI was created on January 1, 1930 pursuant to Act 3639 to investigate, study and report the cause of dangerous
communicable diseases and the means of prevention, and in general, to promote the development of the livestock industries.
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CITIZEN’S CHARTER 1ST EDITION 2020
Republic Act 8435 - Agriculture and Fisheries Modernization Act (AFMA) of 1997
Modernized the agriculture and fisheries sectors of the country in order to enhance their profitability and prepare the said
sectors for the challenges of globalization through an adequate, focused and rational delivery of necessary support services.
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CITIZEN’S CHARTER 1ST EDITION 2020
Republic Act 8485 – Animal Welfare Act of 1998 as Amended by RA 10631 of 2013
Promotion of animal welfare in the Philippines.
II. Vision
A premier agency for a vibrant and competitive animal industry towards food security.
III. Mission
To make the animal industry productive and profitable under a sustainable environment through sound policies, programs,
research and services on animal production, post-harvest, health and welfare
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CITIZEN’S CHARTER 1ST EDITION 2020
LIST OF SERVICES
Bureau of Animal Industry (BAI) Central Office
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CITIZEN’S CHARTER 1ST EDITION 2020
3. Issuance of Certificate of Special and Regular Veterinary Biological Product Registration (VBPR)
4. Issuance of License-To- Operate (LTO) Feed Establishment
5. Issuance of License-To- Operate (LTO) Veterionary Drugs and Product Establishment
6. Issuance of LTO – Veterinary Biological Product Establishment
7. Issuance of Brand Name Clearance (BNC)
8. Electronic Issuance of Sanitary/ Phytosanitary Import Clearance (SPS IC)
9. Issuance of Export Commodity Clearance (ECC)
10. Accreditation of Foreign Rendering Plant
1. Accreditation of commercial importers/exporters of live animals, animal products and by-products (except frozen
meat)
2. Online Issuance of SPS Import Clearance for animal products and by-products
3. Online Issuance of SPS Import Clearance for live animals (except dogs and cats)
4. Issuance of Veterinary Health Certificate/International Veterinary Certificate for the export of live animals (except
dogs and cats)
5. Issuance of Veterinary Health Certificate/International Veterinary Certificate for the export of animal products
(Fully Processed Products including Canned Goods and Frozen Poultry)
6. Issuance of Commodity Clearance Certificate
7. Issuance of Veterinary Health Certificate/International Veterinary Certificate for the export of Dogs and Cats
8. Issuance of local Shipping Permit for live animals, animal products and by-products
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CITIZEN’S CHARTER 1ST EDITION 2020
Administrative Services
Accounting Section
Property Unit
1. Recording of Receipt, Inspection and Acceptance of Goods and Property, Plant and Equipment (PPE)
Personnel Section
1. Issuance of Certification
2. Issuance of Service Record
3. Processing of Travel Order Request
4. Processing of Application for Leave
Cashier Unit
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EXTERNAL SERVICES
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5. Pay corresponding Fee and get 5. Issue Official Receipt None 5 minutes Cashier Staff
Official Receipt
6. Present Official Receipt and 6. Release Certificate of None 10 minutes AHWD Staff
receive Certificate of Accreditation Accreditation
TOTAL: PHP 1 hour and 40
100.00/year minutes
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3. Secure Order of Payment 3.Prepare Order of Permit Fee 5 minutes Accounting Staff
Payment -PHP
100.00/day
4.Pay corresponding fee and get 4. Issue Official Receipt None 5 minutes Cashier Staff
Official Receipt
5. Present Official Receipt and 5. Release Animal Show None 10 minutes AHWD Staff
receive Animal Show Permit Permit
TOTAL: PHP 1 hour
100.00/day
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CITIZEN’S CHARTER 1ST EDITION 2020
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID RESPONSIBLE
TIME
1. Fill up RF-AHWD-04 1. Evaluate filled up None 30 minutes AHWD Staff
Animal Facilities Application Application Form and
Form and have it notarized attached documentary
with affixed documentary requirements
stamp
2. Submit duly filled up 2. Receive and record filled- None 5 minutes AHWD Staff
application form and required up application form and
documents attached documentary
requirements
3. Ask for schedule of 3. Calendar the schedule of None 5 minutes AHWD Staff
inspection and evaluation of inspection
facility
4. Assist inspectors during 4. Conduct farm inspection None 1-4 hours (travel AHWD Inspector/s
inspection of facility of facility and prepare inspection and down time
and presents relevant report excluded; within
documents 3-19 working
days)
4.1. Prepare Certificate of None 20 minutes AHWD Staff
Registration
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Racetrack/ Equestrian
Establishment – Initial PHP
500, Renewal PHP 1,500
Slaughterhouse/Poultry
Dressing Plant – Initial PHP
500, Renewal 1,500
Stock
Farm/Coral/Stockyard/Stud
Farm – Initial PHP 500,
Renewal PHP 1,500
Veterinary Hospital/Vet
Clinic – Initial PHP 300,
Renewal PHP 900
Wildlife Rescue Center –
Initial PHP 300, Renewal
PHP 900
Zoo – Initial PHP 1,000,
Renewal PHP 3,000
Other related Animal
Facilities – Initial PHP 300,
Renewal PHP 900
6. Pay corresponding fee and 6. Issue Official Receipt None 5 minutes Cashier Staff
get Official Receipt
7. Present Official Receipt 7. Release Certificate of None 10 minutes AHWD Staff
and receive Certificate of Registration
Registration
TOTAL: 5 hours and 30
minutes
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Issuance of Animal Show Organizer Certificate in compliance with R.A. 8485 as amended by R.A. 10631 (Animal Welfare Act)
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CITIZEN’S CHARTER 1ST EDITION 2020
4. Pay corresponding fee and 4. Issue Official Receipt None 5 minutes Cashier Staff
get Official Receipt
5. Present Official Receipt and 5. Release Certificate of None 10 minutes AHWD Staff
receive Certificate of Registration
Registration
TOTAL: PHP 1 hour and 5
100.00/year minutes
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CITIZEN’S CHARTER 1ST EDITION 2020
8. Sample of Health Record for breeders sold c/o Applicant or Farm Vet
13. Copy of movement records of animals in and out of the c/o Applicant
farm
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CITIZEN’S CHARTER 1ST EDITION 2020
25. Copy of SSS remittance payment for the quarter preceding c/o Applicant or SSS
to application for registration
27. Water analysis result for microbial contaminants Accredited Testing center
28. Copy of procurement record of materials used (if feed is c/o Applicant
farm mixed) and If commercial is it BAI listed?
30. Copy of receipts registered vitamins, vaccines and c/o Applicant
medicines
31. Copy of monitoring record of sick animals c/o Applicant or Farm Vet
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CITIZEN’S CHARTER 1ST EDITION 2020
1. Get and fill up Application 1. Receive and record None 1 hour AHWD Staff
Form application form
2. Submit duly filled up 2. Review and evaluate None 1 hour AHWD Staff
Application Form and filled up application form
requirements needed and requirements needed
3.1 Present Order of Payment 3.1 Prepare order of None 10 minutes Accounting Staff
payment
3.2 Pay application fee 3.2 Issue official receipt None 10 minutes Cashier Staff
3.3 Present Order of Payment 3.3 Record Order of None 10 minutes AHWD Staff
payment
4.Get schedule for inspection 4. Schedule farm None 6 days AHWD Staff
inspection, send invitation
letters to TWG and prepare
travel documents
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CITIZEN’S CHARTER 1ST EDITION 2020
Franchise holder of
Accredited Nucleus
Farm –
PHP 25,000.00
8. Present Order of Payment 8. Prepare official order of None 10 minutes Accounting Staff
payment
9. Pay Accreditation Fee 9.Issue official receipt None 10 minutes Cashier Staff
11. Await release of approved 11. Prepare certification of None 1 day AHWD Staff
certificate Accreditation for the
Director’s Approval. Attach
recommendation letter and
inspection report
11.1 Approval of Certificate None 1 day AHWD Chief / BAI Director
by Division Chief and
Director
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8. Certificate of freedom from CAE and Bluetongue Provincial/Municipal/LGU/Lab result from RADDL
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3.3 Present Order of Payment 3.3 Record Order of None 10 minutes AHWD Staff
payment
4. Get schedule for inspection 4. Schedule farm None 6 days AHWD Staff
inspection, send invitation
letters to TWC and prepare
travel documents
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CITIZEN’S CHARTER 1ST EDITION 2020
RENEWAL
Application Fee -
PHP
500;
Registration Fee -
PHP
5,500
10. Present Official Receipt 10. Record OR # None 10 minutes AHWD Staff
11. Await release of approved 11. Prepare certification of None 1 day AHWD Staff
certificate Accreditation for the
Director’s Approval. Attach
recommendation letter and
inspection report
11.1 Approval of Certificate None 1 day AHWD Chief / BAI Director
by Division Chief and
Director
11.2 Forward approved None 5 minutes Office of the Director Staff
accreditation certificate to
AHWD
12. Receive Certificate 12. Release approved None 10 minutes AHWD Staff
certificate
16 days
TOTAL: 4 hours and 35
minutes
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3. Get schedule for inspection 3. Schedule farm None 5 days AHWD Staff
inspection, send invitation
letters to TWC and prepare
travel documents
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TECHNICAL REQUIREMENTS
NUCLEUS FARM
• Farm Layout
• Pedigree record
• Performance record
• Certification of vaccination signed by a licensed veterinarian
• Certificate of CDMU (for semen used)
MULTIPLIER FARM
• Farm Layout Applicant or Farm Veterinarian
• Pedigree record of Bulls
• Performance data
• Certification of vaccination signed by a licensed veterinarian
• Certificate of CDMU (for semen used)
COMMERCIAL FARM
• Farm Layout
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CITIZEN’S CHARTER 1ST EDITION 2020
4. Get schedule for inspection 4. Schedule farm None 6 days AHWD Staff
inspection, send invitation
letters to TWC and prepare
travel documents
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CITIZEN’S CHARTER 1ST EDITION 2020
Nucleus- PHP
10,000
Multiplier –PHP
5,000
Commercial- PHP
2,000
10. Present Official Receipt 10. Record OR # None 10 minutes AHWD Staff
