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A MAJOR PROJECT REPORT

ON
EMPLOYEE WELFARE
IN
SUMEGA TECHNOLOGIES

Submitted to in partial fulfilment as a part of M.B.A degree

By

B. SOWJANYA REDDY
Reg. No: 18S11E0033

Under the guidance of


Mr. D. PRASHANTH
Asst. Professor MBA

MALLA REDDY INSTITUTE OF TECHNOLOGY AND SCIENCE

(Affiliated to Jawaharlal Nehru Technological University, Hyderabad)

SECUNDERABAD – 500100, Telangana.

1
MALLA REDDY INSTITUTE OF TECHNOLOGY&SCIENCE
Maisammaguda, Dhulapally (Post: Via Hakimpet) Secunderabad – 500100.
www.mrits.ac.in

CERTIFICATE

This is to certify that the MAJOR PROJECT report submitted by B.SOWJANYA REDDY
with registration No 18S11E0033 in partial fulfilment of the requirement for the degree of
MASTER OF BUSINESS ADMINISTRATION in MALLA REDDY INSTITUTEOF
TECHNOLOGY AND SCIENCE (Affiliated to JNTUH), is a bonafide work carried out by
the candidate as per our knowledge the work presented in this report was not been submitted
to any other university or institute for the award of any degree.

Mr. D. PRASHANTH Dr. J. MUNAIAH


Assistant Professor HOD, Department of MBA
Internal guide MRITS

EXTERNAL EXAMINER

2
ACKNOWLEDGEMENTS

I express my sincere thanks to Dr. K. RAVINDRA Principal of MRITS who had supported me
in taking up and completion of my major project.

I express my sincere thanks to Dr. J. MUNAIAH HOD Department of MBA in MRITS who
had supported me in taking up and completion of my major project.

I express my sincere thanks to HR manager in SUMEGA TECHNOLOGIES. Hyderabad who


had supported me in taking up and completion of my major project.

I wish to express profound gratitude to my faculty member and my major project guide
Mr. D. PRASHANTH Asst. Professor M.B.A, for his guidance and timely suggestions,
inspiration and encouragement throughout the period of work right from the selection of topic
till the successful completion of my major project work.

B. SOWJANYA REDDY
Reg. No: 18S11E0033

3
DECLARATION

I hereby declare that this Major project has been prepared by me during the period of 45 days
in partial fulfillment of the requirement for the award of the degree to “MASTER OF
BUSINESS ADMINISTRATION” by Jawaharlal Nehru Technological University,
Hyderabad.

I assure that this major project is the result of my effort and that it has not been submitted to
this University or any other University for the award of any Degree or Diploma.

PLACE: HYDERABAD B. SOWJANYA REDDY


DATE: (Reg. No. 18S11E0033)

4
A MAJOR PROJECT REPORT
ON
EMPLOYEE WELFARE

5
ABSTRACT

Human being capital and culture, and also other “invisible assets,” constitute around 52% of a
company’s market worth. Specifically, in a competitive job landscape, this ensures that
thoughtful human being capital supervision practices-or their absence-could possess a tangible
influence on a company’s important thing.

The Sustainability Accounting Specifications Board’s (SASB) Materiality Map identifies the
labour issues probably to impact the financial or operational health of organizations across
industries. For instance:

Labour methods, including sticking with labour laws and regulations and promoting individual
rights, could be materials to a variety of sectors, from hospitality to coal functions to electronic
developing services.
Employee health insurance and safety will probably have some degree of materiality to many
industries, but especially extractives and mineral processing, infrastructure, and transportation.
Worker engagement, diversity, and inclusion could be materials to technology and
communications, along with subsectors want e-commerce, asset supervision, and purchase
banking, amongst others.
Concurrently, these issues have clear relevance as nonfinancial factors beneath the “S”
umbrella of an environmental, social, and governance (ESG) framework. For example, Domini
Influence Investments can be an ESG purchase advisor that recognizes the value of worker
relations as a sociable aspect. Domini characterizes staff as “possibly the most significant” of
the “essential stakeholder teams that companies depend after to use and become profitable.” In
its expenditure selection method and shareholder engagement work, Domini emphasizes
concerns of reimbursement, diversity, training, unionization, and health insurance and safety.

6
INDEX

CH. no.
I PARTICULARS PAGE NO.
i

1.1 INTRODUCTION
CHAPTER -1 1.2
i OBJECTIVES OF STUDY
1.3 NEED FOR THE STUDY
1.4 SCOPE OF STUDY
1.5 LIMITATIONS OF STUDY

CHAPTER -2 2.1 RESEARCH METHODOLOGY


i

2.2 REVIEW OF LITERATURE


I I

CHAPTER-3
3.1 COMPANY PROFILE
I

3.2 INDUSTRY PROFILE

CHAPTER -4 4.1 DATA ANALYSIS AND


i i i

INTERPRETATION
i

CHAPTER-5 5.1 FINDINGS


5.2 SUGGESTIONS
5.3 CONCLUSIONS

CHAPTER-6
6.1 BIBILOGRAPHY

7
CHAPTER-I

INTRODUCTION

8
1.1 INTRODUCTION

In the businesses of the considerable number of elements of creation – capital, land, work:
Labour or Man is un doubly the critical factor affecting to make the association.
Representatives are currently a day’s business venture accomplices in the association.

They give to the accomplishment of the association. At this alteration of the edge wants to
choose the human resource taken the cautiously, created, and used and their particular abilities.
Later the specialist had been kept up and compensated and to serve inside the association.

Government assistance and measures sports are intended to deal with the prosperity of the
representatives they don't for the most part realize any financial increase to the staff. providing
the representative habitats are pleasantly are add to by and large the workers inside the
association.

The work government assistance measures are separate the two sorts are there
1) established and
2) non protected.

Protected:
Canteen, drinking water, enough lighting, relaxation rooms and so forth.

Non protected:
Government assistance measures, and incorporate the therapeutic administrations, flexi time,
ambulance, first help, and so forth.

Representatives get happy they limit of the staff inside the take amount of time inside the
association.

9
1.2 OBJECTIVES OF THE STUDY

 To analyse the effectiveness of safety measures provided by the organization.

 To seek out the worker get satisfied the measures provided.

 To understand the necessity of the employee regarding safety and facilities.

 To offer suggestions to the corporate enhance to improve the welfare schemes.


10
1.2 NEED FOR THE STUDY

Representative fulfilment is of most extreme significance for laborers to remain cheerful and
furthermore convey their most extreme. Fulfilled workers are those ones who are incredibly
steadfast towards their association and stick with even in the most noticeably terrible situation.
Worker fulfilment brings about positive mood at the work environment.

 To know the degree of worker fulfilment towards the association.

 To study the correspondence stream inside the association.

 To comprehend the association inside the association.

