Citizen Chart
Citizen Chart
Citizen Chart
LIST-I
S.NO DEPARTMENT NAME SERVICE NAME CATEGORY SLA TIME SERVICE CHARGES(RS.) STATUTORY CHARGES S.NO DEPARTMENT NAME SERVICE NAME CATEGORY SLA TIME SERVICE CHARGES(RS.) STATUTORY CHARGES S.NO DEPARTMENT NAME SERVICE NAME CATEGORY SLA TIME SERVICE CHARGES(RS.) STATUTORY CHARGES S.NO DEPARTMENT NAME SERVICE NAME CATEGORY SLA TIME SERVICE CHARGES(RS.) STATUTORY CHARGES
45/- + 150/- (towards AASARA-FINANCIAL ASSISTANCE TO SINGLE
1 AGRICULTURE FARM MECHANIZATION (FY 2016-2017) B 10 days 20/- As S pulated 76 100%/50% STAMP DUTY REFUND B 90 days Nil 142 CERTIFIED COPY OF BYE LAW A 3 Days 35/- 300/- 236 A 15 Min 0 Nill
Courier Charges) WOMEN
2 EDIT FARMER REGISTRATION DETAILS A 15 Min 35/- Nil 45/- + 150/- (towards BIOMETRIC AUTHENTICATION OF AASARA
77 25% POWER SUBSIDY B 90 days Nil
143 CERTIFIED COPY OF FIRM REGISTRATION A 15 Min 35/- 100/- 237 RURAL DEVELOPMENT A 15 Min 20/- Nill
3 FARMER REGISTRATION A 15 Min 35/- BENEFICIARIES
Nil Courier Charges)
ANIMAL HUSBANDRY CERTIFIED COPY OF REGISTRATION
4 SCHEME APPLICATION B 30 Days 45/- Nil 45/- + 150/- (towards 144 A 15 Min 35/- 100/- 238 SAND ORDER PLACEMENT A 15 Min 35/- As s pulated
78 50% EXHIBITION RENTAL REFUND B 90 days Nil DOCUMENT
5 UPLOAD BILL A 15 Min 35/- As s pulated Courier Charges) 239 CORRECTION OF SSC CERTIFICATE B 30 Days 45/- Nil
CERTIFIED COPY OF REGISTRATION
APPLICATION FOR NEW FOOD SECURITY 45/- + 150/- (towards 145 B 3 Days 35/- 100/- REGISTRATION/RENEWAL OF TUTORIAL OR
6 B 30 Days 45/- Nil 79 ALLOTMENT OF LAND B 90 days Nil DOCUMENT 240 B 30 Days 45/- 1000/-
CARD Courier Charges) SCHOOL EDUCATION COACHING INSTITUTIONS
45/- + 150/- (towards REGISTRATION and 220/- + Rs. 2/- for each
80 CONVERSION TO INDUSTRIAL POWER TARIFF B 90 days Nil 146 CERTIFIED COPY OF SOCIETY REGISTRATION A 15 Min 35/-
7 CONVERSION OF WHITE CARD TO PINK CARD B 30 Days 45/- Nil Paper 241 SCHOOL REGISTRATION B 7 Days 45/- As S pulated
Courier Charges) STAMPS
45/- + 150/- (towards CHANGE IN CONSTITUTION OF FIRM (UNDER APPLICATION FOR STUDENT SCHOLARSHIP
8 CORRECTIONS IN FOOD SECURITY CARD B 30 Days 45/- Nil
81 ITC DECLARATION OF IT PARK STATUS B 90 days Nil 147 B 30 days 45/- 100/- 242 A 15 Min 35/- Nil
Courier Charges) SECTION: 63) (RENEWAL)
9 DELETION OF MEMBER IN RATION CARD B 30 Days 45/- Nil
45/- + 150/- (towards CHANGES / ALTERATIONS IN FIRM (UNDER APPLICATION FOR STUDENT
10 FAIR PRICE SHOP RENEWAL B 15 Days 45/- 500/- for 2 years
82 RECRUITMENT ASSISTANCE B 90 days Nil 148 B 3 Days 45/- 100/- 243 A 15 Min 35/- Nil
