Ricoh MP 4000 5000 Service Manual
Ricoh MP 4000 5000 Service Manual
Ricoh MP 4000 5000 Service Manual
5
Machine Code:
D009/D011/D012/D013/D091/D092
Field Service Manual
10 November, 2009
Safety Notices
Important Safety Notices
• To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and aerosols.
1
Handling Toner
• Work carefully when removing paper jams or replacing toner bottles or cartridges to avoid spilling
toner on clothing or the hands.
• If toner is inhaled, immediately gargle with large amounts of cold water and move to a well ventilated
location. If there are signs of irritation or other problems, seek medical attention.
• If toner gets on the skin, wash immediately with soap and cold running water.
• If toner gets into the eyes, flush the eyes with cold running water or eye wash. If there are signs of
irritation or other problems, seek medical attention.
• If toner is swallowed, drink a large amount of cold water to dilute the ingested toner. If there are signs
of any problem, seek medical attention.
• If toner spills on clothing, wash the affected area immediately with soap and cold water. Never use
hot water! Hot water can cause toner to set and permanently stain fabric.
• Always store toner and developer supplies such as toner and developer packages, cartridges, and
bottles (including used toner and empty bottles and cartridges) out of the reach of children.
• Always store fresh toner supplies or empty bottles or cartridges in a cool, dry location that is not
exposed to direct sunlight.
1. Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an
open flame.
2. Dispose of used toner, the maintenance unit which includes developer or the organic photoconductor
in accordance with local regulations. (These are non-toxic supplies.)
3. Dispose of replaced parts in accordance with local regulations.
4. When keeping used lithium batteries in order to dispose of them later, do not put more than 100
batteries per sealed box. Storing larger numbers or not sealing them apart may lead to chemical
reactions and heat build-up.
Laser Safety
The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units
in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite
equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser
chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis and
laser subsystems to the factory or service depot when replacement of the optical subsystem is required.
2
• Use of controls, or adjustment, or performance of procedures other than those specified in this manual
may result in hazardous radiation exposure.
• Turn off the main switch before attempting any of the procedures in the Laser Optics Housing Unit
section. Laser beams can seriously damage your eyes.
CAUTION MARKING:
3
Symbols and Abbreviations
Symbols and Abbreviations
This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are
as follows:
See or Refer to
Clip ring
Screw
Connector
Clamp
E-ring
• Obey these guidelines to ensure safe operation and prevent minor injuries.
4
• This information provides tips and advice about how to best service the machine.
5
TABLE OF CONTENTS
Safety Notices.....................................................................................................................................................1
Important Safety Notices...............................................................................................................................1
Safety and Ecological Notes for Disposal...................................................................................................2
Laser Safety.....................................................................................................................................................2
Symbols and Abbreviations...............................................................................................................................4
Symbols and Abbreviations...........................................................................................................................4
Cautions, Notes, etc.......................................................................................................................................4
1. Product Information
Specifications....................................................................................................................................................15
Machine Configuration....................................................................................................................................16
Copier...........................................................................................................................................................16
Guidance for Those Who are Familiar with Predecessor Products..............................................................19
Overview..........................................................................................................................................................20
Component Layout.......................................................................................................................................20
Paper Path....................................................................................................................................................22
Drive Layout..................................................................................................................................................23
2. Installation
Installation Requirements.................................................................................................................................25
Environment..................................................................................................................................................26
Machine Level..............................................................................................................................................27
Minimum Space Requirements...................................................................................................................27
Power Requirements....................................................................................................................................28
Installation Flow Chart.....................................................................................................................................29
Main Machine Installation...............................................................................................................................30
Accessory Check..........................................................................................................................................30
Installation Procedure..................................................................................................................................32
Moving the Machine...................................................................................................................................42
Transporting the Machine...........................................................................................................................42
Paper Feed Unit Installation (D351)...............................................................................................................43
Accessory Check..........................................................................................................................................43
Installation Procedure..................................................................................................................................43
LCT 2000-Sheet...............................................................................................................................................47
Accessory Check..........................................................................................................................................47
6
Installation Procedure..................................................................................................................................47
1200-Sheet LCT (D353).................................................................................................................................51
Component Check.......................................................................................................................................51
Installation procedure..................................................................................................................................51
Auto Reverse Document Feeder (B802)........................................................................................................54
Component Check.......................................................................................................................................54
Installation Procedure..................................................................................................................................54
Platen Cover Installation (G329)....................................................................................................................59
1-Bin Tray Unit (D389)....................................................................................................................................60
Component Check.......................................................................................................................................60
Installation Procedure..................................................................................................................................60
Bridge Unit (D386)..........................................................................................................................................63
Component Check.......................................................................................................................................63
Installation Procedure..................................................................................................................................63
2000/3000-Sheet Finishers (B804/B805).................................................................................................67
Accessory Check..........................................................................................................................................67
Installation Procedure..................................................................................................................................68
Punch Unit.........................................................................................................................................................74
Component Check.......................................................................................................................................74
Installation Procedure..................................................................................................................................75
1000-Sheet Finisher (B408)...........................................................................................................................80
Accessory Check..........................................................................................................................................80
Installation Procedure..................................................................................................................................81
Key Counter Bracket........................................................................................................................................85
Installation Procedure..................................................................................................................................85
Key Counter Interface Unit..............................................................................................................................88
Installation Procedure..................................................................................................................................88
Anti-Condensation Heater (Scanner).............................................................................................................91
Installation Procedure..................................................................................................................................91
Tray Heater.......................................................................................................................................................94
Installation Procedure..................................................................................................................................94
Tray Heater (Optional Paper Feed Unit)........................................................................................................96
Component Check.......................................................................................................................................96
7
Installation Procedure..................................................................................................................................96
HDD Option (D362, only for D009/D012)..............................................................................................105
Component Check....................................................................................................................................105
Installation Procedure................................................................................................................................106
Copy Data Security Unit...............................................................................................................................108
Installation Procedure................................................................................................................................108
Controller Options.........................................................................................................................................111
Controller Board Slots...............................................................................................................................111
IEEE1284...................................................................................................................................................112
IEEE 802.11a/g, g (Wireless LAN)........................................................................................................113
Bluetooth....................................................................................................................................................117
Gigabit Ethernet.........................................................................................................................................118
File Format Converter................................................................................................................................118
PostScript 3................................................................................................................................................119
IPDS Unit....................................................................................................................................................121
HDD Encryption Unit.................................................................................................................................123
DataOverwriteSecurity Unit Type I (D362)............................................................................................128
Browser Unit Type D.................................................................................................................................132
VM Card Type F (D377)..........................................................................................................................136
Printer and P/S Options (only for D009/D012)...................................................................................137
Check All Connections..............................................................................................................................148
3. Preventive maintenance
PM Tables.......................................................................................................................................................149
4. Replacement and Adjustment
General Cautions..........................................................................................................................................151
Laser Unit....................................................................................................................................................151
Used Toner.................................................................................................................................................151
Special Tools and Lubricants........................................................................................................................152
Special Tools..............................................................................................................................................152
Lubricants...................................................................................................................................................152
Exterior Covers...............................................................................................................................................153
Front Door, Upper and Lower Inner Cover.............................................................................................153
Left Cover...................................................................................................................................................154
8
Rear Cover.................................................................................................................................................154
Right Rear Cover.......................................................................................................................................155
Operation Panel........................................................................................................................................156
Paper Exit Cover........................................................................................................................................157
Inner Tray...................................................................................................................................................157
Scanner -1......................................................................................................................................................159
Exposure Glass..........................................................................................................................................159
Original Length/Width Sensors...............................................................................................................159
Exposure Lamp..........................................................................................................................................161
Scanner Motor...........................................................................................................................................163
Sensor Board Unit (SBU)..........................................................................................................................165
Lamp Stabilizer .........................................................................................................................................166
SIO (Scanner In/Out) Board...................................................................................................................167
Scanner HP Sensor....................................................................................................................................168
Platen Cover Sensor..................................................................................................................................168
Scanner-2.......................................................................................................................................................170
Front Scanner Wire...................................................................................................................................170
Rear Scanner Wire....................................................................................................................................173
Touch Panel Position Adjustment..............................................................................................................175
Laser Unit........................................................................................................................................................177
Caution Decal Locations...........................................................................................................................177
Laser Unit....................................................................................................................................................178
Polygon Mirror Motor...............................................................................................................................179
Laser Synchronization Detector................................................................................................................179
LD Unit........................................................................................................................................................180
PCDU..............................................................................................................................................................183
PCDU (Photoconductor and Development Unit).....................................................................................183
Drum...........................................................................................................................................................183
Pick-off Pawls.............................................................................................................................................187
Charge Roller and Cleaning Roller..........................................................................................................187
Drum Cleaning Blade 1............................................................................................................................188
ID Sensor....................................................................................................................................................189
Development..................................................................................................................................................191
9
Development Filter.....................................................................................................................................191
Development Roller...................................................................................................................................191
Developer..................................................................................................................................................194
TD Sensor...................................................................................................................................................196
Transfer...........................................................................................................................................................198
Transfer Belt Unit........................................................................................................................................198
Transfer Belt...............................................................................................................................................198
Toner Overflow Sensor.............................................................................................................................201
Transfer Belt Cleaning Blade ...................................................................................................................201
Paper Feed.....................................................................................................................................................202
Paper Feed Unit.........................................................................................................................................202
Pick-Up, Feed and Separation Rollers.....................................................................................................202
Tray Lift Motor............................................................................................................................................203
Relay, Tray Lift, Paper End and Paper Feed Sensors.............................................................................204
Registration Sensor....................................................................................................................................204
Fusing..............................................................................................................................................................207
Fusing Unit..................................................................................................................................................207
Web Roller Unit.........................................................................................................................................207
Brake Pad...................................................................................................................................................208
Web Holder Roller and Web Rollers......................................................................................................209
Pressure Roller Cleaning Roller................................................................................................................212
Thermostat..................................................................................................................................................213
Thermistor...................................................................................................................................................214
Hot Roller Strippers...................................................................................................................................215
Fusing Lamps..............................................................................................................................................216
Hot Roller and Pressure Roller..................................................................................................................218
Paper Exit........................................................................................................................................................220
Paper Exit Unit...........................................................................................................................................220
Fusing Exit, Paper Overflow, and Paper Exit Sensors............................................................................220
Junction Jam Sensor..................................................................................................................................221
Paper Exit Motor........................................................................................................................................222
Duplex............................................................................................................................................................223
Duplex Unit................................................................................................................................................223
10
Right Door Cover.......................................................................................................................................225
Duplex Door Sensor..................................................................................................................................226
Duplex Entrance Sensor............................................................................................................................226
Duplex Exit Sensor....................................................................................................................................227
Duplex/By-pass Motor.............................................................................................................................229
Duplex Inverter Motor...............................................................................................................................230
By-pass...........................................................................................................................................................232
By-pass Paper Size Sensor.......................................................................................................................232
By-pass Paper End Sensor........................................................................................................................233
By-pass Pick-up, Feed and Separation Roller, Torque Limiter...............................................................234
By-pass Feed Clutch..................................................................................................................................234
Drive Area......................................................................................................................................................236
Paper Feed Clutch.....................................................................................................................................236
Development Paddle Motor.....................................................................................................................236
Transfer/Development Motor..................................................................................................................237
Drum Motor...............................................................................................................................................238
Fusing Motor..............................................................................................................................................238
Web Motor................................................................................................................................................239
Paper Feed Motor.....................................................................................................................................240
Transfer Belt Contact Motor.....................................................................................................................240
Registration Motor.....................................................................................................................................241
Toner Supply Motor..................................................................................................................................241
Electrical Components...................................................................................................................................243
Controller Unit...........................................................................................................................................243
HDD Unit (Standard for D011/D013/D091/D092).........................................................................243
Controller Board........................................................................................................................................245
Mother Board............................................................................................................................................247
BICU...........................................................................................................................................................248
IOB.............................................................................................................................................................248
PSU.............................................................................................................................................................249
High Voltage Power Supply Board..........................................................................................................250
Fusing Exhaust Fan....................................................................................................................................251
Controller Fan............................................................................................................................................251
11
Copy Adjustments..........................................................................................................................................253
Overview....................................................................................................................................................253
Printing........................................................................................................................................................253
Scanning....................................................................................................................................................257
ADF Image Adjustment.............................................................................................................................259
Touch Screen Calibration.........................................................................................................................260
5. Service Tables
Service Program Mode.................................................................................................................................263
Service Program Mode Operation..........................................................................................................263
Service Program Mode Tables.................................................................................................................264
Service Program Mode Tables.....................................................................................................................265
SP Tables....................................................................................................................................................265
Using SP Modes.............................................................................................................................................266
Test Pattern Printing....................................................................................................................................266
SMC Print Out Lists: SP5-990..................................................................................................................267
Nip Band Width Adjustment: SP1-109...................................................................................................268
Memory Clear: SP5-801..........................................................................................................................269
Software Reset...........................................................................................................................................271
System Settings and Copy Setting Reset..................................................................................................271
Copier Setting Reset..................................................................................................................................272
Updating the Firmware..................................................................................................................................273
Before You Begin.......................................................................................................................................273
Updating Firmware...................................................................................................................................273
Handling Firmware Update Errors...........................................................................................................276
NVRAM Data Upload/Download..............................................................................................................278
Uploading NVRAM Data (SP5-824)......................................................................................................278
Downloading NVRAM Data (SP5-825).................................................................................................278
SD Card Appli Move....................................................................................................................................279
Overview....................................................................................................................................................279
Move Exec.................................................................................................................................................279
Undo Exec..................................................................................................................................................280
Self-Diagnostic Mode...................................................................................................................................281
Self-Diagnostic Mode at Power On........................................................................................................281
12
Self-Diagnostic Test Flow..........................................................................................................................282
Detailed Self-Diagnostic Mode................................................................................................................283
Executing Detailed Self-Diagnosis...........................................................................................................283
Using the Debug Log.....................................................................................................................................284
Overview....................................................................................................................................................284
Switching On And Setting Up Save Debug Log.....................................................................................284
Dip Switches...................................................................................................................................................289
I/O Board: DIP SW101...........................................................................................................................289
6. Troubleshooting
Service Call Conditions.................................................................................................................................291
Electrical Component Defects.......................................................................................................................292
Sensors.......................................................................................................................................................292
Switches.....................................................................................................................................................295
Blown Fuse Conditions..................................................................................................................................297
7. Energy Saving
Energy Save...................................................................................................................................................299
Energy Saver Modes................................................................................................................................299
Energy Save Effectiveness........................................................................................................................300
Paper Save.....................................................................................................................................................303
Effectiveness of Duplex/Combine Function............................................................................................303
13
14
1. Product Information
Specifications 1
See "Appendices" for the following information:
• General Specifications
• Optional Equipment
15
1. Product Information
Machine Configuration
1 Copier
Key: Symbol: U: Unique option, C: Option also used with other products
16
Machine Configuration
D009/D011 D009/D011
D012/D013
D091/D092
[1] - D012/D013
D091/D092
1
ARDF (See Note 1) [3] C B802
B702-17 (2/3-hole)
-Punch Unit (See Note 3.) - C
US
B702-27 (2/4-hole)
-Punch Unit (See Note 3.) - C
Metric
B702-28 (4-hole)
-Punch Unit (See Note 3.) - C
Scandinavia
DataOverwriteSecurity - U D362
17
1. Product Information
Fax Option
D346
1 for D009/D011/D012/D013 - U
Bluetooth - C B826
NOTE:
1. The ARDF and platen cover cannot be installed together.
2. The finisher requires the bridge unit and two-tray paper feed unit or 2000-sheet LCT. The 1000-sheet
finisher and 2000/3000-sheet (Booklet) finisher cannot be installed together.
3. The punch unit requires the 2000/3000-sheet (Booklet) finisher.
18
Guidance for Those Who are Familiar with Predecessor Products
19
1. Product Information
Overview
1 Component Layout
20
Overview
21
1. Product Information
Paper Path
1 ARDF
2 Interchange Unit
3 Duplex Unit
4 By-pass Tray
7 Two-Tray Finisher
8 Bridge Unit
9 1-Bin Tray
22
Overview
Drive Layout
23
1. Product Information
24
2. Installation
Installation Requirements
• Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the 2
hard disk or memory, press the operation power switch to switch the power off, wait for the power
LED to go off, and then switch the main power switch off.
• The main power LED lights or flashes while the platen cover or ARDF is open, while the main machine
is communicating with a facsimile or the network server, or while the machine is accessing the hard
disk or memory for reading or writing data.
25
2. Installation
• Rating voltage for peripherals: Make sure to plug the cables into the correct sockets.
Environment
26
Installation Requirements
Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight.)
Machine Level
Place the main machine near the power source, providing clearance as shown:
27
2. Installation
• The 75 cm (29.6") recommended for the space at the front is for pulling out the paper tray only. If the
operator stands at the front of the main machine, more space is required.
Power Requirements
• Make sure that the wall outlet is near the main machine and easily accessible. Make sure the plug is
firmly inserted in the outlet.
• Avoid multi-wiring.
• Be sure to ground the machine.
28
Installation Flow Chart
29
2. Installation
Check the quantity and condition of the accessories in the box against the following list:
2
D009/D011/
Description D091/D092
D012/D013
30
Main Machine Installation
D009/D011/
Description D091/D092
D012/D013
15
CD-ROM: Operation Instruction - App 2 Me
- 1 2
(-17, -19, -29)
20 Emblem Cover 1 1
21 Stamp (-17) 1 1
22 Cloth Holder 1 1
25 Ferrite Core 1 1
26 Rivet 1 1
31
2. Installation
Installation Procedure
Preliminary Procedures
Put the machine on the paper feed unit or the LCT first if you will install an optional paper feed unit or the
optional LCT at the same time. Then install the machine and other options.
2
• Keep the shipping retainers after you install the machine. You may need them in the future if you
transport the machine to another location.
32
Main Machine Installation
8. Attach the correct emblem [4] and the cover [5] to the front door [6] of the machine, if the emblem is
not attached.
• If you want to change the emblem that has been already attached, remove the panel with a
small screwdriver as shown [7], and then install the correct emblem.
9. Attach the correct paper tray number and size decals to the paper trays [8].
• Paper tray number and size decals are also used for the optional paper feed unit or LCT. Keep
these decals for use with these optional units.
10. Pull out the feeler [9] for the output tray full detection mechanism.
33
2. Installation
When the copier is installed on the floor without the optional paper tray unit or a table, the cover [1] must
be attached to the copier.
• Install the cover [1] at the right side of the copier.
34
Main Machine Installation
4. Pull out the PCDU [3] and place it on a clean flat surface.
• Make sure the area is free of pins, paper clips, staples, etc. to avoid attraction to the magnetic
development roller.
7. Remove the opening cap [5], and then install it in the opening [6] of the PCDU.
35
2. Installation
36
Main Machine Installation
• The developer lot number is embossed on the end of the developer package. Do not discard
the package until you have recorded the lot number. ( p.194 "Developer")
1) Pour approximately 1/3 of the developer evenly along the length of the development unit.
2) Rotate the drive gear [10] to work the developer into the unit.
3) Repeat until all the developer is in the development unit. 2
4) Continue to turn the drive gear until the developer is even with the top of the unit.
12. Put the opening cap [4] back in its original place.
13. Reassemble the PCDU.
14. Re-install the PCDU.
Toner Bottle
37
2. Installation
Paper Trays
1. Open the 1st paper tray, and then press down on the right side of the lock switch to unlock the side
fences.
2. Press in on the sides of the fence release, and slide the side fences to the appropriate mark for the
paper size.
2 3. Pinch the sides of the end fence and move it to the appropriate mark for the paper size, then load the
paper.
4. Check the position of the stack.
• Confirm that there is no gap between the stack and the side fences. If you see a gap, adjust the
position of the side fences.
5. Press down the lock to lock the side fences.
6. Repeat this procedure to load paper in the 2nd paper tray.
• The lot number is printed on the end of the developer package. Recording the lot number could
help troubleshoot problems later. If the lot number is unavailable, enter any seven-digit number.
5. Press SP Direct to highlight "SP Direct" and enter 2805, press , and then press "Execute" on the
touch-panel. This initializes the developer.
6. Press "Exit" twice to return to the copy window.
38
Main Machine Installation
1. Attach the exposure glass cleaner holder [1] to the left side of the machine.
2. Place the exposure glass cleaner [2] inside the holder.
• The exposure glass cleaner is used to clean the ARDF exposure glass, the glass strip to the left of the
large exposure glass.
39
2. Installation
1. Attach the operation instructions holder [1] to the left side of the copier (snap rivet x 2).
2. If a finisher has been installed, attach the operation instructions holder [2] to the rear side of the finisher
(snap rivet x 2).
40
Main Machine Installation
8. Prepare newer App 2 Me Provider zip file from Firmware Download Center. Unzip the zip file. (The
folder name is "337051920".) And then copy the App 2 Me Provider folder in the specified path of
VM card. The path is "SD_Card Drive\ sdk\dsdk\dist\337051920" as shown above.
9. Turn the SD card label face to the rear of the machine. Then push it slowly into slot 2 until you hear a
click.
10. Turn on the main power switch.
41
2. Installation
This section shows you how to manually move the machine from one floor to another floor. See the section
"Transporting the Machine" if you have to pack the machine and move it a longer distance.
1. Remove all trays from the optional paper feed unit or LCT.
1. Do SP 4806-001 to move the scanner carriage from the home position. This prevents dust from falling
into the machine during transportation.
2. Make sure there is no paper left in the paper trays. Then fix down the bottom plates with a sheet of
paper and tape.
3. Do one of the following:
• Attach shipping tape to the covers and doors.
• Shrink-wrap the machine tightly.
42
Paper Feed Unit Installation (D351)
Check the quantity and condition of the accessories against the following list.
2
No. Description Q'ty
1 Securing bracket 2
2 Screw (M4x10) 2
4 Knob screw 3
Installation Procedure
• Turn off the main switch of the copier and unplug the power cord before you start the installation
procedure.
• You need two or more persons to lift the copier. The copier is highly unstable when lifted by one
person, and may cause injury or property damage.
• Do not lift the copier with the paper feed unit installed. The handle and grips may be damaged.
43
2. Installation
• Hold the handle and grips of the machine when you lift and move the machine.
44
Paper Feed Unit Installation (D351)
45
2. Installation
• One of the securing brackets is used as a securing tool (the cutout [6] is used in step 6). But the
cutout [7] is for attaching the tray heater. Therefore, attach the securing brackets [5] after
installing the tray heater if you install the tray heater.
9. Load paper into the paper feed unit.
46
LCT 2000-Sheet
LCT 2000-Sheet
Accessory Check
Check the quantity and condition of the accessories against the following list.
2
No. Description Q'ty
1 Securing bracket 2
2 Screw (M4x10) 2
4 Knob screw 3
Installation Procedure
• Turn off the main switch of the copier and unplug the power cord before you start the installation
procedure.
• You need two or more persons to lift the copier. The copier is highly unstable when lifted by one
person, and may cause injury or property damage.
• Do not lift the copier with the paper feed unit installed. The handle and grips may be damaged.
47
2. Installation
• Hold the handle [1] and grips [2] of the machine when you lift and move the machine.
48
LCT 2000-Sheet
• One of the securing brackets is used as a securing tool (the cutout [6] is used in step 5). But the
cutout [7] is for attaching the tray heater. Therefore, attach the securing brackets [2] after
installing the tray heater if you install the tray heater.
49
2. Installation
50
1200-Sheet LCT (D353)
Check the quantity and condition of the components against the following list.
2
No. Description Q'ty
1 Front Bracket 1
2 Rear Bracket 1
3 Stud Screw 4
4 Joint Pin 2
5 LCT 1
Installation procedure
• Unplug the main machine power cord before starting the following procedure.
51
2. Installation
• The Paper Tray Unit (D351) or LCT 2000-sheet (D352) must be installed before installing this 1200-
sheet LCT.
5. Remove the paper path cover [4], connector cover [5] and six hole covers [6].
52
1200-Sheet LCT (D353)
8. Pull out the front and rear rails [10], and then hang them on each bracket [11].
9. Connect the LCT cable [12] to the main machine.
10. Slide the LCT [13] into the main machine.
11. Make sure that the front and rear sides of the LCT are closely attached to the main machine.
53
2. Installation
Check the quantity and condition of the accessories against the following list.
2
No. Description Q'ty
1 ARDF 1
3 Stamp 1
4 Knob Screw 2
5 Stud Screw 2
6 Platen Sheet 1
Installation Procedure
• Unplug the copier power cord before starting the following procedure.
54
Auto Reverse Document Feeder (B802)
2. Insert the two stud screws [1] on the top of the machine.
3. Mount the ARDF [2] by aligning the screw keyholes [3] of the ARDF support plate over the stud screws.
4. Slide the ARDF toward the front of the machine.
5. Secure the ARDF with the two knob screws [4].
55
2. Installation
56
Auto Reverse Document Feeder (B802)
57
2. Installation
17. Attach the decal [12] to the top cover as shown. Choose the language you want.
18. Plug in and turn on the main power switch of the machine, and then check the ARDF operation.
19. Make a full size copy. Check that the registrations (side-to-side and leading edge) and image skew
are correct. If they are not, adjust the registrations and image skew referring to the "Copy Adjustments"
in the section of the "Replacements and Adjustments".