11
1.4 SCOPE OF THE STUDY

An investigate for the most part centres around government assistance and wellbeing
proportions of a representative in these businesses and to improve the productivity of specialist
and to make great work power. Hierarchical consideration on worker security can
accommodate better spirit and efficiency inside the working environment. This is because of
the specialist towards that the venture truly thinks about the wellness and prosperity of its
workers, thus making a feeling of pride for the organization.

12
1.5 LIMIATIONS OF THE STUDY

The scope of the study contains the importance of the worker satisfaction is to seek out out
the satisfaction level of the workers. the target tells about the need of the study. The
suggestions got which can help the corporate to enhance employee job satisfaction.

 It is a crucial output that employees work for the organization.


 It reveals the sensation of the workers within the organization.
 The report is beneficial for the organization and company management to understand
the extent of satisfaction of the workers.

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HYPOTHESIS

 Null hypothesis (H0): There is an employee contentment towards the employee


welfare and safety measures.
 Hypothesis(H1): There is no employee contentment towards the employee welfare
and safety measures.

14
CHAPTER-II
RESEARCH METHODOLOGY
AND
REVIEW OF LITERATURE

15
2.1 RESEARCH METHODOLOGY

TEST SIZE: In this study 100 representatives of the respondents.

TERRITORY: All the branches of the ventures.

INFORMATION COLLECTION:
It is the investigation of essential and auxiliary information.

ESSENTIAL INFORMATION: It is gathered from the questionarie.

AUXILIARY INFORMATION:
Auxiliary technique incorporates the data from sites, books, Articles, and so on.

TIME OF THE EXAMINATION: 45 days.

FACTUAL TOOL:

Chi-Square Test This test permits us to decide if qualities are autonomous of one another. Right
now, has been utilized to check if there is a connection between various factors and the general
degree of pride of wellbeing and government assistance measures.
Chi-rectangular test=(O-E)2/E
Degrees of opportunity =v=(R-1) (C-1)
Were,
O= found recurrence
E=Expected recurrence
R=Number of lines
C =Number of sections

16
1.2 REVIEW OF LITERATURE

 ASWATHAPPA 2007 within his perspective focused on three big facets that are
suitable working-time, appropriate salary and occupational healthcare. It's only the
emotional, physical, emotional and ethical health of somebody who's in an
organization. The security and security inside the environment of place of work
stipulates the simple element to the individual to relish working. The work if not pose
health danger to the individual.

 AS STATED BY GHANA LIBRARY 2015 employee welfare and team development


of this valuable from the company productivity is chief goal of the profitability from
the organization.in any company employee are dedicated staff to this job from the
company. To satisfy different objectives. The last stage it absolutely had been the
geared towards this success within the functioning of the productivity.

 UPADHYAY AND GUPTA 2012 informs the communicating may be that the job
will be playing with the rising employee satisfaction. and too, apps of their welfare
have fulfilled and reported to elevated morale. safety measures and work experience
doesn't fundamentally is related to the satisfaction. therefore, its advocated to the
efficacy of the company. Other facets are company require the fantastic
communicating to provide success from the company could choose the attention of
the employee satisfaction degree in the business.

17
RESEARCH GAP:
From the above authors are not differentiate employee contentment .my study is mainly
employee get happy and satisfaction in the employee welfare and safety measures.

RESEARCH QUESTIONS:

1.What are the most significant effects of employee welfare activities on the employee
satisfaction?

2.What is the employee welfare and safety measure is used to improve the satisfaction levels in
the organization?

3.What are the factor influence the regarding safety and facilities on the employee’s
expectation.

18
CHAPTER-III
COMPANY PROFILE
INDUSTRY PROFILE

19
3.1 COMPANY PROFILE

SUMEGA TECHNOLOGIES
Association PROFILE
Sumega advancements is truly a simple development guiding, IT groups and Correct sourcing
game plans association, passing approximately development powered commercial enterprise
publications of movement that join up with vital focuses of our customers.
We commenced exercises discovered in 2006, with the aid of and by with the proximity
discovered in Europe (UK), THE UNITED STATES and India and giving cautious degree of
companies more than the info development market. We are a few of the fast-developing details
development corporations associations.
Sumega advances became setup by means of get-in live performance of IT specialists who had
extended contrasting learning in neuro-scientific programming development and guiding for
fortune 500 associations. Sumega advances has function conditions in Birmingham (UK), and
Hyderabad (India) using its mind quarters at Advancement Birmingham Campus, Faraday
Wharf Holt Road, Birmingham B7 4BB and could be providing huge variety data development
items and groups including correct sourcing, tests (Offshore and Onsite) and renovation of
information development structures.

Sumega advances' professionals are gotten as well as huge specific affiliation with solid vital
and commercial enterprise concentrated corporation has arranged everybody up for a booming
destiny reliant about viable Prevalent improvement. Today, Sumega developments'
professionals noticed as in particular and affirmed by expansion suppliers (Microsoft
affirmations) and so are coping with world's greatest associations discovered in contrasting
undertakings.

20
VISION AND OBJECTIVE:

Sumega advancements is honestly a head programming improvement and directing


corporation’s provider converting consumer desires in Britain, USA, Europe and India. With
this ordinary transportation centres, our customers have your choice to analyse one-of-a-kind
movement options, for instance, Best Sourcing, Onsite, Offshore or an aggregate thereof.
We glaringly recognize that everyone consumer scenes aren't tantamount. The tactics,
challenges and motorists for deliberating a re-appropriated program adjustment among clients.
This is the description Sumega developments' sourcing manner consists of an apparent plan of
action, expressly designed to address the motorists at the back of this actions. Our selective
thought manner joins a sweeping portfolio evaluation, trailed via a meticulously produced sport
plan through a prepared philosophy that keeps an attention for your own enterprise motorists
and empowers your IT to enhance its targets closer to the general eyesight of the commercial
enterprise.

21
3.2 INDUSTRY PROFILE

A group of youthful and dynamic PC experts planted the seed of Sumega Technologies and
transformed it into a regarded Information Technology (IT) organization giving quality and
financially savvy answers for its customers. Sumega Technologies offers IT arrangements
under one rooftop to its customers worldwide over a board scope of stages enveloping both
present and rising advances.

We offer high calibre; dependable, adaptable programming and web arrangements that
empower our clients work together more adequately. Our mix and post improvement support
guarantee bother free synchronization and upkeep.

Our group has broad information in the entirety of our centre specialty units. Our vision is a
loose, customer engaged and proficient methodology; to provide food for the expanding
enthusiasm for human asset inside associations guaranteeing clients get top notch
administration as they actualize the arrangements we offer.

We give interpretation administrations to a wide assortment of customers. It uses cutting edge


hardware and methods to give quick, exact and tie down translation to our customers. Utilizing
these devices, we can offer quality assistance to our customers.

Through productive answers for our clients, we cut spearheading approaches to build
proficiency and velocity, inside the venture and over the entirety of its providers, accomplices
and clients.

22
CHAPTER- IV

DATA ANALYSIS
AND
INTERPRETATION

23
4.1 DATA IANALYSIS IAND iINTERPRETATION

1.Gender.