SECTIONS: 60,61,62) SOCIAL WELFARE SCHOLARSHIP(FRESH)
Courier Charges)
11 FP SHOP DEALER PAYMENTS A 15 Min 35/- As S pulated
45/- + 150/- (towards DEPARTMENT EPASS BIOMETRIC AUTHENTICATION
83 REIMBURSEMENT OF PATENT FILING COST B 90 days Nil 200/- for Below 30 244 A 15 Min 20/- Nil
Courier Charges) SERVICE
GRANT OF LICENSING AND REGULATION OF 149 ENCUMBRANCE CERTIFICATE A 15 Min 35/- Years and 500/- for
12 B 30 Days 45/- 500/- REIMBURSEMENT OF QUALITY 45/- + 150/- (towards above 30 years 245 PREMATRICULATION SCHOLARSHIP SERVICE A 15 Min 45/- 300/-
SUPPLIES OF KEROSENE PRODUCTS 84 B 90 days Nil
CERTIFICATION EXPENDITURE Courier Charges)
SPECIFIC INCENTIVES FOR SC/ST/WOMEN 45/- + 150/- (towards 246 F-LINE PETITIONS B 30 Days 45/-+Postal Charges* As S pulated
GRANT OF LICENSING AND REGULATION OF 85 B 90 days Nil 200/- for Below 30
13 B 30 Days 45/- 500/- ENTREPRENEURS Courier Charges)
SUPPLIES OF LPG GAS PRODUCTS 150 ENCUMBRANCE CERTIFICATE B 3 Days 45/- Years and 500/- for 247 F-LINE PETITIONS REPAYMENT A 15 Min 35/- Nil
TIER II/III LOCATION ANCHOR COMPANY 45/- + 150/- (towards above 30 years
86 B 90 days Nil
INCENTIVE Courier Charges) 248 F.M.B COPY A 15 Min 35/- 50/- Sheet
GRANT OF LICENSING AND REGULATION OF
14 B 30 Days 45/- 1000/- 151 PRE-REGISTRATION SLOT BOOKING B 3 Days 45/- 300/- SSLR
SUPPLIES OF PETROLEUM PRODUCTS 87 AMMENDMENT (NOTICE OF CHANGE) B 7 days 45/- As S pulated 249 F.M.B COPY B 6 Days 35/- 50/- Sheet
15 HOUSEHOLD HEAD MODIFICATIONS B 30 Days 45/- Nil REGISTRATION OF NEW REGISTRATION OF FIRMS (UNDER SECTION:
88 LABOUR B 7 days 45/- As S pulated 152 B 3 Days 45/- 100/- 250 SUB DIVISION PATTA B 30 Days 45/-+Postal Charges* Nil
16 ISSUE OF AUTHORIZATION OF FP SHOPS B 30 Days 45/- Nil SHOP/ESTABLISHMENT 58)
17 ISSUE OF NEW RATION CARD (PINK) B 30 Days 45/- Nil RENEWAL OF EXISTING REGISTRATION OF SOCIETY (UNDER
89 B 7 days 45/- As S pulated 153 B 3 days 45/- 500/- 251 VILLAGE MAP COPY B 15 Days 45/-+ postal charges* 200/- Per sheet
18 PRINT RATION CARD A 15 Min 35/- Nil SHOP/ESTABLISHMENT SECTION: 3)
19 RATION CARD DATA CORRECTIONS B 7 Days 45/- Nil APPLICATION FOR REGISTRATION AS SUBMISSION OF APPEAL OF SOCIETY (UNDER 252 TOP UP/LOAD MONEY A 15 Min 0 Nil
90 B 30 Days 45/- 500/- 154 B 3 Days 45/- 300/- 253 NEW REGISTRATION A 15 Min 0 Nil
MANUFACTURE/PACKER/IMPORTER SECTION: 6) T-Wallet
20 RATION CARD MEMBER ADDITION(BIRTH) B 30 Days 45/- Nil 254 TOP UP/LOAD MONEY A 15 Min 0 Nil
APPLICATION FOR SKILLED WORKER
91 B 30 Days 45/- Nil 155 AGRICULTURAL LAND VALUE APPLICATION B 30 days 45/- + postal charges*. Nil 255 MERCHANT REGISTRATION A 15 Min 0 Nil
