Samsung Galaxy J4 SM-J400 - Schematic Diagarm
Samsung Galaxy J4 SM-J400 - Schematic Diagarm
Samsung Galaxy J4 SM-J400 - Schematic Diagarm
SM-J400F/DS
SM-J400G/DS
User Manual
2
Table of Contents
Settings Appendix
109 Introduction 141 Troubleshooting
109 Connections
110 Wi-Fi
112 Bluetooth
114 Data saver
115 Mobile Hotspot and Tethering
116 SIM card manager (dual SIM
models)
116 More connection settings
118 Sounds and vibration
119 Dolby Atmos (surround sound)
119 Notifications
120 Display
121 Blue light filter
121 Changing the screen mode or
adjusting the display colour
123 Screensaver
123 Wallpapers and themes
124 Advanced features
125 Dual Messenger
126 Device maintenance
128 Apps
128 Lock screen
129 Security
130 Secure Folder
135 Cloud and accounts
136 Backup and restore
137 Google
137 Accessibility
138 General management
139 Software update
140 User manual
140 About phone
3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
r Descriptions are based on the device’s default settings.
r Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
r Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
r Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
r Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
r Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
r You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
r Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
r Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
4
Basics
r Be careful not to forget your unlock codes for the screen lock, accounts, and other
security features. If you forget an unlock code, you will not be able to use the device if
you do not reset it. Samsung is not responsible for any data loss or inconvenience caused
by forgotten unlock codes.
r Depending on the region, you can view the regulatory information on the device. To
view the information, launch the Settings app and tap About phone Regulatory
information.
Instructional icons
Caution: situations that could cause damage to your device or other equipment
5
Basics
The wireless charging or fast charging feature is only available on supported models.
6
Basics
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
r During the initial setup after purchase or when restoring data
r When downloading large files
r When using apps that require more power or using apps for extended periods
– When playing high-quality games for extended periods
– When recording videos for extended periods
– When streaming videos while using the maximum brightness setting
– When connecting to a TV
r While multitasking (or, when running many apps in the background)
– When using Multi window
– When updating or installing apps while recording videos
– When downloading large files during a video call
– When recording videos while using a navigation app
r When using large amount of data for syncing with the cloud, email, or other accounts
r When using a navigation app in a car while the device is placed in direct sunlight
r When using the mobile hotspot and tethering feature
r When using the device in areas with weak signals or no reception
r When charging the battery with a damaged USB cable
r When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
r When you are roaming
7
Basics
8
Basics
9
Basics
Device layout
Speaker
Proximity sensor
Power key
Touchscreen
Home key
Earphone jack
Rear camera
GPS antenna
Flash
Volume key
Speaker
Back cover
Main antenna
10
Basics
r Connectivity problems and battery drain may occur in the following situations:
– If you attach metallic stickers on the antenna area of the device
– If you attach a device cover made with metallic material to the device
– If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
r Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
r Do not cover the proximity sensor area with screen accessories, such as a screen
protector or stickers. Doing so may cause the sensor to malfunction.
r Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key Function
r Press and hold to turn the device on or off.
Power
r Press to turn on or lock the screen.
Recents r Tap to open the list of recent apps.
r Press to turn on the screen while the screen is locked.
Home r Press to return to the Home screen.
r Press and hold to launch Google.
r Tap to return to the previous screen.
Back
r Tap and hold to access additional options for the current screen.
11
Basics
Battery
Installing the battery
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the
device’s contacts.
12
Basics
13
Basics
4 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Do not remove the battery before removing the charger. This may damage the
device.
14
Basics
15
Basics
2 Single SIM models: Insert the SIM or USIM card with the gold-coloured contacts
facing downwards.
16
Basics
Dual SIM models: Insert the SIM or USIM card with the gold-coloured contacts facing
downwards.
Insert the primary SIM or USIM card into SIM card slot 1 ( 1 ) and the secondary SIM or
USIM card into SIM card slot 2 ( 2 ).
Do not insert a memory card into the SIM card slot. If a memory card happens to be
lodged in the SIM card slot, take the device to a Samsung Service Centre to remove
the memory card.
17
Basics
18
Basics
19
Basics
20
Basics
21
Basics
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
22
Basics
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
Select a language.
5 Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap Not now.
