TOURISM CODE OF THE MUNICIPALITY OF SAN

ANDRES
WHEREAS, it is widely acknowledged that tourism can serve as the primary engine of growth
for the local economy, and become the focal point of related projects and initiatives;

            WHEREAS, San Andres possesses an enormous tourism potential which, if it is tapped
and developed, could generate revenue for local businesses, create jobs, and improve basic
services to the community;

            WHEREAS, the adoption of a tourism code, a blueprint of progress and development for
the Municipality tourism, paves the way for the realization of our community’s aspiration to
become the destination for tourists of every stripe who travel to our country from every corner of
the world, and from every part of the Philippines;

            NOW THEREFORE, on motion of Honorable Alan S. Del Valle with the unanimous
accord of the Sangguniang Bayan Members present;

            RESOLVED, AS IT IS HEREBY RESOLVED, by the Sangguniang Bayan in session

assembled to enact the following Ordinance;

PART I

ARTICLE ONE

GENERAL PROVISIONS

            SECTION 1.TITLE.-This Ordinance shall be known as the “San Andres Tourism
Code”.

            SECTION 2.SCOPE.-This Ordinance shall outline the over-all tourism operations and
management in San Andres including parks and tourists areas. It includes the creation and
development of a team to handle the tourism activities, projects and events, as well as the
promotional program of San Andres. This Ordinance shall likewise provide for the accreditation
and regulation of the operation of tourism oriented establishments.

            SECTION 3. DEFINITION OF TERMS.-

 A certification is issued by either the Department of Tourism or the San Andres Tourism
and Promotions Department recognizing that the establishment has complied with the
minimum requirements set in its operation.
 APARTMENT-HOTEL (APARTEL). – Any building or edifice containing several
independent and furnished or semi-furnished apartments, regularly leased to tourist and
travellers for a period of not less than one day.
 An organization of person/entities having the subject of tourism as a common interest.
 BAR (KTV/VIDEOKE), COCKTAIL LOUNGE, / NIGHT OR DAY CLUBS,
SUPER CLUBS.– Bars are establishments where intoxicating and fermented liquors or
malt are sold in addition to cooked food. It may also feature videoke or live bands. Night
or Day Club includes any place frequented at night-time, as the case may be, where
patrons are served food and drinks and are allowed to dance with their partners or with
professional dance instructors. Super Club includes any establishments where food and
drinks are served to its patrons, with musicians or jukeboxes/ record players installed
with its premises, and where patrons may dance with their companions.
 Business Permit and Licensing Office.
 SAN ANDRES.– The Municipal Government of San Andres
 -The Local Government Code of 1991(Republic Act No. 7160)
 DAY SPA. – A spa offering a variety of professionally administered spa services to
clients on a day use basis.
 DESTINATION SPA.– a spa which has for its sole purpose to provide clients with
lifestyle improvement and health enhancement through professionally administered spa
services such as physical fitness education, programming and on-site accommodations
where spa cuisine or healthy food is offered
 – Department of Health.
 – Department of Tourism
 DEPARTMENT STORE. -a store which sells or carries several lines of merchandises in
separate sections including one devoted to native/ Filipiniana
 -any person who is not a Filipino citizen who came to explore and visit the Municipality.
 FRONT LINERS. – refer to employees who have direct contact to customers.
 – refers to fitness centers.
 – any building , edifice or premises which offers venue for receptions, functions,
seminars/ conventions/ forums, accommodations or lodging of travellers or tourist for a
fee.
 INBOUND TOUR. – a tour of the Philippines or any place within the Philippines.
 INLAND RESORT. -Resort located within the town proper.
 – the privilege or authority granted by the BPLO to own, operate, manage, and maintain
a tourist establishment.
 MOTORISTS HOTEL (MOTEL). – any structure with several units, primarily located
along the highway with individual or common parking space at which motorists may
obtain lodging and, in some instances, meals.
 – refers to establishments showcasing historical artefacts.
 NATIONAL HOMESTAY PROGRAM. -a program of the Department of Tourism
which provides travellers with comfortable accommodations with Filipino families in
areas near tourist attractions.
 – San Andres Tourism Council
 OUTBOUND TOUR. -a tour to, or any other place, outside the Philippines.
 PENSION HOUSE. – a private or family-oriented tourist boarding house or tourist
lodging house, employing non-professional domestic helpers, regularly catering to tourist
and/ or travellers. Containing several independent let table rooms, providing common
facilities such as toilets, bathrooms/ showers, living and dining rooms and/ or kitchen and
where a combination of board and lodging may be provided.
  PROFESSIONAL EVENT ORGANIZER. -any person engaged in arrangement of any
event for commercial purposes.
 – Philippine Tourism Authority
 – the listing of tourism-oriented and tourism-related establishments, including those
offering training and promotion

programs, after such establishments and facilities shall have been certified by the Municipal
Government of San Andres through the TPD as having conformed to the minimum standards/
requirements in accordance with this Ordinance.

 – any place or places with a pleasant environment and atmosphere conducive to a

comfortable, healthful relaxation, offering food, sleeping accommodations and
recreational facilities to the public for a fee.
 RESORT/HOTEL SPA.– a spa owned by and located within a resort or hotel providing
professionally administered spa services, fitness and wellness components.
 – any establishment offering to the public regular specialized items and souvenir
products.
 – a small retail establishment specializing in Filipiniana or other specialized items and
souvenir products.
 – refers to establishments which offers complete relaxation to its clients for beauty and
wellness.
 SPECIAL INTEREST REPORT. – refers to resorts providing the facilities and
equipment for the conduct of special interest activities, wildlife observation and bird
watching, backpacking, camping, trail riding (either motorized or horseback), target
shooting and hunting, and theme parks.
 SPORTS AND RECREATIONAL FACILITIES.

Establishments/resorts providing sports and recreational facilities such as, swimming pools,
bowling lanes, tennis courts, squash courts, golf course, riding range, shooting range, archery
range, aquatic/water sports arrangements, fishing, water skiing and similar facilities forming part
of the resort.

 – Any tourist or traveller who is registered as paying occupant of any apartment-hotel

 – refers to establishments used as a venue for the performing arts.
 TOUR GUIDE. – an individual who is licensed by the BPLO and accredited by the TPD
to guide tourist, both foreign and domestic, for a fee commission or any other form of
lawful remuneration.
 TOURISM-ORIENTED ESTABLISHMENT. – Any establishment which is registered
and licensed by the appropriate offices of the Municipal Government which caters
directly to tourist, whether domestic or foreign.
 TOURISM-RELATED ESTABLISHMENTS. – Any establishment which is registered
and licensed by the appropriate offices of the Municipal Government which caters
directly tourists, whether domestic or foreign.
  TRAINING CENTER. – any establishment which offers one or more training programs
for tourism manpower development and which is equipped with training facilities,
equipment and instructional staff.
 TRAINING PROGRAM. – a module designed for tourism manpower development.
 –any individual who conducts training programs as specified in the preceding paragraph.
 TOURIST INN. – a lodging establishment catering to local and foreign tourists not
meeting the minimum requirements of economy hotel.
 TOURIST LAND TRANSPORT UNIT. – any vehicle, carriage or conveyance moving
on wheels or tunnels used on public roads and highways and catering to tourists.
 TOURIST TRANSPORT OPERATOR. – a person or entity which may either be a
single proprietorship, partnership or corporation, regularly engaged in providing for a fee
or lawful consideration, tourist transport services as hereinafter defined, either on charter
or regular run.
 TOURIST WATER AND AIR TRANSPORT OPERATOR. – any water craft or air
conveyance catering to tourists.
 TRAVEL AGENCY. – an entity which may either be a single proprietorship,
partnership or corporation regularly engaged in the business of extending to individual or
groups, such services pertaining to documentation of travel papers, ticketing, sales and/
or accommodation, handling and/ or conduct of tours within or outside the Philippines
whether or not for a fee, commission or any form of compensation.

ARTICLE TWO

SUPERVISION AND CONTROL

SECTION 4.SUPERVISION AND CONTROL.–

 THE OFFICE OF THE MUNICIPAL MAYOR. – The Municipal Mayor as the local
chief executive shall be the officer in charge of all tourism programs of the Municipality
of San Andres shall designate the chairperson/s of the scheduled tourism and promotional
programs which are observed and celebrated regularly in the Municipality.

 THE HEAD OF THE TOURISM AND PROMOTIONS DEPARTMENT.– The

Head of the Tourism and Promotion Department (TPD) shall perform all functions and
responsibilities related to tourism and promotions, and coordinate with different offices
regarding the implementation of projects and programs of the Municipality.
 THE COMMITTEE ON TOURISM OF THE SANGGUNIANG BAYAN.– The
Committee on Tourism shall be responsible for enacting legislative measures concerning
the promotion of the tourism in the Municipality of San Andres and shall likewise assist
in the execution of the said program.

ARTICLE THREE

ORGANIZATIONAL SET UP
SECTION 5.CREATION OF TOURISM AND PROMOTION DEPARTMENT.– To fully
implement the Tourism Programs of this Municipality, there shall be a separate department to be
created to handle the administrative and technical responsibilities of each Municipal tourism
project. The Tourism and Promotions Department shall likewise devise the annual Tourism Plans
and Programs and shall recommend legislative measures to the Sangguniang Bayan for the
tourism and promotions of the municipality.

SECTION 6.FUNCTIONS OF TOURISM AND PROMOTIONS DEPARTMENT.

 Organize events and activities that will promote the local culture and tourism attractions
of the municipality.
 Supervise the operations and maintenance of municipal-owned and managed tourist
destinations areas like caves, parks, convention centers, museum, resorts and picnic areas
to ensure the cleanliness and beauty of each facility.
 Conduct Tour Packages that will result in the influx of tourists, both foreign and
domestic.
 Design and implement the promotional and marketing structure of San Andres. Organize
and conduct culture and tourism seminars, summits and trainings.
 Conduct inspection and accreditation of Tourism Establishments
 Organize fund raising projects and events and accept donations, sponsorships and
solicitations, through the Municipal Mayor, for municipality tourism programs and parks
beautification.
 Conduct surveys, research and other data gathering activities to support each tourism
program.

