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Continual Improvement Plan

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S/No Department Improvement Goals

Increase number of Certified resources in


1 HR - L&D
SNOW Admin to 70%
Baseline - Where we are now Improvement steps Date of completion

1) Certifcation drive
to be planned every
Quarter.
2) As per Employee
goals each employee
should complete
certifcation per cycle
3) L& D Team to
track and publish
Curently out of 113 employees around 30% are
progress every 31/Dec/20
SNOW Admin Certified
Quarter
4)Employee
Certification Status
report to be shared
with RM's
5) RM's to ensure
employee complete
certification as per
Plan
Sucess Criteria / Evidence Progress to Date Impact

1) One of the
criteria in
improvement in
Partner status from
premiur to Elite
2)Deployment
70% SNOW Admin certified
37% reddiness for client
Employees in IZT
project which will
create confidence
with the client
which leads to
repeatative/ new
business

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