58
Platen Cover Installation (G329)
59
2. Installation
Check the quantity and condition of the components against the following list.
2
No. Description Q'ty
2 End-fence 1
5 Tray 1
Installation Procedure
• Unplug the copier power cord before starting the following procedure.
• If the bridge unit (D386) has already been installed on the machine, remove it before installing 1-bin
tray unit (D389). This makes it easy to do the following procedure.
60
1-Bin Tray Unit (D389)
5. Install the 1-bin tray unit [3] ( x 1, x 1 [This screw was removed in step 4]).
61
2. Installation
6. Attach the tray support bar [4] to the tray [5] as shown, and then attach the end-fence [6].
7. Install the tray [7] with the tray support bar on the machine ( x 3; M3 x 16).
8. Reinstall the front right cover on the machine, and then close the right door of the machine.
9. Turn on the main power switch of the machine.
10. Check the 1-bin tray unit operation.
62
Bridge Unit (D386)
Check the quantity and condition of the components against the following list.
2
No. Description Q’ty
1 Bridge Unit 1
2 Knob screw 1
4 Holder bracket 1
5 Guide 2
Installation Procedure
• Unplug the copier power cord before starting the following procedure.
• If you will install the 1-bin tray (D389) on the machine, install the 1-bin tray first before installing the
bridge unit (D386). This makes it easy to do the following procedure.
63
2. Installation
• If you will install the finisher unit (B408, B804 or B805) on the machine, install it after installing the
bridge unit (D386).
64
Bridge Unit (D386)
7. Attach the two guides [5] to the cutouts [6] in the inner tray.
65
2. Installation
9. Secure the bridge unit with the long knob screw [8] and knob screw [9].
10. Reinstall the front right cover on the machine, and then close the right door of the machine.
• Open the bridge unit cover [10] when installing the front right cover. Otherwise, you cannot
reinstall it.
11. Install the optional finisher (refer to the finisher installation procedure).
• Holder bracket [11] is used in the installation procedure of the finisher (B408, B804 or B805).Do
not install it at this time.
12. Turn on the main power switch of the machine.
13. Check the bridge unit operation.
66
2000/3000-Sheet Finishers (B804/B805)
Check the quantity and condition of the accessories against the following list.
2
No. Description Q'ty
5 Tapping screws - M3 x 8 1
8 Support Tray 1
*1: Four of these six screws are not used for this model.
*2: Item No.11 is not used for this model.
67
2. Installation
Installation Procedure
• Unplug the main machine power cord before starting the following procedure.
If this finisher is installed on this machine, the following options must be installed before installing this finisher.
• Bridge Unit (D886)
• Paper Feed Unit (D351) or LCT (D352)
68
2000/3000-Sheet Finishers (B804/B805)
1. Unpack the finisher and remove all tapes and packing materials from the finisher.
2. Open the front door, and then remove all tapes and packing materials from the inside of the finisher.
69
2. Installation
3. Pull out the jogger unit [1], and then remove all tapes and retainers.
• Make sure that the cushion is placed within 0 to 1 mm from the edge of the cover.
5. Install the ground plate [3] on the finisher ( x 2; M3 x 6).
70
2000/3000-Sheet Finishers (B804/B805)
• Holder bracket [6] must be placed outside the front joint bracket [5]. This bracket is provided
with the Bridge Unit (D386).
71
2. Installation
72
2000/3000-Sheet Finishers (B804/B805)
If a stacking problem occurs several times on the upper output tray [1], put the support tray [2] on the tray
as shown.
• Keep this tray in the manual pocket if this tray does not need to be installed.
73
2. Installation
Punch Unit
The Punch Unit B702 can be installed in the 2000/3000 Sheet (Booklet) Finisher B804/B805.
Component Check
2 Check the quantity and condition of the components against the following list.
4 Screws (M3 x 6) 5
6 Punching Unit 1
74
Punch Unit
Installation Procedure
• Unplug the main machine power cord before starting the following procedure. If the 2000/3000-
sheet booklet finisher has been installed, disconnect it and pull it away from the machine.
1. If the finisher is connected to the copier, disconnect the power connector [1] and move the finisher
away from the copier.
2. Remove the rear cover [2] ( x 2) and open the front door.
• At the bottom of the rear cover, make sure to disconnect the tabs that attach the cover to the
frame.
3. Remove the guide plate [3] ( x 2).
75
2. Installation
5. Move the punch unit [5] along its rails into the finisher. Make sure that the pin engages correctly at
the front and rear.
6. Connect the cables [6] of the finisher to the connectors (CN601 and CN602) on the punch unit board
( x 2, x 1).
• The cables [6] are coiled and attached to the PCB.
76
Punch Unit
7. Attach the slide drive unit [7] to the finisher and connect it to the punch unit ( x 2, x 1). Push in
the slide drive unit at when you attach the screw .
8. Make sure that the punch unit moves freely and is not blocked by the screws.
9. Put the side-to-side detection unit [8] in the machine. Make sure that the two pins are engaged correctly
at the front.
10. Make sure that the side-to-side detection unit moves smoothly on its rails. If it does not, make sure that
the rails are aligned with their grooves.
11. Attach the side-to-side detection unit and connect it at the rear ( x 2, x 1, x 1).
12. Pull the short connector [9] out of the connector [10], then connect the cable [10] of the finisher
( x 1).
77
2. Installation
13. At the front, use a pair of wire cutters to remove the part [11] of the cover.
14. Install the punch-waste transport unit [12] in the finisher.
15. Make sure that the punch-waste transport unit moves smoothly on its rails. If it does not, make sure
that the rails are aligned with the grooves.
16. Remove the short connector [13] from the connector [14].
78
Punch Unit
79
2. Installation
Check the quantity and condition of the accessories against the following list.
2
No. Description Q'ty For this model
2 Screw - M4 x 14 4 (Use 4)
3 Knob Screw - M4 x 10 1
4 Copy Tray 1
5 Knob Screw - M3 x 8 1
6 Screw - M3 x 8 1
8 Grounding Plate 1
80
1000-Sheet Finisher (B408)
Installation Procedure
• Unplug the main machine power cord before starting the following procedure.
If this finisher is installed, the Bridge Unit (D386) and Paper Feed Unit (D351) or LCT (D352) must be
installed before installing this finisher.
1. Unpack the finisher and remove the tapes.
• Be sure to keep screw [1] shown at the top left drawing above. It will be needed to secure the
grounding plate later in this procedure.
81
2. Installation
2. Install the front joint bracket [2] / holder bracket [3] ( x 2; M4 x 14) and rear joint bracket [4]
( x 2; M4 x 14).
• The holder bracket [3] must be placed outside the front joint bracket [2]. The holder bracket [3]
is provided with the Bridge Unit (D386).
82
1000-Sheet Finisher (B408)
• Use the screw removed in step 1 and the screw from the accessory box.
4. Open the front door [6] then pull the locking lever [7].
5. Align the finisher on the joint brackets, and lock it in place by pushing the locking lever.
6. Secure the locking lever (1 knob screw; M3 x 8).
7. Close the front door.
8. Install the copy tray [8] (1 knob screw; M4 x 10).
9. Connect the finisher cable [9] to the main machine as shown above.
83
2. Installation
10. Attach the staple position decal [10] to the ARDF as shown.
11. Turn on the main power switch and check the finisher operation.
84
Key Counter Bracket
1. Hold the key counter plate nuts [1] on the inside of the key counter bracket [2] and insert the key
counter holder [3].
2. Secure the key counter holder to the bracket ( x 2).
3. Install the key counter cover [4] ( x 2).
85
2. Installation
86
Key Counter Bracket
7. Peel off the double-sided tape on the key counter bracket and attach the key counter to the scanner
right cover [8].
8. Reassemble the machine.
87
2. Installation
88
Key Counter Interface Unit
2. Install the key counter interface board in the location [2] ( x 4).
3. Connect the harness to CN3 on the key counter interface board.
4. Connect the other terminal of the harness to CN214 [3] on the IOB ( x 3).
89
2. Installation
6. Connect the harness from the counter device to CN4 on the key counter interface board and clamp
it with three clamps [5].
7. Reassemble the machine.
90
Anti-Condensation Heater (Scanner)
1. Remove the ARDF or platen cover (see "ARDF" or "Platen Cover" in the "Installation" section.)
2. Rear cover ( p.154) 2
3. ARDF exposure glass and exposure glass with left scale ( p.159).
4. Scanner rear frame ( p.163).
5. Move the scanner carriage [1] to the right side by rotating the scanner motor.
6. Install the heater [2] in the scanner unit ( x 2, x 1)
7. Put the cable through the cutout [3].
91
2. Installation
92
Anti-Condensation Heater (Scanner)
10. Connect the heater cable [6] to the heater relay cable ( x 1).
11. Reassemble the machine.
93
2. Installation
Tray Heater
Installation Procedure
94
Tray Heater
95
2. Installation
5 Screw M4 x 10 2
- Installation procedure 1
Installation Procedure
• Unplug the machine power cord before starting the following procedure.
96
Tray Heater (Optional Paper Feed Unit)
For installing the tray heater in the D351 (Two-tray paper feed unit)
1. Remove the rear cover of the mainframe ( x 6).
2. Pull out the two trays from the optional paper feed unit.
3. Install the tray heater [1] in the optional paper feed unit ( x 1).
4. Remove the two securing brackets [2] ( x 1 each), and then the rear cover [3] of the optional paper
feed unit ( x 2).
97
2. Installation
7. Connect the harness [7] to the connector [8] of the tray heater.
8. Route the harness [7] as shown and clamp it with four clamps ( x 4).
9. Connect the harness [7] to the connector [9] of the mainframe.
98
Tray Heater (Optional Paper Feed Unit)
99
2. Installation
14. Attach the on/standby decal [13] to the right-hand side of the main power switch.
• If the right tray comes out with the left tray, push the right tray into the LCT.
100
Tray Heater (Optional Paper Feed Unit)
4. Remove the right tray [2] while pressing down the stopper [3].
• When reinstalling the right tray, set the right tray on the guide rail and carefully push the tray in,
making sure to keep the tray level.
101
2. Installation
6. Remove the two securing brackets [5] ( x 1 each), and then the rear cover [6] of the optional LCT
( x 2).
102
Tray Heater (Optional Paper Feed Unit)
9. Connect the harness [10] to the connector [11] of the tray heater.
10. Route the harness [10] as shown and clamp it with four clamps ( x 4).
11. Connect the harness [10] to the connector [12] of the mainframe.
103
2. Installation
16. Attach the on/standby decal [16] to the right-hand side of the main power switch.
104
HDD Option (D362, only for D009/D012)
2 Screw 3
Keytop: Copy 2
3
Keytop: Document Server 2
105
2. Installation
Installation Procedure
106
HDD Option (D362, only for D009/D012)
107
2. Installation
2 • Unplug the main machine power cord before you do the following procedure.
108
Copy Data Security Unit
4. Attach the ICIB-1 (copy data security board) to CN 111 [4] on the BICU ( x 2).
5. Reassemble the machine.
109
2. Installation
• The machine will issue an SC165 error if the machine is powered on with the ICIB-1 removed
and the "Data Security for Copying" feature is set to "ON".
• When you remove this option from the machine, first set the setting to "OFF" with the user tool
before removing this board. If you forget to do this, "Data Security for Copying" feature cannot
appear in the user tool settings. And then SC165 will appear every time the machine is switched
2 on, and the machine cannot be used.
5. Make sure that the machine can recognize the option ( Check All Connections at the end of this
section).
110
Controller Options
Controller Options
Controller Board Slots
The machine controller box has one board slot and two SD card slots. Make sure that each board and SD
card is put in the correct slot. 2
The names of the slots for the board and SD cards are embossed on the face of the controller plate.
111
2. Installation
SD Slot 1, Slot 2
Slot SD Card
Board Slot
Slot Board
IEEE1284
Installation Procedure
• Unplug the main machine power cord before you do the following procedure.
112
Controller Options
You can only install one of the following network interfaces at one time: (IEEE 802.11a/g, g (Wireless
LAN), IEEE1284, Bluetooth).
1. Remove the slot cover [1] from the board slot ( x 2).
2. Install the interface board (Knob-screw x 2) into the board slot.
3. Make sure that the machine can recognize the option (see "Check All Connections" at the end of this
section).
Installation Procedure
• Unplug the main machine power cord before you do the following procedure.
You can only install one of the following network interfaces at one time: (IEEE 802.11a/g, g (Wireless
LAN), IEEE1284, Bluetooth).
113
2. Installation
1. Remove the slot cover [1] from the board slot ( x 2).
2. Install the wireless LAN board (Knob-screw x 2) into the board slot.
3. Make sure that the machine can recognize the option (see ‘Check All Connections’ at the end of this
section).
4. Peel off the double-sided tapes on the Velcro fasteners [2], and then attach them [2] at the front left
and rear right of the machine.
5. Attach the "ANT1" (having a black ferrite core) to the front left of the machine.
6. Attach the "ANT2" (having a white ferrite core) to the rear right of the machine.
114
Controller Options
2
• Make sure that the cables are not slack. Keep them wired tightly along the covers.
You may have to move the machine if the reception is not clear.
• Make sure that the machine is not located near an appliance or any type of equipment that generates
strong magnetic fields.
• Put the machine as close as possible to the access point.
• The Network I/F (default: Ethernet) must be set for either Ethernet or wireless LAN.
3. Select "Interface Settings".
4. Press "Wireless LAN". Only the wireless LAN options show.
5. Communication Mode. Select either "802.11 Ad hoc", "Ad hoc" or "Infrastructure".
6. SSID Setting. Enter the SSID setting. (The setting is case sensitive.)
7. Channel. You need this setting when Ad Hoc Mode is selected.
Range: 1 to 14 (default: 11)
• The allowed range for the channel settings may vary for different countries.
8. WEP (Encryption) Setting. The WEP (Wired Equivalent Privacy) setting is designed to protect wireless
data transmission. The same WEP key is required on the receiving side in order to unlock encoded
data. There are 64 bit and 128 bit WEP keys.
WEP:
115
2. Installation
2 for the mode: Auto, 11 Mbps, 5.5 Mbps, 2 Mbps, 1 Mbps (default: Auto). This setting should match
the distance between the closest machine or access point. This depends on which mode is selected.
• For the Ad Hoc Mode, this is the distance between the machine and the closest PC in the network.
For the Infrastructure Mode, this is the distance between the machine and the closest access
point.
11 Mbps: 140 m (153 yd.)
5.5 Mbps: 200 m (219 yd.)
2 Mbps: 270 m (295 yd.)
1 Mbps: 400 m (437 yd.)
10. Press "Return to Default" to initialize the wireless LAN settings.
Press "Yes" to initialize the following settings:
• Transmission mode
• Channel
• Transmission Speed
• WEP
• SSID
• WEP Key
5840-006 Channel MAX Sets the maximum range of the channel settings for the country.
Sets the minimum range of the channels settings allowed for your
5840-007 Channel MIN
country.
5840-011 WEP Key Select Used to select the WEP key (Default: 00).
116
Controller Options
Used to show the maximum length of the string that can be used
WEP Mode
for the WEP Key entry.
2
Bluetooth
• Unplug the main machine power cord before you do the following procedure.
You can only install one of the following network interfaces at one time: (IEEE 802.11a/g, g (Wireless
LAN), IEEE1284, IEEE1394, Bluetooth).
1. Remove the slot cover [1] from the board Slot ( x 2).
2. Install the Bluetooth board (Knob-screw x 2) into the board slot.
3. Insert the Bluetooth card into the Bluetooth card adaptor.
4. Attach the antenna cap to the Bluetooth card.
5. Install the Bluetooth card adaptor into the Bluetooth board.
6. Make sure that the machine can recognize the option (see "Check All Connections" at the end of this
section).
117
2. Installation
Gigabit Ethernet
• Unplug the main machine power cord before you do the following procedure.
You can only install one of the following network interfaces at one time: (IEEE 802.11a/g, g (Wireless
2 LAN), IEEE1284, IEEE1394, Bluetooth).
1. Remove the slot cover [1] from the board slot ( x 2).
2. Insert the Gigabit Ethernet Board into the I/F slot and fasten it with the screws.
3. Print a configuration page to confirm that the machine recognizes the installed board for USB2.0:
User Tools > Printer Features > List/Test Print > Configuration Page
• Unplug the main machine power cord before you do the following procedure.
118
Controller Options
1. Remove the slot cover [1] from the board slot ( x 2).
2. Install the file format converter into the board slot, and then fasten it with screws.
3. Plug in and turn on the main power switch.
4. Check or set the following SP codes with the values shown below.
PostScript 3
• Unplug the main machine power cord before you do the following procedure.
119
2. Installation
4. Attach the "Adobe PostScript 3" decal [3] to the front door.
5. Make sure that the machine can recognize the option ( "Check All Connections" at the end of this
section).
120
Controller Options
IPDS Unit
Accessories
Check the accessories and their quantities against the table below.
2 Decal 1
• Only one slot (C1) is available for SD cards that contain applications. If you want to use more than
one application, merge all applications into one SD card (SP5873-001).
Installation
1. Check the software version.
• Make sure the following versions are installed:
System/Copy
V1.08 or later D0135751P
(For D011/D013/D091/D092)
System/Copy
V1.08 or later D0125751P
(For D009/D012)
121
2. Installation
• Pushing in the SD Card releases it for removal. Make sure the SD Card is inserted and locked
in place. If it is partially out of the slot, push it in gently until it locks in place.
6. Reattach the slot cover and turn ON the main switch.
7. Do one of the following ("A" or "B") to enable the IPDS function.
A. [Enable the IPDS function via telnet]
1. Connect the machine via telnet.
2. Execute the following commands:
msh> set ipds up
***If you want to stop the function.
msh> set ipds down
B. [Enable the IPDS option via WebImageMonitor]
1. Log in to WebImageMonitor.
2. Change the setting to enable IPDS.
122
Controller Options
• These settings must be set up by the customer before the HDD Encryption unit can be installed.
2. Confirm that "Admin. Authentication" is on:
[User Tools] > "System Settings"> "Administrator Tools"> "Administrator Authentication
Management"> "Admin. Authentication"> "On"
If this setting is "Off", tell the customer that this setting must be "On" before you can do the installation
procedure.
3. Confirm that "Administrator Tools" is selected and enabled:
[User Tools]> "System Settings"> "Administrator Tools"> "Administrator Authentication Management">
"Available Settings"
123
2. Installation
• You must check the box seals to make sure that they were not removed after the items were sealed in
the box at the factory before you do the installation.
Installation Procedure
1. For models which have the VM card, do the followings:
• Press "User Tools" button to enter the User Tools mode.
124
Controller Options
125
2. Installation
126
Controller Options
127
2. Installation
• If you install any version other than "Type I", you will have to replace the NVRAM and do this
installation procedure again.
2. Make sure that the following settings are not at their factory default values:
• Supervisor login password
• Administrator login name
• Administrator login password
128
Controller Options
If any of these settings is at a factory default value, tell the customer these settings must be changed
before you do the installation procedure.
3. Make sure that "Admin. Authentication" is ON.
[System Settings] – [Administrator Tools] – [Administrator Authentication Management] - [Admin.
Authentication]
If this setting is OFF, tell the customer this setting must be ON before you do the installation procedure.
4. Make sure that "Administrator Tools" is enabled (selected).
2
[System Settings] – [Administrator Tools] – [Administrator Authentication Management] - [Available
Settings]
If this setting is disabled (not selected), tell the customer this setting must be enabled (selected) before
you do the installation procedure.
• You must check the box seals to make sure that they were not removed after the items were sealed in
the box at the factory before you do the installation.
129
2. Installation
3. You can see the "VOID" marks [2] when you remove each seal. In this condition, they cannot be
attached to the box again.
Installation Procedure
• Unplug the main machine power cord before you do the following procedure.
• You must install the DataOverwriteSecurity unit in SD Card slot 1. However, the Postscript option and
others are also installed in SD Card slot 1. You must do the "SD Card Appli Move" procedure first if
you want to install the DataOverwriteSecurity unit.
1. Turn off the main power switch if the machine is turned on.
2. Disconnect the network cable if it is connected.
130
Controller Options
131
2. Installation
• The ROM number and firmware version number change when the firmware is upgraded.
However, the important thing is to make sure the numbers in [a] are the same as the numbers in
[b].
• If the ROM numbers are not the same, or the version numbers are not the same, this means the
unit was not installed correctly.
2 If this happens:
Make sure of the unit type (must be Type I).
If they do not match:
1) Replace the NV-RAM on the controller.
2) Replace the "DataOverwriteSecurity Unit" (SD card) with the correct type
3) Do the installation procedure in this procedure again, from Step 1.
12. Go into the User Tools mode, and select System Settings> Administrator Tools> Auto Erase Memory
Setting> On.
13. Exit the User Tools mode.
14. Check the display and make sure that the overwrite erase icon [1] shows.
15. Make a Sample Copy.
16. Check the overwrite erase icon.
• The icon [2] changes to [3] when job data is stored in the HDD.
• The icon goes back to its usual shape [2] after this function has completed a data overwriting in
the HDD.
Installation Procedure
This option requires a HDD unit.
• Unplug the main machine power cord before you do the following procedure.
132
Controller Options
SD card slot 2 is basically used only for service maintenance and VM card. Do not leave an SD card in
slot 2 after installing an application.
1. For models which have the VM card, do the followings:
• Press "User Tools" button to enter the User Tools mode.
133
2. Installation
134
Controller Options
Update Procedure
1. Remove the slot cover [1] for SD cards ( x 1).
2. Turn the SD-card label face [2] to the rear of the machine. Then push it slowly into slot 2 until you hear
a click.
3. Plug in and turn on the main power switch.
4. Push the "User Tools" key.
If an administrator setting is registered for the machine, step 5 and 6 are required. Otherwise, skip to
step 7.
5. Push the "Login/ Logout" key.
6. Login with the administrator user name and password.
7. Touch "Extended Feature Settings" twice on the LCD.
8. Touch "Uninstall" on the LCD.
9. Touch the "Browser" line
10. A confirmation message appears on the LCD.
11. Touch "Yes" to proceed.
12. A reconfirmation message appears on the LCD.
13. Touch "Yes" to uninstall the browser unit.
14. You will see "Uninstalling the extended feature... Please wait.", and then "Completed".
135
2. Installation
2
VM Card Type F (D377)
Accessories
Check the accessories and their quantities against the table below.
Description Q'ty
1. VM SD Card 1
2. Decal 1
Installation
136
Controller Options
Overview
This section describes the installation of the following items:
• RPCS Printer Unit
• Printer Unit
• Printer/Scanner Unit
• 256 Memory. Optional memory is required for each unit.
• Printer Enhance Option
• Scanner Enhance Option
137
2. Installation
138
Controller Options
• PostScript 3 Unit:
The PS3 option can be used with the RPCS Unit, the Printer Unit, or the Printer/Scanner Unit.
Enhance Options
There are two enhance options:
• Printer Enhance Option Type 5000:
Updates the RPCS unit by adding PCL. 2
• Scanner Enhance Option Type 5000:
Updates the RPCS unit or Printer Unit by adding the advanced scanning features.
Kit Contents
Check the accessories and their quantities against the list below and the illustration on the next page. This
is a common list for all the kits.
Common Accessory Table
This common accessory table lists all the items of the following units and options for the D009/D012 Series
machines:
• RPCS: RPCS Printer Unit
• PU: Printer Unit
• P/S: Printer/Scanner Unit
• PEO: Printer Enhance Unit
• SEO: Scanner Enhance Unit
139
2. Installation
Kit Contents
No. Description Q'ty
RPCS PU P/S PEO SEO
256 MB Memory*1 - No No No No No
*1: The 256 Memory is a separate option and it is not provided in the kits. However, one memory unit is
required for the installation of every print unit.
*2: The number of keytops provided varies:
Keytops
Kit
Copy Document Server Printer Scanner
RPCS Unit 1 1
Printer Unit 1 1 1
Printer/Scanner Unit 1 1 1 1
Printer/Scanner Installation
• Turn off the main power switch and disconnect the power supply cord.
140
Controller Options
141
2. Installation
10. Remove the 1st, 2nd, 4th, and 5th blank key tops.
• The 3rd blank keytop from the top is reserved for the "Fax" keytop. Do not remove it at this time.
142
Controller Options
• If you are going to update the RPCS unit with both the printer and scanner enhance options, the order
of execution is not important.
1. For models which have the VM card, do the followings:
• Press "User Tools" button to enter the User Tools mode.
143
2. Installation
144
Controller Options
145
2. Installation
146
Controller Options
• An SD card from which an application has been moved to another SD card can be restored to full
operation with SP5873-002 (Undo).
• Before storing the card from which an application has been copied, label it carefully so that you can
identify it easily if you need to do the undo procedure later.
Application Merge
This machine has two SD card slots only. However, more than two optional applications are supplied for
this machine. Always keep SD card slot 2 vacant for servicing (except VM Card Type F). Because of this, 2
SD card merge is required if a customer wants to use many applications.
Consider the following limitations when you try to merge SD cards.
• PostScript3 cannot be moved to the other SD card.
• Due to limitations, the VM Card (D377) can be neither merged nor moved to another SD card. This
card must be installed in Slot 2 (lower).
• The destination SD card should have the largest memory size of all the application SD cards. Refer
to the following table for the memory size of each SD card.
