BCE 201: Principles of Management

Course Content
1. Management
 Introduction to Managers and Management
 What is Management and what do managers do?
 Defining management
 Management functions
 Management roles
 Management skills
 History of management
2. Organizational Culture and Environment
 The manager: Omnipotent or symbolic?
 The organization’s culture
 The environment
- Defining environment
- The specific environment
- The general environment
 Influence on management practice
3. Decision Making the Essence of Manager’s Job
 The decision making process
 The rational decision maker
 Decision making styles
 Analyzing decision alternatives
- Certainty
- Risk
- Uncertainty
 Group decision making
4. Planning
 The foundations of planning
 The definition of planning
 Purposes of planning
 Types of plans
 Contingency factors on planning
 Objectives: The foundation for planning
- Multiplicity of objectives
- Real versus stated objectives
- Traditional objective setting
- Management by objectives
5. Organization Structure and Design
 Defining organization structure and design
 Building the vertical dimension of organizations
 Building the horizontal dimension of organizations
 The contingency approach to organization design
 Application of organization design
6. Organizational Change
 Responding to change
 Conflict resolution techniques
  Effective organizational development program
7. Motivation
 Motivating employees
 What is motivation?
 Contemporary approaches to motivation
 Contemporary issues in motivation
 From theory to practice: suggestions for motivating employees
8. Leadership
 Managers verses leaders
 Trait theories
 Behavioural theories
 Contingency theories
 Emerging approaches to leadership
 Contemporary issues in leadership
9. Communication
 Communication and interpersonal skills
 Understanding communication
 Communication styles of men and women
 Feedback skills
 Delegation skills’
 Conflict management skills
 Negotiation skills
10. Controlling
 Foundations of control
 What is control?
 The importance of control
 The control process
 Types of control
 Qualities of effective control
 The dysfunctional side of control
 Ethical issues in control
11. Controlling tools and techniques
 Information controls
 Financial controls
 Operations controls
 Behavioural controls
12. Human Resource Management - The Personnel Function
 Terminology
 Who does personnel work?
 Staff role of the personnel department
 Personnel (Human Resource) functions
13. Job Design and Analysis
 Job design
 Job information and personnel management
 Analyzing jobs-obtaining job information
 Functional job analysis
 Administration of the job analysis program
14. Human Resource Planning
  Reasons for human resource planning
 The planning process
15. Recruitment and Selections/Testing and Interview
 Labour market considerations
 Recruitment and selection policy issues
 The employment process
 Sources of people
 The selection process
 The selection procedure
 Testing: Interview
16. Strategic Management
 SWOT
 Three types of forecasts
 The steps in strategic management
17. Corporate Social Responsibility
 What is corporate social responsibility?
 Arguments for and against CSR
 Cultural and social changes influencing management decisions
 Ethical behaviour in management
 How managers can become more responsive to social issues
18. Miscellaneous
 Union and management
 Compensation administration
 Health and safety

REFERENCES
Prescribed Texts.
1. Richard Templar (2017). The Rules of Management. 4 th Edition. Pearson
Education Limited. ISBN 13:9781292088006/10:1292088001.
2. Chapman (2016). Business Management. John Wiley & Sons. ISBN
139780730331322.
3. Steve Radcliffe (2017). Leadership Plain and Simple; 2 nd Edition. Pearson
Education Ltd. ISBN 13; 9780273772415/10:0273772414.
4. Peter F. Drucker and Jim Collins (2017). The Effective Executive: The Definitive
Guide to Getting the Right Things Done (Harperbusiness Essentials) Kindle
(Editors).

Recommended Texts
1. ERASMUS, B. (2014). Introduction to Business Management, 9 th Edition. Oxford
Edition. ISBN 9780199059829.
2. David Cadden, Quinnipiac University, SndaLueder, Southern CoonnecticutState
University (2012). Saylor Foundation 13:978-1-4533455-6-6.
3.1.1.1 BCE 202: Organisational Theory and Behaviour