Table 1:

Respondents Response Percentage


Male 55 55%
Female 45 45%
Total 100 100%

Chart 1

Gender
Male Female

45%
55%

Interpretation:
From the study analysis, I have observed that male respondents is 55%and the female
respondents is 45%.

24
2.Age.

Table 2:

Respondents Response Percentage


25-35 47 47%
35-45 31 31%
45 and above 22 22%
Total 100 100%

Chart 2

Age
AGE 25-35 35-45 45and above

22%

47%

31%

Interpretation:
From the above table, I have observed employee welfare of the number of respondents 25-35
belongs to the 47%and 35-45 belongs to the31%and 45 and above belongs to the 22%.

2. Are you aware of employee welfare and safety measures?

25
Table 3:

Respondents Response Percentage


Yes 45 45%
No 32 32%
May be 23 23%
Total 100 100%

Chart 3

Are aware of employee welfare and safety


measures
Yes No May be

23%

45%

32%

Interpretation:
From the above following table, employee welfare and safety measures number of respondents
yes is the 45%and no is the 32%of the employees. and may be is the 23% the employees are
aware safety measures.
As most of the people are aware of the 45 % of the employee welfare and safety measures.

26
3. Action towards the employee welfare and safety measures.

Table 4:

Respondents Response Percentage


Very strict 42 42%
Very frequently 37 37%
Not frequently 21 21%
Total 100 100%

Chart 4

Action towads the employee welfare and


safety measures
Very strict Very frequently Not frequently

21%

42%

37%

Interpretation:
From the above following, table action towards the employee welfare and safety measures are
very to the 42% and very frequently is the employee welfare and 37% and not frequently is the
employee welfare and safety measures 21% respondents of employee welfare and safety
measures.

4. Are you satisfied with safety entrance gates provided by the company?

27
Table 5:

Respondents Response Percentage


Mostly satisfied 36 36%
Satisfied 28 28%
Neither satisfied or dissatisfied 28 28%
Dissatisfied 5 5%
Mostly dissatisfied 3 35
Total 100 100%

Chart 5

Safety in entrance gates


Mostly satisfied Satisfied
Neither satisfied or dissatisfied dissatisfied
mostly dissatisfied
5% 3%

36%
28%

28%

Interpretation:
From the above following table, is the employee welfare of the safety in entrance gates is the
mostly satisfied is 36%and satisfied is the28%and neither satisfied ir dissatisfied is the 28%and
dissatisfied is the 5% which less than result in safety entrance gates. Mostly dissatisfied is the
3%.

28
6 . Are you satisfied with first aid facilities provided by the company.

Table 6:

Respondents Response Percentage


Mostly satisfied 25 25%
Satisfied 55 55%
Neither satisfied or dissatisfied 18 18%
Dissatisfied 1 1%
Mostly dissatisfied 1 1%
Total 100 100%

Chart 6

first aid
Mostly satisfied Satisfied
Neither satisfied or dissatisfied dissatisfied
mostly dissatisfied
1% 1%

18% 25%

55%

Interpretation:
From the above following table, I have observed that first aid of the employee welfare and
safety measures is the mostly satisfied is the 25%and firs aid is the satisfied is 55%and neither
satisfied or dissatisfied is the 18% and dissatisfied and mostly dissatisfied is the 1%
respondents of first aid.

29
7. Are you satisfied with treatement center facilities provided by the company.

Table 7:

Respondents Response Percentage


Mostly satisfied 36 36%
Satisfied 40 40%
Neither satisfied or dissatisfied 21 21%
Dissatisfied 2 2%
Mostly dissatisfied 1 1%
Total 100 100%

Chart 7

Treatement center
Mostly satisfied Satisfied
Neither satisfied or dissatisfied dissatisfied
mostly dissatisfied
2%1%

21%
36%

40%

Interpretation:
From the study analysis, is the treatement center mostly satisfied is the36% and employees and
satisfied is the 40% and neither satisfied or dissatisfied is the21% and dissatisfied is the 2% and
mostly dissatisfied is the1% respondents of treatement center.

8. Are you satisfied with ambulance facility provided by the company.

30
Table 8:

Respondents Response Percentage


Mostly satisfied 34 34%
Satisfied 47 47%
Neither satisfied or dissatisfied 17 17%
Dissatisfied 2 2%
Mostly dissatisfied 0 0
Total 100 100%

Chart 8

Ambulance
47
35

15
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a
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tly di di di
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M ed os
sfi m
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sa
er
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Interpretation:
From the study analysis, is the ambulance mostly satisfied is the35% and employees and
satisfied is the 47% and neither satisfied or dissatisfied is the15% and dissatisfied is the 2% and
mostly dissatisfied is the1% respondents of ambulance.

31
9. Are you satisfied the employee counseling for welfare and safety measures in the
organization.

Table 9:

Respondents Response Percentage


Mostly satisfied 28 28%
Satisfied 48 48%
Neither satisfied or dissatisfied 20 20%
Dissatisfied 3 3%
Mostly dissatisfied 1 1%
Total 100 100%

Chart 9

Counseling

mostly dissatisfied 1
dissatisfied 3
Neither satisfied or dissatisfied 20
Satisfied 48
Mostly satisfied 28

Interpretation:
From the study analysis ,is the counseling mostly satisfied is the 1% and employees and
satisfied is the 48% and neither satisfied or dissatisfied is the20% and dissatisfied is the 3% and
mostly dissatisfied is the1%respondents of employee counseling.

32
10. Are you satisfied with industrial safety measures.

Table 10:

Respondents Response Percentage


Mostly satisfied 32 32%
Satisfied 45 45%
Neither satisfied or dissatisfied 20 20%
Dissatisfied 3 3%
Mostly dissatisfied 0 0
Total 100 100%

Chart 10

Industrial safety
Mostly satisfied Satisfied
Neither satisfied or dissatisfied dissatisfied
mostly dissatisfied
3%
20% 32%

45%

Interpretation:
From the study analysis, is the indusrial safety mostly satisfied is the 32% and employees and
satisfied is the 45% and neither satisfied or dissatisfied is the20% and dissatisfied is the 3%
respondents of employees industrial safety.

33
11. Are you satisfied the alarm alerting in the organization.

Table 11:

Respondents Response Percentage


Mostly satisfied 38 38%
Satisfied 41 41%
Neither satisfied or dissatisfied 20 20%
Dissatisfied 1 1%
Mostly dissatisfied 0 0
Total 100 100%

Chart 11

Alarms
38 41
20
1 0

Interpretation:
From the study analysis, is the alarms mostly satisfied is the 38% and employees and satisfied
is the 41% and neither satisfied or dissatisfied is the20% and dissatisfied is the 1% respondents
of employees alarms.

34
12. Are you satisfied with medical facilities provided by the company.

