Government of India: Ministry of Civil Aviation
Government of India: Ministry of Civil Aviation
Government of India: Ministry of Civil Aviation
CNS
INSPECTOR HANDBOOK
Edition I Version II
Year 2018
FOREWARD iii
RECORD OF AMENDMENTS iv
1. INTRODUCTION 1
2. STATUTORY AUTHORITY 1
5. STAFF REQUIREMENT 4
7. AUDITING/INSPECTION PRINCIPLES 4
8. TRAINING 8
9. INSPECTION TECHNIQUES 8
This handbook laid down the standards and procedure to be followed by the
CNS Inspectors and a standardized method of inspection and reporting should
be ensured.
(J S RAWAT)
Jt. Director General
MET METEOROLOGICAL
Directorate of Air Space and Air Navigation Services and Standard (AS &
ANSS) has been formed within the ambit of Director General of Civil Aviation,
New Delhi, India to perform the safety oversight function in the matter
pertaining to ATM, PANS-OPS, AIS, ATCO Licensing, CNS, MET and SAR
field. Inspectors have been appointed within ANS Directorate who will carry out
their duties and responsibilities as per the policies laid down in this manual. The
Inspectors shall carry out the safety oversight of all aspects of ANS concerning
services, procedures, methods and functions of Air Navigation Service Provider
and their applicability in accordance with the rules & regulations of relevant
CARs, Manuals, and any other direction laid down in the documents.
2. STATUTORY AUTHORITY
2.1 Section 4 of The Aircraft Act 1934 empowers Central Government to make
rules to implement the Convention of 1944.
“Quote “
The Central Government may, by notification in the Official Gazette,
make such rules as appear to it to be necessary for carrying out the
Convention relating to International Civil Aviation signed at Chicago on
the 7th day of December, 1944 (including any Annex thereto relating to
international standards and recommended practices) as amended from
time to time.
“Unquote”
2.2 The Aircraft Rule 1937, Rule 29C stipulates the following regarding adoption
of the Convention & Annexes
(1) The Director-General may lay down standards and procedures not
inconsistent with the Aircraft Act, 1934 (22 of 1934) and the rules
made thereunder to carry out the Convention and any Annex
thereto.
2.3 The Aircraft Act 1934 mandates requirements for the certification, inspection
and regulation of communications, navigation and surveillance (CNS) or air
traffic management (ATM) facilities and licensing of persons engaged in air
traffic control. [Section 5 (2) (ga), (gb)].
156. Inspection ─
(1) The Director-General, or any officer of the Directorate General of Civil
Aviation authorized by him by general or special order in writing, may inspect
an aircraft or aviation facility for the purpose of granting an approval or a
certificate under these rules, and subsequently to carry out surveillance
including unannounced inspections to ensure continued compliance with these
rules.
(2) The Director-General may authorize any person, subject to such conditions
as may be specified by the Director-General, for the purpose of examining,
and testing any person or aircraft or inspecting any document or aviation
facility for the purpose of grant of a license or a certificate or an approval
under these rules or the provisions of the Aircraft Act, 1934 (22 of 1934) and
such authorization shall specify the functions of the person so authorized to
perform on behalf of the Director-General and the said authorization shall be
for a period as specified therein.
(3) The persons so authorized under sub-rules (1) and (2) shall be issued
credentials and shall perform the functions as assigned to them in the
authorization.
(4) The Director-General or the person referred to in sub-rule (1) and sub-rule
(2) –
(b) may enter, inspect and search any aircraft or any aviation facility,
including air navigation services, and also interact with any personnel,
and inspect documents and records for the purpose of securing
compliance with these rules and the provisions of the Aircraft Act,
1934 (22 of 1934).
2.5 The activities of the ANS Officers/ Inspectors will be governed by the
following:
4.1 The scope of the Safety Oversight Inspection will mainly cover the four broad
components;
5. STAFF REQUIREMENT
7. AUDITING/INSPECTION PRINCIPLES
7.1 Four of the most important principles have been selected for safety oversight
purposes.