Course Content
1. An Introduction to Organisational Behaviour
 What Is an Organisation
 Organisational Goals
 The Structure of Organisations
 Management
2. The Development of Management Thought
 The Classical School of Management and Organisation
 Bureaucracy
 Behavioural. Limitations in a Changing World
 Systems Theory
 Contingency Theories
 Contemporary Theories
3. Organisational Behaviour and its Importance to Management
 What Is Organisational Behaviour?
 Human Relations School
 Organisational Structures and Culture
 Influencing Organisational Behaviour
4. The Individual and the Organisation
 The Individual's Contribution to the Organisation
 Approaches to Studying Personality
 Measurement of Personality
 Difficulties in Studying Personality
 The Process and Principles of Perception
5. Attitudes, Learning, Stress and the Problems of the Individual
 The Significance of Attitudes
 Attitude Change and the Impact of Behavioural Issues
 The Learning Process
 Understanding Stress
 The Individual in Work Roles
6. Motivation Theories and their Implications for Management
 The Development of Thinking on Motivation
 Needs and Motivation
 Herzberg's Motivators and Hygiene Factors
 Models of Behaviour
 Process Theories
 Implications of Motivation Theory
7. The Nature and Meaning of Job Satisfaction
 The Concept of Morale
 Job Satisfaction and Performance
 Sources of Frustration and Alienation at Work
 Approaches to Improving Job Design
 Re-Designing the Working Environment
8. The Nature and Significance of Groups in Organisations
 What Is a Group?
  The Process of Group Development
 Characteristics of Workgroups
 Roles and Skills for Effective Group Performance
 The Nature of Team Spirit and Characteristics of Effective Teams
9. Leadership
 Leadership or Management?
 The Nature of Leadership and the Exercise of Power and Authority
 Leadership Traits and Leadership Styles
 Situational Theory
 Leadership Effectiveness
10. Conflict and Conflict Resolution in Organisations
 The Nature of Conflict
 The Causes of Conflict
 Management of Conflict
 Strategies for Resolving Conflict
 Structures and Procedures for Conflict Resolution
11. Communication Processes and Barriers
 The Nature and Scope of Communication
 The Communication Process
 Group Communication and Management Networking
 Barriers to Effective Communication
 Formal and Informal Communication Systems
 The Basics of Effective Communication

REFERENCES
Prescribed Texts:
1. L. Mullins (2010) Managing & Organizational Behaviour, Ninth Edition. Pearson
Education Limited. 978-0-273-72408-7.
2. Gareth R. Jones (2010). Contemporary Management (6TH 10). Richard D. Irwin,
Inc.13:978-0073530437/ 10:0073530433.
Recommended Texts
1. Steve Radcliffe (2012). Leadership Plain and Simple, 2nd Edition. Pearson Educatio
Ltd 2017. 13:9780273772415/ 10: 0273772414.

2. Laurie J. Mullins (2016). Management and Organizational behaviour 11th Edition.

Course Content
1. Special Accounts
 Accounting for branches
 Hire purchase accounts

2. Companies
 Limited companies: general background
 The issue of shares and debentures
 Companies purchasing and redeeming their own shares and debentures
 Limited companies taking over other businesses
 Taxation in company financial statements
 Provisions, reserves and liabilities
 The increase and reduction of the share capital of limited companies
 Accounting standards and related documents
 The financial statements of limited companies: profit and loss accounts,
related statements and notes
 The financial statements of limited companies: balance sheets
 Published financial statements of limited companies: accompanying notes
 Cash flow statements
 Contract accounts

3. Groups
 Group financial statements: an introduction
 Consolidation of balance sheets: basic mechanics (I)
 Consolidation of balance sheets: basic mechanics (II)
 Intercompany dealings: indebtedness and unrealised profit in stocks
 Consolidated financial statements: acquisition of shares in subsidiaries at
different dates
 Intra-group dividends
 Consolidated balance sheets: sundry matters
 Consolidation of the financial statements of a vertical group of companies
 Consolidated profit and loss accounts
 Consolidated financial statements: acquisitions and mergers
 Standards covering subsidiary and associated undertakings and joint
ventures

4. Financial analysis
 Accounting ratios
 Interpretation of financial statements
REFERENCES
Prescribed Texts
1. Frank Wood and Allan Sangster (2012), Business Accounting 2; 12th Edition,
Financial Times/Prentice Hall
 2. Frank Wood and Allan Sangster (2011), Business Accounting 1; 12th Edition,
Financial Times/Prentice Hall

Recommended Texts
1. DolnaldE.Kieso, Jerry J. Weygandt, and Terry D. Warfield (2013). Intermediate
Accounting; 15th Edition – Wiley Publication
2. Spiceland, Sepe and Nelson (2012). Intermediate Accounting (7th Edition) –
McGraw-Hill Education
3. ICAM (2015) Accounting 2 Manual

3.1.1.3 BCE 204: Business Mathematics and Statistics II

Course Content
1. Introduction to Statistics

2. Data: Frequency Distributions and Graphic Presentation

3. Numerical Measures

4. Describing Data

5. Probability Concepts

6. Discrete Probability Distributions

7. Continuous Probability Distributions

8. Sampling methods and the Central Limit Theorem

9. Estimation and Confidence Intervals

10. One-Sample Tests of Hypothesis

11. Two-Sample Tests of Hypothesis

12. Linear Regression and Correlation

REFERENCES
Prescribed Texts:
1. Trevor Wegner, Applied Business Statistics, 3rd Edition
2. Campbell S, Harper and Row, Applied business statistics, (1987)

3. L. Mullins (2010) Managing & Organizational Behaviour, Ninth Edition. Pearson

Recommended Texts

1. Steve Radcliffe (2012). Leadership Plain and Simple, 2nd Edition. Pearson
Educatio Ltd 2017. 13:9780273772415/ 10: 0273772414.