Table 12:

Respondents Response Percentage


Mostly satisfied 35 35%
Satisfied 47 47%
Neither satisfied or dissatisfied 15 15%
Dissatisfied 3 3%
Mostly dissatisfied 0 0
Total 100 100%

Chart 12

Medical facilities
Mostly satisfied Satisfied
Neither satisfied or dissatisfied dissatisfied
mostly dissatisfied
3%
15%
35%
47%

Interpretation:
From the study analysis, is the medical facilities mostly satisfied is the 35% and employees and
satisfied is the 47% and neither satisfied or dissatisfied is the15% and dissatisfied is the 3%
respondents of employees medical facilities.

35
13. Are you satisfied with health insurance facilities provided by the company.

Table 13:

Respondents Response Percentage


Mostly satisfied 31 31%
Satisfied 51 51%
Neither satisfied or dissatisfied 12 12%
Dissatisfied 2 2%
Mostly dissatisfied 4 4%
Total 100 100%

Chart 13

Health insurance

mostly dissatisfied 4

dissatisfied 2

Neither satisfied or dissatisfied 12

Satisfied 51

Mostly satisfied 31

Interpretation:
From the study analysis, is the health insurance mostly satisfied is the 4% and employees and
satisfied is the 51% and neither satisfied or dissatisfied is the12% and dissatisfied is the 2% and
the mostly dissatisfied is 31% respondents of employees health insurance.

36
14. Are you satisfied with accidents benefits provided by the company.

Table 14:

Respondents Response Percentage


Mostly satisfied 26 26%
Satisfied 49 49%
Neither satisfied or dissatisfied 22 22%
Dissatisfied 2 2%
Mostly dissatisfied 1 1%
Total 100 100%

Chart 14

Accidents benefits
Mostly satisfied Satisfied
Neither satisfied or dissatisfied dissatisfied
mostly dissatisfied
2% 1%
22% 26%

49%

Interpretation:
From the study analysis, is the health insurance mostly satisfied is the 26% and employees and
satisfied is the 49% and neither satisfied or dissatisfied is the22% and dissatisfied is the 2% and
the mostly dissatisfied is 1% respondents of employees accidents benefits.

37
15. Are you satisfied with women and child welfare measures provided by the company.

Table 15:

Respondents Response Percentage


Mostly satisfied 37 37%
Satisfied 39 39%
Neither satisfied or dissatisfied 22 22%
Dissatisfied 1 1%
Mostly dissatisfied 1 1%
Total 100 100%

Chart 15

Women and child welfare


37 39
22
1 1

Interpretation:
From the study analysis, is the women and child welfare mostly satisfied is the 37% and
employees and satisfied is the 39% and neither satisfied or dissatisfied is the22% and
dissatisfied is the 1% and the mostly dissatisfied is 1% respondents of employees women and
child welfare.

38
16. Are you satisfied with water facilities provided by the company.

Table 16:

Respondents Response Percentage


Mostly satisfied 31 31%
Satisfied 45 45%
Neither satisfied or dissatisfied 21 21%
Dissatisfied 2 2%
Mostly dissatisfied 1 1%
Total 100 100%

Chart 16

Water facilities
Mostly satisfied Satisfied
Neither satisfied or dissatisfied dissatisfied
mostly dissatisfied
2% 1%

21% 31%

45%

Interpretation:
From the study analysis, water facilities mostly satisfied is the 31% and employees and
satisfied is the 45% and neither satisfied or dissatisfied is the21% and dissatisfied is the 2% and
the mostly dissatisfied is 1% of respondents employees water facilities.

39
17. Are you satisfied with sanitary facilities provided by the company.

Table 17:

Respondents Response Percentage


Mostly satisfied 35 35%
Satisfied 47 47%
Neither satisfied or dissatisfied 15 15%
Dissatisfied 2 2%
Mostly dissatisfied 1 1%
Total 100 100%

Chart 17

Sanitary facilities
Mostly satisfied Satisfied
Neither satisfied or dissatisfied dissatisfied
mostly dissatisfied
2% 1%
15%
35%

47%

Interpretation:
From the study analysis, sanitary facilities mostly satisfied is the 35% and employees and
satisfied is the 47% and neither satisfied or dissatisfied is the15% and dissatisfied is the 2% and
the mostly dissatisfied is 1% of respondents employees sanitary facilities.

STATISTICAL TOOL:

40
gender? * [safety in entrance gates]

Crosstab
[safety in entrance gates] Total
Neither
Dissatisfied mostly dissatisfied mostly satisfied satisfied/dissatisfied satisfied
gender? Female Count 1 3 17 16 26 63
% of Total 0.8% 2.4% 13.4% 12.6% 20.5% 49.6%
Male Count 7 0 24 17 16 64
% of Total 5.5% 0.0% 18.9% 13.4% 12.6% 50.4%
Total Count 8 3 41 33 42 127
% of Total 6.3% 2.4% 32.3% 26.0% 33.1% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 11.099a 4 .025
Likelihood Ratio 12.848 4 .012
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is
1.49.

gender? * [first aid]


Crosstab
[first aid] Total
Neither
mostly satisfied/dissatisf
Dissatisfied dissatisfied mostly satisfied ied satisfied
gender? Female Count 1 0 19 10 33 63
% of Total 0.8% 0.0% 15.0% 7.9% 26.0% 49.6%
Male Count 2 2 18 9 33 64
% of Total 1.6% 1.6% 14.2% 7.1% 26.0% 50.4%
Total Count 3 2 37 19 66 127
% of Total 2.4% 1.6% 29.1% 15.0% 52.0% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)

41
Pearson Chi-Square 2.405a 4 .662
Likelihood Ratio 3.184 4 .527
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is .
99.

gender? * [treatement center]

Crosstab

[treatement center] Total


Neither
mostly satisfied/dissatisfi
Dissatisfied dissatisfied mostly satisfied ed satisfied
gender? Female Count 0 0 18 14 31 63
% of Total 0.0% 0.0% 14.2% 11.0% 24.4% 49.6%
Male Count 5 1 23 12 23 64
% of Total 3.9% 0.8% 18.1% 9.4% 18.1% 50.4%
Total Count 5 1 41 26 54 127
% of Total 3.9% 0.8% 32.3% 20.5% 42.5% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 7.941a 4 .094
Likelihood Ratio 10.265 4 .036
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is .
50.

gender? * [ambulance]

Crosstab

[ambulance] Total

42
Neither
Dissatisfied mostly satisfied satisfied/dissatisfied satisfied
gender? Female Count 0 20 10 33 63
% of Total 0.0% 15.7% 7.9% 26.0% 49.6%
Male Count 3 18 13 30 64
% of Total 2.4% 14.2% 10.2% 23.6% 50.4%
Total Count 3 38 23 63 127
% of Total 2.4% 29.9% 18.1% 49.6% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 3.632 a
3 .304
Likelihood Ratio 4.792 3 .188
N of Valid Cases 127
a. 2 cells (25.0%) have expected count less than 5. The minimum expected count is
1.49.

gender? * [counseling]

