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ch08 - ACCO 455 TEST BANK

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Register disbursement schemes involve employees processing fraudulent refunds, voids or returns to steal cash from the register. They leave a record on the register tape but can be concealed by destroying evidence or forcing inventory totals.

Examples mentioned include fictitious refunds, overstated refunds, false voids, credit card refund schemes, and excessive reversing sales transactions.

Tests that can detect schemes include comparing adjustments to inventory to void/refund transactions by employee, identifying same-day customer sales and refunds, and summarizing refunds by employee to find those who can post refunds and inventory adjustments.

Chapter 8 – Register Disbursement Schemes

1. Register disbursement schemes are different from skimming and larceny at the
register in that they:
a. Are on-book schemes, where as skimming and larceny are off-book schemes
b. Require the use of an accomplice
c. Leave a record of the removal of money on the register tape
d. All of the above

2. Which of the following is a type of register disbursement scheme?


a. Fictitious refunds
b. Overstated refunds
c. False voids
d. All of the above

3. When an employee perpetrates a credit card refund scheme, the perpetual inventory
will show a greater amount than the physical inventory.
a. True
b. False

4. An excessive number of reversing sales transactions at the register is an indicator of


which of the following schemes?
a. Skimming
b. Register disbursement
c. Pass-through scheme
d. Multiple reimbursements

5. Register disbursement schemes are difficult to conceal because they cause the cash
drawer to be out of balance with the cash register tape.
a. True
b. False

6. Which of the following can be used to conceal a false refund scheme?


a. Destroying register tapes
b. Issuing refunds below the review limit
c. Forcing inventory totals
d. All of the above

7. For the perpetrator, the most dangerous part of a typical register disbursement scheme
is often:
a. Physically removing the cash from the register and carrying it out of the
store
b. Adjusting the cash register tape to match the cash count
c. Replacing the returned merchandise in the physical inventory
d. Forging the customer receipt as documentation for the reversing transaction
8. To safeguard against false voids schemes, companies should require a copy of the
customer’s receipt from the initial purchase as documentation for voided sales.
a. True
b. False

9. Which of the following tests can be used to detect register disbursement schemes?
a. Extract the top 10 employees with the lowest sales activity.
b. Identify and examine unique journal entries in the cash accounts.
c. Identify customer sales posted to one credit card and refunds posted to
another credit card.
d. None of the above

10. Running a computer program that compares adjustments to inventory to the


void/refund transactions summarized by employee can detect which of the following
schemes?
a. Register disbursement schemes
b. Cash larceny schemes
c. Skimming schemes
d. All of the above

11. According to the textbook, the best way for an organization to prevent fraudulent
register disbursements is to:
a. Have each employee compare the cash in his or her register drawer to the register
tape at the end of each shift.
b. Maintain appropriate separation of duties.
c. Have a policy requiring photocopied receipts for sales refunds.
d. All of the above

12. Which of the following procedures can be used to prevent and detect a register
disbursement scheme?
a. Randomly call customers who have returned merchandise or voided sales.
b. Restrict access to the control key or management code that authorizes reversing
transactions.
c. Place signs around the store encouraging customers to ask for and examine their
receipts.
d. All of the above

13. Sara Michaels works as a sales associate in the shoe department at a large chain
department store. To supplement her income, Sara processed multiple fictitious
refunds on sales made to customers. This is an example of what type of asset
misappropriation?
a. Register disbursement fraud
b. Pay and return scheme
c. Skimming scheme
d. Cash larceny scheme
14. Billy Mitchell is the head cashier for a clothing store that specializes in men’s silk
suits. After losing big at the local dog track, Billy was in the hole financially. To
cover his gambling debts, he started issuing numerous refund credits to his own credit
card for amounts just below the store’s review limit. This is an example of a
__________________ scheme.
a. Cash larceny
b. Credit card skimming
c. Fictitious refunds
d. Understated reimbursement

15. Leslie White, CFE, was called in to investigate suspicious activity at Anderson’s
Department Store. During her investigation, she ran a test to search for customer sales
and refunds that occurred on the same day. She also summarized refunds by
employee and extracted the names of all employees who can post both refunds and
inventory adjustments. What type of scheme is Leslie most likely looking for?
a. Skimming
b. Unconcealed larceny
c. Fraudulent reimbursements
d. Fictitious refunds

