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DULFO, MELL DIANNE T.
PATIENT ON SPECIAL SITUATION
PHYSICALLY CHALLENGED PATIENT
1. When a patient comes in the hospital, I will greet the patient and introduce myself and asked
the patient what the patient is in for.
2. I will then ask the patient if he/she needs physical assistance in going to the doctor’s office.
3. I will then give the patient instruction and information regarding his/her medication if the
doctor has given new orders and double checked about his/her knowledge after his/her session.
CRITICALLY ILL PATIENTS

1. I will not assume that the patient cannot hear or comprehend what I said even though it
appears the patient is not cognizant.
2. I will speak in a calm and soft voice, but I will make sure to properly enunciate my words to
ensure that the patient and guardian can understand.
3. I will greet the patient when I enter the room and when I live the room.
ELDERLY PATIENTS
1. I will make time to engage with elderly patients and make sure that the patient does not feel
that you are in a hurry.
2. I will speak slowly and distinctly and avoid terms that are slangs and use vocabulary of the
youth.
3. Always treat them with respect.
ANTAGONISTIC PATIENTS
1. Facing patients who are antagonistic should be handle with a professional manner.
2. Always handle antagonistic patient directly as much as possible.
3. Clarify the purpose of and the reasons why the patient is here and get the
information that is
necessarily to help the next time the patient is in.
ANTAGONISTIC PATIENT/ HOME CARE PATIENT
1. Introduce myself to the patient and speak to the patient calmy.

2. Explain the reason for the visit to the patient’s home to him and if a guardian or
another medical personnel has asked them to help relax the patient.
3. If the patient is always antagonistic with you have a companion but make sure you
are not perceived as a threat.
PEDIATRIC PATIENT
1. We should communicate with the patient directly as well as the guardian. We should never
assume that the children do not understand what you are
explaining to them.
2. Make sure that the way you speak to patient is age appropriate.
LOW SOCIO-ECONOMIC STATUS
1. Look beyond this status and communicate clearly and directly to them as individuals Respect
them always.
2. Be sensitive to the cost of medications and help them find medications that will not put a strain
on their finances.
MENTALLY RETARDED PATIENTS
1. Communicate with them clearly and directly.

2. Never assume that the patient is incapable of participating in their health care. Always
communicate clearly and directly with the patient’s caregiver.
MINORITIES
1. Look beyond this status and communicate clearly and directly to them as individuals. Respect
them always.
2. Be sensitive to the cost of medications and help them find medications that will not put a strain
on their finance.
TERMINALLY ILL PATIENTS
1. They need to be heavily monitored because of the complicated drug regimens there are in.
2. Give them assurance about their medication regimens.
3. Always respect terminal ill patient and work with them to achieve optimal therapeutic efficacy
within the complexities of their illness.
HEARING IMPAIRED PATIENTS
1. Be skilled in sign language.

2. Respect them.
3. Always face them and speak slowly and enunciate your words properly for them to
read your lips.
4. Use any form of written communication to have better communication with your
patient.
MENTALLY RETARDED PATIENTS
1. Communicate with them clearly and directly.

2. Never assume that the patient is incapable of participating in their health care. Always
communicate clearly and directly with the patient’s caregiver.
3. Be skilled in sign language.
4. Respect them.
5. Always face them and speak slowly and enunciate your words properly for them to
read your lips.
6. Use any form of written communication to have better communication with your
Patient
TERMINALLY ILL PATIENTS
1. They need to be heavily monitored because of the complicated drug regimens there are in.
2. Give them assurance about their medication regimens.
3. Always respect terminal ill patient and work with them to achieve optimal therapeutic.
MUTE PATIENTS
1. Respect them.
2. Speak to them calmly and enunciate your words properly and if the patient knows
sign
language communicate with them also through that.
3. Use also written communication to have a two – way communication with the patient.
CLIF LIP PATIENTS
1. Respect them.Look beyond their disability and communicate with them calmly. ● Use written
communication in or sign language to effectively communicate with
patients.
DIALYSIS PATIENT
1. Introduce yourself and greet the patient.

2. Confirm the patient’s information and explain the procedure.
3. Get the BP of the patient and give further information about how long the session will
Last
PSORIASIS
1. Introduce yourself and greet the patient.
2. Confirm the patient’s information and explain the procedure.
3. Get the BP of the patient and give further information about how long the session will
last.
4. Look beyond the patient’s condition and introduce yourself and greet the patient. ● Asked the
patient the purpose of the visit. Respect them.

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DULFO, MELL DIANNE T.

PATIENT ON SPECIAL SITUATION

PHYSICALLY CHALLENGED PATIENT

CRITICALLY ILL PATIENTS

ANTAGONISTIC PATIENT/ HOME CARE PATIENT

1. Introduce myself to the patient and speak to the patient calmy.

LOW SOCIO-ECONOMIC STATUS

MENTALLY RETARDED PATIENTS

1. Communicate with them clearly and directly.

TERMINALLY ILL PATIENTS

HEARING IMPAIRED PATIENTS

1. Be skilled in sign language.

MENTALLY RETARDED PATIENTS

1. Communicate with them clearly and directly.

TERMINALLY ILL PATIENTS

CLIF LIP PATIENTS

1. Introduce yourself and greet the patient.

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