7.2 Ethics is seen as the philosophical study of moral values and rules, together with
CNS INSPECTOR HANDBOOK Page 4 of 15
the motivation based on the ideas of wrong and right. Ethics with respect to the
conduct of safety oversight audits/inspections is manifested in four ways which
are generally considered as the “Foundations of Professionalism”. Those four
most important principles selected for safety oversight purposes are:
i) Trust,
ii) Integrity,
iii) Confidentiality, and
iv) Discretion.
7.3 As Inspectors are always in the public eye, they are expected to exercise good
judgment, ethics and professional behavior at all times while on duty.
7.4.2 Timeliness:
Results of the inspections will be produced and submitted on a
timely basis, in accordance with a predetermined schedule for the
preparation and submission of inspections reports.
7.4.3 All-inclusiveness:
The scope of the Safety Oversight Audit/Inspection Program
includes the relevant Civil Aviation Requirement, ICAO annexes,
prescribed standards and procedures, Directives of the Director
7.4.5 Fairness:
Inspections are to be conducted in a manner such that Service
Providers are given every opportunity to monitor, comment on,
and respond to the inspection process, and to do so within the
established time frame.
7.4.6 Quality:
Safety oversight audits/inspections will be conducted by
appropriately trained and qualified Inspectors and in accordance
with widely recognized auditing/inspections principles and
practices.
7.6 Inspectors are required to reflect the values represented by these elements, in
their dealings with Service Providers and in performing their safety
oversight audit-related duties and responsibilities.
7.7.3 Independence – the basis for the impartiality of the audit and
objectivity:
7.8 To ensure that the above ethical conduct and principles are fully respected
and practiced by Inspectors, the Authority will ensure that safety oversight
inspectors are:
8. TRAINING
Training of the CNS Inspector shall be carried out in accordance with the training
programme of the ANS Directorate as mentioned in the Training & Procedure
Manual for ANS.
9. INSPECTION TECHNIQUES
9.1 The techniques for gathering the information on which the inspection team‟s
assessment will be made include:
a. Review of documentation;
b. Interviews with staff; and
c. Observations by the inspector.
d. The inspection team should work systematically through the items on
the relevant checklists.
e. Observation should be noted on standard observation sheets.
CNS INSPECTOR HANDBOOK Page 8 of 15
9.2 The following guidelines may be followed by Inspectors:
9.2.1 The principal way in which inspectors obtain information about the
functioning of the systems is by asking questions.
9.2.4 All Inspectors should observe the following guidelines relating to the
conduct of inspection interviews:
a. Listen attentively and let the speaker know you are listening.
c. Ask „W‟ questions – what, why, where, when, who, and how
these are the key words that will bring forward facts and
information.
10.1 Name of the Office:- DGCA, Opposite Safdarjung Airport, New Delhi.
10.2 Title of Position:- CNS Inspector.
10.3 Service:- Technical
10.4 Directorate :- Airspace & ANSS Directorate
10.5 Reporting Officer:- Director of Operation ( Airspace & ANSS)
10.7.1 To amend DGCA CAR from time to time to ensure compliance with
ICAO Annexures on the subject and/or issue any other directions, if
required.
10.7.6 Carry out safety oversight inspection and surveillance of CNS service
provider as per the approved program and report deficiencies noted for
remedial action.
10.7.7 Prepare inspection report and highlight the deficiencies, if any for
appropriate remedial action by the CNS Service provider.
10.7.9 To ensure flight safety, issue immediate directives to the CNS service
provider if there are any issues that need immediate attention.
10.8.1 The CNS Inspector should have atleast five years of technical work
experience in aeronautical telecommunication field after having
completed basic course in aeronautical telecommunication
maintenance or in bachelor in electronics and/or communication
engineering.
10.8.3 The inspector should have knowledge of State Safety Program (SSP),
Safety Management System (SMS), and ICAO Safety Audit Program.
The Surveillance activity of CNS facilities begins with the preparation of the yearly
schedule for the inspection and consists of the following sub activities.
