Toshiba Satellite L650D
Toshiba Satellite L650D
Toshiba Satellite L650D
Satellite L650/L655/L650D/L655D /
Satellite Pro L650/L650D Series
computers.toshiba-europe.com
Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D Series
Table of Contents
User’s Manual ii
Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D Series
Appendix A Specifications
Appendix B Display Controller and Video mode
Appendix C Wireless LAN
Appendix D Bluetooth wireless technology Interoperability
Appendix E AC Power Cord and Connectors
Appendix F TOSHIBA PC Health Monitor
Appendix G Legal Footnotes
Appendix H If your computer is stolen
Glossary
Index
User’s Manual iv
Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D Series
Copyright
© 2010 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
TOSHIBA Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D
Series User’s Manual
First edition March 2010
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject to
civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy.
The instructions and descriptions it contains are accurate for the
TOSHIBA Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D
Series Portable Personal Computer at the time of this manual’s production.
However, succeeding computers and manuals are subject to change
without notice. TOSHIBA assumes no liability for damages incurred directly
or indirectly from errors, omissions or discrepancies between the computer
and the manual.
Trademarks
IBM is a registered trademark and IBM PC is a trademark of International
Business Machines Corporation.
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered
trademarks of Intel Corporation.
AMD, the AMD Arrow logo, AMD Athlon, AMD Turion, PowerPlay,
Vari-Bright and combinations thereof are trademarks of Advanced Micro
Devices, Inc.
Windows, Microsoft and Windows logo are registered trademarks of
Microsoft Corporation.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA
under license.
HDMI, the HDMI logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing LLC.
Labelflash is a trademark of YAMAHA CORPORATION.
Photo CD is a trademark of Eastman Kodak Company.
User’s Manual vi
Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D Series
EU Declaration of Conformity
This product is carrying the CE-Mark in accordance with the related
European Directives. Responsible for CE-Marking is TOSHIBA Europe
GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and
official EU Declaration of Conformity can be found on TOSHIBA’s web site
http://epps.toshiba-teg.com on the Internet.
CE compliance
This product is labelled with the CE Mark in accordance with the related
European Directives, notably Electromagnetic Compatibility Directive
2004/108/EC for the notebook and the electronic accessories including the
supplied power adapter, the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC in case of implemented
telecommunication accessories and the Low Voltage Directive 2006/95/EC
for the supplied power adapter. Furthermore the product complies with the
Ecodesign Directive 2009/125/EC (ErP) and its related implementing
measures.
This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
■ Only CE marked options should be connected/implemented
■ Only best shielded cables should be connected
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called "Residential, commercial and
light industry environments". TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
"Residential, commercial and light industry environments".
For example, the following environments are not approved:
■ Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
■ Medical Environments
■ Automotive Environments
■ Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working
environments may be:
■ Interference with other devices or machines in the near surrounding
area.
■ Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft, the
manufacturer or airline respectively should be asked for permission before
use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.
Disposal of products
The crossed out wheeled dust bin symbol indicates that products must be
collected and disposed of separately from household waste. Integrated
batteries and accumulators can be disposed of with the product. They will
be separated at the recycling centres.
The black bar indicates that the product was placed on the market after
August 13, 2005.
By participating in separate collection of products and batteries, you will
help to assure the proper disposal of products and batteries and thus help
to prevent potential negative consequences for the environment and
human health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the product.
These symbols may not stick depending on the country and region where
you purchased.
User’s Manual ix
Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D Series
User’s Manual x
Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D Series
GOST
User’s Manual xi
Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D Series
TEAC
Precautions
CAUTION: This appliance contains a
laser system and is classified as a
"CLASS 1 LASER PRODUCT." To use
this model properly, read the instruction
manual carefully and keep this manual for
your future reference. In case of any
trouble with this model, please contact
your nearest "AUTHORIZED service
station." To prevent direct exposure to the
laser beam, do not try to open the
enclosure.
Preface
Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
Abbreviations
On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parentheses following their definition. For example: Read Only
Memory (ROM). Acronyms are also defined in the Glossary.
Icons
Icons identify ports, dials, and other parts of your computer. The indicator
panel also uses icons to identify the components it is providing information
on.
Keys
The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, ENTER identifies the ENTER key.
Key operation
Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, CTRL + C means you must hold down CTRL and at the
same time press C. If three keys are used, hold down the first two and at
the same time press the third.
ABC When procedures require an action such as
clicking an icon or entering text, the icon’s name
or the text you are to type in is represented in the
type face you see to the left.
Display
Messages
Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.
Please read. A note is a hint or advice that helps you make best use of
your equipment.
Terminology
This term is defined in this document as follows:
Start The word "Start" refers to the " " button in
Windows 7.
HDD or Hard disk Some models are equipped with a "Solid State
drive Drive (SSD)" instead of a hard disk drive.
In this manual, the word "HDD" or "Hard disk
drive" also refers to the SSD unless otherwise
stated.
General Precautions
To keep your computer in prime operating condition, protect your work area
from:
■ Dust, moisture, and direct sunlight.
■ Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
■ Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
■ Extreme heat, cold, or humidity.
■ Liquids and corrosive chemicals.
Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. Instruction Manual for
Safety and Comfort also includes information on work space design,
posture and lighting that can help reduce physical stress.
Heat injury
■ Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
■ If the computer has been used for a long time, avoid direct contact with
the metal plate supporting the various interface ports as this can
become hot.
■ The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
■ Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.
Mobile phones
Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.
Chapter 1
Getting Started
Equipment checklist
Carefully unpack your computer, taking care to save the box and packaging
materials for future use.
Hardware
Check to make sure you have all the following items:
■ Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D Series
Personal Computer
■ AC adaptor and power cord (2-pin plug or 3-pin plug)
■ Battery pack (installed in the computer)
Documentation
■ Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D Series
User’s Manual
■ Satellite L650/L655/L650D/L655D / Satellite Pro L650/L650D Series
Quickstart
■ Instruction Manual for Safety and Comfort (included in User’s
Manual)
■ Warranty information
If any of the items are missing or damaged, contact your dealer
immediately.
Software
The following Windows® operating system and utility software are pre-
installed.
■ Windows 7
■ TOSHIBA Value Added Package
■ TOSHIBA Recovery Media Creator
■ WinDVD BD for TOSHIBA (Is preinstalled with some models)
■ Corel DVD MovieFactory for TOSHIBA (Is preinstalled with some
models)
■ TOSHIBA Assist
■ TOSHIBA ConfigFree™
■ TOSHIBA Disc Creator
■ TOSHIBA Face Recognition (Is preinstalled with some models)
■ TOSHIBA eco Utility
■ TOSHIBA Bulletin Board
■ TOSHIBA ReelTime
■ TOSHIBA Media Controller
■ Online Manual
* You may not have all the softwares listed above depending on the model
you purchased.
Getting Started
■ All users should be sure to read the section Starting up for the first
time.
■ Be sure to read the enclosed Instruction Manual for Safety and
Comfort for information on the safe and proper use of this computer. It
is intended to help you be more comfortable and productive while
using a notebook computer. By following the recommendations in it
you may reduce your chance of developing a painful or disabling injury
to your hand, arms, shoulders or neck.
This section provides basic information to start using your computer. It
covers the following topics:
■ Connecting the AC adaptor
■ Opening the display
■ Turning on the power
■ Starting up for the first time
■ Turning off the power
■ Restarting the computer
■ System Recovery Options
■ System Recovery Options and Restoring the preinstalled software
■ Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage
caused by use of an incompatible adaptor.
■ Never plug the AC adaptor into a power source that does not
correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.
■ Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country
of use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.
■ The supplied power cord conforms to safety rules and regulations in
the region the product is bought and should not be used outside this
region. For use in other regions, please buy power cords that conform
to safety rules and regulations in the particular region.
■ Do not use a 3-pin to 2-pin conversion plug.
■ When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in the User’s Manual. Connecting
the power cable to a live electrical outlet should be the last step
otherwise the adaptor DC output plug could hold an electrical charge
and cause an electrical shock or minor bodily injury when touched. As
a general safety precaution, avoid touching any metal parts.
■ Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to
heat since the computer base and AC adaptor's surface increase in
temperature during normal use.
■ Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
1. Connect the power cord to the AC adaptor.
1
2
3. Plug the power cord into a live wall outlet - the Battery and DC IN
indicators on the front of the computer should glow.
1. Display panel
Use reasonable care when opening and closing the display panel.
Opening it vigorously or slamming it shut could damage the computer.
■ Be careful not to open the display panel too far as this could put stress
on the display panel’s hinges and cause damage.
■ Do not press or push on the display panel.
■ Do not lift the computer by the display panel.
■ Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.
■ When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).
1. Power button
Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode data is maintained in the computer's main memory so that when you
turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always completely
shut down the computer. This includes turning off any wireless
communication functionalities or devices, and cancelling settings that
reactivate the computer automatically, such as a timer recording function.
Failure to completely shut down the computer in this way could allow the
operating system to reactivate and run pre-programmed tasks or preserve
unsaved data, which could interfere with aviation or other systems,
possibly causing serious injury.
When you turn the power back on, you can continue where you left when
you shut down the computer.
■ When the computer is in Sleep Mode, the power indicator will blink
amber.
■ If you are operating the computer on battery power, you can lengthen
the overall operating time by turning it off into Hibernation Mode -
Sleep Mode will consume more power while the computer is off.
Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the hard
disk drive when the computer is turned off so that, the next time it is turned
on, the previous state is restored. Please note that the Hibernation Mode
feature does not save the status of any peripheral devices connected to the
computer.
■ Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the hard disk drive. However, for safety
sake, it is best to save your data manually.
■ Data will be lost if you remove the battery or disconnect the AC
adaptor before the save is completed. Wait for the Hard Disk Drive
indicator to go out.
■ Do not install or remove a memory module while the computer is in
Hibernation Mode. Data will be lost.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1. Load the (1st disc of) Recovery Discs into the optical disc drive and turn
off the computer's power.
2. While holding down F12 key on the keyboard, turn on your computer -
when TOSHIBA Leading Innovation>>> appears, release the F12
key.
3. Use the up and down cursor keys to select the CD-ROM icon from the
menu.
4. A menu will be displayed from which you should follow the on-screen
instructions.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1. Turn off your computer.
2. While holding down 0 (zero) key on the keyboard, turn on your
computer.
A menu will be displayed from which you should follow the on-screen
instructions.
Please set your BIOS to default before you recover your computer to the
factory state!
Chapter 2
1. System indicators
Left side
The following figure shows the computer’s left side.
1 2 3 4 5 6 7 8 9
1. Security lock slot 6. LAN jack
2. Modem jack* 7. eSATA/USB combo port
3. Cooling vents 8. Microphone jack
4. External monitor port 9. Headphone jack
5. HDMI port*
Cooling vents The cooling vents help keep the processor from
overheating.
Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.
External monitor port This port provides 15-pin, analog VGA port. This
port allows you to connect an external monitor to
the computer.
HDMI out port HDMI out port can connect with Type A
connector HDMI cable.
HDMI cable can send video and audio signals. In
addition to this, it can send and receive control
signals.
Some models are equipped with a HDMI out
port.
LAN jack This jack lets you connect to a LAN. The adaptor
has built-in support for Ethernet LAN (10
megabits per second, 10BASE-T), Fast Ethernet
LAN (100 megabits per second, 100BASE-TX).
Some models are equipped with a Gigabit
Ethernet LAN (1000 megabits per second,
1000BASE-T). Refer to Chapter 4, Operating
Basics, for details.
■ Do not connect any cable other than a LAN cable to the LAN jack. It
could cause damage or malfunction.
■ Do not connect the LAN cable to a power supply. It could cause
damage or malfunction.
Keep foreign metal objects, such as screws, staples and paper clips, out of
the eSATA/USB combo port. Foreign metal objects can create a short
circuit, which can cause damage and fire, possibly resulting in serious
injury.
Please note that it is not possible to confirm the operation of all functions
of all USB devices that are available. In view of this it may be noted that
some functions associated with a specific device might not operate
properly.
Right side
The following figure shows the computer’s right side.
1 2 3 4
1. Bridge media slot 3. Optical disc drive
2. Universal Serial Bus (USB 2.0) ports 4. DC IN 19V jack
Keep foreign metal objects, such as screws, staples and paper clips, out of
the Bridge media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.
Universal Serial Bus Two Universal Serial Bus ports, which comply to
(USB 2.0) ports the USB 2.0 standard, are provided on the right
hand side of the computer.
Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB connectors. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.
Please note that it is not possible to confirm the operation of all functions
of all USB devices that are available. In view of this it may be noted that
some functions associated with a specific device might not operate
properly.
Back
The following figure shows the computer’s back.
1
1. Battery pack
Underside
The following figure shows the underside of the computer. You should
ensure that the display is closed before the computer is turned over to
avoid causing any damage.
1 2
Battery lock Slide the battery lock to release the battery pack
ready for removal.
Battery release latch Slide and hold this latch into its "Unlock" position
in order to release the battery pack for removal.
For more detailed information on removing the
battery pack please refer to Chapter 6, Power
and Power-Up Modes.
Memory module slot The memory module slot allows for the
installation, replacement and removal of
additional memory module.
Refer to the Additional memory module section
in Chapter 3, Hardware, Utilities and Options.
8
6
8 10
11
9
12
1. Wireless LAN and Wireless WAN antennas (not shown)* 7. Display hinges
2. Web Camera* 8. Stereo speakers
3. Web Camera LED* 9. Keyboard
4. Microphone* 10. Touch Pad ON/OFF button*
5. Display screen 11. Touch Pad
6. Power button 12. Touch Pad control buttons
Touch Pad The Touch Pad located in the palm rest is used to
control the movement of the on-screen pointer.
For more information, please refer to the Using
the Touch Pad section in Chapter 4, Operating
Basics.
Touch Pad control The control buttons located below the Touch Pad
buttons allow you to select menu items or manipulate text
and graphics as designated by the on-screen
pointer.
Indicators
This section explains indicator functions.
System indicators
LED system indicators next to their respective icons, glow when specific
computer operations are in progress.
System indicators
Bridge media slot The Bridge media slot indicator glows white
when the computer is accessing the Bridge
media slot.
Wireless The Wireless communication indicator blinks
communication amber when the Bluetooth, Wireless LAN and
Wireless WAN functions are turned on.
Only some models are equipped with Bluetooth,
Wireless LAN and Wireless WAN functions.
Keyboard indicators
The following figures show the positions of the CAPS LOCK indicator and
the NUM LOCK indicator which show the following conditions:
■ When the CAPS LOCK indicator glows, the keyboard will produce
capitals when any letter is typed.
■ When the NUM LOCK indicator glows, the ten key allows you to enter
numbers.
Keypad indicators
CAPS LOCK This indicator glows green when letter keys are
locked into their uppercase format.
NUM LOCK When the NUM LOCK indicator glows, you can
use the number keys on the keyboard for number
entry.
Writable discs
This section describes the types of writable CD/DVD/BD discs. Check the
specifications of your drive to see the types of discs it can write. Use
TOSHIBA Disc Creator and Corel DVD MovieFactory to write compact
discs. Refer to Chapter 4, Operating Basics.
CDs
■ CD-R discs can be written only once. The recorded data cannot be
erased or changed.
■ CD-RW discs including multi speed CD-RW discs, high-speed CD-RW
discs and ultra-speed CD-RW discs can be recorded more than once.
DVDs
■ DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) discs
can be written only once. The recorded data cannot be erased or
changed.
■ DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than
once.
BDs
■ BD-R discs can be written only once. The recorded data cannot be
erased or changed.
■ BD-RE discs can be recorded more than once.
BD-Combo drive
The full-size BD-Combo drive module lets you record data to rewritable
CD/DVDs as well as run either 12 cm (4.72") or 8cm (3.15") CD/DVD/BDs
without using an adaptor.
The read speed is slower at the centre of a disc and faster at the outer
edge.
BD-ROM read 6 speed (maximum)
BD DL read 6 speed (maximum)
DVD read 8 speed (maximum)
DVD-R write 8 speed (maximum)
DVD-R DL write 4 speed (maximum)
DVD-RW write 6 speed (maximum)
DVD+R write 8 speed (maximum)
DVD+R DL write 4 speed (maximum)
DVD+RW write 6 speed (maximum)
DVD-RAM write 5 speed (maximum)
BD-Writer drive
The full-size BD-Writer drive module lets you record data to rewritable
CD/DVD/BDs as well as run either 12 cm (4.72") or 8cm (3.15")
CD/DVD/BDs without using an adaptor.
The read speed is slower at the centre of a disc and faster at the outer
edge.
BD read 6 speed (maximum)
BD DL read 6 speed (maximum)
BD-R write 6 speed (maximum)
BD-R DL write 4 speed (maximum)
BD-RE write 2 speed (maximum)
BD-RE DL write 2 speed (maximum)
DVD read 8 speed (maximum)
DVD-R write 8 speed (maximum)
DVD-R DL write 4 speed (maximum)
DVD-RW write 6 speed (maximum)
DVD+R write 8 speed (maximum)
DVD+R DL write 4 speed (maximum)
DVD+RW write 8 speed (maximum)
DVD-RAM write 5 speed (maximum)
CD read 24 speed (maximum)
CD-R write 24 speed (maximum)
CD-RW write 16 speed (maximum, Ultra-speed media)
AC adaptor
The AC adaptor can automatically adjust to any voltage ranging from 100 to
240 volts and to a frequency of either 50 or 60 hertz, enabling you to use
this computer in almost all country/region. The adaptor converts AC power
to DC power and reduces the voltage supplied to this computer.
To recharge the battery, simply connect the AC adaptor to a power source
and to the computer. Please refer to Chapter 6, Power and Power-Up
Modes for further information.
Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk of
fire or other damage to the computer. Use of an incompatible AC adaptor
could cause fire or damage to the computer possibly resulting in serious
injury. TOSHIBA assumes no liability for any damage caused by use of an
incompatible adaptor.
Chapter 3
Hardware
This section describes the hardware of your computer. The actual
specifications may vary depending on the model you purchased.
Processor
CPU Processor type varies depending on the model.
To check which type of processor is included in
your model, open the TOSHIBA PC Diagnostic
Tool Utility by clicking Start All Programs
TOSHIBA Utilities PC Diagnostic Tool.
Memory
Memory slots 1 GB, 2 GB or 4 GB memory modules can be
installed in the computer's two memory slots for a
maximum of 8 GB system memory.
This computer can be equipped with memory
modules of a maximum size of 8 GB. The actual
amount of useable system memory will be less
than the installed memory modules.
Power
Battery pack The computer is powered by one rechargeable
lithium-ion battery pack.
RTC battery The internal RTC battery backs up the Real Time
Clock (RTC) and calendar.
Disks
Hard disk drive or This computer is equipped with one of the
Solid state drive following hard disk drive (HDD) types. The
capacity of each hard disk drive model is
different.
■ HDD
■ 250GB
■ 320GB
■ 400GB
■ 500GB
■ 640GB
Please note that part of the hard disk drive
overall capacity is reserved as administration
space. Additional HDD drive sizes may be
introduced.
2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.
Display
The computer's internal display panel supports high-resolution video
graphics and can be set to a wide range of viewing angles for maximum
comfort and readability.
Display panel 39.6cm (15.6") TFT LCD screen, 16 million
colors, with the following resolution:
■ HD, 1366 horizontal × 768 vertical pixels
LED backlight Provided with some models.
Product appearance depends on the model you
purchased.
AMD® Vari-Bright™
Your model may include the AMD® Vari-Bright™ feature that can save the
computer's power consumption by optimizing picture contrast on the
internal LCD. This feature can be used if the computer is:
■ running under battery mode
■ using the internal LCD display only
The Vari-Bright™ feature can be enabled in the Catalyst Control Center.
Sound
Sound system The integrated sound system provides support
for the computer's internal speakers and
microphone, as allowing an external microphone
and headphones to be connected via the
appropriate jacks.
Dolby Advanced Provided with some models.
Audio Product appearance depends on the model you
purchased.
Multimedia
Web Camera Web Camera is a device that allows you to
record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool
such as Windows Live Messenger. TOSHIBA
Web Camera Application will help you to add
various video effects to your video or
photograph.
Please refer to the Web Camera section in
Chapter 4, Operating Basics.
Communications
LAN Some computers in this series have built-in
support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100
megabits per second, 100BASE-TX) and Gigabit
Ethernet LAN (1000 megabits per second,
1000BASE-T).
Bluetooth Some computers in this series have Bluetooth
wireless communication function which
eliminates the need for cables between
electronic devices such as computers, printers
and mobile phones. When it is enabled,
Bluetooth provides the wireless personal area
network environment which is safe and
trustworthy, that is quick and easy.
Wireless LAN Some computers in this series are equipped with
a Wireless LAN module that is compatible with
other Wireless LAN systems based on Direct
Sequence Spread Spectrum/Orthogonal
Frequency Division Multiplexing radio technology
that complies with the IEEE 802.11 Standard.
Special features
The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.
Access each function using the following procedures.
*1 To access the Power Options, click Start Control Panel System
and Security Power Options.