23
Basics
6 Sign in to your Samsung account. You can enjoy Samsung services and keep your data
up to date and secure across all of your devices. Refer to Samsung account for more
information.
7 Select features you want to use and complete the initial setup.
The Home screen will appear.
24
Basics
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the Settings app
and tap Cloud and accounts Accounts Samsung account Help.
1 Launch the Settings app and tap Cloud and accounts Accounts Add account.
25
Basics
1 Launch the Settings app and tap Cloud and accounts Accounts Add account.
3 Enter your email address and password, and then tap SIGN IN.
If you forget your account information, tap Find ID or Reset password. You can find your
account information when you enter the required information.
1 Launch the Settings app and tap Cloud and accounts Accounts.
3 Tap REMOVE, enter your Samsung account password, and then tap REMOVE ACCOUNT.
26
Basics
Smart Switch
Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the
Settings app and tap Cloud and accounts Smart Switch. If you do not have the app,
download it from Galaxy Apps or Play Store.
2 On your device, launch the Settings app and tap Cloud and accounts Smart Switch.
5 On your device, tap WIRELESS RECEIVE and select the previous device type.
6 Follow the on-screen instructions to transfer data from your previous device.
27
Basics
3 On your device, launch the Settings app and tap Cloud and accounts Smart Switch
EXTERNAL STORAGE RESTORE.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
6 On the computer, follow the on-screen instructions to transfer data to your device.
28
Basics
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Samsung account for more information.
Backing up data
2 Launch the Settings app, select the backup option, and back up your data.
r If your device supports Samsung Cloud, launch the Settings app, tap Cloud and
accounts Samsung Cloud, select your device under BACKUP AND RESTORE,
tap Back up, and then back up your data.
r The data backup method may vary depending on your model.
r Some data will not be backed up. To check which data will be backed up, launch
the Settings app, tap Cloud and accounts Samsung Cloud, select your device
under BACKUP AND RESTORE, and then tap Back up.
Restoring data
1 On your new device, launch the Settings app and tap Cloud and accounts Samsung
Cloud.
2 Select your previous device under BACKUP AND RESTORE and tap Restore data.
3 Tick the data types you want to restore and tap RESTORE.
29
Basics
Syncing data
You can sync data saved in your device with Samsung Cloud and access it from other devices.
1 On your new device, launch the Settings app and tap Cloud and accounts Samsung
Cloud.
3 Tap the switches next to the items you want to sync with.
Checking data
You can check the saved items and used memory of your Samsung Cloud. Launch the
Settings app and tap Cloud and accounts Samsung Cloud.
r You can immediately check your used memory and saved items, such as, GALLERY,
SAMSUNG NOTES, and SAMSUNG CLOUD DRIVE. Tap each card and enter the next
page. You can change the settings or check the saved data.
r You can check the backup data in your Samsung account by using the BACKUP AND
RESTORE option. Select your device and tap Restore data.
30
Basics
Tapping
Tap the screen.
31
Basics
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
32
Basics
The screen may appear differently depending on the region or service provider.
A widget
An app A folder
33
Basics
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area and tap Home screen settings
Apps button Show Apps button APPLY. The Apps button will be added at the
bottom of the Home screen.
Apps button
34
Basics
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top or bottom of the screen. A shortcut to the app will be added on
the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over
another app.
2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created. Tap Enter folder name and
enter a folder name.
35
Basics
r Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
r Themes: Change the device’s theme. Visual elements of interface, such as colours, icons,
and wallpapers, will change depending on the selected theme.
r Widgets: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
r Home screen settings: Change the size of the grid to display more or fewer items on the
Home screen and more.
36
Basics
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
/ Signal strength
Roaming (outside of normal service area)
/ Preferred SIM or USIM card for calls (dual SIM models)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
37
Basics
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key or the Home key to turn on the screen.
Locked screen
38
Basics
Screen capture
Capture a screenshot while using the device.
Press and hold the Home key and the Power key simultaneously. You can view captured
images in Gallery.
It is not possible to capture a screenshot while using some apps and features.
39
Basics
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
Launch Settings.
Quick setting buttons
Preferred SIM or USIM card for
each option. Tap to access the
SIM card manager. (dual SIM
models)
40
Basics
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap Button order, tap and hold a button, and then drag it to
another location.
41
Basics
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
r When the keyboard is opened for the first time, the keyboard setup screen will
appear. Set the input language, keyboard type, and keyboard settings and then tap
START.
r Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Enter a space.