21 RATION CARD MEMBER MIGRATION B 30 Days 45/- Nil CERTIFICATE
RATION CARD MISSING DETAILS IN APPLICATION FOR GRANT/RENEWAL OF 156 AGRICULTURE INCOME CERTIFICATE A 15 Min 45/- Nil 256 TSCHE DOST AADHAAR AUTHENTICATION SERVICE A 15 Min 20/- Nil
22 CIVIL SUPPLIES B 30 Days 45/- Nil 92 LEGAL METROLOGY B 30 Days 45/- 2,000/-
DATABASE DEALER LICENSE 157 AGRICULTURE INCOME CERTIFICATE B 7 Days 45/- Nil 257 TSMIP MIP FARMER REGISTRATION A 15 Min 35/- + Postal Charges* 10/-
RATION CARD MODIFICATIONS (EPDS APPLICATION FOR GRANT/RENEWAL OF 158 APATHBANDHU SCHEME B 1 year 45/- Nil 45/-+ 35/-(towards Postal
23 B 30 Days 45/- Nil 93 B 30 Days 45/- 10,000/- 258 NAME CHANGE - TSSPDCL B 7 Days As S pulated
INTEGRATION) MANUFACTURING LICENSE 159 APPEALS ON DEMARCATION B 45 days 45/- 1300/- Charges)
24 RATION CARD TRANSFER B 30 Days 45/- Nil APPLICATION FOR GRANT/RENEWAL OF (With Es mate LT Urban-2Days, Rural-
94 B 30 Days 45/- 5,000/- APPLICATION FOR REGULARISATION OF NEW CONNECTION - 6A-STREET LIGHTS – 7 days/ Without Es mate LT-30Days, 45/-+ 25/-(towards Postal
REGISTRATION CERTIFICATE FOR REPAIRING LICENSE 160 B 30 days 45/- 2000/- 259 B As S pulated
25 B 30 Days 45/- 150 SURPLUS LANDS UNDER UL (C&R) ACT, 1976 TSSPDCL 11Kv-60 Days, 33KV- 90 Days, EHT 180 Charges)
TRANSPORTING PETROLEUM PRODUCTS 45/- + 150/- (towards
95 GRANITE QUARRY LEASE B 180 days Nil Days)
INR 200/- per year (Rs Courier Charges) APPLICATION FOR REGULARIZATION OF
161 B 30 days 45/- Nil (With Es mate LT Urban-2Days, Rural-
RENEWAL OF LICENSING AND REGULATION 600/- for 3 yrs. Renewal 45/- + 150/- (towards SADABAINAMAS
26 B 15 Days 45/- 96 MARBLE QUARRY LEASE B 180 days Nil NEW CONNECTION - 6B- PUBLIC WATER 7 days/ Without Es mate LT-30Days, 45/-+ 25/-(towards Postal
OF SUPPLIES OF KEROSENE PRODUCTS May Be 1 Courier Charges) 260 B As S pulated
162 CC OF ROM B 15 Days 45/- 1300/- WORKS – TSSPDCL 11Kv-60 Days, 33KV- 90 Days, EHT 180 Charges)
year or 3 year's) 45/- + 150/- (towards
97 MINERAL DEALER LICENSE B 30 days Nil Days)
INR 200/- per year (Rs Courier Charges) 163 CERTIFIED COPIES ISSUED BY AD B 15 Days 45/- 500/- per cer ficate
(With Es mate LT Urban-2Days, Rural-
RENEWAL OF LICENSING AND REGULATION 600/- for 3 yrs. Renewal 45/- + 150/- (towards NEW CONNECTION - AGRICULTURAL 7 days/ Without Es mate LT-30Days, 45/-+ 25/-(towards Postal
27 B 15 Days 45/- 98 MINES AND GEOLOGY MINING LEASE B 1 year Nil 164 CERTIFIED COPIES ISSUED BY RDO B 15 Days 45/- Nil 261 B As S pulated