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CITIZEN’S CHARTER 1ST EDITION 2020
11. Await release of approved 11. Prepare endorsement None 1 day AHWD Staff
certificate letter and certification of
Accreditation for the
Director’s Approval
11.1 Approval of Certificate None 1 day AHWD Chief / BAI Director
by Division Chief and
Director
11.2 Forward approved None 5 minutes Office of the Director Staff
accreditation certificate to
AHWD
12. Receive Certificate 12. Release approved None 10 minutes AHWD Staff
certificate
END OF TRANSACTION
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CITIZEN’S CHARTER 1ST EDITION 2020
2. Get schedule for sample 2. Schedule the sample None 1 day AHWD Staff
collection and ND Vaccination collection and ND
from AHWD Vaccination
4. Await for approval of 4.1 Conduct laboratory test None 7 days ADDRL staff
application of certificate
(it depends on the
bulk of samples
submitted in the
laboratory)
4.2 Get laboratory test Depends on the 10 minutes AHWD Staff
result test conducted and
availability of test
kits
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CITIZEN’S CHARTER 1ST EDITION 2020
5. Secure Order of Payment 9. Issue Order of Payment Certification Fee - 1 day Accounting Staff
PHP 100.00
10. Pay corresponding Fee and 10. Receive payment and None 1 day Cashier Staff
get Official Receipt Issue Official Receipt to
client
11. Present Official Receipt and 11. Give original copy of the None 1 day Records Staff
receive Accreditation Certificate certificate
END OF TRANSACTION
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CITIZEN’S CHARTER 1ST EDITION 2020
Type of G2C – Government to Citizen, G2B – Government to Business, G2G – Government to Government
Transaction:
Who may avail: Poultry owners
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request c/o Applicant or AHWD
2. Get schedule for inspection 2. Schedule the inspection and None 1 day Animal Facility Regulations
and sample collection at AHWD sample collection Section (AFRS) Head of
AHWD
(the schedule is based on the
availability of inspectors and
transportation)
3. Assist inspectors during 3. 1 Conduct farm inspection None 1 day per facility AHWD Staff/ RFO Staff/LGU
inspection and sample collection and sample collection (Blood Staff
and Oropharyngeal swab)
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CITIZEN’S CHARTER 1ST EDITION 2020
5. Business Name Registration with BDT-DTI/SEC/CDA DTI, SEC or CDA, whichever is possible
6. Legal Basis/Ordinance/ Citizen's Charter (for government Respective government office
agencies)
7. Animal Welfare Seminar Certificate of Attendance AHWD
13. Egg Delivery and Receiving report indicating the source c/o Client
and destination
14. Vaccination Record and Schedule for day old chicks and c/o Client
breeder farm source
15. Egg Setting Report c/o Client
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CITIZEN’S CHARTER 1ST EDITION 2020
16. Written Disinfection and Sanitation Program for eggs, c/o Client
building, equipment and personnel
17. Dispatch record of by-products c/o Client
3. Assist inspectors in 3. 1 Conduct inspection of None 1 day AHWD Staff/ RFO staff/LGU
conducting inspection the hatchery through review Per facility staff
of all the required
documents
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CITIZEN’S CHARTER 1ST EDITION 2020
5. Get Order of Payment 5. Issue Order of Payment Certification Fee - 1 day Accounting staff
PHP 100.00
6. Pay corresponding fee and 6. Receive payment and None 1 day Cashier Staff
get Official Receipt Issue Official Receipt
7. Present Official Receipt and 7. Give original copy of the None 1 day Records Staff
receive accreditation Certificate certificate
END OF TRANSACTION
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CITIZEN’S CHARTER 1ST EDITION 2020
8. Certificate of Registration (Security and Exchange SEC, DTI, CDA, whichever is applicable
Commission (SEC) / Department of Trade and Industry (DTI) /
Cooperative Development Authority (CDA)
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
1. Get and fill-up application 1. Entertain and brief walk- None 10 minutes AHWD Staff
form in applicants
2. Submit filled-up application 2.1Receive and record None 10 minutes AHWD Staff
form including necessary application from walk-in
documents needed clients/DA-RFOs/LGUs
2.2 Review and evaluate None 10 minutes AHWD Staff
application
4. Pay corresponding fee 4. Issue Official Receipt None 10 minutes Cashier Staff
5. Present Official Receipt 5. Encode and print license None 10 minutes AHWD Staff
5 minutes
6.2. Affix Dry Seal None AHWD Staff
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CITIZEN’S CHARTER 1ST EDITION 2020
Prepare transmittal of
approved licenses
6.5.3 None 10 minutes AHWD Staff/ Records Staff
Endorse approved licenses
to Records Section for
mailing
END OF TRANSACTION
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CITIZEN’S CHARTER 1ST EDITION 2020
8. Picture of Carrier – FRONT, REAR (back view) and SIDE c/o Applicant
VIEW (whole body) for large, small animals and by-products
carrier
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS RESPONSIBLE
PAID TIME
1. Get and fill-up application 1. Entertain and brief walk- None 10 minutes AHWD Staff
form in applicants
2. Submit filled-up application 2.1 Receive and record None 10 minutes AHWD Staff
form including necessary incoming application from
documents needed walk-in and DA RFO’s and
LGU’s
2.2 Review and evaluate None 10 minutes AHWD Staff
application of walk-in
and incoming application
Water Transport
Vehicles –
PHP 500/ship or
large vessel;
PHP 300/small
boat
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CITIZEN’S CHARTER 1ST EDITION 2020
4. Pay corresponding fee 4. Issue Official Receipt None 10 minutes Cashier Staff
5. Present Official Receipt 5. Encode and print None 10 minutes AHWD Staff
application
6. Receive Approved license 6.1 Approval of License None AHWD Chief
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CITIZEN’S CHARTER 1ST EDITION 2020
16. REQUEST OF VACCINES, BIOLOGICS, DRUGS AND SUPPLIES INCLUDING IEC MATERIALS
For distribution in requesting LGU’s and regions as part of the animal health program and information dissemination campaign.
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CITIZEN’S CHARTER 1ST EDITION 2020
(for vaccines
request it will take
1 hour or more due
to the location of
cold storage)
3. Fill up Customer Satisfaction File customer satisfaction None 5 minutes AHWD Staff
Feedback feedback
END OF TRANSACTION
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
Office or Division: Animal Feeds, Veterinary Drugs and Biologics Control Division (AFVDBCD)
Classification: Highly Technical Transaction
Type of Transaction: G2B – Government to Business
Who may avail: Business entity with entity License-To-Operate (LTO) as Mixed Feed Manufacturer, Feed
Ingredient Manufacturer, Importer, Commercial Feed Trader, Non-Commercial Feed
Manufacturer and Indentor
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Imported Feed Products
1. Application Form for Animal Feed Product AFVDBCD
Registration (RF FVDB-04)
2. Duly accomplished form for Animal Feed Product c/o Applicant
Registration (RF FVDB-04)_(1 original copy)
3. For Branded products, Brand Name Clearance, RF c/o Applicant
FVDFB-15
(1 photocopy copy)
4. Certificate of Free Sale (CFS) c/o Applicant; Issued by Competent Authority from country of
(1 original scanned copy) origin
5. Certificate of Good Manufacturing Practice/HACCP or c/o Applicant; Issued from the Country of Origin
equivalent certificate related to safety and quality of
the product issued from the country of origin; For
grains no GMP Certificate needed; For feed additives,
feed supplement, specialty feeds, mixed feeds,
special feed nutrients preparation, GMP Certificate
required
(1 original scanned copy)
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CITIZEN’S CHARTER 1ST EDITION 2020
6. Authentication for Items 3 and 4, if not issued by c/o Applicant; Philippine Embassy or Consular Office at the
competent authority from country of origin (1 original Country of Origin
scanned copy)
7. Distribution Agreement between the importer/indentor c/o Applicant; Importer/indentor and foreign
and foreign manufacturer/supplier for branded manufacturer/supplier
products; Appointment Letter will be accepted (1
original scanned copy)
8. Technical description of the products (1 original c/o Applicant
scanned copy)
9. Process Flow/Manufacturing Procedure (1 original c/o Applicant
copy)
10. Certificate of Analysis (COA) (1 original scanned c/o Applicant, Third party laboratory from country of origin or
copy) Certificate of Analysis from local laboratory;
11. Facsimile or draft of the proposed tag or label for c/o Applicant
each type of product (3 original scanned copy);
12. Certificate of Feed Product Registration (CFPR) (1 c/o Applicant
original scanned copy)
13. Current year’s approved LTO, RF FVDB-01 (1 c/o Applicant
original scanned copy)
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CITIZEN’S CHARTER 1ST EDITION 2020
FEES TO PROCESSING
CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE
BE PAID TIME
1. Download Application form 1. Receive and None 10 minutes Receiving Officer
(RF AFVD-04) thru website acknowledge application
bai.gov.ph. and fill-up
application form
2.Submit duly filled- out 2. Review and evaluate None 30 minutes Receiving Officer
Application Form and submitted filled-out form
scanned copies of and documentary
documentary requirements requirements
via email at If complete, proceed to
afvdbcd@bai.gov.ph the step no. 4;
If incomplete, inform
client about the non-
compliance
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CITIZEN’S CHARTER 1ST EDITION 2020
requirements and
forward to the respective
Technical Evaluator
6. Evaluate application None 5 days Registration and Licensing
and documentary Section (RLCS) Technical
requirements Evaluator
7. Prepare CFPR, assign None 1 day RLCS Admin Staff
registration number, (Encoder)
encode, print, put embed
official stamp and seal
8. Final Review and None 1 day Inspection, Monitoring and
endorsement Evaluation Section (IMES)
Head
9. Recommendation None 1 day Division Chief
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CITIZEN’S CHARTER 1ST EDITION 2020
Office or Division: Animal Feeds, Veterinary Drugs and Biologics Control Division (AFVDBCD)
Classification: Highly Technical Transaction
Type of Transaction: G2B – Government to Business
Who may avail: Business entity with entity License-To-Operate (LTO) as Mixed Feed Manufacturer, Feed
Ingredient Manufacturer, Importer, Commercial Feed Trader, Non-Commercial Feed Manufacturer