42
Basics
2 Drag or to select the desired text, or tap Select all to select all text.
4 Tap and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.
43
Basics
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1 Tap and hold over a word that you want to look up.
If the word you want to look up is not selected, drag or to select the desired text.
44
Apps and features
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Open the Samsung folder and launch the Galaxy Apps app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap Settings Auto update apps, and
then select an option.
Play Store
Purchase and download apps.
Launch the Play Store app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap Settings Auto-update apps, and
then select an option.
45
Apps and features
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
r Disable: Disable selected default apps that cannot be uninstalled from the device.
r Uninstall: Uninstall downloaded apps.
Enabling apps
Launch the Settings app, tap Apps Disabled, select an app, and then tap ENABLE.
46
Apps and features
Bixby
Introduction
Bixby is a new interface that can communicate with you and it provides services that help you
to use your smartphone more conveniently.
r Bixby Home: You can view recommended services and information that Bixby provides
by analysing your usage patterns and your routine.
r Reminder: You can create reminders to schedule to-do items or to view content later.
r To use the Bixby feature, your device must be connected to a Wi-Fi or mobile
network.
r To use the Bixby feature, you must register and sign in to your Samsung account.
Starting Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must register
and sign in to your Samsung account according to the on-screen instructions and agree to
the terms and conditions.
3 Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account.
If you are already signed in, this step will not appear.
5 Read and agree to the terms and conditions and tap NEXT.
The Bixby Home screen will appear.
47
Apps and features
Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.
Recommended content
Upcoming reminder
48
Apps and features
49
Apps and features
Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
r To receive more accurate notifications, connect to a Wi-Fi or mobile network.
r To fully use this feature, you must register and sign in to your Samsung account.
r To use location reminders, the GPS feature must be activated.
Starting Reminder
You can start Reminder from Bixby Home.
3 Tap START.
If the Add Reminder on Home screen option is ticked, you can launch the Reminder
app ( ) from the Home screen.
50
Apps and features
Creating reminders
Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.
For example, create a reminder to alert you to ‘Water the flowers when I get home’.
3 Tap Set conditions Pick a place and set the location to home.
51
Apps and features
1 Select a reminder to edit and tap EDIT. Alternatively, swipe right on a reminder and tap
Edit.
Reminder information
Checklist
Reminder conditions
Repeat interval
Add an image.
52
Apps and features
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap COMPLETE. Alternatively, swipe to the left on
a reminder.
Restoring reminders
Restore reminders that have been completed.
Deleting reminders
To delete a reminder, swipe right on a reminder and tap Delete. To delete multiple reminders,
tap and hold a reminder, tick reminders to delete, and then tap DELETE.
53
Apps and features
Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Launch the Phone app and enter a phone number.
If the keypad does not appear on the screen, tap to open the keypad.
54
Apps and features
1 Tap to open the keypad if the keypad does not appear on the screen.
3 Enter the country code, area code, and phone number, and then tap .
For dual SIM models, enter the country code, area code, and phone number, and then tap
or .
55
Apps and features
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the rejection message bar upwards.
To create various rejection messages, launch the Phone app, tap Settings Quick
decline messages, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the Phone app and tap RECENTS to view missed
calls.
56
Apps and features
57
Apps and features
3 Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the
number to an existing contact.
3 Tap Create contact to create a new contact, or tap Update existing to add the number to
an existing contact.
3 Tap Add tag, enter a tag, and then tap DONE. When a call comes from that number, the
tag will show under the number.
58
Apps and features
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the Contacts app, tap , and then select a storage location.
Add an image.
Depending on the selected storage location, the types of information you can save
may vary.
3 Tap SAVE.
59
Apps and features
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the Contacts app and tap Manage contacts Import/Export contacts
IMPORT.
1 Launch the Settings app, tap Cloud and accounts Accounts and select the account to
sync with.
2 Tap Sync account and tap the Sync Contacts switch to activate it.
For the Samsung account, tap Sync settings and tap the Contacts switch to activate
it.
60
Apps and features
Tap the contact’s name Details. Then take one of the following actions:
r : Add to favourite contacts.
r / : Make a voice or video call.
r : Compose a message.
r : Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
61
Apps and features
3 Tap Profile sharing, and then tap the switch to activate it.
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in Contacts.
