Personal financial

services charges -
your guide
1 July 2019
Contents

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
A: PRODUCT RELATED FEES AND CHARGES
1. Savings and Investment Accounts
1.1 Everyday Global Account . . . . . . . . . . . . . . . . . . . . . . 5
1.2 Day to Day Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.3 HSBC Premier Cash Management Account 7
1.4 HSBC Premier Children’s Savings Account 8
1.5 Flexi Saver Account . . . . . . . . . . . . . . . . . . 8
1.6 Serious Saver Account . . . . . . . . . . . . . . . . . . . . . . . . 9
1.7 Term Deposit Account . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.8 Cash Management Account . . . . . . . . . . . . . . . . . 10
1.9 PowerVantage Cash Management Account 11
1.10 Savings Cheque Account . . . . . . . . . . . . . . . . . . . . . 12
1.11 Foreign Currency Cash Management
Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.12 Foreign Currency Savings Account . . . . . . . . . 15
1.13 HSBC Premier Foreign Currency Savings
Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2. Loans
2.1 Car and Personal Loans . . . . . . . . . . . . . . . . . . . . . . . 16
2.1.1 HSBC Personal Loan . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.2 Personal Credit Line . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.3 Overdraft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.4 Bank Guarantees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
B: GENERAL SERVICE FEES AND CHARGES
3. Money Transfers
3.1 Inward Transfers (receiving money) . . . . . . . . 19
3.2 Outwards Transfer (sending money) . . . . . . . . 21
3.3 HSBC Group and non-HSBC ATMs . . . . . . . . . 22
3.4 Foreign Currency Notes . . . . . . . . . . . . . . . . . . . . . . . 23
4. Account Related Services
4.1 Cheque Fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.2 Coin and Note Handling Fees . . . . . . . . . . . . . . . . 24
4.3 Periodical Payments . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.4 Direct Debits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.5 Statement of Account . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.6 Direct Banking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.7 Transactions through National
Australia Bank branches . . . . . . . . . . . . . . . . . . . . . . 25
4.8 Other Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.9 Safe Deposit Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.10 Emergency Encashment . . . . . . . . . . . . . . . . . . . . . . 26
4.11 International Banking . . . . . . . . . . . . . . . . . . . . . . . . . 26
5. Government Charges
5.1 Withholding Tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.2 Autopay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
About this guide

At HSBC we want to make it easy for you to know

exactly the fees and charges that apply to the
HSBC financial services you have chosen. Which
is why we have developed this simple, easy to
understand guide. It details the specific fees that
may apply when you use our services or those
of other financial institutions. By understanding
the charges applicable to your accounts you can
minimise or even avoid fees by choosing the most
cost effective way to manage your money.

Important Information

1. This fees and charges guide and two other

documents (one about interest rates and one
about all other required matters) make up the
Product Disclosure Statement for:
• Personal Deposit Accounts:
- Everyday Global Account
- Day to Day Account
- HSBC Premier Cash Management Account
- HSBC Premier Children’s Savings Account
- Flexi Saver Account
- Serious Saver Account
- Term Deposit Account
- Cash Management Account
- PowerVantage Cash Management Account
- Savings Cheque Account
- Foreign Currency Cash Management
Account
- Foreign Currency Savings Account
- HSBC Premier Foreign Currency Savings
Account

2
2. Fees and charges listed in this guide are current
as at 1 July 2019 and are subject to change.
3. Our charges are reviewed regularly to ensure
that our products and services remain
competitive.
4. Charges levied by non-HSBC overseas
correspondent banks will be passed on to
you. Some overseas HSBC banks may levy
additional charges. These charges will also be
passed on to you. Where you do not have an
HSBC account, this will occur at the time the
transaction is initiated.
5. Where government fees, charges and taxes
apply, these are passed on to you. A summary
of the more common charges is included in this
guide.
6. Full terms and conditions of all accounts are
available on application.
7. All fees and charges are shown in Australian
dollars (AUD).
8. Goods and Services Tax (GST). Where a
particular charge in this guide is subject to GST,
the price shown already includes GST.
9. All references to HSBC are a reference to
HSBC Bank Australia Limited
ABN 48 006 434 162 AFSL and Australian
Credit Licence No. 232595.
10. BPay® is a registered trademark of BPay Pty
Ltd ABN 69 079 137 518
Bank@Post™ is a trademark of Australia Post
ABN 28 864 970579
11. When conducting ATM cash withdrawals or
balance enquiry transactions within Australia
you may be charged an ATM Operator Fee by
the ATM owner/operator. This will be disclosed
at the time of transaction with the option to
discontinue free of charge. This does not apply
to HSBC ATMs.

