Future of Internet Banking in India
Future of Internet Banking in India
Future of Internet Banking in India
Internet and Broadband access are widely recognized as catalysts for economic and
social development of a country. Availability of broadband services at affordable price levels
will contribute to higher GDP growth rates, provide for a larger and more qualified labor
force, and make that labor pool more efficient. Additionally, by promoting establishment of
such infrastructure, social initiatives benefit because of the significantly reduced cost related
to building access to citizen services, and the cost saved in training and educating users.
While other countries, like the US, are speaking of delivering “universal, affordable access to
broadband” for all of their citizens, India needs to quickly create the environment for
stimulating explosive initial growth. Without the right interventions, the current market
offerings – dial-up connectivity. It is universally accepted that widespread broadband
adoption accelerates GDP growth... An analysis by the Confederation of Indian Industry
National Broad band Economy Committee shows that the total present value (2004) of
benefit to the Indian economy due to growth from broadband is expected to be US$90 billion
for the years 2010 – 2020, with an 11% additional growth in labor productivity. This activity
is expected to launch new business lines and increased efficiency in existing businesses,
leading to direct employment of 1.8 million and total employment of 62 million by 2020.
These estimates are based on CII’s goals of achieving at least 10 million subscribers
by 2010 and 32 – 39 million by 2020. 3 The Authority is proposing higher goals in this
recommendation. In India’s quest to become a leading knowledge-based society, widespread
adoption of ICT services, especially broadband will play a key role. Many countries
worldwide have had success in driving growth in this area, as discussed in the Authority’s
consultation paper. Key comparative indicators show that India still has significant scope to
grow. Please refer to Table below.
Parameters Korea Malaysia China India
No. of PCs per 100 78.6 15 2.8 0.8
No. of cable TVs per 100 persons 43 0 9 6
As part of the demand estimation exercise, CII conducted both qualitative and
quantitative studies across the top 35 cities to arrive at their conclusions. Focus group
discussions were used to understand the mindset of consumers and what are the drivers and
inhibitors for broadband penetration. Market research was also conducted in 10 cities, and
then extrapolated to represent the country as a whole. The market was segmented into
households, SME’s, SOHO’s, corporate and cyber cafes, while also incorporating an
aggregate projection n for rural connectivity. Performance of other similar products and
estimates of the result of network effects in increasing familiarization of broadband services
was then used to estimate long term saturation rates. Analysis was also performed to
determine the demand of each individual application at different price levels. For the
corporate sector, inputs were also taken from companies on their own predictions of the need
for broadband connectivity and application usage. This process combined led to CII’s goal of
achieving at least 10 million broadband subscribers by 2010.
Confederation of Indian industries Broadband subscriber target