• The destination card should have the largest memory size of all the application SD cards.
• The VM Card Type F cannot be merged, nor moved to another SD card. This card must be installed
in slot 2.
Case 2: PostScript3 is installed
Merge all applications which the customer wants to use into the PostScript3 SD card.
147
2. Installation
148
3. Preventive maintenance
PM Tables
See "Appendices" for the following information:
• PM Tables
149
3. Preventive maintenance
150
4. Replacement and Adjustment
General Cautions
• To avoid damage to the transfer belt, drum, or development unit when it is removed or re-installed,
never turn off power switch while electrical components are active.
• Turn off the main power switch and unplug the machine before attempting any of the procedures in
this section.
4
Laser Unit
1. Do not loosen the screws that secure the LD drive board to the laser diode casing. Doing so would
throw the LD unit out of adjustment.
2. Do not adjust the variable resistors on the LD unit, as they are adjusted in the factory.
3. The polygon mirror and F-theta lenses are very sensitive to dust. Do not open the optical housing unit.
4. Do not touch the glass surface of the polygon mirror motor unit with bare hands.
5. After replacing the LD unit, do the laser beam pitch adjustment.
Used Toner
Dispose of used toner in accordance with local regulations. Never throw toner into an open flame, for
toner dust may ignite.
151
4. Replacement and Adjustment
B6455010 SD Card 1
Lubricants
152
Exterior Covers
Exterior Covers
Front Door, Upper and Lower Inner Cover
153
4. Replacement and Adjustment
Left Cover
Rear Cover
154
Exterior Covers
155
4. Replacement and Adjustment
Operation Panel
• The two screws [C] are shorter than the other screws installed in the inner two screw holes. Make
sure that the two screws [C] are installed in the outer screw holes on the scanner front cover.
156
Exterior Covers
Inner Tray
157
4. Replacement and Adjustment
158
Scanner -1
Scanner -1
Exposure Glass
• Position the black marker [E] at the front-left corner when you reattach the ARDF exposure glass.
159
4. Replacement and Adjustment
160
Scanner -1
Exposure Lamp
3. Move the 1st scanner carriage [A] to the cutout [B] in the front frame.
161
4. Replacement and Adjustment
162
Scanner -1
Scanner Motor
4
163
4. Replacement and Adjustment
4
4. Scanner rear frame [C] ( x 8, x 3, x 2)
• After replacing the scanner motor, do the image adjustments in the following section of the manual
( p.257).
164
Scanner -1
165
4. Replacement and Adjustment
When reassembling
Adjust the following SP modes after you replace the sensor board unit:
• SP4–008 (Sub Scan Mag): ( p.257)
• SP4–010 (Sub Mag Reg.): ( p.257)
• SP4–011 (Main Scan Reg): ( p.257)
• SP4–688 (DF: Density Adjustment): Use this to adjust the density level if the ID of outputs made in the
DF and Platen mode is different.
Lamp Stabilizer
166
Scanner -1
167
4. Replacement and Adjustment
Scanner HP Sensor
168
Scanner -1
169
4. Replacement and Adjustment
Scanner-2
Front Scanner Wire
170
Scanner-2
1. Position the center ball [A] in the middle of the forked holder.
2. Pass the right end (with the ball) [B] through the square hole. Pass the left end (with the ring) [C] through
the notch.
3. Wind the right end counterclockwise (shown from the machine's front) five times. Wind the left end
clockwise twice.
• The two red marks [D] come together when you have done this. Stick the wire to the pulley with
tape. This lets you easily handle the assembly at the time of installation.
171
4. Replacement and Adjustment
• Do not attach the pulley to the shaft with the screw at this time.
5. Insert the left end into the slit [F]. The end should go via the rear track of the left pulley [G] and the
rear track of the movable pulley [H].
6. Hook the right end onto the front scanner wire bracket [I]. The end should go via the front track of the
right pulley [J] and the front track of the movable pulley [K].
• Do not attach the scanner wire bracket with the screw at this time.
172
Scanner-2
• Make sure the 1st and 2nd carriages move smoothly after you remove the positioning pins. Do 4
steps 8 through 13 again if they do not.
• After replacing the scanner wire, do the image adjustments in the following section of the manual
( p.257).
173
4. Replacement and Adjustment
1. Position the center ball [B] in the middle of the forked holder.
2. Pass the end with the ball [A] through the right square hole from the front.
174
Scanner-2
3. Position the center ball [B] in the middle of the notch, as shown by the arrow.
4. Pass the ball end [A] through the drive pulley notch.
5. Wind the end with the ring [C] clockwise (shown from the machine's front) three times; wind the ball
end [A] clockwise (shown from the machine's front) five times.
• The two red marks [D] should meet when you have done this.
6. Stick the wire to the pulley with tape, so you can easily handle the pulley and wire during installation.
7. Install the drive pulley on the shaft.
• The winding of the wire on the three pulleys at the rear of the scanner should be the same as the
winding on the three pulleys at the front. This must show as a mirror image. Example: At the front
of the machine, the side of the drive pulley with the three windings must face the front of the
machine. At the rear of the machine, it must face the rear.
9. Perform steps 8 through 13 in "Reassembling the Front Scanner Wire".
• After replacing the scanner wire, do the image adjustments in the following section of the manual
( p.257).
175
4. Replacement and Adjustment
2. On the touch screen press "Touch Screen Adjust" (or press "1").
4 3. Use a pointed (not sharp) tool to press the upper left mark .
176
Laser Unit
Laser Unit
• Turn off the main power switch and unplug the machine before attempting any of the procedures in
this section. Laser beams can seriously damage your eyes.
Two caution decals are located in the laser section as shown below. (See the next page for removal
instructions.)
177
4. Replacement and Adjustment
Laser Unit
178
Laser Unit
• Do not disconnect the harnesses on the LD board [F] unless the LD unit has to be replaced. This
board is precisely adjusted in the factory.
8. Laser unit [G] ( x 2)
• When sliding out the laser unit, do not hold the LD board. Hold the laser unit.
179
4. Replacement and Adjustment
4
2. Laser synchronization detector [A] ( x1, x1)
LD Unit
• To avoid damaging the LD board, hold it securely when disconnecting the connectors. Hold the
laser unit casing.
180
Laser Unit
5. After replacing the LD board, do the "Laser Beam Pitch Adjustment" (described in the following section).
Keep the lower inner cover removed before doing this adjustment because you need to adjust the
adjustor screw [D] on the LD unit with a screwdriver.
1. Install a (new) LD unit [A] with the left side of the LD unit being lower than the right side. (This makes
this adjustment easier.)
2. Print the test pattern "Hounds Tooth Check (2-Dot Horizontal)" (No. 16 in SP2109-001).
3. Check if the vertical stripes appear on the second pattern (counted from the leading edge) of the
printout.
• Correct: No vertical stripes appear (see the sample following this procedure.)
• Wrong: Vertical stripes appear (see the sample following this procedure.)
4. Turn the adjustor screw [B] by 90 degrees clockwise (counterclockwise).
• If the image of the printout is getting worse, try reverse rotation (clockwise counterclockwise)
5. Print the test pattern and check it out.
6. Try steps 2 to 4 again until you get an image with no vertical stripes.
7. Reassemble the machine after completing this adjustment.
181
4. Replacement and Adjustment
182
PCDU
PCDU
PCDU (Photoconductor and Development Unit)
• Make sure the area is free of pins, paper clips, staples, etc. to avoid attraction to the magnetic
development roller.
Reinstallation
Open the right cover before you install the PCDU in the machine.
Drum
183
4. Replacement and Adjustment
4
2. Toner cap [A]
3. Insert cap [A] into the opening of the PCDU [B].
• Make sure that the cap is inserted completely into the opening.
184
PCDU
7. Bracket [F] ( x 1)
185
4. Replacement and Adjustment
8. Pull the drum [G] towards the front (the left side in the illustration) while releasing the charge roller
[H] using the release levers [I], and then remove the drum .
Re-installation
1. Replace the drum and close the PCDU ( x 2).
2. Put the opening cap [A in the previous procedure] back in its original place.
3. Detach the spring [A] from , and re-attach it to , .
• You must re-attach the spring to , for the cleaning blade to operate correctly. If you fail to
re-attach the spring to and , the movable cleaning blade will not contact the drum for
cleaning, but the machine will operate without generating an error. However, copies will
gradually become dirty due to toner collecting on the drum.
4. Re-attach the spring on the rear side of the PCDU.
5. After replacing the drum, do these SPs:
• SP 2001: Drum charge roller voltage – make sure that this is at the default setting
• SP 3001-2: ID sensor initial setting
• SP 2805: Process initial setting
• SP 2810-1: Grayscale Setting
186
PCDU
Pick-off Pawls
1. Drum ( p.183)
• After re-assembly, make sure that the front spring of the movable cleaning blade is re-attached to the
, position. ( p.183)
1. Drum ( p.183)
187
4. Replacement and Adjustment
4
2. Push the charge roller holder [A] toward the front of the drum unit ( x 2) and remove the spring [B].
3. Charge roller [C].
• Disengage the charge roller on the right side to remove it. Try to avoid touching the charge roller.
4. Cleaning roller [D]
• If this is not done, the carrier will be attracted to the drum because the charge roller voltage will
be too high.
• After re-assembly, make sure that the front spring of the movable cleaning blade is re-attached
to the , position. ( p.183)
1. Drum ( p.183)
2. Charge roller and cleaning roller ( p.187)
188
PCDU
4
3. Remove drum cleaning blade 1 [A] ( x 2)
Re-installation
Put toner on the edge of cleaning blade 1 and the mylar at the back side of cleaning blade 1 before re-
installing this blade.
• After re-assembly, make sure that the front spring of the movable cleaning blade is re-attached to the
, position. ( p.183)
ID Sensor
189
4. Replacement and Adjustment
190
Development
Development
Development Filter
1. PCDU ( p.183)
2. Open the PCDU. ( p.183)
Development Roller
1. PCDU ( p.183)
2. Open the PCDU. ( p.183)
3. Upper development cover ( p.191)
191
4. Replacement and Adjustment
4
4. Development roller [A]
Cleaning Procedure
1. PCDU ( p.183
2. Remove the two screws [A] and open the PCDU as shown above.
192
Development
4
3. Remove the upper development cover [A] ( x 2).
4. Fold up a sheet of copy paper [A] to fit the width of the uncovered area of the development roller, as
shown below.
5. Slide the paper [A] along the length of the roller to clean the toner off the surface.
193
4. Replacement and Adjustment
4
6. Rotate the development roller [A] in the direction of the arrow until the section you cleaned is no longer
visible.
7. Repeat steps 5 and 6 until you have cleaned the entire surface of the roller.
8. Reassemble the PCDU and install the PCDU into the machine.
Developer
1. PCDU ( p.183)
2. Open the PCDU. ( p.183)
3. Development roller ( p.191)
194
Development
• Dispose of the used developer in accordance with local regulations. Work carefully to avoid
scratching or nicking the development roller.
8. Clean the development roller with a dry cloth.
9. Pour approximately 1/3 of the developer [E] evenly along the length of the development unit.
10. Rotate the drive gear [F] to work the developer into the unit.
11. Repeat steps 8 and 9 until all toner is in the unit and level with the edges.
12. Re-install the development roller.
• Make sure that the seals at the both sides of the development roller are set inside the case after
you re-install the development roller.
195
4. Replacement and Adjustment
4
13. Place a piece of paper [G] over the toner entrance hole. This prevents used toner falling from the drum
unit into the development unit during the TD sensor initial setting and interfering with the Vref setting
(toner density reference voltage)
14. Secure the drum unit [H] to the development unit, to close the PCDU ( x 2).
15. Install the PCDU in the machine and close the front and right doors.
16. Turn on the main power switch, and wait for the machine to warm up.
17. Do SP2801 to initialize the TD sensor and enter the developer lot number.
18. After performing the TD sensor initial setting, remove the sheet of paper from the PCDU.
TD Sensor
1. PCDU ( p.183)
2. Empty all developer from the development unit. ( p.194)
196
Development
4
3. Seal
4. TD sensor [A] ( x1)
• The TD sensor is attached to the casing with double-sided tape [B]. Pry it off with the flat head
of a screwdriver. Use fresh double-sided tape to re-attach the sensor.
5. Pour new developer into the development unit and perform the TD sensor initial setting using SP2-801.
• When performing the TD sensor initial setting, cover the toner entrance hole with a piece of
paper.
197
4. Replacement and Adjustment
Transfer
Transfer Belt Unit
• To avoid exposing the drum to strong light, cover it with paper if the right cover will be open for a
long period.
Transfer Belt
198
Transfer
4
2. Connector [A] ( x 1)
199
4. Replacement and Adjustment
6. Lay the transfer belt with rollers on a flat clean surface, and fold the unit [E] to release the tension on
the belt ( x 2).
200
Transfer
• Avoid touching the edge of the new blade. Check the new blade for dust or damage.
201
4. Replacement and Adjustment
Paper Feed
Paper Feed Unit
202
Paper Feed
4
2. Roller holder [A] ( x 1)
3. Pick-up roller [B]
4. Feed roller [C]
5. Separation roller [D] and torque limiter [E] ( x 1)
203
4. Replacement and Adjustment
Registration Sensor
204
Paper Feed
• This makes the paper guide [D] tilt a little bit. Now you can access the screw [E].
205
4. Replacement and Adjustment
• You can only access the screw on the sensor bracket from the inside (paper tray location) of the
machine.
11. Registration sensor [H] ( x 1, hooks)
206
Fusing
Fusing
Fusing Unit
• Turn off the main switch and wait until the fusing unit cools down before beginning any of the
procedures in this section. The fusing unit can cause serious burns.
• The lock levers lock the fusing unit again at this time to prevent the fusing unit from falling down.
5. Pull up the lock levers [A] again, and then remove the fusing unit [B].
207
4. Replacement and Adjustment
4
2. Web roller unit [A] ( x 2)
Brake Pad
208
Fusing
4
4. Web left frame [C] ( x 2)
5. Brake pad [D]
209
4. Replacement and Adjustment
4
7. Rear gear bracket [C] ( x 2)
8. All gear and bushings (rear side) [D] ( x 2, spring x 1)
9. Front bracket [E] ( x 2)
210
Fusing
The holder [A] has a one-way clutch. Make sure that the holder [A] is set at the front side.
1. Install the web supply roller [A] first ( ). Make sure that the web sheet is under the pin [B].
2. Install the web take up roller [C] ( ). Make sure that the printed number [D] is outside the web
take up roller.
3. Reinstall the rear gear bracket ( p.209).
4. Reinstall the front and rear gears and bushings ( p.209).
211
4. Replacement and Adjustment
4
6. Turn the rear gear [E] in the arrow direction to remove the slack in the web sheet.
7. Reinstall the front gear bracket [F] ( p.209).
8. Turn the coupling [G] in the arrow direction to remove the slack in the web sheet.
9. Reinstall the web unit.
10. If you install a new cleaning web, reset SP 7806-008 (press "Execute" on the LCD).
212
Fusing
Thermostat
213
4. Replacement and Adjustment
Thermistor
214
Fusing
215
4. Replacement and Adjustment
• The cords on this frame are still connected to the fusing unit at this time. Be careful not to damage
the cords when removing the hot roller stripper [B].
5. Hot roller stripper [B] (spring x 1)
Fusing Lamps
216
Fusing
217
4. Replacement and Adjustment
4
10. Terminal bracket [G] ( x 4)
11. Front holder bracket [H] ( x 1)
12. Terminal base [I] ( x 3)
13. Rear holder bracket [J] ( x 1)
14. Fusing lamp-Center (550W) [K]
15. Fusing lamp-End (750W) [L]
218
Fusing
219
4. Replacement and Adjustment
Paper Exit
Paper Exit Unit
220
Paper Exit
221
4. Replacement and Adjustment
222
Duplex
Duplex
Duplex Unit
223
4. Replacement and Adjustment
8. Push up the duplex unit a little bit, while pressing the bracket [D] to lock the spring [E].
• Do not let the duplex unit open fully before releasing the wire (step 9). Otherwise, the lock for
the spring [E] is released.
224
Duplex
4
9. Wire [F] ( x 1)
10. Push the projection [G].
11. Duplex unit ( x 3, ground cable x 1)
225
4. Replacement and Adjustment
226
Duplex
227
4. Replacement and Adjustment
• When re-installing the transfer belt unit holder, make sure that the spring [D] correctly hooks onto
the frame.
228
Duplex
Duplex/By-pass Motor
2. Frame [A] ( x 4)
3. Duplex/By-pass motor bracket [B] ( x 2, x 1)
229
4. Replacement and Adjustment
230
Duplex
6. Bracket [D] ( x 2)
7. Duplex inverter motor [E] ( x 3, x 1)
231
4. Replacement and Adjustment
By-pass
By-pass Paper Size Sensor
232
By-pass
2. Install the by-pass paper size sensor so that the hole [D] in this sensor faces the projection [E] of the
left side fence bar.
3. Reassemble the copier.
4. Plug in and turn on the main power switch.
5. Check this switch operation with SP5803-024 (By-pass paper size < Input Check).
- Display on the LCD -
233
4. Replacement and Adjustment
234
By-pass
4
5. By-pass feed clutch holder [A] ( x 2)
6. By-pass feed clutch [B] ( x 1, x 1)
235
4. Replacement and Adjustment
Drive Area
Paper Feed Clutch
236
Drive Area
Transfer/Development Motor
237
4. Replacement and Adjustment
Drum Motor
Fusing Motor
238
Drive Area
Web Motor
2. Bracket [A] ( x 1, x 1)
3. Web motor [B] ( x 1, x 1)
239
4. Replacement and Adjustment
240
Drive Area
Registration Motor
241
4. Replacement and Adjustment
4
4. Exhaust duct [A] ( x 2)
5. Toner supply motor [B] (hooks, x 1)
242
Electrical Components
Electrical Components
Controller Unit
Replacement Procedure
1. Controller unit ( p.243)
243
4. Replacement and Adjustment
244
Electrical Components
• If the customer is using the HDD Encryption Unit, the encryption key must be restored after replacing
the HDD unit. For details, see the installation procedure for the HDD Encryption Unit.
Controller Board
Replacement Procedure
1. Controller unit ( p.243)
2. HDD unit (if it has been installed.) ( p.243)
245
4. Replacement and Adjustment
4
6. Interface rails [D] (hooks each)
7. NVRAMs [E]
8. DIMM-RAM (If it is installed.)
9. Controller board [F]
• Make sure you print out the SMC reports ("SP Mode Data" and "Logging Data") before you
replace the NVRAMs.
• Keep NVRAMs away from any objects that can cause static electricity. Static electricity can
damage NVRAM data.
• Make sure the NVRAMs are correctly installed on the controller board.
• Make sure that the DIP-switch settings on the old controller board are the same for the new
controller board. Do not change the DIP switches on the controller board in the field.
246
Electrical Components
2. For a model in which the HDD encryption unit has been installed, restoring the encryption key is
required. Refer to "Recovery from a Device Problem" in the installation procedure for "p.123 "HDD
Encryption Unit"".
3. Turn the main power switch off/on.
Mother Board
247
4. Replacement and Adjustment
BICU
2. BICU[[A] ( x 7, x all)
IOB
248
Electrical Components
4
2. IOB [A] ( x 6, x all)
• The IOB is identical for the D009/D011/D012/D013. However, the DIP switches are set differently
for each machine. Set the DIP switches on the new IOB board to the same settings as the old board.
1. Set the bit switches on the new IOB to the same settings as the old IOB.
PSU
249
4. Replacement and Adjustment
4
2. PSU [A] ( x 4, x all)
3. Three clamps [B] (These clamps will be used for the new PSU.)
250
Electrical Components
Controller Fan
251
4. Replacement and Adjustment
4
2. Fan cover [A] ( x 2)
3. Controller fan [B] ( x 1)
252
Copy Adjustments
Copy Adjustments
Overview
Printing
1. Make sure paper is installed correctly in each paper tray before you start these adjustments.
2. Use the Trimming Area Pattern (SP2-109-1, No. 14) to print the test pattern for the following
procedures.
1. Check the leading edge registration [A] for each paper type and paper feed station, and adjust it
with following SP modes.
253
4. Replacement and Adjustment
SP No. Specification
2. Check side-to-side registration [B] for each paper feed station, and adjust with the following SP modes.
SP No. Specification
By-pass SP1-002-1
Tray 1 SP1-002-2
Tray 2 SP1-002-3
Tray 4 SP1-002-5
LCT SP1-002-6
Duplex SP1-002-7
Blank Margin
• If the leading edge/side-to-side registration cannot be adjusted within specifications, adjust the
leading/left side edge blank margin.
254
Copy Adjustments
4
1. Check the trailing edge [A], right edge [B], leading edge [C] and left edge [D] blank margins, and
adjust them with the following SP modes.
SP No. Specification
Left SP2-103-3
2.0 mm [0.0 to 9.0 mm]
Right SP2-103-4
255
4. Replacement and Adjustment
SP No. Specification
256
Copy Adjustments
Scanning
Before doing the following scanner adjustments, perform or check the printing registration/side-to-side
adjustment and the blank margin adjustment.
257
4. Replacement and Adjustment
4
1. Place the test chart on the exposure glass and make a copy from one of the feed stations.
2. Check the leading edge [A] and side-to-side [B] registration, and adjust them with the following SP
modes if necessary.
SP No. Specification
Magnification
Use the S5S test chart to perform the following adjustment.
Sub Scan Magnification
258
Copy Adjustments
4
1. Place the test chart on the exposure glass and make a copy from one of the feed stations.
2. Check the magnification ratio. Use SP4-008 (Scanner Sub Scan Magnification) to adjust if necessary.
Specification: ±0.9%.
Registration
259
4. Replacement and Adjustment
SP No. Specification
4
Touch Screen Calibration
After clearing the memory, or if the touch panel detection function is not working correctly, follow this
procedure to calibrate the touch screen.
• Do not attempt to use items [2] to [7] on the Self-Diagnostic Menu. These items are for design use
only.
1. Press , "1", "9", "9", "3", and then press 5 times to open the Self-Diagnostics menu.
2. On the touch screen press "Touch Screen Adjust" (or press "1").
260
Copy Adjustments
3. Use a pointed (not sharp!) tool to press the upper left mark .
4. Press the lower right mark after it appears.
5. Touch a few spots on the touch panel to confirm that the marker (+) appears exactly where the screen
4
is touched.
If the + mark does not appear where the screen is touched, press Cancel and repeat from Step 2.
6. When you are finished, press [#] OK on the screen (or press ).
7. Touch [#] Exit on the screen to close the Self-Diagnostic menu and save the calibration settings.
261
4. Replacement and Adjustment
262
5. Service Tables
• Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the
hard disk or memory, press the operation switch to switch the power off, wait for the power LED to
go off, and then switch the main power switch off.
• The main power LED lights or flashes while the platen cover or ARDF is open, while the main machine
is communicating with a facsimile or the network server, or while the machine is accessing the hard
disk or memory for reading or writing data.
5
Service Program Mode Operation
The service program (SP) mode is used to check electrical data, change modes, and adjust values.
• Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the
hard disk or memory, press the operation switch to switch the power off, wait for the power LED to
go off, and then switch the main power switch off.
263
5. Service Tables
Value stored in NVRAM. After a RAM reset, this default value (factory
*
setting) is restored.
Japan only The feature or item is for Japan only. Do not change this value.
C1.5b D091
C1.5c D092
264
Service Program Mode Tables
265
5. Service Tables
Using SP Modes
Test Pattern Printing
5 5. Press Start twice. (Ignore the "Place Original" messages) to start the test print.
6. Press SP Mode (highlighted) to return to the SP mode display.
266
Using SP Modes
12 Color patch 64
1. Open SP mode 5-990 and select the number corresponding to the list that you wish to print.
6 Non-Default
7 NIB Summary
267
5. Service Tables
8 NetFile Log
When paper wrinkling or image offset occurs, the pressure from the pressure roller can be adjusted by
changing the position of the pressure springs. At this time, the nip bandwidth can also be checked with
SP1-109.
1. Execute SP5-802 to perform a free run of about 50 sheets.
2. Open SP1-109-1, press , and then press Yes to confirm the selection.
3. Press Copy Window to return to the copy window.
4. Place an OHP sheet (A4/8.5" x 11" LEF) on the by-pass feed tray.
5. Press Start twice. The OHP sheet stops in the fusing unit for about 10 seconds, then it exits
automatically.
6. Check the nip bandwidth [A].
268
Using SP Modes
Executing Memory All Clear resets all the settings stored in the NVRAM to their default settings except the
following:
SP5-907: Plug & Play Brand Name and Production Name Setting
5
1. Execute SP5-990 to print out all SMC Data Lists.
2. Open SP mode 5-801.
3. Press the number for the item that you want to initialize. The number you select determines which
application is initialized. For example, press 1 if you want to initialize all modules or select the
appropriate number from the table below.
Initializes the fax reset time, job login ID, all TX/RX
007 Fax application
settings, local storage file numbers, and off-hook timer.
269
5. Service Tables
Initializes the defaults for the scanner and all the scanner
009 Scanner application
SP modes.