To change the scope of contacts to share your profile with, tap Share with, select an item
to share, and then select an option.
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
3 Tap Add member, select contacts to add to the group, and then tap DONE.
4 Tap SAVE.
62
Apps and features
1 Launch the Contacts app and tap Manage contacts Merge contacts.
Deleting contacts
1 Launch the Contacts app and tap Delete.
63
Apps and features
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
3 Enter a message.
To record and send a voice message, tap and hold , say your message, and then
release your finger. The recording icon appears only while the keyboard is hidden.
64
Apps and features
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Launch the Messages app and tap Settings Block numbers and messages
Block numbers.
2 Tap INBOX and select a contact. Or, tap CONTACTS, select contacts, and then tap DONE.
To manually enter a number, tap Enter number, enter a phone number, and then tap .
1 Launch the Messages app, tap Settings Notifications, and then tap the switch to
activate it.
65
Apps and features
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Open the Samsung folder and launch the Internet app.
To view the toolbars, drag your finger downwards slightly on the screen.
66
Apps and features
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
67
Apps and features
Email
Setting up email accounts
Set up an email account when opening Email for the first time.
2 Enter the email address and password, and then tap SIGN IN.
To manually register an email account, tap MANUAL SETUP.
Sending emails
Reading emails
When Email is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap your account name, and then tap the Sync account switch to activate
it.
68
Apps and features
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
r Do not take photos or record videos of other people without their permission.
r Do not take photos or record videos where legally prohibited.
r Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch Camera:
r Launch the Camera app.
r On the locked screen, drag outside the circle.
r Some methods may not be available depending on the region or service provider.
r Some camera features are not available when you launch the Camera app from the
locked screen or when the screen is turned off while the screen lock method is set.
r If photos you take appear blurry, clean the camera lens and try again.
69
Apps and features
Basic shooting
Taking photos or recording videos
1 Tap the image on the preview screen where the camera should focus.
Preview
Stickers list thumbnail
Current mode Take a photo.
Record a video.
Camera settings
Options for
current shooting
mode
r To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag on the adjustment bar towards or .
r To capture an image from the video while recording, tap .
r To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap .
r The preview screen may vary depending on the shooting mode and which camera
is being used.
r The camera automatically shuts off when unused.
r Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
r Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
70
Apps and features
If another camera button is not added, tap on the preview screen and tap the
Floating Camera button switch to activate it.
Zooming features are available only when using the rear camera.
71
Apps and features
You can edit the shooting modes list. On the preview screen, tap Edit camera
modes. Alternatively, tap and hold the shooting modes list on the preview screen.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the shooting modes list, tap AUTO.
Pro mode
Capture photos and videos while manually adjusting various shooting options, such as
exposure value and ISO value.
On the shooting modes list, tap PRO. Select options and customise the settings, and then tap
to take a photo or tap to record a video.
Available options
r : Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
r : Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
r : Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
72
Apps and features
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
r Move the camera slowly in one direction.
r Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
r Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
Night mode
Take a photo in low-light conditions, without using the flash.
On the shooting modes list, tap NIGHT.
73
Apps and features
Sports mode
Take clearer photos of fast-moving subjects, such as a person running or a pet in motion.
On the shooting modes list, tap SPORTS.
You must first add this mode to the shooting modes list before you can use it. On the
preview screen, tap Edit camera modes Rear camera, and then tick Sports.
74
Apps and features
Selfie mode
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
To use various shooting options for the front camera, tap Shooting methods,
and then tap the switches to activate them.
2 Select the options below to apply beauty effects to your face on the preview screen and
take a photo of yourself.
r Skin tone: Make your skin appear brighter and clearer.
r Face: Adjust the face shape and make your face appear slimmer.
r Eyes: Make your eyes appear bigger.
75
Apps and features
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
To use various shooting options for the front camera, tap Shooting methods,
and then tap the switches to activate them.
5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
r Make sure to keep the white frame inside the viewfinder window.
r The subjects should remain still while taking wide self-portraits.
r The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
76
Apps and features
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
REAR CAMERA
r Picture size: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
r Video size: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
r Timer: Select the length of the delay before the camera automatically takes a photo.
77
Apps and features
FRONT CAMERA
r Picture size: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
r Video size: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
r Timer: Select the length of the delay before the camera automatically takes a photo.
r Save pictures as previewed: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
r Shooting methods: Select shooting options to use.