OF SUPPLIES OF LPG GAS PRODUCTS May Be 1 Courier Charges) SERVICES – TSSPDCL 11Kv-60 Days, 33KV- 90 Days, EHT 180 Charges)
year or 3 year's) 45/- + 150/- (towards 165 CERTIFIED COPIES OF TSLR B 7 Days 45/-+ postal charges* As S pulated Days)
99 OTHER QUARRY LEASE B 120 days Nil
(With Es mate LT Urban-2Days, Rural-
INR 500/- per year (Rs Courier Charges)
RENEWAL OF LICENSING AND REGULATION 1500/- for 3 yrs. 45/- + 150/- (towards 166 CERTIFIED COPIES OF PANCHANAMA B 15 Days 45/-+Postal Charges Nil NEW CONNECTION - COMMERCIAL – 7 days/ Without Es mate LT-30Days, 45/-+ 25/-(towards Postal
28 B 15 Days 45/- 100 PROSPECTING LICENSE B 270 days Nil 262 B As S pulated
OF SUPPLIES OF PETROLEUM PRODUCTS Renewal May Be 1 TSSPDCL 11Kv-60 Days, 33KV- 90 Days, EHT 180 Charges)
Courier Charges) TSSPDCL
year or 3 year's) 167 CERTIFIED COPIES OF PT B 15 Days 45/- Nil Days)
45/- + 150/- (towards
RENEWAL OF REGISTRATION CERTIFICATE 101 RECONNAISSANCE PERMIT B 180 days Nil (With Es mate LT Urban-2Days, Rural-
Courier Charges) 168 CHANGE OF NAME APPLICATION B 15 Days 45/- + postal charges*. Nil
NEW CONNECTION - COMMERCIAL 7 days/ Without Es mate LT-30Days, 45/-+ 25/-(towards Postal
29 FOR TRANSPORTING PETROLEUM B 30 Days 45/- 50/- MUNICIPAL 263 B As S pulated
102 APPLICATION FOR BUILDING PERMISSION B 15 Days 45/- Nil HOARDINGS – TSSPDCL 11Kv-60 Days, 33KV- 90 Days, EHT 180 Charges)
PRODUCTS ADMINISTRATION 169 CHESALA PAHANI B 15 Days 45/- 500/- per cer ficate Days)
REPLACEMENT OF ALL EXISTING LICENSES (With Es mate LT Urban-2Days, Rural-
103 APPLICATION FOR FEE PAYMENT A 15 Min 35/- Nil 170 COMMUNITY AND DATE OF BIRTH-BC B 30 days 45/-+Postal Charges* Nil
30 FOR PETROLEUM,LPG AND KEROSENE B 7 Days 45/- Nil NEW CONNECTION - GENERAL PURPOSE – 7 days/ Without Es mate LT-30Days, 45/-+ 25/-(towards Postal
171 COMMUNITY AND DATE OF BIRTH-SC B 30 days 45/-+Postal Charges* Nil 264 B As S pulated
PRODUCTS TSSPDCL 11Kv-60 Days, 33KV- 90 Days, EHT 180 Charges)
REPLACEMENT OF EXISTING FP SHOP 172 COMMUNITY AND DATE OF BIRTH-ST B 30 days 45/-+Postal Charges* Nil Days)
31 B 30 Days 45/- Nil
AUTHORIZATION 173 CRACKERS LICENSE FOR DIWALI B 30 days 45/- 300/- (With Es mate LT Urban-2Days, Rural-
Each copy 50/- (Up to 4
32 SURRENDER OF RATION CARD B 30 Days 45/- Nil 174 CURRENT ADANGAL / PAHANI A 15 Min 35/- Nil 7 days/ Without Es mate LT-30Days, 45/-+ 25/-(towards Postal
104 BIRTH CERTIFICATE - CDMA A 15 Min 35/- copies) From 5th 265 NEW CONNECTION – DOMESTIC - TSSPDCL B As S pulated
