Year 2 Course Outline
Year 2 Course Outline
Year 2 Course Outline
Course Content
1. Management
Introduction to Managers and Management
What is Management and what do managers do?
Defining management
Management functions
Management roles
Management skills
History of management
2. Organizational Culture and Environment
The manager: Omnipotent or symbolic?
The organization’s culture
The environment
- Defining environment
- The specific environment
- The general environment
Influence on management practice
3. Decision Making the Essence of Manager’s Job
The decision making process
The rational decision maker
Decision making styles
Analyzing decision alternatives
- Certainty
- Risk
- Uncertainty
Group decision making
4. Planning
The foundations of planning
The definition of planning
Purposes of planning
Types of plans
Contingency factors on planning
Objectives: The foundation for planning
- Multiplicity of objectives
- Real versus stated objectives
- Traditional objective setting
- Management by objectives
5. Organization Structure and Design
Defining organization structure and design
Building the vertical dimension of organizations
Building the horizontal dimension of organizations
The contingency approach to organization design
Application of organization design
6. Organizational Change
Responding to change
Conflict resolution techniques
Effective organizational development program
7. Motivation
Motivating employees
What is motivation?
Contemporary approaches to motivation
Contemporary issues in motivation
From theory to practice: suggestions for motivating employees
8. Leadership
Managers verses leaders
Trait theories
Behavioural theories
Contingency theories
Emerging approaches to leadership
Contemporary issues in leadership
9. Communication
Communication and interpersonal skills
Understanding communication
Communication styles of men and women
Feedback skills
Delegation skills’
Conflict management skills
Negotiation skills
10. Controlling
Foundations of control
What is control?
The importance of control
The control process
Types of control
Qualities of effective control
The dysfunctional side of control
Ethical issues in control
11. Controlling tools and techniques
Information controls
Financial controls
Operations controls
Behavioural controls
12. Human Resource Management - The Personnel Function
Terminology
Who does personnel work?
Staff role of the personnel department
Personnel (Human Resource) functions
13. Job Design and Analysis
Job design
Job information and personnel management
Analyzing jobs-obtaining job information
Functional job analysis
Administration of the job analysis program
14. Human Resource Planning
Reasons for human resource planning
The planning process
15. Recruitment and Selections/Testing and Interview
Labour market considerations
Recruitment and selection policy issues
The employment process
Sources of people
The selection process
The selection procedure
Testing: Interview
16. Strategic Management
SWOT
Three types of forecasts
The steps in strategic management
17. Corporate Social Responsibility
What is corporate social responsibility?
Arguments for and against CSR
Cultural and social changes influencing management decisions
Ethical behaviour in management
How managers can become more responsive to social issues
18. Miscellaneous
Union and management
Compensation administration
Health and safety
REFERENCES
Prescribed Texts.
1. Richard Templar (2017). The Rules of Management. 4 th Edition. Pearson
Education Limited. ISBN 13:9781292088006/10:1292088001.
2. Chapman (2016). Business Management. John Wiley & Sons. ISBN
139780730331322.
3. Steve Radcliffe (2017). Leadership Plain and Simple; 2 nd Edition. Pearson
Education Ltd. ISBN 13; 9780273772415/10:0273772414.
4. Peter F. Drucker and Jim Collins (2017). The Effective Executive: The Definitive
Guide to Getting the Right Things Done (Harperbusiness Essentials) Kindle
(Editors).
Recommended Texts
1. ERASMUS, B. (2014). Introduction to Business Management, 9 th Edition. Oxford
Edition. ISBN 9780199059829.
2. David Cadden, Quinnipiac University, SndaLueder, Southern CoonnecticutState
University (2012). Saylor Foundation 13:978-1-4533455-6-6.
3.1.1.1 BCE 202: Organisational Theory and Behaviour
Course Content
1. An Introduction to Organisational Behaviour
What Is an Organisation
Organisational Goals
The Structure of Organisations
Management
2. The Development of Management Thought
The Classical School of Management and Organisation
Bureaucracy
Behavioural. Limitations in a Changing World
Systems Theory
Contingency Theories
Contemporary Theories
3. Organisational Behaviour and its Importance to Management
What Is Organisational Behaviour?
