Identify Your Target Customers
Identify Your Target Customers
Identify Your Target Customers
that sets our company apart from the competition as detailed below:-
1) Develop an Identity
Our company’s vision is made clear to our targeted customers. We have our well
defined company’s vision, goals, market strategies and business plans. We also
define what our products or services are, enumerate our strengths, list areas that need
improvement and know our target market.
In this way we can market our offerings to our target customers. This is our way of
telling our customers what we do best for them.
We can only get positive reactions from our customers when we fully understand
what our company is about what we have to offer. Our aim is to capture our
prospects’ attention, which will ultimately result in them purchasing services from
us. Such sales mean that people have gotten hooked on us.
Know what our target clients want and need, as opposed to what we can offer. We
collect feedback from returning customers for a clear view of what people want.
We need to concentrate on how we can solve our valued customers problems and
what methods we should use to do it the way they want to. We should be able to
meet, if not exceed, their expectations. Customers should be our top priority if we
want to beat the sales of companies who offer the same service.
Product exclusivity is one of the things that attract a wave of clients. If our product
can beat the other products in the same aisle at the insurance products supermarket,
then expect our sales to be booming. Likewise, if we can provide reliable service and
a one-of-a-kind customer experience that makes our competitors unhappy, then
clients are sure to switch to our company.
This is our asset and we should use it to appeal to our target market. Emphasize why
us, rather than any other company in the same segment, are the best choice to solve
our customer’s problems.
Use distinctive words like:
Biggest
Best
Fastest
Only
This should be our main purpose to get the attention of our target market. Although
these may state the company’s services and address customer issues, they do not
stand out from the crowd. Give details as to why we are the best and why customers
should avail service from us. Explain what our company can do for the customers.
Create a three-tier or dartboard approach to profiling sales prospects. The top tier or
bull's-eye of the dartboard represents the prime target customers. Spend the most
time with the tier in the bull's-eye and the least amount of time with the third tier.
The marketing strategy should focus on a message to address the needs of each
group.
Identify our geographic area by zip code, county, neighborhood or other parameter
and understand the prospects who live in there. Then develop marketing campaigns to
promote relevant products or services offerings based on business opportunities and
market demand.
Create a list of our best prospects that we contact on a monthly (even weekly) basis
with key information. Keep our name out in front of your target audience.
Invite our first and second tier prospects to speaking engagements, which highlight
industry leaders. Often organizations sponsor quarterly or bi-annual speaking
engagements with industry leaders from our organization. By inviting our best
prospects, we can establish credibility and show them that we appreciate them.
9) Use newsletters
One of the most successful strategies that have seen for raising the awareness or
interest of referrals and bringing in a stream of new business is called the "Don't
Miss the Boat" event. This is a process that have never seen fail. it has consistently
produced referrals and results. This event is similar to a client appreciation event,
however the only people that are invited to this event are clients that have referred
others to your firm.
By making our self known, either through local organizations or just by being an
active member of non life insurance sector, people tend to ask, "What is it that we
do?" From there we will receive not only clients, but an endless supply of referrals.
People want to do business with someone local.
It pays to know our territory, or more specifically the large-scale business houses in
our area. Very often these entities will have the plan and sometimes a traditional,
defined contribution benefit plan as well.
15) Our formula for business success:-
Planning.
Preparation.
Approach – Telephone and Personal .
Prospecting.
Attention.
Presentation.
Fact-finding.
Uncovering the need.
Creating a want.
Presenting a solution.
Handling objections if any.
Conducting the sale.
Reinforcing the sale.
Getting referrals.
Relationship building to build loyalty.
1) Financial Modeling on Five Years Business Target.
2) SICL Unique Sales Propositions.
3) SICL Marketing Strategy.
4) HO Business performance-2020.
5) Product Brochures.
6) Organogram.
7) Reinsurance Arrangement.
Marketing Strategy of Sikder Insurance Company Limited
Pricing Strategy
Service Quality