 Represent the municipality in any tourism or promotional activities within the locality, in
the region, national and international levels.
 Perform and execute any tourism or promotional related activities programs.
 Locate and Develop Tourist Spot in the Municipality

SECTION 7.CREATION OF THE BARANGAY COMMITTEE ON TOURISM.– To

provide a backbone to all municipal tourism programs and projects, there shall be created a
Committee on Tourism in every Barangay in San Andres. Each Barangay shall be encouraged to
allocate funds at least five (5) percent from their Annual Internal Revenue Allotment share.

SECTION 8.FUNCTIONS OF THE BARANGAY COMMITTEE ON TOURISM.

 Formulate plans and programs for tourism and beautification in the Barangay level.
 Identify tourist destinations areas in the Barangay.
 Manage Barangay Tourist destination areas such as the following, but not limited to
covered courts, beaches, parks and playground.
 Prepare Barangay facts and figures and marketing materials.
 Design and execute appropriate marketing and promotion plans.
 Strive for the creation of a product of their Barangay.
  Organize fund raising projects and events and accept donations, sponsorships and
solicitations, through a Barangay Resolution for Barangay tourism programs and parks
beautification.
 Coordinate and participate in all municipal tourism activities and projects.

ARTICLE FOUR

TOURISM EVENTS, PARKS, RESORTS, CONVENTIONS AND CULTURE OF

EXCELLENCE AND TOURIST POLICE

SECTION 9.TOURISM EVENTS. – The Municipality shall organize various activities that
will aim at promoting San Andres and at the same time providing direct and indirect income to
its constituents. The Tourism and Promotions Department shall spearhead and promote the
established and recognized annual/regular tourism programs and special events in the
Municipality of San Andres which includes, but shall not be limited to the following:

 Binibining San Andres – Last week of November

 Summer Sports Events
 Basketball Tournament

 Sibid-sibid race
 Cruzan/ Flores de Mayo (1st Saturday of May)
 BURONYUGAN FESTIVAL
 San Andres Foundation Day
 Traditional Display of Decorative Coconut Products and By-products
 Coconut Tree Planting at selected government own land
 Palaw, tuba drinking contest, paalsumanninsuka
 Municipal Fiesta Celebration (November 29-30)
 San Andres Fiesta Queen Coronation Night
 San Andres Fiesta Civic and Military Grand Parade
 Municipal Fiesta Celebration (December)
 Christmas Cheers

SECTION 10.MUNICIPAL PARKS AND RESORT.– The Municipality shall continuously

upgrade and beautify all its parks and playground. The TPD shall oversee the following
municipal tourist destination areas, while the Barangay Tourism Committees shall manage their
respective areas:

 Bonifacio Park
 Covered Plaza
 San Andres Gym
 Luyang Cave Park
 Bay walk Park
 Municipal port area
 San Andres Public Market
  Bakawan Park (palawig/agojo)
 San Andres white Beaches
 San Andres Falls
 Tourist Information Centers
 Amenia Beach Resort

SECTION 11.CULTURE OF EXCELLENCE.– All San Andres residents shall be encouraged

to attend a seminar, emphasizing the importance of Filipino Values, Attitude, Culture and
Service Excellence in relation to Tourism. The history of San Andres, legend, important events
and personalities as well as San Andres values shall be provided for in the module.

 All employees of the municipal government shall be required to attend a Culture of

Excellence Seminar/ Workshop on a regular basis.
 Tourism oriented and related establishments in the municipality shall be encouraged to
require their front liners to undergo the Culture of Excellence Seminar.
 All Tricycle, Jeepney, Pedicab, Electronic Pedicab (Racal) and Bus Drivers shall be
required to attend the Culture of Excellence Seminar which shall be integrated with the
Annual Driver’s Seminar.
 All media organizations shall air/publish public service announcements on the promotion
of Filipino Values and Culture in the Tourism context.
 All Academic Institutions like Day Care Centers, Primary, Secondary and Tertiary
Educational Institutions shall be provided with modules on Culture of Excellence as part
of the curriculum of the students which may either be integrated in their Religion or
Values Education Subjects, in coordination with the Department of Education.

Note: The Local Chief Executive shall issue an Executive Order to assign a Committee to devise
the Lectures, Seminars or Workshop Materials, Modules and Examination for assessment
purposes.

SECTION 12.TOURIST POLICE. – The Local Chief Executive shall designate Tourist Police
to assist in maintaining peace and order, law enforcement and tourist security. They will be
assigned in Tourist Information Centers, main streets and other tourist destination areas.

PART II

ARTICLE FIVE

ACCREDITATION

SECTION 13.ACCREDITATION BASIS.– All tourism establishments/activities in San

Andres shall be classified, accredited and registered in accordance with the Rules and
Regulations promulgated by the Department of Tourism on 20 April 1992 and 26 August 1992,
published in the Supplement of the Official Gazette, Volume 89, No, 20 dated 17 May 1993.

SECTION 14.ACCREDITATION OF TOURISM-ORIENTED/RELATED

ESTABLISHMENTS AND TOUR GUIDES.– No person, natural or juridical, shall keep,
manage, or operate any building edifice or premise, or a completely independent part thereof, for
the purpose of engaging in the tourism business without having first secured a licensed permit
from the BPLO to operate the same, and a certificate of accreditation of the establishment from
the TPD.

SECTION 15. WHO ARE AUTHORIZED TO SIGN THE APPLICATION FOR

ACCREDITATION.– In the filing of application for accreditation, the following shall be
authorized to sign said application:

 In the case of the sole proprietorship, the owner thereof of his duly authorized
representative.
 In the case of partnership, one of the partners designated on a sworn certification by all
partners to sign the application.
 In the case of corporation, the person named in the board resolution as authorized to sign
the application or person so designed in its by-laws.

Note: All applicants who wish to apply for the Accreditation Certificate/ Seal of Excellence
should submit copy of their Mayor’s Permit to the Tourism and Promotions Department.

ARTICLE SIX

ACCREDITATION REQUIREMENTS

SECTION 16.ACCREDIDATION OF TOUR GUIDES.

 Tour Guides – Only Filipino citizens may qualify as tour guides; He / She should have
established at least one year of residency in San Andres. Tour Guides must undergo
training and must be accredited by the Municipal TPD. Accreditation is renewable
annually.
 Qualifications for Tour Guides:
 Bonafide resident of the Municipality of San Andres
 Fluent in speaking Filipino, English and other foreign languages;
 Physically and mentally fit;
 Computer literate/preferably knowledgeable in foreign language; and
 Preferably tourism graduate.
 Requirements:
 Proof that the applicant has passed a seminar for tour guides duly conducted by any of the
following: the Department of Tourism, Municipal Government or other government
agencies duly authorized by the Department of Tourism to conduct seminars; Provided,
however, that this requirement may be waived by the Municipal Government with the
concurrence of the Department of Tourism where the applicant possesses special
academic or professional qualification relevant to tourism.
 Certificate of good health issued by and duly accredited government physician.
 Clearance from the National Bureau of Investigation.
  In the case of alien application, proof of employment with duly licensed agency, permit
to work or registration certificate from the Department of Labor and Employment, and
proof of reciprocity which shall consist of a certificate by the proper official of the home
state of the applicant to the effect that the law of such state allows or permits reciprocal
rights to Filipino citizens to engage in tour guiding which must be properly authenticated.

SECTION 17.ACCREDITATION OF A PROFESSIONAL EVENT ORGANIZER. – For

purposes of accreditation the following shall be minimum requirements for the Professional
Event Organizer:

 – Proof that the applicant has secured business permit from the office of the BPLO.
 Office Requirement. – It shall be located in a business district and be easily identifiable.

ARTICLE SEVEN

STANDARD REQUIREMENTS FOR THE OPERATION/MAINTENANCE OF

TOURISM ESTABLISHMENT, ETC.

SECTION 18.–CLASSES OF RESORTS. – For purposes of accreditation, resorts shall be

classified as follows:

                          Class “AAA”

                                 Class “AA”

                                 Class “A”

                                 Special Interest Resort

SECTION 19.REQUIREMENTS FOR “AAA” CLASS RESORT. – The following are the
minimum requirements for the operation and maintenance of an “AAA” class Resort:

 Location and Environment.-The resort shall be located in a suitable area, free of noise
and atmospheric and marine pollution.
 – An adequate parking space with parking security shall be provided free to guests.
 Facilities and Room Accommodation. – The resort shall have its rooms and amenities
equivalent to those of a First Class Hotel.
 Public Washrooms.-There shall be a first class and adequate public toilet and bathroom
for male and female, provided with sufficient hot and cold running water, toilet paper,
soap, hand towel and/or hand drier.
 Sports and Recreational Facilities. – The resort shall have at least four (4) recreational
facilities.
 Conference Convention Facilities.-Conference convention facilities with attached
toilets shall be provided.
 Employees Facilities. – Uniforms of employees shall be provided by the management of
the resort. The front line employees should wear uniforms and IDs. Adequate and well-
 maintained locker rooms and bathrooms for male and female employees, including
cafeteria, shall be provided.

SECTION 20.MINIMUM REQUIREMENTS FOR “AA” CLASS RESORT. – The

following are the minimum requirements for the operation and maintenance of “AA” Class
Resort:

 – An adequate parking space with parking security shall be provided free to guests.
 Facilities and Room Accommodations. – The resort shall have its rooms, facilities
equivalent to those of a Standard Sized Hotel.
 Public Washrooms. There shall be clean and adequate public toilet bathrooms for male
and female, provided with sufficient running water, toilet paper, soap, hand towel and/ or
drier.
 Sports and Recreational Facilities. – The resort shall offer at least three (3) sports and
recreational facilities.
 Food and Beverage Outlets. The resort shall have one (1) food and beverage outlet.