and Indentor
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form RF AFVD-05 (1 original scanned copy) AFVDBCD
2. Certificate of Agreement between Manufacturer and Distributor (1 c/o Applicant, Foreign Manufacturing Agency
original scanned copy)
3. Amount and technical specification of all ingredients used as c/o Applicant
component of the product (1 original scanned copy)
4. Full description of the methods used, the facilities control in the c/o Applicant
manufacture, processing and packaging of the product (1 original
scanned copy)
5. Technical specification and physical description of the finished c/o Applicant
product (1 original scanned copy)
6. Complete assay procedure for active ingredients (finished product c/o Applicant
and degradation products, if any) (1 original scanned copy);
7. Stability studies of the product to justify claimed expiration date. c/o Applicant
Accelerated and or actual stability data from atleast three (3)
elevated temperature (1 original scanned copy)
8. Proposed generic label to be used for the product with actual color c/o Applicant
and text as per DA AO 11 and DOH AO 105 series of 1991 (1
original scanned copy);
9. Brand Name Clearance certificate (1 original scanned copy); c/o Applicant
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CITIZEN’S CHARTER 1ST EDITION 2020
10. Photocopy of valid Professional Regulation Commission (PRC) c/o Applicant ,Licensed Veterinary Medical Officer
Identification card of Veterinary Medical Officer (1 original scanned
copy);
11. Maximum Residue Limit (MRL) and Acceptable Daily Intake of the c/o Applicant
product (1 original scanned copy)
12. Original copy of latest Certificate of producct registration (CPR- c/o Applicant
VDAP- RF FVDB-11) (scanned copy);
13. Photocopy of valid LTO-VDAP (RF FVDB-08) ( scanned c/o Applicant
copy)
14. Certificate of Analysis of the batch /lot number of samples c/o Applicant
submitted (CAFAL- Central Animal Feed Analytical Laboraotry /
BAI Recognized Laboratories) (1 original scanned copy);
15. Actual commercial labels three (3) copies and BAI previously c/o Applicant
approved label (original scanned copy); and
16. Duly accomplished Declaration Form (RF-FVDB-19) (1 original c/o Applicant
scanned copy);
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CITIZEN’S CHARTER 1ST EDITION 2020
PERSON
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME
RESPONSIBLE
1. Download Application 1. Receive and None 10 minutes Receiving Officer
form (RF AFVD-05) thru acknowledge
website bai.gov.ph. and application
fill-up application form
2.Submit duly filled- out 2. Review and None 30 minutes Receiving Officer
Application Form and evaluate submitted
scanned copies of filled-out form and
documentary documentary
requirements via email requirements
at afvdbcd@bai.gov.ph If complete, proceed
to the step no. 4;
If incomplete, inform
client about the non-
compliance
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CITIZEN’S CHARTER 1ST EDITION 2020
AO No. 33 series of 2000, Amending the Revised Schedule of Fees and Charges for the Services Rendered by the
Animal Feeds Standard Division (AFSD) of the Bureau of Animal Industry (BAI)
Office or Division: Animal Feeds, Veterinary Drugs and Biologics Control Division (AFVDBCD)
Classification: Highly Technical Transaction
Type of Transaction: G2B – Government to Business
Who may avail: Business entity with entity License-To-Operate (LTO) as Manufacturer, Trader and Distributor-
Importer of veterinary biological product
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CITIZEN’S CHARTER 1ST EDITION 2020
4. Unattched label and prodcut insert and other labelling materials to be c/o Applicant
used for the product (2 copies)
5. Copy of Certificate of Analysis of three (3) batches recently issued c/o Applicant
by the regulatory agency;
6. Duly accomplished technical declaration form (RF FVDB-19); c/o Applicant
7. Valid PRC Licensed ID of Veterinary Medical Officer; c/o Applicant
8. For Imported Biologics, Government Certificate of Clearance and c/o Applicant
Free Sale / Registration approval of the product from country of
origin authenticated by the Philippines Consular Office (1 original
scanned copy);
9. For Imported Biologics, Government Certificate attesting the status c/o Applicant
of the manufacture’s competency and reliability of the personnel an
facilities. (Authenticated by the Philippine Consular Office) (1 original
scanned copy);
10. For Imported Biologics, Copy of the license/registration issued by c/o Applicant
regulatory agency from the country of origin;
11. Copies of method odf preparation, assay, test and experimental c/o Applicant
data. (Product Dossier/ Protocol);
12. Copies of studies, scientific manuscript or publication regarding the c/o Applicant
product;
13. Official Receipt (original scanned copy) c/o Applicant
RENEWAL
1. Application Letter c/o Applicant
2. Original copy of certificate of Veterinary Biological Product c/o Applicant
Registration (CVBPR);
3. Copy of previous year approved License-To-Operate (LTO) c/o Applicant
Biologics Certificate;
4. Veterinary biological product standardization test results; c/o Applicant
5. Valid PRC License of Veterinary Medical Officer; c/o Applicant
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CITIZEN’S CHARTER 1ST EDITION 2020
FEES TO BE PROCESSING
CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE
PAID TIME
1. Download Application 1. Receive and None 10 minutes Receiving Officer
form (RF AFVD-06) thru acknowledge
website bai.gov.ph. and fill- application
up application form
2.Submit duly filled- out 2. Review and evaluate None 30 minutes Receiving Officer
Application Form and submitted filled-out
scanned copies of form and documentary
documentary requirements requirements
via email at If complete, proceed to
afvdbcd@bai.gov.ph the step no. 4;
If incomplete, inform
client about its
deficiencies
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CITIZEN’S CHARTER 1ST EDITION 2020
6. Submit field trial results 5.2 Issuance of None c/o VLD-VBAS VLD-VBAS
laboratory result/or
submission of field trial
result
7. Prepare CVBPR, None 1 day RLCS
assign registration Admin Staff (Encoder)
number, encode, print,
put embed official
stamp and seal
8. Final Review and None 1 day Inspection, Monitoring and
endorsement Evaluation Section (IMES)
Head
9. Recommendation None 1 day Division Chief
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CITIZEN’S CHARTER 1ST EDITION 2020
Licensing of Animal Feed Establishment is needed to comply with the government requirements for trading and manufacturing
of animal feeds, veterinary drugs, and veterinary biological products in compliance with Republic Act 1556 (Livestock and
Poultry Feeds Act, Republic Act 10611, the Food Safety Act of 2013
Office or Division: Animal Feeds, Veterinary Drugs and Biologics Control Division (AFVDBCD)
Classification: Highly Technical Transaction
Type of Transaction: G2B – Government to Business,
Who may avail: Business entity as Commercial Mixed Feed and Feed Ingredient, Toll Feed and
Commercial Feed Trader Manufacturer, Non-Commercial Mixed Feed Manufacturer, Feed
Importer, Exporter, Indentor, Feed Supplier and Repacker, Feed Distributor, Dealer,
Retailer
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Commercial Mixed Feed (Commercial Feed
Trader/ Toll)/ Feed Ingredient Manufacturer
1. 1x1 ID Picture of Owner applicant /Authorized c/o Applicant
representative
2. Application Form RF AFVD-01 (1 original AFVDBCD
scanned copy)
3. Business Organization: DTI, SEC, or CDA whichever is applicable
a.) Sole Proprietorship –DTI
b.) Corporations - SEC
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
11. Site inspection of office, plant and warehouse, AFVDBCD- Inspection, Monitoring and Inspection Section (IMES)
validation of submitted document Staff
Non-Commercial Mixed Feed Manufacturer
1. 1x 1 Picture of Owner applicant /Authorized c/o Applicant
representative
2. Application Form RF AFVD-01 (1 original c/o Applicant
scanned copy)
3. Business Organization DTI/ SEC/ CDA c/o Applicant
4. Contract of Lease of the space (if rental) or c/o Applicant
Proof of Ownership of the building occupied
5. Business / Mayor’s Permit for the current year c/o Applicant
(original scanned copy )
6. Affidavit of Animal Population (RF FVDB-51) c/o Applicant
7. Joint Affidavit of Undertaking (RF FVBD-16) AFVDBCD
8. Site inspection of office, plant and warehouse, IMES Staff
validation of submitted document
Feed Importer / Exporter/ Indentor
1. 1x1 ID Picture of Owner applicant /Authorized c/o Applicant
representative
2. Application Form RF AFVD-01 (1 original AFVDBCD
scanned copy)
3. Business Organization DTI/ SEC/ CDA DTI/ SEC/ CDA, whichever is applicable
4. Contract of Lease of the space (if rental) or c/o Applicant
Proof of Ownership of the building occupied
5. Sketch or Location Map of the establiashment c/o Applicant
6. Business / Mayor’s Permit for the current year c/o Applicant
(original scanned copy )
7. Site Inspection of office, plant and warehouse, IMES Staff
validation of submitted document
Feed Supplier and Repacker
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
FEES TO PROCESSING
CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE
BE PAID TIME
1. Download Application 1. Receive and None 10 minutes Receiving Officer
form (RF AFVD-01) thru acknowledge
website bai.gov.ph. and fill- application
up application form
2.Submit duly filled- out 2. Review and None 30 minutes Receiving Officer
Application Form and evaluate submitted
scanned copies of filled-out form and
documentary requirements documentary
via email at requirements
afvdbcd@bai.gov.ph If complete, proceed to
the step no. 4;
If incomplete, inform
client about its
deficiencies
25.1 to 50
MT- PHP
540.00
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CITIZEN’S CHARTER 1ST EDITION 2020
50.1-100.0
MT- PHP
630.00
Morethan
100.0 MT –
PHP 720.00
Non-
Commercial
Mixed
Manufacture
r PHP
180.00
Annual Fee-
PHP 200.00
Importer/
Exporter/
Indentor –
PHP 480.00
Repacker-
PHP 120.00
Supplier-
PHP 240.00
Distributor-
PHP 120.00
Dealer-
PHP 240.00
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CITIZEN’S CHARTER 1ST EDITION 2020
Retailer –
PHP 60.00
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
Licensing of Veterinary Drug and Product Establishment is needed to comply with the government requirements for trading and
manufacturing of animal feeds, veterinary drugs, and veterinary biological products in compliance with Republic Act 1556
(Livestock and Poultry Feeds Act), Republic Act No. 6675 otherwiae known as the Generic Act of 1988, Republic 10611 known
as The Food Safety Act of 2013.