3
 Section A:

Product Related
Fees and Charges

4
1.1 Everyday Global Account

Account Service fee

• Monthly service fee nil

Transaction fees: local – per transaction

• Online Banking# nil
• Deposits nil
• ATM Withdrawals* nil
• EFTPOS nil
• Bank@Post™(Post Office) nil
• Automated Telephone Banking# nil
• Staff-assisted Telephone Banking# $2.50
• BPAY® nil
• Branch Withdrawals and transfers# nil

International Transaction fees – per transaction

• Overseas Transaction Fee – Cash nil
Withdrawals from other countries
• Overseas
 Transaction Charge
– Payable when you make a 0% of the total value
transaction on your account in amount of each
a currency other than Australian such transaction
dollars, or you make a transaction
on your account in any currency
(including AUD) that is processed/billed
by either the merchant or its financial
institution/payment processor outside
of Australia.
Note: Sometimes it may not be clear that the merchant or its
financial institution/payment processor is located outside of
Australia. HSBC has no influence over whether the merchant or
ATM operator chooses to convert a transaction into local currency.
You should check this with the merchant or ATM operator

Other
Overdraft Arrangement Fee $9.00 plus daily
interest at
Excess Rate†
# Via permitted access methods.

† Excess Rate means our applicable Base Lending Rate

plus 5% per annum. Please refer to our website www.
hsbc.com.au or call us on 1300 308 008 for our current
rates.

* ATM Operator Fees may be incurred at HSBC Group

and non-HSBC ATMs. See section 3.3

General Service Fees and Charges may also

apply in addition to the above (see section B).
5
1.2 Day to Day Account

 Account Service fee

• Monthly service fee nil

Transaction fees: local – per transaction

• Online Banking nil
• Deposits nil
• ATM withdrawals#nil
• EFTPOS nil
• Bank@Post™ (Post Office) nil
• Automated Telephone Banking nil
• Staff-assisted Telephone Banking $2.50
• BPAY®nil
• Branch withdrawals and transfers nil
• Cheque withdrawals – per cheque $1.00

International transaction fees – per transaction

• Overseas Transaction Fee – Cash
Withdrawals from other countries $4.50
• Overseas Transaction Charge
– Payable when you make a 3% of the total
transaction on your account in value amount
a currency other than Australian of each such
dollars, or you make a transaction transaction
on your account in any currency
(including AUD) that is processed/
billed by either the merchant or
its financial institution/payment
processor
outside of Australia.
Note: Sometimes it may not be clear that the merchant or its
financial institution/ payment processor is located outside of
Australia. HSBC has no influence over whether the merchant or
ATM operator chooses to convert a transaction into local currency.
You should check this with the merchant or ATM operator

Other
• Overdraft Arrangement Fee $9.00
 plus daily interest
 at Excess Rate†

† Excess Rate means our applicable Base

Lending Rate plus 5% per annum. Please refer
to our website www.hsbc.com.au or call us on
1300 308 008 for our current rates.
# ATM Operator Fees may be incurred at HSBC Group
and non-HSBC ATMs. See section 3.3.
General Service Fees and Charges may also
apply in addition to the above (see section B).
6
1.3 HSBC Premier Cash Management Account

HSBC Premier Service fee

The HSBC Premier monthly service fee is charged to the
HSBC Premier Cash Management Account or another
account as agreed.
Only available to HSBC Premier customers. The HSBC
Premier monthly service fee may vary from month to
month.
Monthly HSBC Premier service fee $35
Transaction fees: local
• Deposits nil
• ATM withdrawals# nil
• EFTPOS nil
• Bank@Post™ nil
• Branch withdrawals nil
• Telephone Banking nil
• BPAY nil
®