SECTION 21.MINIMUM REQUIREMENTS FOR “A” AND SPECIAL INTEREST

RESORT.– For purposes of registration and licensing, the following are the basic requirements
for the establishment, operation, and maintenance of a special interest resort:

 – The camp and ground sites shall be well-drained and should not be subject to flooding.
It shall be distant from any source of nuisance and shall not endanger sources of any
water supply and other natural resources.
 Lounge and Reception Counter. – There shall be a reception counter and a reasonably
furnished lounge commensurate with the size of the resort.
 Room Accommodation.- There shall be at least five (5) bedrooms for the permanent site
operations. The bedroom shall be reasonably spacious and is provided with comfortable
bed(s), as well as sufficient and fresh supply of clean linen and mirror. For movable
operation, a minimum of sixteen (16) guests plus the staff shall be accommodated in
tents, lean-tos and the like. Where permanent tents are used, flooring shall be at least four
(4) inches above the ground. Tents shall be provided with adequate bedding suitable for
tropical use. Theme parks may be exempted from the requirements.
 Toilets and Bathroom. – There shall be separate clean toilet and bathroom facilities for
male and female guests which shall be provided with sufficient supply of running water
and situated in appropriate and accessible areas. The same shall be supplied with soap
and toilet paper. Adequate portable chemical toilets shall be provided at the camp site for
mobile groups. In the absence of chemical toilets, temporary sanitary latrines shall be
provided based on acceptable Philippine standards.
 Lighting, Furnishing and Ventilation.-Lighting arrangements and furnishing in all
rooms shall be either good or standard, and in areas where there is no electrical power,
each room shall be provided with non-hazardous portable light. Adequate means of
ventilation shall be provided.
 Staff and Service. – An adequate number of trained, experienced, courteous, and
efficient staff shall be employed. They shall wear clean uniforms at all times. The front-
line shall have good speaking knowledge of English.
SECTION 22. MAINTENANCE AND HOUSEKEEPING.-Maintenance of all sections of the
resorts shall be of acceptable standard, and shall be on continuing basis, taking into consideration
the quality of materials used as well as its upkeep .Housekeeping shall be of such a standard
ensuring well-kept, clean and pollution-free premises. A pet’s control program shall be regularly
maintained in all areas of the resort. Regular and hygienic garbage disposal system shall be
maintained. Sanitation measures shall be adopted in accordance with the standards prescribed
under Presidential Decree No. 856, the Sanitation Code of the Philippines.

SECTION 23.LIFEGUARD AND SECURITY. – All resorts shall provide the services of a
sufficient number of well-trained lifeguards duly accredited by either the Philippine National
Red Cross, the Water Life Saving Association of the Philippines or any recognized organization
training or prompting safety objectives and adequate security whenever there are guests.

SECTION 24. MEDICAL SERVICES.– All resorts shall provide the services of a physician
either on-call or on full-time basis, depending on its volume of operation and accessibility to
hospital or medical centers. In addition, resorts shall employ adequate first aiders who have
completed a course in first aid duly certified by the National Red Cross or any other organization
accredited by the same. Adequate first aid medicines and necessary life-saving equipment shall
be provided within the premises.

SECTION 25.FIRE-FIGHTING FACILITIES. – Fire-fighting facilities shall be provided in

accordance with the Fire Code of the Philippines.

SECTION 26.SIGNBOARDS. – Appropriate signboards shall be conspicuously displayed

outside the establishment showing clearly the name and qualification of the resort as determined
by the Tourism and Promotions Department.

SECTION 27.PRECAUTIONARY MEASURES.-

 Night swimming at the pools shall be allowed only if there are adequate lifeguards on
duty and when the pool premises are sufficiently lighted.
 Management shall post sufficient and visible signs in strategic areas in the swimming
pools, to warn guests/customers of the presence of artificial or natural hazards, danger
area or occurrences thereat.
 Resorts keepers, managers or operators shall likewise prohibit gambling of any form,
drunkenness or disorderly conduct of any kind, or allow any activity using prohibited
drugs in the resort and immediate premises.

ARTICLE EIGHT

HOTELS

SECTION 28.CLASSIFICATION OF HOTELS. – For purposes of accreditation, hotels are

hereby classified in the following categories, namely:

 De Luxe Class;
  First Class;
 Standard Class; and
 Economy Class.

SECTION 29.REQUIREMENTS FOR A DE LUXE CLASS HOTEL. – The following are

the minimum requirements for the establishment, operation and maintenance of a De Luxe Class
Hotel.

 Location – The locality and environs including approaches shall be suitable for a luxury
hotel of international standard. The façade, architectural features and general construction
of the building shall have the distinctive qualities of a luxury hotel.
 Bedroom Facilities and Furnishing.-

Size- All single and double rooms shall have a floor area of not less than twenty five (25) square
meters, inclusive of bathrooms.

Suite- There shall be one (1) suite per thirty (30) guest rooms.

Bathrooms- All rooms shall have bathrooms which shall be equipped with fittings of the highest
quality befitting a luxury hotel with twenty-four (24) hour service of hot and cold running water.
Bathrooms shall be provided with bathtubs and showers. Floors and walls shall be covered with
impervious material of elegant design and high quality workmanship.

Telephones- There shall be a telephone in each guest room and an extension line in each guest
room.

Radio/Television- There shall be a radio, a television and relayed or piped-in music in each
guest room.

Cold Drinking Water- There shall be cold drinking water and glasses in each bedroom.

Refrigerator/Mini Bar- There shall be a small refrigerator and a well-stocked bar in each guest
room.

Room Service- There shall be twenty-four (24) hour room service (including provision for
snacks and light refreshments).

Furnishing and Lighting- All guest rooms shall have adequate furniture of the highest standard
and elegant design; floors shall have superior quality wall-to wall carpeting; walls shall be well
furnished with well-tailored draperies of rich materials. Lighting arrangements and fixtures in the
rooms and bathrooms shall be designed as to ensure aesthetic as well as functional excellence.

Information Materials- Rooms tariffs shall be prominently displayed in each bedroom

including notices for services offered by the hotel, fire exit guidelines, house rules for guests,
including food and beverage outlets and hours of operation.
  Front Office/Reception- There shall be a reception, information counter and guest
relations office providing a twenty four (24) hour service and attended by highly
qualified, trained and experienced staff.

Lounge- There shall be a well-appointed lounge with seating facilities, the size of which is
commensurate with the size of the hotel.

Porter Service- There shall be a twenty-four (24) hour porter service.

Foreign Exchange Counter- There shall be a duly licensed and authorized foreign exchange
counter.

Mailing Facilities- Mailing facilities including sale of envelopes or internet access for e-mail,
shall be available in the premises.

Long Distance/Overseas Call-Long distance and overseas telephone calls shall be made
available in the establishment.

Telex Facilities – There should be telex-transceiver facilities in the establishment.

Reception Amenities – There shall be a left luggage room and safety deposit boxes in the
establishment.

 – shall be the highest possible standard.

Linen – There shall be plentiful supply of all linen, blanket and towels, etc. which shall be of the
highest quality and shall be spotlessly clean. These shall be changed every day.

Laundry/ dry Cleaning – Laundry and dry cleaning services shall be available in the
establishment.

Carpeting – All public and private rooms shall have superior quality carpeting which shall be
well-kept at all times.

 Food and Beverage. –

Dining Room – There shall be a coffee shop and at least one specialty dining room which are
well-equipped, well-furnished

and well-maintained, serving high quality cuisine and proving entertainment.

Bar – Wherever permissible by law, there shall be an elegant and well-stocked bar with an
atmosphere of comfort and luxury.

Kitchen – The kitchen, pantry and cold storage shall be professionally designed to ensure
efficiency of operation and shall be well-equipped, well-maintained, clean and hygienic. The
kitchen shall have an adequate floor area with non-slip flooring and tiled walls and adequate
light and ventilation.

Crockery – The crockery shall be of elegant design and superior quality. There shall be ample
supply of it. No piece of crockery in-use shall be chipped, cracked or grazed. The silverware
shall be kept well-plated and polished at all times.

 Recreational Facilities. –

Swimming Pool – There shall be a well-designed and properly equipped swimming pool.

Tennis/ Golf / Squash/ Gym Facilities – There shall be at least one recreational facility to tie-up
with one within the vicinity of the hotel.

 – Live entertainment shall be provided.

 Engineering and Maintenance. –

Maintenance – Maintenance of all sections of the hotel (i.e., building, furniture, fixture, etc.)
shall be of superior standard.

Air conditioning – There shall be centralized air-conditioning for the entire building.

 Ventilation – There shall be technologically advanced, efficient and adequate ventilation in all
areas of the hotel.

Lighting – There shall be adequate lighting for all guest rooms, hallways, public areas/rooms
operating elevators, food refrigeration and water services.

Fire Prevention Facilities – The fire prevention facilities shall conform with the requirements
of the Fire Code of the Philippines.

 General Facilities. –

Outdoor Area – The hotel premises shall have a common outdoor area for guests (example: a
roof garden or a spacious common terrace).

Parking/ Valet – There shall be an adequate parking space and valet service.

Function/ Conference Facilities – There shall be one or more of each of the following:
conference rooms, banquet halls (with a capacity of not less than 200 people seated) and private
dining rooms.

Shops – There shall be barber shop, recognized travel agency/tour counter, beauty parlor and
sundries shop.
Security – Adequate security on a 24-hour basis shall be provided in all entrances and exits of
the hotel premises.

 Installation of CCTV cameras is necessary.

Medical Service – A medical clinic to service guests and employees shall have a registered
nurse on a 24-hour basis and a doctor on-call.

 Service and Staff. – Professionally qualified, highly trained, experience efficient and
courteous staff shall be employed. The staff shall be in smart and clean uniforms.
 Special Facilities. – Business Center, limousine service and airport transfers shall be
provided.
 Insurance Coverage. – There shall be an adequate insurance against accident for all
guests

SECTION 26. REQUIREMENTS FOR A FIRST CLASS HOTEL. The following are the
minimum requirements for the establishment, operation and maintenance of a first class hotel:

 – The location and environs including approaches shall be suitable for a first class hotel
of international standard. The façade, architectural features and general construction of
the building shall have the distinctive qualities of a first class hotel.
 Bedroom Facilities and Furnishing-

Size – All single and double rooms shall have a floor area of not less than twenty-five (25)
square meters, inclusive of bathrooms.

Suite- There shall be one (1) suite per forty (40) guest rooms

Bathrooms- All rooms shall have bathrooms which shall be equipped with fittings of the highest
quality befitting a first class hotel with a 24-hour service of hot and cold-running water.
Bathrooms shall be provided with showers and/or bathtubs. Floors and walls shall be covered
with impervious material of aesthetic design and high quality workmanship.

Telephone- There shall be a telephone in each guest room.

Radio/Television.– There shall be  a radio, television and relayed or piped-in music in each
guest room.

Cold Drinking Water- There shall be cold drinking water and glasses in each bedroom.

Room Service- There shall be a 24-hour room service including provision for snacks and light
refreshment.