COMMON
r Edit camera modes: View available shooting modes or edit the shooting modes list.
r Grid lines: Display viewfinder guides to help composition when selecting subjects.
r Location tags: Attach a GPS location tag to the photo.
r GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
r Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
r Review pictures: Set the device to show photos after capturing them.
r Quick launch: Set the device to launch the camera by pressing the Home key twice
quickly.
This feature may not be available depending on the region or service provider.
78
Apps and features
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
79
Apps and features
2 Select an image.
You can create a GIF animation or collage from multiple images. Tap Create new
GIF or Collage, and then select images.
80
Apps and features
Viewing videos
2 Select a video to play. Video files show the icon on the preview thumbnail.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
81
Apps and features
Edit information.
File details
People
information
Location
information
Auto created
content
Tags
82
Apps and features
Viewing albums
You can view your images and videos sorted by folders or albums. The animations or collages
you have created will also be sorted in your folders on the albums list.
Launch the Gallery app, tap ALBUMS, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the Camera and Screenshots
albums.
To show albums again, tap Hide or unhide albums, deselect albums to show, and then
tap APPLY.
83
Apps and features
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the Gallery app, tap STORIES, and then select a story.
Creating stories
Create stories with various themes.
Deleting stories
84
Apps and features
3 Tap DELETE.
85
Apps and features
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view.
86
Apps and features
3 In the lower window, swipe upwards or downwards to select another app to launch.
To launch apps not in the list of recently used apps, tap APP LIST and select an app.
87
Apps and features
Switch locations
between app windows.
88
Apps and features
89
Apps and features
App pair
90
Apps and features
Samsung Members
Samsung Members offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members
can help you solve any problems you might encounter while using your device.
Additional options
Send feedback.
r This app’s availability and supported features may vary depending on the region or
service provider.
r To submit your feedback or post your comments, you must sign in to your
Samsung account. Refer to Samsung account for more information.
91
Apps and features
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
2 Select an input method from the toolbar at the top of the screen and compose a note.
Tap Image to insert an image by selecting from Gallery or by taking a photo.
Tap Voice to record a voice recording and insert it into the note. Voice recording
will start immediately.
Deleting notes
1 Launch the Samsung Notes app, tap ALL or COLLECTIONS, and then select a category.
3 Tap .
92
Apps and features
Calendar
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1 Launch the Calendar app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
93
Apps and features
Creating tasks
1 Launch the Calendar app and tap VIEW Tasks.
2 Tap Sync account and tap the Sync Calendar switch to activate it.
For the Samsung account, tap Sync settings and tap the Calendar switch to activate
it.
To add accounts to sync with, launch the Calendar app and tap Manage calendars
Add account. Then, select an account to sync with and sign in. When an account is added, it
will appear on the list.
Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your
progress, and keep track of your overall wellness and fitness.
94
Apps and features
To add items to the Samsung Health screen, tap Manage items, and then select items.
r GOALS: Set your daily fitness goals and view your progress.
r PROGRAMS: Use customisable exercise programmes.
r GENERAL TRACKERS: Monitor your activities, food intake, and body measurements.
r EXERCISE TRACKERS: Add trackers of various exercises and monitor your activities.
95
Apps and features
Goals
You can set your goals for weight management or a more balanced life. After setting your
goals, you can track your progress or view guides on the Samsung Health screen. On the
Samsung Health screen, tap SET GOALS. Alternatively, tap Manage items and select
Weight management or Balanced life.
TOGETHER
Together allows you to set up step count goals and compete with your friends. You can invite
friends to walk together, set target step counts, compete in challenges, and view your ranking
on the Steps leaderboard. On the Samsung Health screen, tap TOGETHER.
Steps
The device counts the number of steps you take and measures the distance travelled.
On the Samsung Health screen, tap the steps tracker.
r You may experience a brief delay while the steps tracker monitors your steps and
then displays your step count. You may also experience a brief delay before the
pop-up window indicates that your goal has been reached.
r If you use the steps tracker while travelling by car or train, vibration may affect your
step count.