2. Laurie J. Mullins (2016). Management and Organizational behaviour 11th

3.1.1.4 BCE 205: Business Communication II

Course Content
1. Computers and their Components
 Knowledge of Computers
 Components of Computers and Communication Accessories
 Usage of Computers in Communication
2. Computers and other Modern Communication Technologies
 Communication and Modern Business World
3. Common Threats to Data Security
 Understanding Data Security
 Data Protections
4. Visual Presentation of Information
 Importance of Visual Presentations
 Main forms of visual presentation
 Methods of presenting different type of information
5. Special Techniques for Compiling Advertisements
6. Meetings
 purpose of meetings
 different type of meetings
 documents that are used in the meeting process
 meeting agenda,
 the chairman’s agenda and
 minutes

REFERENCES
Prescribed Texts
1. Lisa McLendon (2017). The Perfect English Grammar Workbook: Simple Rules
and Quizzes to Master Today's English Paperback – January 10, 2017. Publisher:
Zephyros Press; Csm Wkb edition (January 10, 2017). Language: English. ISBN-
10: 162315796X. ISBN-13: 978-1623157968. Paperback: 214 pages
 2. Anneliese A. Singh PhD, Lauren Lukkarila PhD (2017). Successful Academic
Writing: A Complete Guide for Social and Behavioral Scientists 1st Edition.
Publisher: The Guilford Press; 1 edition (May 23, 2017). Language: English.
ISBN-10: 1462529399 .ISBN-13: 978. 1462529391. The Only Academic
Phrasebook You'll Ever Need: 600 Examples of Academic Language. Paperback:
260 pages.
3. Diana Hacker , Nancy Sommers (2016). Writer's Reference with Exercises with
2016 MLA Update 8th Edition, Kindle Edition. File Size: 48949 KB. Publisher:
Bedford/St. Martin's; 8 edition (July 22, 2016). Publication Date: July 21, 2016.
Language: English .ASIN: B01IUBJFH4. Print Length: 672 pages.
4. Daniel Riordan (2013). Technical Report Writing Today 10th Edition .Publisher:
Wadsworth Publishing; 10 edition (January 3, 2013). Language: English. ISBN-
10: 1133607381.ISBN-13: 978-1133607380. Paperback: 640 pages.
5. John M. Swales , Christine B. Feak (2012). Academic Writing for Graduate
Students: Essential Tasks and Skills 3rd Edition. Series: Michigan Series in
English for Academic & Professional Purposes. Publisher: University of Michigan
Press ELT; 3rd edition (July 9, 2012). Language: English. ISBN-10: 0472034758.
ISBN-13: 978-0472034758. Paperback: 432 pages.
6. Lisa Gary (2012). Feature Writing (Tennessee Journalism Series) Kindle
Edition .File Size: 846 KB. Simultaneous Device Usage: Unlimited. Publisher:
First Inning Press (December 6, 2012). Publication Date: December 6, 2012. Sold
by: Amazon Digital Services LLC. Language: English ASIN: B00AKE5308. Print
Length: 70 pages.
7. Nigel A. Caplan (2012). Grammar Choices for Graduate and Professional Writers
(Michigan Series in English for Academic & Professional Purposes) 1st Edition
.Series: Michigan Series in English for Academic & Professional Purposes.
Publisher: University of Michigan Press ELT; 1 edition (September 6, 2012).
Language: English. ISBN-10: 0472035010 .ISBN-13: 978-0472035014.
Paperback: 192 pages.
Recommended Texts
1. Grant Barrett (2016). Perfect English Grammar: The Indispensable Guide to
Excellent Writing and Speaking Paperback – March 29, 2016 . Publisher:
Zephyros Press (March 29, 2016) Language: English. ISBN-10: 1623157145.
ISBN-13: 978-1623157142. Paperback: 238 pages.
2. Mark Patmore (2015). Passing the Numeracy Skills Test (Achieving QTS Series)
Paperback – 28 Feb 2015 . Publisher: Learning Matters; 6 edition (28 Feb. 2015) .
Language: English . ISBN-10: 1473911753. ISBN-13: 978-1473911758.
Paperback: 112 pages.
3. ICAM Business Communication Manual
4. ABE Business Communication Manual