014 Clear DCS Setting Initializes the DCS (Delivery Control Service) settings.
018 SRM Clear Initializes the SRM (System Resource Manager) settings.
019 LCS Clear Initializes the LCS (Log Count Service) settings.
021 ECS
4. Press Execute, and then follow the prompts on the display to complete the procedure.
5. Make sure that you perform the following settings:
• Do the laser beam pitch adjustment ( p.180).
• Do the printer and scanner registration and magnification adjustments ( p.253/ p.257).
• Do the touch screen calibration ( p.260).
• Referring to the SMC data lists, re-enter any values, which had been changed from their factory
settings.
270
Using SP Modes
Software Reset
The software can be reboot when the machine hangs up. Use the following procedure.
Turn the main power switch off and on.
-or-
Press and hold down together for over 10 seconds. When the machine beeps once release both
buttons. After "Now loading. Please wait" is displayed for a few seconds the copy window will open. The
machine is ready for normal operation.
3. When the message prompts you to confirm that you want to reset the system settings, press Yes.
4. When the message tells you that the settings have been reset, press Exit.
271
5. Service Tables
The copy settings in the UP mode can be reset to their defaults. Use the following procedure.
1. Press User Tools/Counter .
2. Hold down and then press Copier/Document Server Settings.
3. When the message prompts you to confirm that you want to reset the Copier Document Server settings,
press "Yes".
4. When the message tells you that the settings have been reset, press "Exit".
272
Updating the Firmware
An SD card is a precision device. Always observe the following precautions when you handle SD cards:
• Always switch the machine off before you insert an SD card. Never insert the SD card into the slot
with the power on.
• Do not remove the SD card from the service slot after the power has been switched on.
• Never switch the machine off while the firmware is downloading from the SD card.
• Keep SD cards in a safe location where they are not exposed to high temperature, high humidity, or
exposure to direct sunlight.
5
• Always handle SD cards with care. Do not bend or scratch them. Do not let the SD card get exposed
to shock or vibration.
• Make sure that the write protection of an SD card is unlocked when you download an application to
it. If not, downloading fails and a download error (e.g. Error Code 44) occurs during a firmware
upgrade.
Keep the following points in mind when you use the firmware update software:
• "Upload" means to send data from the machine to the SD card. "Download" means to send data from
the SD card to the machine.
• To select an item on the LCD, touch the appropriate button on the soft touch-screen of the LCD, or,
press the appropriate number key on the 10-key pad of the operation panel. For example, when "Exit
(0)" shows on the screen you can touch the Exit button on the screen, or, press the "0" button on the
operation panel of the copier.
• Make sure that the machine is disconnected from the network to prevent a print job for arriving while
the firmware update is in progress before you start the firmware update procedure.
Updating Firmware
Preparation
1. If the SD card is blank, copy the entire "romdata" folder onto the SD card.
2. If the card already contains the "romdata" folder, copy the "D009" folder onto the card.
273
5. Service Tables
• Do not put multiple machine firmware programs on the same SD card. Copy the only model
firmware you want.
1. Stop all SDK applications if the VM card is installed ( p.123 "HDD Encryption Unit").
2. Turn the main power switch off.
3. Remove the slot cover ( x 1).
4. Remove the VM card from SD Card Slot 2 if it is installed.
5. Insert the SD card into SD Card Slot 2. Make sure the label on the SD card faces the rear side of the
machine.
6. Slowly push the SD card into the slot so it locks in place. You will hear it click. Make sure the SD card
locks in place.
5 • To remove the SD, push it in to unlock the spring lock. Then release it so it pops out of the slot.
7. Disconnect the network cable from the copier if the machine is connected to a network.
8. Switch the main power switch on. After about 45 seconds, the initial version update screen appears
on the LCD in English.
9. On the screen, touch the button or press the corresponding number key on the operation panel to
select the item in the menu that you want to update.
Tells you the number of the module and name of the version currently installed.
ROM:
The first line is the module number, the second line the version name.
Tells you the number of the module and name version on the SD card. The first
NEW:
line is the module number, the second line the version name.
• Controller, engine and operation panel firmware cannot be updated at the same time. It is
recommended to update firmware modules one by one.
10. Touch "UpDate (#)" (or ) to start the update.
• While downloading is in progress, the LCD will display "Loading". When downloading has been
completed, the panel will display "update done".
• For operation panel software, the Start key lights red while downloading is in progress, and then
lights green again after downloading is completed.
274
Updating the Firmware
11. The "Update is Done" message appears on the operation panel after completing the updating. The
message differs depending on the firmware that has been updated.
12. Switch the copier main power switch off when you see the "Update is Done" message or follow the
procedure that is displayed on the operation panel.
13. Press in the SD card to release it. Then remove it from the slot.
14. Switch the copier on for normal operation.
15. Error Messages
An error message shows in the first line if an error occurs during the download.
The error code consists of the letter "E" and a number. The example above shows error "E24"
displayed. For details, refer to the Error Message Table. ( "Handling Firmware Update Errors" in
this section)
275
5. Service Tables
An error message shows in the first line if an error occurs during a download. The error code consists of
the letter "E" and a number ("E20", for example).
Error occurred when ROM update Controller program defective. If the second attempt fails,
23
program started replace controller board.
Data incorrect for continuous Insert the SD card with the remaining data required for
31
download the download, the re-start the procedure.
Data incorrect after download Execute the recovery procedure for the intended module
32
interrupted download, then repeat the installation procedure.
33 Incorrect SD card version Incorrect ROM data on the SD card, or data is corrupted.
Module mismatch - Correct SD update data is incorrect. Acquire the correct data
34
module is not on the SD card) (Japan, Overseas, OEM, etc.) then install again.
276
Updating the Firmware
Operation panel module Replace the update data for the module on the SD card
42
download failed and try again, or replace the LCDC.
Stamp data module download Replace the update data for the module on the SD card
43
failed and try again, or replace the hard disks.
Controller module download Replace the update data for the module on the SD card
44
failed and tray again, or replace controller board.
277
5. Service Tables
278
SD Card Appli Move
The service program "SD Card Appli Move" (SP5-873) lets you to copy application programs from one
SD card to another SD card.
Slot 1 and Slot 2 are used to store application programs. However you can move application programs
from Slot 2 to Slot 1 with the following procedure.
If PostScript3 is not to be installed, the printer/scanner card in slot 1 has enough space for the other
applications. Use the printer/scanner card as a destination card.
But if PostScript3 is to be installed, use the PostScript3 card as a destination card because moving the data
from the PostScript3 card is not licensed from the maker of this software.
5
Use caution when you do the SD Card Appli Move procedure:
1. The data necessary for authentication is transferred with the application program from an SD card to
another SD card. Authentication fails if you try to use the SD card after you copy the application
program from one card to another card.
2. Do not use the SD card if it has been used by the user on the computer. Normal operation is not
guaranteed when such an SD card is used.
3. Return the SD card to a customer for safekeeping place after you copy the application program from
one card to another card. This is done for the following reasons:
• The SD card can be the only proof that the user is licensed to use the application program.
• You may need to check the SD card and its data to solve a problem in the future.
4. You cannot copy PostScript data to another SD card. You have to copy other data to the same SD
card that stores PostScript data.
Move Exec
The menu "Move Exec" (SP5-873-001) lets you copy application programs from the original SD card to
another SD card.
• Do not turn ON the write protect switch of the system SD card or application SD card on the machine.
If the write protect switch is ON, a download error (e.g. Error Code 44) occurs during a firmware
upgrade or application merge.
1. Turn the main switch off.
2. Make sure that an SD card is in SD Card Slot 1. The application program is copied into this SD card.
279
5. Service Tables
3. Insert the SD card (having stored the application program) to SD Card Slot 2. The application program
is copied from this SD card.
4. Turn the main switch on.
5. Start the SP mode.
6. Select SP5-873-001 "Move Exec."
7. Follow the messages shown on the operation panel.
8. Turn the main switch off.
9. Remove the SD card from SD Card Slot 2.
10. Turn the main switch on.
11. Check that the application programs run normally.
Undo Exec
5
The menu "Undo Exec" (SP5-873-002) lets you copy back application programs from an SD card to the
original SD card. You can use this program when, for example, you have mistakenly copied some programs
by using Move Exec (SP5-873-001).
• Do not turn ON the write protect switch of the system SD card or application SD card on the machine.
If the write protect switch is ON, a download error (e.g. Error Code 44) occurs during a firmware
upgrade or application merge.
1. Turn the main switch off.
2. Insert the original SD card in SD Card Slot 2. The application program is copied back into this card.
3. Insert the SD card (having stored the application program) to SD Card Slot 1. The application program
is copied back from this SD card.
4. Turn the main switch on.
5. Start the SP mode.
6. Select SP5-873-002 "Undo Exec."
7. Follow the messages shown on the operation panel.
8. Turn the main switch off.
9. Remove the SD card from SD Card Slot 2.
• This step assumes that the application programs in the SD card are used by the machine.
10. Turn the main switch on.
11. Check that the application programs run normally.
280
Self-Diagnostic Mode
Self-Diagnostic Mode
Self-Diagnostic Mode at Power On
As soon as the main machine is powered on, the controller waits for the initial settings of the copy engine
to take effect and then starts an independent self-diagnostic test program. The self-diagnostic test follows
the path of the flow chart shown below and checks the CPU, memory, HDD, and so on. An SC code is
displayed in the touch panel if the self-diagnostic program detects any malfunction or abnormal condition.
281
5. Service Tables
282
Self-Diagnostic Mode
In addition to the self-diagnostic test initiated every time the main machine is powered on, you can set the
machine in a more detailed diagnostic mode manually in order to test other components or conditions that
are not tested during self-diagnosis after power on. The following device is required in order to put the
machine in the detailed self-diagnosis mode.
No. Name
283
5. Service Tables
This machine provides a Save Debug Log feature that allows the Customer Engineer to save and retrieve
error information for analysis.
Every time an error occurs, debug information is recorded in volatile memory but this information is lost
when the machine is switched off and on.
To capture this debug information, the Save Debug Log feature provides two main features:
• Switching on the debug feature so error information is saved directly to the HDD for later retrieval.
• Copying the error information from the HDD to an SD card.
When a user is experiencing problems with the machine, follow the procedure below to set up the machine
5 so the error information is saved automatically to the HDD. Then ask the user to reproduce the problem.
The debug information cannot be saved the until the "Save Debug Log" function has been switched on and
a target has been selected.
1. Enter the SP mode.
2. Under "5857 Save Debug Log", press "1".
3. On the control panel keypad, press "1" then press . This switches the Save Debug Log feature on.
• The default setting is "0" (OFF). This feature must be switched on in order for the debug information
to be saved.
4. Next, select the target destination where the debug information will be saved. Under "5857 Save
Debug Log", touch "2 Target", enter "2" with the operation panel key to select the hard disk as the
target destination, then press .
284
Using the Debug Log
• Select "3 SD Card" to save the debug information directly to the SD card if it is inserted in the
service slot.
5. Now touch "5858" and specify the events that you want to record in the debug log. SP5858 (Debug
Save When) provides the following items for selection.
5
1 Engine SC Error Saves data when an engine-related SC code is generated.
Saves data only for the SC code that you specify by entering
3 Any SC Error
code number.
285
5. Service Tables
Touch "3 Any SC Error", enter the 3-digit SC code number with the control panel number keys, then
press . This example shows an entry for SC670.
• For details about SC code numbers, please refer to the SC tables in Section "4. Troubleshooting"
5 6. Next, select the one or more memory modules for reading and recording debug information. Touch
"5859".
Under "5859" press the appropriate key item for the module that you want to record.
Enter the appropriate 4-digit number, then press .
• Refer to the two tables below for the 4-digit numbers to enter for each key.
The example below shows "Key 1" with "2222" entered.
The following keys can be set with the corresponding numbers. (The initials in parentheses indicate
the names of the modules.)
1 2222 (SCS)
286
Using the Debug Log
2 2223 (SRM)
3 256 (IMH)
4 1000 (ECS)
5 1025 (MCS)
5
• The default settings for Keys 1 to 10 are all zero ("0").
Key to Acronyms
System Resource
MCS Memory Control Service SRM
Management
The machine is now set to record the debugging information automatically on the HDD (the target selected
with SP5-857-002) for the events that you selected SP5-858and the memory modules selected with
SP5-859.
Please keep the following important points in mind when you are doing this setting:
• Note that the number entries for Keys 1 to 5 are the same for the Copy, Printer, Scanner, and Web
memory modules.
287
5. Service Tables
5 2. Enter the SP mode and execute SP5857 009 (Copy HDD to SD Card (Latest 4 MB) to write the
debugging data to the SD card.
• The SD card can hold up to 4MB of data. If the debugging data is larger than 4MB, you can
switch to another SD card.
3. Use a card reader to copy the file and send it for analysis to your local Ricoh representative by email,
or just send the SD card by mail.
• In order to use this feature, the customer engineer must have previously switched on the Save Debug
Feature (SP5857-001) and selected the hard disk as the save destination (SP5857-002).
1. When the error occurs, on the operation panel, press (Clear Modes).
2. On the control panel, enter "01" then hold down for at least 3 sec. until the machine beeps then
release. This saves the debug log to the hard disk for later retrieval with an SD card by the service
representatives.
3. Switch the machine off and on to resume operation.
The debug information for the error is saved on the hard disk so the service representatives can retrieve
it on their next visit by copying it from the HDD to an SD card.
288
Dip Switches
Dip Switches
I/O Board: DIP SW101
Bit
Location
6 7 8
Japan ON ON OFF
Korea ON OFF ON
Asia ON ON ON
289
5. Service Tables
290
6. Troubleshooting
291
6. Troubleshooting
292
Electrical Component Defects
217-B9, Open
By-pass Paper Size (S18) 10,12,13 Paper size error
(IOB) Shorted
293
6. Troubleshooting
216-A13 Open/
Tray Lift 1 (S22) SC501 is displayed.
(IOB) Shorted
216-B13 Open/
Tray Lift 2 (S26) SC502 is displayed.
(IOB) Shorted
209-4,5,6, Open/
Paper Size 1 (S28) Paper size error in tray 1
8 (IOB) Shorted
209-9,10,1 Open/
Paper Size 2 (S29) Paper size error in tray 2
1,13 (IOB) Shorted
294
Electrical Component Defects
221-A10 Open/
Junction Jam (S34) Jam C (Jam 24/64)
(IOB) Shorted
Switches
Component
CN Condition Symptom
(Symbol)
Main Power 903-1,2 Open The machine does not turn on.
(SW1) (PSU) Shorted The machine does not turn off.
295
6. Troubleshooting
296
Blown Fuse Conditions
• Use a correct rating fuse for the fuse replacement. Never use a wrong rating fuse. If do so, the machine
may be damaged.
Rating
Fuse Symptom at power on
115V 210 to 230V
297
6. Troubleshooting
298
7. Energy Saving
Energy Save
Energy Saver Modes
Customers should use energy saver modes properly, to save energy and protect the environment.
The area shaded grey in this diagram represents the amount of energy that is saved when the timers are
at the default settings. If the timers are changed, then the energy saved will be different. For example, if
the timers are all set to 240 min., the grey area will disappear, and no energy is saved before 240 min.
expires.
Timer Settings
The user can set these timers with User Tools (System settings > Timer setting)
• Panel off timer (10 sec – 240 min): Panel Off Mode. Default setting: 1minute
• Auto off timer (1 – 240 min): Off/Sleep Mode
Default settings: 1 minute
299
7. Energy Saving
Normally, Panel Off timer < Auto Off timer. But, for example, if Auto Off timer < or = Panel Off timer, the
machine goes immediately to Off mode when the Auto Off timer expires. It skips the Panel Off.
Example
• Panel off: 1 min.
• Auto Off: 1 min.
• The machine goes to Off mode after 1 minute. Panel Off and Low Power modes are not used.
Recommendation
We recommend that the default settings should be kept.
• If the customer requests that these settings should be changed, please explain that their energy costs
7 could increase, and that they should consider the effects on the environment of extra energy use.
• If it is necessary to change the settings, please try to make sure that the Auto Off timer is not too long.
Try with a shorter setting first, such as 30 min., then go to a longer one (such as 60 min.) if the customer
is not satisfied.
• If the timers are all set to the maximum value, the machine will not begin saving energy until 240
minutes has expired after the last job. This means that after the customer has finished using the machine
for the day, energy will be consumed that could otherwise be saved.
• If you change the settings, the energy consumed can be measured using SP8941, as explained below.
SP 8941 (Machine Status) keeps a record of the amount of time that the machine spends in each mode.
• 8941-001: Operating mode
• 8941-002: Standby mode
• 8941-003: Panel off mode
• 8941-004: Low power mode (not used in this machine)
• 8941-005: Off/sleep mode
With this data, and the power consumption values from the specifications, we can estimate the amount of
energy that is used by the machine.
300
Energy Save
This should only be used as a reference value, because the power consumption specifications are measured
in a controlled environment with a constant power supply.
To get an exact measurement at the customers site, a watt meter must be used to measure the actual energy
consumed.
To use SP8941 to calculate the energy consumed:
• At the start of the measurement period, read the values of SP8941 001 to 005.
• At the end of the measurement period, read the values of SP8941 001 to 005 again.
• Find the amount of time spent in each mode (subtract the earlier measurement from the later
measurement).
• Multiply this by the power consumption spec for each mode.
• Convert the result to kWh (kilowatt hours)
Here is an example calculation.
Ready 002:
mode Standby
(stand by) 214.0 Time 306163.0 308046.0 1883.0 402962.0
Energy 003:
mode Energy
(Panel off) 214.0 Save Time 71386.0 75111.0 3725.0 797150.0
005:
Off/Sleep Off mode
mode 7.0 Time 508776.0 520377.0 11601.0 81207.0
301
7. Energy Saving
302
Paper Save
Paper Save
Effectiveness of Duplex/Combine Function
Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall
is used for paper production, which improves the environment.
1. Duplex:
Reduce paper volume in half!
7
2. Combine mode:
Reduce paper volume in half!
3. Duplex + Combine:
Using both features together can further reduce paper volume by 3/4!
303
7. Energy Saving
To check the paper consumption, look at the total counter and the duplex counter.
The total counter counts all pages printed.
• For one duplex page, the total counter goes up by 2.
• For a duplex job of a three-page original, the total counter goes up by 3.
The duplex counter counts pages that have images on both sides.
• For one duplex page, the duplex counter goes up by 1.
• For a duplex job of a three-page original, the duplex counter will only increase by 1, even though
two sheets are used.
7
Al-C1/C1.5
• Total counter: SP 8581-001
• Duplex counter: SP 8411-001
• Single-sided with combine mode: SP 8421-004
• Duplex with combine mode: SP 8421-005
The following table shows paper savings and how the counters increase for some simple examples of
single-sided and duplex jobs
Duplex mode:
1 1 1 0 1 0
2 2 1 1 2 1
3 3 2 1 3 1
4 4 2 2 4 2
5 5 3 2 5 2
304
Paper Save
10 10 5 5 10 5
20 20 10 10 20 10
If combine mode is used, the total and duplex counters work in the same way as explained previously. The
following table shows paper savings and how the counters increase for some simple examples of duplex/
combine jobs.
2 in 1 mode:
1 1 1 0 1 1
2 2 1 1 1 1
3 3 2 1 2 2
4 4 2 2 2 2
7
5 5 3 2 3 2
10 10 5 5 5 5
20 20 10 10 10 10
Duplex + 2 in 1 mode:
1 1 1 0 1 1
2 2 1 1 1 1
3 3 1 2 2 2
4 4 1 3 2 2
5 5 2 3 3 3
6 6 2 4 3 3
7 7 2 5 4 4
305
7. Energy Saving
8 8 2 6 4 4
9 9 3 6 5 5
10 10 3 7 5 5
11 11 3 8 6 6
12 12 3 9 6 6
306
Model AL-C1/C1.5
Machine Code:
D009/D011/D012/D013/D091/D092
Appendices
29 December, 2009
TABLE OF CONTENTS
1. Appendix: General Specifications
General Specifications.......................................................................................................................................3
General...........................................................................................................................................................3
Power Consumption.......................................................................................................................................5
Printer Controller.............................................................................................................................................6
Scanner Specifications...................................................................................................................................7
Optional Equipment...........................................................................................................................................9
ARDF................................................................................................................................................................9
Two-tray Paper Feed Unit..............................................................................................................................9
LCT 2000-sheet...........................................................................................................................................10
LCT 1200-sheet...........................................................................................................................................10
1-bin Tray Unit.............................................................................................................................................11
Bridge Unit....................................................................................................................................................11
1000-Sheet Finisher....................................................................................................................................12
3000-Sheet Finisher....................................................................................................................................13
2000-Sheet Booklet Finisher......................................................................................................................15
Punch Unit for 2000/3000-Sheet (Booklet) Finisher...............................................................................17
USB Specifications.......................................................................................................................................18
IEEE 802.11a/g, g.....................................................................................................................................18
Bluetooth Specifications..............................................................................................................................19
2. Appendix: PM Tables
PM Tables.........................................................................................................................................................21
Mainframe....................................................................................................................................................21
Options.........................................................................................................................................................25
3. Appendix: Service Call Conditions
Service Call Conditions...................................................................................................................................29
Summary.......................................................................................................................................................29
SC Code Descriptions.................................................................................................................................30
4. Appendix: Service Program Mode Tables
System SP Table-1............................................................................................................................................81
SP1-xxx: Feed..............................................................................................................................................81
System SP Table-2............................................................................................................................................97
SP2-xxx: Drum.............................................................................................................................................97
1
System SP Table-3.........................................................................................................................................111
SP3-xxx: Process.......................................................................................................................................111
System SP Table-4.........................................................................................................................................114
SP4-xxx: Scanner......................................................................................................................................114
System SP Table-5.........................................................................................................................................147
SP5-xxx: Mode..........................................................................................................................................147
System SP Table-6.........................................................................................................................................205
SP6-xxx: Peripherals.................................................................................................................................205
System SP Table-7.........................................................................................................................................217
SP7-xxx: Data Log.....................................................................................................................................217
System SP Table-8.........................................................................................................................................233
SP8-xxx: Data Log 2.................................................................................................................................233
Input Check....................................................................................................................................................271
Copier........................................................................................................................................................271
Options.......................................................................................................................................................276
Output Check.................................................................................................................................................281
Copier........................................................................................................................................................281
1000-Sheet Finisher (B408)....................................................................................................................286
2000/3000-Sheet (Booklet) Finisher.....................................................................................................286
Printer Service Table......................................................................................................................................289
Printer SP Tables........................................................................................................................................289
Scanner Service Table..................................................................................................................................295
SP Tables....................................................................................................................................................295
2
1. Appendix: General Specifications
General Specifications 1
General
Configuration Desktop
Original Sheet/Book
Paper tray,
A3/11" x 17" - A5 LEF
Duplex:
Paper tray
Copy Paper Size
Width: 182 - 297 mm (7.2" - 11.7")
Non-standard Length: 210 mm - 431.8 mm (8.3" - 17.0")
sizes: By-pass tray
Width: 90 - 305 mm (3.6" – 12.1")
Length: 148 - 457.2 mm (5.8" – 18.1")
Paper tray/
60 - 169 g/m2 (16 - 45 lb.)
Copy Paper Weight Duplex:
3
1. Appendix: General Specifications
D009/D011
40 cpm A4, 81/2" x 11" LEF, 1-to-1 (ADF)
/D091
Copying Speed
1 D012/D013
/D092
50 cpm, A4, 81/2" x 11" LEF, 1-to-1 (ADF)
D009/D011
4.1 s, 1st Tray, A4/81/2" x 11" LEF
/D091
First Copy Time
D012/D013
3.5 s, 1st Tray, A4/81/2" x 11" LEF
/D092
D009/D011
Less than 18.0 s (Basic), 15 s (MFP)
/D091
Warm-up Time
D012/D013
Less than 18.0 s (Basic), 15 s (MFP)
/D092
4,400 sheets
Paper Capacity (with
options) (550 sheets/tray x 2 with 100 sheets in the by-pass tray, 1200-sheet LCT
and 2000-sheet LCT)
Power Source Europe/Asia: 220 – 240 V/50, 60 Hz, More than 6.8 A
Taiwan 110V/60Hz
4
General Specifications
Original Archive More than 2,500 A4 pages for document server (ITU-T No. 4 Chart) 1
Toner Replenishment Cartridge exchange (630 g)
D009/D011
Noise Emission: 70 dB(A) or less 74 dB(A) or less
/D091
Copying
D012/D013
72 dB(A) or less 76 dB(A) or less
/D092
D009/D011
Noise Emission: 45 dB(A) or less 45 dB(A) or less
/D091
StandBy
D012/D013
48 dB(A) or less 48 dB(A) or less
/D092
Power Consumption
D009/D011//D091 D012/D013//D092
NA 770 W NA 777 W
Operating
EU, Asia 812 W EU, Asia 896 W
NA 144 W NA 148 W
Ready Mode
EU, Asia 143 W EU, Asia 148 W
NA 104 W NA 104 W
Panel Off
EU, Asia 105 W EU, Asia 105 W
5
1. Appendix: General Specifications
D009/D011//D091 D012/D013//D092
NA 5.5 W NA 5.5 W
1 Sleep Mode
EU, Asia
D009/D011: 5.7 W
EU, Asia
D012/D013: 5.6 W
D091: 5.3 W D092: 5.3 W
Printer Controller
PCL6/PCL5e
PostScript 3 (Option)
Printer Languages: RPCS (Refined Printing Command Stream - an original Ricoh PDL, For D009/
D011/D012/D013 only)
IPDS
6
General Specifications
Ethernet;
Std. (RJ-45 network port: 10Base-T/100Base-TX),
Connectivity USB 2.0
Maximum
MS model: 512 MB (Resident 256 MB + Additional 256 MB)
RAM: CS model: 768 MB (Resident 512 MB + Additional 256 MB)
Note: Additional 256 MB is required for all printer/scanner unit and printer
units.