16. Meredith Chapman works as a retail clerk at a children’s clothing store. When a
customer returns an item for a cash refund, Meredith enters an amount greater than
the actual refund into the register, pays the customer the amount owed for the
returned merchandise, and keeps the excess cash for herself. What type of scheme is
Meredith committing?
a. Overstated expenses
b. Cash larceny
c. Overstated refunds
d. Skimming

17. Greg Manor is the sales manager at County Arts & Crafts Supply. Recently he has
received several complaints from customers who claim they were not given a receipt
for their purchases. What type of scheme might this situation indicate?
a. Skimming
b. False refunds
c. False voids
d. All of the above

18. Nicolas Barrens conspired with his manager to steal nearly $6,000 over 2 months
from the grocery store where they worked. Each time Nicolas rang up a customer at
the register, he asked the customer if he’d like a receipt. When a customer said no,
Nicolas pretended to discard the receipt in the trash, but actually slipped the receipt
into his pocket. At the end of his shift, he filled out a void slip for each of these sales
and submitted them to his supervisor for approval. With the original receipt and the
approved void slip, Nicolas removed cash from the register in the amount of the
voided sales and split the proceeds with his supervisor. Nicolas committed what type
of fraud scheme?
a. Fictitious expenses
b. False voids
c. Skimming
d. None of the above

19. According to the 2012 Report to the Nations on Occupational Fraud and Abuse,
register disbursement schemes were the most frequently reported type of fraudulent
disbursement scheme.
a. True
b. False

20. According to the 2012 Report to the Nations on Occupational Fraud and Abuse,
median losses due to register disbursement schemes were the highest of all the
fraudulent disbursement schemes.
a. True
b. False

21. In one of the case studies in the textbook, Bob Walker was the head cashier for a
discount drug store who perpetrated his fraud scheme by issuing fictitious refunds.
What was Walker’s motive for committing the crime?
a. His wife became ill and needed money to pay for prescription drugs.
b. He had been demoted from a management position and wanted to get back at
the store.
c. He lost a lot of money gambling and was too embarrassed to tell his wife.
d. He had accumulated nearly $60,000 in credit card debt and was about to lose his
house.

22. In one of the case studies in the textbook, Bob Walker was the head cashier for a
discount drug store who perpetrated his fraud scheme by issuing fictitious refunds.
How was the fraud discovered?
a. The bookkeeper noticed an unusually large number of policy overrides by
Walker.
b. The internal auditor developed a computer program that identified cashiers with
an unusually high number of returns.
c. The store manager caught Walker pocketing cash.
d. An anonymous tip from the company’s hotline came into the asset protection
department.

23. In one of the case studies in the textbook, Bob Walker was the head cashier for a
discount drug store who perpetrated his fraud scheme by issuing fictitious refunds.
What happened to Walker?
a. He was placed on probation and ordered to make full restitution.
b. The store terminated his employment and accepted a promissory note for the
amount stolen in return for not turning him over to the police.
c. His parole for a previous conviction was revoked and he was returned to prison.
d. He was arrested, but disappeared after making bail.

24. In one of the cases in the textbook, Joe Anderson, a part-time shoe salesperson at a
department store, perpetrated a fictitious returns scheme using third-party credit
cards. Why was a fraud examination initiated?
a. Another employee witnessed Anderson pocketing cash and reported the incident.
b. The shoe department was losing money and had a high rate of returns on its
shoes.
c. The store’s surveillance camera caught Anderson pocketing the money.
d. Anderson credited the wrong account and the customer called up to inquire as to
why her credit card had been credited.

25. In one of the cases in the textbook, Joe Anderson, a part-time shoe salesperson at a
department store, perpetrated a fictitious returns scheme using third-party credit
cards. What happened as the result of the investigation?
a. Anderson was terminated and promised to pay back all the fraudulent proceeds.
b. The department store recovered most of its losses through its bonding company.
c. Local and federal charges for embezzlement and financial transaction card
fraud were brought against Anderson and 27 co-conspirators.
d. All of the above

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