96
Apps and features
Additional information
r Samsung Health is intended for fitness and wellness purposes only and is not intended
for use in the diagnosis of disease or other conditions, or in the cure, mitigation,
treatment, or prevention of disease.
r The available functions, features and addable applications for Samsung Health may vary
from country to country due to different local laws and regulations. You should check the
features and applications available in your specific region before use.
r Samsung Health applications and its service can be changed or discontinued without
prior notice.
r The purpose for data collection is limited to providing the service that you have
requested, including providing additional information to enhance your wellness, sync
data, data analysis and statistics or to develop and provide better services. (But if you sign
in to your Samsung account from Samsung Health, your data may be saved on the server
for data backup purposes.) Personal information may be stored until the completion of
such purposes. You can delete personal data stored by Samsung Health by using the
Reset data option in the Settings menu. To delete any data you have shared with social
networks or transferred to storage devices, you must delete them separately.
r You may share and/or sync your data with additional Samsung services or compatible
third party services that you select, as well as with any of your other connected devices.
Access to Samsung Health information by such additional services or third party devices
will only be permitted with your express approval.
r You assume full responsibility for the inappropriate use of data shared on social networks
or transmitted to others. Use caution when sharing your personal data with others.
r If the device is connected to measuring devices, verify the communication protocol to
confirm proper operation. If you use a wireless connection, such as Bluetooth, the device
may be affected by electronic interference from other devices. Avoid using the device
near other devices that transmit radio waves.
r Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before
using it.
97
Apps and features
Voice Recorder
Use this app to record or play voice memos.
1 Open the Samsung folder and launch the Voice Recorder app.
Start recording.
98
Apps and features
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Open the Samsung folder and launch the My Files app.
View files that are stored in each storage. You can also view files in your device or a memory
card by category.
To free up the device’s storage, tap Get more space.
To search for files or folders, tap .
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
ALARM
Launch the Clock app and tap ALARM.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap SAVE.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap DELETE.
99
Apps and features
WORLD CLOCK
Launch the Clock app and tap WORLD CLOCK.
Creating clocks
Tap , enter a city name or select a city from the globe, and then tap ADD.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap DELETE.
STOPWATCH
1 Launch the Clock app and tap STOPWATCH.
100
Apps and features
TIMER
1 Launch the Clock app and tap TIMER.
Calculator
Perform simple or complex calculations.
Launch the Calculator app.
Rotate the device to landscape orientation to display the scientific calculator. If Auto-rotate is
disabled, tap to display the scientific calculator.
To see the calculation history, tap HISTORY. To close the calculation history panel, tap
KEYPAD.
To clear the history, tap HISTORY CLEAR HISTORY.
To use the unit conversion tool, tap . You can convert various values, such as area, length,
or temperature, into other units.
101
Apps and features
Radio
Listening to the FM radio
Launch the Radio app.
Before you use this app, you must connect a headset, which serves as the radio antenna.
r The FM radio scans and saves available stations automatically when running for the
first time.
r This app may appear on the Apps screen depending on the region or service
provider.
Tap to turn on the FM radio. Select the radio station you want from the stations list.
Record a song from the FM radio. Add the current radio station to
the favourites list.
Turn the FM radio on or off.
Access additional options.
Enter radio station frequency
manually.
View the list of favourite stations. View the list of available stations.
102
Apps and features
Game Launcher
Introduction
Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one
place for easy access. You can set the device to game mode to play games more easily.
103
Apps and features
104
Apps and features
Capture screenshots.
105
Apps and features
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the Settings app, tap Advanced features, and then tap the Direct share switch to
activate it.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
106
Apps and features
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
107
Apps and features
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
108
Settings
Introduction
Customise settings for functions and apps. You can make your device more personalised by
configuring various setting options.
Launch the Settings app.
To search for settings by entering keywords, tap Search or .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap Connections.
r Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
r Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
r Data usage: Keep track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more information.
r Flight mode: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight mode.
109
Settings
r Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
r Mobile networks: Configure your mobile network settings.
r SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the
SIM card settings. Refer to SIM card manager (dual SIM models) for more information.
r Location: Change settings for location information permissions.
r More connection settings: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
1 On the Settings screen, tap Connections Wi-Fi, and then tap the switch to activate it.
110
Settings
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap Connections Wi-Fi, and then tap the switch to activate it.
2 Tap Wi-Fi Direct and select a device to transfer the image to.
111
Settings
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
r Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
r Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
r Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
r Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
1 On the Settings screen, tap Connections Bluetooth, and then tap the switch to
activate it.