Scanner Specifications
B/W Scanning;
61 ipm, E-mail/Scan-to-Folder/Network Delivery Scanner (A4 LEF,
Text 200 dpi, MH Compression)
Scanning Speed
Color Scanning;
31 ipm, E-mail/Scan-to-Folder/Network Delivery Scanner (A4 LEF,
Text/Photo 200 dpi, Default Compression)
Grayscales: 8 bits/pixel
7
1. Appendix: General Specifications
Max. Storage on Doc. Svr. 9,000 pages (B&W (ITUT No. 1/200 dpi MMR)
8
Optional Equipment
Optional Equipment
ARDF 1
Size A3 to A5, DLT to HLT
Simplex
Weight 40 to 128 g/m2 (11 to 34 lb.)
Paper Size/Weight:
Size A3 to A5, DLT to HLT
Duplex
Weight 52 to 128 g/m2 (14 to 34 lb.)
Copy - 32 to 200 %
Paper Height Detection: 5 steps (100%, 70%, 30%, 10% (Near end), and Empty)
9
1. Appendix: General Specifications
LCT 2000-sheet
LCT 1200-sheet
10
Optional Equipment
Weight: 2 kg
Bridge Unit
Standard sizes
A6 SEF to A3, HLT to DLT
Paper Size: Non-standard sizes
Width: 90 to 305 mm
Length: 148 to 600 mm
11
1. Appendix: General Specifications
1000-Sheet Finisher
1 Upper Tray
A3 to A6
Paper Size:
11" x 17" to 5.5" x 8.5"
Lower Tray
No staple mode:
A3 to B5, DLT to HLT
Paper Size:
Staple mode:
A3, B4, A4, B5, DLT to LT
12
Optional Equipment
No staple mode:
1,000 sheets (A4/LT or smaller: 80 g/m2, 20 lb.)
500 sheets (A3, B4, DLT, LG: 80 g/m2, 20 lb.)
Staple mode: (80 g/m2, 20 lb., number of sets) 1
Set Size 10 to 50
Paper Capacity: 2 to 9
Size 10 to 30 31 to 50
A4/LT LEF
100 100 to 20 100 to 20
B5 LEF
Power Consumption: 50 W
3000-Sheet Finisher
Finisher
13
1. Appendix: General Specifications
1 Proof Tray
Paper Size
A5-A3 SEF, A6 SEF, A6 SEF
5.5" x 8.5"-11" x 17" SEF, 12" x 18" SEF
Staples
B5 - A3
Paper Size
8.5" x 11" - 11" x 17", 12" x 18"
14
Optional Equipment
Finisher
15
1. Appendix: General Specifications
2,000
A4 LEF, 8.5" x 11" LEF
sheets
Staple
16
Optional Equipment
13 - 50 pages
A4 LEF, 8.5" x 11" LEF
2 - 12 pages
A4 LEF + A3 SEF
Mixed Size B5 LEF + B4 SEF 2 - 30 pages
8.5" x 11" LEF + 11" x 17" SEF
2 - 5 pages
A4 SEF, A3 SEF, B5 SEF, B4 SEF
Booklet Staple
8.5" x 11" SEF, 8.5" x 14" SEF, 11" x 17" SEF 6 - 10 pages
Capacity
12" x 18" SEF
11 - 15 pages
Scandinavia 4 holes
17
1. Appendix: General Specifications
1 NA 3-holes
SEF A3, B4, 11" x 17"
USB Specifications
IEEE 802.11a/g, g
802.11a: 5 GHz
Radiofrequency Band 802.11b: 2.4 GHz
802.11g: 2.4 GHz
802.11a: 54 Mbps
Data Transfer Speed 802.11b: 11 Mbps
802.11g: 54 Mbps
18
Optional Equipment
1
Bluetooth Specifications
19
1. Appendix: General Specifications
20
2. Appendix: PM Tables
PM Tables
Amounts mentioned as the PM interval indicate the number of prints.
2
Mainframe
Scanner/Optics
OPC Drum I R
Charge Roller R
Pick-off Pawls R
21
2. Appendix: PM Tables
Side Seal I
Development Unit
Development Filter R
Developer I R
Entrance Seal I
Side Seal I
Paper Feed
22
PM Tables
Duplex Unit
Dry cloth.
23
2. Appendix: PM Tables
Paper Exit
• Due to their durability and extended service life, the feed rollers, separation rollers, and pick-up rollers
of the mainframe, optional paper trays, and LCT are not replaced at PM.
*1: Lubricate the by-pass feed clutch gear with Silicone Grease G501 every P.M.
Hot Roller R
Pressure Roller R
Fusing Thermistors R
Brake Pad R
24
PM Tables
Options
ARDF 2
B802 EM 120K (Originals) Note
PFU
25
2. Appendix: PM Tables
LCT
LCT 2000-sheet
1000-Sheet Finisher
B804/B805 EM Note
Punch Unit
26
PM Tables
Bridge Unit
D386 EM Note
Bridge Unit
D389 EM Note
27
2. Appendix: PM Tables
28
3. Appendix: Service Call Conditions
To prevent damage to the machine, the main machine Enter SP mode, use SP 5810,
A cannot be operated until the SC has been reset by a service touch [Execute], and then turn the
representative (see the note below). main power switch off and on.
SCs that disable only the features that use the defective
item. Although these SCs are not shown to the user under Turn the operation switch or main
B
normal conditions, they are displayed on the operation switch off and on.
panel only when the defective feature is selected.
The SC history is updated. The machine can be operated The SC will not be displayed. Only
C
as usual. the SC history is updated.
Turning the main switch off then on resets SCs displayed Turn the operation switch off and
D on the operation panel. These are re-displayed if the error on.
occurs again. Also see below.
29
3. Appendix: Service Call Conditions
If the operator touches "Reset" to bypass the 30-second interval for the machine to reboot, the machine
reboots immediately and the operation panel displays the copy screen.
SC Code Descriptions
3
• If a problem concerns a circuit board, disconnect and reconnect the connectors and then test the
machine. Often a loose or disconnected harness is the cause of the problem. Always do this before
you decide to replace the PCB.
• If a motor lock error occurs, check the mechanical load before you decide to replace the motor or
sensors.
• When a Level "A" or "B" SC occurs while in an SP mode, the machine cannot display the SC number.
If this occurs, check the SC number after leaving the SP mode.
• The machine reboots automatically when the machine issues a Level "D" SC code. This is done for
Level "D" SC codes only.
• Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the
hard disk or memory, press the operation switch to switch the power off, wait for the power LED to
go off, and then switch the main power switch off.
• The main power LED lights or flashes while the platen cover or ARDF is open, while the main machine
is communicating with a facsimile or the network server, or while the machine is accessing the hard
disk or memory for reading or writing data.
30
Service Call Conditions
SC Tables: SC1xx
The peak white level is less than 64/255 digits (8 bits) when scanning the shading plate.
(The shading data peak does not reach the specified threshold)
The scanner home position sensor does not detect the "OFF" condition during initialization
or copying.
31
3. Appendix: Service Call Conditions
The scanner home position sensor does not detect the "ON" condition during initialization
or copying.
The black level cannot be adjusted within the target value during the zero clamp.
141 D
• Defective SBU
• BICU defective
The white level cannot be adjusted within the target during auto gain control.
32
Service Call Conditions
• Defective SBU
D
The serial communication does not work. • Defective detection circuit on the BICU
• Defective harness
• Defective SBU
D
The serial communication does not work. • Defective detection circuit on the BICU
• Defective harness
33
3. Appendix: Service Call Conditions
During the SBU adjustment, the machine detects that the white level read from the white
plate or paper is out of range. (SP4015)
BICU error
The copy data security board is not detected when the copy data security function is set
"ON" with the initial setting.
165 D A device check error occurs when the copy data security function is set to "ON" with the
initial setting.
SC Tables: SC2xx
34
Service Call Conditions
The SCRDY_N signal remains HIGH for 200 ms while the LD unit is firing.
The laser synchronizing detection signal for the start position of the LDB is not output for
two seconds after LDB unit turns on while the polygon motor is rotating normally.
221 D
• The Copy Data Security Unit card not installed
• The Copy Data Security Unit card is installed, but it is not the correct type for the
machine.
FGATE ON error
230 D The FGATE signal does not assert within the prescribed time. (The BICU generates the
FGATE signal and sends it to the LD unit when the registration sensor switches on.)
The FGATE signal does not assert within the prescribed time. (The BICU generates the
FGATE signal and sends it to the LD unit when the registration sensor switches on.)
231 D
• BICU defective
• BICU, Controller board harness loose or broken
• Controller board defective.
35
3. Appendix: Service Call Conditions
LD error
SC Tables: SC3xx
3 Charge roller bias leak
The charge roller bias correction is performed twice even if the maximum charge roller
bias (-2000V) is applied to the roller.
304 D
• ID sensor defective
• Worn charge roller
• Charge roller damaged
The development roller bias leak is detected for 60 ms after the high voltage has been
supplied to the development unit.
320 D • Development bias leak
• Broken harness
• Defective high voltage power supply, voltage supply
• Defective high voltage supply unit
36
Service Call Conditions
The machine detects a lock signal error from the development puddle motor for 2 seconds
after the drum motor has turned on.
324 D • Overload on the development puddle motor
• Defective development puddle motor
• Defective harness
• Defective IOB
3
ID sensor pattern test error
One of the following readings occurred 10 times in the ID sensor output when the ID sensor
pattern was checked:
1) Vsp > 2.5V
2) Vsg < 2.5V
3) Vsp =0V
350 D
4) Vsg = 0V
When the ID sensor was checked, the ID sensor output voltage is 5.0V while the LED current
value is 0.
37
3. Appendix: Service Call Conditions
When the grayscale control result is the maximum and it does not operate correctly and
these cases are detected 15 times.
355 C
• ID sensor defective or dirty
• The life of ID sensor or photo conductor
• Shield glass dirty
The following condition occurs thirty times consecutively during printing. Vt is less than 0.5V
or 4.8V or more
• TD sensor disconnected
• Harness between TD sensor and PCDU defective
• Defective TD sensor.
The machine detects a lock signal error from the drum motor for 2 seconds after the drum
motor turned on.
38
Service Call Conditions
SC Tables: SC4xx
Vsg is more than 4.2V or 3.8V or less when the machine adjusts Vsg value.
400 D
• Dirty or defective ID sensor
• Defective ID sensor shutter
The machine detects a lock signal error from the transfer/development motor for 2 seconds
after the transfer/development motor turned on.
441 D • Overload on the motor
• Defective transfer/development motor
• Defective harness
• Defective IOB
The transfer belt HP sensor detects incorrect movement of the transfer belt after the transfer
belt contact motor has turned on.
39
3. Appendix: Service Call Conditions
SC Tables: SC5xx
The tray lift sensor is not activated after the tray lift motor has been on for 10 seconds. If
the main power switch is turned on when the paper is already at the feed height, the paper
height position is detected again. At this time, the tray lift sensor should de-activate within
1.5 sec after the paper bottom plate starts to drop. If it does not deactivate within 1.5 sec.,
a message will prompt the user to reset Tray 1. After two attempts to release the error by
3 re-setting the paper tray, if this does not solve the problem then this SC is displayed.
• An obstruction (jammed paper, paper scraps, etc.) has blocked the motor drive and
caused an overload.
• Tray lift sensor connection loose, disconnected, or damaged
• Tray lift sensor defective
• Tray lift motor connection loose, disconnected, or damaged
• Tray lift motor defective
The tray lift sensor is not activated after the tray lift motor has been on for 10 seconds. If
the main power switch is turned on when the paper is already at the feed height, the paper
height position is detected again. At this time, the tray lift sensor should de-activate within
1.5 sec. after the paper bottom plate starts to drop. If it does not deactivate within 1.5 sec.,
a message will prompt the user to reset Tray 2. After two attempts to re-set the paper tray,
if this does not solve the problem then this SC is displayed.
502 B
• An obstruction (jammed paper, paper scraps, etc.) has blocked the motor drive and
caused an overload.
• Tray lift sensor connection loose, disconnected, or damaged
• Tray lift sensor defective
• Tray lift motor connection loose, disconnected, or damaged
• Tray lift motor defective
503 3rd tray lift malfunction (optional paper feed unit or LCT)
40
Service Call Conditions
41
3. Appendix: Service Call Conditions
Both tray lift sensor and lower limit sensor are turned on at the same time when the main
power is turned on or the right door is closed.
42
Service Call Conditions
The IOB does not receive the lock signal for10 seconds after turning on the fusing exhaust
fan.
530 D
• Defective fusing exhaust fan motor or connector disconnection
• Defective IOB
• Disconnected harness
The machine does not detect the fan motor lock signal for 10 seconds after turning on the
cooling fan motor.
532 D
• Defective cooling fan motor or connector disconnection.
• Disconnected harness
• Defective IOB
The machine does not detect the fan motor lock signal for 10 seconds after turning on the
paper exit cooling fan motor.
533 D
• Defective paper exit cooling fan motor or connector disconnection.
• Defective IOB
• Disconnected harness
43
3. Appendix: Service Call Conditions
The IOB does not receive the lock signal for 2 seconds after turning on the fusing motor.
A fusing temperature (at the center) of over 230°C (446°F) is detected for 1 second by
the fusing thermistors at the center or at either end of the fusing roller.
543 A • Power supply unit defective
• I/O board (IOB) defective
• BICU defective
• TRIAC short on PSU (PSU defective)
44
Service Call Conditions
A fusing temperature (at the center) over 250°C is detected by the fusing temperature
544 A monitor circuit in the BICU board.
After warm-up the fusing lamp remains at full power for 15 seconds without the hot roller
3
545 A rotating.
• The zero cross signal is detected three times even though the heater relay is off when
turning on the main power.
• The zero cross signal is not detected for 2 seconds even though the heater relay is
on after turning on the main power or closing the front door.
547 D
• The detection error occurs twice or more in the 11 zero cross signal detections. This
error is defined when the detected zero cross signal is less than 45.
45
3. Appendix: Service Call Conditions
A fusing temperature (at the end) of over 230°C (446°F) is detected for 1 second by the
fusing thermistors at the center or at either end of the fusing roller.
553 A • Power supply unit defective
• I/O board (IOB) defective
• BICU defective
• TRIAC short on PSU (PSU defective)
A fusing temperature (at the end) over 250°C is detected by the fusing temperature monitor
554 A circuit in the BICU board.
After warm-up, the fusing lamp remains at full power for 15 seconds without the hot roller
555 A rotating.
46
Service Call Conditions
When the zero cross signal is 66 or more and it is detected 10 times or more in 11
557 C
detections, the machine determines that input 60 Hz and SC557 occurs.
The fusing sensor detected a fusing unit paper late jam three times. The paper was late
and the fusing exit sensor could not detect the paper three times. 3
559 A
• Remove the paper that is stopped in the fusing unit.
• Check that the fusing unit is clean and has no obstacles in the paper feed path.
• If the error persists, replace the fusing unit.
• SC559 does not operate until SP1159 has been set to "1" (ON). This sets the machine to count the
number of occurrences of paper late jams in the fusing unit. The default setting is "0" (OFF).
• SC559 is issued after the third occurrence of a paper late jam in the fusing unit. Once this SC has
been issued, the machine cannot be used until the service technician removes the cause of the jam
and restores it to normal operation.
• The jam counter is reset after a sheet of paper successfully passes the fusing exit sensor after the cause
of the jam has been removed.
SC Tables: SC6xx
47
3. Appendix: Service Call Conditions
After the ARDF is detected, the break signal occurs or communication timeout occurs.
While the IOB communicates with a peripheral, an SC code is displayed if one of following
conditions occurs.
• The IOB receives the break signal which is generated by the peripheral only just
622 D after the main switch is turned on.
• The IOB receives the break signal which is generated by URAT.
• Loose connector
48
Service Call Conditions
The controller sends data to the accounting device, but the device does not respond. This
632 B
occurs three times.
3
• Loose connection between the controller and the accounting device
After communication is established, the controller receives the brake signal from the
633 B
accounting device.
The accounting device sends the controller the report that indicates a backup RAM error
634 B has occurred.
The accounting device sends the controller the report that indicates the battery voltage
635 B error has occurred.
49
3. Appendix: Service Call Conditions
Version error
3 -02 D The version of the external authentication module is not correct.
The management number of the external authentication module exceeds the maximum
-99 D
limit.
• Software error
The BICU does not respond to the frame transmitted from the controller.
641 D
• Defective controller
• Detective BICU
Authentication error
50
Service Call Conditions
The supplied voltage is not sufficient due to a defective communication line or defective
-005 - connection. 3
• Same as -001
Consult with the user's local telephone company.
Both the NIC and Embedded RCG-M are activated at the same time.
-011 -
• Same as -001
Disable the NIC with SP5985-1.
The modem board does not work properly even though the setting of the modem board
is installed with a dial up connection.
-012 - • Same as -001
1. Install the modem board.
2. Check and reset the modem board setting with SP5816.
3. Replace the modem board.
51
3. Appendix: Service Call Conditions
EEPROM error
Retry of EEPROM communication fails three times after the machine has detected the
669 D
EEPROM error.
• Caused by noise
3 The BICU fails to respond with the prescribed time when the machine is turned on.
670 D • Connections between BICU and controller board are loose, disconnected, or
damaged
1. Replace the BICU
2. Replace the controller board
BICU error
671 D The model code from the BICU is not correct when the machine is turned on.
• After the machine is powered on, the communication between the controller and
the operation panel is not established, or communication with controller is
interrupted after a normal startup.
• After startup reset of the operation panel, the attention code or the attention
acknowledge code is not sent from the controller within 15 seconds.
• After the controller issues a command to check the communication line with the
672 D controller at 30-second intervals, the controller fails to respond twice.
• Controller stalled
• Controller board installed incorrectly
• Controller board defective
• Operation panel connector loose or defective
• The controller is not completely shutdown when you turn the main switch off.
Check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (ON)".
52
Service Call Conditions
The BICU does not receive a memory address command from the controller for the
prescribed time after the paper has reached the registration sensor.
687 D • Harness Disconnection at BICU
• Controller board loose or broken
• Defective BICU
• Defective Controller Board
3
SC Tables: SC7xx
When the pick-up motor turns on clockwise, the original stopper HP sensor does not detect
the home position of the original stopper.
700 D
• Defective original stopper HP sensor
• Defective pick-up motor
• Defective DF drive board
When the pick-up motor turns on counterclockwise, the pick-up roller HP sensor does not
detect the home position of the pick-up roller.
701 D
• Defective pick-up roller HP sensor
• Defective pick-up motor
• Defective DF drive board
53
3. Appendix: Service Call Conditions
The jogger fences move out of the home position but the HP sensor output does not change
within the specified number of pulses.
The 1st failure issues an original jam message, and the 2nd failure issues this SC code.
721 B
• Jogger HP sensor disconnected, defective
• Jogger motor disconnected, defective
• Jogger motor overloaded due to obstruction
3 • Finisher main board and jogger motor
• The stack feed-out HP sensor does not detect the home position of the stack feed-out
belt 3000ms after the stack feed-out belt has moved to its home position.
• The stack feed-out HP sensor does not turn off 200 ms after the stack feed-out belt
has moved from its home position.
723 B The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
After moving away from the guide plate position sensor, the exit guide is not detected at
the home position within the prescribed time.
725 B The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
54
Service Call Conditions
The side fence does not retract within the prescribed time after the shift jogger motor 1
switches on.
726 B The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
The side fence does not retract within the prescribed time after the shift jogger motor 2
switches on.
727 B The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
The side fences do not retract within the prescribed time after the retraction motor switches
on.
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
728 B
• Shift jogger retraction motor broken
• Shift jogger retraction motor connection loose
• Shift jogger retraction motor overloaded
• Defective shift jogger retraction HP sensor
55
3. Appendix: Service Call Conditions
The shift roller HP sensor of the upper tray does not activate within the prescribed time
after the shift tray starts to move toward or away from the home position.
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
For the 2000/3000-sheet (booklet) finisher
• Staple movement is not finished after a certain time.
For the 1000-sheet finisher
• The stapler motor does not switch off within the prescribed time after operating.
740 B • The HP sensor of the staple unit does not detect the home position after the staple unit
moves to its home position.
• The HP sensor of the staple unit detects the home position after the staple unit moves
from its home position.
• Staple jam
• Motor overload
• Defective stapler motor
The stapler does not return to its home position within the specified time after stapling.
The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
741 B
• Defective stapler rotation motor
• Overload to the stapler rotation motor
• Defective stapler rotation HP sensor
56
Service Call Conditions
The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
For the 2000-sheet booklet finisher
743 B The front stapler unit saddle-stitch motor does not start operation within the specified time.
• Motor overload
• Loose connection of the front stapler motor
• Defective front stapler motor
The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
For the 2000-sheet booklet finisher
744 B The rear stapler unit saddle-stitch motor does not start operation within the specified time.
• Motor overload
• Loose connection of the rear stapler motor
• Defective rear stapler motor
750 B The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
The upper tray paper height sensor does not change its status with the specified time after
the tray raises or lowers.
57
3. Appendix: Service Call Conditions
This occurs during the operation of the lower tray pressure motor
The punch HP sensor is not activated within the specified time after the punch motor turned
on.
760 B The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
The folder plate moves but is not detected at the home position within the specified time.
The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
761 B
• Folder plate HP sensor disconnected, defective
• Folder plate motor disconnected, defective
• Folder plate motor overloaded due to obstruction.
The punch unit moves but is not detected at the home position within the specified time.
763 B The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
58
Service Call Conditions
The paper position sensor moves but is not detected at the home position within the
specified time.
764 B
The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
The stack junction gate motor moves but the stack junction gate is not detected at its position
within a specific time.
767 B The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
• Motor broken
• Motor connection loose
• Motor overloaded
59
3. Appendix: Service Call Conditions
The shift motor HP sensor does not detect any change for 1.86 seconds after the shift motor
770 B has turned on at power on or during its operation.
Finisher error
The machine does not recognize the finisher, but recognizes the bridge unit.
792 B
• Defective connector
• Defective harness
• Incorrect installation
SC Tables: SC8xx
Monitor Error
This is a file detection and electronic file signature check error when the boot loader
attempts to read the self-diagnostic module, system kernel, or root system files from the OS
817 D Flash ROM, or the items on the SD card in the controller slot are false or corrupted.
60
Service Call Conditions
Due to a control error, a RAM overflow occurred during system processing. One of the
following messages was displayed on the operation panel.
• For more details about this SC code error, execute SP5990 to print an SMC report so you can read
the error code. The error code is not displayed on the operation panel.
61
3. Appendix: Service Call Conditions
CPU error
During the self-diagnostic, the controller CPU detects an error. There are 47 types
of error code (0001 to 4005) depending on the cause of the error. The CPU detects
an error and displays the specific error code with the program address where the
error occurs.
CPU/Memory Error
ASIC error
62
Service Call Conditions
The CPU checks if the ASIC timer works correctly compared with the CPU timer. If the ASIC
timer does not function in the specified range, this SC code is displayed.
[0D05] • System firmware problem
• Defective RAM-DIMM
• Defective controller
Replace the controller board.
[50A1] The CPU does not detect the video bridge device.
The CPU detects the video bridge device, but detects error data from the video bridge
[50A2]
device.
• For more details about this SC code error, execute SP5990 to print an SMC report so you can read
the error code. The error code is not displayed on the operation panel.
63
3. Appendix: Service Call Conditions
• HDD defective
• HDD harness disconnected, defective
3 • Controller board defective
PHY IC error
[6104]
The PHY IC on the controller cannot be correctly recognized.
NVRAM device does not exist, NVRAM device is damaged, or NVRAM socket damaged.
64
Service Call Conditions
The one second counted by the RTC is different from the one second counted by the CPU
[1501] on the controller.
Verification error
Error detected during a write/verify check for the standard RAM (SDRAM DIMM).
[0201]
• Loose connection
• Defective SDRAM DIMM
• Defective controller
65
3. Appendix: Service Call Conditions
Verification error
Error detected during a write/verify check for the optional RAM (SDRAM DIMM).
• Loose connection
• Defective SDRAM DIMM
[0301]
• Defective controller
The memory structure data error for the optional RAM (SDRAM DIMM) is detected when
the self-diagnostic is executed.
ASIC (Mandolin) for system control could not be detected. After the PCI configuration,
[0F30] the device ID for the ASIC could not be checked.
[0F31]
Replace the IPU.
ASIC (Mandolin) for system control could not be detected. After the PCI configuration,
[0F41] the device ID for the ASIC could not be checked.
66
Service Call Conditions
A verify error occurred when setting data was read from the clock generator via the I2C
bus.
67
3. Appendix: Service Call Conditions
During machine operation, the machine can get access to the board that holds the wireless
854 B
LAN, but not to the wireless LAN card (Bluetooth).
