LOGISTICS AND SCM CAREER SKILLS

Important instructions:

1. Class activities: Group presentation, lectures, group preparation discussion for next
week/s topics
2. All groups are supposed to prepare their presentation for each section in ppt files with
the minimum font size of 28. Names of presenters are on top right of slides.
3. There may be one ot two topics each morning/ afternoon.
4. Each group presentation will last for 20 minutes for maximum with the involvement
of all members in that group.
5. There must be examples, illustrations, video clips… in group presentations to make
them more attractive and persuasive. Presentation with theoretical answers alone will not
be accepted.
6. Students are supposed to choose and form the groups by themselves. Each group may
consist of 4 to 5 members. Groups are required to prepare so that they can give
presentation of topic 1 on the first day of the course.

PRESENTATION QUESTIONS

1. Give definitions of logistics and supply chain management (SCM). What is the
difference between logistics and SCM? Choose a company and describe its logistics and
supply chain management activities.

Difference between logistics and SCM:

Company: APPLE Inc, An American multinational tech company

Products: iPhone, iPad, Macbook,..

Key figure:

+ Steve Jobs (one of the founders)

+ Tim Cook (COO 2005 then CEO from 2011 onwards)

A glimpse into Apple’s Supply Chain: Apple Supply Chain ranked Apple Supply Chain
ranked #1 from 2010 to 2013 by research firm Gartner.
Apple’s Supply Chain Model:

+ Supply Chain Planning:

Supply Chain Map:

KEY FACTOR TO SUCCESS:

+ Seek first to understand

+ Put first thing first

+ Be proactive

+ Avoid analysis paralysis

+ Keep calm

+ Be humble

+ Be honest and learn from mistakes

APPLE’S SUPPLY CHAIN CHALLENGES:

 Inventories can become obsolete

 Supply chain disruption such as the natural and man-made disasters - Some
components are only used for a few stages of manufacturing
 Outsourcing and working relationships with supplier
 Anticipation of seasonal holidays’ and product announcement days’ demand
APPLE’S RESPONSIBILITY:

Supplier Code of Conduct

 A commitment to people and the planet.

 Proper living conditions, fair working hours, and workplace safety
 Underscores a commitment to human rights, environmental protections, and sound
business practices.”
 Highlight: Apple has been awarded the Stop Slavery Award 2018 for its efforts to
keep its supply chain transparent and free of child labour.

2. Introduce demands for workforce in the logistics industry in Singapore and in

Vietnam.

2.1. Overview: Logistics and Supply Chain is one of the most dynamic industries in the
world

2.2. Singapore:

- Brief info: ranked 7th in the world, ranked 2nd in Asia ,The port of Singapore busiest
600 ports

- The target:

+ Apply technology in logistics: $36 billion, productivity by 30%, 22,000 new jobs by
2024, smart logistics

+ Industry Transform Map ITM: Value add of $3.8 billion , Create 2,000 new

- Difficulties:

Ageing Population: 39,2 in 2014 -> 40.8 in 2018

A shortage of skilled and specialized workers: supply shrink 1.7% by 2026, 24% change
their job from other industry by 2030.

Attracting fresh graduates

Robots will replace manpower to perform tasks

- Demand for workforce: warehousing, logistics, senior strategy executives

technical skill, training programs for technology application in LSCM

2.3. Vietnam:

Brief info: 3.000+ Logistics Outsourcing Services Companies

 - State-owned Company: 20%, Public Limited Company: 70%, Private Company:
10%
- Most of them are located in Ho Chi Minh City
- Growth rate 10-15% per year

The target:

In 2025:

- Growth rate: 15-20%

- Contribute to GDP of Vietnam: 8-10%
- Logistics Cost: 16-20%
- Outsourcing Cost: 16-20%\

Difficulties:

Rare and difficult to approach

Not many fact-finding trip

nearly 1 million Logistics workers but only 200.000 of them were professionally trained

54,7% Logistics Enterprises admit do not have well-qualified staff

lacking in professional training

Demand: In 2025 300.000 professional workers with broad knowledge of LSCM and
especially English.

Vietnam Singapore
Background +not well-developed but has a prime location for major
information many potentials and logistics firms
opportunities.

Main features abundant, young with 1 million + The Logistics industry

about workforce Logistics workers employed over 230,000 workers
unskilled or not professionally in 2015
trained and not good at English. Workers are skilled, adaptive to
new technology and productive.