Furnishing and Lighting- All guest rooms shall have adequate furniture of every high standard
and very good design; floors shall wall-to wall carpeting; or if the flooring is of high quality
(marble, mosaic,. etc.), carpets shall be provided and shall be of size proportionate to the size of
the rooms; walls shall be well-furnished with well-tailored draperies of very high quality
material. Lighting arrangements and fixtures in the rooms and bathrooms shall be so designed as
to ensure functional excellence.

Information Materials – Room tariffs shall be prominently displayed in each bedroom plus

 prominent notice for services offered by the hotel including food and beverage outlets and hour
of operation, fire exit guidelines and house rules for guests.

 Front Office/ Reception. – There shall be a reception and information counter providing
a 24-hour service and staffed by trained and experienced personnel.

Lounge – There shall be a lobby and well-appointed lounge with seating facilities, the size of
which is commensurate with the size of the hotel.

Porter Service – There shall be 24-hour porter service.

Foreign Exchange Counter – There shall be a licensed and authorized foreign exchange
counter.

Mailing Facilities – Mailing facilities includes sale of stamps, envelopes or internet access for e-
mail, shall be available in the premises.

Long Distance/ Overseas Call – Long distance and overseas telephone calls shall be made
available in the establishment.

Telex and Facsimile – There shall be telex-transceiver and facsimile facilities in the
establishment.

Reception Amenities – There shall be a left luggage room and safety deposit boxes in the
establishment.

 – Housekeeping shall be of high standards.

Linen – There shall be a good supply of all linen, blanket, towel, etc. which should be of high
quality and shall be spotlessly clean. These shall be changed daily.

Laundry/ Dry Cleaning Services – Laundry and dry cleaning services shall be available in the
establishment.

Carpeting – All public and private rooms shall have high quality carpeting which shall be well-
kept at all times.

 Food and Beverage. –

Dining Room – There shall be at least one (1) dining room facility which is well equipped and
well-maintained and serving good quality cuisine and providing entertainment.

Bar- Wherever permissible by law, there shall be a bar.

Kitchen- The kitchen, pantry and cold storage shall be professionally designed to ensure
efficiency of operation and shall be well-equipped, well-maintained, clean and hygienic. The
kitchen shall have an adequate area with flooring and tiled walls and adequate light and
ventilation.

Crockery- Shall be of good quality. No piece of crockery in-use shall be chipped cracked or
grazed. The silverware shall be kept well-placed and polished at all times.

 Engineering and Maintenance.-

     Maintenance- Maintenance of hotel in all sections (i.e building, furniture, fixtures, etc.) shall
be of good      standard/pass or required Building Code.

Ventilation- There shall be efficient and adequate ventilation   in all rooms

Lighting- There shall be adequate lighting in all public and private rooms

Emergency power- There shall be a high-powered generator capable of providing sufficient

lighting for all guest rooms, hallways, public areas operating elevators, food refrigeration and
water services.

Fire Prevention Facilities- The fire prevention facilities shall conform with the requirements at
the Fire Code of the Philippines.

 General Facilities.-

   Parking- There shall be adequate parking space.

Shops- There shall be sundry shop.

Security- Adequate security on a 24-hour basis shall be provided on all entrances and exits of
the hotel premises.

 Installation of CCTV cameras is necessary.

Medical services- There shall be a registered nurse on a 24-hour duty and a doctor on call.

 Service and Staff.-Only qualified, trained, experienced, efficient and courteous staff
shall be employed. The staff shall be in clean uniform.
 Special Facilities.-Facilities for airport transfer shall be provided.
 Insurance coverage.-There shall be an adequate insurance against accident for all guests.
SECTION  27. REQUIREMENTS FOR A STANDARD CLASS HOTEL. The following are
the minimum requirements for the establishment, operation and maintenance of a first class
hotel:

 – The location and environs including approaches shall be suitable for a very good hotel.
The architectural features and general construction of the building shall be very good
standard.
 Bedroom Facilities and Furnishings.-

Size – All single and double rooms shall have a floor area of not less than 18 square meters
inclusive of bathrooms.

Bathrooms- All rooms shall have bathrooms which shall be equipped with fittings of good
standard with cold running

water on a 24-hour basis and hot running water at selected hours.

Telephone- There shall be a telephone in each guest room.

Cold Drinking Water- There shall be cold drinking water and glasses in each bedroom.

Room Service-Room service shall be provided at selected hours.

Furnishing and Lighting- All guest rooms shall have furniture of very high standard and
design; floors shall have good quality carpet; walls shall be well furnished and drapes shall be
well-tailored and of good material. Lighting arrangements and fixtures in the rooms and
bathrooms shall be well-designed ensuring complete satisfaction functionally.

Information Materials – Room tariffs shall be prominently displayed in each bedroom plus
prominent notice for services offered by the hotel including food and beverage outlets and hour
of operation, fire exit guidelines and house rules for guests.

 Front Office/ Reception. – There shall be a reception and information counter providing
a 24-hour service and attended by qualified and experienced staff.

Lounge – There shall be a well-appointed lounge the size of which shall commensurate with the
size of the hotel.

Porter Service – Porter service shall be provided upon request.

Foreign Exchange Counter – There shall be a licensed and authorized foreign exchange
counter.

Mailing Facilities – Mailing facilities includes sale of stamps, envelopes or internet access for e-
mail, shall be available in the premises.
Long Distance/ Overseas Call – Long distance/overseas telephone calls shall be available upon
request.

Reception Amenities – There shall be a left luggage room and safety deposit boxes.

Telex Facilities – Telex facilities shall be optional.

 – Housekeeping shall be of high standards.

Linen – There shall be adequate supply of all linen, blanket, towel, etc. which should be of good
quality, which shall be kept clean. These shall be changed daily.

Laundry/ Dry Cleaning Services – Laundry and dry cleaning services shall be available by
arrangement.

Carpeting –There shall be carpets in all bedrooms and the floors of public rooms shall be
properly covered unless the flooring is of very high standard.

 Food and Beverage. –

Dining Room – There shall be at least one (1) dining room facility which is well equipped and
well-maintained and serving good quality cuisine and providing entertainment.

Bar- Wherever permissible by law, there shall be a bar.

Kitchen- The kitchen, pantry and cold storage shall be professionally designed to ensure
efficiency of operation and shall be well-equipped, well-maintained, clean and hygienic. The
kitchen shall have an adequate area with flooring and tiled walls and adequate light and
ventilation.

Crockery- Shall be of good quality. No piece of crockery in-use shall be chipped cracked or
grazed. The silverware shall be kept well-placed and polished at all times.

 Engineering and Maintenance.-

Maintenance- Maintenance of hotel in all sections (i.e. building, furniture, fixtures, etc.) shall be
of good standard.

Ventilation- There shall be efficient and adequate ventilation in all rooms

Lighting- There shall be adequate lighting in all public and private rooms.

Emergency power- There shall be a high-powered generator capable of providing sufficient

lighting for all guest rooms, hallways, public areas operating elevators, food refrigeration and
water services
Fire Prevention Facilities- The fire prevention facilities shall conform with the requirements at
the Fire Code of the Philippines.

 General Facilities.-

Parking- There shall be adequate parking space.

Shops- There shall be sundry shop.

Security- Adequate security on a 24-hour basis shall be provided on all entrances and exits of
the hotel premises.

 Installation of CCTV cameras is necessary.

Medical services- There shall be a registered nurse on a 24-hour duty and a doctor on call.

 Service and Staff.-Only qualified, trained, experienced, efficient and courteous staff
shall be employed. The staff shall

be in clean uniform.

 Special Facilities.-Facilities for airport transfer shall be provided.

 Insurance coverage.-There shall be an adequate insurance against accident for all guests.

SECTION 28. REQUIREMENTS FOR AN ALL CLASS ECONOMY HOTEL.-The

following are the minimum requirements for the establishment, operation and maintenance of the
economy class hotel.

 Location – The locality and environs including approaches shall be such as are suitable
for a good hotel. The building shall be well-constructed and in the case of new building,
they shall be designed by a competent architect.
 Bedroom Facilities and Furnishings.–

               Size- All single and double rooms shall have a floor area of not less than 18 square
meters inclusive of bathrooms

Bathroom- All rooms shall have bathrooms which shall be equipped with showers and basic
fittings of modern sanitation with cold running water on a 24-hour basis and hot running water at
selected hours.

                        Telephone- There shall be a call bell in each guest room.

                        Room Service- Shall be provided at selected hours.

Furnishing and Lighting- All guest rooms shall have the basic furniture of good design; floors
shall be well-finished. Lighting arrangements and fixtures in all rooms and bathrooms shall be of
good standard.

Information materials – Room tariffs shall be prominently displayed in each bedroom plus
prominent notices for services offered by the hotel including food and beverage outlets and hours
of operation, fire exit guidelines and house rules for guests.

(c)Front Office/Reception.– There shall be a reception and information counter providing a 24-
hour service equipped with telephone.

Lounge- There shall be reasonably furnished lounge commensurate with the size of the hotel.

Porter services- Shall be made available upon request

            Mailing Facilities- There shall be mailing facilities

Long Distance/Overseas calls – Shall be made available upon request.

Reception amenities- There shall be left-luggage and safe deposit boxes.

            Telex Facilities- Shall be optional.

           (d)Housekeeping.-Premises shall be kept clean and tidy.

Linen- Clean, good quality linen/blankets/towels etc. shall be supplied and changed daily.

Laundry and Dry Cleaning Services- Shall be available by arrangement.

          (e)Food and Beverage

        Dining Room – There shall be at least one (1) equipped and maintaining/restaurant serving
good, clean and wholesome food.

Kitchen- There shall be a clean, hygienic and well-equipped and maintained kitchen and pantry.
The kitchen shall have an adequate floor area with non-slip flooring and tiled walls and adequate
light and ventilation.

  Crockery- Shall be of good quality.

(f) Engineering and Maintenance .–

Maintenance-Maintenance of the hotel in all sections shall be of good standard.

Ventilation- There shall be a spare generator for ventilation in all rooms

Lighting- There shall be adequate lighting in all public and private rooms.

Emergency power- There shall be a spare generator available to provide light and power in
emergency cases.

Prevention- Shall conform with the requirements of the Fire Code of the Philippines.

           (g)General Facilities.-

                      Parking- There shall be adequate parking space.

  Shops- There shall be sundry shop.

  Security- Adequate security on a 24-hour basis shall be provided on all entrances and exits of
the hotel premises.

Medical services- There shall be a registered nurse on a 24-hour duty and a doctor on call

            (h)Service Staff- The staff shall be well-trained, experienced, courteous        and  
efficient.

