Ntroduction To Uality Anagement
Ntroduction To Uality Anagement
Ntroduction To Uality Anagement
We encourage you to read carefully all the concepts and definitions. Try to identify how these
concepts or actions apply to the specifics of your work. Some examples are given for illustration.
What is relevant at this stage is to provide you with a general picture about Quality Management,
and to make you realize what you are still missing in your practice. The following section will
guide you to identify simple actions aimed to ensure the quality of your work, whilst Section 3
will provide guidance to implement a system fitting to the purposes of Electronics practice.
Success can result from implementing and maintaining a management system that is designed to
continually improve performance while addressing the needs of all interested parties (customer
and supplier).
Since then, and despite the evolution of the language, there were always misunderstandings and
conflicts of interests. The need for an agreement in the definition of quality grew and grew...
• Leaders should create and maintain the internal environment in such a way that people
can become fully involved and committed in achieving the organization's objectives.
ONE HAND WASHES THE OTHER... AND BOTH WASH THE BODY!
1.9 OTHER RELEVANT QUALITY STANDARDS FROM THE ISO 9000 SERIES:
ISO 9001:2000. Quality Management Systems – Requirements.
This Standard specifies the requirements for a QMS where an organization needs to
demonstrate its ability to consistently provide product that meets customer and regulatory
requirements, and aims to enhance customer satisfaction through the effective application of
the QMS, including processes for continual improvement and the assurance of conformity to
customer and applicable regulatory requirements.
CONFORMITY TO THIS STANDARD DOES NOT ITSELF DEMONSTRATE THE COMPETENCE OF THE
LABORATORY TO PRODUCE TECHNICALLY VALID DATA AND RESULTS IN TESTS OR
CALIBRATIONS.
This Standard specifies the requirements for the competence to carry out tests and
calibrations (including sampling). It covers the use of standard, non-standard and laboratory
developed methods. The standard is meant to be used in developing the laboratory QMS, the
administrative and technical operations.
CONFORMITY TO THIS STANDARD DOES NOT IMPLY CONFORMITY OF THE LABORATORY QMS
TO ALL THE REQUIREMENTS OF ISO 9001.