Crosstab

[counseling]
Neither
mostly satisfied/dissatisf
Dissatisfied dissatisfied mostly satisfied ied satisfied Total
gender? Female Count 2 1 18 11 31 63
% of Total 1.6% 0.8% 14.2% 8.7% 24.4% 49.6%
Male Count 4 1 15 16 28 64
% of Total 3.1% 0.8% 11.8% 12.6% 22.0% 50.4%

43
Total Count 6 2 33 27 59 127
% of Total 4.7% 1.6% 26.0% 21.3% 46.5% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 2.010 a
4 .734
Likelihood Ratio 2.029 4 .730
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is .
99.

gender? * [industrial safety]

Crosstab

[industrial safety] Total


Neither
mostly satisfied/dissatis
Dissatisfied dissatisfied mostly satisfied fied satisfied
gender? Female Count 4 0 18 16 25 63
% of Total 3.1% 0.0% 14.2% 12.6% 19.7% 49.6%
Male Count 2 1 17 15 29 64
% of Total 1.6% 0.8% 13.4% 11.8% 22.8% 50.4%
Total Count 6 1 35 31 54 127

44
% of Total 4.7% 0.8% 27.6% 24.4% 42.5% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 2.016a 4 .733
Likelihood Ratio 2.415 4 .660
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is .
50.

gender? * [alarms]

Crosstab

[alarms] Total
Neither
mostly satisfied/dissatisf
Dissatisfied dissatisfied mostly satisfied ied satisfied
gender? Female Count 0 0 22 15 26 63
% of Total 0.0% 0.0% 17.3% 11.8% 20.5% 49.6%
Male Count 2 2 18 13 29 64
% of Total 1.6% 1.6% 14.2% 10.2% 22.8% 50.4%
Total Count 2 2 40 28 55 127
% of Total 1.6% 1.6% 31.5% 22.0% 43.3% 100.0%

45
Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 4.699 a
4 .320
Likelihood Ratio 6.245 4 .182
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is .
99.
Crosstab

[medical facilities]

Neither
Dissatisfied mostly dissatisfied mostly satisfied satisfied/dissatisfied satisfied Total
gender? Female Count 2 0 21 4 36 63
% of Total 1.6% 0.0% 16.5% 3.1% 28.3% 49.6%
Male Count 3 1 18 12 30 64
% of Total 2.4% 0.8% 14.2% 9.4% 23.6% 50.4%
Total Count 5 1 39 16 66 127
% of Total 3.9% 0.8% 30.7% 12.6% 52.0% 100.0%

gender? * [medical facilities]

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 5.969a 4 .201
Likelihood Ratio 6.543 4 .162
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is .
50.

46
gender? * [health insurance]

Crosstab
[health insurance]
Neither
mostly mostly satisfied/dissati
Dissatisfied dissatisfied satisfied sfied satisfied Total
gender? Female Count 2 2 15 9 35 63
% of Total 1.6% 1.6% 11.8% 7.1% 27.6% 49.6%
Male Count 1 3 20 8 32 64
% of Total 0.8% 2.4% 15.7% 6.3% 25.2% 50.4%
Total Count 3 5 35 17 67 127
% of Total 2.4% 3.9% 27.6% 13.4% 52.8% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 1.433a 4 .838
Likelihood Ratio 1.443 4 .837
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is
1.49.

47
gender? * [accident benefits]

Crosstab

[accident benefits]
Neither
mostly satisfied/dissatisf
Dissatisfied dissatisfied mostly satisfied ied satisfied Total
gender? Female Count 4 1 13 15 30 63
% of Total 3.1% 0.8% 10.2% 11.8% 23.6% 49.6%
Male Count 1 1 15 13 34 64
% of Total 0.8% 0.8% 11.8% 10.2% 26.8% 50.4%
Total Count 5 2 28 28 64 127
% of Total 3.9% 1.6% 22.0% 22.0% 50.4% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 2.328a 4 .676
Likelihood Ratio 2.456 4 .653
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is .
99.

48
gender? * [women and child welfare]

Crosstab
[women and child welfare] Total
Neither
Dissatisfied mostly dissatisfied mostly satisfied satisfied/dissatisfied satisfied
gender? Female Count 0 0 19 10 34 63
% of Total 0.0% 0.0% 15.0% 7.9% 26.8% 49.6%
Male Count 2 2 23 18 19 64
% of Total 1.6% 1.6% 18.1% 14.2% 15.0% 50.4%
Total Count 2 2 42 28 53 127
% of Total 1.6% 1.6% 33.1% 22.0% 41.7% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 10.905a 4 .028
Likelihood Ratio 12.541 4 .014
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is .
99.

gender? * [water facility]

Crosstab

49
[water facility]
Neither
mostly satisfied/dissatisfi
Dissatisfied dissatisfied mostly satisfied ed satisfied Total
gender? Female Count 2 0 17 16 28 63
% of Total 1.6% 0.0% 13.4% 12.6% 22.0% 49.6%
Male Count 1 2 19 9 33 64
% of Total 0.8% 1.6% 15.0% 7.1% 26.0% 50.4%
Total Count 3 2 36 25 61 127
% of Total 2.4% 1.6% 28.3% 19.7% 48.0% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 4.807a 4 .308
Likelihood Ratio 5.612 4 .230
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is .
99.

gender? * [sanitary facility]

Crosstab

50
[sanitary facility] Total
Neither
mostly satisfied/dissatisf
Dissatisfied dissatisfied mostly satisfied ied satisfied
gender? Female Count 2 1 14 10 36 63
% of Total 1.6% 0.8% 11.0% 7.9% 28.3% 49.6%
Male Count 2 2 23 8 29 64
% of Total 1.6% 1.6% 18.1% 6.3% 22.8% 50.4%
Total Count 4 3 37 18 65 127
% of Total 3.1% 2.4% 29.1% 14.2% 51.2% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 3.491a 4 .479
Likelihood Ratio 3.521 4 .475
N of Valid Cases 127
a. 4 cells (40.0%) have expected count less than 5. The minimum expected count is
1.49.

age? * [safety in entrance gates]

Crosstab
[safety in entrance gates] Total

51
Neither
mostly satisfied/dissatisf
Dissatisfied dissatisfied mostly satisfied ied satisfied
age? 25-35 Count 3 2 25 14 28 72
% of Total 2.4% 1.6% 19.7% 11.0% 22.0% 56.7%
35-45 Count 4 0 9 9 9 31
% of Total 3.1% 0.0% 7.1% 7.1% 7.1% 24.4%
35-46 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
35-47 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 1 1 6 10 3 21
% of Total 0.8% 0.8% 4.7% 7.9% 2.4% 16.5%
46 and above Count 0 0 1 0 0 1
% of Total 0.0% 0.0% 0.8% 0.0% 0.0% 0.8%
Total Count 8 3 41 33 42 127
% of Total 6.3% 2.4% 32.3% 26.0% 33.1% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 18.720a 20 .540
Likelihood Ratio 19.387 20 .497
N of Valid Cases 127
a. 21 cells (70.0%) have expected count less than 5. The minimum expected count is
.02.