AGE CERTIFICATE ( FOR PASSED CANDIDATES 175 CURRENT ADANGAL / PAHANI B 3 Days 35/- Nil 11Kv-60 Days, 33KV- 90 Days, EHT 180 Charges)
33 B 7 days 45/- 80/- onwards 100/-
Days)
ONLY) 176 DEMARCATION B 30 days 45/- 1250/-
(With Es mate LT Urban-2Days, Rural-
34 APPLICATION FOR MEMO OF MARKS B 7 days 45/- 80/- 177 EBC CERTIFICATE B 7 Days 45/- Nil
NEW CONNECTION – RELIGIOUS PLACES – 7 days/ Without Es mate LT-30Days, 45/-+ 25/-(towards Postal
EDUCATION 266 B As S pulated
35 APPLICATION FOR RE-COUNTING OF MARKS B 30 days 45/- 500/- per subject 178 EXTRACT OF D FORM PATTA B 7 Days 45/-+ postal charges* Nil TSSPDCL 11Kv-60 Days, 33KV- 90 Days, EHT 180 Charges)
BUILDING PERMISSIONS RETURN Days)
105 A 15 Min 35/- Nil
MIGRATION CERTIFICATE (FOR PASSED SUBMISSIONS 267 AADHAAR DAILY ENROLLMENT DATA A 15 Min 35/- Nil
36 B 7 days 45/- 80/- 179 EXTRACT OF HOUSE SITE PATTA B 7 Days 45/-+ postal charges* Nil
CANDIDATES ONLY) 106 CHILD NAME INCLUSION - CDMA B 15 Days 45/- Nil UIDAI AADHAAR MOBILE NUMBER UPDATE
268 A 15 Min 35/- Nil
APPLICATION FOR CORRECTION OF DETAILS ( APPLICATION
37 B 30 Days 35/- Nil 180 EXTRACT OF NOC UNDER EXPLOSIVE ACT B 15 Days 45/- Nil
FORM - 8 )
269 APPLICATION FOR NEW TAP CONNECTION B 15 Days 45/- Demand + Surcharge
APPLICATION FOR TRANSPOSITION (FORM-
38 B 30 Days 35/- Nil 181 EXTRACT OF NOC UNDER PETROLEUM ACT B 15 Days 45/- Nil
8A) Each copy 50/- (Up to 4 270 APPLICATION FOR NEW TRADE LICENSE B 15 Days 45/- Demand + Surcharge
39 EPIC AADHAAR SEEDING APPLICATION A 15 Min 35/- Nil 107 CORRECTIONS IN BIRTH CERTIFICATE - CDMA B 5 days 45/- copies) From 5th
ELECTION WARANGAL MUNICIPAL APPLICATION FOR TAX BILLING OF
INCLUSION OF NAME IN THE ELECTORAL MUNICIPAL onwards 100/- 182 EXTRACT OF ORC B 15 Days 45/- +Postal Charges Nil 271 B 15 Days 45/- Demand + Surcharge
40 B 30 Days 35/- Nil CORPORATION PROPERTY AND WATER TAX
ROLLS (FORM-6) ADMINISTRATION
41 ISSUANCE OF VOTER ID EPIC CARD A 15 Min 10/- Nil 183 FAISAL PATTI B 15 Days 45/- 500/- per cer ficate 272 APPLICATION FOR TRADE LICENSE BILLING B 15 Days 45/- Demand + Surcharge
NEW EPIC CARD (PVC)ISSUANCE OF VOTER
42 A 15 Min 35/- Nil 184 FAMILY MEMBER CERTIFICATE A 15 Min 45/-+Postal Charges* Nil 273 FINAL PAYMENTS FOR WMC SERVICES A 15 Days 35/- Demand + Surcharge
ID
185 INCOME CERTIFICATE B 7 Days 45/-+ postal charges* Nil
SREE SITA RAMACHANDRA SWAMY VARI Each copy 50/- (Up to 4 186 FAMILY MEMBER CERTIFICATE A 15 Min 45/-+Postal Charges*
LIST-II
CORRECTIONS IN DEATH CERTIFICATE - Nil
Rs. 5/-(Below 100), 108 B 5 days 45/- copies) From 5th
43 DEVASTHANAM SEVA BOOKING, A 15 Min As S pulated CDMA