Office or Division: Animal Feeds, Veterinary Drugs and Biologics Control Division (AFVDBCD)
Classification: Highly Technical Transaction
Type of Transaction: G2B – Government to Business
Who may avail: Business entity as Veterinary Drug and Product (VDAP) Manufacturer, Trader, Importer,
Exporter, Wholesaler and Outlet
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
General Requirements
1. 1x1 ID Picture of Owner applicant /Authorized c/o Applicant
representative
2. Application Form RF AFVD-02 (1 original AFVDBCD
scanned copy)
3. Business Organization DTI/ SEC/ CDA DTI, SEC, or CDA whichever is applicable
4. Contract of Lease of the space (if rental) or c/o Applicant
Proof of Ownership of the building occupied
5. Reference Book and Documents:
c.) Republic Act 6675, the Generic Act of 1988 c/o Applicant
and relevant IRR
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
FEES TO PROCESSING
CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE
BE PAID TIME
1. Download Application 1. Receive and None 10 minutes Receiving Officer
form (RF AFVD-02) thru acknowledge
website bai.gov.ph. and fill- application
up application form
2.Submit duly filled- out 2. Review and None 30 minutes Receiving Officer
Application Form and evaluate submitted
scanned copies of filled-out form and
documentary requirements documentary
via email at requirements
afvdbcd@bai.gov.ph If complete, proceed to
the step no. 4;
If incomplete, inform
client about its
deficiencies
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CITIZEN’S CHARTER 1ST EDITION 2020
forward to the
respective Technical
Evaluator
6. Evaluate application None 10 days Registration and Licensing
and documentary Section (RLCS) Technical
requirements then Evaluator
forward to the IMES
5. Coordinate with IMES for 6.1 Coordinate to client None 15 days (excluding IMES Staff
the schedule of inspection the schedule of field travel time)
inspection, if no
conflict to the (15 days minimum
schedule, proceed to 20 days maximum)
the step no. 7
7. Inspection proper None 30 minutes IMES Staff
(Entry meeting)
7.1 Inspection of None 45 minutes IMES Staff
documents
7.2 Facility Inspection None 1 hour IMES Staff
proper
7.3 Exit meeting None 45 minutes IMES Staff
If with deficiency, company
will be submitting corrective
action and may subject to re-
inspection if necessary
8. Prepare CFPR, None 1 day RLCS Admin Staff (Encoder)
assign registration
number, encode, print,
put embed official
stamp and seal
9. Final Review and None 1 day Inspection, Monitoring and
endorsement Evaluation Section (IMES)
Head
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CITIZEN’S CHARTER 1ST EDITION 2020
Office or Division: Animal Feeds, Veterinary Drugs and Biologics Control Division (AFVDBCD)
Classification: Highly Technical Transaction
Type of Transaction: G2B – Government to Business,
Who may avail: Business entity with existing License-To-Operate (LTO) as Veterinary Biologics
Manufacturer, Importer,Distributor and Outlet
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
General Requirements
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
FEES TO PROCESSING
CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE
BE PAID TIME
1. Download Application 1. Receive and None 10 minutes Receiving Officer
form (RF AFVD-03) thru acknowledge
website bai.gov.ph. and fill- application
up application form
2.Submit duly filled- out 2. Review and None 30 minutes Receiving Officer
Application Form and evaluate submitted
scanned copies of filled-out form and
documentary requirements documentary
via email at requirements
afvdbcd@bai.gov.ph If complete, proceed to
the step no. 4;
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CITIZEN’S CHARTER 1ST EDITION 2020
If incomplete, inform
client about its
deficiencies
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CITIZEN’S CHARTER 1ST EDITION 2020
5. Coordinate with IMES for 6.1 Coordinate to client None 15 days (excluding IMES Staff
the schedule of inspection the schedule of field travel time)
inspection, if no
conflict to the (15 days minimum
schedule, proceed to 20 days maximum)
the step no. 7
7. Inspection proper None 30 minutes IMES Staff
(Entry meeting)
7.1 Inspection of None 45 minutes IMES Staff
documents
7.2 Facility Inspection None 1 hour IMES Staff
proper
7.3 Exit meeting None 45 minutes IMES Staff
If with deficiency, company
will be submitting corrective
action and may subject to re-
inspection if necessary
8. Prepare CFPR, None 1 day RLCS Admin Staff (Encoder)
assign registration
number, encode, print,
put embed official
stamp and seal
9. Final review and None 1 day Inspection, Monitoring and
endorsement Evaluation Section (IMES)
Head
10. Recommendation None 1 day Division Chief
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CITIZEN’S CHARTER 1ST EDITION 2020
Office or Division: Animal Feeds, Veterinary Drugs and Biologics Control Division (AFVDBCD)
Classification: Simple Transaction
Type of Transaction: G2B – Government to Business,
Who may avail: Business entity with existing License-To-Operate (LTO) as Feed Manufacturer, Commercial
Feed Trader, Importer, Veterinary Drugs and Product Manufacturer, Trader, Distributor-
Importer
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Duly accomplished Application Form RF c/o Applicant, AFVDBCD
AFVD-14 (1 original scanned copy)
2. Document attachment (if applicable)
a.) Cetificate of Registration with Intellectual c/o Applicant, IPO
Property Office (IPO) ;
b.) Distributorship/ Termination Agreement; c/o Applicant
c.) Sample label; c/o Applicant
d.) Transfer Letter; c/o Applicant, Supplier/ Previous user of Brandname
e.) Authority to use brand name c/o Applicant, Supplier/
f.) Letter of No Objection c/o Applicant, Previous user of Brandname
FEES TO PROCESSING
CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE
BE PAID TIME
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
Office or Division: Animal Feeds, Veterinary Drugs and Biologics Control Division (AFVDBCD)
Classification: Simple Transaction
Type of Transaction: G2B – Government to Business,
Who may avail: Business entity with existing License-To-Operate (LTO) as Feed Manufacturer, Commercial
Feed Trader, Importer, Veterinary Drugs and Product Manufacturer, Trader, Distributor-
Importer and Biologics
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Attach Proforma Invoice (1 original scanned copy); c/o Applicant, Exporter/ Manufacturer
and
2. Valid CPR/ CFPR/ VBPR; and c/o Applicant, AFVDBCD
3. Valid LTO Importer/ Manufacturer of feed c/o Applicant, AFVDBCD
establishment, veterinary drugs and product and
biologics
If importing for own-use, attach LTO as Feed/
VDAP Manufacturer
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CITIZEN’S CHARTER 1ST EDITION 2020
FEES TO PROCESSING
CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE
BE PAID TIME
1. Deposit advance 1. Issue official receipt PHP 150.00 5 minutes Cashier Staff
payment
2. Sign up/ create an 2. Approve application None 30 minutes InterCommerce Staff
account at electronically
InterCommerce
Network Services, Inc
(Information
Technology and
Networking Services
company)
3. Apply SPS Import 3.1 Review SPS IC None 5 minutes/ Registration and Licensing
Permit. Fill out the Application and application Section (RLCS) Technical
template online and attachments as reviewer
upload requirements reference. If
application and
attachments are
correct and valid, the
reviewer endorses the
applciation. If with
deficiencies, reviewer
reject the application
and indicate the need
attachment or changes
3.2 Endorsement None 5 minutes/ Inspection, Monitoring and
application Evaluation Section (IMES) Head
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CITIZEN’S CHARTER 1ST EDITION 2020
Office or Division: Animal Feeds, Veterinary Drugs and Biologics Control Division (AFVDBCD)
Classification: Simple Transaction
Type of Transaction: G2B – Government to Business,
Who may avail: Business entity with existing License-To-Operate (LTO) as Feed Manufacturer, Commercial
Feed Trader, Importer, Veterinary Drugs and Product Manufacturer, Trader, Distributor-
Importer and Exporter
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request letter c/o Applicant, AFVDBCD
2. Proforma Invoice c/o Applicant, Exporter or Manufacturer
3. Certificate of product registration VDAP-CPR c/o Applicant, AFVDBCD
or Feeds- CFPR
4. LTO VDAP Exporter and Feed Exporter c/o Applicant, AFVDBCD
5. Authorization Letter from the manufacturer c/o Applicant, Manufacturer
FEES TO PROCESSING
CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE
BE PAID TIME
1. Submit letter request 1. Receive and None 10 minutes Administrative Support Staff
and scanned copies of acknowledge the
documentary requirements request issuance of
via email at ECC and forward to
afvdbcd@bai.gov.ph the encoder.