68
Service Call Conditions
Other error:
• Same as SC991
69
3. Appendix: Service Call Conditions
• No HDD installed
[8]
3 • Unformatted HDD
• The encryption key on the controller is different from the one on the HDD
1. Install the HDD correctly.
2. Initialize the HDD.
• Same as SC863
70
Service Call Conditions
At power on, the HDD is detected. Power supply to the HDD is interrupted after the system
has entered the energy save mode, but after the HDD has been awakened from the energy
save mode, it does not return to the ready status within 30 sec.
861 D
• Harness between HDD and controller board disconnected, defective
• HDD power connector disconnected
• HDD defective
• Controller board defective 3
Bad sector number error
The number of bad sectors in the HDD (image data area) goes over 101.
The data written to the HDD cannot be read normally, due to bad sectors generated during
operation.
863 D
• HDD defective
Note: If the bad sectors are generated at the image partition, the bad sector information
is written to NVRAM, and the next time the HDD is accessed, these bad sectors will not be
accessed for read/write operation.
During HDD operation, the HDD cannot respond to a CRC error query. Data transfer does
864 D
not execute normally while data is being written to the HDD.
• HDD defective
71
3. Appendix: Service Call Conditions
HDD responded to an error during operation for a condition other than those for SC863,
865 D
864.
• HDD defective.
3 The machine detects an electronic license error in the application on the SD card in the
controller slot immediately after the machine is turned on. The program on the SD card
contains electronic confirmation license data. If the program does not contain this license
866 B data, or if the result of the check shows that the license data in the program on the SD card
is incorrect, then the checked program cannot execute and this SC code is displayed.
867 D The SD card in the slot is removed while the machine is on.
Insert the SD card, then turn the machine off and on.
72
Service Call Conditions
The address book data cannot be read from the HDD, SD card or flash ROM on the
controller where it is stored, or the data read from the media is defective.
• Software defective:
Turn the machine off/on. If this is not the solution for the problem, then replace the controller
870 B firmware.
• HDD defective.
More Details
3
• Do SP5846-046 (Initialize All Setting & Addr Book) to reset all address book data.
• Reset the user information with SP5832-006 (HDD Formatting– User Information).
• Replace the HDDs.
• The machine detects that the HDD is not operating correctly at power on.
• The machine detects that the HDD is not operating correctly (can neither read nor
872 B write) while processing incoming email.
• HDD defective
• The machine is turned off while the HDD is being accessed.
Do SP5832-007 to format the mail RX data on the HDD.
An error is detected on the HDD immediately after the machine has been turned on, or
873 B power has been turned off while the machine has used the HDD.
73
3. Appendix: Service Call Conditions
A data error is detected for the HDD/NVRAM after the Delete All option has been used.
Note: The source of this error is the DataOverwriteSecurity Unit (D362) running from an
874 D SD card.
1. Turn the main switch off/on and try the operation again.
2. Install the DataOverwriteSecurity Unit again. For more, see "Installation".
3. HDD defective
3
Delete All error 2: Data area
An error occurs while the machine deletes data from the HDD.
875 D Note: The source of this error is the DataOverwriteSecurity Unit (D362) running from an
SD card.
Turn the main switch off/on and try the operation again
74
Service Call Conditions
The 'all delete' function cannot be executed but the DataOverwriteSecurity Unit (D362) is
installed and activated.
1. Replace the NVRAM and then install the new SD card (D362).
2. Check and reinstall the SD card (D362).
75
3. Appendix: Service Call Conditions
SC Tables: SC9xx
Printer error 1
76
Service Call Conditions
The NetFile file management on the HDD cannot be used, or a NetFile management file
is corrupted and operation cannot continue. The HDDs are defective and they cannot be
925 B debugged or partitioned, so the Scan Router functions (delivery of received faxes,
document capture, etc.), Web services, and other network functions cannot be used.
HDD status codes are displayed below the SC code.
3
Here is a list of HDD status codes:
Display Meaning
(-3) No label
77
3. Appendix: Service Call Conditions
If the machine does not show one of the five HDD errors (SC860 to SC865), turn the machine power off
and on. If this is not the solution for the problem, then initialize the NetFile partition on the HDD with
SP5832-011 (HDD Formatting – Ridoc I/F).
NetFiles: Jobs printed from the document server using a PC and DeskTopBinder
• Before you initialize the NetFile partition on the HDD, tell the customer that:
• Received faxes on the delivery server will be erased
• All captured documents will be erased
• DeskTopBinder/Print Job Manager/Desk Top Editor job history will be erased
3 • Documents on the document server, and scanned documents, will not be erased.
• The first time that the network gets access to the machine, the management information must be
configured again (this will use a lot of time).
Before you initialize the Netfile partition with SP5832-011, do these steps:
1. Go into the User Tools mode and do "Delivery Settings" to print all received fax documents that are
scheduled for delivery. Then erase them.
2. In the User Tools mode, do Document Management> Batch Delete Transfer Documents.
3. Do SP5832-011, then turn the machine power off and on.
Procedure 3
If "Procedure 2" is not the solution for the problem, do SP5832-001 (HDD Formatting – All), then turn the
machine power off and on.
SP5832-001 erases all document and address book data on the hard disks. Ask the customer before you
do this SP code.
Procedure 4
If "Procedure 3" is not the solution for the problem, replace the HDD.
Software error 1
990 D The software performs an unexpected function and the program cannot continue.
Software error 2
78
Service Call Conditions
1) Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent logged
errors.
2) If you press the zero key on the operation panel with the SP selection menu displayed, you will see
detailed information about the recently logged SC990 or SC991, including the software file name, line
number, and so on.
• 1) is the recommended method, because another SC could write over the information for the previous
SC.
Undefined error
3
992 D Defective software program
The number of executed application items on the operation panel reach the maximum
994 C
limit for the operation panel structure.
995 D The information on the controller board does not match that of the machine
An application does not start after the user pushed the correct key on the operation panel.
997 B
• Software bug
• A RAM or DIMM option necessary for the application is not installed or not installed
correctly.
79
3. Appendix: Service Call Conditions
Register processing does not operate for an application within 60 s after the machine power
is turned on. No applications start correctly, and all end abnormally.
998 D
• Software bug
• A RAM or DIMM option necessary for the application is not installed or not installed
correctly.
80
4. Appendix: Service Program Mode
Tables
System SP Table-1
SP1-xxx: Feed
Side-to-Side Registration
1002* Adjusts the side to side registration by changing the laser main scan start position for each
mode.
81
4. Appendix: Service Program Mode Tables
001 By-pass
002 Tray 1
003 Tray 2
005 Tray 4
006 LCT
007 Duplex
82
System SP Table-1
[0 to 1 / 0 / 1]
002 LG Detection
0: LT SEF, 1: LG
Fusing Idling
Switches fusing idling on/off. When on, printing will not start until enough time has
1103* elapsed so the hot roller can reach optimum temperature. This ensures even heat on the
hot roller.
4
Switch on if fusing on the 1st and 2nd copies is incomplete (this may occur if the room is
cold.). You must switch SP1103-1 ON before you set the fusing interval with SP1103-2.
83
4. Appendix: Service Program Mode Tables
On-Off/Phase
Selects the fusing temperature control method. After changing this setting, be sure to turn
the machine off and on again with the main power switch to enable the new setting.
[0 to 1 / 0 / 1]
0: Normal (ON/OFF control). Allows full application from ac power supply to bring the
hot roller up to the target fusing temperature then shuts off. Determines the on-time from
the present temperature (detected by the thermistor on the hot roller) and the temperature
of 1 cycle before.
1: Phase (hysterisis) control. Sets the upper and lower limits for the temperature; at the
4 1104* lower temperature the fusing lamp is on and at the higher temperature the fusing lamp is
off.
Change this setting to "0" only if the user has excessive electrical noise or interference on
the power supply line. Such interference can cause voltage to drop when power is applied
using the ON/OFF control method.
Interference can be caused by the general poor quality of the power supply lines, or if
the machine is sharing a power supply with other electrical devices such as fluorescent
lights. Before changing this setting, make sure that the machine is connected to a power
supply not shared by other electrical equipment.
• Selecting Phase control ("1") could cause the fusing temperature control board to
emit low pitched noise
Allows adjustment of the hot roller temperature at the center and ends of the roller for the
quality or thickness of the paper. The hot roller in this machine has two fusing lamps: one
1105* heats the center of the roller, the other heats both ends. Each fusing lamp can be adjusted
separately.
The "re-load temperature" is the "print ready temperature". When the fusing temperature
exceeds this setting, the machine can operate. Do not set up a re-load temperature (Re-
load Temp. = Fusing. Temp – SP Value.) that is higher than the SP1-105-2 setting.
84
System SP Table-1
Sets the reload temperature for the center of the hot roller. This setting depends on the target
temperature.
003 Reload temp. = Target Temp – This SP Setting
• Do not set a temperature that is higher than the setting for SP1105 1 (Roller Center:
Trays) 4
Re-load Temp. Minus: Roller Ends [0 to 60 / 0 / 1 deg]
Sets the reload temperature for the ends of the hot roller. This setting depends on the target
temperature.
004 Reload temp. = Target Temp – This SP Setting
• Do not set a temperature that is higher than the setting for SP1105 2 (Roller Ends:
Trays)
005 to The following SPs adjust the fusing temperature at the center or ends of the hot roller for
022 each paper type.
85
4. Appendix: Service Program Mode Tables
023 Feed Waiting: Plain Turns the feed waiting mode on or off for each
paper type.
024 Feed Waiting: M-Thick
[0 to 1 / 0 / 1]
025 Feed Waiting: Thick 1 0=Off, 1=On
026 Feed Waiting: Thick 2 The paper waits at the registration roller until the
fusing temperature reaches the prescribed
temperature (adjustable with SP1105-028 to
-37).
027 Feed Waiting: Thin
If you enable this feature, also set SP 1105-38
to a convenient value for the customer.
86
System SP Table-1
032 Feed Wait: Center Minus: Thick 1 Adjusts the offset value for each re-load
temperature to exit the feed waiting mode.
033 Feed Wait: Ends Minus: Thick 1 [0 to 60 / 0 / 1 deg]
034 Feed Wait: Center Minus: Thick 2
003 Machine Inside at Power On Displays the temperature inside the machine.
001 Execution
87
4. Appendix: Service Program Mode Tables
[0 to 1 / 0 / 1] 0:OFF, 1:ON
4 This SP setting determines whether SC559 is issued after three paper late jams occur in
the fusing unit. After this SP code is turned on, a counter monitors the number of paper
late jams that occur in the fusing unit. After the 3rd occurrence of a fusing jam, SC559 is
issued and the machine cannot be used until the service technician releases the error.
• Switching the machine off/on does not reset this jam counter. The counter is reset
after the cause of the jam has been removed and a sheet of paper successfully
passes the fusing exit sensor.
Adjusts the speeds of each motor. Each step decreases or increases motor speed in 0.05%
increments
Regist: Registration motor, Feed: Feed motor,
1801* Duplex: Duplex/By-pass motor, Inverter: Duplex inverter motor,
Exit: Paper exit motor, Bridge: Bridge unit drive motor,
OpcMot: Drum motor, TransferMot: Transfer/Development Motor,
FusingMot: Fusing motor,
DevPuddleMot: Development Paddle motor
88
System SP Table-1
89
4. Appendix: Service Program Mode Tables
90
System SP Table-1
033 OpcMot:90
034 OpcMot:154
035 OpcMot:180
036 OpcMot:230
037 TransferMot:90
038 TransferMot:154
[-4 to 4 / 0 / 0.01 %]
039 TransferMot:180
040 TransferMot:230 4
041 FusingMot:90
042 FusingMot:154
043 FusingMot:180
044 FusingMot:230
C1b/C1.5b: EU [0 to 100 / 90 / 1 %]
C1b/C1.5b: ASIA/NA [0 to 100 / 92 / 1 %]
Web Near End Setting
004 C1c/C1.5c: EU [0 to 100 / 90 / 1 %]
C1c/C1.5c: ASIA/NA [0 to 100 / 92 / 1 %]
91
4. Appendix: Service Program Mode Tables
007 Adjusts the threshold for paper feeding. When the time between trailing edge detection
and leading edge detection is within the value of this setting, the machine determines that
the paper is still being fed.
92
System SP Table-1
93
4. Appendix: Service Program Mode Tables
019 Waiting Time: Low: Thick 2 Adjusts the threshold time to enter the CPM
down mode.
020 Waiting Time: Low: Thin [0 to 180 / 60 / 1 sec]
021 Waiting Time: Medium: Plain The machine determines whether the CPM
down mode is activated or not after the time
022 Waiting Time: Medium: M-Thick specified with these SPs has passed.
023 Waiting Time: Medium: Thick 1
94
System SP Table-1
95
4. Appendix: Service Program Mode Tables
96
System SP Table-2
System SP Table-2
SP2-xxx: Drum
002 Adjusts the voltage applied to the charge roller when making the VSDP ID sensor pattern
4
(for charge roller voltage correction). The actual charge roller voltage is this value plus
the value of SP2001-1.
001 Adjusts the lower threshold value for the charge roller correction.
When the value of VSDP/VSG is greater than this value, the charge roller voltage
increases by 30 V (e.g., from –500 to –530).
002 Adjusts the upper threshold value for the charge roller correction.
When the value of VSDP/VSG is greater than this value, the charge roller voltage
decreases by 30 V (absolute value).
97
4. Appendix: Service Program Mode Tables
Magnification Adjustment
003 Left
[0 to 9 / 2 / 0.1mm]
004 Right
LD Power Adjustment
98
System SP Table-2
[0 to 24 / 0 /1 ]
001 Pattern Selection
Test pattern of the GAVD
0: None
13: Independent Pattern (3 dot)
1: Vertical Line (1 dot)
14: Trimming Area
2: Vertical Line (2 dot)
15: Hound's Tooth Check (Vertical)
3: Horizontal Line (1 dot)
16: Hound's Tooth Check (Horizontal)
4: Horizontal Line (2 dot)
17: Black Band (Horizontal)
5: Grid Vertical Line
18: Black band ( Vertical)
6: Grid Horizontal Line
19: Checker Flag Pattern
7: Grid pattern small
20: Grayscale (Vertical Margin)
8: Grid Pattern Large
21: Grayscale (Horizontal Margin)
9: Argyle Pattern Small
22: Two Beam Density Pattern
10: Argyle Pattern Large
23: Full Dot Pattern
11: Independent pattern (1 dot)
24:All white Pattern
12: Independent Pattern (2 dot)
99
4. Appendix: Service Program Mode Tables
[0 to 15 / 15 /1 ]
002 Density Set the density of the test pattern which is output in
SP2109-001. This SP is not used for the Grayscale patterns.
4 002
ID Sensor Pattern [200 to 700 / 400 / 10V ]
Adjusts the development bias for the ID sensor pattern for VSP
Sets the amount of toner supplied every second by the toner supply motor. The length of
001 time the motor remains on is determined by the data read by the TD sensor and ID sensor.
Increasing this value reduces the toner supply clutch on time. Use a lower value if the user
tends to make lots of copies that have a high proportion of black.
Displays the toner supply correction coefficient (K). It can also be used to adjust K, but
002 the value is changed again when VT is measured for the next copy.
The toner supply rate depends on the amount of toner in the toner bottle. This change is
corrected using this coefficient. This SP can be used to check the toner supply condition.
The lower the value of K, the lower the toner density
100
System SP Table-2
P Pattern Cycle
2210*
Sets the interval between ID sensor pattern prints.
001* Sets the interval between ID sensor pattern printing. For users that do not make many
copies daily, set a smaller interval to compensate for the effects of seasonal and weather
changes.
2213*
• 90 copies: Toner end is determined if a low density image (Vref < Vt(10)) is detected
90 times after toner near end.
• If "1" is selected, the machine stops printing when the TD sensor output drops below
the prescribed level.
• Select 1 or 2 if the customer normally makes copies of very high density.
Vref Setting
Adjusts the TD sensor reference voltage (Vref). Change this value after replacing the
development unit with another development unit that contains toner.
[1 to 5 / 4 / 0.01 ]
2220* 1. Check the value of SP2-220 in both the machine containing the test unit and the
machine that you are going to move it to.
2. Install the test development unit, and then input the VREF for this unit into SP2-220.
3. After the test, put back the old development unit, and change SP2-220 back to the
original value.
101
4. Appendix: Service Program Mode Tables
2221* Adjusts the threshold for the reverse rotation of the drum and development/transfer
motors. This helps the drum and transfer belt cleaning operations. This reverse rotation
will interrupt a multiple printing job.
2223* Vt Display
Current [0 to 5 / 4 / 0.01]
001
Displays the TD sensor output voltage for the immediately previous copy.
GAIN [0 to 255 / 0 / 1]
004
Displays the GAIN value used to calculate the on time for the toner supply motor.
Developer Lot
2228* Displays the lot number of the developer. (The lot number is embossed on the top edge
of the developer pack.)
2301* If the transfer current of image area is set highly than normal, the print image is easily
come out. If the leading transfer current is set as same, the black line is come out due to
exfoliation leave.
102
System SP Table-2
003 Adjusts the transfer current for copying at leading edge the first side of the paper.
Increase the current to separate the paper from the drum properly in high humidity and
high temperature conditions.
004 Adjusts the transfer current for copying at leading edge the second side of the paper.
Increase the current to separate the paper from the drum properly in high humidity and
high temperature conditions.
005 Adjusts the transfer current for copying from the by-pass tray.
4
If the user normally feeds thicker paper from the bypass tray, use a higher setting.
Adjusts the transfer current for copying at the leading edge of paper fed from the by-pass
006 tray.
Increase the current to separate the paper from the drum properly in high humidity and
high temperature conditions.
Adjusts the lower paper width threshold for the transfer current, charge voltage, and
001 development bias corrections.
Use this SP when an image problem (e.g., insufficient toner transfer) occurs with a small
width paper. If the paper width is smaller than this value, the transfer current will be
multiplied by the factor in SP2-309-3 (paper tray) or SP2-309-5 (by-pass).
Adjusts the upper paper width threshold for the transfer current, charge voltage, and
002 development bias corrections.
As for SP2-309-1, but the factors are in SP2-309-4 (paper tray) and SP2-309-6 (by-
pass).
103
4. Appendix: Service Program Mode Tables
4 setting of SP2-309-1.
104
System SP Table-2
Performs the TD sensor initial setting and allows the service technician to enter the lot
number of the developer. (The lot number is embossed on the edge of the developer
2801* package.) This SP mode controls the voltage applied to the TD sensor to make the TD
sensor output about 3.0 V. Press "Execute" to start. After finishing this, the TD sensor output
voltage is displayed.
Use this mode only after installing the machine, changing the TD sensor, or adding new
developer.
105
4. Appendix: Service Program Mode Tables
VTMIN [1 to 5 / 1 / 0.01vol ]
003
4 Adjusts the minimum value for SP2802 1.
Process Setting
2805* Performs the developer initialization. Press "Execute" to start. This SP should be performed
after doing SP2801 at installation and after replacing the drum.
Grayscale Setting
2810
Initializes the LD power setting. This SP should be done after replacing the drum.
Reverse time [0 to 9 / 4 / 1 ]
001
Sets the reverse time of the drum motor after the end of a job.
Interval time [0 to 19 / 9 /1 ]
002
Sets the waiting time of the drum motor reverse after the end of a job.
Interval [0 to 10 / 3 / 1 ]
002
Sets the reverse time of the transfer/development motor after the end of a job.
106
System SP Table-2
Adjusts the charge roller voltage used when paper with a small width is fed from the by-
pass tray. The paper width below which the correction starts depends on the value of
001 SP2-309-1.
Use this SP when an image problem (such as white spots at the center of black dots or
breaks in thin black lines) occurs when paper with a small width is fed from the by-pass
feed tray.
Adjusts the charge roller voltage used when paper with a small width is fed from the by-
002 pass tray. The paper width below which the correction starts depends on the value of
SP2-309-2. 4
Use this SP when an image problem (see 2-914-1) occurs when paper with a small width
is fed from the by-pass feed tray.
Adjusts the development bias used when paper with a small width is fed from the by-pass
003 tray. The paper width below which the correction starts depends on the value of
SP2-309-1.
Use this SP when an image problem (see 2-914-1) occurs when paper with a small width
is fed from the by-pass feed tray.
Adjusts the development bias used when paper with a small width is fed from the by-pass
004 tray. The paper width below which the correction starts depends on the value of
SP2-309-2.
Use this SP when an image problem (see 2-914-1) occurs when paper with a small width
is fed from the by-pass feed tray.
107
4. Appendix: Service Program Mode Tables
Applies a pattern of toner to the transfer belt at a defined interval between sheets on the
transfer belt in order to reduce friction between the belt surface and the cleaning blade.
2964*
Under conditions of high temperature and high humidity, the density control feature may
reduce the amount of toner, which also reduces the amount of toner on the surface of the
transfer belt. With less toner on the belt, the friction between the belt and the blade
increases, and could cause the blade to bend or scour the surface of the belt.
001 0: OFF, 1: ON [0 to 1 / 0 / 1 ]
2972* Controls the halftone density level to prevent deterioration of the OPC. The halftone
density is detected by the ID sensor, and the machine adjusts the intensity of the LD beam
according to the upper/lower limit setting.
A smaller value allows a wider range of halftones at the dark end of the scale.
2973* Set s the halftone operation interval in order to prevent deterioration of the OPC. If the
number of copies exceeds this setting, at the end of the job, or if the door is opened and
closed, charge correction is executed.
108
System SP Table-2
Adjustment Mode [1 to 5 / 3 / 1 ]
001 Adjusts image density. Changing this setting adjusts development bias and ID sensor
output voltage that in turn raises or lowers image density.
2975* Sets a time for toner supply motor rotation for issuing the toner near end warning on the
operation panel. The time may need to be shorter for customers who run especially large
print jobs (working at night, for example) to ensure earlier warning of the toner near end
condition so toner out does not interrupt a long job.
4
Bottle Motor Time
Displays the total ON time of the toner supply motor, calculated from when the toner
bottle was replaced. Use this to check that the toner end count (SP2975) is working
properly.
2976*
When SP2975 is set to any value other than "0", this value is displayed when it matches
the setting of SP2975. When SP2975 is set to "0", SP2976 is disabled. SP2976 is
automatically set to zero by toner end recovery.)
[0 to 10 / 0 / 1 ]
0: Not detected
1: Detected by SP2975-001
001 Near End 2: Vt (10) - Vref > 0.2 and Vsp > 0.6
3: Vt (10) - Vref > 0.45
4: 0.45 > Vt (10) - Vref > 0.2 and toner end counter > 300
5 to 10: Not used
109
4. Appendix: Service Program Mode Tables
[0 to 10 / 0 / 1 ]
0: Not detected
1: Vsp > 2.0
2: Toner end counter > 90 when SP2213-001 is set to "0".
3: Toner end counter < 90 and Vt (10) > (Vref + 0.3) when SP2213-001
002 End
is set to "0".
4: When SP2213-001 is set to "2"
5: Vsp > 0.9 when SP2213-001 is set to "2"
6: Special order
Set the number of pages to print after toner and carrier initialization before the charge
2980* input is increased to compensate for deterioration over time in the polarity of the carrier.
The strength in the polarity of the carrier in the toner will eventually decrease and cause
lower charge output. Setting the charge output to increase after a specified number of
copies can compensate for this effect.
110
System SP Table-3
System SP Table-3
SP3-xxx: Process
Current [0 to 43 / 13 / 0.1 mA ]
001 Allows you to reset the PWM of the ID sensor LED to avoid a service call error after
clearing NVRAM or replacing the NVRAM.
The PWM data is stored by executing SP-3001-2.
4
ID Initialization -
Performs the ID sensor initial setting. ID sensor output for the bare drum (VSG) is adjusted
002 automatically to 4.0 ±0.2 V.
Press "Execute" to start. Perform this setting after replacing or cleaning the ID sensor,
replacing the drum, or clearing NVRAM.
P Sensor Output
111
4. Appendix: Service Program Mode Tables
[0 to 1 / 0 / 1]
On/OFF Setting
001 0: On, 1: Off
Turns on or off the new unit detection for the transfer belt unit and fusing unit.
3905* "Cleaning A": 15 sec. off/on cycle for the fusing motor.
"Cleaning B": Off (45 sec.) and On (15 sec.) cycle for the fusing motor.
4 001
Sets the threshold for the 1st cleaning mode.
"Cleaning A" is done once.
[0 to 5 / 5 / 1 sheets]
002 Sets the number of additional execution times of the 1st cleaning mode.
[0 to 5 / 0 / 1 times]
004 Sets the number of additional execution times of the 2nd cleaning mode.
[0 to 5 / 0 / 1 times]
112
System SP Table-3
• All fans remain on during cleaning and then switch off 60sec after the cleaning cycle
ends.
[0 to 1 / 0 / 1 sheets]
007
0: Priority to printing (No job interruption)
1: Priority to cleaning (Job interruption)
4
113
4. Appendix: Service Program Mode Tables
System SP Table-4
SP4-xxx: Scanner
4008* Adjusts the magnification of the sub scan direction during scanning. Changing this value
changes the scanner motor speed. Press to toggle ±.