Demands for shortage of skilled workers and increasing steadily.

workforce professionals Requirement:
Main requirements: - Logistics Information
- Professional Well-trained - Vertical Specialization
 - Having good command of - Logistics Solutions
English - Programme Management

3. Choose at least 3 positions in the fields of logistics and supply chain management you
are interested in and describe required knowledge and skills for those positions.

SUPPLY CHAIN PLANNER

1.Responsibilities:

- Be responsible for planning, scheduling and monitoring all MRP (or Material
Requirements Planning) activities in order to assure RM ( Reference Materials)
availability to meet production requirements.

- Work closely with all Plant functions as well as the Logistics company to maximize
efficiency of operations and support the agenda for Supply Chain function.

- Maintain innovation project timelines through procurement, planning and expediting

activities for all new product launches being managed through the facility

- Manage down at risk materials through site transfers, production planning and
coordination with logistics team

- Resolve supply-related delays, obstacles, conflicts and product supply issues

- Maintain optimal quality-approved stock in order to maximize manufacturing up-time

while balancing cash-flow (working capital (inventory management)

- Minimize raw materials costs and execute cost savings projects (productivity focus)

Perform monthly inventory obsolescence review as per guidelines & ensure right
assessment of risk.

- Work with Planners & Scheduler to ensure effective capacity utilization

- Responsible for maintaining and complying with all applicable the company, Federal,
State, and Local regulations and standards.

2.

2.1.Skills

- Excellent supervisory, interpersonal written and verbal communication skills.

Supervisory skills

Interpersonal written

Verbal communication skill

- Excellent communication / interpersonal skills

- Excellent negotiation and analytical skills with ability to manage and develop supplier
relationships

Negotiation skills

Analytical skills

- Ability to manage multiple complex tasks to completion

- Ability to energize, develop, and build rapport at all levels within an organization

- Willing to travel approximately 20%

2.2.Knowledge

- Knowledge of Management/Planning/Inventory Management and/or strategic sourcing

(Mfg. environment)

- Knowledge of SAP systems

- Knowledge of Lean Six-Sigma concepts and methodologies

2.3.Qualification:

Bachelor’s degree (Business, Supply Chain, Finance, etc.)

A minimum of 3-5 years of experience managing in Supply Chain functions as Demand

Company: PEPSICO, COCACOLA

SUPPLY CHAIN DIRECTOR (DIRECTOR SUPPLY CHAIN AND LOGISTICS)

1.Responsibilities

- Works effectively across the organization to ensure successful execution of supply

chain support on many integrated efforts

- Develop and manage Materials Planning function for goods and materials needed for
Company operations.
- Manage and supervise staff tasked with creating material requirement plans and/or
forecasts.

- Measure actual performance against goals on regular basis and present results to senior
management.

2.Requirements

a. Skills

- Sound decision-making

A logistics director like you must be able to make sound decisions and do it FAST.
Although there will always be unforeseen circumstances when in the supply chain
industry, being as prepared as possible can help you make better decisions.

- Quick follow-through

One thing you also have to learn as a logistics manager is following up with each
component of the supply chain from the very start to the end. If a problem arises along
the way, take note of this and find possible solutions you can use, just in case it happens
again in the future. Experience can be a very good teacher in the logistics industry.

- Manage successful teams

Being a good logistics director is acknowledging that the success of every aspect of the
supply chain is a group effort. You can be a leader to your team effectively, starting by
allocating tasks wisely, paying attention to the team’s efforts, and learning to commend
good work among your teammates. When it comes to working with other teams or units
in the supply chain, it pays to treat everyone with respect and professionalism.

- Adaptability

No matter how early you finished your planning, prepared all the paperwork, and
finalized all the details of your transactions, unexpected things always seem to find their
way to surface. Problems and last-minute changes are almost totally inevitable in a
logistics manager’s day-to-day life, so always be quick on your feet to welcome change
and make the necessary adjustments.