• Online Banking nil

• Direct Debit nil
International transaction fees – per transaction
• Overseas Transaction Fee – Cash
Withdrawals from other countries nil
• Overseas Transaction Charge
– Payable when you make a transaction 2% of the total
on your account in a currency other value amount
than Australian dollars, or you make of each such
a transaction on your account in transaction
any currency (including AUD) that is
processed/billed by either the merchant
or its financial institution/payment
processor outside of Australia.
Note: Sometimes it may not be clear that the merchant or its
financial institution/ payment processor is located outside of
Australia. HSBC has no influence over whether the merchant or
ATM operator chooses to convert a transaction into local currency.
You should check this with the merchant or ATM operator

# ATM Operator Fees may be incurred at HSBC Group

and non-HSBC ATMs. See section 3.3.

General Service Fees and Charges may also

apply in addition to the above (see section B).

7
1.4 HSBC Premier Children’s Savings Account
Transaction fees: local
• Deposits nil
• ATM withdrawals#nil
• EFTPOS nil
• Bank@Post™ nil
• Branch withdrawals nil
• Telephone Banking nil
• BPAY®nil
• Online Banking nil
• Direct Debit nil
International transaction fees – per transaction
• Overseas Transaction Fee – Cash
Withdrawals from other countries nil
• Overseas Transaction Charge
– Payable when you make a 2% of the total
transaction on your account in a value amount
currency other than Australian dollars, of each such
or you make a transaction on your transaction
account in any currency (including
AUD) that is processed/billed by either
the merchant or its financial institution/
payment processor outside of Australia.

Note: Sometimes it may not be clear that the merchant or its

financial institution/ payment processor is located outside of
Australia. HSBC has no influence over whether the merchant or
ATM operator chooses to convert a transaction into local currency.
You should check this with the merchant or ATM operator

# ATM Operator Fees may be incurred at HSBC Group

and non-HSBC ATMs. See section 3.3.

General Service Fees and Charges may also

apply in addition to the above (see section B).

1.5 Flexi Saver Account

Account Service fee

• Monthly service fee nil
Transaction fees: local – per transaction
• Online Banking nil
• Bank@Post™ (Post Office) nil
• Telephone Banking nil
• BPAY® nil
• Branch withdrawals, deposits
and transfers nil

General Service Fees and Charges may also

apply in addition to the above (see section B).
8
1.6 Serious Saver Account

Account Service fees

• Monthly Service fee nil

Transaction fees
• Not applicable. Withdrawals can only be made
through your nominated account.

General Service Fees and Charges may also

apply in addition to the above (see section B).

1.7 Term Deposit Account

Account Service fee

• Monthly fee nil
Interest rate reduction on early withdrawal: If
you take any money out of your Term Deposit
Account before the end of the term, the interest
rate you receive will only be half of the interest
rate that is set out in your Term Deposit Details
and a $30 administration fee will apply. The
reduced interest rate will only apply for the
whole period from the day your account is
opened to the day you take out your account.
If you have already been paid interest at the full
rate the principal amount payable to you when
we close the account will be reduced to put
you in the same position as if interest on the
amount deposited had been reduced by 50%
for the whole time the account was open.
Note: The above reduction in interest rate and
the $30 administration fee applies to Term
Deposit Accounts in Australia and foreign
currencies and are the AUD equivalent in the
currency of the account when converted.

9
1.8 Cash Management Account (no longer offered)

Account Service fee

• Monthly fee payable where average
monthly balance falls below $10,000 $10.00
Total monthly free withdrawals
• HSBC and non-HSBC ATMs and EFTPOS
within Australia, and Bank@Post™ 3^#
• Automated Telephone Banking,
Online Banking, BPAY® transactions via
Automated Telephone Banking and
Online Banking 3^
• Cheque withdrawals and all branch debit
transactions e.g. transfers, cash withdrawals,
staff assisted Telephone Banking, BPAY®, direct debits
and nominated transactions** 3^
• ATM and Visa Debit Card (outside Australia) nil
• EFTPOS (outside Australia) nil
Excess withdrawal fees – per transaction
• HSBC and non-HSBC ATMs and EFTPOS
within Australia, and Bank@Post™ $2.50#
• Automated Telephone Banking,
Online Banking, BPAY® transactions
via Automated Telephone Banking and
Online Banking $2.00
• Cheque withdrawals, cash withdrawals and
staff assisted Telephone Banking $3.50
International transaction fees – per transaction
• Overseas Transaction Fee – Cash
Withdrawals from other countries $4.50
• Overseas Transaction Charge
– Payable when you make a
transaction on your account in
a currency other than Australian 3% of the total
dollars, or you make a transaction value amount
on your account in any currency of each such
(including AUD) that is processed/ transaction
billed by either the merchant or
its financial institution/payment
processor outside of Australia.
Note: Sometimes it may not be clear that the merchant or its
financial institution/ payment processor is located outside of
Australia. HSBC has no influence over whether the merchant or
ATM operator chooses to convert a transaction into local currency.
You should check this with the merchant or ATM operator

