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Vanderson Paiva: Placa Restaurant

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Vanderson Paiva

Kilamba u18 - Ap23 - Luanda, Luanda S/N Angola


vandersonbernardopaiva@gmail.com
+244931501382 - +244994576664
Age: 24 years

Summary

Remarkable experience in customer


service
3 languages fluency
Proficient in Microsoft Office
Ability to perform several tasks concurrently
Excellent time management and organizational skills
Good interpersonal skills and excellent communication skills

Work Experience

Placa restaurant 02/2013 - 06/2014


Luanda
cashier
Scan items, ensure that prices and quantities are correct, collect payments,welcoming and assist customers
by explaining or recommending items, answering questions, and processing exchanges or refunds.
I also used to work as a waiter to help other employees and deliver a fast service

Placa restaurant 04/2017 - 06/2018


Luanda
Assistant manager
Assist the manager in organizing, planning and implementing strategies
Coordinating sales operations
Ensuring store schedules and objectives are met by employees
Monitoring inventory and ordering merchandise based on demand
Research competitive products and analyze consumer behavior to ensure our restaurant meets and
exceeds client expectations.

Zany Comércio 06/2018 - 08/2019


Luanda
Sales representative
Travel within sales territory to meet prospects and customers
Conduct calls and face-to-face meetings with customers daily
Build and maintain relationships with new and repeat customers
Maintain records of all sales leads and/or customer accounts
Educate customers on how products or services can benefit them financially and professionally
Sell the company’s product to customers within your given territory
Monitor the company’s industry competitors, new products, and market conditions to understand a
customer's specific needs
Work closely with marketing department to help build the brand

CreaIdeas
CreaIdeas 03/2015 - 05/2016
Santiago, Chile
Marketing assistant
Compiling and distributing financial and statistical information
Write reports, company brochures and similar documents
Organise and host presentations and customer visits
Assist with promotional activities
visiting customers/external agencies
helping to organise market research

Vôqueixar 06/2019 - Present


Luanda, Angola
Head of marketing
Create promotional information to drive business
Coordinate multiple channels of marketing strategies
Manage budgets for marketing campaigns
Test new marketing opportunities
Build relationships with media outlets
Directing social media strategies
Evaluate performances of marketing campaigns
Troubleshooting marketing campaigns that are not performing well
Monitoring and improving SEO
Manage employees and third-party vendors
Address customer service problems
Come up with new ways to promote new products
Educate employees about industry marketing trends
Analyse customer feedback from social media platforms
Analyse advertising returns and reporting to upper management

• Top 10 finalist Seedstars2019 competition in Angola

Graph 01/2020 - Present


Luanda, Angola
Co-founder
Digital Marketing agency, that also do branding, web development, design and printing

Education

High School in Electronic and telecommunications 02/2011 - 11/2013


IMIL

Bachelor's Degree in Naval engineering 03/2015


Universidad Austral de Chile

Bachelor's Degree in Applied communication 09/2019 - 07/2022


Universidade Lusófona

Courses & Certifications

Introduction to digital marketing - Iab


Digital Marketing - Udemy
Product Manager - Udemy
E-commerce - Google
Fundamentals of business expansion - YALI network
Management strategies for people and resources - YALI network
Workforce collaboration and development - YALI network
Design driven entrepreneurship - YALI network

Languages

• Portuguese
• Spanish
• English
• French

Skills

• Customer service
• Communication
• Persistence
• Energetic
• Team player
• Sales
• Leadership

Resume created with


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