2. Knowledge

Transformation of natural resources, raw materials, and components into a finished

product that is delivered to the end customer (Cái này làm cho t theo kiểu A-> B->C bỏ
trong mấy cái box nha) Natural Resources -> Raw Materials -> Finished Products -> End
Customers
Supply chain links value chain

3. Qualifications

Bachelor’s Degree in Business, Economics, Engineering or related field of study

(Master’s degree preferred)

10+ Years of related experience and/or training

Supply Chain Management Professional Certification

- Salary US:

The base salary for Supply Chain Director ranges from $130,084 to $165,550 with the
average base salary of $146,808/year, equals to 3.425.007.600 VND/year (more than
250.000.000VND/month). Vietnam: 100.000.000 - 120.000.000 VND / month

COMPANY: FUJIFILM, BOEING,BRENNTAG

SUPPLY CHAIN ANALYST

RESPONSIBILITIES
Supply Chain Analysts are responsible for analyzing the life cycle of how goods are
moved from the planning stages to the end consumer. This includes designing and
making the product (possibly in various locations), distributing it and delivering it to the
final parties. In this role, the person responsible performs the following duties:
1. Analyzing Data
 analyzing a vast amount of data: production schedules and production
reconciliation reports
 reviewing underperform areas in the chain: missed delivery times and routes,
warehouse space constrictions, weather patterns, stocking program limitations, etc.
 use technological tools, such as relational database management systems, to
analyze information in a faster and more efficient manner
2. Suggesting Improvements
 suggest improvements to cut costs and improve the entire process
 during a monthly Sales and Operations Planning planning process, this person will
meet with company executives to make recommendations based on careful
research and predictions.
3. Interacting with others
 collaborate with many colleagues from various departments
 communicate with vendors to address problems, negotiate better deals and form
relationships
 address consumer inquiries, analyze customer needs and boost sales
REQUIREMENTS:
A successful Supply Chain Analyst must have a variety of skills, such as analytical,
mathematical, logical and interpersonal. They must be able to review and analyze
detailed data and make intelligent recommendations to improve business operations.
 1. Skills
1.1. Core Skills
 Supply chain management experience
 Inventory management
 Mathematical Skills
 Experience analyzing business improvement
 IT development
 Interpersonal skills
 Data analysis
 Forecasting
1.2. Advanced Skills
 Consumer product experience
 Project management
2. Knowledge
 Structured Query Language (SQL) analysis tool
 Microsoft Excel/Access
 Analytics model: Big Data, Cloud, IoT, AR, IA
 Mathematical analysis
 Experience with ERP systems and planning software required.
 S&OP and Oracle ASCP experience.
 Exposure to SAP, IBM Cognos Analytics, and Brio query tool

3. Qualifications:
 Bachelor's Degree and APICS CPIM, CSCP or IBF certification.
 Lean/ Six Sigma certification highly desired.

COMPANIES
CTi TNHH MerCafe Việt Nam - Supply Chain Data Analysis DHL Supply Chain -
Cologne, Germany:

Uber - San Francisco, USA:

4. Analyze your capabilities by utilizing the SWOT analysis. What will you do to turn
your weaknesses into strengths? (This question is for individual presentation).
 Strengths Opportunity
Industrious Believe and Respect
Responsible Improvement
Curious Mindset
Weakness Threat
Goldfish memory Social networking
Low tech Stress
Miscommunication Quantity and Quality
Time management Behind the race
Weaknesses into strengths:

Goldfish memory: Industrious, Responsible

+ Focus is the key

+ TAKE NOTES AND HIGHLIGHT

+ REVISION TO REMEMBER

Low tech: Curious, Industrious

+ Self studying

+ Trial and Error

Time management: Tips, Technology

+ Procedure to time management: Know your goals, Prioritize, Say no, Plan ahead,
Eliminate distraction, Delegate, Watch what you spend, Take care

+ Software: Trello, RescueTime, Pomotodo

Mis communication: Listen and respect, Honest and feedback

5. Introduce your target for each year in the next 5 years from now. What are you going
to do so that you can reach the goals set for each year? (This question is for individual
presentation).

Year Goals Action list

…

6. Utilize brainstorming technique to introduce tips of effective self-study at higher

education level of your group’ members. Describe your process.
7. Suppose your company is going to take part in an exhibition in HCMC in March 2019.
List your company’s preparation activities and the timeline for the coordination so that
your company will have successful participation.

8. Utilize mind mapping technique to introduce tips of successful and impressive

presentation.

9. Introduce some of difficulties you usually encounter in teamwork and your tips of
successful and efficient teamwork.

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