11.1 Planning
11.1.1 The schedule provides the information regarding the list / names of the
airports/aeronautical stations for which inspection/safety oversight is to
be carried out.
11.2.2 CNS inspector shall go through all the information available regarding
the station through AIPs, relevant AIP Supplements, CNS Manuals etc.
11.2.3 On the basis of the information available, areas that need to be given
more emphasis during physical inspection are identified, noted and a
questionnaire is prepared to be used during inspection.
11.2.5 Approval for tour of the nominated CNS inspector is obtained, one
week prior to the proposed date of tour, from the concerned Joint
Director General.
11.2.6 On the basis of the approval, AIC is applied for the Air tickets and tour
order is signed by the Director (ANS).
11.2.7 The tour order is forwarded to Executive Director (CNS) in AAI HQ,
Executive Director of Region concerned and the Airport Director of
the concerned airport for information and necessary arrangements.
11.2.10 The observations made by the inspector during the inspection of the
CNS facilities & procedures are recorded by him/her in DGCA
(INDIA) CNS Inspector‟s Surveillance checklist. A copy of the
checklist is placed at Appendix „A‟ of this handbook.
11.2.13 An exit meeting is conducted on the last leg of the inspection wherein
Airport Director along with all the Unit In-charges participates. Here
the final observations are conveyed to all concerned.
11.2.14 The Inspector brings this list on return along with him/her for
preparation of the report.
12.1 The information collected during inspection and the final list of observations
is prepared and submitted to Director AS & ANSS for discussion and vetting
within 30 days after the completion of inspection. The findings are classified
in two levels:
Note- Level 1 finding observed by the inspector during the inspection will be
informed to the service provider after discussing with Director (AS & ANSS)
to act upon it immediately.
12.2 In the next 2 to 3 days the above list of issues is forwarded to the ANSP i.e.
AAI, CHQ and is requested to submit the remedial action mitigation plan and
the Action Taken Report (ATR) for the observations.
Note: A single ATR may contain details of action taken i.r.o. L1 and L2
findings.
13.2 The ATR is examined and the issues that are mitigated are removed from the
list of pending issues.
13.3 After submitting initial ATR and CAP, updated status on pending findings is
required to be submitted till compliance is achieved against all the findings
of the inspection.
13.4 Where the service provider could not implement the CAP within the said
period, it may be granted a further period of 15 days by the Director (AS &
ANSS). The past performance of the organization will be considered while
granting the additional time period.
13.5 Where the organization fails to implement the corrective action within the
time frame agreed with DGCA and no reasonable and justified reasons are
assigned, necessary enforcement action will be initiated against the
organization or the person responsible as per the guidelines mentioned in
enforcement policy of DGCA from time to time.
***********
GOVERNMENT OF INDIA
OFFICE OF THE DIRECTOR GENERAL OF CIVIL AVIATION
OPP-SAFDURJUNG AIRPORT, NEW DELHI
DIRECTORATE OF
AIRSPACE AND AIR NAVIGATION SERVICES STANDARDS
Airport Director
Name:
Designation:
CNS In charge
Name:
Designation:
VHF SSR
HF PSR
NDB ADS- B
3.1 Does the CNS Technical manpower available as per the Define shortage /
sanctioned strength? excess in percentage
3.2 Has the station developed job descriptions for its technical staff?
4.1 Does the CNS provider have a procedure for maintaining the
competence of its personnel (refresher training, OJT programme)?
4.2 Does the CNS provider have trained personnel dedicated to OJT
activities?
4.3 Is there an established training policy and programs for technical
staff?
4.4 Is the training programme adequate and implemented?
4.5 Does the CNS provider maintain training files/records for its
personnel?
Serviceability status
Availability (97%)
Standby system
Serviceability status
Availability (97%)
Standby equipment
Display console
Data communication channel status
Serviceability of LANs
Synchronous Recording
Status of CPME/PARROT/FFM on SDD
12.1 Site Logbooks: History log book, Shift duty log book,
General duty log book and fault log book.
12.2 Maintenance Schedules