Human Relations School
Organisational Structures and Culture
Influencing Organisational Behaviour
4. The Individual and the Organisation
The Individual's Contribution to the Organisation
Approaches to Studying Personality
Measurement of Personality
Difficulties in Studying Personality
The Process and Principles of Perception
5. Attitudes, Learning, Stress and the Problems of the Individual
The Significance of Attitudes
Attitude Change and the Impact of Behavioural Issues
The Learning Process
Understanding Stress
The Individual in Work Roles
6. Motivation Theories and their Implications for Management
The Development of Thinking on Motivation
Needs and Motivation
Herzberg's Motivators and Hygiene Factors
Models of Behaviour
Process Theories
Implications of Motivation Theory
7. The Nature and Meaning of Job Satisfaction
The Concept of Morale
Job Satisfaction and Performance
Sources of Frustration and Alienation at Work
Approaches to Improving Job Design
Re-Designing the Working Environment
8. The Nature and Significance of Groups in Organisations
What Is a Group?
The Process of Group Development
Characteristics of Workgroups
Roles and Skills for Effective Group Performance
The Nature of Team Spirit and Characteristics of Effective Teams
9. Leadership
Leadership or Management?
The Nature of Leadership and the Exercise of Power and Authority
Leadership Traits and Leadership Styles
Situational Theory
Leadership Effectiveness
10. Conflict and Conflict Resolution in Organisations
The Nature of Conflict
The Causes of Conflict
Management of Conflict
Strategies for Resolving Conflict
Structures and Procedures for Conflict Resolution
11. Communication Processes and Barriers
The Nature and Scope of Communication
The Communication Process
Group Communication and Management Networking
Barriers to Effective Communication
Formal and Informal Communication Systems
The Basics of Effective Communication
REFERENCES
Prescribed Texts:
1. L. Mullins (2010) Managing & Organizational Behaviour, Ninth Edition. Pearson
Education Limited. 978-0-273-72408-7.
2. Gareth R. Jones (2010). Contemporary Management (6TH 10). Richard D. Irwin,
Inc.13:978-0073530437/ 10:0073530433.
Recommended Texts
1. Steve Radcliffe (2012). Leadership Plain and Simple, 2nd Edition. Pearson Educatio
Ltd 2017. 13:9780273772415/ 10: 0273772414.
Course Content
1. Special Accounts
Accounting for branches
Hire purchase accounts
2. Companies
Limited companies: general background
The issue of shares and debentures
Companies purchasing and redeeming their own shares and debentures
Limited companies taking over other businesses
Taxation in company financial statements
Provisions, reserves and liabilities
The increase and reduction of the share capital of limited companies
Accounting standards and related documents
The financial statements of limited companies: profit and loss accounts,
related statements and notes
The financial statements of limited companies: balance sheets
Published financial statements of limited companies: accompanying notes
Cash flow statements
Contract accounts
3. Groups
Group financial statements: an introduction
Consolidation of balance sheets: basic mechanics (I)
Consolidation of balance sheets: basic mechanics (II)
Intercompany dealings: indebtedness and unrealised profit in stocks
Consolidated financial statements: acquisition of shares in subsidiaries at
different dates
Intra-group dividends
Consolidated balance sheets: sundry matters
Consolidation of the financial statements of a vertical group of companies
Consolidated profit and loss accounts
Consolidated financial statements: acquisitions and mergers
Standards covering subsidiary and associated undertakings and joint
ventures
4. Financial analysis
Accounting ratios
Interpretation of financial statements
REFERENCES
Prescribed Texts
1. Frank Wood and Allan Sangster (2012), Business Accounting 2; 12th Edition,
Financial Times/Prentice Hall
2. Frank Wood and Allan Sangster (2011), Business Accounting 1; 12th Edition,
Financial Times/Prentice Hall
Recommended Texts
1. DolnaldE.Kieso, Jerry J. Weygandt, and Terry D. Warfield (2013). Intermediate
Accounting; 15th Edition – Wiley Publication
2. Spiceland, Sepe and Nelson (2012). Intermediate Accounting (7th Edition) –
McGraw-Hill Education
3. ICAM (2015) Accounting 2 Manual
Course Content
1. Introduction to Statistics
3. Numerical Measures
4. Describing Data
5. Probability Concepts
REFERENCES
Prescribed Texts:
1. Trevor Wegner, Applied Business Statistics, 3rd Edition
2. Campbell S, Harper and Row, Applied business statistics, (1987)
Recommended Texts
1. Steve Radcliffe (2012). Leadership Plain and Simple, 2nd Edition. Pearson
Educatio Ltd 2017. 13:9780273772415/ 10: 0273772414.