           (i)Special Facilities- Airport transfers shall be provided upon request.

           (j)Insurance Coverage- There shall be an adequate insurance against   accidents for all
guests.

ARTICLE NINE

APARTLES

SECTION 29. REQUIREMENTS FOR APARTELS.-For purposes of accreditation, the

following are the basic requirements for the establishment, operation and maintenance of an
apartel:

(a)Number of Units. The apartel shall have at least a minimum of 25 lettable apartments

(b)Apartment- Each apartment of the apartel shall be provided with living and dining areas,
kitchen and bedroom with attached toilet and bath.

(c)Living Area.– The living area shall be provided with essential and reasonably comfortable
furniture.

(d)Kitchen- The kitchen shall be spacious, clean, hygienic and adequately equipped with
cooking utensils. It shall also be provided with facilities for storage and refrigeration of foods,
for disposal of garbage and for cleaning of dishes and cooking utensils.
(e)Dining Area.– Shall be a spacious and provided with dining table and chairs, including all
essential dining facilities such as, but not limited to plates, spoons and forks, drinking glasses,
etc.

(f)Toilet and Bathroom. – Shall always be clean and have adequate sanitation and running
water.

(g) Bedroom – Shall be spacious and provided with comfortable bed. These shall also be
provided closet and a mirror.

(h)Linen.– The apartel shall have sufficient number of good and clean linen.

(i) Ventilation. – The apartment shall be sufficiently ventilated.

(j) Lighting. – Lighting arrangements and fixtures in all rooms shall be adequate.

(k) Telephone. – There shall be a telephone or a call bell button.

(l) Elevator. – An elevator shall be provided for a building or more than three (3) storeys
whenever possible.

(m) Staff and Services. – Shall be trained, experienced, courteous and efficient. They shall be
provided with smart and clean uniforms.

(n) Medical Facilities. – A first aide clinic stocked with appropriate medicines and drugs to
service employees and guests shall be provided. Apartel with more than 100 apartments shall
hire the services of a physician.

(o) Fire-Fighting Facilities. – Shall be in accordance with the Fire Code of the Philippines.

(p)Lounge and Reception Center.– There shall be a reasonably furnished lounge

commensurate with the size of the apartel. The reception counter shall be attended by trained and
experienced staff and shall also be provided with telephone.

(q)Security.– Adequate security on a 24-hour basis on all entrances and exit of the apartel
premises.

SECTION 30.HOUSE RULES AND REGULATIONS. – The apartel shall prescribe

reasonable house rules and regulations to govern the use of apartments and other facilities of the
apartel.

ARTICLE TEN

GUEST ACCOMODATION
SECTION 31.REQUIREMENTS FOR TOURIST INNS.–For purposes of accreditation, the
following are the basic requirements for the establishment, operation and maintenance of a
tourist inn:

(a)Location – The tourist inn, except those already existing and licensed by the DOT, shall be
located along the principal roads and highways or transportation routes and open business on a
24-hour basis.

(b)Bedroom Facilities and Furnishing.– All bedrooms shall have attached toilet and bath
equipped with a 24-hour service of running water. They shall have adequate natural as well as
artificial light and ventilation and shall be furnished with comfortable beds and quality furniture
(mirror, writing table, chair, closet, dresser per room.) Wall shall be painted, wall papered or
architecturally designed, clean and pleasing to the eyes. Windows shall be

furnished with clean and appropriate draperies. Floors shall be of good flooring materials. All
single bedrooms shall have a floor area of not less than nine (9) square meters and all twin rooms
or double rooms shall have a floor area of not less than 16 square meters. There shall be a
vacuum jugs or thermoplastic with drinking water with glasses in each bedroom. There shall be
adequate supply of good clean linen, blankets and towels that shall be changed regularly in each
occupied room.

(c) Facilities. – There shall be adequate parking space proportionate to the number of let table
rooms and other facilities of the inn. There shall be a reception and information counter attended
by qualified, trained and experienced staff. There shall be a lobby and well-appointed lounge.
There shall be adequate telephone facilities. Services for long distance or overseas telephone
calls shall be made available to guests. There shall be provisions for radio and/or television for
the use of guests upon request.  There shall be well-equipped, well-furnished and well main
maintained dining room restaurant for its guests as well as the public in general. A kitchen,
pantry and cold storage shall be designed and organized to ensure efficiency of operation and
shall be well-maintained, clean and hygienic. Washing of cooking utensils, crockery, cutlery,
glass wares, etc. shall be sanitarily done. Adequate security shall be provided to all guests and
their belongings. Inns with more than 50 lettable rooms shall have emergency power facilities to
light the common areas and emergency exits in case of power failure. Adequate fire fighting
facilities shall be available as required by the Fire Code of the Philippines.

ARTICLE ELEVEN

SECTION 32.REQUIREMENTS FOR MOTELS. – For purposes of accreditation, the

following are the minimum requirements for the establishments, operation and maintenance of
motels.

 – The motel, except those already existing, shall be located along or close to the
highways or major transportation routes. It shall have at least ten (10) units.
 -The motel shall have an individual garage or common parking space for the vehicle of
its guest.
  – Each unit shall be provided with a fully air-conditioned bedroom, or at least, an electric
fan, and shall be furnished with comfortable bed/s clean pillows, linen and bed sheets.
 Toilet and Bathroom. – The unit shall be provided with attached toilet and bathroom
with cold and hot water, clean towels, tissue paper and soap.
 –There shall be a telephone or call-bell in each unit.
 Staff and Service. – The motel staff shall be trained, experienced, courteous and
efficient. They shall wear clean uniforms while on duty.
 Medical Services. – Medical services on an emergency basis shall be made available.
 Fire-fighting Facilities. – Adequate fire-fighting facilities shall be provided for each
separate unit/building, in accordance with the Fire Code of the Philippines.
 – Lighting arrangement and fixtures in all units shall be adequate.
 – Efficient housekeeping shall be maintained.
 – Efficient maintenance of the motel in all its sections (i.e. building, ground, furniture,
fixtures public rooms, air-conditioning, etc.) shall be provided on a continuing basis.
 Other Facilities. – The motel may, at its option, serve food and drinks exclusively to its
guests, and install such other special facilities necessary for their business.
 – All motels shall

SECTION 33. MINORS TO BE A ACCOMPANIED BY PARENT OR GUARDIAN. – No

motel shall accept for lodging or accommodation any person below 18 years of age unless
accompanied by a parent or guardian.

SECTION 34.DEPARTURE OF GUESTS.– On the departure of guests, the motel clerk shall
record in the Registry Book the date and hour of their departure.

SECTION 35.ROOM RATES.– In addition to daily rates, motels may likewise impose wash-
up rates. No guest who desires to be accommodated on a daily rate basis shall be refused. The
rental rates shall be posted prominently at the reception counter and/or at the door of each room.

ARTICLE TWELVE

HOMESTAY SITES

SECTION 36.MINIMUM REQUIREMENTS.– For purposes of accreditation, the following

are the minimum requirements for the operation and maintenance of homestay sites in
accordance with the Department’s National Homestay Program:

 HOMESTAY SITES
 There is prevailing peace and order situation in the area.
 There are existing natural and man-made attractions in the community.
 Site is easily accessible to tourists and with existing transportation services, good road
condition and other basic community infrastructures.
 The host community is willing to join the National Homestay Program.
 There is a death of commercial accommodation facilities in the area to service tourists.
 HOME FACILITIES
  Structures are of durable building materials and are in good, presentable condition.
 The surroundings are pleasant and helpful.
 There shall be at least one (1) adequately furnished guestroom to accommodate paying
visitors.
 The following shall be available:
 extra bed/s
 adequate lighting system
 running water or if not available, adequate supply of water
 clean and well maintained toilet and bathroom facilities
 meals at reasonable rates
 electric fan or other means of ventilation
 TRAINING

Family member shall have completed the Department’s training workshop on Homestay
Program.

ARTICLE THIRTEEN

            SECTION 37. PENSION HOUSES REQUIREMENTS. – For purposes of

accreditation, the following are the basic requirements for the establishment, operation and
maintenance of pension houses:

 Number of Rooms. – A pension shall have at least five (5) lettable rooms.
 – The bedrooms shall be provided with sufficient number of comfortable beds
commensurate with the size of the rooms. Each room shall have adequate natural as well
as artificial light and ventilation. It shall be provided with at least a writing table, closet
and a water jug with glasses proportionate to the number of beds in the room. Rooms
shall be clean and presentable and reasonably furnished to depict the true atmosphere of a
Filipino home.
 Common Toilet and Bathroom. – The establishment shall provide a toilet and bathroom
to be used in common by guests. There shall be at least one (1) bathroom/shower for
every five occupants in all lettable rooms.
 – There shall be adequate supply of clean linens and towels. Soap and tissue paper shall
be provided at all times.
 Living Room. – There shall be a reasonably furnished lounge or living room area
commensurate.
 Dining Room.-The pension shall have a dining room which shall be available for use of
its guests.

ARTICLE FOURTEEN

TRAVEL AGENCIES

SECTION 38. TRAVEL AGENCIES OFFICE REQUIREMENTS.-The travel agency shall

comply with the following office requirements:
  It shall be located in a commercial district and not in a residential area.
 It shall be used exclusively for the travel agency business
 It shall be easily identifiable.

Note: The travel agency should present an annual in-bound and out-bound tour program for
submission to the TPD and its implementation schedule for the whole year.

ARTICLE FIFTEEN

TOURIST LAND TRANSPORTATION

SECTION 39. TOURISTLAND TRANSPORTATION VEHICLES

REQUIREMENTS.-For purposes of accreditation, the following are the basic requirements for
the operation and maintenance of a tourist transport (including taxis):

 Registered Carrying Capacity. – A tourist transport operator shall only be allowed to

apply for Accreditation for the number of units covered by its franchise.
 Road Worthiness.- To be registered, every tourist transport must be found road worthy
by the TPD in accordance with the LTO, and shall not, in the case of bus or coaster, be
more than ten years reckoned from the year of the manufacture; nor more than five years
for a tourist car/taxis.
 Left-Hand-Drive.-Every tourist transport shall be left-hand-drive.
 – Every tourist transport shall be properly equipped with adequate air conditioning units.
 Fire-Fighting Facilities.-A tourist transport shall be provided or installed with at least
one portable fire extinguisher for the protection of its passengers.
 Imprint of Company’s Name and Logo.-The company’s name and logo shall be
imprinted at the rear and sides, respectively, for the tourist transport.
 Public Address System.-For tourist buses and coasters a public address system must be
installed.
 First Aid Kit.-Every tourist transport shall be provided with a first aid kit and adequate
supply of emergency medicines.
 –Every transport shall be provided with clean and comfortable seats.
 Storage Space.-A tourist transport shall have enough leg room and storage space.
 –Every tourist transport operator shall an adequate garage and repair garage and repair
shop for the maintenance of its equipment as well as a parking space sufficient to
accommodate all its registered units.