Hot keys Hot keys are specific key combinations that let
you quickly change the system configuration
directly from the keyboard without running a
system program.
Display automatic This feature automatically cuts off power to the
power off *1 computer's display panel when there is no
keyboard input for a specified time, with power
being restored the next time a key is pressed.
This can be specified in the Power Options.
HDD automatic power This feature automatically cuts off power to the
off *1 hard disk drive when it is not accessed for a
specified time, with power being restored when
the hard disk drive is next accessed. This can be
specified in the Power Options.
System automatic This feature automatically shuts down the system
Sleep/Hibernation into either Sleep Mode or Hibernation Mode when
Mode *1 there is no input or hardware access for a
specified time. This can be specified in the Power
Options.
Power on password Two levels of password security, supervisor and
user, are available to prevent unauthorized
access to your computer.
Instant security A specific hot key function automatically locks the
system providing data security.
Intelligent power A microprocessor in the computer's intelligent
supply *1 power supply detects the battery's charge,
automatically calculates the remaining battery
capacity and protects electronic components from
abnormal conditions such as a voltage overload
from the AC adaptor. This can be specified in the
Power Options.
Battery save mode *1 This feature lets you configure the computer in
order to save battery power. This can be specified
in the Power Options.
Panel power on/off *1 This feature automatically turns power to the
computer off when the display panel is closed,
and turns it back on when the display panel is
opened. This can be specified in the Power
Options.
Low battery When battery power is exhausted to the point that
automatic computer operation cannot be continued, the
Hibernation Mode *1 system automatically enters Hibernation Mode
and shuts itself down. This can be specified in the
Power Options.
Optional devices
Optional devices can expand the computer's capabilities and its versatility.
This section describes the connection or installation of the following devices:
Cards/memory
■ Bridge media slot
■ Secure Digital™ (SD) Card (SD memory card, SDHC memory card,
SDXC memory card, miniSD Card, microSD Card)
■ Memory Stick (Memory Stick, Memory Stick PRO)
■ MultiMediaCard
■ Additional memory module
Peripheral devices
■ Hard disk drive pack
■ External monitor
■ eSATA device
Other
■ Security lock
■ Keep foreign objects out of the Bridge media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the computer
or Keyboard. Foreign metal objects can create a short circuit, which
can cause computer damage and fire, possibly resulting in serious
injury.
■ Memory Stick Duo is not compatible with the Bridge media slot. Do not
insert Memory Stick Duo into the slot or you may not be able to remove
it. Data may be lost or damaged if you use any memory media other
than those supported.
Secure Digital (SD) Card microSD card adaptor and microSD card
Memory media
This section provides the important safety precautions in order to handle
your memory media.
■ SD, SDHC and SDXC memory cards appear the same externally.
However, the logo on SD, SDHC and SDXC memory cards is different,
so pay careful attention to the logo when purchasing.
■ The SD memory card logo is ( ).
■ The SDHC memory card logo is ( ).
Media care
Observe the following precautions when handling the card.
Card care
■ Do not twist or bend cards.
■ Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid.
■ Do not touch the metal part of a card or expose it to liquids or let it get
dirty.
■ After using card, return it to its case.
■ The card is designed so that it can be inserted only one way. Do not try
to force the card into the slot.
■ Do not leave a card partially inserted in the slot. Press the card until you
hear it click into place.
1
2
1. Bridge media slot 2. Memory media
■ Make sure memory media is oriented properly before you insert it. If
you insert the media in wrong direction, you may not be able to remove
it.
■ When inserting memory media, do not touch the metal contacts. You
could expose the storage area to static electricity, which can destroy
data.
■ Do not turn the computer off or switch to Sleep Mode or Hibernation
Mode while files are being copied - doing so may cause data to be lost.
1
2
1. Bridge media slot 2. Memory media
■ Make sure the Bridge Media slot indicator is out before you remove
the memory media or turn off the computer’s power. If you remove the
memory media or turn off the power while the computer is accessing
the memory media, you may lose data or damage the media.
■ Do not remove the memory media while the computer is in Sleep or
Hibernation Mode. The computer could become unstable or data in the
memory media could be lost.
■ Do not remove only the miniSD/microSD Card while leaving the
adaptor in the Bridge Media slot.
6. Slide your fingernail or a thin object under the cover and lift it off.
7. Align the notch of the memory module with that of the memory slot and
gently insert the module into the slot at about a 45 degree angle before
holding it down until the latches on either side snap into place.
2
3
1. Notch 3. Slot A
2. Slot B
■ Never allow metal objects, such as screws, staples and paper clips, to
enter the computer. Foreign metal objects can create a short circuit,
which can cause computer damage and fire, possibly resulting in
serious injury.
■ Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.
■ Align the grooves along the edges of the memory module with the
locking tabs on the connector and insert the module into the connector
firmly - if you find it difficult to install the memory module, gently prise
the locking tabs outwards using the tip of your finger.
Please also ensure that you hold the memory module along its left and
right hand edges - the edges with the grooves in.
8. Seat the memory module cover in place and secure it with the screws.
Take care to ensure that the memory module cover is firmly closed.
9. Install the battery pack - refer to Replacing the battery pack section in
Chapter 6, Power and Power-Up Modes, if required.
10. Turn your computer over.
11. Turn the computer on and make sure the added memory is recognized -
to confirmed it, Start Control Panel System and Security
System icon.
7. Push the latches away from the module in order to release it - a spring
will force one end of the module up at an angle.
8. Grasp the module by its edges and remove it from the computer.
■ If you use the computer for a long time, the memory modules and the
circuits locating close to the memory modules will become hot. In this
case, let them cool to room temperature before you replace them. Or
you will get burnt if you touch any of them.
■ Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.
1. Latches
9. Seat the memory module cover in place and secure it with the screw.
Take care to ensure that the memory module cover is firmly closed.
10. Install the battery pack - refer to Replacing the battery pack section in
Chapter 6, Power and Power-Up Modes, if required.
11. Turn your computer over.
External monitor
An external analog monitor can be connected to the external monitor port
on the computer. To connect a monitor, follow the steps as detailed below:
2
1
2. Click the Safely Remove Hardware and Eject Media icon on the
Windows Taskbar.
3. Click an eSATA device that you want to remove.
4. Carefully pull an eSATA device's eSATA/USB combo connector out
from within the computer's eSATA/USB combo port.
HDMI
A HDMI monitor can be connected to the HDMI out port on the computer.
To connect monitor, follow the steps as detailed below:
As the port operation of all HDMI (High-Definition Multimedia Interface)
monitors have not been confirmed, some HDMI monitors may not function
properly.
Select HD Format
To select the display mode, follow the steps as detailed below:
1. Click Start and click Control Panel.
2. Click Appearance and Personalization.
3. Click Display.
4. Click Change display settings.
5. Click Advanced settings.
6. Click List All Modes.
7. Select the one of the below selection at "List All Modes".
Display mode at "List All Modes" HD Format
1920 by 1080, True Color (32bit), 60Herts 1080p
1920 by 1080, True Color (32bit), 30Herts 1080i
(Interlaced)
1280 by 720, True Color (32bit), 60Herts 720p
720 by 576, True Color (32bit), 50Herts 576p
720 by 480, True Color (32bit), 60Herts 480p
The above display mode is a typical HDMI display mode. The selectable
display modes will vary for different HDMI monitors.
Security lock
A security locks enable you to anchor your computer a desk or other heavy
object in order to help prevent unauthorized removal or theft. The computer
has a security lock slot on its left side into which you can attach one end of
the security cable, while the other end attaches to a desk or similar object.
The methods used for attaching security cables differ from product to
product. Please refer to the instructions for the product you are using for
more information.
Security lock
Optional accessories
You are able to add a number of options and accessories in order to make
your computer even more powerful and convenient to use. For reference,
the following list details some of the items that are available from your
reseller or TOSHIBA dealer:
Chapter 4
Operating Basics
1. Touch Pad ON/OFF button (not available on Satellite Pro) 3. Touch Pad control buttons
2. Touch Pad
Press Touch Pad ON/OFF button could enable or disable the Touch Pad
function.
The two buttons below the Touch Pad are used like the buttons on a
standard mouse - press the left button to select a menu item or to
manipulate text or graphics designated by the pointer, and press the right
button to display a menu or other function depending on the software you
are using.
You can also tap the Touch Pad to perform functions similar to those of the
left button on a standard mouse.
Click: Tap once
Double-click: Tap twice
Drag and drop: Tap to select the item(s) you want to move, leave your
finger on the Touch Pad after the second tap and then move the item(s) to
their new destination.
ChiralMotion
You can scroll vertically and horizontally. To enable these features, select
the Enable vertical scrolling and Enable horizontal scrolling check
boxes.
Click on the window or item you wish to scroll and slide your finger upwards
or downwards along the right edge of the TouchPad to scroll vertically. Slide
your finger to the left or right along the lower edge of the TouchPad to scroll
horizontally.
If scrolling does not respond, ensure that the appropriate check box is
selected and that the window or item on which you have clicked is
scrollable. If you still have problems, check your Scrolling Region settings.
Rotating (ChiralRotate)
The Rotating features provide convenient gestures for rotating photos and
other objects.
Momentum
The Momentum feature delivers smooth, fast, trackball-like mouse
movement. One quick flick of the finger on the TouchPad surface can move
the cursor across the entire computer screen. Momentum reduces the
repetitive motion and fatigue associated with moving the cursor long
distances, while providing a smooth and natural feel similar to using a
trackball. Momentum is ideal for Real Time Strategy (RTS) games, First
Person Shooter (FPS) games, and Role Playing Games (RPG). The two
buttons below the Touch Pad are used like the buttons on a standard
mouse - press the left button to select a menu item or to manipulate text or
graphics designated by the pointer, and press the right button to display a
menu or other function depending on the software you are using.
Web Camera
Web Camera is a device that allows you to record video or take
photographs with your computer. You can use it for video chatting or video
conferences using a communication tool such as Windows Live
Messenger. TOSHIBA Web Camera Application will help you to add
various video effects to your video or photograph.
Enables the transmission of video and use of video chat via the internet
using specialized applications.
The effective pixel count for this web camera is 0.3 million (maximum
photograph size: 640 × 480 pixels) or 1.3 million (maximum photograph
size: 1280 × 1024 pixels).
Some models are equipped with a Web Camera.
Please refer to the Web Camera Application Online Help for details.
3
2
1
Web Camera
Disclaimer
Toshiba does not guarantee that the face recognition utility technology will
be completely secure or error-free. Toshiba does not guarantee that the
face recognition utility will accurately screen out unauthorized users at all
times. Toshiba is not liable for any failure or damage that might arise out of
the use of the face recognition software or utility.
TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS,
PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE
STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE
OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY
THEREOF.
7. Perform the verification test. Face the screen as you do when you
register.
■ If verification fails, click the Back button and re-register. Please refer
to step 6 from step 4.
8. If verification is successful, click the Next button and register an
account.
9. Register the account.
Fill in all the fields.
10. The Management screen is displayed.
The registered account name will be displayed. Clicking on it will cause
the captured image of your face to be displayed on the left.
Loading discs
To load a disc, follow the steps as detailed below:
1. When the computer’s power is on, press the eject button to open
the disc tray slightly.
2. Grasp the disc tray gently and pull until it is fully opened.
Pressing the eject button and pulling the disc tray open
1. Laser lens
Inserting a disc
When the disc tray is fully opened, the edge of the computer will extend
slightly over the disc tray. Therefore, you will need to turn the disc at an
angle when you place it in the disc tray. After seating the disc, however,
make sure it lies flat.
■ Do not touch the laser lens or any portion of its surrounding casing as
this could cause misalignment.
■ Prevent foreign objects from entering the drive. Check the surface of
the disc tray, especially the area behind the front edge of the disc tray,
to make sure there are no such objects before closing the drive.
4. Press gently at the center of the disc until you feel it click into place. The
disc should lie below the top of the spindle, flush with the spindle base.
5. Push the center of the disc tray to close it. Press gently until it locks into
place.
If the disc is not seated properly when the disc tray is closed, the disc
might be damaged. Also, the disc tray might not open fully when you press
the eject button.
Removing discs
To remove the disc, follow the steps as detailed below:
Do not press the eject button while the computer is accessing the media
drive. Wait for the optical disc drive indicator to go out before you open the
disc tray. Also, if the disc is spinning when you open the disc tray, wait for
it to stop before you remove it.
1. To pop the disc tray partially open, press the eject button. Gently pull
the disc tray out until it is fully opened.
When the disc tray pops open slightly, wait a moment to make sure the
disc has stopped spinning before pulling the disc tray fully open.
2. The disc extends slightly over the sides of the disc tray so you can
grasp it. Gently lift out the disc.
Removing a disc
3. Push the center of the disc tray to close it. Press gently until it locks into
place.
How to remove discs when the disc tray will not open
Pressing the eject button will not open the disc tray when the computer
power is off. If the power is off, you can open the disc tray by inserting a
slender object (about 15 mm) such as a straightened paper clip into the
eject hole near the eject button.
1. Eject hole
Turn off the power before you use the eject hole. If the disc is spinning
when you open the disc tray, the disc could fly off the spindle and cause
injury.
Writing CD/DVD/BDs
■ Some models in this series are equipped with a BD-Combo/BD-Writer
drive which can write CD/DVD/BDs.
■ Some models in this series are equipped with a DVD Super Multi drive
which can write CD/DVDs.
You can use the BD-Combo/BD-Writer drive to write data to either CD-R,
CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double
Layer), DVD+RW, DVD-RAM, BD-R, BD-R (Dual Layer), BD-RE or BD-RE
(Dual Layer) discs.
You can use the DVD Super Multi drive to write data to either CD-R, CD-
RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double
Layer), DVD+RW or DVD-RAM discs.
TOSHIBA Disc Creator and Corel DVD MovieFactory are provided as
writing software with this computer.
Corel DVD MovieFactory can be used to write files in video format.
TOSHIBA Disc Creator can be used to write data.
■ Please refer to the Writable discs, Chapter 2 for details about the types
of writable CD/DVD/BD discs that can be supported by this computer.
■ Do not turn off the power to the optical disc drive while the computer is
accessing it as this may cause you to lose data.
■ CD-R/RW media cannot be accessed using the burn cd/dvd option in
Media Center.
■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator
feature that is installed on your computer.
Important message
Before you write or rewrite to any of the media supported by the DVD
Super Multi drive or BD-Combo/BD-Writer drive, please read and follow all
of the setup and operating instructions in this section. If you fail to do so,
you may find that the DVD Super Multi drive or BD-Combo/BD-Writer drive
may not function properly, and you may fail to write or rewrite information
successfully - this may cause you to either lose data or incur other damage
to the drive or media.
Disclaimer
TOSHIBA does not bear responsibility for the following:
■ Damage to any CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer), DVD+RW, DVD-RAM, BD-R, BD-R
(Dual Layer), BD-RE or BD-RE (Dual Layer) disc that may be caused
by writing or rewriting with this product.
■ Any change or loss of the recorded contents of CD-R, CD-RW, DVD-R,
DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer),
DVD+RW, DVD-RAM, BD-R, BD-R (Dual Layer), BD-RE or BD-RE
(Dual Layer) media that may be caused by writing or rewriting with this
product, or for any business profit loss or business interruption that may
be caused by the change or loss of the recorded contents.
■ Damage that may be caused by using third party equipment or
software.
Given the technological limitations of current optical disc writing drives, you
may experience unexpected writing or rewriting errors due to disc quality or
problems with hardware devices. In view of this, it is good practice to make
two or more copies of important data, in case of any undesired change or
loss of the recorded contents.
DVD+R:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed
media)
DVD+R (Double Layer):
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x and 8x speed
media)
DVD+R for Labelflash:
FUJIFILM CORPORATION (for 16x speed media)
DVD-RW:
DVD Specifications for Recordable Disc for Version 1.1 or version
1.2
Victor Company of Japan, Ltd. (JVC) (for 4x and 6x speed media)
DVD+RW:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD-RAM:
DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1
or Version 2.2
Panasonic Corporation (for 3x and 5x speed media)
Hitachi Maxell,Ltd. (for 3x and 5x speed media)
BD-R:
Panasonic Corporation
BD-R (Dual Layer):
Panasonic Corporation
BD-RE:
Panasonic Corporation
BD-RE (Dual Layer):
Panasonic Corporation
CD-RW: (Ultra-Speed)
MITSUBISHI KAGAKU MEDIA CO., LTD.
DVD-R:
DVD Specifications for Recordable Disc for General Version 2.0
TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)
MITSUBISHI KAGAKU MEDIA CO.,LTD. (for 8x and 16x speed media)
Hitachi Maxell,Ltd. (for 8x and 16x speed media)
DVD-R (Dual Layer):
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD-R for Labelflash:
FUJIFILM CORPORATION (for 16x speed media)
DVD+R:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed
media)
TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)
DVD+R (Double Layer):
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x and 8x speed
media)
DVD+R for Labelflash:
FUJIFILM CORPORATION (for 16x speed media)
DVD-RW:
DVD Specifications for Recordable Disc for Version 1.1 or version
1.2
Victor Company of Japan, Ltd. (JVC) (for 4x and 6x speed media)
MITSUBISHI KAGAKU MEDIA CO.,LTD. (for 4x and 6x speed media)
DVD+RW:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD-RAM:
DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1
or Version 2.2
Panasonic Corporation (for 3x and 5x speed media)
Hitachi Maxell,Ltd. (for 3x and 5x speed media)
■ Some types and formats of DVD-R (Dual Layer) and DVD+R (Double
Layer) discs may be unreadable.
■ 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.
■ Disc created in DVD-R (Dual Layer) format4 (Layer Jump Recording)
cannot be read.
■ If the disc is poor in quality, or is dirty or damaged, writing or rewriting
errors may be noted - ensure that you check all discs for dirt or damage
before you use them.
■ CD-RW (Ultra Speed +) media should not be used as data may be lost
or damaged.
■ You should always write from the computer's hard disk drive onto the
CD/DVD - do not try to write from shared devices such as a server or
any other network device.
■ Writing with software other than TOSHIBA Disc Creator has not been
confirmed, therefore operation with other software applications cannot
be guaranteed.
Data Verification
To verify that data has been written or rewritten correctly to a data CD/DVD
you should follow the steps below before you begin the write/rewrite
process:
1. Display the setting dialog box by one of the following two steps:
■ Click the Recording settings button ( ) for writing on the main
toolbar in the Data Disc mode.
■ Select Settings for Each Mode Data Disc in the Settings menu.
2. Mark the Verify Written Data check box.
3. Select File Open or Full Compare mode.
4. Click the OK button.
5. After choosing the menu template, click the Next button to go to the
Burning Page.
6. Choose the output type and then click the Burn button.
Notes on use
■ WinDVD BD for TOSHIBA is for Blu-ray Disc playback only. DVD
playback is not supported. Please use "Windows Media Player" for
DVD playback.
■ Playback of high bit rate content may cause frame dropping, audio
skipping or decrease in computer performance.
■ Close all other applications before playing back Blu-ray Disc. Do not
open any other applications or carry out any other operations during
Blu-ray Disc playback.
■ Because Blu-ray Disc playback operates according to programs built
into the content, operation methods, operation screens, sound effects,
icons and other features may vary from disc to disc. For more
information on these items refer to instructions included with content or
contact the content manufacturers directly.
■ Make sure to connect the computer's AC adapter when playing a Blu-
ray Disc.
Media care
This section provides tips on protecting data stored on your CDs, DVDs
and BDs. Handle your media with care. Following the simple precautions
listed below will increase the lifetime of your media and protect the data
stored on it.
1. Store your CD/DVD/BDs in the containers they originally came in to
protect them and keep them clean.
2. Do not bend the CD/DVD/BDs.
3. Do not write on, apply a sticker to, or otherwise mar the surface of the
CD/DVD/BD that contains the data.
4. Hold the CD/DVD/BD by its outside edge or the edge on the center hole
- any fingerprints on the surface of the disc can prevent the drive from
properly reading data.
5. Do not expose the CD/DVD/BD to direct sunlight, extreme heat or cold.
6. Do not place heavy objects on your CD/DVD/BDs.
7. If your CD/DVD/BDs become dusty or dirty, wipe them with a clean dry
cloth from the center hole outwards - do not wipe in a circular direction.
If necessary, you can use a cloth that has been lightly dampened in
water or a neutral cleaner but you must not use benzine, thinner or any
similar cleaning solution.
Sound System
This section describes some of the audio control functions.
SmartAudio
Your computer contains SmartAudio, a powerful program that allows you to
configure your audio software to enhance and personalize your listening
experience.
The SmartAudio application has the following features:
■ Volume Mixer
■ Voice Effects
■ Audio Director
■ Smart EQ/3D Settings
Please refer to the SmartAudio Help file for details.
Wireless communications
The computer’s wireless communication function supports some wireless
communication devices.
Only some models are equipped with both Wireless LAN and Bluetooth
functions.
■ Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a
microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.
