Jharna Chatterjee

Mobile:​ +91-​9007979922
E -mail:​ ​jharnachatterjee0509@gmail.com

OBJECTIVE:
⌖ Solution oriented quick learner, excellent team player and keen communicator with demonstrated
leadership, problem solving and analytical abilities.
⌖ Service to society is the rent I pay for my room here on earth.

PROFESSIONAL EXPERIENCE:

A goal-oriented professional with over 22 ​years of rich experience in several fields in service
industry and taking care of entire Operational Management & & Administration. ​Areas of expertise
include Employee Relations (including management of Unions), HR & Admin Strategy
Organisational Restructuring, Organization Development, Recruitment, Performance
Management and Training & Development Likes to work in a challenging atmosphere where can gain
knowledge. Work with complete presence of mind to provide the concern with proper and best results.

WORK EXPERIENCE:
HR & Admin Operation – Head in a Manaksia Industries Ltd. Kolkata since October, 2016 to till
date.

● Worked closely with the CMD & Others Director on implementation of Business and HR Strategy
for the company.
● Conceptualized in consultation with Corporate HR and various SBUs (Aluminum Color Sheet,
Packaging and Printing), formulated from scratch and standardized the HR Systems and Policies,
uniform for all 3 factories.
● Assimilation of such HR Systems and Policies through effective Change Management.
● Streamlined processes and also contributed to all areas of the factory operations thereby gaining
knowledge and understanding within a short span of time.
● Received recognition and Increment within 3 months of joining.
● Implement a Performance Management System to facilitate high performance work culture
● Provide training, support and guidance to the Appraisers
● Initiate and complete feedback / counseling process for employees
● In a matrix structure, build trust based relationships with Business Leaders, Senior Colleagues
and peers in order to seamlessly deliver consistent and effective solutions to requirements.
● Drive and safeguard the organization’s values through management of Grievance, Disciplinary
and Governance platforms, while ensuring solutions recommended are firm, consistent and most
importantly fair to both employees and the organization.
● Evaluate various Business Initiatives, HR Polices and Frameworks to provide pragmatic and
acceptable solutions to mitigate risks.
● Partner Career Development & Succession Planning action plans in conjunction with Business
People Plan to achieve organizational objectives.
● Coordinate and Drive Management by Objectives, Development Action Planning & High Potential
identification and nurturing processes.
● Training & Developmental need Identification and Execution of Training Plans & Calendar so
developed.
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 ● Impart training plans as facilitator / subject matter expert and coordination with external
facilitators, where required, for training delivery.
● Measure Training effectiveness (Feedback & Evaluation).
● Devising activation plans, leading agencies and internal team members to execute all
communication activities and public relations including marketing materials, advertising,
marketing campaigns, press releases, BTL activities, ATL activities and so on
● Leading, mentoring & monitoring the performance of team members to ensure efficiency in
process operations and meeting of production targets
● Creating and sustaining a dynamic environment that fosters development opportunities and
motivates high performance amongst team members.
● Executing plans to regular visit in Branch Offices, Factories and Upcoming Plants to explored
segmentation & penetration strategies for expansion and betterment.
● Latest Projects given to designed, furnished & setup with entire modernised system office place in
Eco-Space near about 15000 Sqft. have to completed in very short time frame.

Admin & HR – Senior Manager in a Limtex Group of Company, Kolkata since April, 2010 to till
September 2016.

● Administrative Operations planning

● Formulate strategy and lead the execution plan with Directors & Core Members
● Implementing & Update HR Policy & Company Policy in a proper decorum.
● Budgeting Analysis with Finance & update with other vertical.
● Business Development meeting regular wise.
● Manpower & Team Handling Management, Skill set training & upgrade employee time to time.
● HR related work (managing resources & solving employee HR issues, maintaining leave , payroll
of all staffs & attendance record scrutiny, Motivating employee Section & one to one & group
meeting )
● Supervision of making & issuing Salary.
● Administrative Control like Vendor Management, Procurement & Etc
● Auditing Planning & Stock Ageing .
● Handling Operations Related Issues.
● Competitive Strategic Planning.
● Cost Control with Cost Cutting Planning. Vendor Management with vendor activation protocol.
● Corresponding with new ideas to build more business growth and volume.
● Experience of working in a multi vendor environments
● Good conflict management and prioritization skills.
● Manage technical process and resolve technical issues with relative department
● Can understand and document project requirements and dependencies.
● Documentation & Reporting skills. Ensure transactions are properly recorded and entered into
the computerized accounting system.
● CSR Activities and Event.