age? * [first aid]

Crosstab
[first aid] Total
Neither
mostly satisfied/dissatis
Dissatisfied dissatisfied mostly satisfied fied satisfied
age? 25-35 Count 2 1 25 6 38 72
% of Total 1.6% 0.8% 19.7% 4.7% 29.9% 56.7%
35-45 Count 1 0 5 5 20 31
% of Total 0.8% 0.0% 3.9% 3.9% 15.7% 24.4%
35-46 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%

52
35-47 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 0 1 6 8 6 21
% of Total 0.0% 0.8% 4.7% 6.3% 4.7% 16.5%
46 and above Count 0 0 1 0 0 1
% of Total 0.0% 0.0% 0.8% 0.0% 0.0% 0.8%
Total Count 3 2 37 19 66 127
% of Total 2.4% 1.6% 29.1% 15.0% 52.0% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 22.175a 20 .331
Likelihood Ratio 22.277 20 .326
N of Valid Cases 127
a. 23 cells (76.7%) have expected count less than 5. The minimum expected count is
.02.

age? * [treatement center]

Crosstab
[treatement center] Total
Neither
mostly satisfied/dissatis
Dissatisfied dissatisfied mostly satisfied fied satisfied
age? 25-35 Count 3 0 23 13 33 72
% of Total 2.4% 0.0% 18.1% 10.2% 26.0% 56.7%
35-45 Count 0 1 12 5 13 31
% of Total 0.0% 0.8% 9.4% 3.9% 10.2% 24.4%
35-46 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
35-47 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 2 0 5 8 6 21

53
% of Total 1.6% 0.0% 3.9% 6.3% 4.7% 16.5%
46 and above Count 0 0 1 0 0 1
% of Total 0.0% 0.0% 0.8% 0.0% 0.0% 0.8%
Total Count 5 1 41 26 54 127
% of Total 3.9% 0.8% 32.3% 20.5% 42.5% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 16.462a 20 .688
Likelihood Ratio 17.310 20 .633
N of Valid Cases 127
a. 22 cells (73.3%) have expected count less than 5. The minimum expected count is
.01.

age? * [ambulance]

Crosstab
[ambulance]
Neither
satisfied/dissatisfie
Dissatisfied mostly satisfied d satisfied Total
age? 25-35 Count 1 20 9 42 72
% of Total 0.8% 15.7% 7.1% 33.1% 56.7%
35-45 Count 1 11 8 11 31
% of Total 0.8% 8.7% 6.3% 8.7% 24.4%
35-46 Count 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.8% 0.8%
35-47 Count 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 1 7 6 7 21
% of Total 0.8% 5.5% 4.7% 5.5% 16.5%

54
46 and above Count 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.8% 0.8%
Total Count 3 38 23 63 127
% of Total 2.4% 29.9% 18.1% 49.6% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 11.466a 15 .719
Likelihood Ratio 12.599 15 .633
N of Valid Cases 127
a. 16 cells (66.7%) have expected count less than 5. The minimum expected count is
.02.

age? * [counseling]

Crosstab
[counseling]
Neither
mostly satisfied/dissatis
Dissatisfied dissatisfied mostly satisfied fied satisfied Total
age? 25-35 Count 2 1 22 13 34 72
% of Total 1.6% 0.8% 17.3% 10.2% 26.8% 56.7%
35-45 Count 1 0 6 9 15 31
% of Total 0.8% 0.0% 4.7% 7.1% 11.8% 24.4%
35-46 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
35-47 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 3 1 5 4 8 21
% of Total 2.4% 0.8% 3.9% 3.1% 6.3% 16.5%
46 and above Count 0 0 0 1 0 1
% of Total 0.0% 0.0% 0.0% 0.8% 0.0% 0.8%
Total Count 6 2 33 27 59 127
% of Total 4.7% 1.6% 26.0% 21.3% 46.5% 100.0%

55
Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 15.424a 20 .752
Likelihood Ratio 14.238 20 .818
N of Valid Cases 127
a. 22 cells (73.3%) have expected count less than 5. The minimum expected count is
.02.

age? * [industrial safety]

Crosstab
[industrial safety]
Neither
mostly satisfied/dissatisf
Dissatisfied dissatisfied mostly satisfied ied satisfied Total
age? 25-35 Count 4 1 21 14 32 72
% of Total 3.1% 0.8% 16.5% 11.0% 25.2% 56.7%
35-45 Count 0 0 7 11 13 31
% of Total 0.0% 0.0% 5.5% 8.7% 10.2% 24.4%
35-46 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
35-47 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 2 0 7 5 7 21
% of Total 1.6% 0.0% 5.5% 3.9% 5.5% 16.5%
46 and above Count 0 0 0 1 0 1
% of Total 0.0% 0.0% 0.0% 0.8% 0.0% 0.8%
Total Count 6 1 35 31 54 127
% of Total 4.7% 0.8% 27.6% 24.4% 42.5% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 12.505a 20 .898

56
Likelihood Ratio 14.412 20 .809
N of Valid Cases 127
a. 21 cells (70.0%) have expected count less than 5. The minimum expected count is
.01.

age? * [alarms]

Crosstab
[alarms]
Neither
mostly satisfied/dissatis
Dissatisfied dissatisfied mostly satisfied fied satisfied Total
age? 25-35 Count 2 1 20 13 36 72
% of Total 1.6% 0.8% 15.7% 10.2% 28.3% 56.7%
35-45 Count 0 0 12 8 11 31
% of Total 0.0% 0.0% 9.4% 6.3% 8.7% 24.4%
35-46 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
35-47 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 0 1 8 6 6 21
% of Total 0.0% 0.8% 6.3% 4.7% 4.7% 16.5%
46 and above Count 0 0 0 1 0 1
% of Total 0.0% 0.0% 0.0% 0.8% 0.0% 0.8%
Total Count 2 2 40 28 55 127
% of Total 1.6% 1.6% 31.5% 22.0% 43.3% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 13.972a 20 .832
Likelihood Ratio 14.981 20 .778
N of Valid Cases 127
a. 22 cells (73.3%) have expected count less than 5. The minimum expected count is
.02.

57
age? * [medical facilities]

Crosstab
[medical facilities] Total
Neither
mostly satisfied/dissatis
Dissatisfied dissatisfied mostly satisfied fied satisfied
age? 25-35 Count 3 1 21 7 40 72
% of Total 2.4% 0.8% 16.5% 5.5% 31.5% 56.7%
35-45 Count 0 0 11 3 17 31
% of Total 0.0% 0.0% 8.7% 2.4% 13.4% 24.4%
35-46 Count 0 0 1 0 0 1
% of Total 0.0% 0.0% 0.8% 0.0% 0.0% 0.8%
35-47 Count 0 0 1 0 0 1
% of Total 0.0% 0.0% 0.8% 0.0% 0.0% 0.8%
45 and above Count 2 0 5 6 8 21
% of Total 1.6% 0.0% 3.9% 4.7% 6.3% 16.5%
46 and above Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
Total Count 5 1 39 16 66 127
% of Total 3.9% 0.8% 30.7% 12.6% 52.0% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 15.624a 20 .740
Likelihood Ratio 16.325 20 .696
N of Valid Cases 127
a. 23 cells (76.7%) have expected count less than 5. The minimum expected count is
.01.