ARTICLE SIXTEEN

TOURIST WATER TRANSPORT VESSELS

SECTION 40. MINIMUM REQUIREMENTS.-For purposes of accreditation, the following

are the minimum requirements for the operation and maintenance of a water transport.
  –There shall be at least one restroom each with toilet and washing facilities for male and
female located at the passenger accommodation area. In addition, there shall be a
common toilet and bath at the cabin area for a long trip haul; trip. Tissue paper, soap and
hand/paper towel shall also be provided.
 –A receptionist shall be available to usher in guests.

 Refreshment and Dining Area.-There shall be a refreshment area which shall be well-
stocked at all times. In case of long haul trips, a dining area capable of seating at least,
one-fourth (1/4) of the total passengers at one serving shall be provided with appropriate
and well maintained furniture.
 Promenade Area.-There shall be a promenade or airing space at the upper deck for the
exclusive use of passengers.
 Baggage Area-There shall be a baggage area provided with racks or similar convenient
and safe storage in the passenger accommodation areas.
 Service and Staff.-Adequate number of well trained, well-groomed, experienced,
efficient and courteous staff shall be employed. They shall wear clean uniforms at all
times. Front-line staffs have a good speaking knowledge of English.
 – Adequate lighting arrangement and fixtures shall be installed in all levels of the levels
in accordance with the Philippine Merchant Marine Rules and Regulations.
 Life-saving equipment.-Adequate life-saving device shall be provided in accordance
with the Philippine Merchant Marine Rules and Regulations.
 Communication Equipment.-Adequate communication equipment shall be provided in
accordance with the Philippine Merchant Marine Rules and Regulations.

ARTICLE SEVENTEEN

TOURISM TRANSPORT

SECTION 41. MINIMUM REQUIREMENTS.- For purposes of accreditation the following

are the minimum requirements for the operation and maintenance of an air transport:

 Life-saving device.-Adequate life-saving devices shall be provided in accordance with

the requirements prescribed by the Air Transportation Office.
 Communication Equipment.- Adequate communication equipment shall be provided in
accordance with the requirements prescribed by the Air Transportation Office.

ARTICLE EIGHTEEN

RESTAURANT

SECTION 42. Restaurant REQUIREMENTS.-For purposes of accreditation, the following

are the minimum requirements that must be complied with for restaurants:

 –The locality and environs including approaches shall be pleasant and provided with
proper ingress for customers.
  – It should be adequate, secured and provided free to customers .
 –A reception shall be available to usher in guests. A waiting lounge with a telephone
shall also be provided.
 Dining Room.-Shall be adequate in size with sufficient and well-maintained furniture.
Cleaning materials shall be kept clean at all times.

Atmosphere-The restaurant shall have a pleasant atmosphere.

Cuisine- There shall be a cuisine of good quality and presentation which may be of special
interest to tourists available during normal meal hours and served with distinction. Raw food
used shall meet minimum government and international standards of grading quality.

Menu Book.– Shall be presentable, clean and easy to read with the menu items listed in logical
sequence. All items shall be made available at all times on a best effort oasis.

Linen – All tables shall have clean tablecloth, napkins of good quality, not faded nor with frayed
edges and should be changed after every service.

Crockery- No piece of crockery, cutlery and table ware in use shall be chipped, cracked or
grazed. The silverware shall be kept polished and clean at all times.

(e)Service and Staff.-Adequate number of well trained, well-groomed, experienced, efficient

and courteous staff shall be employed.

(f)Bar.– The bar shall be well stocked at all times

(g)Comfort Rooms. – Shall be of good quality fixtures and fittings and provided with running
water. The floor and walls shall be covered with impervious materials of good quality
workmanship and shall be kept clean and sanitary at all times. Tissue paper, soap, paper towels
and/or hand drier shall be provided, shampoo and toothpaste/toothbrush.

(h)Kitchen.– The kitchen pantry and cold storage shall be in good operating condition at all
times and shall be well-equipped and hygienic. Equipment necessary to maintain a high standard
of sanitation and hygiene shall be installed and used.

(i)Lighting.-Adequate lighting arrangement and fixtures shall be installed in all dining rooms,
public rooms, comfort rooms, corridors and other public areas.

(j)Maintenance.– All sections of the restaurant shall be maintained properly at all times. A
periodic vermin control program shall be maintained for all establishments.

(k)Fire-Fighting Facilities.-Adequate fire fighting facilities shall be provided in accordance

with the Fire Code on the Philippines.

(l)Ventilation.– The restaurants should have proper ventilation. An exhaust fan may be
necessary to maintain the pleasant air inside the establishment.
ARTICLE NINETEEN

BAR, COCKTAIL, LOUNGE, NIGHT CLUBS

SECTION 43. BAR, COCTAIL, LOUNGE/NIGHT CLUBS REQUIREMENTS.

For purposes of Accreditation, the following are the minimum basic requirements that shall be
complied with by bars, cocktail lounges and night clubs:

 –Subject to the provisions of existing laws and ordinances, locality and environment
including approaches should be pleasant with an atmosphere of comfort. The façade and
architectural features of the building shall be appropriately designed.
 Reception Counter.-There shall be a reception counter with a telephone attended by
highly qualified, trained and experienced staff. A receptionist shall be available to usher
in customers.
 Engineering and Maintenance.

Lighting-Technology advanced, efficient and adequate lighting arrangement and fixtures shall
be installed in all areas of the establishment.

Ventilation- The premises shall be well-ventilated.

Emergency Power- There should be high-powered generator capable of providing sufficient

lighting in all areas of the establishment, including food refrigeration and water services.

Maintenance- Shall be acceptable standard and shall be on a continuing basis, taking into
consideration the quality of materials used as well as its upkeep. Regular and hygienic garbage
disposal system shall be maintained. Sanitation measures shall be adopted in accordance with the
Sanitation Code of the Philippines.

Fire-Fighting Facilities- Shall be provided in accordance with the Fire Code of the Philippines.

Signboard- Shall be conspicuously displayed outside the establishments showing clearly the
name of the bar, cocktail lounge and night club subject to the issuance of necessary permits and
payment of fees. A periodic vermin program shall be maintained.

(d)Food and Beverage.-Dining Room b should be well-equipped, well furnished and well-
maintained, serving a good quality cuisine with good presentation which may be of special
interest to tourists. It should be available during normal meal hours and served with distinction.
Raw food used shall meet minimum government and international standards of grading and
quality. Flooring materials shall be kept clean at all times. Bars should be well-stocked at all
times with an atmosphere of comfort.

(e)Kitchen/Pantry/Cold Storage.- Should be professionally designed to ensure efficiency of

operation should be well-equipped, well-maintained clean and hygienic. Should have an
adequate floor area with non-slip flooring and tiled walls and adequate light and ventilation.
(f)Crockery.-Should be best designed, made with good quality and should have adequate
supply. No piece of crockery in use should be chipped, cracked or grazed. The silverware should
be kept well-plated and polished at all times.

(g)Menu/Beverage Book. – Shall be presentable, clean and easy to read with items listed in
logical sequence and should be made available at all times on a best effort basis.

(h)Linen.-All tables shall have clean table cloths and napkins of good quality. They should not
be faded nor with frayed edges

(i)Comfort room.- Shall be of good quality fixtures and fittings and provided with running
water. The floor and walls shall be covered with impervious materials of good quality
workmanship and shall be kept clean and sanitary at all times. Tissue paper, soap, paper towels
and/ or hand drier shall be provided.

(j) Parking Space.- Adequate parking space with security shall be provided free to guests and
customers.

(k) Entertainment.-Live entertainment should be provided but strictly no lewd, obscene or bold
shows as prescribed by law.

(l)Staff and Service.-Adequate number of trained, experience, courteous and efficient staff shall
be employed. They shall wear smart clean uniforms at all times.

           Security- Adequate security shall be provided on all entrances and exits of
establishments.

(m)Employee Facilities.-Adequate and well maintained-locker rooms and bathrooms for male
and female employees shall be provided.

SECTION 44. PRECAUTIONARY MEASURES.-Management shall post sufficient and

visible signs in strategic areas of the cocktail lounge/ night clubs/ bars to warn and/ or inform the
guests and customers of the rules and regulations, fire exit guidelines including hours of
operation to observe to observe while inside the premises.

SECTION 45. PROHIBITED ACTS AND PRACTICES.-Littering in cocktail lounges night

clubs and bars shall be strictly prohibited. Cocktail lounge, nightclub and bar owners shall keep
their premises clean and shall adopt their own anti-littering measures. Cocktail lounge, nightclub,
and bar owners/operators shall not allow gambling of any form and disorderly conduct of any
kind in its premises especially lewd shows. Minors are not allowed to enter the premises.
Guests/customers wearing sando and slippers shall not be allowed to enter. Firearms and deadly
weapons are strictly prohibited inside the premises.

ARTICLE TWENTY

SHOPS AND DEPARTMENT STORES

SECTION 46. SHOPS/DEPARTMENT STORES REQUIREMENTS.-For purposes of
Accreditation. The following are minimum basic requirements that shall be complied with by
shops/Department Stores:

                          (a)Physical Requirements.-The establishments shall be fronting a major street

or thoroughfare or situated in a shopping center/mall. The entrance and display windows shall,
be attractively designed and adequately illuminated. The furniture and décor of the establishment
shall be presentable and functional at all times. Well-maintained restrooms shall be provided for
by the establishment all times. Well-maintained restrooms shall be provided for by the
establishment or in the event that the shop is located in a shopping mall or commercial building,
the common/public rest rooms shall be made available to the clients and visitors. In case of
Department Stores the store shall be an edifice or a building or ma form a part of a shopping
mall/center. Parking area shall be made available to clients. There shall be appropriate
directional signs.

                          (b)Staff.-All members of the staff shall be well-groomed, courteous and efficient
at all times.

