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    Customer Feedback Form: Kungfu Tea Limited

    Uploaded by

    Hà Lê
    Kungfu Tea Limited is requesting feedback from customers on their new "Brown Sugar Milk Tea" product through an online form. The form asks customers to rate various aspects of the product and their overall experience on a satisfaction scale. It also includes open-ended questions about customer service, consumption habits, and recommendations to help Kungfu Tea improve their products and customer experience.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Customer Feedback Form: Kungfu Tea Limited

    Uploaded by

    Hà Lê
    77 views2 pages
    Kungfu Tea Limited is requesting feedback from customers on their new "Brown Sugar Milk Tea" product through an online form. The form asks customers to rate various aspects of the product and their overall experience on a satisfaction scale. It also includes open-ended questions about customer service, consumption habits, and recommendations to help Kungfu Tea improve their products and customer experience.

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    Customer Feeback Form

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    Kungfu Tea Limited is requesting feedback from customers on their new "Brown Sugar Milk Tea" product through an online form. The form asks customers to rate various aspects of the product and their overall experience on a satisfaction scale. It also includes open-ended questions about customer service, consumption habits, and recommendations to help Kungfu Tea improve their products and customer experience.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    77 views2 pages

    Customer Feedback Form: Kungfu Tea Limited

    Uploaded by

    Hà Lê
    Kungfu Tea Limited is requesting feedback from customers on their new "Brown Sugar Milk Tea" product through an online form. The form asks customers to rate various aspects of the product and their overall experience on a satisfaction scale. It also includes open-ended questions about customer service, consumption habits, and recommendations to help Kungfu Tea improve their products and customer experience.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    KUNGFU TEA LIMITED

    193 Nguy Nhu Kon Tum, Thanh Xuan, HN 92081 Tel: (84)123456 Fax: (84)123456
    Email: feedback@kungfutea.com Website: facebook.com/kungfutea

    CUSTOMER FEEDBACK FORM


    Dear Mr. / Ms. ……………..,
    Thank you for enjoying our newly released product “Brown Sugar Milk Tea”. It is our great pleasure to provide
    you the best quality of product always.
    Your assistance in completing this form is greatly appreciated. Your honest feedback will help us to serve you
    better and enable us to work on improving our product standards. Thank you.

    I. Customer Information

    Customer name: Age:

    Home/Office address (optional):

    Email address:

    Phone number (optional):

    II. Evaluation Contents

    A. Product Ratings
    *Please tick one box in each row to rate the following aspects of the product “Brown Sugar Milk Tea”.

    Very Very
    Content Satisfied Satisfied OK Dissatisfied Dissatisfied
    Price
    Flavor of Tea
    Sweetness
    Scent of Tea
    Softness of Bubble Included
    Overall Taste
    Size of Cup
    Quality of Cup
    Creativeness of the New Drink
    Overall Impression
    B. General Questions
    * Please give brief answers if applicable.

    1. Do our staff serve you well? Yes/No

    2. Do you often drink milk tea with your friends? Yes/No

    3. Have you ever tried our home-delivery service before? Yes/No

    4. Do you look forward to trying our new products? Yes/No

    5. How often do you drink our milk tea on a weekly basis?

    …………………………………………………………………………………………………………………….

    6. Which of our products do you like best?

    …………………………………………………………………………………………………………………….
    7. How long does it usually take you to receive ordered item(s)?

    …………………………………………………………………………………………………………………….
    8. What do you like most about our new product “Brown Sugar Milk Tea”?

    …………………………………………………………………………………………………………………….
    9. If you could change one thing about our “Brown Sugar Milk Tea”, what would it be? Please specify.

    …………………………………………………………………………………………………………………….

    10. Would you recommend our products to others? If yes, could you tell us your reason(s)?

    Yes No

    Reason(s): …………………………………………………………………………………………………………

    11. Do you have any advice for us? If yes, please specify.

    Yes No

    Advice: ……………………………………………………………………………………………………………

    Thank you for you feedback!

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