■ Turn all wireless functionalities off when near a person who may have
a cardiac pacemaker implant or other medical electric device. Radio
waves may affect pacemaker or medical device operation, possibly
resulting in serious injury. Follow the instruction of your medical device
when using any wireless functionality.
■ Always turn off wireless functionality if the computer is near automatic
control equipment or appliances such as automatic doors or fire
detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.
■ It may not be possible to make a network connection to a specified
network name using the ad hoc network function.
If this occurs, the new network(*) will have to be configured for all
computers connected to the same network in order to re-enable
network connections.
* Please be sure to use new network name.
Wireless LAN
The Wireless LAN is compatible with other LAN systems based on Direct
Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing
radio technology that complies with the IEEE802.11 Wireless LAN
standard.
■ Frequency Channel Selection of 5GHz for IEEE 802.11a or/and
IEEE802.11n
■ Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and
IEEE802.11n
■ Roaming over multiple channels
■ Card power management
■ Wired Equivalent Privacy (WEP) data encryption based on an 128-bit
encryption algorithm
■ Wi-Fi Protected Access™ (WPA™)
The transmission speed over the wireless LAN, and the distance over
which the wireless LAN can reach, may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, client design and software/hardware configurations. The
transmission rate described is the theoretical maximum speed as
specified under the appropriate standard - the actual transmission speed
will be lower than the theoretical maximum speed.
Setting
1. Please make sure that the Wireless Communication function is on.
2. Click Start Control Panel Network and Internet Network and
Sharing Center.
3. Click Set up a new connection or network.
4. Follow the wizard. You will need the name of the wireless network
together with security settings. Consult the documentation
accompanied with your router or ask your wireless network
administrator for the settings.
Security
■ TOSHIBA strongly recommend that you enable encryption functionality,
otherwise your computer will be open to illegal access by an outsider
using a wireless connection. If this occurs, the outsider may illegally
access your system, eavesdrop, or cause the loss or destruction of
stored data.
■ TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.
Worldwide operation
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.
Radio links
You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.
Security
Two advanced security mechanisms ensure a high level of security:
■ Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.
■ Encryption prevents eavesdropping and maintains link privacy.
Product Support:
The latest information regarding operating system support, language
support or available upgrades can be found on our web site
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or
http://www.pcsupport.toshiba.com in the United States.
LAN
The computer has built-in support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,
100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T).
This section describes how to connect/disconnect to a LAN.
Do not install or remove a memory module while Wake-up on LAN is
enabled.
3. Plug the other end of the cable into a LAN hub connector or router.
Check with your LAN administrator and hardware or software vendor
before using or configuring a network connection.
Computer Handling
This section explains computer handling and maintenance.
Heat dispersal
To protect against overheating, the processor is equipped with an internal
temperature sensor which activates a cooling fan or lowers the processing
speed if the computer's internal temperature rises to a certain level. You are
able to select whether to control this temperature by either turning on the
fan first, then if necessary lowering the processor speed, or by lowering the
processor speed first, then if necessary turning on the fan. Both of these
functions are controlled through the Power Options.
When the processor's temperature falls within normal range, the fan will be
turned off and the processor operation returned to its standard speed.
If the processor's temperature reaches an unacceptably high level with
either setting, the computer automatically shuts down to prevent any
damage. In this instance all unsaved data in memory will be lost.
Chapter 5
The Keyboard
Typewriter keys
The typewriter keys produce the upper-case and lower-case letters,
numbers, punctuation marks, and special symbols that appear on the
screen. However, there are some differences between using a typewriter
and using a computer keyboard:
■ Letters and numbers produced in computer text vary in width. Spaces,
which are created by a "space character" may also vary depending on
line justification and other factors.
■ The lowercase l (el) and the number 1 (one), together with the
uppercase O (oh) and the 0 (zero), are not interchangeable on
computers as they are on a typewriter.
■ The CAPS LOCK function key locks only the alphabetic characters into
upper-case while the Shift Lock function on a typewriter places all keys
in the shifted position.
■ The SHIFT keys, the Tab key, and the BACK SPACE key perform the
same function as their typewriter counterparts but also have special
computer functions.
Never remove the key caps on your keyboard. Doing so could cause
damage to the parts under the key caps.
Function keys: F1 … F9
The function keys (not to be confused with the special FN key) are the
twelve keys at the top of your keyboard - these keys function differently
from other keys.
This computer's keyboard is designed to provide all the features of the 104-
key enhanced keyboard.
Since the keyboard is smaller and has fewer keys, some of the enhanced
keyboard functions must be simulated using two keys instead of one on the
larger keyboard.
The FN key can be combined with the following keys to simulate functions
similar to those of keys on the 104/105 key enhanced keyboard which are
not on this computer's keyboard.
Hot keys
Hot keys (pressing FN + a function or ESC key) let you enable or disable
certain features of the computer.
,
Mute: Pressing FN + ESC turns the volume on and off.
,
Lock: Pressing FN + F1 enters ''Lock computer mode''. To restore your
desktop, you need to log on again.
Power Plan: Pressing FN + F2 changes the power settings.
Sleep: Pressing FN + F3 switches the system to Sleep Mode.
Hibernate: Pressing FN + F4 switches the system to Hibernation Mode.
Output: Pressing FN + F5 changes the active display device.
To use a simultaneous mode, you must set the resolution of the internal
display panel to match the resolution of the external display device.
Brightness Down: Pressing FN + F6 decreases the computer's display
panel brightness in individual steps.
Brightness Up: Pressing FN + F7 increases the computer's display panel
brightness in individual steps.
Wireless: Pressing FN + F8 switches the active wireless devices.
If no wireless communication device is installed, no dialog box will appear.
Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function.
Zoom: Pressing FN + Space changes the display resolution.
TOSHIBA Zooming Utility (reduce): Pressing FN + 1 reduces the icon
size on the desktop or the font sizes within one of the supported application
windows.
TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the icon
size on the desktop or the font sizes within one of the supported application
windows.
Volume down: Pressing FN + 3 decreases the volume in increment.
Volume up: Pressing FN + 4 increases the volume in increment.
FN Sticky key
You can use the TOSHIBA Accessibility Utility to make the FN key sticky,
that is, you can press it once, release it, and then press an "F Number"
key. To start the TOSHIBA Accessibility utility, click Start All
Programs TOSHIBA Utilities Accessibility.
This key has the same function as the secondary (right) mouse button.
Chapter 6
The computer's power resources include the AC adaptor, battery pack and
any internal batteries. This chapter provides details on making the most
effective use of these resources, and includes information on charging and
changing batteries, tips for saving battery power, and information on the
different power-up modes.
Power conditions
The computer's operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected, whether a battery pack is installed and what the charge level is
for that battery.
Power on Power off (no operation)
AC adaptor Battery fully • Operates • No charge
connected charged • No charge • LED: Battery white
• LED: Battery white DC IN white
DC IN white
Battery partially • Operates • Quick charge
charged or no • Charge • LED: Battery amber
charge
• LED: Battery amber DC IN white
DC IN white
No battery • Operates • No charge
installed • No charge • LED: Battery off
• LED: Battery off DC IN white
DC IN white
Battery indicator
Check the Battery indicator to determine the status of the battery pack.
The following indicator lights indicate the battery status:
Flashing amber The battery charge is low, the AC adaptor must be
connected in order to recharge the battery.
Amber Indicates the AC adaptor is connected and the
battery is charging.
White Indicates the AC adaptor is connected and the
battery is fully charged.
No light Under any other conditions, the indicator does not
light.
If the battery pack becomes too hot while it is being charged, the charge
will stop and the Battery indicator will go out. When the battery pack's
temperature falls to a normal range, charging will resume - this process
will occur regardless of whether the computer's power is on or off.
DC IN indicator
Check the DC IN indicator to determine the power status with the AC
adaptor connected - the following indicator conditions should be noted:
White Indicates the AC adaptor is connected and is
correctly supplying power to the computer.
Flashing amber Indicates a problem with the power supply. You
should initially try plugging the AC adaptor into
another power outlet - if it still does not operate
properly, you should contact your reseller or dealer.
No light Under any other conditions, the indicator does not
light.
Power indicator
Check the Power indicator to determine the power status of the computer -
the following indicator conditions should be noted:
White Indicates power is being supplied to the computer
and the computer is turned on.
Blinking amber Indicates that the computer is in Sleep Mode and
that there is sufficient power available (AC adaptor
or battery) to maintain this condition. In Sleep
Mode, this indicator will turn on for one second
and off for two seconds.
No light Under any other conditions, the indicator does not
light.
Battery
This section explains battery types, use, recharging methods and handling.
Battery types
The computer has different types of batteries.
Battery pack
When the AC adaptor is not connected, the computer's main power source
is a removable lithium ion battery pack, also referred to in this manual as
the main battery. You can purchase additional battery packs for extended
use of the computer away from an AC power source although you should
not change the battery pack while the AC adaptor is connected.
Before you remove the battery pack, save your data and shut down the
computer, or place the computer into Hibernation Mode. Please be aware
that, when placing the computer into Hibernation Mode, the contents of
memory will be saved to the hard disk drive, although for safety sake, it is
best to also save your data manually.
■ The battery pack and high capacity battery pack are lithium ion
batteries, which can explode if not replaced, used, handled or
disposed of properly. Dispose of the battery as required by local
ordinances or regulations. Use only batteries recommended by
TOSHIBA as replacements.
■ The computer's RTC battery is a Ni-MH battery and should be
replaced only by your dealer or by a TOSHIBA service representative.
The battery can explode if not properly replaced, used, handled or
disposed. Dispose of the battery as required by local ordinances or
regulations.
■ Charge the battery pack only in an ambient temperature between 5
and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,
battery pack performance might deteriorate and the battery life might
be shortened.
■ Never install or remove the battery pack without first turning off the
power and disconnecting the AC adaptor. Never remove the battery
pack while the computer is in Sleep Mode. Data could be lost.
■ When the High Capacity Battery Pack is connected to the computer,
do not hold on only to the High Capacity Battery Pack when lifting the
computer up. The High Capacity Battery Pack may separate from the
computer, causing it to fall and cause injuries.
Never remove the battery pack while the Wake-up on LAN function is
enabled. Data will be lost. Before you remove a battery pack, disable the
Wake-up on LAN function.
Procedures
To recharge a battery pack while it is installed in the computer, connect the
AC adaptor to the DC IN 19V jack and plug the other end into a working
outlet - the Battery indicator will glow amber while the battery is being
charged.
Use only the computer connected to an AC power source or optional
TOSHIBA Battery charger to charge the battery pack. Never attempt to
charge the battery pack with any other charger.
Time
Refer to User Information Guide about Charging time.