Other
• Deposits nil
• Balance enquiries nil
• Overdraft Arrangement Fee $9.00
plus daily interest
at Excess Rate†
10
1.8 Cash Management Account cont (no longer offered)

^
Any combination of transactions as stated
Periodical payments/one off payments
**

† Excess Rate means our applicable Base

Lending Rate plus 5% per annum. Please refer
to our website www.hsbc.com.au or call us
on
1300 308 008 for our current rates.
# ATM Operator Fees may be incurred at HSBC
Group and non-HSBC ATMs. See section 3.3.

General Service Fees and Charges may also

apply in addition to the above (see section B).
1.9 PowerVantage Cash Management Account
(no longer offered)

Only available to PowerVantage customers.

PowerVantage Service fee
• Monthly PowerVantage service fee
charged to the PowerVantage Cash
Management Account or another
account as agreed. $20.00
Transaction fees: local
• Deposits nil
• ATM withdrawals# nil
• EFTPOS nil
• Bank@Post™ nil
• Branch withdrawals nil
• Telephone Banking nil
• BPAY® nil
• Online Banking nil
• Direct Debit nil

International transaction fees – per transaction

• Overseas Transaction Fee – Cash
Withdrawals from other countries $4.50
• Overseas Transaction Charge
– Payable when you make a 3% of the total
transaction on your account in value amount
a currency other than Australian of each such
dollars, or you make a transaction
transaction
on your account in any currency
(including AUD) that is processed/
billed by either the merchant or
its financial institution/payment
processor outside of Australia.

11
1.9 PowerVantage Cash Management Account cont
(no longer offered)

Note: Sometimes it may not be clear that the merchant or its financial
institution/ payment processor is located outside of Australia. HSBC
has no influence over whether the merchant or ATM operator
chooses to convert a transaction into local currency. You should
check this with the merchant or ATM operator

Other
• Overdraft Arrangement Fee $9.00
 plus daily interest
 at Excess Rate†
† Excess Rate means our applicable Base Lending Rate
plus 5% per annum. Please refer to our website www.
hsbc.com.au or call us on
1300 308 008 for our current rates.
# ATM Operator Fees may be incurred at HSBC Group
and non-HSBC ATMs. See section 3.3.
General Service Fees and Charges may also
apply in addition to the above (see section B).
1.10 Savings Cheque Account (no longer offered)

Account Service fee

• Monthly fee payable where average
monthly balance falls below $1,000 $7.50
Total monthly free withdrawals
• HSBC and non HSBC ATMs and EFTPOS
(within Australia), and Bank@Post™ 6^#
• Automated Telephone Banking, Personal
Online Banking, BPAY® via Automated
Telephone Banking and Personal
Online Banking 6^
• Cheque withdrawals and all branch debit
transactions eg. Transfers, cash withdrawals,
staff assisted Telephone Banking, BPAY®,
direct debits and nominated transactions** 4^
• ATM and Visa Debit Card (outside Australia) nil
• EFTPOS (outside Australia) nil
Excess withdrawal fees – per transaction
• HSBC and non-HSBC ATMs and EFTPOS
(within Australia) $2.00#
• Bank@Post™ $3.00
• Automated Telephone Banking, Personal
Online Banking, BPAY® via Automated
Telephone Banking and Personal
Online Banking $1.75
• Cheque withdrawals, cash withdrawals
and staff assisted Telephone Banking $3.00

12
1.10 Savings Cheque Account cont (no longer offered)

International transaction fees – per

transaction
• Overseas Transaction Fee – Cash
Withdrawals from other countries $4.50
• Overseas Transaction Charge 3% of the total

– Payable when you make a value amount
transaction on your account in of each such
a currency other than Australian transaction
dollars, or you make a transaction
on your account in any currency
(including AUD) that is processed/
billed by either the merchant or
its financial institution/payment
processor outside of Australia.