Additional Duty : Working as liaising Head to Group Chairman & Consulate of Peru: Since 2010
● Secretarial work for Group Chairman and looking after consulate related work in Kolkata.
● Maintaining all the documents related to Chairman & Maintaining Appointment Schedule and
meetings.

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 ● Organizing all necessary arrangements for foreign guests Related to Peru consulate.
● Maintain all Consulate liaising with Govt. Of India & State Govt. regular wise.
● Keep in touch with Big Corporate Head, NGO, Bussiness Man for Peru related work.
● Key person to organize and maintain stall in International Book Fair in Kolkata for Peru.

Working as a Consultant cum Creative Designer in HOPE KOLKATA FOUNDATION, Micro Credit &
Income Generation Unit, Kolkata, West Bengal since August 2006 till March, 2010.
● Planning & Generate Income for beneficiary
● Taking IGP Production Classes.
● Dress Materials designing & sampling.
● Home Visit & Field Visit mostly in slums.
● Documentation and filling.
● Networking
● Maintaining Stock.
● Arranged Motivational training programs for beneficiary.

Worked as a ISO Co-ordinator in M.C. Kerjriwal Vidyapeeth since September,2000 to September,

2001​.
● Looking after all the process of school required as per ISO.
● Document and data control
● Arranging management review meetings - preparing agenda keeping record of meeting.
● Preparing training calendar, keeping proper training records.
● Doing internal quality audits-Preparing Calendar, schedule and reports of audits.
● Interaction with parents regarding students’ issues.

Worked as Business Development Manager for LCC4KIDZ Division & Support Executive at LCC
Infotech Limited (Head Office), Kolkata ​since ​June,2000 to August,2001
● Supported all Multimedia Centre in Kolkata. Involves selection of staffs for the centres, giving
extensive training to the staffs of centres, software installation at the respective centres, solving
technical problems, organizing workshops & seminars on Multimedia & Fashion designing.
● Marketing support like creating ads & Multimedia presentations for the centres organizing
fashion shows as part of promotional policy.
● Handling enquires for franchises.

Worked as a Counsellor at LCC MPACT (Garia), Kolkata since May 2000 –June 2000

Looking after the enrollment of walk-in enquiries, achieving center billing and collection targets,
maintaining a proper conversion ratio, creating awareness of the different courses through direct
marketing as well as designing promotional materials for local distribution and for the campaign,
Demonstration on Multimedia Courses.

Worked as Public Relation Officer in Siddhartha Engineering Sales, Kolkata since Jan 1995 to
April 2000
A large business house in India dealing with Earth moving equipment , Oil Field machineries &
Petrochemical industrial item.
o Meeting People
● Handling EPBX
● Working in MS-Office environment
● Maintaining the correspondences with all related issues.

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ACADEMIC QUALIFICATION

● Passed A.I.S.S.C.E from Central Board of Secondary Education in the Year 1991-92.
● Passed S.S.C from Central Board of Secondary Education in the year 1989-90.
● Passed Degree B.A.
● Passed Diploma in Business Management.

PROFESSIONAL QUALIFICATION
● Successfully completed 3 years Diploma in Fashion :
Designing & Dress making. Module covered - Textile Printing Technology, Weaving, Drafting Pattern
Making, Cutting, Stitching, Embroidery, Model Sketching.

● Successfully completed one year Diploma in Fashion Designing from Young Women’s Christian
Association in the year of 1995.

TECHNICAL QUALIFICATION
● Successfully completed MAXI Course from LCC InfoTech.
● Successfully completed Diploma in Image from LCC Infotech
Software Known : DOS, Windows, Advance Internet Application, Ms-Office, Coral Draw, Adobe
Photoshop, 2D Animator Studio, Macromedia Freehand, PageMaker, MS Front Page.

EXTRA CURRICULAR ACTIVITIES

● Participated various Camps of NCC as rifle shooting Cadet & then promoted to L/Cpl.
● Participated in various sports like Basket-ball, volley-ball, Kabbadi in school (regional level)
● Participated Fashion Show & beauty Contest in Bikaner (Rajasthan) and stood 3​rd positioning the
year 1993.
● Participated & Organized a Fashion Show Contest for Y.W.C.A, Kolkata In the year of 1995.

SPECIAL INTEREST
● Painting
● Travelling
● Listening Music

PERSONAL DETAILS
● Date of birth : 5​th​ September, 1974
● Present Address : Old B.F. Line, Mistryghat,
Monirampore, Barrackpore-700120.
● Languages Known : English, Hindi, and Bengali
● Passport : Yes

Date : Signature
Place : Kolkata

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