Password Utility
The password utility allows you to maintain an additional level of security
and provides two levels of password security: User and Supervisor.
Passwords set in TOSHIBA Supervisor Password Utility are different from
the Windows® login password.
User Password
To start the utility, point to or click the following items:
Start All Programs TOSHIBA Utilities TOSHIBA Assist
SECURE User password
■ Registered
Click to register a password of up to 8 characters. After a password is set,
you will be prompted to enter it when you start the computer.
■ Not Registered
Click to delete a registered password. Before you can delete a password,
you must first enter the current password correctly.
■ Owner String (text box)
You can use this box to associate text with the password. After you enter
text, click Apply or OK, then, each time the computer is switched on, this
text will be displayed along with the prompt for the password.
Supervisor password
If you set a supervisor password, some functions will be restricted when a
user logs on with the user password. To set a supervisor password:
Click Start All Programs TOSHIBA Utilities TOSHIBA
Assist SECURE Supervisor password
This utility lets you do the following:
■ Register or delete the supervisor password.
■ Specify restrictions for general users.
Enter Password=
3. Press ENTER.
If you enter the password incorrectly three times in a row, the computer
shuts off. In this case, you must turn the computer back on to retry
password entry.
Power-up modes
The computer has three different power-up modes as follows:
■ Shut Down Mode: The computer will shut down without saving data - in
view of this you must always save your work before you turn the
computer off.
■ Hibernation Mode: Data in memory will be saved to the hard disk drive.
■ Sleep Mode: Data will be maintained in the computer's memory.
Please refer to the sections Turning on the power and Turning off the
power in Chapter 1, Getting Started for further information.
Windows utilities
You can configure various settings associated with both Sleep Mode and
Hibernation Mode within the Power Options (to access it, Start Control
Panel System and Security Power Options).
Hot keys
You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter
Hibernation Mode - please refer to Chapter 5, The Keyboard for further
details.
Chapter 7
HW Setup
Accessing HW Setup
To run the HW Setup program, click Start All Programs TOSHIBA
Utilities HWSetup.
HW Setup window
The HW Setup window contains a number of tabs (General, Password,
Display, Boot Priority, Keyboard, LAN, SATA and USB) to allow specific
functions of the computer to be configured.
In addition there are also three buttons: OK, Cancel and Apply.
OK Accepts your changes and closes the HW Setup
window.
Cancel Closes the window without accepting your
changes.
Apply Accepts all your changes without closing the HW
Setup window.
General
This window displays the BIOS/EC version and contains two buttons:
Default and About.
Default Return all HW Setup values to the factory
settings.
About Display the HW Setup version.
Setup
This field displays the installed BIOS version, date and EC version.
Password
This option allows you to set or reset the user password for power on.
User Password
Lets you register a new password or change/remove an existing password.
Not Registered Changes or remove the password. (default)
Registered Selects the password. A dialogue box will appear
to allow you to set the password.
To enter a user password:
1. Select Registered to display the following prompt:
Enter Password:
Enter a password of up to 10 characters. The character string you enter is
displayed as a string of asterisk.
2. Click OK. The following message appears, allowing you to verify the
password.
Verify Password:
3. If character strings match, the password is registered. Click OK. If they
do not match, the following message appears. You must repeat from
step 1.
Entry Error!!!
To delete a user password:
1. Select Not Registered to display the following prompt:
Enter Password:
2. Enter the currently registered password. The character string you enter
is displayed as a string of asterisks.
3. Click OK. If the character string you enter matches the registered
password, the password option is reset and the display changes to:
Not registered
If they do not match, the following message appears. You must repeat from
step 1.
Incorrect Password.
Owner String
This blank field is used to display a message when the password field is
displayed on startup. If a password is not registered the message will not
be shown. The maximum length is 256 characters.
Display
This tab lets you customize your computer’s display settings for either the
internal display or an external monitor.
Power On Display
This tab allows you to select the display to be used when the computer is
started. Please note that this setting is only available on standard VGA
mode and is not available as part of the Windows Desktop properties.
The Power On Display is supported with some models.
Boot Priority
You can override the settings and manually select a boot device by
pressing one of the following keys while the computer is booting:
U Selects the USB diskette drive
N Selects the network.
1 Selects the built-in hard disk drive.
C Selects the CD-ROM*.
S Selects the USB memory.
E Selects the eSATA HDD.
* In this computer, CD-ROM refers to the DVD Super Multi driver,
BD-Combo drive or BD-Writer drive.
To change the boot drive, follow the steps below.
1. Hold down F12 and boot the computer. when the
TOSHIBA Leading Innovation >>> screen appears, release the
F12 key.
2. Use the up and down cursor keys to select the boot device you want
and press ENTER.
If a Supervisor Password has been set, manual boot device selection
functions may be restricted.
The boot device selection methods described above will not change the
boot priority settings that have been configured in HW Setup. In addition, if
you press a key other than one of those listed, or if the selected device is
not installed, the system will continue to boot according to the current and
available settings in HW Setup.
Boot Speed
This feature allows you to select system boot-up speed.
Fast Reduces system boot-up time. System can boot only
from the built-in HDD and only internal LCD and
keyboard are supported during the boot process.
Normal System boots up at normal speed. (Default)
Keyboard
Wake-up on Keyboard
When this feature is enabled, and the computer is in Sleep Mode, you can
turn on the system by pressing any key. However, please be aware that this
option will only work with the internal keyboard and only when the computer
is in Sleep Mode.
Enabled Enables the Wake-up on Keyboard function.
Disabled Disables the Wake-up on Keyboard function (Default).
LAN
Wake-up on LAN
This feature lets the computer's power be turned on from shutdown when it
receives a wake-up packet (Magic packet) from the LAN.
Do not install or remove a memory module while Wake-up on LAN is
enabled.
Built-in LAN
This feature enables or disables the Built-in LAN.
Enabled Enables Built-in LAN functions (Default).
Disabled Disables Built-in LAN functions.
USB
SATA
eSATA
This feature allows you to set conditions for SATA.
Enabled Enables the eSATA port. (Default)
Disabled Disables the eSATA port in order to save power.
Chapter 8
Troubleshooting
Preliminary checklist
You should always consider the simplest solution first - the items detailed in
this checklist are easy to fix and yet can cause what appears to be a
serious problem:
■ Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.
■ Before you attach an external device you should first turn the computer
off, then when you turn the computer back on again it will recognize the
new device.
System start-up
When the computer does not start properly, check the following items:
■ Self Test
■ Power Sources
■ Power-on Password
Self test
While booting up the computer, self test is executed automatically and the
TOSHIBA logo is displayed on the screen.
This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating system
according to how the Boot Priority option is set within the TOSHIBA HW
Setup program.
If any of the following conditions are present, the self test has failed:
■ The computer stops and does not proceed to display information or
messages except for the TOSHIBA logo.
■ Random characters appear on the screen and the system does not
function normally.
■ The screen displays an error message.
In these instances, turn off the computer, check all cable connections and
then restart it - if the self test fails again, contact your reseller, dealer or
service provider.
Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. However, your computer also has a
number of other power resources, including an intelligent power supply and
a Real Time Clock (RTC) battery, all of which are interrelated with any one
having the ability to produce apparent power problems.
This section provides checklists for AC power and the battery. If you cannot
resolve a problem after following them, the cause may lie with another
power related resource - in such an instance you should contact your
reseller, dealer or service provider.
AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the DC IN indicator. Please refer to
Chapter 6, Power and Power-Up Modes for further information.
Problem Procedure
AC adaptor doesn’t Check the connections to make sure that the
power the computer power cord/adaptor is firmly connected to the
(DC IN indicator does computer and a working power outlet.
not glow white) Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact your reseller,
dealer or service provider.
Battery
If you suspect a problem with the battery, you should check the status of
the DC IN indicator as well as the Battery indicator. Please refer to
Chapter 6, Power and Power-Up Modes for more information on these
indicators, together with general battery operation.
Problem Procedure
Battery doesn’t power The battery may be discharged - connect the AC
the computer adaptor to recharge the battery.
Battery doesn’t charge If the battery is completely discharged, it will not
when the AC adaptor is begin charging immediately, in these instances
attached (Battery you should wait a few minutes before trying
indicator does not glow again. If the battery still does not charge, you
amber). should check that the power outlet the AC
adaptor is connected to is supplying power - this
can be tested by plugging another appliance into
it.
Problem Procedure
Check whether the battery is hot or cold to the
touch - if so, it will not charge properly and
should be allowed to reach room temperature
before you try again.
Unplug the AC adaptor and remove the battery to
make sure its connecting terminals are clean - if
necessary wipe them with a soft dry cloth lightly
dipped in alcohol.
Connect the AC adaptor and replace the battery,
taking care to ensure that it is securely seated in
the computer.
Check the Battery indicator - if it does not glow,
allow the computer to charge the battery for at
least twenty minutes. If the Battery indicator
starts to glow after this period, allow the battery
to continue to charge for at least another twenty
minutes before turning on the computer.
However, if the indicator still does not glow, the
battery may be at the end of its operating life and
should be replaced. However, if you do not
believe the battery is at the end of its operating
life, you should speak to your reseller, dealer or
service provider.
Battery doesn’t power If you frequently recharge a partially charged
the computer as long as battery, the battery might not charge to its full
expected potential - in these instances you should fully
discharge the battery and then attempt to charge
it again.
Check the Power saver option under Select a
power plan in the Power Options.
Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to Chapter 5, The Keyboard for further information.
Problem Procedure
Output to screen is Please refer to your software's documentation to
garbled ensure that its is not remapping the keyboard in
any way (remapping involves changing or
reassigning the function of each key).
If you are still unable to use the keyboard, you
should contact your reseller, dealer or service
provider.
Problem Procedure
Markings appear on the These marks may have come from contact with
computer's display the keyboard and Touch Pad while the display
panel. panel has been closed. You should try to remove
the marks by gently wiping the display panel with
a clean dry cloth or, if this fails, with a good
quality LCD screen cleaner. In this latter instance
you should always follow the instructions with the
screen cleaner and always ensure you let the
display panel dry properly before closing it.
Problems above remain You should initially refer to the documentation
unresolved or other supplied with you software to determine if it is
problems occur this that is causing the problems. Alternatively
you may wish to run the TOSHIBA PC
Diagnostic Tool to check the general operation
of the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
BD drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
You cannot access Make sure the drive’s disc tray is securely
a CD/DVD/BD in the closed. Press gently until it clicks into place.
drive
Problem Procedure
Open the disc tray and make sure the
CD/DVD/BD is properly seated. It should lie flat
with the label facing up.