58
age? * [health insurance]

Crosstab
[health insurance] Total
Neither
mostly satisfied/dissatis
Dissatisfied dissatisfied mostly satisfied fied satisfied
age? 25-35 Count 3 2 19 13 35 72
% of Total 2.4% 1.6% 15.0% 10.2% 27.6% 56.7%
35-45 Count 0 1 9 2 19 31
% of Total 0.0% 0.8% 7.1% 1.6% 15.0% 24.4%
35-46 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
35-47 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 0 2 7 2 10 21
% of Total 0.0% 1.6% 5.5% 1.6% 7.9% 16.5%
46 and above Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
Total Count 3 5 35 17 67 127
% of Total 2.4% 3.9% 27.6% 13.4% 52.8% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 10.460a 20 .959
Likelihood Ratio 12.355 20 .903
N of Valid Cases 127
a. 23 cells (76.7%) have expected count less than 5. The minimum expected count is
.02.

age? * [accident benefits]

59
Crosstab
[accident benefits] Total
Neither
mostly satisfied/dissatisf
Dissatisfied dissatisfied mostly satisfied ied satisfied
age? 25-35 Count 4 2 13 13 40 72
% of Total 3.1% 1.6% 10.2% 10.2% 31.5% 56.7%
35-45 Count 0 0 9 8 14 31
% of Total 0.0% 0.0% 7.1% 6.3% 11.0% 24.4%
35-46 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
35-47 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 1 0 5 7 8 21
% of Total 0.8% 0.0% 3.9% 5.5% 6.3% 16.5%
46 and above Count 0 0 1 0 0 1
% of Total 0.0% 0.0% 0.8% 0.0% 0.0% 0.8%
Total Count 5 2 28 28 64 127
% of Total 3.9% 1.6% 22.0% 22.0% 50.4% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 13.069a 20 .874
Likelihood Ratio 15.069 20 .772
N of Valid Cases 127
a. 23 cells (76.7%) have expected count less than 5. The minimum expected count is
.02.

age? * [women and child welfare]

Crosstab
[women and child welfare] Total
Neither
mostly satisfied/dissatisf
Dissatisfied dissatisfied mostly satisfied ied satisfied
age? 25-35 Count 1 1 26 11 33 72

60
% of Total 0.8% 0.8% 20.5% 8.7% 26.0% 56.7%
35-45 Count 1 0 9 7 14 31
% of Total 0.8% 0.0% 7.1% 5.5% 11.0% 24.4%
35-46 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
35-47 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 0 1 6 10 4 21
% of Total 0.0% 0.8% 4.7% 7.9% 3.1% 16.5%
46 and above Count 0 0 1 0 0 1
% of Total 0.0% 0.0% 0.8% 0.0% 0.0% 0.8%
Total Count 2 2 42 28 53 127
% of Total 1.6% 1.6% 33.1% 22.0% 41.7% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 18.737a 20 .539
Likelihood Ratio 19.116 20 .514
N of Valid Cases 127
a. 22 cells (73.3%) have expected count less than 5. The minimum expected count is
.02.

age? * [water facility]

Crosstab
[water facility] Total
Neither
mostly satisfied/dissatisfi
Dissatisfied dissatisfied mostly satisfied ed satisfied
age? 25-35 Count 2 1 20 13 36 72
% of Total 1.6% 0.8% 15.7% 10.2% 28.3% 56.7%
35-45 Count 1 0 11 7 12 31

61
% of Total 0.8% 0.0% 8.7% 5.5% 9.4% 24.4%
35-46 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
35-47 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 0 1 4 5 11 21
% of Total 0.0% 0.8% 3.1% 3.9% 8.7% 16.5%
46 and above Count 0 0 1 0 0 1
% of Total 0.0% 0.0% 0.8% 0.0% 0.0% 0.8%
Total Count 3 2 36 25 61 127
% of Total 2.4% 1.6% 28.3% 19.7% 48.0% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 9.515a 20 .976
Likelihood Ratio 10.835 20 .950
N of Valid Cases 127
a. 22 cells (73.3%) have expected count less than 5. The minimum expected count is
.02.

age? * [sanitary facility]

Crosstab
[sanitary facility] Total
Neither
mostly satisfied/dissatisf
Dissatisfied dissatisfied mostly satisfied ied satisfied
age? 25-35 Count 2 2 17 10 41 72
% of Total 1.6% 1.6% 13.4% 7.9% 32.3% 56.7%
35-45 Count 0 1 10 4 16 31
% of Total 0.0% 0.8% 7.9% 3.1% 12.6% 24.4%
35-46 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%

62
35-47 Count 0 0 0 0 1 1
% of Total 0.0% 0.0% 0.0% 0.0% 0.8% 0.8%
45 and above Count 2 0 9 4 6 21
% of Total 1.6% 0.0% 7.1% 3.1% 4.7% 16.5%
46 and above Count 0 0 1 0 0 1
% of Total 0.0% 0.0% 0.8% 0.0% 0.0% 0.8%
Total Count 4 3 37 18 65 127
% of Total 3.1% 2.4% 29.1% 14.2% 51.2% 100.0%

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 13.876a 20 .837
Likelihood Ratio 15.411 20 .752
N of Valid Cases 127
a. 23 cells (76.7%) have expected count less than 5. The minimum expected count is
.02.

63
CHAPTER- V

o FINDINGS
o SUGGESTIONS
o CONCLUSION

64
5.1 FINDINGS

 Employee welfare and safety measures 45% of the male respondents and 55% of the
female respondents.
 47% is the 25-35 age group between the respondents and 31% is the 35-45 age group
between the respondents.
 Mostly people aware of employee welfare and safety measures is 45% and less people
are aware the employee welfare and safety measures 23% is may be respondents.
 Action towards the employee welfare and safety measures 42% is the very strict and
37% is the very frequently and 21% is not frequently.
 Safety entrance gates is mostly satisfied the 36% and satisfied the employees is
28%and neither satisfied or dissatisfied the 28% dissatisfied is the 5% and mostly
dissatisfied is the3%.
 First aid is mostly satisfied the 25% and satisfied the employees is 55%and neither
satisfied or dissatisfied the 18% dissatisfied is the 1% and mostly dissatisfied is
the1%.
 Treatment centre is mostly satisfied the 36% and satisfied the employees is 47%and
neither satisfied or dissatisfied the 15% dissatisfied is the 2% and mostly dissatisfied
is the1%.
 Ambulance is mostly satisfied the 35% and satisfied the employees is 28%and neither
satisfied or dissatisfied the 28% dissatisfied is the 5% and mostly dissatisfied is
the3%.
 counselling is mostly satisfied the 28% and satisfied the employees is 48%and neither
satisfied or dissatisfied the 20% dissatisfied is the 3% and mostly dissatisfied is
the1%.
 Industrial safety is mostly satisfied the 32% and satisfied the employees is 45%and
neither satisfied nor dissatisfied the 20% dissatisfied is the 3%.
 Medical facilities are mostly satisfied the 35% and satisfied the employees is 47%and
neither satisfied nor dissatisfied the 15% dissatisfied is the 3%.
 Accident benefits is mostly satisfied the 26% and satisfied the employees is 49%and
neither satisfied or dissatisfied the 22% dissatisfied is the 2% and mostly dissatisfied
is the1%.