[–1 to 1 / 0 / 0.1% ]
Adjusts scanning margins for the leading and trailing edges (sub scan) and right and left
edge (main scan).
4012*
• Do not adjust unless the customer desires a scanner margin greater than the printer
margin.
• These settings are adjusted to erase shadows caused by the gap between the
original and the scale of the scanner unit.
114
System SP Table-4
001 Lamp: ON [0 to 1 / 0 / 1]
4020* This function checks the narrow scanning glass of the ADF for dust that can cause black
lines in copies. If dust is detected a system banner message is displayed, but processing
does not stop.
Issues a warning if there is dust on the narrow scanning glass of the ADF when the original
size is detected before a job starts. This function can detect dust on the white plate above
the scanning glass, as well as dust on the glass. Sensitivity of the level of detection is
adjusted with SP4020-2.
001 [0 to 1 / 0 / 1]
0: Off. No dust warning.
1: On. Dust warning. This warning does not stop the job.
• Before switching this setting on, clean the ADF scanning glass and the white plate
above the scanning glass.
115
4. Appendix: Service Program Mode Tables
Detect Level
Adjusts the sensitivity for dust detection on the ADF scanning glass. This SP is available
only after SP4020-1 is switched on.
[0 to 8 / 4 / 1]
If you see black streaks in copies when no warning has been issued, raise the setting to
002 increase the level of sensitivity. If warnings are issued when you see not black streaks in
copies, lower the setting.
• Dust that triggers a warning could move be removed from the glass by the originals
in the feed path. If the dust is removed by passing originals, this is not detected and
4 the warning remains on.
Correction Level
Selects the level of the sub scan line correction when using the ARDF.
003
[0 to 4 / 0 / 1]
0: OFF, 1: Weakest, 2: Weak, 3: Strong, 4: Strongest
116
System SP Table-4
[0 to 3 / 0 / 1 step]
0: Normal Detection ( the machine detects A4/LT size as A4 or LT, depending on the
4305 paper size setting)
1: A4-sideways LT-Lengthwise
2: LT-sideways A4-Lenghtwise
3: 8K 16K
117
4. Appendix: Service Program Mode Tables
[0 to 28 / 0 / 1]
001 Copy Adjusts the density of the embedded message with the
copy data security unit.
002 Scanner
[0 to 3 / 3 / 1 ]
003 Fax 3: Darkest density
118
System SP Table-4
Digital AE Setting
4460* Specifies the level of deleting the background in the ADS mode. You can adjust its level
for each scanning method (platen, ADF).
119
4. Appendix: Service Program Mode Tables
[0 to 15 / 8 / 1 ]
MTF: 0(Off), 1-15(High)
0: MTF OFF
-005
Sets the MTF level (Modulation Transfer Function) designed to improve image contrast.
Set higher for stronger effect, lower for weaker effect.
-009 Sets the erasure level of Irregular Dots. Set higher for stronger effect, lower for weaker
effect.
0: Not activated
120
System SP Table-4
[0 to 15 / 8 / 1 ]
MTF: 0(Off), 1-15(High)
0: MTF OFF
-005
Sets the MTF level (Modulation Transfer Function) designed to improve image contrast.
Set higher for stronger effect, lower for weaker effect.
-009 Sets the erasure level of Irregular Dots. Set higher for stronger effect, lower for weaker
effect.
0: Not activated
SBU Version
4600
Displays the ID of the SBU.
002 HP Detection Enable Executes the AGC with the scanner detection.
121
4. Appendix: Service Program Mode Tables
003 HP Detection Disable Executes the AGC with the scanner detection.
FGATE Open/Close
Opens or closes the FGATE signal. This SP automatically returns to the default status (close)
4604 after exiting this SP.
[0 to 1 / 0 / 1]
0: OFF, 1: ON
4 4606 This value is the target value of red for the white level adjustment (CS model only).
[0 to 1023 / 784 / 1 digit]
This value is the target value of green for the white level adjustment.
001 CS: [1023 to 0 / 784 / 1 digit]
MS: [1023 to 1 / 876 / 1 digit]
4608 This value is the target value of blue for the white level adjustment.
[1023 to 0 / 784 / 1 digit]
122
System SP Table-4
Latest: GE Color
Latest: GO Color
123
4. Appendix: Service Program Mode Tables
Latest: GE Color
Latest: GO Color
Latest: GE B/W
4
005 [0 to 255 / 128 / 1 digit]
Displays the black offset value (rough adjustment) for the even green signal in the SBU (black
and white printing speed).
Latest: GO B/W
Latest: GE B/W
Latest: GO B/W
124
System SP Table-4
Latest: BE Color
Latest: BO Color
Latest: BE Color
4
003 [0 to 255 / 128 / 1 digit]
Displays the black offset value (fine adjustment) for the even blue signal in the SBU (color
printing speed).
Latest: BO Color
Latest: BE B/W
Latest: BO B/W
Latest: BE B/W
125
4. Appendix: Service Program Mode Tables
Latest: BO B/W
4628 Displays the gain value of the amplifiers on the controller for Red.
4 Only for the color scanner
4629 Displays the gain value of the amplifiers on the controller for Green.
SP4629-003 and -004 are used only for the color scanner model.
126
System SP Table-4
4640 Displays the black level adjustment time for each mode.
The black level adjustment is done twice. The 1st adjustment decides the reference value for
the 2nd adjustment.
4
001 Loop Count (1st): Color
127
4. Appendix: Service Program Mode Tables
SBU Error
4 Displays the result of the SBU connection check.
4647 [0 to 1 / 0 / 1 ]
0: OK, 1: SBU connection check failure
Power-On
If the SBU connection check fails, SC144-001, -002 or -003
occurs.
Previous: RE Color
Previous: RO Color
Previous: RE Color
128
System SP Table-4
Previous: RO Color
Previous: RE B/W
Previous: RO B/W
4
006 [0 to 255 / 112 / 1 digit ]
Displays the previous black offset value (rough adjustment) for the odd red signal in the SBU
(black and white printing speed).
Previous: RE B/W
Previous: RO B/W
Previous: GE Color
129
4. Appendix: Service Program Mode Tables
Previous: GO Color
Previous: GE Color
Previous: GO Color
4
004 [0 to 255 / 128 / 1 digit ]
Displays the previous black offset value (fine adjustment) for the odd green signal in the SBU
(color printing speed).
Previous: GE B/W
Previous: GO B/W
Previous: GE B/W
Previous: GO B/W
130
System SP Table-4
Previous: BE Color
Previous: BO Color
Previous: BO Color
Previous: BE B/W
Previous: BO B/W
Previous: BE B/W
131
4. Appendix: Service Program Mode Tables
Previous: BO B/W
4659 Displays the previous gain value of the amplifiers on the controller for Green.
SP4659-003 and -004 are used only for the color scanner model.
132
System SP Table-4
133
4. Appendix: Service Program Mode Tables
134
System SP Table-4
135
4. Appendix: Service Program Mode Tables
136
System SP Table-4
137
4. Appendix: Service Program Mode Tables
138
System SP Table-4
139
4. Appendix: Service Program Mode Tables
4677 Displays the factory setting values of the gain adjustment for Red.
SP4677-003 and -004 are used only for the color scanner model.
4678 Displays the factory setting values of the gain adjustment for Green.
SP4678-003 and -004 are used only for the color scanner model.
140
System SP Table-4
141
4. Appendix: Service Program Mode Tables
Adjusts the white shading parameter when scanning an image with the ARDF.
4688*
Adjusts the density level if the ID of outputs made in the DF and Platen mode is different.
001 RE
4 002 RO
[0 to 1023 / 0 / 1 digit ]
003 RE: BK
004 RO: BK
001 GE
002 GO
[0 to 1023 / 0 / 1 digit ]
003 GE: BK
004 GO: BK
001 BE
002 BO
[0 to 1023 / 0 / 1 digit ]
003 BE: BK
004 BO: BK
142
System SP Table-4
001 RE
002 RO
[0 to 1023 / 0 / 1 digit ]
003 RE: BK
004 RO: BK
001 GE
002 GO
4
[0 to 1023 / 0 / 1 digit ]
003 GE: BK
004 GO: BK
001 BE
002 BO
[0 to 1023 / 0 / 1 digit ]
003 BE: BK
004 BO: BK
001 Lamp ON [0 to 1 / 0 / 1 ]
Executes the scanner free run of the shading movement with
002 Lamp OFF exposure lamp on or off.
Press "OFF" to stop this free run. Otherwise, the free run continues.
143
4. Appendix: Service Program Mode Tables
Moves the exposure lamp a short distance away from the home position and stops.
Touch [Execute] > "Completed" > [Exit]
Do SP4804 to return the exposure lamp to its home position.
4806
Filter Setting
This SP code sets the threshold value for independent dot erase.
4903* These adjustments are effective only for the "Custom Setting" original type.
The "0" setting disables independent dot erase.
A higher setting detects more spurious dots for erasing. However, this could erase dots
in images that contain areas filled by dithering.
[0 to 255 / 0 / 1 ]
0: Default (Scanning Image)
1: Grid pattern
2: Gradation main scan
3: Gradation sub scan
4 to 250: Default (Scanning Image)
144
System SP Table-4
Execution: ON/OFF
001 Copies the settings of the previous black level adjustment and gain adjustment to the
factory settings.
Execution Flag [0 to 1 / 0 / 1 ]
002 Displays the execution flag of the factory setting input. "1" means that the scanner settings
have been adjusted at the factory.
4991 Selects the image path. Enter the number to be selected using the 10-key pad.
[0 to 11 / 2/ 1]
2 RGB images done by Shading correction (Shading ON, Black offset ON)
3 Shading data
145
4. Appendix: Service Program Mode Tables
Selects the definition level between Text and Photo for high compression PDF.
4994* [0 to 2 / 1 / 1 ]
0: Text priority
High Compression PDF Setting
1: Normal
2: Photo priority
146
System SP Table-5
System SP Table-5
SP5-xxx: Mode
0: Europe/Asia (mm)
mm/inch Display Selection
1: North America (inch)
5024*
Selects the unit of measurement.
After selection, turn the main power switch off and on.
Display IP Address
147
4. Appendix: Service Program Mode Tables
Display or does not display the remaining toner display icon on the LCD.
[0 to 1 / 0 / 1 ]
0: Not display, 1: Display
Specifies whether the counter is doubled for A3/DLT. "Yes" counts except from the bypass
tray. When "Yes" is selected, A3 and DLT paper are counted twice, that is A4 x2 and LT
x2 respectively.
4
Non-Std. Paper Sel.
Determines whether a non-standard paper size can be input for each tray (Tray 1 to 4)
5112* [0 or 1/ 1 / -]
0: OFF
1: ON
148
System SP Table-5
Enables the SDK application. This lets you select a number for the external device for user
access control.
Note: "SDK" refers to software on an SD card.
002 [0 to 3 / 0 / 1]
0: None
1: Expansion Device 1
2: Expansion Device 2
3: Expansion Device 3
4
5114* Optional Counter I/F
001 Use this SP and change the setting to "1" only when the "5" (MF Key Card) is selected
with SP5113-001.
[0: Not installed/ 1: Installed (scanning accounting)]
Disable Copying
Selects if mode clear is done for an optional counter when an optional counter is removed.
5120* 0: Yes. (Always mode clear)
1: StandBy. (Mode clear before/after a job)
2: No. (No mode clear)
Counter Up Timing
Determines whether the optional key counter counts up at paper feed-in or at paper exit.
5121*
[0 to 1 / 0 / 1 ]
0: Feed, 1: Exit
149
4. Appendix: Service Program Mode Tables
Selects whether the APS function is enabled or disabled with the contact of a pre-paid
4 5127*
card or coin lock.
0: Disable (APS active) [Default], 1: Enable (APS not active)
Selects the paper size (type) for both originals and copy paper.
5131* [0 to 2 / - / 1 step]
0: Japan, 1: North America, 2: Europe
After changing the setting, turn the copier off and on. If the paper size of the archive files
stored on the HDD is different, abnormal copies could result.
Determines whether the application screen is switched with a hardware switch or software
5162* switch.
0: Soft Key Set
1: Hard Key Set
150
System SP Table-5
Enables or disables the automatic print out without an accounting device. This SP is used
5167* when the receiving fax is accounted for by an external accounting device.
0: Automatic printing
1: No automatic printing
CE Login
If you will change the printer bit switches, you must 'log in' to service mode with this SP
before you go into the printer SP mode.
5169*
[0 to 1 / 0 / 1] 4
0: Off. Printer bit switches cannot be adjusted.
1: On. Printer bit switches can be adjusted.
151
4. Appendix: Service Program Mode Tables
Enable or distance the prevention for RK4 (Accounting device) Disconnection. If the RK4
5186* is disconnected for 10 seconds when this SP is set to "1 (Enable)", the machine
automatically jams a sheet of paper and stops.
[0 to 1 / 0 / 1]
Copy Nv Version
5188*
Displays the NV version on the controller.
Limitless SW
5195*
DFU
152
System SP Table-5
Sets the time clock for the local time. This setting is done at the factory before delivery.
The setting is GMT expressed in minutes.
[–1440 to 1440 / - / 1 min.]
Japan: +540 (Tokyo)
NA: -300 (NY)
002
EU: +60 (Paris)
CH: +480 (Peking)
TW: +480 (Taipei)
AS: +480 (Hong Kong)
KO: +540 (Korea)
4
5307 Summer Time
• Make sure that both SP5-307-3 and -4 are correctly set. Otherwise, this SP is not
activated even if this SP is set to "1".
153
4. Appendix: Service Program Mode Tables
154
System SP Table-5
Whenever a new login user is added to the address book in external certification mode
(for Windows, LDAP, RDH), the default document ACL is updated according to this SP
setting.
[0 to 3 / 0 / 1]
103
0: View
1: Edit
2: Edit/Delete
3: Full control
Note: This SP setting is ignored on a machine that is not using document server.
4
Selects the log out type for the extend
authentication device.
162 Extend Certification Detail Bit 0: Log-out without an IC card
0: Not allowed (default)
1: Allowed
155
4. Appendix: Service Program Mode Tables
Lockout Threshold [1 to 10 / 5 / 1]
002
Sets the maximum trial times for accessing the address book account.
[0 to 1 / 0 / 1]
0: OFF (Lockout is not cancelled.)
Cancellation On/Off 1: ON (Lockout is cancelled if a user ID and password are
003
correctly entered after the lockout function has been
executed and a specific time has passed.)
004 Sets the interval of the retry for accessing the local address book account after the lockout
function has been executed.
This setting is enabled only if SP5413-3 is set to "1" (ON).
156
System SP Table-5
Mitigation ON / OFF
Permits or does not permit consecutive access to the machine with the same ID and
password.
001
[0 to 1 / 0 / 1]
0: OFF (Permitted)
1: ON (Not permitted)
Mitigation Time
002 Sets the prohibiting time for consecutive access to the machine with the same ID and
password.
4
[0 to 60 / 15 / 1 min]
157
4. Appendix: Service Program Mode Tables
User Authentication
• These functions are enabled only after the user access feature has been enabled.
[0 or 1/ 0 / 1] 0: ON. 1: OFF
001 Copy Determines whether certification is required before
a user can use the copy application.
[0 or 1/ 0 / 1] 0: ON. 1: OFF
011 Document Server Determines whether certification is required before
a user can use the document server.
[0 or 1/ 0 / 1] 0: ON. 1: OFF
021 Fax Determines whether certification is required before
a user can use the fax application.
[0 or 1/ 0 / 1] 0: ON. 1: OFF
031 Scanner Determines whether certification is required before
a user can use the scanner application.
[0 or 1/ 0 / 1] 0: ON. 1: OFF
041 Printer Determines whether certification is required before
a user can use the printer application.
158
System SP Table-5
051 SDK1
[0 or 1/ 0 / 1] 0: ON. 1: OFF
061 SDK2 Determines whether certification is required before
a user can use the SDK application.
071 SDK3
[0 or 1 / 0 / -]
0: OFF [Default], 1: ON
001 System Log Disp
Determines whether an error code appears in the system log 4
after a user authentication failure occurs.
[0 or 1 / 1 / 1]
0: OFF, 1: ON [Default]
002 Panel Disp
Determines whether an error code appears on the operation
panel after a user authentication failure occurs.
5501* PM Alarm
PM Alarm Interval
Selects whether the PM alarm for the number of scans is enabled or not.
002
If this is "1", the PM alarm function is enabled.
[0 = No / 1 = Yes]
159
4. Appendix: Service Program Mode Tables
Jam Alarm
Sets the alarm to sound for the specified jam level (document misfeeds are not included).
[0 to 3 / 3 / 1 step]
5504* 0: Zero (Off)
1: Low (2.5K jams)
2: Medium (3K jams)
3: High (6K jams)
Error Alarm
4 Sets the number of sheets to clear the error alarm counter.
The error alarm counter counts "1" when any SC is detected. However, the error alarm
5505* counter decreases by "1" when an SC is not detected during a set number of copied sheets
(for example, default 5000 (C1b) or 10000 (C1c) sheets). The error alarm occurs when
the SC error alarm counter reaches "5".
[0 to 255 / 50 (C1b/C1.5b), 100 (C1c/C1.5c) / 100 copies / step]
Switches the control call on/off for the paper supply. (DFU)
0: Off, 1: On
Paper supply Alarm 0: No alarm.
001
(0:Off 1:On) 1: Sets the alarm to sound for the specified number transfer
sheets for each paper size (A3, A4, B4, B5, DLT, LG, LT,
HLT)
Switches the control call on/off for the toner end. (DFU)
Toner Supply Alarm 0: Off, 1: On
003
(0:Off 1:On) If you select "1" the alarm will sound when the copier
detects toner end.
160
System SP Table-5
132 Interval: A3
133 Interval: A4
134 Interval: A5
141 Interval: B4 The "Paper Supply Call Level: nn" SPs specify the paper
control call interval for the referenced paper sizes. (DFU)
142 Interval: B5 [250 to 10000 / 1000 / 1 Step]
160 Interval: DLT
164 Interval: LG 4
166 Interval: LT
5508 CC Call
SC/Alarm Setting
5515* With @Remote in use, these SP codes can be set to issue an SC call when an SC error
occurs. If this SP is switched off, the SC call is not issued when an SC error occurs.
161
4. Appendix: Service Program Mode Tables
001 SC Call
[0 or 1 / 1 / 1]
002 Service Parts Near End Call
0: OFF
003 Service Parts End Call
1: ON
004 User Call
Memory Clear
5801 Resets NVRAM data to the default settings. Before executing any of these SP codes, print
an SMC Report.
Initializes the fax reset time, job login ID, all TX/RX settings,
007 Fax application
local storage file numbers, and off-hook timer.
162
System SP Table-5
Initializes the defaults for the scanner and all the scanner SP
009 Scanner application
modes.
014 Clear DCS Setting Initializes the DCS (Delivery Control Service) settings.
015 Clear UCS Setting Initializes the UCS (User Information Control Service) settings.
018 SRM Memory Clear Initializes the SRM (System Resource Manager) settings.
019 LCS Clear Initializes the LCS (Log Count Service) settings.
Free Run
001 TRAY1:A4LEF -
002 TRAY2:A3 -
163
4. Appendix: Service Program Mode Tables
003 TRAY2:A4SEF -
Input Check
Output Check
5804 Turns on the electrical components individually for test purposes. ( p.281 "Output
Check")
4
SC Reset
5810 Resets all level A service call conditions, such as fusing errors.
Fusing SC Reset To clear the service call, touch "Execute" on the LCD, then turn
the main power switch off/on.
5811* This SP presents the screen used to enter the 11-digit number of the machine. The allowed
entries are "A" to "Z" and "0" to "9". The setting is done at the factory, and should not be
changed in the field.
Use this to input the fax number of the CE printed on the Counter Report
002 Facsimile
(UP mode).
Inputs the telephone number of the supplier displayed on the user mode
003 Supply
screen.
164
System SP Table-5
I/F Setting
CE Call
002
[0 or 1 / 0 / 1 /step]
4
0: Start of the service
1: End of the service
NOTE: This SP is activated only when SP 5816-001 is set to “2”.
Function Flag
0: Disabled, 1: Enabled
NOTE: This SP setting is changed to "1" after @Remote registor has been completed.
SSL Disable
Uses or does not use the RCG certification by SSL when calling the RCG.
007 [0 to 1 / 0 / 1 /step]
008 Specifies the connect timeout interval when calling the RCG.
[1 to 90 / 30 / 1 second /step]
009 Specifies the write timeout interval when calling the RCG.
165
4. Appendix: Service Program Mode Tables
010 Specifies the read timeout interval when calling the RCG.
Port 80 Enable
RCG – C Registed
0: Internet connection
1: Dial-up connection
166
System SP Table-5
Use Proxy
062 This SP setting determines if the proxy server is used when the machine communicates with
the service center.
Proxy Host
This SP sets the address of the proxy server used for communication between Embedded
RC Gate-N and the gateway. Use this SP to set up or display the customer proxy server
address. The address is necessary to set up Embedded RC Gate-N.
063
• The address display is limited to 128 characters. Characters beyond the 128
character are ignored. 4
• This address is customer information and is not printed in the SMC report.
This SP sets the port number of the proxy server used for communication between Embedded
064 RC Gate-N and the gateway. This setting is necessary to set up Embedded RC Gate-N.
• This port number is customer information and is not printed in the SMC report.
065
• The length of the name is limited to 31 characters. Any character beyond the 31st
character is ignored.
• This name is customer information and is not printed in the SMC report.
Proxy Password
066
• The length of the password is limited to 31 characters. Any character beyond the 31st
character is ignored.
• This name is customer information and is not printed in the SMC report.
167
4. Appendix: Service Program Mode Tables
CERT: Up State
The certification request (setAuthKey) for update has been received from the GW
1
URL and certification is presently being updated.
The certification update is completed and the GW URL is being notified of the
2
successful update.
3 The certification update failed, and the GW URL is being notified of the failed update.
4 4
The period of the certification has expired and new request for an update is being
sent to the GW URL.
A rescue update for certification has been issued and a rescue certification setting
11
is in progress for the rescue GW connection.
The rescue certification setting is completed and the GW URL is being notified of the
067 12
certification update request.
The notification of the request for certification update has completed successfully,
13 and the system is waiting for the certification update request from the rescue GW
URL.
The notification of the certification request has been received from the rescue GW
14
controller, and the certification is being stored.
The certification has been stored, and the GW URL is being notified of the successful
15
completion of this event.
The storing of the certification has failed, and the GW URL is being notified of the
16
failure of this event.
The certification update request has been received from the GW URL, the GW URL
17 was notified of the results of the update after it was completed, but a certification
error has been received, and the rescue certification is being recorded.
The rescue certification of No. 17 has been recorded, and the GW URL is being
18
notified of the failure of the certification update.
168
System SP Table-5
CERT: Error
Displays a number code that describes the reason for the request for update of the
certification.
1 Request for certification update in progress. The current certification has expired.
068
2 An SSL error notification has been issued. Issued after the certification has expired.
087 CERT: Macro Ver. Displays the macro version of the @Remote certification.
088 CERT: PAC Ver. Displays the PAC version of the @Remote certification.
169
4. Appendix: Service Program Mode Tables
Displays the end time of the period for which the current
094 CERT: Valid End
@Remote certification is enabled.
Selection Country
150
Not used
Selection Dial/Push
153
Not used
Dial Up Password
157
Not used
170
System SP Table-5
Access Point
163
Not used
Line Connecting
164
Not used 4
173 Modem Serial Number Not used
Retransmission Limit
174
Not used
FAX TX Priority -
187
Not used
Regist: Status
Displays a number that indicates the status of the @Remote service device.
0: Neither the @Remote device nor Embedded RCG Gate is set.
1: The Embedded RCG Gate is being set. Only Box registration is completed. In this status,
201 @Remote device cannot communicate with this device.
2: The Embedded RCG Gate is set. In this status, the @Remote device cannot communicate
with this device.
3: The @Remote device is being set. In this status the Embedded RCG Gate cannot be set.
4: The @Remote module has not started.
203 Confirm Execute Executes the confirmation request to the @Remote Gateway.
171
4. Appendix: Service Program Mode Tables
Displays a number that indicates the result of the confirmation executed with SP5816-203.
0: Succeeded
1: Confirmation number error
2: Registration in progress
3: Proxy error (proxy enabled)
4: Proxy error (proxy disabled)
5: Proxy error (Illegal user name or password)
6: Communication error
7: Certification update error
4 8: Other error
9: Confirmation executing
Confirm Place
205 Displays the result of the notification sent to the device from the Gateway in answer to the
confirmation request. Displayed only when the result is registered at the Gateway.
Register Result
Error Code
208 Displays a number that describes the error code that was issued when either SP5816-204
or SP5816-207 was executed.
172
System SP Table-5
-12004
Attempted setting with illegal entries for 4
certification and ID2.
173
4. Appendix: Service Program Mode Tables
Sets the PI device code. After you change this setting, you
001 CSS PI Device Code
must turn the machine off and on.
174
System SP Table-5
175
4. Appendix: Service Program Mode Tables
This SP is the IPv6 manually set address referenced on the Ethernet or wireless LAN
(802.11) in the format:
156
"Manual Set Address" + "Prefix Length"
The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each. These
notations can be abbreviated. See "Note: IPV6 Addresses" below this table.