A foreign object in the disc tray could block laser
light from reading the CD/DVD/BD. Make sure
there is no obstruction. Remove any foreign
object.
Check whether the CD/DVD/BD is dirty. If it is,
wipe it with a clean cloth dipped in water or a
neutral cleaner. Refer to the Media care section
in Chapter 4 for details on cleaning.
Some CD/DVD/BDs run The software or hardware configuration may be
correctly, but others do causing a problem. Make sure the hardware
not configuration matches your software’s needs.
Check the CD/DVD/BDs documentation.
Check the type of CD/DVD/BD you are using.
The drive supports:
BD-Combo: BD-ROM, BD-ROM DL,
BD-R, BD-R DL, BD-RE,
BD-RE DL
DVD-ROM: DVD-ROM, DVD-Video,
DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM
CD-ROM: CD-DA, CD-Text, Photo CD
(single/multi-session), CD-
ROM Mode 1, Mode 2, CD-
ROM XA Mode 2 (Form1,
Form2), Enhanced CD
(CD-EXTRA),
Recordable disc: CD-R, CD-RW, DVD-R,
DVD-R DL, DVD-RW,
DVD+R, DVD+R DL,
DVD+RW, DVD-RAM,
BD-R, BD-R DL, BD-RE,
BD-RE DL
Check the region code on the disc. It must match
that on the BD drive. Region codes are listed in
the Optical disc drives section in Chapter 2, The
Grand Tour.
Problem Procedure
Cannot write correctly If you have trouble in writing, make sure you
have taken the following precautions:
Use only media recommended by TOSHIBA.
Do not use the mouse or keyboard while writing.
Use only the software supplied with the computer
for recording.
Do not run or start other software while writing.
Do not jar the computer while writing.
Do not connect/disconnect external devices or
install/remove internal cards while writing. If
problems persist, contact your dealer.
Pointing device
If you are using a USB mouse, you should also refer to both the USB
device section in this chapter, and the documentation supplied with your
mouse.
Touch Pad
Problem Procedure
The Touch Pad does Check the Device Select settings.
not work. Click Start Control Panel.Select Large icons
or Small icons in View by, and then click
Mouse.
Pressing FN + F9 or Touch Pad ON/OFF button
to enable.
On-screen pointer does In this instance the system might be busy - Try
not respond to pointing moving the mouse again after waiting a short
device operation while.
Double-tapping does In this instance, you should initially try changing
not work the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start Control
Panel.Select Large icons or Small icons in
View by, and then click Mouse.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.
The on-screen pointer In this instance, you should initially try changing
moves too fast or too the speed setting within the Mouse Control utility.
slow 1. To access this utility, click Start Control
Panel.Select Large icons or Small icons in
View by, and then click Mouse.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
Problem Procedure
The reaction of Touch Adjust the touch Sensitivity.
pad is either too 1. Click Start Control Panel.Select Large
sensitive or not icons or Small icons in View by, and then
sensitive enough. click Mouse.
2. Within the Mouse Properties window, click
the Device Settings tab..
3. Click the settings... button.
4. The Properties for Synaptics TouchPad
V7.2 on PS/2 Port screen appears. Double-
click Sensitivity in the Select an item
Pointing section on the left side of the
screen.
5. IPalmCheck and Touch Sensitivity are
displayed. Click Touch Sensitivity.
6. Move the slide bar for Touch Sensitivity to
make an adjustment. Click the OK button.
7. Click the OK button on the Device Settings
tab.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
USB mouse
Problem Procedure
On-screen pointer does In this instance the system might be busy - Try
not respond to mouse moving the mouse again after waiting a short
operation while.
Remove the mouse from the computer and then
reconnect it to a free USB port it in order to
ensure it is firmly attached.
Double-clicking does In this instance, you should initially try changing
not work the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start Control
Panel.Select Large icons or Small icons in
View by, and then click Mouse.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.
Problem Procedure
The on-screen pointer In this instance, you should initially try changing
moves too fast or too the speed setting within the Mouse Control utility.
slow 1. To access this utility, click Start Control
Panel.Select Large icons or Small icons in
View by, and then click Mouse.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The on-screen pointer The elements of the mouse responsible for
moves erratically detecting movement might be dirty - please refer
to the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
Problem Procedure
USB device does not Remove the USB device from the computer and
work then reconnect it to a free port it in order to
ensure it is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
If you are using an operating system that does
not support USB, you are still able to use a USB
mouse and/or USB keyboard by setting the
Legacy USB Support option within the
TOSHIBA HW Setup utility to Enabled.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
eSATA device
In addition to the information in this section, please also refer to the
documentation supplied with your eSATA device.
Problem Procedure
eSATA device does not Remove the eSATA device from the computer
work and then reconnect it to a free port it in order to
ensure it is firmly attached.
A connected eSATA device may not be
recognized if it is connected to the computer's
eSATA/USB combo port while the computer is in
Sleep Mode or Hibernation Mode. If this occurs,
disconnect the eSATA device and then reconnect
the device while the computer is turned on.
Ensure that any required eSATA device drivers
are properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.
Problem Procedure
No sound is heard Adjust the volume.
To increase the volume click the volume up
button, and to decrease it click the volume down
button.
Check the software volume settings.
Please check to see if Mute is turned to Off
Check to make sure the headphone connection
is secure.
Check within the Windows Device Manager
application to ensure the sound device is
enabled and that the device is properly working.
For further information, please refer to
"Troubleshooting in Windows" section of
Windows Help and Support.
Problem Procedure
Annoying sound is In this instance you may be experiencing
heard feedback from either the internal microphone or
an external microphone connected to the
computer - please refer to Sound System in
Chapter 4, Operating Basics for further
information.
Volume cannot be adjusted during Windows start
up or shut down.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
External monitor
Please also refer to Chapter 3, Hardware, Utilities and Options, and to the
documentation supplied with your monitor for further information.
Problem Procedure
Monitor does not turn After confirming that the monitor's power switch
on is on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power
outlet.
No display Try adjusting the contrast and brightness
controls on the external monitor.
Press the FN + F5 hot key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is
connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will
not display when the computer wakes up from
Sleep Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in
Sleep or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external
monitor may not display when turned on again.
If this occurs, press FN + F5 to re-set the display
panel and external monitor to clone mode.
Problem Procedure
Display error occurs Check that the cable connecting the external
monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
LAN
Problem Procedure
Cannot access LAN Check for a firm cable connection between the
LAN jack and the LAN hub.
Wake-up on LAN does Make sure the AC adaptor is connected. The
not work Wake-up on LAN function consumes power even
when the system is off.
If problems persist, consult your LAN
administrator.
Wireless LAN
If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to
Chapter 4, Operating Basics.
Problem Procedure
Cannot access Make sure the computer's Wireless
Wireless LAN communication function is on.
If problems persist, contact your LAN
administrator.
Bluetooth
For further information on Bluetooth wireless communication, please refer
to Chapter 4, Operating Basics.
Problem Procedure
Cannot access Check to ensure the computer's Wireless
Bluetooth device Communication function is on.
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned
on.
Check to ensure that no optional Bluetooth
Adaptor is installed in the computer - the built-in
Bluetooth hardware cannot operate
simultaneously with another Bluetooth controller.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the location listed in the enclosed warranty
booklet or visit http://www.toshiba-europe.com on the Internet.
Appendix A
Specifications
Environmental Requirements
Conditions Ambient temperature Relative humidity
Operating 5°C (41°F) to 35°C (95°F) 20% to 80%
(noncondensing)
Non-operating -20°C (-4°F) to 60°C (140°F) 10% to 90%
(noncondensing)
Wet-bulb 26°C maximum
temperature
Conditions Altitude (from sea level)
Operating 0 to 3,000 meters
Non-operating 0 to 10,000 meters
maximum
Power Requirements
AC adaptor 100-240 volts AC
50 or 60 hertz (cycles per second)
Computer 19V DC
Appendix B
Display controller
The display controller interprets software commands into hardware
commands that turn particular parts on the screen on or off.
Due to the display panel's increased resolution, lines may appear broken
in when displaying images in full-screen text mode.
The display controller also controls the video mode and uses industry
standard rules to govern the screen resolution and the maximum number of
colors that can be displayed at any one time. Therefore, software written for
a given video mode will run on any computer that supports that mode.
Video mode
Video mode settings are configured via the Screen Resolution dialog.
To open the Screen Resolution dialog, click Start Control Panel
Appearance and Personalization Display Change display
settings.
If you are running some applications (for example a 3D application or
video playback and so on), you may see some disturbance, flickering or
frame dropping on your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.
Disabling Windows AeroTM may also help correct this issue.
Appendix C
Wireless LAN
This appendix is intended to help you get your Wireless LAN network up
and running, with a minimum of parameters.
Card Specifications
Form Factor PCI Express Mini Card
Compatibility ■ IEEE 802.11 Standard for Wireless LANs
■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi
Alliance. The "Wi-Fi CERTIFIED" logo is a
certification mark of the Wi-Fi Alliance.
Network Operating ■ Microsoft Windows Networking
System
Media Access ■ CSMA/CA (Collision Avoidance) with
Protocol Acknowledgment (ACK)
Radio Characteristics
Radio Characteristics of Wireless LAN module may vary according to:
■ Country/region where the product was purchased
■ Type of product
Wireless communication is often subject to local radio regulations.
Although Wireless LAN wireless networking products have been designed
for operation in the license-free 2.4GHz and 5GHz band, local radio
regulations may impose a number of limitations to the use of wireless
communication equipment.
Refer to the printed manual for regulatory information that may apply in
your country/region.
The range of the wireless signal is related to the transmit rate of the
wireless communication. Communications at lower transmit range may
travel larger distances.
■ The range of your wireless devices can be affected when the antennas
are placed near metal surfaces and solid high-density materials.
■ Range is also impacted due to "obstacles" in the signal path of the radio
that may either absorb or reflect the radio signal.
2.4 GHz Band Channels Sets (Wireless IEEE 802.11 Revision b, g and n)
Frequency Range 2400-2483.5 MHz
Channel ID
1 2412
2 2417
3 2422
4 2427
5 2432
6 2437
7 2442
8 2447
9 2452
10 2457*1
11 2462
12 2467*2
13 2472*2
*1 Factory-set default channels
*2 The band width and the channel which can be used depends on the
installed wireless LAN module. And the approved channels on using are
different at each country or region. When using these channels in any
country or region, refer to the section Approved Countries/Regions for
use in the printed manual. The channel configuration is managed as
follows:
Appendix D
Regulatory statements
General
This product complies with any mandatory product specification in any
country/region where the product is sold. In addition, the product complies
with the following.