Note: Sometimes it may not be clear that the merchant or its financial
institution/ payment processor is located outside of Australia. HSBC
has no influence over whether the merchant or ATM operator
chooses to convert a transaction into local currency. You should
check this with the merchant or ATM operator

Other
• Deposits nil
• Balance Enquiries nil
• Overdraft Arrangement Fee $9.00
plus daily interest
at Excess Rate†
^
Any combination of transactions as stated
**
Periodical payments/one off payments
† Excess Rate means our applicable Base
Lending Rate plus 5% per annum. Please refer
to our website www.hsbc.com.au or call us on
1300 308 008 for our current rates.
# ATM Operator Fees may be incurred at HSBC
Group and non-HSBC ATMs. See section 3.3.

General Service Fees and Charges may also

apply in addition to the above (see section B).

13
1.11 Foreign Currency Cash Management Account
(no longer offered)

Account Service fee

• Monthly fee payable where average
monthly balance falls below $10,000* $10.00*
Total monthly free withdrawals 5#
Excess withdrawal fees – per transaction nil#
Other
• Deposits nil
• Balance enquiries nil
• Overdraft Arrangement Fee $9.00
plus daily interest
at Excess Rate†
Other
• Deposits nil
• Balance enquiries nil
• Overdraft Arrangement Fee $9.00
plus daily interest
at Excess Rate†
* The minimum average monthly balance at
any time is the amount in the currency of
the account which, when converted to AUD
at that time, is not less than the minimum
specified. The Account Service Fee is the
AUD equivalent in the currency of the account
when converted.
# Via permitted access methods.
† Excess Rate means our applicable Base
Lending Rate plus 5% per annum. Please refer
to our website www.hsbc.com.au or call us on
1300 308 008 for our current rates.

General Service Fees and Charges may also

apply in addition to the above (see section B).

14
1.12 Foreign Currency Savings Account (no longer offered)

Account Service fee

• Monthly fee payable where average
monthly balance falls below $1,000* $10.00*
Total monthly free withdrawals 10#
Excess withdrawal fees – per transaction
nil# Foreign Currency Savings Account Cont
1.10

Other
• Deposits nil
• Balance enquiries nil
• Overdraft Arrangement Fee $9.00
plus daily interest
at Excess Rate†
The minimum average monthly balance at
* 

any time is the amount in the currency of

the account which, when converted to AUD
at that time, is not less than the minimum
specified. The Account Service Fee is the
AUD equivalent in the currency of the account
when converted.
#
Via permitted access methods.

† Excess Rate means our applicable Base
Lending Rate plus 5% per annum. Please refer
to our website www.hsbc.com.au or call us
on 1300 308 008 for our current rates.

General Service Fees and Charges may also

apply in addition to the above (see section B).

1.13 H
 SBC Premier Foreign Currency
Savings Account (no longer offered)

• Deposits nil
• Balance Enquiries nil
• Withdrawals nil

General Service Fees and Charges may also

apply in addition to the above (see section B).

15
2.1 Car and Personal Loans (for loans prior to 8 April 2013)

• Establishment fee1 $199.00

• Early termination fee2 $100.00
• Return Fee $5.00
• Late Payment Reminder Fee3 $30.00
• Document copying fee $5.00 per page
• Duplicate statement fee $7.00
• Transaction verification fee4 $50.00
• Record search fee $50.00 per hour and/or
$30 per part hour
1 
Establishment fee is payable in connection
with your HSBC Car or Personal Loan contract
and will be paid out of the loan amount at
settlement.
2 
Early termination fee does not apply in the
last
6 months of the loan contract term.
3 
Late Payment Reminder Fee payable on any
amount past 3 days due (or more)
4 
Transaction verification fee applies for
transactions that occured a year or more ago
in respect of your loan
All fees charged to Loan Account.