The detected devices will be listed.
Your device is visible to other devices while the Bluetooth settings screen is open.
112
Settings
2 Tap Bluetooth, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Tap Unpair.
113
Settings
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap Connections Data usage Data saver and tap the switch to
activate it.
When the data saver feature is activated, the icon will appear on the status bar.
To select apps to use data without restriction, tap Allow app while Data saver on and
select apps.
114
Settings
r Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
r Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
r USB tethering: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
1 On the Settings screen, tap Connections Mobile Hotspot and Tethering Mobile
Hotspot.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
4 On the connected device, use the device’s mobile data connection to access the Internet.
115
Settings
116
Settings
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
4 Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
Printing content
While viewing content, such as images or documents, access the options list, tap Print
All printers..., and then select a printer.
117
Settings
118
Settings
Notifications
Change the notification settings for each app.
On the Settings screen, tap Notifications.
To display icon badges, tap the App icon badges switch to activate it. To change the badge
style, tap App icon badges.
To customise notification settings for more apps, tap ADVANCED and select an app.
119
Settings
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap Display.
r Brightness: Adjust the brightness of the display.
r Outdoor mode: Activate outdoor mode to make the display easier to see in bright
conditions.
r Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
r Font and screen zoom: Change the screen zoom setting or font size and style.
r Screen mode: Change the screen mode to adjust the display’s colour and contrast.
r Home screen: Change the size of the grid to display more or fewer items on the Home
screen and more.
r Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the
Home screen.
r Icon frames: Set whether to display shaded backgrounds to make icons stand out.
r Status bar: Customise the settings for displaying notifications or indicators on the status
bar.
r Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
r Screensaver: Set the device to launch a screensaver when the device is charging. Refer to
Screensaver for more information.
120
Settings
1 On the Settings screen, tap Display Blue light filter, and then tap the Turn on now
switch to activate it.
3 To set the schedule to apply the blue light filter to the screen, tap the Turn on as
scheduled switch to activate it and select an option.
r Sunset to sunrise: Set the device to apply the blue light filter at night and turn it off in
the morning, based on your current location.
r Custom schedule: Set a specific time to apply the blue light filter.
121
Settings
2 Adjust the colour adjustment bar under Full screen colour balance.
The colour balance of the screen will be optimised.
122
Settings
Screensaver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging.
1 On the Settings screen, tap Display Screensaver and tap the switch to activate it.
2 Select an option.
If you select Photo Frame, a slideshow with selected images will start. If you select Photo
Table, selected images will appear as small cards and overlap.
When you tap the screen while your screensaver is displayed, the screen will turn on.
123
Settings
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
Excessive shaking or impact to the device may cause unintended input for some
features.
r Games: Activate the Game Launcher. Refer to Game Launcher for more information.
r One-handed mode: Activate one-handed operation mode for your convenience when
using the device with one hand.
r Quick launch Camera: Set the device to launch the camera by pressing the Home key
twice quickly.
r Multi window: Select a Multi window launch method.
r Smart alert: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
r Easy mute: Set the device to mute incoming calls or alarms by facing the device’s screen
downwards.
r Swipe to call or send messages: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number.
r Dual Messenger: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
r Send SOS messages: Set the device to send help messages by pressing the Power
key three times. You can also send sound recordings along with the message to the
recipients.
r Direct share: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
124
Settings
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
Second app
r The Dual Messenger feature may not be available depending on the app.
r Some features of the app may be limited for the second app.
2 Tap the switch of the app you want to disable and tap DISABLE or UNINSTALL.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
125
Settings
Device maintenance
The device maintenance feature provides an overview of the status of your device’s battery,
storage, memory, and system security. You can also automatically optimise the device with a
tap of your finger.
Storage Memory
126
Settings
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Device maintenance Battery.
r The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
r You cannot receive notifications from apps that use power saving mode.
Storage
Check the status of the used and available memory.
On the Settings screen, tap Device maintenance Storage.
r The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
r You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
127
Settings
Memory
On the Settings screen, tap Device maintenance Memory.
To speed up your device by reducing the amount of memory you are using, tick apps from
the apps list, and tap CLEAN NOW.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Device maintenance Device security SCAN PHONE.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap Apps.
Lock screen
Change settings for the locked screen.
