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Zara

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Marketing Mix of Zara analyses the brand/company which covers 4Ps (Product, Price, Place, Promotion)

and explains the Zara marketing strategy. The article elaborates the pricing, advertising & distribution
strategies used by the company.
Let us start the Zara Marketing Mix:
Product:
The product strategy and mix in Zara marketing strategy can be explained as follows:
Zara is one of the leading luxury fashion labels in the world. Zara’s offer products for men, women and
children. It offers jeans, trousers, tops, skirts, knitwear, T-shirts, shoes, bags and accessories. All these
are the product strategy in the marketing mix of Zara. It is a one stop solution for everyone whether you
want to buy formals or causals. One can choose from different styles Zara has to offer. It launches at least
10,000 new designs in a year. Zara products are a hit with the high end fashionistas as well as with the
masses. The taste of the target market influences the availability of products line. Zara also teams up with
local talent to provide best fashion trends.
Zara believes in sustainable development and is committed to reduce the production of waste. It recycles
its hangers and security tags. Zara gives out their products in paper or biodegradable plastic bags. Zara
uses ecological fabrics like organic cotton in the production of some of their items. These products have a
unique and distinct label which can be identifies easily.
Price:
Below is the pricing strategy in Zara marketing strategy:
Zara’s products are high on fashion and low on prices. Zara provides latest fashion at much lower prices in all
its international stores as compared to other competing international brands. Zara follows low pricing strategy.
It can afford to do that as it doesn’t spend enormous amount of money on advertisements and raw material. It
has an overall low cost structure compared to its competitors. Zara’s prices are country specific. The tagging on
their products are done locally in each respective market. Zara sets market-based pricing strategy which sets the
target price consumer is willing to pay. The budget for production according to the target price. This in turn
fixes the profit margin they earn on every item. This gives an insight on the marketing mix pricing strategy of
Zara.
The brand uses various schemes as a way of sales promotion. Zara has low level of discounting around the year
and discount sales of 50% or more twice in a year, for which the consumers eagerly wait.
Place:
Following is the distribution strategy of Zara:
Zara has enormous reach with stores in 88 countries, with over 6500 outlets. Zara also sells through its
online store. All these cover the marketing mix place & distribution strategy of the brand. It is a vertically
integrated company. Zara’s supply chain is what provides them a competitive advantage. It uses its
unique business model to bring new products and fashion to the market in shortest time possible. Store
managers send orders to the headquarters twice a week based on the sales data of the store and the
shoppers’ preferences. The commercial team compiles the order then sends it to the manufacturing hub.
The commercial team also coordinates with the in-house designers to find out new trends and develop
new products. New products are produced in relatively small batches which helps them give exclusivity.
Most of the Zara stores are owned by the company and are not a franchise. This helps in keeping the
shopping experience at Zara intact and constant be it London or Paris or New Delhi. The stores are
located in posh locations and are spacious and modern in look with walled mirrors and excellent lightings.
Promotion:
The promotional and advertising strategy in the Zara marketing strategy is as follows:
Zara barely spends any money on advertising. It is famous for being press shy. Even its owner never
gives any press interviews. Unlike its competitors, Zara doesn’t engage in any flashy campaigns. This is
the reason why Zara’s advertisements are not visible on television. Zara’s unique selling proposition is its
short processing time, a large variety of styles and affordable pricing. It relies on word of mouth promotion
and social media rather than expensive marketing tools. Zara’s social media reach is quite exceptional. It
has 2.5 million followers on Facebook and 15 million followers on Instagram. It is interesting to note that
Zara doesn’t put its logo on their products.
Zara prefers spending their percentage of revenue in opening new stores. The brand spends money on
expensive real estate for its stores and on its décor. Zara believes that its show windows are suffice for
advertisements and they do not need anything else to sell their products. This concludes the marketing
mix of Zara.

About Zara:
Zara is one of the leading fashion clothing and accessories brand. It was founded in 1975 by Amancio
Ortega and Rosalia Mera. Zara belongs to the Inditex group. It is known for its perfect combination of high
end, chic clothing at affordable prices. It is this quality of the brand that makes it a go-to fashion brand for
everyone. Its inaugural store was opened in a coastal town called A Coruna in Spain and slowly Zara
expanded in other cities in Spain and then in Portugal. In 2010, Zara made an entry into the Indian market
and opened its first store in Delhi. Today Zara is present in every corner of the globe. Zara is an eco-
friendly company. It is one of the few brands known to produce 100% toxic free clothes. Zara is known for
introducing latest fashion trends in the market. Zara gives fast response to customer’s desires and
changing preferences. It has introduced the concept of “fast fashion”.

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