General Service Fees and Charges may also

apply in addition to the above (see section B).
2.1.1 HSBC Personal Loan (for new loans opened from 8 April 2013)

• Establishment fee1 $150.00

• Early termination fee2 $199.00
• Return Fee $5.00
• Monthly account servicing fee $5.00
• Late Payment Reminder Fee3 $30.00
• Document copying fee $5.00 per page
• Duplicate statement fee $7.00
• Transaction verification fee4 $50.00
• Record search fee $50.00 per hour and/or
$30 per part hour
1 
Establishment fee is payable in connection
with your HSBC Car or Personal Loan contract
and will be paid out of the loan amount at
settlement.
2 
Early termination fee does not apply in the
last
6 months of the loan contract term.
3 
Late Payment Reminder Fee is payable on
your loan if you do not make full repayment of
the amount due within 3 days of the due date
4 
Transaction verification fee applies for
transactions that occurred a year or more ago
in respect of your loan
All fees charged to Loan Account.
16
General Service Fees and Charges may also
apply in addition to the above (see section B).
2.2 Personal Credit Line

• Establishment fee nil

• Monthly access fee $5.00
• Overdrawn fee $20.00
International transaction fees – per
transaction
Overseas Transaction Fee – Cash
Withdrawals from other countries $4.50
Overseas Transactions Charge (excluding at HSBC
Group ATMs)
 Payable when you make a
– 3% of the total
transaction on your account in value amount
a currency other than Australian of each such
dollars, or you make a transaction transaction
on your account in any currency
(including AUD) that is processed/
billed by either the merchant or
its financial institution/payment
processor outside of Australia

Note: Sometimes it may not be clear that the merchant or its financial
institution/ payment processor is located outside of Australia. HSBC
has no influence over whether the merchant or ATM operator
chooses to convert a transaction into local currency. You should
check this with the merchant or ATM operator

General Service Fees and Charges may also
apply in addition to the above (see section B).
2.3 Overdraft facility

• Establishment fee 0.5%

of the approved limit
or minimum $750
• Commitment fee 0.5%
of facility limit payable
half yearly in advance

General Service Fees and Charges may also

apply in addition to the above (see section B).

17
2.4 Bank Guarantees

• Establishment fee $300

plus valuation fee
(if applicable)
Guarantee fee
• Secured by deposit 0.1%
– payable on the value of the guarantee flat per
for each month or part thereof of the month
guarantee period ($250 minimum p.a.)
• Secured by property 0.2%
– payable on the value of the guarantee flat per
for each month or part thereof of the month
guarantee period ($250 minimum p.a.)

General Service Fees and Charges may also

apply in addition to the above (see section B).

Section B:

HSBC General Service

Fees and Charges

Please Note: All General Service Fees and

Charges are charged in addition to the account
related transaction fees as described in Section A.
For example, funds withdrawn from an account
for a service e.g. bank cheque, telegraphic
transfer, periodical payment or bank draft, will be
counted as an account transaction. Where ‘free’
transaction thresholds are exceeded an account
transaction fee will also apply.

18
3.1 Inward Transfers (receiving money)

Telegraphic Transfer(TT) and Demand Drafts

(DD)
– TT’s are payments sent electronically to an
account in foreign or local currency
– DD are another form of a bank cheque or draft
• TT credited to existing HSBC account $10.00
 (This fee will be debited from the
receiving account.)
• If paid in a third foreign currency* draft $10.00
• AUD DD drawn on HSBC credited to
existing account nil
Note: For foreign currency transfers paid in
AUD, the Bank’s TT/DD buying rate for the
relevant currency will be used.
If the proceeds are converted to a third foreign
currency* then the Bank will buy the receiving
currency at the Bank’s TT buying rate against
AUD and sell the third foreign currency* at
the Bank’s TT/DD selling rate against AUD,
depending on the nature of the transaction.

* Currency other than AUD or the currency of

the recipient account.