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CITIZEN’S CHARTER 1ST EDITION 2020
If incomplete, inform
client about its
deficiencies
2.Reroute letter None 5 minutes Administrative Support Staff
request to RLCS
Office or Division: Animal Feeds, Veterinary Drugs and Biologics Control Division (AFVDBCD)
Classification: Highly Technical Transaction
Type of Transaction: G2B – Government to Business,
Who may avail: Business entity with existing License-To-Operate (LTO) as Feed Importer
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
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CITIZEN’S CHARTER 1ST EDITION 2020
1. Veterinary Services
a) Organizational structure of the c/o Applicant,National Veterinary Authority of the exporting country
Office of the Veterinary Services
(national, regional/state, district)
b) Number of technical staff (how c/o Applicant,National Veterinary Authority of the exporting country
many veterinarians and Animal
health assistant)
b) Annual production of meat and dairy products c/o Applicant,National Veterinary Authority of the exporting country
3. Animal Health Status c/o Applicant,National Veterinary Authority of the exporting country
a) Disease present in the country c/o Applicant,National Veterinary Authority of the exporting country
b) List of notifiable disease c/o Applicant,National Veterinary Authority of the exporting country
c) Five-year disease data inlcuding c/o Applicant,National Veterinary Authority of the exporting country
distribution of morbidity and mortality by
state/ district
4. Disease Surveillance System: Disease c/o Applicant,National Veterinary Authority of the exporting country
Reporting System
a) Laws on compulsory reporting/notification c/o Applicant,National Veterinary Authority of the exporting country
on the occurrence of disease
b) Flow of report from the farm/ village to the c/o Applicant,National Veterinary Authority of the exporting country
Central Veterinary Authority
c) Investigation of disease outbreaks c/o Applicant,National Veterinary Authority of the exporting country
d) Diagnostic capabilities c/o Applicant,National Veterinary Authority of the exporting country
5. Disease Control Program c/o Applicant,National Veterinary Authority of the exporting country
a) Laws governing disease control c/o Applicant,National Veterinary Authority of the exporting country
b) Laws governing disease control c/o Applicant,National Veterinary Authority of the exporting country
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CITIZEN’S CHARTER 1ST EDITION 2020
c) Strategies for disease control c/o Applicant,National Veterinary Authority of the exporting country
- Vaccination
- Treatment
6. Slaughterhouses/Dressing Plants c/o Applicant,National Veterinary Authority of the exporting country
a) List of accredited or registered c/o Applicant,National Veterinary Authority of the exporting country
slaughterhouses/dressing plants with their
address
b) GMP/HACCP Certifications c/o Applicant,National Veterinary Authority of the exporting country
c) Number of stockyards c/o Applicant,National Veterinary Authority of the exporting country
d) Source of Animals by districts/state c/o Applicant,National Veterinary Authority of the exporting country
e) Certification of Veterinary Officer as to c/o Applicant,National Veterinary Authority of the exporting country
compliance of the
slaughterhouses/dressing plants with
existing quality standards and regulations
Rendering Plants
1. Photocopy of Registration/Accreditation c/o Applicant, exporting company
Certificates
2.Photocopy of GMP and/or HACCP Certificates c/o Applicant, exporting company
3.Photocopy of Risk Management Program c/o Applicant, exporting company
4. List of processed animal protein products c/o Applicant, exporting company
intended for export to the Philippines
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CITIZEN’S CHARTER 1ST EDITION 2020
10. List of countries where products are being c/o Applicant, exporting company
exported
11. Authentication from the Philippine Embassy or c/o Applicant, exporting company
Consulate Office
FEES TO PROCESSING
CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE
BE PAID TIME
1. Submit letter of intention 1.1 Receive letter of None 10 minutes Administrative Support Staff
to accredit foreign rendering Intent
plant
1.2 Provide list of None 15 minutes Inspection Team
documentary
requirements
1.3 Assign an None 1 day AFVDBCD and NVQSD
inspection team
2.Submit list of information 2.1 Review and assess None 2 hours Inspection Team
requested by BAI submitted documents
2.2Endorse documents None 1 day Inspection Team
to NVQSD for review
of their concerns. If
complete proceed to
process step no. 3. If
with defeciencies,
Inspection team
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CITIZEN’S CHARTER 1ST EDITION 2020
feedback to exporting
country and rendering
plant about its
deficiencies
3.Foreign Rendering plant 3.1Receive letter of None 1 day Foreign Rendering plant
schedule the visit and Invitation with
invites BAI to visit the plant schedule of visit of
their facility
3.2Preparation of None 5 days Inspection Team
travel documents
3.3Visit of Rendering None 10 days Inspection Team
Plant/ Facility
3.4Submit travel report None 1 day Inspection Team
and recommendation
4. Prepare Certificate None 5 minutes / Admin Support Staff
assign registration certificate
number, encode, print,
put embed official
stamp and seal,
5. Final Review and None 10 minutes Inspection, Monitoring and
endorsement /certificate Evaluation Section (IMES) Head
6. Recommendation None 5 minutes / Division Chief
certificate
7. Preparation of None 5 minutes / Admin Support Staff
Transmittal certificate
8. Approval None 1 day BAI Director
4.Go to BAI Central Office 4.1Release Certificate None 5 minutes/ Designated Releasing Officer
and proceed to the Dome of Accreditation (RF certificate
for the release of FVDB-46)
Acrreditation of Foreign *The validity of
Rendering Plant Certificate Accreditation is not
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
Applicants may apply for BAI Accreditation as importer or exporter of live animals, animal products and animal by products
(except meat) prerequisite to SPS Import Clearance or Export Commodity Clearance/International Veterinary Certificate
application pursuant to DA Administrative Order No.9 s.2010 for import and the following issuances for export:
• DA-SO No. 2004 series of 2000
• BAI Memorandum Order dated June 19, 2009 “Requirements for the Export of
• Animals, Animal Products and By-products
• BAI Memorandum Order dated September 30, 2004 “Requirements and Procedures in the Export of Poultry (Hatching
Eggs, Day-Old Chicks and Frozen Poultry Meat)
• DA Memorandum Circular No. 03 s.2018 “Guidelines on the Export of Live Animals, Animal products and by-products from
the Philippines
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CITIZEN’S CHARTER 1ST EDITION 2020
3. Receive an e-mail reply or text 3. Send an e-mail reply or None 1 day National Veterinary Quarantine
message or a phone call from text message or call the client Services Division, Technical staff
NVQSD regarding schedule of for the schedule of inspection
inspection
4. Guide the NVQSD inspector/s 4.1 Conduct on Site None 3 days National Veterinary Quarantine
during inspection and evaluation. Inspection and Evaluation of Services Division, Technical staff
Provide documents and records client’s facility and verification
requested by the inspector. of records
5. Wait for the result of the 4.2 Prepare and submit None 3 days National Veterinary Quarantine
application inspection report and Services Division, Technical staff
recommendation
4.3 Prepare Certificate of None 1 hour National Veterinary Quarantine
Accreditation for compliant Services Division, Administrative
application Assistant
4.4 Recommend Approval of None 1 day National Veterinary Quarantine
Accreditation Services Division Chief
4.5 Approval of the Certificate None 3 days BAI Director
of Accreditation
6. Receive notification from NVQSD 6.1 Notify client that the None 1 hour National Veterinary Quarantine
via text message, phone call or e- Accreditation Certificate is Services Division, Administrative
mail to pick-up Certificate of now ready for pick up Assistant
Accreditation
7. Payment of Certificate Fee 5.1 Issuance of Order of Certificate 1hour Accounting
Payment Fee-PHP
100
5.2 Receive payment and Certificate 1 hour Cashier
issue Official Receipt Fee-PHP
100
6. Receive Certificate of 6.1 Check payment receipt 1 hour Records
Accreditation 6.2 Stamp dry seal in the
Certificate
6.3 Release Certificate of
Accreditation
TOTAL PHP 100 14 days 6
hours
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CITIZEN’S CHARTER 1ST EDITION 2020
2. ONLINE ISSUANCE OF SPS IMPORT CLEARANCE FOR ANIMAL PRODUCTS AND BY-PRODUCTS
Applicants may apply for SPS Import Clearance through the intercommerce website prior to importation of animal products and by-
products pursuant to DA Administrative Order No.9 s.2010, this is to ensure that the products meet our country’s animal health and
food safety standards. The importation terms and conditions are also prescribed in the SPS Import Clearance for the importer’s
compliance.
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
3. ONLINE ISSUANCE OF SPS IMPORT CLEARANCE FOR LIVE ANIMALS (EXCEPT DOGS AND CATS)
Applicants may apply for SPS Import Clearance through the intercommerce website prior to importation of live animals (except
dogs and cats) pursuant to DA Administrative Order No.9 s.2010, this is to ensure that the animals comply with our country’s animal
health regulations to prevent the inadvertent introduction and spread of transboundary animal diseases. The importation terms and
conditions are also prescribed in the SPS Import Clearance for full compliance.
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CITIZEN’S CHARTER 1ST EDITION 2020
(02)843-8182
Trunkline:
(02) 888-4674 dial 2 | Sales and
Marketing
Mobile : 09189024269
|09175664362
https://www.intercommerce.com.ph/c
ontact.asp
to register a user account.
2. Log-in at 2.1 Log-in at None 2 days National Veterinary Quarantine
www.intercommerce.com.ph/login.as http://da.intercommerce.com. Services Division, Online technical
p to file for SPS Import Clearance ph/ and perform Application evaluator
and upload Proforma Invoice. completeness review, check
Import Risk Assessment
report, standing ban and
other import related concerns
2.2 Endorse or reject None 1 day
application
3. Wait for the processing of 3.1 Re-evaluation of None 2 days National Veterinary Quarantine
application application Services Division, Chief
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
4. Laboratory test results required by the importing country (1 Authorized testing center approved/recognized/referred by the
original) importing country
5. Certificate of Inspection and completion of 31 days pre-export Bureau of Animal Industry, National Veterinary Quarantine Services
Quarantine inspection of NVQSD (during the start, middle and at the Division
end of the specified period) for non-human primates (1 original)
6. Day-Old-Chicks
• Pre-requisite: The Philippines must be an accredited National Competent Authority of destination country
exporter by the importing country. The Bureau of Animal
Industry shall make a formal request for accreditation. BAI
must accomplish the set of questionnaires required by the
importing country. Other countries require an import risk
analysis as well.
• Certificate of Export Farm accreditation (1 photocopy)
Exotic Animals
• Letter of Request to Export addressed to the BAI Director (1 Bureau of Animal Industry, National Veterinary Quarantine Services
letter/electronic mail) Division
• CITES permit from the Biodiversity Management Bureau,
DENR (1 original)
• If it is not possible to present the animal to NVQSD for
inspection, arrange a schedule with the NVQSD for
inspection of the animals in the farm
• Serological test/s results for diseases required by the
importing country (1 original)
• A Veterinary Health/Quarantine Certificate in compliance with
the animal health requirements of the importing country shall
be attached (1 original)
FEES TO PROCESSIN
CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE
BE PAID G TIME
1. Submit letter of intent with the In person/courier services None 1 day BAI Office of the Director,
copies of applicable above listed Administrative Assistant
requirements.
