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Ovidiu 
 
Ovidiu Frinculescu 
Frinculescu  Krakow, Strzelcow 14  

+40722686719 
Customer Support  ovidiufrinculescu@gmail.com 
Representative  frinculescuovidiu@gmail.com 

ㅡ   

Skills  Online Marketing( Google Ads, Analytics, Tag manager, Facebook 


Marketing, Instagram Marketing ), PHP, JavaScript, HTML, CSS, 
Photoshop(medium level), design in Catia V5, Autocad, Solidworks, Excel 
reporting (pivot tables), powerpoint. 
Language spoken 
● Romanian- native 
● English-C1 
● German-B2 
● Polish-A2 

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Experience  Arvato-Majorel​ / ​Customer support representative 


August 2017 - PRESENT, Krakow 

Provide high quality educative, informative and technical assistance 


to customers about GoogleAds, AdWords Express, Google Analytics, 
Merchant Center, Google Partners, Google Tag manager;  
- Work on customer's issues from the beginning to confirmation of 
successful resolution;  
- Answer, resolve and educate in billing/payment queries;  
- Educate users about new features and products, explain key role of 
Google Ads, Google Analytics and other Google products in 
advertising activity;  
-In charge of SRP reports and lead. Organizing meetings in order to 
improve overall SRP, and offering SRP feedbacks. 
-WorkFlow backup, whenever needed. Being in contact with TL for 
distribution of trainings and distributing work among the team. 

Assystem / ​Catia V5 engineer  


April 2015 - July 2015, Bucharest 
Internship 
-electrical and control calculation 
- assembly drawings for cables and electrical equipment. 
-design of electrical cables insite Airbus airplanes. 
Location:  
Bucharest,Assystem / B - dul luliu Maniu, nr.7, corp A, Sector 6 
Tarom / ​Intern 
June 2014 - September 2014, Bucharest 
Main objectives and activities: 
-Acquaintance with the activity of the Center of Flight Analysis of Tarom 
S.A 
-Presentation of the aircrafts in the company’s fleet (study of technical 
specifications – command surfaces, avionics) 
- Acquaintance with the software used in the Center of Flight Analysis 
- Analyzing the company's flights and investigating the cause of reported 
incidents 
-Study of EN ROUTE LIMITATIONS: * EN ROUTE FAILURE 
CASES(Engine failure) 
* Drift Down Procedures 
* IN-FLIGHT Cabin Pressurization Failure(study of flight profile and 
obstacle limitations) 
 

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Education  Polytechnic Institute / ​Engineer  


2011 - 2014, Bucharest 
Subjects covered 
-math 
-numerical calculus 
-CATIA (part design and assembly ) 
-Solidworks 
-Autocad 
-PHP/HTML;/CSS/Java 
-Air Navigation Charting; 
 

Polytechnic Institute/ Industrial Marketing  


2015 - 2017, Bucharest/Szczecin 
Subjects Covered 
Economics , marketing, public relations , programming in public relation
sector, accountancy​. 

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Social skills and  Team player , I have experience in team work during college projects
and when I participated at the practical activities of research held in the
competences 
faculty ; experience as translator for English and American people
  during summer camps .
   
Hobby  Hobby: basketball volley , tennis, downhill(bikeHobby: basketball volley
, tennis, downhill(bike) 
 
 

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