On the Settings screen, tap Lock screen.
The available options may vary depending on the screen lock method selected.
128
Settings
Security
Options
Change the settings for securing the device.
On the Settings screen, tap Security.
r Google Play Protect: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
r Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
r Security update: View the version of your device’s security system and check for updates.
r Install unknown apps: Set the device to allow the installation of apps from unknown
sources.
r Secure Folder: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
r App permission monitor: Set to receive notifications when the permissions you select
are used by apps that you are not using. You can manage the settings of each app and
view their permission usage history.
r Secure startup: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
r Encrypt SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
129
Settings
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
130
Settings
2 Tap START.
4 Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
To change the name or icon colour of Secure Folder, tap Secure Folder
Customise icon.
r When you launch the Secure Folder app, you must unlock the app using your
preset lock method.
r If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the reset button at the bottom of the locked screen, and enter your
Samsung account password.
1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder.
131
Settings
3 Tap MOVE.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap COPY.
The method for moving content may vary depending on the content type.
132
Settings
Adding apps
Add an app to use in Secure Folder.
2 Tick one or more apps installed on the device and tap ADD.
To install apps from Play Store or Galaxy Apps, tap DOWNLOAD FROM PLAY STORE or
DOWNLOAD FROM GALAXY APPS.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1 Launch the Secure Folder app and tap Settings Accounts Add account.
133
Settings
Backing up data
1 Launch the Secure Folder app and tap Settings Backup and restore.
2 Tap Add account and register and sign in to your Samsung account.
Restoring data
1 Launch the Secure Folder app and tap Settings Backup and restore.
2 Tap Restore.
3 Select a device and the data types you want to restore and tap RESTORE NOW.
Backed up data will be restored to your device.
134
Settings
r Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
r Accounts: Add your Samsung and Google accounts, or other accounts, to sync with.
r Backup and restore: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data. Refer to Backup and restore
for more information.
r Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to
Smart Switch for more information.
135
Settings
136
Settings
Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
r Vision: Customise the settings to improve accessibility for visually impaired users.
r Hearing: Customise the settings to improve accessibility for users with hearing
impairment.
r Dexterity and interaction: Customise the settings to improve accessibility for users who
have reduced dexterity.
r Text-to-speech: Change the settings for text-to-speech features used when Voice
Assistant is activated, such as languages, speed, and more.
r Direction lock: Change the directional combination settings for unlocking the screen.
r Direct access: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
r Accessibility shortcut: Set the device to activate Switch Access or TalkBack when you
press and hold the Volume Up key and the Volume Down key simultaneously.
r Notification reminder: Set the device to alert you to notifications that you have not
checked at the interval.
r Answering and ending calls: Change the method of answering or ending calls.
r Single tap mode: Set the device to control incoming calls or notifications by tapping the
button instead of dragging it.
r SERVICES: View accessibility services installed on the device.
137
Settings
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap General management.
r Language and input: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
r Date and time: Access and alter the following settings to control how the device displays
the time and date.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
r Contact us: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
r Report diagnostic information: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
r Marketing information: Set whether to receive Samsung marketing information, such as
special offers, membership benefits, and newsletters.
r Reset: Reset your device’s settings or perform a factory data reset. You can reset all your
settings and network settings.
1 On the Settings screen, tap General management Language and input Language
Add language.
To view all the languages that can be added, tap All languages.
3 To set the selected language as the default language, tap SET AS DEFAULT. To keep the
current language setting, tap KEEP CURRENT.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language and
move it to the top of the list. Then, tap DONE. If an app does not support the default
language, the next supported language in the list will be used.
138
Settings
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap Software update.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
139
Settings
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap User manual.
About phone
Access your device’s information.
On the Settings screen, tap About phone.
r Status: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
r Legal information: View legal information related to the device, such as safety
information and the open source licence.
r Software information: View the device’s software information, such as its operating
system version and firmware version.
r Battery information: View the device’s battery status and information.
140
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
r Password: When the device lock feature is enabled, you must enter the password you set
for the device.
r PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
r PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
r PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
141
Appendix
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
142
Appendix
143
Appendix
144
Appendix
145
Appendix
146
Appendix
147
Copyright
Copyright © 2018 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
r SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
r Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
r Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
r Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
r All other trademarks and copyrights are the property of their respective owners.