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Synopsis
Submitted to Department of MCA for
Project (MCA 612) Session 2012-13
Submitted by Submitted to Student Name :ASHISH TRIPATHI Coordinator Name : Mrs. SURBHI KANSAL Roll Number :1002814009 Email Id : ashtripathi90@gmail.com
IDEAL INSTITUTE OF TECHNOLOGY,
GHAZIABAD PROJECT SYNOPSIS ON Kanca Infosys CRM web portal (One Roof Solution…Hardware, Software & Services) SUBMITTED IN PARTIAL FULFILLMENT FOR AWARD OF
DEGREE
IN
COMPUTER APPLICATION
BY
(ASHISH TRIPATHI)
(1002814009)
UNDER THE GUIDANCE OF
(MR. SANTOSH CHOUDHARY)
AGILE SOFTECH PVT. LTD.
G-127, PATEL NAGAR III, GHAZIABAD, UP COMPANY PROFILE
AGILE SOFTECH PVT. LTD. Ghaziabad was incorporated as a Private
Limited Company in 2010 with the objective of providing quality service in the field of Information Technology.
With registered office in Delhi, Agile Softech private limited provides
superior solution and services for managing the implementation of CUSTOMIZED ERP, WEB SITES, PORTAL in the all industry, serving both the domestic and international sectors .Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value, thus optimizing system functionality and improving operation efficiency.
With our trained professionals we can provide top class service in such areas as Software development, Training, Web designing & hosting, Search engine optimization, Internet services and other IT enabled services.
The Company provides software products, IT services and solutions for a
variety of industry verticals including College, School, Insurance, Banking, Capital Markets, Mutual Funds & Asset Management, Wealth Management, Manufacturing and Retail. These solutions and services include Managed IT Services, Application Software Development & Maintenance, Business Intelligence, IT consulting and various Transaction Processing services. At Agile, we are striving to understand changing customer needs, and enrich their quality of life by simply making the technology readily usable for them. We are proud to have solid Information Systems Professionals who study, design, develop, enhance, customize, implement, maintain and support various aspects of Information Technology. INTRODUCTION OF PROJECT
Introduction:
Kanca CRM Web portal will be leading destination for
Hardware & Software purchase in India & World, offering some of the best prices and a completely hassle-free experience with options of paying through Cash on Delivery, Debit Card, Credit Card and Net Banking processed through secure and trusted gateways. Now shop for your laptops, hardware, software & AMC (Annual Maintenance Contract). Some of the top selling brands on the website are Samsung, Dell, HP, Sony, Canon, LG, and Toshiba. This web site also offers free home delivery for many of our products along with easy interest-free EMI options.
This site will be controlled and operated by Agile Softech and products are sold by Owner Company. All material on this site, including images, illustrations, audio clips, and video clips, will be protected by copyrights, trademarks, and other intellectual property rights. Material on Website will be solely for personal, non-commercial use. No one can make copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e- mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, are a commercial use for the purposes of this clause. OBJECTIVE OF PROJECT
OBJECTIVE: Our Objective is to create a CRM web portal for a company of service Industry that will provide all the required information by the single web sites and will cater the need of Customers /Company by providing better services, better information , & better payment gateway Below is the list of functions:
To manage product , customer , payment , order track data
effectively To help the customer in working easily and efficiently. To manage sales data effectively To evaluate sales performance of different product. To generate sales report To generate quotation To provide better service for AMC To perform analysis on customer data Simplify marketing and sales processes To help the sales people in reducing errors that are encountered frequently during sales Manual operations by concurrently updating the data stored in many places. To provide security as only an authorized user can interact with the system To Provide product information to the customer Provide a fast mechanism for correcting service deficiencies. To provide mechanism to deal with customer complaints effectively. To provide list of customers whenever needed by salesman, administrator or customer relationship executive. To send Offer Letter to customers by finding right customer group. To do customer segmentation on basis of income, occupation and territory. To perform analysis of sales data on the basis of product, salesman, and territory. To provide facility of submitting feedback of the customer. Provide better payment gateway. ROLES/MODULE/START DATE & EXPECTED END DATE
MY ROLE: DEVELOPER
KEY RESPONSIBILITES ARE:-
DATABASE PROGRAMMING BUSINESS LOGIC CODING WEB SERVICES DEVELOPMENT WEB/SERVER SIDE PROGRAMMING CLIENT SIDE PROGRAMMING
START DATE: 21st JAN 2013
EXPECTED END DATE: 30TH MAY 2013
Modules:- Administration : By using the Website, Admin shall be responsible for maintaining the confidentiality of customer/Company Login Name and Password, and Admin shall be responsible for all activities that occur under customer/Company Login Name. Admin reserve the right to indefinitely suspend or terminate or block access of customer/company membership on the Website and refuse customer/ company access to the Website. This module will maintain administration related information
CRM modules:
This module will contain customer related information. Their complete details, contact information, feedbacks etc.
AMC Module : Deal with Annual Maintenance contract
Payment modules: This module will contain Payment related information.
Hardware Product modules:
This module will contain product related information, description, prices etc.
Software Product modules:
This module will contain software product related information, description, prices etc.
Offer & Scheme Modules:
This module will contain all offers related information, by different companies.
Advertisement Modules : This module will contain advertisement related information that will be earning for web sites.
Quotation Modules : Customer will get Quotation on request from vendors DFD’S AND ER-DIAGRAM
ORDER MANAGEMENT CHECK_ORDER REQUEST RESPONSE ER-DIAGRAM
LOGIN
IS A
ADMIN CUSTOMER
NAME IS A CNAME
LOGIN ID LOGIN ID
NORMAL USER COMPANY
ADDRESS ADDRESS PHONE NO MOBILE NO PURCHASE
ITEM NO ITEM NO
ITEM HARDWARE SOFTWARE ITEM NAME
NAME
PRICE PRICE CONTAINS
PURCHASE PAYMENT DATE STATUS PURCHASE PRODUCT DETAILS DELIVERY ITEM NO STATUS SERVICES
AMC FEEDBACK
COMPLAINT NO REQUEST AMC STATUS SOFTWARE / HARDWARE USED IN PROJECT
SOFTWARE REQUIRED: O/S : WINDOWS XP/WINDOWS 7/ANY OTHERS WEB SERVER : IIS FRAMEWORK : .NET IDE : VISUAL STUDIO 2010 LANGUAGES: C# SERVER SIDE PROGRAMMING : ASP.NET SCRIPTING LANGUAGE : JAVA SCRIPT MARKUP LANGUAGE : HTML / XHTML ADVANCE FEATURES: AJAX / LINQ / WCF DATABASE :SQL SERVER 2008
HARDWARE REQUIREMENTS:
Hardware Requirement
Processor Pentium Class PC (P4 - 3 GHz or greater; faster processor or multiple
processors recommended)
Memory 4 GB of RAM or more recommended
Hard Disk Approximately 10 GB of free space at local system
Approximately 200 GB of free space on the system hosting the database Services for security vulnerabilities