                          (c)Services.-Goods displayed in the shop window or show cases shall be

provided with clearly written price tags. A wide selection of goods shall be in stock. A receipt
shall be supplied to the tourist for its purchase. The full name and address of the establishment
shall be printed on the receipt. Purchase shall be itemized together with the price and any
addition or tax paid

or discount granted on the good shall be indicated. The business shall be responsible for the
maintenance of its facilities and premises and its immediate surroundings. In case of antique
shops, a certificate confirming authenticity shall be attached to each article in accordance with
guidelines/instructions of the National Museum.

ARTICLE TWENTY-ONE

SPORTS AND RECREATIONAL CLUB

SECTION 47. MINUMUM REQUIREMENTS.-For purposes of accreditation, the following

are the minimum basic requirements for the operation and maintenance of a sports recreational
club:

            (a)LOCATION.-The locality and environs including approaches shall be pleasant with
proper ingress and egress. The façade and architectural features shall be appropriately designed.

            (b)PARKING.-Adequate and secured parking space shall be provided at all times.

            (c) SECURITY.-Adequate security shall be provided at all times.

            (d) RECEPTION.-A receptionist shall be available to usher in guests. A waiting lounge
with telephone shall be provided.
            (e) DINING ROOM.- There shall be a dining outlet adequate in size, with pleasant
atmosphere and furnished with appropriate and well-maintained furniture.

            (f) SPORTS AND RECREATIONAL EQUIPMENT.-There shall be adequate sports

and recreational equipment available for rent.

            (g) PUBLIC WASHROOMS.-There shall be provided adequate and accessible toilet
facilities separately for male and female. Tissue paper, soap, hand/paper towel shall be provided.

            (h) LOCKER AREA AND FACILITIES.-There shall be adequate number of lockers
for male and female. Dressing areas and shower cubicles shall also be provided.

ARTICLE TWENTY-THREE

MUSEUM

SECTION 48. MINIMUM REQUIREMENTS.- For purposes of accreditation, the following

are the minimum requirements for the operation and maintenance of museum.

 MEMBERSHIP-The institution shall be a member of the National Communication on

Museums.
 –The locality and environs including approaches shall be pleasant with proper ingress and
egress. The façade and architectural features shall be appropriately designed.
 PARKING AREA.-An adequate and secured parking space for customers shall be made
available.
 –Adequate security shall be provided at all times.
 –A well-informed receptionist shall be available to usher in guests. A waiting lounge with
telephone shall also be provided.
 CONFERENCE/AUDITORIUM.-There shall be a conference and/auditorium provided
with audio-visual equipment and made available to public.
 –There shall be a library adequately equipped and made available to the public.
 PUBLIC WASHROOMS.-There shall be adequate and accessible toilet facilities
provided separately for male and female. Toilets shall likewise, be provided.

ARTICLE TWENTY-TWO

TRAINING CENTER

SECTION 49.MINIMUM REQUIREMENTS. For purposes of accreditation, the following

are the minimum requirements for the operation and maintenance of training center.

 PHYSICAL REQUIREMENTS:
 Size of Classroom. – The classroom shall be able to accommodate a minimum of twenty
(20) trainees per class. For purposes of workshop, the floor area shall be at minimum of
1.5 square meters per trainee.
  Lighting and Ventilation.-Lighting and Ventilation fixtures shall be so designed to
ensure an atmosphere conducive to training. A stand by generator shall be made
available.
 –There shall be separate male and female restrooms.
 Refreshment/Dining Area.-There shall be refreshment/dining area accessible to the
trainees.
 Classroom Facilities Equipment and Supplies.-The center shall be provided with
classroom complete with basic facilities, equipment and supplies needed in conducting a
training program.
 Workshop/on-the-Job Facilities and Equipment.-Depending on the training program/s
being offered, there shall be adequate supply of appropriate facilities and equipment.
 Reading Room.-There shall be a reading room adequately provided with relevant
reference materials, books, journals, magazines and the like.
 Other Support Facilities.-There shall be a tool/storage facilities provided.

 TRAINING PROGRAM:
 –The training program shall respond to the needs of the tourism industry.
 –Its objectives shall be clearly defined, realistic and attainable.
 Content/Curriculum.-The content/curriculum of the training program shall be in
consonance with its objectives. Topics shall be in proper and logical sequence with due
consideration to effectiveness of presentation in terms of trainees comprehension.
 –There shall be an effective, simple and comprehensive presentation of topics; clear
description of examination scheme and test instruments related to course objectives.
There shall likewise be a relevant and practical application of theories and concepts.
 Minimum Requirements/Qualifications of Participants.-Minimum qualifications of
participants shall be based on the standards acceptable to the tourism industry.

 Instructional Staff.-The instructional staff shall have through experience and knowledge
on the subject matter and effective communication skills and teaching style.
 Monitoring and Evaluation Procedures.-The training program shall carry effective
monitoring and evaluation tools.

     (c)TRAINER/FACULTY

(1) Qualifications.-Must have successfully completed the Training the Trainers Program of the
Department of Tourism and the Tourism Industry Board Foundation, Inc. In lie thereof the
trainer must show proof that she/he has trough experience and knowledge of the subject matter
she/she is handling as well as effective communication skills and teaching style.

ARTICLE TWENTY-THREE

REST AREAS IN GASOLINE STATION

SECTION 50. MINIMUM REQUIREMENTS.-For purposes of accreditation, the following

minimum requirements for the operation and maintenance of rest areas.
                          (a)LOCATION.-The locality and environs including approaches shall be
pleasant with proper ingress and egress and shall be located along a major highway or road.

                          (b)PARKING.-There shall be adequate parking area for customers.

                          (c) REST ROOM.- There shall be a rest room with adequate, clean and well-
maintained toilet and washing facilities, Tissue paper, soap, hand paper/ towel shall also be
provided.

                          (d) SIGNAGE.-There shall be a restroom signage visible from major

approaches and which shall be well-illuminated at night.

                          (e) SERVICE AND STAFF. – Adequate number of well-trained, property

groomed, efficient and courteous staff shall be employed. They shall wear clean uniforms at all
times.

                          (f) GASOLINE STATION.-The gasoline station shall be clean and well-
maintained. It shall also be well-illuminated at night.

                          (g) SUNDRIES SHOP.- There shall be an adequately stocked sundries shop
which shall be clean and well maintained.

ARTICLE TWENTY FOUR

SPA

SECTION 51.CATEGORIES OF SPA. For purposes of accreditation, spas are categorized as

follows namely:

 Day Spa
 Destination Spa
 Resort Spa

SECTION 52. MINIMUM REQUIREMENTS.-For purposes of accreditation the following

are the minimum standard requirements for the operation and maintenance of spa:

 LOCATION AND ENVIRONMENT.-The Spa shall be situated in a safe and reputable

location with clean, calm and relaxing environment.
 LOUNGE AND RECEPTION COUNTER.-There shall be a reception counter attended
by qualified and trained staff and a reasonably furnished lounge with seating facilities
commensurate with the size of the spa.
 FFOD BAR. There shall be a well-maintained and well-stocked food bar for clients.
 –There shall be separate clean and adequate washrooms for male and female provided
with running water, hand dryer and toiletries.
 LOCKER ROOMS.-There shall be separate male and female locker rooms for guest.
 SHOWER ROOMS.-There shall be separate male and female shower changing rooms.
  TREATMENT ROOMS.-There shall be separate unlocked treatment rooms for male
and female.
 – The Spa shall provide all of the following services in addition to other spa-related
amenities which it may offer:

 Massages- Swedish, Lymph Drainage and Reflexology, etc.

 Steam, Sauna and/ or Water Baths and
 Body Treatments- one or more of the following: body packs and wraps, exfoliation, body
toning/ contouring, waxing, hand and foot care.
 –There shall be adequate number of well-trained, well-groomed, experienced, courteous
and efficient staff. There

shall be at least one (1) DOH – registered massage therapist supervising a minimum of twenty
(20) massage attendants and the staff wear clean, proper and non- transparent uniform at all
times.

 STEAM, SAUNA AND WATER BATHS. The steam, sauna and water baths shall be
maintained in a level of temperature which will not cause adverse reactions to user.
Safety signage’s shall be provided to include information on allowable maximum
temperature, duration of stay and guide in operating temperature regulator.

 –There shall be adequate supply of linen, towels and appropriate garments such as robes
or sarongs of good quality which shall be kept clean.
 EMPLOYEE FACILITIES.-There shall be adequate and well-maintained locker rooms
and bathrooms for male and female employees.
 –There shall be adequate secured parking space provided for free to customers/ guests.
 EMERGENCY GENERATOR.-There shall be high-powered generator capable of
providing full power in all areas of the establishment except those spas located in a
commercial building with its own emergency generator capable of supplying the power
requirements of its tenants.
 FIRST AID CABINET.-There shall be a well-stocked first aid cabinet available at all
times.
 FACILITIES FOR DISABLED.- There shall be facilities and provisions for the
disabled in accordance with BATAS Pambansa Blg. 344 promulgated on May 1985,
otherwise known as an “Act Enhancing the Mobility of Disabled Persons”.
 –Maintenance of all sections of the spa shall be on a continuing basis taking into
consideration the quality of equipment and supplies.
 – Sanitation measures like cleaning and sterilizing of equipment, robes, sheets, blankets,
pillow case, towels or other materials which may come in direct contact with the client’s
body shall be adopted in accordance with the standards prescribed under Presidential
Decree No. 856 otherwise known as the Sanitation Code of 1976.
 –Appropriate sign boards shall be conspicuously displayed outside the establishment
showing clearly the name of the spa while safety signage shall be prominently posted in
strategic locations inside the spa.
ARTICLE TWENTY- FIVE

GENERAL RULES ON THE OPERATION AND MAINTENANCE OF TOURISM

ORIENTED AND RELATED ESTABLISHMENTS

SECTION 53. FIRE FIGHTING FACILITIES.-Fire-fighting facilities shall be provided in

accordance with the Fire Code of the Philippines.

SECTION 54. MAINTENANCE.-All facilities of the establishment concerned shall be

properly maintained at all times. A periodic vermin control program shall be conducted.

SECTION 55. AIRCONDITIONING/VENTILATION.-All enclosed areas of the

establishment concerned shall be fully conditioned or well-ventilated.

SECTION 56.PROHIBITED ACTS AND PRACTICES.