Appendix E
The power cord’s AC input plug must be compatible with the various
international AC power outlets and the cord must meet the standards for
the country/region in which it is used. All cords must meet the following
specifications:
Length: Minimum 1.7 meters
Wire size: Minimum 0.75 mm2
Current rating: Minimum 2.5 amperes
Voltage rating: 125 or 250 VAC
(depending on country/region’s power standards)
Certification agencies
U.S. and Canada: UL listed and CSA certified
No. 18 AWG, Type SVT or SPT-2
Australia: AS
Japan: DENANHO
China: CQC, CEMC
Europe:
Austria: OVE Italy: IMQ
Belgium: CEBEC The Netherlands: KEMA
Denmark: DEMKO Norway: NEMKO
Finland: FIMKO Sweden: SEMKO
France: LCIE Switzerland: SEV
Germany: VDE United Kingdom: BSI
In Europe, two conductors power cord must be VDE type, H05VVH2-F or
H03VVH2-F and for three conductors power cord must be VDE type,
H05VV-F.
For the United States and Canada, two pin plug configuration must be a
2-15P (250V) or 1-15P (125V) and three pin plug configuration must be
6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical
code handbook and the Canadian Electrical Code Part II.
The following illustrations show the plug shapes for the U.S.A. and Canada,
the United Kingdom, Australia, Europe and China.
UL approved BS approved
Australia Europe
Appendix F
Appendix G
Legal Footnotes
Non-applicable Icons
Certain computer chassis are designed to accommodate all possible
configurations for an entire product series. Therefore, please be aware that
your selected model may not have all the features and specifications
corresponding to all of the icons or switches shown on the computer
chassis.
CPU
Central Processing Unit ("CPU") Performance Legal Footnotes.
CPU performance in your computer product may vary from specifications
under the following conditions:
■ use of certain external peripheral products
■ use of battery power instead of AC power
■ use of certain multimedia, computer generated graphics or video
applications
■ use of standard telephone lines or low speed network connections
■ use of complex modeling software, such as high end computer aided
design applications
■ use of several applications or functionalities simultaneously
■ use of computer in areas with low air pressure (high altitude >1,000
meters or >3,280 feet above sea level)
■ use of computer at temperatures outside the range of 5°C to 30°C (41°F
to 86°F) or >25°C (77°F) at high altitude (all temperature references are
approximate and may vary depending on the specific computer model -
please refer to your computer documentation or visit the Toshiba
website at http://www.pcsupport.toshiba.com for details).
CPU performance may also vary from specifications due to design
configuration.
64-Bit Computing
64-bit processors are designed to take advantage of 32 and 64 bit
computing.
64-bit computing requires that the following hardware and software
requirements are met:
■ 64-bit Operating System
■ 64-bit CPU, Chipset and BIOS (Basic Input/Output System)
■ 64-bit Device drivers
■ 64-bit applications
Certain device drivers and/or applications may not be compatible with a
64-bit CPU and therefore may not function properly.
Battery Life
Battery life may vary considerably depending on product model,
configuration, applications, power management settings and features
utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
achieved on select models and configurations tested by Toshiba at the time
of publication. Recharge time varies depending on usage. Battery may not
charge while computer is consuming full power.
After going through many charge and discharge cycles, the battery will lose
its ability to perform at maximum capacity and will need to be replaced.
This is a normal phenomenon for all batteries. To purchase a new battery
pack, see the accessories information that is shipped with your computer.
LCD
Over a period of time, and depending on the usage of the computer, the
brightness of the LCD screen will deteriorate. This is an intrinsic
characteristic of LCD technology.
Maximum brightness is only available when operating in AC power mode.
Screen will dim when the computer is operated on battery power and you
may not be able to increase the brightness of the screen.
Wireless LAN
The transmission speed over the wireless LAN and the distance over which
wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The actual transmission speed will be lower than the theoretical maximum
speed.
Copy Protection
Applicable copy protection standards included in certain media may
prevent or limit recording or viewing of the media.
Appendix H
Always take care of your computer and try to prevent it from being stolen.
You are the owner of a valuable technical device, which may be highly
attractive to thieves, so please do not leave it unattended in a public place.
To further help protect against theft, security cables can be bought for use
with your notebook when it is being used at home or in the office.
Make a note of your computer’s machine type, model number, and serial
number, and put it in a safe place. You will find this information on the
underside of your notebook. Please also keep the receipt of the computer
you purchased.
Should your computer be stolen, however, we’ll help you try to find it.
Before contacting TOSHIBA, please prepare the following information
which is necessary to uniquely identify your computer:
■ In which country was your computer stolen?
■ What type of machine do you have?
■ What was the model number (PA number)?
■ What was the serial number (8 digits)?
■ When was it stolen, i.e. date?
■ What is your address, phone, and fax number?
To register the theft on paper, please follow these procedures:
■ Fill in the TOSHIBA Theft Registration form (or a copy of it) below.
■ Attach a copy of your receipt showing where your computer was
purchased.
■ Either fax or send the receipt and registration form to the address
below.
To register the theft online, please follow these procedures:
■ Visit http://www.toshiba-europe.com on the Internet. In the product
area, choose Computer Systems.
■ In the Computer Systems page, open the Support & Downloads menu
and choose the Stolen Units Database option.
Your entries are used to track your computer at our service points.
Machine type:
(e.g. Satellite L650/
L655/L650D/L655D /
Satellite Pro L650/
L650D Series)
Model number:
(e.g. PSL50EYXT)
Serial number:
(e.g. 12345678G)
Owner’s details
Last name, first name:
Company:
Street:
Postal Code/City:
Country:
Phone:
Fax:
Glossary
The terms in this glossary cover topics related to this manual. Alternate
naming is included for reference.
Abbreviations
AC: Alternating current
ACPI: Advanced Configuration and Power Interface
AMT: Intel Active Management Technology
ASCII: American Standard Code for Information Interchange
BD-R: Blu-ray Disc Recordable
BD-RE: Blu-ray Disc Rewritable
BIOS: basic input/output system
bps: bits per second
CD: compact disc
CD-ROM: Compact Disc Read-Only Memory
CD-RW: Compact Disc-ReWritable
CMOS: complementary metal-oxide semiconductor
CPU: central processing unit
CRT: cathode ray tube
DC: direct current
DDC: display data channel
DDR: double data rate
DIMM: dual inline memory module
DVD: digital versatile disc
DVD-R: Digital Versatile Disc-Recordable
DVD-RAM: Digital Versatile Disc-Random Access Memory
DVD-R (Dual Layer): Digital Versatile Disc Recordable Dual Layer
DVD-ROM: Digital Versatile Disc-Read Only Memory
DVD-RW: Digital Versatile Disc-ReWritable
DVD+R (Double Layer): Digital Versatile Disc Recordable Double Layer
eSATA: external Serial ATA
Index
A C
AC adaptor 3-3 CD/DVD/BD drive
additional 3-27 using 4-7
connecting 1-3 Cleaning the computer 4-31
DC IN 19V jack 2-5 Cooling vents 2-2
ASCII characters 5-5 Corel DVD MovieFactory for
TOSHIBA 3-11
B
Battery D
charging 6-5 DC IN indicator 2-9, 6-3
extending life 6-7 Display 3-4
indicator 2-9, 6-2 automatic power off 3-6
monitoring capacity 6-6 brightness down 5-3
real time clock 3-2, 6-4 brightness up 5-4
save mode 3-7 controller B-1
types 6-3 hinges 2-8
Battery pack 2-5, 3-2 opening 1-6
replacing 6-8 screen 2-8
BD drive Documentation list 1-1
problems 8-9 Dual Pointing Device
Bluetooth 3-6, 4-27 Touch Pad 2-9, 4-1
Bluetooth Stack for Windows Touch Pad control buttons 4-1
by Toshiba 3-10 using 4-1
problems 8-18 DVD Super Multi drive
Boot Priority 7-3 problems 8-9
Bridge media slot 2-4, 3-12
indicator 2-10 E
using 3-12 Enable/Disable Wireless
communication 4-28
Equipment checklist 1-1
eSATA device 3-23
eSATA/USB combo port 2-3
problems 8-15
External monitor 2-3, 3-22
problems 8-16
F Zoom 5-4
HW Setup
FN + 1 (TOSHIBA Zooming Utility
accessing 7-1
reduce) 5-4
Boot priority 7-3
FN + 2 (TOSHIBA Zooming Utility
display 7-3
enlarge) 5-4
general 7-1
FN + ESC (Mute) 5-3
keyboard 7-4
FN + F1 (Lock) 5-3
LAN 7-5
FN + F2 (Power Plan) 5-3
SATA 7-6
FN + F3 (Sleep) 5-3
window 7-1
FN + F4 (Hibernate) 5-3
USB 7-5
FN + F5 (Output) 5-3
FN + F6 (Brightness Down) 5-3 J
FN + F7 (Brightness Up) 5-4 Indicators 2-9
FN + F8 (Wireless) 5-4
FN + F9 (Touch Pad) 5-4 K
FN + space (Zoom) 5-4 Keyboard 5-1
Function keys 5-2 emulating enhanced
G keyboard 5-2
FN Sticky key 5-5
Graphics controller 3-5 Function keys F1...F12 5-2
H Hot keys 5-3
problems 8-7
Hard disk drive 3-3
typewriter keys 5-1
automatic power off 3-7
Windows special keys 5-5
Hard Disk Drive/Optical Disc Drive
indicator 2-9 L
HDMI 3-24 LAN 3-6, 4-29
Heat dispersal 3-8, 4-32 cable types 4-29
Hibernation Mode 3-8 connecting 4-30
Hot keys 3-6 disconnecting 4-30
Brightness Down 5-3 jack 2-3
Brightness Up 5-4 problems 8-17
Hibernate 5-3
Lock 5-3 M
Mute 5-3 Media care 4-22
Output 5-3 Card care 3-14
Power Plan 5-3 Memory card care 3-15
Sleep 5-3 Memory 3-1
TOSHIBA Zooming Utility additional 3-27
(enlarge) 5-4 installing 3-18
TOSHIBA Zooming Utility removing 3-20
(reduce) 5-4 Memory media
Touch Pad 5-4 inserting 3-15
Wireless 5-4 removing 3-16
Volume down 5-4 Memory Stick 3-13
Volume up 5-4
W
Web Camera 2-8, 3-5, 4-3
Video mode B-1
Video RAM 3-2
Wireless communication 4-25
indicator 2-10, 4-28
Wireless LAN 3-6, 4-26
problems 8-17
USB device
problems 8-14
Using WinDVD BD for
TOSHIBA 4-20
Utilities and Applications 3-9