1.1 Receive letter with the
in person/courier services: requirements from
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
• Seal Number
• Name, Address of Approved Processing Plant
• Plant Accreditation Number
• Place of Dispatch
• Country and Place of Destination
• Means of Conveyance
• Date of Dispatch
• Control Number of Foreign Meat Inspection Certificate/VHC
of raw materials
2. Import Veterinary Health/Quarantine Certificate (1 original National Competent Authority of destination country
letter/electronic copy)
3. For Fully Processed Products including Canned Goods National Meat Inspection Service
• Meat Inspection Certificate (1 original)
• Certificate and Laboratory Report (1 original)
4. For Frozen Poultry Meat National Meat Inspection Service
• Packing List (1 original)
• Official Meat Inspection Certificate from NMIS (1 original)
• NMIS Laboratory Report (1 original)
FEES TO PROCESSIN
CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE
BE PAID G TIME
1. Submit letter of intent with the In person/courier services None 1 day BAI Office of the Director,
copies of applicable above listed Administrative Assistant
requirements. 1.1 Receive letter with the
requirements from
in person/courier services: client/messenger and stamp
Address: BAI Director’s Office, receiving copy
Visayas Ave., Vasra, Diliman,
Quezon City
1.2 Forward letter with the None
requirements to National
Veterinary Quarantine
Services Division
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
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CITIZEN’S CHARTER 1ST EDITION 2020
5. Wait for the result of the For embryonated and Salted None 3 days National Veterinary Quarantine
application Eggs Services Division, Technical staff
5.1 Prepare and submit
inspection report and
recommendation. Skip this
step for hides, skin,
commercial leathers and
feathers.
5.2 Prepare Commodity None 1 hour National Veterinary Quarantine
Clearance Certificate for Services Division, Administrative
compliant application Assistant
5.3 Review and approval of None 4 hours National Veterinary Quarantine
Commodity Clearance Services Division, Authorized
Certificate approving Veterinarian
6. Receive notification from NVQSD 6.1 Notify client that the None 1 hour National Veterinary Quarantine
via text message, phone call or e- Commodity Clearance Services Division, Administrative
mail to pick-up Commodity Certificate is now ready for Assistant
Clearance Certificate pick up
6. Receive Commodity Clearance 6.1 Stamp dry seal in the 1 hour Records
Certificate Certificate
6.2 Release Commodity
Clearance Certificate
TOTAL for General Application None 2 days 8
hours
TOTAL for Hides, Skin, Commercial Leather and Feathers None 4 days 8
hours
TOTAL for Embryonated and Salted Eggs None 10 days 8
hours
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8. ISSUANCE OF LOCAL SHIPPING PERMIT FOR LIVE ANIMALS, ANIMAL PRODUCTS AND BY-
PRODUCTS
Any person or entity whether government or private shall secure a Shipping Permit for the domestic movement (intra-regional,
inter-regional and inter-island) of live animals, animal products and by-products as per DA Administrative Order No.5 s.2019 in
accordance with the objectives of Republic Act (RA) No. 7394, otherwise known as the Consumer Act of the Philippines and R.A.
No. 8345, otherwise known as the Agriculture and Fisheries Modernization Act of 1997 (AFMA).
Office or Division: National Veterinary Quarantine Services Division
Classification: Simple
Type of Transaction: G2C - Government to Citizen; G2B – Government to Business; G2G – Government to Government
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Live Animals:
Hatching Eggs (HEs)/Day-old-chicks (DOCs)/Ready-to-Lay
Pullets (RTL)
• BAI Certificate of Hatchery Facility accreditation (1 BAI- Animal Health and Welfare Division
photocopy)
• BAI Certificate of Poultry Farm accreditation (1 photocopy) BAI- Animal Health and Welfare Division
• Livestock Handler’s License and BAI, DA Regional Field Office, LGU Office of the Provincial
Registration of Transport Carrier (1 photocopy) Veterinarian
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• Veterinary Health Certificate with Newcastle Disease (ND) If issued by farm veterinarian, it must be concurred by LGU
vaccination, ND and Avian Influenza free Certification (1 (Municipal/City/Provincial) or DA Regional Field Office veterinarian
original)
Broilers from Commercial Farms BAI, DA Regional Field Office, LGU Office of the Provincial
• Livestock Handler’s License and Veterinarian
Registration of Transport Carrier (1 photocopy)
If issued by farm veterinarian, it must be concurred by LGU
• Veterinary Health Certificate with Newcastle Disease (ND) (Municipal/City/Provincial) or DA Regional Field Office veterinarian
vaccination, ND and Avian Influenza free Certification (1
original)
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• Laboratory Compliance Report for Avian Influenza (1 original) If issued by farm veterinarian, it must be concurred by LGU
(Municipal/City/Provincial) or DA Regional Field Office veterinarian
Quails
• BAI Certificate of Poultry Farm Accreditation(1 photocopy)
• Livestock Handler’s License and Registration of Transport BAI- Animal Health and Welfare Division
Carrier(1 photocopy)
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• Two (2) negative AI Laboratory Test results. Test results shall BAI, DA Regional Field Office, LGU Office of the Provincial
cover the entire flock population when the sample collection Veterinarian
was done and shall be valid for one shipment only (1 original)
• Livestock Handler’s License and Registration of Transport If issued by farm veterinarian, it must be concurred by LGU
Carrier (1 photocopy) (Municipal/City/Provincial) or DA Regional Field Office veterinarian
• Veterinary Health Certificate with Newcastle Disease (ND)
and Avian Influenza free Certification (1 original) BAI- Animal Health and Welfare Division
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with NO reported cases/outbreaks of priority swine diseases If issued by farm veterinarian, it must be concurred by LGU
such as Swine Influenza (SIV) in the source farm for past 6 (Municipal/City/Provincial) or DA Regional Field Office veterinarian
months (1 original)
• BAI Laboratory Compliance Certificate for PRRS, PRV and
Brucella (1 original)
• Classical Swine Fever vaccination (1 original)
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Cattle for breeding BAI, DA Regional Field Office, LGU Office of the Provincial
• Livestock Handler’s License and Veterinarian
Registration of Transport Carrier(1 photocopy)
• Certificate of farm accreditation(1 photocopy)
• Veterinary Health Certificate indicates NO disease outbreaks BAI, Animal Health and Welfare Division
(FMD, TB, Surra, Blue Tongue, on the farm or premises of
origin for the past 6 months) (1 original) If issued by farm veterinarian, it must be concurred by LGU
• PNP clearance to Transport/Ship Large Animals (1 original) (Municipal/City/Provincial) or DA Regional Field Office veterinarian
• Barangay clearance for certificate of ownership/ transfer of
individual animals with individual animals identified by ear
tag/ear notch/branding/markings, breed, sex and
age. (1 original)
• Laboratory Test results for Bovine Tuberculosis, Surra, and BAI, Animal Health and Welfare Division
Brucellosis Paratuberculosis (Johnes Ds.) for imported cattle
(1 original) Farm Veterinarian
Goat/Sheep for Breeding LGU (barangay or Municipal Mayors Office) for Certificate of
• Livestock Handler’s License and ownership; Philippine National Police for clearance
Registration of Transport Carrier(1 photocopy)
• Certificate of farm accreditation(1 photocopy)
• Veterinary Health Certificate indicates the animals are
apparently healthy and sourced from farm/compartment zone
with NO reported cases/outbreaks of priority diseases.
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Individual animals shall be identified by ear tag, breed, sex BAI, DA Regional Field Office, LGU Office of the Provincial
and age. (1 original) Veterinarian
• Laboratory test results for Small Ruminant Lentivirus (CAE)
Blue Tongue, Paratuberculosis and Brucellosis (1 original) BAI, Animal Health and Welfare Division
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Wild Animals and Other Exotic Pets BAI- Animal Disease Diagnosis and Reference Laboratory or DA
• Local Transport Permit (1 original) Regional Animal Disease Diagnostic Laboratory (RADDL)
• Veterinary Health Certificate (1 original)
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Online:
https://nvqsd.bai.gov.ph
/
• For New User,
Create account as
REGULAR CLIENT
or ONE TIME
CLIENT. Once you
have completed the Online:
registration, you can 1.1 Log-in account
proceed with the 1.2 Click the For Review tab to view new
filing of application. applications
1. Log-in your account
at nvqsd.bai.gov.ph/
2. Fill in shipment
details and upload
applicable
requirements
3. Submit application
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registered client
account
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1. Fill-up Laboratory Guide and answer queries from 5-10 minutes Receiving/ Releasing
Examination Request Form clients Clerk/Technical Staff at
(LERF) Sample Submission Rm
Interview clients for additional
information
2. Submit accomplished Accept and preliminarily assess 25-30 minutes -DO-
LERF with the samples completeness of request form
Verify correctness of entries
on Form
Accept and check samples
(as to quantity & quality etc.)
Assign Laboratory Request
Number and record data into
ADDRL logbook
Endorse laboratory samples to
responsible laboratory unit
3. Get Claim Stub Prepare and issue Claim Stub 1 minute -DO-
4. Get Order of Payment Issue Order of Payment 3 minutes -DO-
5. Pay corresponding fees Issue Official Receipt (OR) 3 minutes Cashier
6. Present OR for logging Log OR number in the logbook & 1 minute Receiving/ Releasing
purposes return to client Clerk/Technical Staff at
Sample Submission Room
7. Fill-up Customer Give CSS form to client 2 minutes -DO-
Satisfaction Survey (CSS)
Form
8. Return according to date Release Lab. Reports 5 minutes -DO-
indicated in Claim Stub to get
Lab. Report/s
TOTAL: 55 minutes
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Accreditation Fee
PhP 2,500.00
Renewal Fee
PhP 1,500.00
Office or Division: Veterinary Laboratory Division - Chemical Feed Analysis Section (CFAS)
Classification: Highly Technical
Type of G2C – Government to Citizens
Transaction:
G2B – Government to Businesses
G2G – Government to Government
Who may avail: External Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
• Laboratory Request Form (LRF) - secure from BAI-
CFAS, Visayas Ave., Diliman, Q.C.
• Samples to be tested are properly identified and
packed.
• Antibiotics, Vitamins and Trace Mineral samples
must be accompanied with label claims.
• Manure samples must be bone-dried and well
packed.
• Forages must be sun-dried and reduced to
appropriate size.