19
3.1 Inward Transfers (receiving money) cont

Cheques/Drafts purchased
The applicable exchange rate is the Bank’s DD
buying rate for that currency against AUD.
Bank buys foreign currency cheque/draft
issued by HSBC Group offices
• If credited to AUD account $10.00
• If credited to account of the same
foreign currency 0.25%
($10 minimum fee; $200 of amount
maximum fee)
• If credited to an account denominated
in another foreign currency $10.00*
Bank buys foreign currency cheque/draft
issued by another bank
• If credited to AUD account $20.00
• If credited to account of the same
foreign currency 0.25%
($10 minimum fee; $200 of amount
maximum fee)
• If credited to an account denominated
in another foreign currency $20.00*
Same charges apply for items accepted on
collection basis. Fees exclude charges levied by
the drawee bank.
* If the proceeds are converted to a third
foreign currency^ then the Bank will buy the
receiving currency at the Bank’s DD buying
rate against AUD and sell the third foreign
currency^ at the Bank’s TT/DD selling rate
against AUD, depending on the nature of the
transaction.
^ Currency other than AUD or the currency of
the recipient account.

20
3.2 Outwards Transfer (sending money)

Telegraphic Transfers (TT) including Real

Time Gross Settlement (RTGS)
– TT’s are payments sent electronically to an
account in foreign or local currency
– DD are another form of a bank cheque or draft
– Real Time Gross Settlement is the method
use to transfer funds on the same day among
financial institutions within Australia

• Standard (in branch) $25.00

• Internet initiated instructions $20.00
• PowerVantage and HSBC Premier customers $20.00
• Payment tracing fee (per trace) $25.00
• Remittance Amendment/ $25.00 plus
Cancellation Fee other bank’s charges
Demand Drafts (DD) issue
• Standard (in branch) $18.00
• Replacement of draft $30.00
• Repurchase of draft $30.00
• Stop payment of draft $30.00
The applicable exchange rate for draft issuance
is the Bank’s DD selling rate for that currency
against AUD.
Global Transfer
Where you are a customer of an HSBC Group
member that offers you the ability to transfer
funds from your Account to the account you
hold with an HSBC Group member via the
HSBC Global Transfer platform available only
through Personal Online Banking, the sum of
$8.00 per transaction will be debited from your
Account by the HSBC Group member. This
fee does not apply if you are an HSBC Premier
customer.

21
3.2 Outwards Transfers (sending money) cont

Other
• Where you instruct HSBC to submit $55.00
a payment with a request that all for
fees and charges applied by standard
intermediary and receiving banks TT
for their role in processing the
payment, be charged to you $50.00 for
rather than to the beneficiary, internet
a flat fee applies.* initiated
instructions or for
PowerVantage
and HSBC Premier customers

* The charges are inclusive of TT fees. While

HSBC will submit the payment for processing
on this basis, HSBC is unable to control how the
payment will be processed by other banks and
therefore makes no guarantee that intermediary
and receiving banks will not deduct additional fees
and charges from the payment during processing
despite payment of this flat fee.

Notes:
• The applicable exchange rate is the Bank’s TT/DD
selling rate for that currency against AUD.
• For amounts below $50,000, where the Bank is
unable to provide a firm exchange rate quotation,
the Bank shall effect the remittance on the basis
of a provisional exchange rate, which shall be
subject to adjustment when the actual exchange
rate is ascertained. Any difference between
the provisional rate and the actual rate shall be
debited/credited (as the case may be) to your
account.

3.3 HSBC Group and non-HSBC ATMs

• HSBC Group ATMs (in Argentina, Brazil, France,

Greece, Malta, Mexico, New Zealand and
Turkey) and other ATM owners/operators may
charge an ATM Operator Fee for withdrawals or
balance enquiries at their ATMs.

22
3.4 Foreign Currency Notes

Bank buys and pays AUD

• Bank’s Notes buying rate used
– less than AUD10,000 $10.00
– more than AUD10,000
($25.00 minimum fee) 0.25%
of amount
The applicable exchange rate is the Bank’s Note
buying rate for that currency against AUD
Bank sells and receives AUD
• Bank’s Notes selling rate used
– less than AUD10,000 $10.00
– more than AUD10,000
($25.00 minimum fee) 0.25%
of amount
The applicable exchange rate is the Bank’s Note
selling rate for that currency against AUD.
If HSBC branches have a Travelex agency then
Travelex charges and exchange rates apply.