Course Content
1. Computers and their Components
Knowledge of Computers
Components of Computers and Communication Accessories
Usage of Computers in Communication
2. Computers and other Modern Communication Technologies
Communication and Modern Business World
3. Common Threats to Data Security
Understanding Data Security
Data Protections
4. Visual Presentation of Information
Importance of Visual Presentations
Main forms of visual presentation
Methods of presenting different type of information
5. Special Techniques for Compiling Advertisements
6. Meetings
purpose of meetings
different type of meetings
documents that are used in the meeting process
meeting agenda,
the chairman’s agenda and
minutes
REFERENCES
Prescribed Texts
1. Lisa McLendon (2017). The Perfect English Grammar Workbook: Simple Rules
and Quizzes to Master Today's English Paperback – January 10, 2017. Publisher:
Zephyros Press; Csm Wkb edition (January 10, 2017). Language: English. ISBN-
10: 162315796X. ISBN-13: 978-1623157968. Paperback: 214 pages
2. Anneliese A. Singh PhD, Lauren Lukkarila PhD (2017). Successful Academic
Writing: A Complete Guide for Social and Behavioral Scientists 1st Edition.
Publisher: The Guilford Press; 1 edition (May 23, 2017). Language: English.
ISBN-10: 1462529399 .ISBN-13: 978. 1462529391. The Only Academic
Phrasebook You'll Ever Need: 600 Examples of Academic Language. Paperback:
260 pages.
3. Diana Hacker , Nancy Sommers (2016). Writer's Reference with Exercises with
2016 MLA Update 8th Edition, Kindle Edition. File Size: 48949 KB. Publisher:
Bedford/St. Martin's; 8 edition (July 22, 2016). Publication Date: July 21, 2016.
Language: English .ASIN: B01IUBJFH4. Print Length: 672 pages.
4. Daniel Riordan (2013). Technical Report Writing Today 10th Edition .Publisher:
Wadsworth Publishing; 10 edition (January 3, 2013). Language: English. ISBN-
10: 1133607381.ISBN-13: 978-1133607380. Paperback: 640 pages.
5. John M. Swales , Christine B. Feak (2012). Academic Writing for Graduate
Students: Essential Tasks and Skills 3rd Edition. Series: Michigan Series in
English for Academic & Professional Purposes. Publisher: University of Michigan
Press ELT; 3rd edition (July 9, 2012). Language: English. ISBN-10: 0472034758.
ISBN-13: 978-0472034758. Paperback: 432 pages.
6. Lisa Gary (2012). Feature Writing (Tennessee Journalism Series) Kindle
Edition .File Size: 846 KB. Simultaneous Device Usage: Unlimited. Publisher:
First Inning Press (December 6, 2012). Publication Date: December 6, 2012. Sold
by: Amazon Digital Services LLC. Language: English ASIN: B00AKE5308. Print
Length: 70 pages.
7. Nigel A. Caplan (2012). Grammar Choices for Graduate and Professional Writers
(Michigan Series in English for Academic & Professional Purposes) 1st Edition
.Series: Michigan Series in English for Academic & Professional Purposes.
Publisher: University of Michigan Press ELT; 1 edition (September 6, 2012).
Language: English. ISBN-10: 0472035010 .ISBN-13: 978-0472035014.
Paperback: 192 pages.
Recommended Texts
1. Grant Barrett (2016). Perfect English Grammar: The Indispensable Guide to
Excellent Writing and Speaking Paperback – March 29, 2016 . Publisher:
Zephyros Press (March 29, 2016) Language: English. ISBN-10: 1623157145.
ISBN-13: 978-1623157142. Paperback: 238 pages.
2. Mark Patmore (2015). Passing the Numeracy Skills Test (Achieving QTS Series)
Paperback – 28 Feb 2015 . Publisher: Learning Matters; 6 edition (28 Feb. 2015) .
Language: English . ISBN-10: 1473911753. ISBN-13: 978-1473911758.
Paperback: 112 pages.
3. ICAM Business Communication Manual
4. ABE Business Communication Manual