Unit 1 Written Assignment
Unit 1 Written Assignment
Unit 1 Written Assignment
Baiju Raval
20
Blackberry has enjoyed a great reputation in the past among Canadian consumers. But after years
of competition from iPhone/ Android, blackberry has lost a lot of Market Share and is no longer
the incumbent in the Canadian market. Blackberry has had to adjust its marketing strategy to
cope with this changing reality1. Blackberry has created the KEY 2 LE, its latest android smart
phone that sports the venerable physical Blackberry keyboard and various other productivity
features.
We are going to focus our discussion on Blackberry’s latest product offering, the KEY 2 LE
(Limited Edition) in Canada. Specifically I plan to review the marketing strategy employed for
the KEY 2 LE using the 4 P’s method, using these tools to come up with a value proposition
a. Product
b. Promotion
c. Place
d. Price
I will also discuss how marketing strategy has evolved over the years to better compete in an
Product:-
Blackberry announced their partnership with the Chinese phone maker TCL to make the new
generation of Smartphone’s. Instead of using a proprietary software, they have used Android as
the operating system. This ensures that the new phone has access to all the Apps that today’s user
likes and loves. This doesn’t mean that the phone doesn’t have the Blackberry touch. Blackberry
has worked hard to bring everything that users loved like the Blackberry Messenger Service, the
iconic keyboard and the Blackberry HUB to the KEY 2 LE. Blackberry’s strategy has evolved
and they are trying a 2 pronged approach here3. They using an iconic design and an operating
system used by the majority of the population to appeal to a new, younger generation of smart
phone users that are not necessarily familiar with the Blackberry Brand name. But at the same
time, it is trying to retain its die-hard fans by making their transition to the new product
seamless. This is a tough feat to accomplish, but this would mean opening the product to a new
Promotion:-
Blackberry has always had a great name in Enterprise security. Their email and messenger
service are extremely secure forms of communications that are still being used by many
companies and governments across the globe. With KEY 2 LE Blackberry has leveraged this
reputation to separate their Product from others on the market by offering monthly security
updates for all their products. This intangible service offering only available for Smart Phones
made by Blackberry, adds extra value to the tangible product offering and helps entice the
corporate customers2,4.
Place:-
In Canada, Blackberry has usually sold in large retailers like Staples and Walmart or with major
cellphone carriers with plans. However, after the agreement with TCL, Blackberry has also
started selling their products on their website and online retailers like Amazon and Alibaba. This
is sure to expand the customer base and make more users aware of the unique value offered by
the product. The move to the online marketplace will save a lot of costs for the struggling smart
phone maker and allow them the flexibility to offer unique services to further enhance their
product offering.
Price:-
The price is one of the most important factor for this device. This device specifically targets
professionals who are looking to get the maximum value out of the product. With iPhone
extremely entrenched in the corporate space, Blackberry has decided to launch with a
significantly lower price than its competition for this handset. The handset will be available for
$519 CAD for the 32 GB variant and $599 CAD for the 64 GB variant5. Compare this to the 64
GB iPhone X which launched in Canada as the price of $1319 CAD6. By launching the product
at half the cost, Blackberry wants to ensure that its product appeals to the price conscious
consumers who want the maximum bang for their buck. Blackberry has continued to offer
Unique Value Proposition Statement for the product has been built using the principles outlined
School, 2015)
With KEY 2 LE, Blackberry has combined a unique design, its iconic physical keyboard and
the legendary reputation for security to offer a great device running on the Android Operating
system which costs less than half when compared to the competition. Blackberry plans to
enhance the value of this product with the promise of regular monthly security updates.
References
1. McNish, J., & Silcoff, S. (2016). Losing the Signal: The Untold Story Behind the
Extraordinary Rise and Spectacular Fall of BlackBerry (Reprint ed.). Flatiron Books.
Website. https://blackberrymobile.com/ca/
5. Daley, D. (2018, September 24). BlackBerry KEY2 LE will be available in Canada this
canada-specs-pricing/
6. Ng, G. (2017, November 3). Apple’s iPhone X Launches in Canada. IPhone in Canada
Blog. https://www.iphoneincanada.ca/news/iphone-x-launches-
canada/#:%7E:text=iPhone%20X%20is%20priced%20at,minimum%20%2495%20per%20
month%20plan.
https://www.isc.hbs.edu/strategy/creating-a-successful-strategy/pages/unique-value-
proposition.aspx#:%7E:text=Unique%20Value%20Proposition,will%20create%20for%2
0its%20customers.&text=While%20the%20value%20chain%20focuses,demand%20side
%20of%20the%20business.