4.1 Cheque Fees

• Bank cheque (excluding term deposit

redemption) – Customers $8.00
• Replacement bank cheque $25.00
• Repurchase bank cheque $10.00
• Special clearance by mail/fax/telephone $15.00
• Special clearance, other minimum $30.00
plus courier cost
or $50.00 per hour
• Stop payment request $8.00
Return Fee
• cheques drawn by you $40.00

23
4.2 Coin and Note Handling Fees

Local coin handling

• For amounts greater than $100 2%
of amount
handled (minimum
charge of $10)
Foreign currency
• On all cash withdrawals from, or
deposits to a foreign currency
account 1.25%
of amount
handled (minimum
charge of $20)

4.3 Periodical Payments

• Internal
– to an HSBC Bank Australia account nil
• External – to an account with an organisation
other than HSBC Bank Australia set up
in a branch or over the phone $5.00
• External – by internet to an account with an
organisation other than HSBC Bank Australia
nil
• Non-payment $10.00

4.4 Direct Debits

• Return Fee (inward and outward) $5.00

This fee is charged when the funds
are returned to us for any reason

4.5 Statement of Account

Other accounts (excluding credit cards)

• Original statement nil
• Replacement or duplicate statement
– per statement period $7.00
• Statements held for collection at branch at
customer’s request – per month $5.00

24
4.6 Direct Banking

• For calls within Australia, local call rates will

apply (except for calls from mobile phones).
• Calls from selected overseas countries are
toll-free, but calls from other countries are
subject to the applicable overseas call rates.
• All transactions conducted through HSBC’s
Automated Telephone Banking service or
Direct Service Centre are subject to our
standard fees and charges, as outlined in this
booklet.

4.7 Transactions through National Australia

Bank branches

• Deposit fee $4.17

• Cheque cashing fee 1.50% of amount
of cheque.
Minimum $10
Note: Cheques, which are subsequently
dishonoured, deposited at this institution
may be subject to charges levied by them.

4.8 Other Services

• BPAY® investigation fee

– not charged where bank error $20.00
• Company search fee $30.00
plus costs
Copies of documents
• Record/Voucher search fee $50.00 per hour
– searching for documents and/or $30.00
per part hour
• Document copying fee for
copies of deposit/withdrawal
slips – per page $5.00

25
4.8 Other Services cont

Transaction verification
• Less than one year since transaction nil
• One year or more since transaction $50.00
per hour
Audit / balance certificate
• Individual $25.00
• Company $30.00
Closed Accounts
General service fees and charges may apply to
account closures where proceeds are payable
to the customer
• To receive account funds by way of
Bank Cheque $8.00
• To receive closed account funds by way
of Telegraphic Transfers $25.00

4.9 Safe Deposit Boxes

• Available in Box Hill, Chatswood, Glen

Waverley, Haymarket, Hurstville, North Sydney
and Sunnybank branches. For all fees relating
to safe deposit boxes, please refer to these
branches.

4.10 Emergency Encashment

• HSBC Premier customers nil*

• non HSBC Premier customers $25
(to a maximum of USD500)
* interest may be payable together with any
conversion fees.

4.11 International Banking

• HSBC Premier Customers nil

• non HSBC Premier Customers $200

26
5.1 Withholding Tax

The following amounts could be withheld by the

Bank from recipients of interest derived from
sources in Australia:
Amounts withheld from residents of
Australia
• Applies to all interest derived by Australian
residents from Australian sources.
– Tax File Number (TFN) or
Australian Business Number (ABN)
not provided: top marginal tax rate
applicable to Australian resident individuals
plus Medicare Levy
– TFN Exemption Certificate not lodged:
top marginal tax rate applicable to
Australian resident individuals plus Medicare
Levy
– TFN Exemption Certificate lodged nil
– TFN or ABN provided nil
Amounts withheld from non-residents of
Australia
• Applies to all interest derived by non-
residents from Australian sources.
– Interest 10%*
*
Tax withheld is a final tax.
Note: Government charges for Stamp Duty and
Withholding Tax are applicable in States where
HSBC is represented.

5.2 Autopay

• All debits made using Autopay $0.20

• All credits made using Autopay $0.20

27
For more information:
go to hsbc.com.au
call 1
 300 308 008
24 hours, 7 days a week
visit your local HSBC branch

Issued by HSBC Bank Australia Limited ABN 48 006 434 162 AFSL
and Australian Credit Licence No. 232595 HBAA212MKT R49 0519