Rs. 35/-(Above 100) onwards 100/- 187 INCOME CERTIFICATE B 7 Days 45/-+ postal charges* Nil
BHADRACHALAM
188 INTEGRATED CERTIFICATE B 30 Days 45/- Nil
189 ISSUE OF ARM LICENCE(FRESH) B 45 days 45/- 750/-
190 ISSUE OF ARM LICENCE(RENEWAL) B 45 days 45/- 375/- S.NO DEPARTMENT NAME SERVICE NAME CATEGORY SLA TIME SERVICE CHARGES(RS.) STATUTORY CHARGES
SRI LAKSHMI NARASIMHA SEVA TICKET Rs. 5/-(Below 100), ISSUE OF NOC FOR STORING OF PETROLEUM
44 A 15 Min As S pulated
191 A 15 Min 45/- NILL
BOOKING Rs. 35/-(Above 100) PRODUCTS APPLICATION FOR NEW FOOD SECURITY
Each copy 50/- (Up to 4 1 B 30 Days 45/- Nil
ISSUE OF OCCUPANCY RIGHTS CERT FOR CARD
109 DEATH CERTIFICATE - CDMA A 15 min 35/- copies) From 5th 192 A 15 Min 45/- NILL
onwards 100/- INAM LANDS
ISSUE OF NOC FOR STORING OF PETROLEUM
2 CONVERSION OF WHITE CARD TO PINK CARD B 30 Days 45/- Nil
Room Charges:
ENDOWMENT SRI LAKSHMI NARASIMHA SWAMI ROOM Rs. 5/-(Below 100), 193 B 45 days 45/- NILL
45 A 15 Min Depends on the Type of PRODUCTS 3 CORRECTIONS IN FOOD SECURITY CARD B 30 Days 45/- Nil
BOOKING Rs. 35/-(Above 100)
Room. ISSUE OF OCCUPANCY RIGHTS CERT FOR
194 B 90 days 45/- NILL 4 DELETION OF MEMBER IN RATION CARD B 30 Days 45/- Nil
110 EXEMPTION REQUEST B 15 Days 45/- Nil INAM LANDS
ISSUE OF SMALL AND MARGINAL FARMER 5 FP SHOP DEALER PAYMENTS A 15 Min 35/- As S pulated
111 NEW ASSESSMENT REQUEST B 15 Days 45/- Nil 195 REVENUE B 7 Days 45/- Nil
SRI RAJA RAJESHWARA TEMPLE ROOM Rs. 5/-(Below 100),
Room Charges: CERTIFICATE
46 A 15 Min Depends on the Type of 196 ISSUE OF TONCH MAP B 7 days 45/- 50/- 6 HOUSEHOLD HEAD MODIFICATIONS B 30 Days 45/- Nil
BOOKING Rs. 35/-(Above 100)
Room. 7 ISSUE OF AUTHORIZATION OF FP SHOPS B 30 Days 45/- Nil
197 KHASRA PAHANI B 15 Days 45/- 500/- per cer ficate
8 ISSUE OF NEW RATION CARD (PINK) B 30 Days 45/- Nil
112
NON AVAILABILITY BIRTH APPLICATION -
B
First me 5 days , 2nd me onwards
45/-+Postal Charges*
50/- (Up to 4 copies) 198 LAND CONVERSION B 15 Days 45/- Nil 9 PRINT RATION CARD A 15 Min 35/- Nil
SRI RAJA RAJESWARA Rs. 5/-(Below 100), CDMA 15 min From 5th onwards 100/- 10 RATION CARD DATA CORRECTIONS B 7 Days 45/- Nil
47 A 15 Min As S pulated
S.D.,VEMULAWADA,KARIMNAGAR DT Rs. 35/-(Above 100) Rs.5/- for every addl CIVIL SUPPLIES
199 LATE REGISTRATION OF BIRTH B 60 Days 45/- 11 RATION CARD MEMBER ADDITION(BIRTH) B 30 Days 45/- Nil
year of late Registra on
*Note: Rs.2/- per page of scanning a er first 5 pages If excess amount collected other than the above men oned charges, Please raise a complaint @ 1100( Parishkaram Call Centre)