Sheikh Abdul Khalik

Presented by: Sheikh Abdul Khalik
What is Freshworks?
Freshworks is a cloud based software suite which makes happy and
engaged workforce and helps to build and create lasting relationships
with customers for life.
Customer Experience IT Service Management

Freshdesk Freshservice
Freshchat HR Management
Freshcaller Freshteam
Freshsuccess Tools
Sales and Marketing Freshstatus
Fresh CRM Freshping
Freshworks is a modern all-in-one customer service platform
which is trusted by 40,000+ businesses across the globe.
Freshdesk is an AI-powered omnichannel platform for
intuitive and collaborative customer service.
Freshdesk supports pretty useful features for customer engagement,
like:
•Natively Omnichannel:Deliver a unified customer experience across all

digital and traditional support channels.
•Intelligent Automations:Automate agent workflows and resolve routine
questions with bots and AI.
•Intuitively Collaborative:Improve visibility, communication, and
teamwork to solve customer issues faster.
Freshservice is an Intelligent, Right-Sized Service
management Solution for the Modern Enterprise.
Freshservice supports pretty useful features for customer engagement, like:
•Powerful automations: Automate repetitive tasks with powerful workflow

automation and augment support with virtual agents & AI-powered
chatbots
•Accelerate service delivery: Integrate service management on a single
platform to bridge silos, improve time to resolution, reduce costs and
improve visibility
•Deploy quickly and at scale: Rapidly develop enterprise-grade
customizations with Freshservice’s no-code platform. Get expert
onboarding, migration services and 24x7 support
Top 3 Ecommerce companies
in the India Region
Top 3 Ecommerce companies
in the India Region
Sales
campaign
email for
Freshdesk
First Thread Email
Hi Anurag ,
I am reaching out to you because being the Director of customer growth what difference
did you encounter during this covid as more consumers are going online and this shift in
behavior means that customer service has to be more efficient, quick and streamline .
We are at Freshworks providing Freshdesk for customers to improve visibility and

communication to solve customer issues faster. We have the potential to add value to
your business by providing an AI-powered omnichannel platform for intuitive and
collaborative service for customer delight and support.
I would love to set up a time to walk you through the best proposal we can offer you. I
hope you can spare a few minutes this week to have a quick chat about this.
Looking forward to hear from you soon!
Warm Regards,
Sheikh Abdul Khalik
Second Thread Email
Hi Anurag,
I trust that you have had an opportunity to read my previous email and look at our
website, so I figured it’d be worth checking in with you again.
Have you given any additional thought to my proposal? I’d be happy to do a quick
review of it on the phone and answer any and all questions you may have.
When would suit you for a quick conversation? How does 21st June '21 at 11AM look
on your calendar?
Warm Regards,
Sheikh Abdul Khalik
Third Thread Email
Hi Anurag,
I guess you might have been busy lately. In case if you are not available, it
would be great if you can help me to reach another right authority to discuss
the same. I would appreciate your response on this.
Warm Regards,
Sheikh Abdul Khalik
Sales
campaign
email for
Freshservice
First Thread Email
Hi Sheetal,
Are you interested in increasing the productivity of your employees and delight them
with exceptional employee experience?
If you are looking to find the opportunities to flip the switch on your ITSM strategy to
leverage the service desk beyond IT use cases and to know if the service desk
delivering true business value; we have got what you need.
We at Freshworks provide an intuitive, scalable and no code Service Management

Solution - FreshService to achieve greater efficiencies with AI and automation. We are
adding value to companies like Honda, Team viewer, NHS and many more by helping
them to meet their expanding customer needs with the open and flexible Freshworks
Platform that provides rich API for custom integration, automated workflows and
smart analytics.
I would love to have a quick call for the same. Are you available later this week to
speak over the phone for 15minutes?
Best Regards,
Sheikh Abdul Khalik
Second Thread Email
Hi Sheetal ,
I trust that you have had an opportunity to read my previous email and look at our
website, so I figured it’d be worth checking in with you again.
Have you given any additional thought to my proposal? I’d be happy to do a quick
review of it on the phone and answer any and all questions you may have.
When would suit you for a quick conversation? How does 21st June '21 at 11AM look
on your calendar?
Warm Regards,
Sheikh Abdul Khalik
Third Thread Email
Hi Sheetal,
I guess you might have been busy lately. In case if you are not available, it would be great
if you can help me to reach another right authority to discuss the same. I would
appreciate your response on this.
Warm Regards,
Sheikh Abdul Khalik
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Sheikh Abdul Khalik

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Sheikh Abdul Khalik

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Presented by: Sheikh Abdul Khalik

Customer Experience IT Service Management

•Natively Omnichannel:Deliver a unified customer experience across all

Freshservice supports pretty useful features for customer engagement, like:

•Powerful automations: Automate repetitive tasks with powerful workflow

We are at Freshworks providing Freshdesk for customers to improve visibility and

Looking forward to hear from you soon!

We at Freshworks provide an intuitive, scalable and no code Service Management

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