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    Pavithran.O: Career Objective

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    Pavithran
    Pavithran O provides his resume detailing his career objective of taking on a challenging role to develop new ideas, current role as a Senior Executive at Citi Corp Service India, and work experience including roles as a Customer Support Professional at Sitel India and Process Associate at TATA Consultancy Services for Bank of America. He also lists his educational qualifications including a B.Com degree, software proficiencies in Windows and Microsoft Excel, and personal traits of being goal-oriented, hardworking, and able to complete tasks with perfection.

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    Pavithran.O: Career Objective

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    Pavithran
    47 views2 pages
    Pavithran O provides his resume detailing his career objective of taking on a challenging role to develop new ideas, current role as a Senior Executive at Citi Corp Service India, and work experience including roles as a Customer Support Professional at Sitel India and Process Associate at TATA Consultancy Services for Bank of America. He also lists his educational qualifications including a B.Com degree, software proficiencies in Windows and Microsoft Excel, and personal traits of being goal-oriented, hardworking, and able to complete tasks with perfection.

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    Pavithran Resume

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    Pavithran O provides his resume detailing his career objective of taking on a challenging role to develop new ideas, current role as a Senior Executive at Citi Corp Service India, and work experience including roles as a Customer Support Professional at Sitel India and Process Associate at TATA Consultancy Services for Bank of America. He also lists his educational qualifications including a B.Com degree, software proficiencies in Windows and Microsoft Excel, and personal traits of being goal-oriented, hardworking, and able to complete tasks with perfection.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    47 views2 pages

    Pavithran.O: Career Objective

    Uploaded by

    Pavithran
    Pavithran O provides his resume detailing his career objective of taking on a challenging role to develop new ideas, current role as a Senior Executive at Citi Corp Service India, and work experience including roles as a Customer Support Professional at Sitel India and Process Associate at TATA Consultancy Services for Bank of America. He also lists his educational qualifications including a B.Com degree, software proficiencies in Windows and Microsoft Excel, and personal traits of being goal-oriented, hardworking, and able to complete tasks with perfection.

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    PAVITHRAN.

    O
    No:185,7th Street,
    Sastri Nagar,
    Nehru Park, Email Id: pavithranomsekar@mail.com
    Chennai-600 084 Mobile no:+91 9566040856

    Career Objective:
    To take up a challenging career in a concern where I can be a team member, which follows me
    to exploit my potential and to develop new ideas.
    Current Role:
    Employer Name : Citi Corp Service India Private Limited

    Designation : Senior Executive C5

    Duration : 17th Feb 2020 – 17th Mar 2021

    Work Experience:
    Employer Name : Sitel India Pvt. Ltd

    Designation : Customer Support Professional(CSP)

    Domain : Bell Canada

    Duration : 19thJune 2016 –20thDecember 2018


    Nature of Job:
     Attracts potential customers by answering product and service questions, suggesting
    information about other products and services.
     Provide thorough support and problem resolution for customers.
     Maintain composure and patience in face of difficult customer situations.
     Build and maintain successful relationships with customers to resolve their queries.
     Resolve customer complains in first call resolution.
     Explaining the best solution to solve the customer’s query of getting perfect product
    regarding mobile products and high speed internet expediting correction or adjustment,
    following up to ensure resolution.
     Recommends potential products or services to management by collecting customer
    information and analysing customer needs.
     Prepares product or service reports by collecting and analysing customer information.
     Contributes to team effort by accomplishing related results as needed.
    Work Experience:
    Employer Name : TATA Consultancy Services

    Designation : Process Associate

    Domain : Bank of America

    Duration : 21st May 2013 – 17th April 201


    Nature of Job:

     Worked as a Process Associate under the department of Bank of America (BOA)


     Utilizing my professional experience to evaluate.
     Upload and quality check (QC) various mortgage loans daily in virtual loan file (VLF)
    maintain the books, records and documentation of the uploading and evaluation.
    Software Proficiency:

     Operating System: Windows


     Programming Languages: Microsoft excel

    Educational Qualification:

    Examination School/College Year of


    Passing
    B. Com (General) A.M Jain College, Meenambakam 2013
    HSC Sivakashi Hindu Nadar Matriculation Higher Secondary 2010
    School
    SSLC Sivakashi Hindu Nadar Matriculation Higher Secondary 2008
    School

    Personal Traits:
     Believe in three D’s of success: Determination, Dedication and Discipline
     Goal-oriented, Dynamic and hardworking
     Adapt at juggling multiple tasks in a high-pressure environment
     Completing the tasks with perfection
     Decision making & Creativity

    Extracurricular activities:
     Won prices in Kabadi, Volleyball at college level sports meet
     Secured second place in school level Drawing competition

    Personal Details:
    Date of Birth : 27-09-1992
    Gender : Male
    Language Known : Tamil, English
    Interests : Listening Music, Travelling, Socializing and Networking with People

    I hereby declare that all the above furnished details are true to my knowledge.

    Place : Chennai
    Date : (PAVITHRAN.O)

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