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Sample Weight/Volume
Analysis Required
(Not Less Than)
Proximate Analysis 250 g
Individual Analyte 100 g
Liquid Sample/Suspension 250 ml
Veterinary Drugs (Finished
250 g
Products)
Veterinary Drugs (Raw Materials) 10 g
Premixes 250 g
Banned Drugs 1,000 g
Aflatoxin and Other Mycotoxins 1,000 g
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
Fill-up Laboratory Request Guide and answer 5-10 minutes Receiving Officers
Form (LRF) queries from clients
Interview clients for
additional information
Submit accomplished LRF Accept and preliminarily 5 minutes per -DO-
assess completeness of sample
information
Verify correctness of
entries on Form and
check samples according
to acceptance criteria
Get Order of Payment A Issue Order of Payment 2 minutes -DO-
A
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Submit Order of Payment A Issue Order of Payment 2 minutes Accounting Section Staff
B
Submit Order of Payment B Issue Official Receipt 3 minutes Cashier
and Pay corresponding fees (OR)
Present OR for logging Record OR number in 2 minutes Receiving Officers
purposes LRF and code sample
Return OR to client
Fill-up Customer Satisfaction Give CSS form to client 2 minutes -DO-
Survey (CSS) Form
Return to claim Chemical Release original CAR 2 minutes per -DO-
Analysis Report (CAR) CAR
TOTAL: 28 minutes
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Office or Division: Livestock Research and Development Division-Animal Products Development Section
Classification: Simple
Type of Government-to-Citizens (G2C)
Transaction:
Who may avail: Student from College/University
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request letter from School/University (1 copy) School/University
Resume (1 copy) c/o applicant
Health Certificate with Chest X-ray result (1 copy) Accredited medical facility
Copy of grades (1 copy) School/University
Waiver signed by parent/guardian (1 copy) Parent/Guardian
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
1. Submit letter of request 1. Receive letter of None 1 day Training / Admin Staff, LRDD
addressed to the Director of request and inform APDS
BAI personally or by email cc applicant of requirements
APDS to be submitted
2. Submits requirements and 2. Process approved None 1 day Training / Admin Staff, LRDD
waits for the approval of the application and check APDS
request requirements
3. Waits for the practicum 3. Prepares practicum None 1 day Training Staff,
schedule schedule and inform
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2. PLANT VISIT
Office or Division: Livestock Research and Development Division-Animal Products Development Section
Classification: Simple
Type of Government-to-Citizens (G2C)
Transaction:
Government-to-Government (G2G)
Government-to-Business (G2B)
Who may avail: Interested party/students
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Health Certificate with Chest X-ray result (1 copy) Accredited medical facility
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Office or Division: Livestock Research and Development Division-Animal Products Development Section
Classification: Simple
Type of Government-to-Citizens (G2C)
Transaction:
Government-to-Government (G2G)
Government-to-Business (G2B)
Who may avail: Meat Industry stakeholders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Health Certificate with Chest X-ray result (1 copy) Accredited medical facility
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PhP 3,000.00
(480H)
Office or Division: Livestock Research and Development Division-Animal Products Development Section
Classification: Simple
Type of Government-to-Citizens (G2C)
Transaction:
Government-to-Government (G2G)
Government-to-Business (G2B)
Who may avail: Interested parties
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Demonstration table, potable water, stove, meat materials Interested parties
and ingredients
Request letter Interested parties
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
1.1 Walk-in: Enters APDS 1.1.1 Assist client to None 5 minutes
gate, registers at guard’s log APDS Admin office Guard on duty,
book inquires re: meat LRDD APDS
processing demo request
1.1.2 Informs client of None 5 minutes Admin Staff/ Training staff,
what assistance APDS LRDD APDS
can offer; and ask client
to send a letter of request
addressed to the BAI
director
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Office or Division: Livestock Research and Development Division-Animal Products Development Section
Classification: Simple
Type of Government-to-Citizens (G2C)
Transaction:
Government-to-Government (G2G)
Government-to-Business (G2B)
Who may avail: Butchers, Meat Vendors, Dealer and Plant Workers, Entrepreneurs and any interested individual/party
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Health Certificates (1 copy) Accredited medical facility
Chest x-ray result (1 copy) Accredited medical facility
For MPSM mandatory attendance to BMP and for PSPC Employer
(certificate of employment with at least six months
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Office or Division: Livestock Research and Development Division-Animal Products Development Section
Classification: Complex
Type of Government-to-Citizens (G2C)
Transaction:
Government-to-Government (G2G)
Government-to-Business (G2B)
Who may avail: Meat industry stakeholders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Health certificates (1 copy) Accredited medical facility
Chest x-ray result (1 copy) Accredited medical facility
Waiver Employer/Guardian
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
1.1. Walk-in: Enters APDS 1.1.2. Assist client to 5 minutes Guard on duty,
gate, registers at guard’s log APDS Admin office LRDD APDS
book inquires re: request for
Tailor made trainings
1.1.2. Informs client of 5 minutes Admin / Training Staff,
what trainings APDS can LRDD APDS
offer; and ask client to
send a letter of request
addressed to the APDS
Chief
1.2. Phone-in: Calls APDS, 1.2. Informs client of what 5 minutes Admin / Training Staff,
inquires on requested training trainings APDS can offer; LRDD APDS
and ask client to send a
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letter of request
addressed to the APDS
Chief
1.3. E-mail: E-mails APDS on 1.3 Informs client of what 5 minutes Admin / Training Staff,
requested training trainings APDS can offer; LRDD APDS
and ask client to send a
letter of request
addressed to the APDS
Chief
2.Submit request letter 2. Receives request letter 2 days APDS Chief / Training Unit,
addressed to the Chief of forwards letter to Training LRDD APDS
APDS Unit
3.Waits for the confirmation 3. Prepares training 1-2 days Training Staff / Concerned
and details from Training Unit proposal Unit / Staff,
LRDD APDS
4.Receives proposal from 4.Sends proposal to 3 days Training Staff / Concerned
APDS for review client, for review, Unit / Staff,
approval LRDD APDS
5.Receives final proposal for 5. Sends final proposal 15 minutes Training Staff,
conforme for signature / Conforme LRDD APDS
of client
6.Submit requirements, signs 6. Accepts and checks 15 minutes Training Staff,
conforme that requirements are LRDD APDS
complete
7.Waits for the training 7.Schedules the training 3 days Training Staff / Admin Unit
schedule and prepares training / Concerned Technical Unit
materials / paraphernalia / Staff,
LRDD APDS
8.Pays training fee 8.Prepares billing Budget is 15 minutes Training Staff / Collecting
statement and collect prepared Officer,
fees depending on the LRDD APDS
training needs of
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the requesting
party.
9.Attends training 9.Conducts tailor made 1-5 days, Training Staff / Concerned
training depending on Unit Staff,
training design LRDD APDS
10.Receives certificates from 10.Prepares and 1 hour Training / Admin Staff,
APDS distributes certificates to LRDD APDS
trainees
TOTAL: 15 days 2 hours
and 5 minutes
Office or Division: Livestock Research and Development Division-Animal Products Development Section
Classification: Simple
Type of Government-to-Citizens (G2C)
Transaction:
Government-to-Government (G2G)
Government-to-Business (G2B)
Who may avail: Meat industry stakeholders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request letter stating specific assistance needed Client requesting the service
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
1.1.Walk-in: Enters APDS 1.1.1Assist client to 5 minutes Guard on duty, LRDD
gate, registers at guard’s log APDS Admin office APDS
book inquires re: request
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Office or Division: Livestock Research and Development Division- Research Management Section
Classification: Simple
Type of Government-to-Citizens (G2C),
Transaction:
Government-to-Government (G2G)
Who may avail: DA RFOs, LGUs, Farmers Group
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request letter addressed to BAI Director (1 copy) Client requesting the service
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
1. Snail mail or Email: Send 1.1 Receive snail mail or None 5 minutes Admin Staff,
request letter to BAI Directors’ email and forward to BAI
LRDD
Office Director for comment
1.2. Comment or note by None 1 hour BAI Director,
BAI Director
Office of the Director
1.3. Forward request None 15 minutes Admin Staff,
letter to LRDD Chief
Office of the Director
1.4. Receive request None 1 minute Admin Staff,
letter
LRDD
1.5. Comment or note by None 5 minutes LRDD Chief,
LRDD Chief
LRDD
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Office or Division: Livestock Research and Development Division- Research Management Section
Classification: Simple
Type of Government-to-Citizens (G2C),
Transaction:
Government-to-Government (G2G)
Government-to-Business (G2B)
Who may avail: Individual or group of clients (farmers, students, etc.) interested in livestock production
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None
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copies of relevant
materials
2. Client fill-up client 2. Provide client None 2 minutes Admin Staff,
satisfaction feedback satisfaction feedback
form LRDD
TOTAL: None 25 minutes
Office or Division: Livestock Research and Development Division- Research Management Section
Classification: Simple
Type of Government-to-Citizens (G2C),
Transaction:
Government-to-Government (G2G)
Government-to-Business (G2B)
Who may avail: Farmers (group or individual)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request letter addressed to BAI Director (1 copy) Client requesting the service
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
1. Snail mail or Email: Send 1.1. Receive snail mail or None Admin Staff,
request letter to BAI Directors’ email and forward to BAI 5 minutes
office Director for comment LRDD
1.2. Comment or note by None BAI Director,
BAI Director 1 hour
Office of the Director
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Office or Division: Livestock Research and Development Division- Technology Packaging and Transfer Section
Classification: Highly Technical
Type of Government-to-Citizens (G2C),
Transaction:
Government-to-Government (G2G)
Who may avail: DA RFOs, LGU’s livestock center, farmers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request letter addressed to BAI Director (1 copy) Client requesting the service
2. Memorandum of Agreement (1 copy) Client requesting the service
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
1. Snail mail or Email: Send 1.1. OD receives letter None
project scope to BAI request from DA
Directors’ office RFO/LGU endorsed by Admin Staff,
the RED to the BAI 5 minutes
Director. Private Office of the Director
individuals may also
submit letter request
1.2. OD forwards project None BAI Director,
scope to LRDD for 1 day
appropriate action Office of the Director
2. Attend scheduled meeting 2.1 LRDD Chief instructs None LRDD Chief and Program