65
 Women and child welfare are mostly satisfied the 37% and satisfied the employees is
39%and neither satisfied or dissatisfied the 22% dissatisfied is the 1% and mostly
dissatisfied is the1%.
 Water facilities is mostly satisfied the 31% and satisfied the employees is 45%and
neither satisfied or dissatisfied the 21% dissatisfied is the 2% and mostly dissatisfied
is the1%.
 Sanitary facilities is mostly satisfied the 35% and satisfied the employees is 47%and
neither satisfied or dissatisfied the 15% dissatisfied is the 2% and mostly dissatisfied
is the1%.

66
5.2 SUGGESTIONS

1. Presently the present watch is recognizing the ensuing areas in the tutoring might be
embraced.

2. A preparation program can be attempted for Executives in vogue and to Senior


Executives specifically to convince and make them take conveyance of the
strengthening idea.

3. Administrators working in specialized districts to be prepared effectually inside the


regions of their job and relational reliance and relations to make strengthening extra
productive.

4. Instruction program might be embraced the administration, and which takes the
resolve and high productiveness make blast to give the power accomplishment.

5. The who is subordinates inside the personnel is going to offer the electricity success
should be take the responsibility.

6. This have a look at specially that specialize in the employee are taking the worker
welfare measures properly inside the organization.

67
5.3 CONCLUSION

1. The Worker welfare and safety measures is Very important topic.in that this variable is
affecting the worker becomes satisfied the welfare and security measures offered by
the company.
2. This variable is affecting the age and gender group consider by the workers.
3. Faculties facilities are provided to the employees have been Considered because the
welfare steps.
4. The welfare and security measures scheme growth of its employee in any organization.
5. This consideration has to be taken the Develop of their workers as well. And finally,
it’s career growth of the Economy.

68
ANNEXURE

1) Gender?
Male
Female
2) Age?
25-35
35-45
45 and above
3) Are you aware of employee welfare and safety measures?
Yes
No
4) Action towards the employee welfare and safety measures?
Very strict
Very frequently
Not frequently
5) Are you satisfied the safety entrance gates provided by the company?
Mostly happy/fulfilled
happy/fulfilled
Neither happy/fulfilled or dis happy/fulfilled
Dissatisfied
Mostly dissatisfied
6) Are you happy/fulfilled with first aid facilities provided by the company?
Mostly happy/fulfilled
happy/fulfilled
Neither happy/fulfilled or dissatisfied
Dissatisfied
Mostly dissatisfied
7) Are you satistified with treatment center facilities provided by the company?
Mostly happy/fulfilled
happy/fulfilled
Neither happy/fulfilled or dissatisfied
Dissatisfied

69
Mostly dissatisfied
8) Are you happy/fulfilled with ambulance facility provided by the company?
Mostly happy/fulfilled
happy/fulfilled
Neither satisfied or dissatisfied
Dissatisfied
Mostly dissatisfied
9) Are you happy/fulfilled with employee counseling for welfare and safety measures in the
organization?
Mostly happy/fulfilled
happy/fulfilled
Neither satisfied or dissatisfied
Dissatisfied
Mostly dissatisfied
10) Are you satisfied with industrial safety measures?
Mostly happy/fulfilled
happy/fulfilled
Neither happy/fulfilled or dissatisfied
Dissatisfied
Mostly dissatisfied
11) Are you happy/fulfilled the alarm alerting in the organization?
Mostly satisfied
happy/fulfilled
Neither satisfied or dissatisfied
Dissatisfied
Mostly dissatisfied
12) Are you satisfied with medical facilities provided by the company?
Mostly satisfied
happy/fulfilled
Neither satisfied or dissatisfied
Dissatisfied
Mostly dissatisfied
13) Are you satisfied with health insurance facilities provided by the company?
Mostly satisfied
70
happy/fulfilled
Neither satisfied or dissatisfied
Dissatisfied
Mostly dissatisfied
14) Are you satisfied with accidents benefits provided by the company?
Mostly satisfied
happy/fulfilled
Neither satisfied or dissatisfied
Dissatisfied
Mostly dissatisfied
15) Are you satisfied with women and child welfare measures provided by the company?
Mostly satisfied
happy/fulfilled
Neither satisfied or dissatisfied
Dissatisfied
Mostly dissatisfied
16) Are you satisfied with water facilities provided by the company?
Mostly satisfied
Satisfied
Neither happy/fulfilled or dissatisfied
Dissatisfied
Mostly dissatisfied
17) Are you satisfied with sanitary provided by the company?
Mostly satisfied
happy/fulfilled
Neither satisfied or dissatisfied
Dissatisfied
Mostly dissatisfied

71
CHAPTER- VI

BIBLIOGRAPHY

72
6.1 BIBLIOGRAPHY

1) P. Subba Rao, Personneland Human Resources Management, Himalaya Publishing


House, 2001.

2) Biswajet Patnayak, Human Resources the board, Pentice-Hall Of India-2002.

3) Arun Monappa, Mirza. S. Saiyadain, Personnel Management, Tata Mc Graw-Hill


Publishing Company Ltd, 1998.

Yearly Reports and Magazines of organization.

5) William. B. Werther, Jr.. Keith Davis, Human Resources And Personnel,1999

6) Management, Tata Mc Graw - Hill Publishing Company Ltd, 1998.

7) C.R.Kothari, Research Methodology, Vikas Publishing House,2000

8) K. Aswathappa, Human Resource and Personnel Management. The Mc Graw-Hill


organizations, 2004 Websites:

1. Kudchelkar,D.L.S."AspectsofPersonnelManagementandIndustrialRelations", ExcelBooks,
New Delhi, 1979, p.10

2.Tyagi, B.P. "Work Economics and Social Welfare", Educational Publishers,Meerut, 1982, pp.
595-613.

3.PramodVarma, "Work Economics and Industrial Relations", Tata McGrawHill Publishing


Company Limited, New Delhi, 1987, p. 381.

73
4.Ahuja,K.K. "Work Welfare and Social Security"inPersonnelManagement,Kalyanipublishers,
New Delhi, 1988 pp. 935-947.

5.ArunMonappa, "Work Welfare and Social Security" in Industrial Relations, Tata McGraw-
Hill Publishing Com

74

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