 No pets or animals shall be allowed within the premises.

 Ambulant vendors shall be prohibited from peddling their wares within premises.
 All forms of gambling, drunkenness or disorderly conduct of any kind shall be prohibited
in the establishments and within immediate premises.
 Keepers, managers or operators shall exert all possible efforts not to permit any person
whom they know or have reason to believe to be either a prostitute, pedophile or of
questionable character to use the establishment for purposes of immoral/illegal activities.
They shall immediately report to the nearest police station the presence of any such
person.

PART III

ARTICLE TWENTY- SIX

ACCREDITATION TEAM AND INSPECTION

SECTION 57.ACCREDITATION TEAM. There is hereby created Accreditation Team to be

headed by the Tourism and Promotions Department. The Sangguniang Bayan Committee on
Tourism and the Municipal Tourism Council;

SECTION 58.FUNCTION OF THE ACCREDITATION TEAM. The Accreditation Team

shall have exclusive authority to conduct inspection in all Tourism Establishments for purposes
of facility assessment, accreditation and classification.

SECTION 59. FREQUENCY AND TIME OF REGULAR INSPECTION.-Inspection shall

be made once every six (6) months during business hours.

SECTION 60.SPECIAL INSPECTIONS. – When public interest so requires, the

recommendation of the Tourism and Promotions Department Head, approved by the Municipal
Mayor, may serve as basis for an authorization for the Accreditation Team or any member or
members thereof, to conduct as special inspection.

SECTION 61.CHECKLIST TO BE ACCOMPLISHED DURING INSPECTION. –The

Tourism and Promotions Department shall provide the necessary checklist to be accomplished by
all teams in carrying out its inspection. All findings and/ or observations of the teams to be
indicated in the checklist should be made in the presence of an authorized representative of the
establishments and duly signed/noted by the said authorized representative.

SECTION62. REPORTS OF THE ACCREDITATION TEAM.-Within five (5) days from

the date of inspection, the Accreditation Team shall submit a report of its findings and or
recommendation to the Office of the Municipal Mayor

SECTION 63. ACCESS OF INSPECTION TEAM TO RECORDS AND PREMISES.-The

Accreditation Team shall have access to the registry book or card of the tourism establishments
and all parts and facilities thereof, and the right to interview any employee and investigate any
fact, condition, or matter which may be necessary to determine any violation or aid in arriving at
a just and correct conclusion.

SECTION 64. DEFECTS AND DEFICIENCIES FOUND DURING THE INSPECTION.-

Where certain defects or deficiencies have been found in the course of inspection, the TPD shall
give directions to the manager/operator of the tourism establishments concerned to
rectify/remedy the defects or deficiencies within a period one (1) week from notice thereof.

ARTICLE TWENTY-SEVEN

CERTIFICATE OF ACCREDITATION

SECTION 65.ISSUANCE OF CERTIFICATE OF ACCREDIATION AND STICKER.

 After having determined that all requirements set forth in the preceding section have been
satisfied and/ or completed by the applicant, the Municipal Government through the
BPLO and the TPD shall issue the corresponding License and Certificate of Excellent
(ANNES A) as well as the Seal of Excellence sticker.
 The TPD shall adopt a seal (sticker) for accreditation purposes (Annex B)

SECTION 66.OBJECTION TO APPLICATION FOR ACCREDITATION OF TOURISM

RELATED/ORIENTED ESTABLISHMENTS. –Any person may file a written objection to
the TPD for the issuance of renewal Certificate of Accreditation and/or sticker to the applicant.
The objection shall within three (3) days furnish the applicant with a copy of the objection from
receipt of the answer of the applicant, the TPD shall then conduct a hearing with both parties
duly notified and present.

SECTION 67. VALIDITY OF CERTIFICATE OF ACCREDITATION.-The Certificate of

Accreditation of tourism-oriented and tourism-oriented and tourism-related establishments
tourism-related establishment concerned has ceased for at least three (3) months, it shall re-apply
for accreditation.

SECTION 68. RENEWAL OF ACCREDITATION.-Application for the renewal of

accreditation shall be supplied by the same documents previously submitted together with the
Accreditation given by the TPD.

SECTION 69.DISPLAY OF CERTIFICATE AND STICKER OF ACCREDITATION. –

The Certificate of Accreditation and Seal of Excellence shall be displayed in conspicuous are in
their place of business. Stickers shall be posted in entrances/doors gates of such establishments
for easy identification purposes.

ARTICLE TWENTY-EIGHT

RECLASSIFICATION OF TOURISM ORIENTED/ RELATED ESTABLISHMENTS

SECTION 70.PROMOTION/ DEMOTION.–An establishment may be promoted or demoted

from one class to another as the facts may warrant.

SECTION 71. PROMOTION TO A HIGHER CLASS.-Any establishment which has

upgraded its facilities and services among others, to comply with the requirements of a higher
class, may apply to the TPD for promotion to such higher class.

SECTION 72.DEMOTION TO A LOWER CLASS. – Where after due investigation by the

Accreditation Team it has been established that an establishment is not being kept or managed in
a manner conformable to the established standards, the TPD shall give notice to the
manager/operator or such fact granting the establishment a period of time stated in the notice
within which to comply with the required standards. If the establishment fails to comply within
the period granted in the notice, the TPD shall remove the registration of the establishment from
the class it originally holds and place it by a lower class.

ARTICLE TWENTY-NINE

CANCELLATION, SUSPENSION AND NON-RENEWAL OF THE LICENSE OF THE

TOURISM-ORIENTED OR RELATED ESTABLISHMENTS

SECTION 73.CANCELLATION AND/ OR NON-RENEWAL OF ACCREDITATION.

 Making any false declaration or statement or making use of any such declaration of
statement or any document containing the same or committing fraud or any act of
misrepresentation for the purpose of obtaining the issuance, grant or renewal of any
certificate of registration/ accreditation/ reaccreditation of license.
 Failure to comply with or contravene any of the conditions set forth in Accreditation;
 Failure to meet the standards and requirements for the operation of tourism
establishments, as prescribed in these rules;
  Serious physical injury or loss of life of any guest due to the fault or negligence of its
official or employee (for resort/hotel/ tourist inn/ apartel/ other tourism-related
establishments);
 Allowing or permitting the tourism establishment, including any of its facilities, to be
used for illegal, immoral, illicit activities, such as: gambling, prostitution, etc. ( for resort/
hotel/tourist inn, apartel or other tourism-related establishment);
 Managers and/ or Operators shall exert all possible efforts not to permit a person whom
they know to be drunk and /or have reason to believe either to be a prostitute, a pedophile
or a bad character to occupy any immediately report to the nearest police station the
presence in the premises of any such person.
 Violation of any of the conditions of the LTFRB franchise (for tourist transport
operation);
 Tolerance of gross misconduct, discourtesy, dishonesty, misrepresentation and/ or
fraudulent solicitations of business committed by any of the officers or employees against
their clients to the detriment of the tourism industry;
 Wilful violation of agreements and/or contracts entered into by the tourism establishment
and its clients;
 Failure to replace or renew the Surety Bond within fifteen (15) days date when said bond
is ordered forfeited not confiscated in accordance with these rules or cancelled and/or
revoked for whatever, cause (in case of travel agency);
 Failure to pay fine, as well as fees, dues and contributions imposed under existing laws;
 Employment/hiring of employees (tour guides) who are not holders of the license issued
by the BPLO or non-Filipino employees, whether contractual or permanent, without valid
working visa and working permit;
 Any other acts/ omissions that worked against the interest of the tourism industry.

SECTION 74.GROUNDS FOR CANCELLATION AND SUSPENSION OF LICENSE OF

TOUR GUIDES. –The following grounds for cancellation and suspension of license of tour
guides:

 Cancellation of accreditation.

(1)Conviction of a crime involving moral turpitude; and

(2) Conviction of more than one of any of the acts enumerated below.

                          (b) Suspension of accreditation

(1) Any overt act of dishonesty, misrepresentation or misconduct committed against a member of
his/her tour group or against his/her employer or co-employee.

                                (2) Forced tipping or contributions from tourist

(3) Failure to comply with the requirements as to the compulsory wearing of identification cards.

ARTICLE THIRTY
MISCELLANEOUS PROVISIONS

SECTION 75.CONFIDENTIAL CHARACTER OF CERTAIN DATA. Information and

documents received by or files with the TPD in pursuance of the requirements of this Ordinance
shall be treated as confidential and shall not be divulged without the consent of the party
concerned when public interest so requires. Any official or employee of the TPD, including those
that are temporarily assigned therewith, who shall violate the provision of this Section shall be
guilty of an offense under this Ordinance.

SECTION 76.IMPLEMENTING RULES. – The Municipal Mayor, may, from time to time,
shall issue rules and regulations as he may deem fit and necessary for the effective
implementation of this Ordinance.

SECTION 77. FUNDING.-The funds necessary for the implementation of this Ordinance shall
be taken from the annual appropriations of the TPD and the Office of the Municipal Mayor. Said
funds shall be included in the preparation of the Annual Municipal Budget.

ARTICLE THIRTY-ONE

FINAL PROVISIONS

SECTION 78. SEPARABILITY CLAUSE.-If for any reason or reasons, any part or provision
of this Ordinance shall be held unconstitutional or invalid, other parts which are not affected
thereby shall continue to be in full force and effect.

SECTION 79. REPEALING CLAUSE. Any Ordinance, Executive Order, Local Issuance or
Rules and Regulations, or parts thereof, which are inconsistent with this Ordinance are hereby
repealed and/ or modified accordingly.

SECTION 80.EFFECTIVITY. – This Ordinance shall take effect on the fifteen (15) daysafter
its publication in a Newspaper of general circulation in the Province of Catanduanes.

ADOPTED. July 11, 2018

UNANIMOUSLY APPROVED.

WE HEREBY CERTIFY TO THE CORRECTNESS OF THE FOREGOING

RESOLUTION.

(Sgd) GUARIÑO B. SANCHEZ

Secretary to the Sanggunian

(Sgd) ALLAN S. DEL VALLE

Sangguniang Bayan Member / Proponent

(Sgd) ROEL A. BAGADIONG

Sangguniang Bayan Member / Co-Proponent

(Sgd) GREGORIO S. SALVADOR

Municipal Vice Mayor / Presiding Officer

Approved this ____ days of July 2018.

(Sgd) PETER C. CUA

Municipal Mayor