with Program Manager and Program Manager to 1 day Manager,
prepare site for evaluation conduct site evaluation
(GF-BAI-177) and LRDD
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Office or Division: Livestock Research and Development Division- Technology Packaging and Transfer Section
Classification: Highly Technical
Type of Government-to-Citizens (G2C),
Transaction:
Government-to-Government (G2G)
Who may avail: DA RFOs, LGU’s livestock center, farmers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request letter addressed to BAI Director (1 copy) Client requesting the service
2. Memorandum of Agreement (1 copy) Client requesting the service
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
1. Snail mail or Email: Send 1.1. OD receives letter None
project scope to BAI request from DA
Directors’ office RFO/LGU endorsed by Admin Staff,
the RED to the BAI 5 minutes
Director. Private Office of the Director
individuals may also
submit letter request
1.2. OD forwards letter None BAI Director,
request to LRDD for 1 day
appropriate action Office of the Director
2. Attend scheduled meeting 2.1 LRDD Chief instructs None LRDD Chief and Program
with Program Manager and Program Manager to 2 days
Manager,
prepare site for evaluation conduct site evaluation
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needs to prepare
trench
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1. ANIMAL LOAN UNDER THE NATIONAL GENETIC RESOURCE IMPROVEMENT PROGRAM (NGRIP)
MALE BREEDER LOAN (MBLP), MULTIPLIER FARM NETWORK (MFN)
Office or Division: Farm Operation Group - NBCRDC Nueva Ecija, NBCRDC Palawan, NBCRDC Bukidnon, NFRRDC
Masbate, NSRRDC Zamboanga del Sur
Classification: Complex Transaction
Type of Government-to-Citizens (G2C),
Transaction:
Government-to-Government (G2G)
Government-to-Business (G2B)
Who may avail: External Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Capability and capacity to raise livestock
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
1. Letter of intent/ request 1.1 Receive, record and None 1 day Office of the Director
from client, or with DA forward communication
endorsement to BAI for action
1.2 Receive and record None 1 day Office of the Director to
for tracking Farm Operations Group
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Regional Coordinator
and RDC Center Chief)
through a letter stating
possible corrective
measures
If qualified, inform the
client (cc: NGRIP
Regional Coordinator and
RDC Center Chief)
through a letter indicating
approval and next-step
processes
5.2 Coordinate with None 2 days Farm Operations Group to
concerned BAI R&D R&D Center concerned
Center (RDC) as to the
number of head and full
description of each
animal for Authority to
Release Animal (ATRA);
Prepare Animal Loan
Contract
6. Informed of the Animal Facilitate signing of None 10 days FOG, 3rd floor, LRDD
Loan Contract signing Animal Loan Contract Building and
with client-recipient, DA- R&D Center
RFO RED, and BAI
Director, and Notarial
7. Load and transport the Release of Animals – None 1 day R&D Center
animals; secure shipping Issuance of Property
permit Acknowledgement
Receipt (PAR), Invoice
Receipt (for government
recipients only), and
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Veterinary Health
Certificate Secure Authority to Ship
Livestock (in case of inter-
Secure Authority to Ship island transport)
Livestock (in case of
inter-island transport)
TOTAL: 30 days
Office or Division: Farm Operation Group -NBCRDC Nueva Ecija, NBCRDC Palawan, NBCRDC Bukidnon, NFRRDC
Masbate, NSRRDC Zamboanga del Sur
Classification: Simple Transaction
Type of Government-to-Citizens (G2C),
Transaction:
Government-to-Government (G2G)
Government-to-Business (G2B)
Who may avail: External Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Letter Request/ Letter of Intent
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
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Office or Division: Farm Operation Group -National Beef Cattle Research and
Development Center (NBCRDC), Bukidnon
Classification: Simple Transaction
Type of Government-to-Government (G2G)
Transaction:
Government-to-Business (G2B)
Who may avail: External Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Reservation - depending on availability, on a first come,
first served basis
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TOTAL: 50 minutes
Office or Division: Farm Operation Group -National Beef Cattle Research and
Development Center (NBCRDC), Bukidnon
Classification: Simple Transaction
Type of Government-to-Citizens (G2C),
Transaction:
Government-to-Government (G2G)
Government-to-Business (G2B)
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Office or Division: Farm Operation Group - National Ruminant Registry (Central Data Management Unit or CDMU)
Classification: Simple Transaction
Type of Government-to-Government (G2G)
Transaction:
Government-to-Business (G2B)
Who may avail: External Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Animal Registration Form (CDMU Form No. 4)
2. Birth Report Form (CDMU Form No. 1)
FEES TO BE PROCESSING PERSON RESPONSIBLE
CLIENT STEPS AGENCY ACTIONS
PAID TIME
1. Request issuance of Inform client that they 5 minutes CDMU
pedigree certificate for should provide a copy of
individual animals by phone the animal registration
call, Messenger, Viber or text form (CDMU Form No. 4)
message or Birth Report Form
(CDMU Form No. 1)
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3. Receives and signs for the Receives the original 5 minutes CDMU
pedigree certificate pedigree certificate and
signs the duplicate copy
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8. FROZEN SEMEN DISTRIBUTION AND RELEASE FOR THE UNIFIED NATIONAL ARTIFICIAL
INSEMINATION PROGRAM (UNAIP)
Office or Division: Farm Operation Group - National Artificial Breeding Section – Central Semen Distributing Unit (NABC–
CSDU)
Classification: Simple Transaction
Type of Government-to-Government (G2G)
Transaction:
Government-to-Business (G2B)
Who may avail: External Clients
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ADMINISTRATIVE SERVICES
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Accounting Section
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4. PROCESSING OF TAXATION/REMITTANCES
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Property Unit
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inspection of the
deliveries
1.3 Inspects and verifies None
PPE as to quantity and
conformity to
specifications based on
the DR and approved PO
If in order, signs and
indicates date of
inspection on “Inspection”
portion of the IAR;
Retains 3rd copy of IAR
and forwards the PPE,
copies of IAR (1-
2),original DR and 2nd
copy of PO to the
Property Unit for
acceptance.
1.4 If delivery is not in None
order or delivery is
incomplete, indicates
notation on the IAR that
the deliveries are not in
conformity with
specifications agreed
under the approved PO
or deliveries are not
complete.
1.5 Receives the item/s None 15 minutes Property Clerk
from the Property
Inspector; and assigns
property number on the
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Personnel Section
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1. ISSUANCE OF CERTIFICATION
1.3 Review and signs None 1-3 minutes Head, Personnel Section
certification prepared;
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1.3 Review and signs None 1-3 minutes Head, Personnel Section
Service Record prepared;
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Cashier Unit
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1. Preparation of
Purchase Request 1.2 Reviews and approves Approving Authority (End-
(PR) PR to respective none 10 minutes User/Requisitioner/Procureme
Division Chiefs nt Officer
1.3 Forward to Budget 30 minutes PMS-Procurement Officer
Section for verification
1.4 Assigns PR No./Control None 5 minutes PMS-Procurement Officer
No. and certifies as
included in the APP
1.5 Endorses PR to Asst. None 3 minutes PMS-Procurement Officer
Director/Director for
approval
1.6 Approves Purchase None 1 day Asst. Director/Director
Request
1.7 Forwards PR to BAC None 5 minutes Asst. Director/Director’s staff
Secretariat
2.1 Determine mode of
procurement and
posting whether: None 2 minutes BAC Committee
Shopping, SVP, DC,
LRP, LOV, Negotiated
Procurement, Public
Bidding (refer to RA
9184)
2.2 For alternative mode of
procurement, PR with
2. Identify Mode of ABCs above 50K must None 5 days Canvassers/BAC
Procurement be posted in PhilGEPS Secretariat/Division
website. RFQs should Canvassers
also be sent to at least
3 bonafide suppliers
2.3 If 1 million above, it
should be subjected to fee based on ABC
Public Bidding using Minimum of 26 BAC Secretariat/
the timelines/schedule calendar days BAC Committee
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of procurement
activities stated in RA
9184 (Note: Separate
procedures for Public
Bidding)
2.4 If Direct Contracting
(DC): Forward PR to
end-user and inform
them to attach None 2 days BAC Secretariat
Exclusive
Distributorship from
the suppliers and
endorse to BAC
Secretariat for
Resolution and
proceed to Step 5
3.1 Receives and logs
RFQs/Proposals/Certifi
3. Receive RFQs and cate of Exclusivity and None 5 minutes BAC Secretariat
Supporting other supporting
Documents from documents from
various suppliers
Suppliers
3.2 If no RFQs received, 1. Canvassers per division
conduct canvass from 2. BAC Secretariat
list of bonafide None 3 days 3. Procurement Office
suppliers (see details
for shopping and SVP
in RA 9184)
4.1 Prepares Abstract of
Quotations based on None 30 minutes BAC Secretariat/
4. Preparation of received/submitted Procurement staff
Abstract of RFQs from suppliers
Quotation 4.2 Evaluates the
quotations based on None 7 days BAC Committee/
the specifications and TWG/End-user
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requirements of the
end-user
5.1 Prepares resolution
and NOA (Note: 50K None 30 minutes BAC Secretariat/
5. Preparation of above only) and HoPe
Resolution and forward to the HoPe
Notice of Award for approval
5.2 Forwards all
(NOA)
documents to end-user None 15 minutes BAC Secretariat staff
for Obligation Request
and Status (ORS)
preparation
6. ORS Preparation 6.1 Preparation of ORS End-user/Division Head/Project
and forward to BAC None 1 day Managers
Secretariat
7. POs/WOs/ 7.1 Prepares POs/WOs/
Contract/JOs/NTPs Contract/JOs/NTPs None 1 day BAC Secretariat staff
Preparation
8. Processing of 8.1 Approves
POs/WOs/Contract/J POs/WOs/Contract None 1 day Head of Procuring Entity
Os/NTPs /JOs/NTPs and forward (HoPe)
to
PMS-Procurement Unit
9.1 Receives and records
approved POs/WOs/ BAC Secretariat/ Procurement
Contract/JOs/NTPs None 3 minutes staff
9. Receives approved with supporting
documents then
POs/WOs/Contract/J
forward to PMS-
Os/NTPs Procurement
9.2 Reproduce 3 copies of
all documents and
inform suppliers to None 3 hours Procurement staff
pick-up the POs/WOs /
Contract/JOs thru
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How feedback is processed? The Frontline Officer receives and verifies the nature of the
queries and feedback within one (1) working day. The same
will be referred to the concerned Office via telephone call or e-
mail. Upon receiving the reply from the concerned Office, the
citizen or client will be informed via e-mail or phone call.
How to file complaint? To file a complaint against the Bureau, provide the following
details via e-mail:
- Full name and contact information of the complainant
- Narrative of the complain
- Evidences
- Name of the person being complained
How complaints are processed? All complaints received against the Bureau will be processed
by its responsible Division/ Unit.
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ANNEX A.
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