IPv6 Gateway
158 This SP is the IPv6 gateway address referenced on the Ethernet or wireless LAN (802.11).
The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each. These
notations can be abbreviated. See "Note: IPV6 Addresses" below this table.
176
System SP Table-5
177
4. Appendix: Service Program Mode Tables
Displays or does not display the link to Net RICOH on the top page and link page of the
237 web system.
[0 to 1 / 1 / 1]
0: Not display, 1:Display
Displays or does not display the link to Consumable Supplier on the top page and link
238 page of the web system.
[0 to 1 / 1 / 1]
4 0: Not display, 1:Display
Web URL
240 his SP confirms or changes the link to URL1 on the link page of the web system. The
maximum characters for the URL are 127 characters.
Web visible
Displays or does not display the link to URL1 on the top page of the web system.
241
[0 to 1 / 1 / 1]
0: Not display, 1:Display
Copier up application
002
Clears the initial setting of copier.
178
System SP Table-5
HDD Formatting
5832 Enter the SP number for the partition to initialize, then press #. When the execution ends,
cycle the machine off and on.
011 HDD Formatting (Ridoc I/F) (for Ridoc Desk Top Binder)
With this function disabled, the settings related to the capture feature cannot be initialized,
001 displayed, or selected.
[0 to 1 / 0 / 1]
0: Disable, 1: Enable
Panel Setting
Determines whether each capture related setting can be selected or updated from the
initial system screen.
002
[0 to 1 / 0 / 1]
0: Disable, 1: Enable
The setting for SP5836-001 has priority.
[0 to 3 / 2 / 1] (DFU)
071 Reduction for Copy Color
0:1, 1:1/2, 2:1/3, 3:1/4
179
4. Appendix: Service Program Mode Tables
[0 to 6 / 0 / 1]
072 Reduction for Copy B&W Text
0:1, 1:1/2, 2:1/3, 3:1/4, 6:2/3
[0 to 6 / 0 / 1]
073 Reduction for Copy B&W Other
0:1, 1:1/2, 2:1/3, 3:1/4, 6:2/3
[0 to 3 / 2 / 1] (DFU)
074 Reduction for Printer Color
0:1, 1:1/2, 2:1/3, 3:1/4
[0 to 6 / 0 / 1]
075 Reduction for Printer B&W
0 1, 1:1/2, 2:1/3, 3:1/4, 6:2/3
[0 to 3 / 0 / 1] (DFU)
081 Format for Copy Color 0: JFIF/JPEG, 1: TIFF/MMR, 2: TIFF/MH, 3:
TIFF/MR
[0 to 3 / 1 / 1]
082 Format for Copy B&W Text 0: JFIF/JPEG, 1: TIFF/MMR, 2: TIFF/MH, 3:
TIFF/MR
[0 to 3 / 1 / 1]
083 Format Copy B&W Other 0: JFIF/JPEG, 1: TIFF/MMR, 2: TIFF/MH, 3:
TIFF/MR
[0 to 0 / 0 /1] (DFU)
084 Format for Printer Color 0: JFIF/JPEG, 1: TIFF/MMR, 2: TIFF/MH, 3:
TIFF/MR
[0 to 3 / 1 / 1]
085 Format for Printer B&W 0: JFIF/JPEG, 1: TIFF/MMR, 2: TIFF/MH, 3:
TIFF/MR
[0 to 3 / 2 / 1]
086 Format for Printer B&W HQ 0: JFIF/JPEG, 1: TIFF/MMR, 2: TIFF/MH, 3:
TIFF/MR
180
System SP Table-5
091 Sets the JPEG format default for documents sent to the document management server with
the MLB, with JPEG selected as the format. Enabled only when optional File Format
Converter (MLB: Media Link Board) is installed.
Channel MAX
Sets the maximum range of the bandwidth for the wireless LAN. This bandwidth setting
006 varies for different countries.
[1 to 14 / 11 (NA), 13 (EU), 14 (JPN) / 1] 4
JPN: 1 to 14, NA: 1 to 11, EU: 1 to 13
Channel MIN
Sets the minimum range of the bandwidth for operation of the wireless LAN. This
007 bandwidth setting varies for different countries.
[1 to 14 / 1 / 1]
JPN: 1 to 14, NA: 1 to 11, EU: 1 to 13
0 x FF to Auto [Default]
0 x 11 - 55M Fix 0 x 07 - 11M Fix
0 x 10 - 48M Fix 0 x 05 - 5.5M Fix
008 0 x 0F - 36M Fix 0 x 08 - 1M Fix
0 x 0E - 18M Fix 0 x 13 - 0 x FE (reserved)
0 x 0D - 12M Fix 0 x 12 - 72M (reserved)
0 x 0B - 9M Fix 0 x 09 - 22M (reserved)
0 x 0A - 6M Fix
181
4. Appendix: Service Program Mode Tables
Fragment Thresh
011 StapleStd1
014 StapleStd4
021 StapleBind1
182
System SP Table-5
023 StapleBind3
Bit Groups
1 Capture related
This is a debugging tool. It sets
5842* the debugging output mode of 2 Certification related
each Net File process.
3 Address book related
Bit SW 0011 1111
4 Machine management related
4
5 Output related (printing, delivery)
6 Repository related
5844 USB
Transfer Rate
Vendor ID
183
4. Appendix: Service Program Mode Tables
Product ID
Sets the device release number of the BCD (binary coded decimal) display.
004 [0000 to 9999 / 100 / 1] (DFU)
Enter as a decimal number. NCS converts the number to hexadecimal number recognized
as the BCD.
IP Address (Primary)
002 Use this SP to set the Scan Router Server address. The IP address under the transfer tab
can be used with the initial system setting.
[Range: 000.000.000.000 to 255.255.255.255]
006 Use this setting to set the length of time that the message is shown when a test error occurs
during document transfer with the NetFile application and an external device.
[0 to 999 / 300 / 1 sec]
IP Address (Secondary)
008 Sets the IP address that is given to the computer that is the secondary delivery server for
Scan Router. This SP lets you set only the IP address, and does not refer to the DNS setting.
[Range: 000.000.000.000 to 255.255.255.255]
184
System SP Table-5
Lets you change the model of the delivery server that is registered by the I/O device.
[0 to 4 / 0 / 1 step]
0: Unknown
009
1: SG1 Provided
2: SG1 Package
3: SG2 Provided
4: SG2 Package
011 These settings are for future use. They will let you increase the number of registered devices
(in addition to those registered for SP5845 010).
There are eight bits (Bit 0 to Bit 7). All are unused at this time.
185
4. Appendix: Service Program Mode Tables
[0 to 1 / 0 / -]
Rapid Sending Control
022 0: Disable, 1: Enable
Enables or disables the prevention function for the continuous data sending error.
Displays the unique device ID in use by the delivery server directory. The value is only
001 displayed and cannot be changed.
This ID is created from the NIC MAC or IEEE 1394 EUI.
The ID is displayed as either 6-byle or 8-byte binary.
002 Clears the unique ID of the device used as the name in the file transfer directory. Execute
this SP if the connection of the device to the delivery server is unstable. After clearing the
ID, the ID will be established again automatically by cycling the machine off and on.
Maximum Entries
If a value smaller than the present value is set, the UCS managed data is cleared, and
the data (excluding user code information) is displayed.
Sets the interval for retry attempts when the delivery server fails to acquire the delivery
006 server address book.
[0 to 255 / 0 / 1 step]
0: No retries
186
System SP Table-5
007 Sets the number of retry attempts when the delivery server fails to acquire the delivery
server address book.
[0 to 255 / 0 / 1step]
008 Lets you set the maximum number of account entries and information about the users of
the delivery server controlled by UCS.
[2000 to 20000 / 2000 / 1 step]
010 Sets the length of the time-out for the search of the LDAP server.
4
[1 to 255 / 60 /1 step]
This SP moves the address book data from the SD card or flash ROM on the controller
board to the HDD. You must cycle the machine off and on after executing this SP.
1. Turn the machine off.
2. Install the HDD.
3. Turn the machine on.
4. Do SP5846 040.
040
5. Turn the machine off/on.
• Executing this SP overwrites any address book data already on the HDD with the
data from the flash ROM on the controller board.
• We recommend that you back up all directory information to an SD card with
SP5846-051 before you execute this SP.
• After the address book data is copied to HDD, all the address book data is deleted
from the flash ROM. If the operation fails, the data is not erased from the flash ROM.
187
4. Appendix: Service Program Mode Tables
This SP must be executed immediately after installation of an HDD unit in a basic machine
that previously had no HDD. The first time the machine is powered on with the new HDD
installed, the system automatically takes the address book from the NVRAM and writes
it onto the new HDD. However, the new address book on the HDD can be accessed only
by the system administrator at this stage. Executing this SP by the service technician
immediately after power on grants full address book access to all users.
Procedure
1. Turn the machine off.
2. Install the new HDD.
3. Turn the machine on.
4 4. The address book and its initial data are created on the HDD automatically.
However, at this point the address book can be accessed by only the system
administrator or key operator.
5. Enter the SP mode and do SP5846 041. After this SP executes successfully, any user
can access the address book.
188
System SP Table-5
052 Copies back all directory information from the SD card to the flash ROM or HDD. Upload
the address book from the old flash ROM or HDD with SP5846-51 before removing it.
Do SP5846 52 after installing the new HDD. 4
Clear Backup Info.
Deletes the address book uploaded from the SD card in the slot 2. Deletes only the files
053 uploaded for that machine. This feature does not work if the card is write-protected.
Note: After you do this SP, go out of the SP mode, turn the power off. Do not remove the
SD card until the Power LED stops flashing.
Search Option
This SP uses bit switches to set up the fuzzy search options for the UCS local address book.
Bit Meaning
189
4. Appendix: Service Program Mode Tables
Complexity Option 1
Use this SP to set the conditions for password entry to access the local address book.
Specifically, this SP limits the password entry to upper case and sets the length of the
password.
062 [0 to 32 / 0 / 1step]
4 Complexity Option 2
Use this SP to set the conditions for password entry to access the local address book.
Specifically, this SP limits the password entry to lower case and defines the length of the
password.
063 [0 to 32 / 0 / 1step]
Complexity Option 3
Use this SP to set the conditions for password entry to access the local address book.
Specifically, this SP limits the password entry to numbers and defines the length of the
password.
064 [0 to 32 / 0 / 1step]
190
System SP Table-5
Complexity Option 4
Use this SP to set the conditions for password entry to access the local address book.
Specifically, this SP limits the password entry to symbols and defines the length of the
password.
065 [0 to 32 / 0 / 1step]
Encryption Start
094 Shows the status of the encryption function of the address book on the LDAP server.
[0 to 255 / 1 ] No default
5847-2 through 5847-6 changes the default settings of image data sent externally by
the Net File page reference function.
5847*
5847-21 sets the default for JPEG image quality of image files controlled by NetFile.
"NetFile" refers to jobs to be printed from the document server with a PC and the
DeskTopBinder software.
191
4. Appendix: Service Program Mode Tables
021 Sets the default value for the quality of JPEG images sent as NetFile pages. This function
is available only with the MLB (Media Link Board) option installed.
[5 to 95 / 50 / 1step]
Web Service
5848-2 sets the 4-bit switch assignment for the access control setting. Setting of 0001
5848* has no effect on access and delivery from Scan Router.
5848-100 sets the maximum size of images that can be downloaded. The default is equal
4 to 1 gigabyte.
009 Acc. Ctrl.: Job Control (Lower 4 Bits) Switches access control on and
off.
011 Acc. Ctrl: Device Management (Lower 4 Bits) 0000: OFF, 0001: ON
021 Acc. Ctrl: Delivery (Lower 4 Bits)
192
System SP Table-5
Setting: Timing
217
No information is available at this time.
Installation Date
5849
Displays or prints the installation date of the machine.
When the total number of pages that are made reaches this value,
the current date becomes the 'official' installation date for this
003 Total Counter machine.
[0 to 99999999 / 0 / 1]
193
4. Appendix: Service Program Mode Tables
003 The machine is sold ready to use with a G3 line. This SP allows you to switch all at once
to convert to G4 after you add a G4 line. Conversely, if for some reason the G4 line
becomes unusable, you can easily switch back to G3.
Bluetooth
5851* Sets the operation mode for the Bluetooth Unit. Press either key.
[0: Public] / [1: Private]
Push [Execute] to download the fixed stamp data from the machine ROM onto the hard
5853 disk. Then these stamps can be used by the system. If this is not done, the user will not
have access to the fixed stamps ("Confidential", "Secret", etc.).
You must always execute this SP after replacing the HDD or after formatting the HDD.
Always switch the machine off and on after executing this SP.
When set to "1" allows reception of firmware data via the local port (IEEE 1284) during
a remote ROM update. This setting is reset to zero after the machine is cycled off and on.
Allows the technician to upgrade the firmware using a parallel cable
002 [0 to 1 / 0 / 1 step]
0: Not allowed
1: Allowed
Switches on the debug log feature. The debug log cannot be captured until this feature
001 is switched on.
[0 to 1 / 0 / 1]
0: OFF, 1: ON
194
System SP Table-5
Selects the destination where the debugging information generated by the event selected
002 by SP5858 will be stored if an error is generated
[2 to 3 / 2 / 1]
2: HDD, 3: SD Card
Save to HDD
005
Specifies the decimal key number of the log to be written to the hard disk.
Save to SD Card
006
Specifies the decimal key number of the log to be written to the SD Card. 4
Copy HDD to SD Card (Latest 4 MB)
Takes the most recent 4 MB of the log written to the hard disk and copies them to the SD
009 Card.
A unique file name is generated to avoid overwriting existing file names on the SD Card.
Up to 4MB can be copied to an SD Card. 4 MB segments can be copied one by one to
each SD Card.
Takes the log of the specified key from the log on the hard disk and copies it to the SD
010 Card.
A unique file name is generated to avoid overwriting existing file names on the SD Card.
Up to 4 MB can be copied to an SD Card. 4 MB segments can be copied one by one to
each SD Card. This SP does not execute if there is no log on the HDD with no key specified.
Erases all debug logs on the SD Card. If the card contains only debugging files generated
012 by an event specified by SP5858, the files are erased when SP5857 010 or 011 is
executed.
To enable this SP, the machine must be cycled off and on.
195
4. Appendix: Service Program Mode Tables
4 Make SD Debug
017
This SP creates a 4 MB file to store a log on an SD card.
5858* These SPs select the content of the debugging information to be saved to the destination
selected by SP5857-002.
SP5858-003 stores one SC specified by number.
196
System SP Table-5
001 Key 1
002 Key 2
003 Key 3
004 Key 4
005 Key 5 These SPs allow you to set up to 10 keys for log files for functions that use
common memory on the controller board.
006 Key 6 [-9999999 to 9999999 / - / 1]
007 Key 7
008 Key 8 4
009 Key 9
010 Key 10
5860* SMTP/POP3/IMAP4
[1 to 168 / 72 / 1 hour]
020
Sets the amount of time to wait before saving a mail that breaks up during reception. The
received mail is discarded if the remaining portion of the mail is not received during this
prescribed time.
Determines whether the FROM item of the mail header is switched to the validated account
after the SMTP server is validated.
022
[0 to 1 / 0 / 1]
0: No. "From" item not switched.
1: Yes. "From" item switched.
197
4. Appendix: Service Program Mode Tables
Adds or does not add the date field to the header of the alert mail.
005 Add Date Field [0 or 1 / 0 / – ]
0: Not added, 1: Added
001 Writing
These SPs are for future use and currently are not used.
003 Initialize
198
System SP Table-5
001 Move Exec Executes the move from one SD card to another.
002 Undo Exec This is an undo function. It cancels the previous execution.
This SP determines whether the machine reboots automatically when an SC error occurs.
4
• The reboot does not occur for Type A SC codes.
[0 to 1/ 0 / 1]
0: The machine reboots automatically when the machine issues an SC
001 Reboot Setting error and logs the SC error code. If the same SC occurs again, the
machine does not reboot.
1: The machine does not reboot when an SC error occurs.
[0 to 1 / 0 / 1]
002 Reboot Type
0: Manual reboot, 1: Automatic reboot
199
4. Appendix: Service Program Mode Tables
4 6: Forbid delete
7: Forbid guest user
DocSvr Format
DocSvr Trans
[5 to 20 / 10 / 1]
Set Signature
[0 to 2 / 0 / 1/step]
0: Signature for each e-mail
100 1: Signature for all e-mails
2: No signature
Selects whether the signature is added to the scanned documents with the WIM when
they are transmitted by an e-mail.
Set Encryption
Determines whether the scanned documents with the WIM are encrypted when they are
101 transmitted by an e-mail.
[0 to 1 / 0 / 1]
0: Not encrypted, 1:Encryption
200
System SP Table-5
SD Get Counter
5887
This SP determines whether the ROM can be updated.
This SP sends a text file to an SD card inserted in SD card Slot 2 (lower slot). The operation
stores. The file is stored in a folder created in the root directory of the SD card called
SD_COUNTER. The file is saved as a text file (*.txt) prefixed with the number of the machine.
001 1. Insert the SD card in SD card Slot 2 (lower slot).
2. Select SP5887 then touch [EXECUTE]. 4
Touch [Execute] in the message when you are prompted.
Selects the brand name and the production name for Windows Plug & Play. This
5907 information is stored in the NVRAM. If the NVRAM is defective, these names should be
registered again.
After selecting, press the "Original Type" key and "#" key at the same time. When the
setting is completed, the beeper sounds five times.
201
4. Appendix: Service Program Mode Tables
[0 to 23 / - / 1 step] FA
0: RICOH Aficio MP 4000B 12: LANIER MP 4000B/LD040B
1: RICOH Aficio MP 4000 13: LANIER MP 4000/LD040
2: RICOH Aficio MP 5000B 14: LANIER MP 5000B/LD050B
3: RICOH Aficio MP 5000 15: LANIER MP 5000/LD050
4: SAVIN 9040b 16: NRG MP 4000B
5: SAVIN 9040 17: NRG MP 4000
6: SAVIN 9050b 18: NRG MP 5000B
7: SAVIN 9050 19: NRG MP 5000
002 Sets the length of time to elapse before allowing another application to take control of
the display when the application currently controlling the display is not operating because
a key has not been pressed.
5967* Enable and disable the document server. This is a security measure that prevents image
data from being left in the temporary area of the HDD. After changing this setting, you
must switch the main switch off and on to enable the new setting.
Cherry Server
202
System SP Table-5
Device Setting
5985 The NIC and USB support features are built into the GW controller. Use this SP to enable
and disable these features. In order to use the NIC and USB functions built into the
controller board, these SP codes must be set to "1".
[0 to 2 / 0 / 1 /step]
0: Disable, 1: Enable, 2: Function limitation
When the "Function limitation" is set, "On board NIC" is limited
only for the NRS or LDAP/NT authentication.
001 On Board NIC
[0 or 1 / 0 / 1/step]
002 On Board USB
0: Disable, 1: Enable
203
4. Appendix: Service Program Mode Tables
022 Scanner SP
204
System SP Table-6
System SP Table-6
SP6-xxx: Peripherals
6006* Adjusts the side-to-side and leading edge registration for simplex and duplex original
feeding in ARDF mode. Press to toggle ±.
SP6006-5 sets the maximum setting allowed for rear edge erase.
205
4. Appendix: Service Program Mode Tables
0: ADF closed
016 Lift Sensor
1: ADF open
0: HP (Stopper: UP)
019 Original Stopper HP Sensor
1: Not HP (Stopper: Down)
206
System SP Table-6
6009 Performs an ARDF free run in duplex mode. Press [ON] to start, press [OFF] to stop.
Note: This is a general free run controlled from the copier.
207
4. Appendix: Service Program Mode Tables
[0 or 1 / 0 / - ]
0: Setting 1
1: Setting 2
Setting 1 Setting 2
Folio SEF
DLT SEF
11" x 15"
NA
LG SEF Foolscap SEF
Original Size Detection
001 LT SEF US EXE 8" x 10"
Priority
4 LT LEF US EXE LEF
8K
DLT SEF
267 x 390 mm
EU/ 16K
LT SEF
ASIA 195 x 267 mm
16K
LT LEF
267 x 195 mm
6017* Adjusts the magnification in the sub-scan direction for ADF mode.
Use the key to toggle between + and - before entering the value
Turns the original skew correction in the ARDF for all original sizes on or off.
6020* [0 to 1 / 0 / 1 ]
0: Off (only for small original sizes)
1: On (for all original sizes)
208
System SP Table-6
002 3-Hole: NA
003 4-Hole: EU
[-7.5 to 7.5 / 0 / 0.5 mm]
004 5-Hole: SCAN
005 2-Hole: NA
002 3-Hole: NA
003 4-Hole: EU
[-2 to 2 / 0 / 0.4 mm]
004 4-Hole: SCAN
005 2-Hole: NA
209
4. Appendix: Service Program Mode Tables
001 A3 SEF
002 B4 SEF
003 A4 SEF
004 A4 LEF
005 B5 SEF
006 B5 LEF
[-5 to 5 / 0 / 0.25 mm]
007 DLT SEF
4 008 LG SEF
009 LT SEF
010 LT LEF
012 Other
210
System SP Table-6
001 A3 SEF
002 B4 SEF
003 A4 SEF
004 A4 LEF
005 B5 SEF
006 B5 LEF
[0 to 1 / 1 / 1 mm]
007 DLT SEF
008 LG SEF 4
009 LT SEF
010 LT LEF
012 Other
6132* This SP adjusts the distance between the jogger fences and the sides of the stack on the
finisher stapling tray in the (Booklet) Finisher B804/B805. The adjustment is done
perpendicular to the direction of paper feed.
211
4. Appendix: Service Program Mode Tables
001 A3 SEF
002 B4 SEF
003 A4 SEF
004 A4 LEF
005 B5 SEF
006 B5 LEF
[-1.5 to 1.5 / 0 / 0.5 mm]
007 DLT SEF
4 008 LG SEF
009 LT SEF
010 LT LEF
012 Other
212
System SP Table-6
001 A3 SEF
006 LG SEF
007 LT SEF
001 A3 SEF
006 LG SEF
007 LT SEF
009 Other
6136* Sets the number of times that folding is done in the Booklet Finisher B804.
[2 to 30 / 2 / 1 time/step]
213
4. Appendix: Service Program Mode Tables
B408: Free run for stapling mode and shift mode (without paper
002 Free Run 2 feeding).
B793: Free run for booklet stapling.
4 003 Free Run 3 B793: Shipping free run. Simulates standby conditions during
shipping.
214
System SP Table-6
001 A3 SEF
002 B4 SEF
003 A4 SEF
This SP corrects the distance between the output jogger
004 A4 LEF
fence and the sides of the stack.
005 B5 LEF + Value:
006 A5 LEF Increases the distance between the output jogger fence
and the sides of the stack.
007 DLT SEF - Value:
008 LG SEF Decreases the distance between the output jogger fences
and the sides of the stack.
4
009 LT SEF
[-1.5 to 1.5 / 0 / 0.5 mm]
010 LT LEF
012 Other
• You may need to adjust this setting or switch it off when feeding thick or slick paper.
215
4. Appendix: Service Program Mode Tables
[0 to 1 / 0 / 1 ]
ON/OFF
001 0= OFF, 1= ON
216
System SP Table-7
System SP Table-7
SP7-xxx: Data Log
Total SC Counter
7401*
Displays the total number of service calls that have occurred.
7403* SC History
001 Latest
4
002 Latest 1
003 Latest 2
004 Latest 3
005 Latest 4
Displays the most recent 10 service calls.
006 Latest 5
007 Latest 6
008 Latest 7
009 Latest 8
010 Latest 9
217
4. Appendix: Service Program Mode Tables
13 Bank: Transport Sn 1: On
These SPs display the total number of paper jams by location. A "Check-in" (paper late)
7504* error occurs when the paper fails to activate the sensor at the precise time. A "Check-
out" ("paper lag") paper jam occurs when the paper remains at the sensor for longer than
the prescribed time.
1 At power On
3 Tray 1: On
4 4 Tray 2: On
5 Tray 3: On
6 Tray 4: On
7 LCT: On
8 Bypass: On
9 Duplex: On
11 Vertical Transport 1: On
12 Vertical Transport 2: On
14 Bank: Transport Sn 2: On
17 Registration: On
19 Fusing Exit: On
20 Paper Exit: On
21 Bridge Exit On
22 Bridge Transport: On
25 Duplex Exit: On
218
System SP Table-7
13 Bank: Transport Sn 1: On
219
4. Appendix: Service Program Mode Tables
13 Bank: Transport Sn 1: On
Displays the total number of original jams by location. These jams occur when the original
7505 does not activate the sensors. A Check-in ("paper late") error occurs when the paper fails
to activate the sensor at the precise time. A Check-out ("paper lag") paper jam occurs
when the paper remains at the sensor for longer than the prescribed time.
1 At Power: On
3 Separation Sensor: On
5 Interval Sensor: On
6 Registration Sensor: On
7 Inverter Sensor: On
220
System SP Table-7
005 A4 LEF
006 A5 LEF
014 B5 LEF
038 LT LEF
133 A4 SEF
134 A5 SEF Displays the total number of copy jams by paper size.
141 B4 SEF
142 B5 SEF
164 LG SEF
166 LT SEF
255 Others
221
4. Appendix: Service Program Mode Tables
7507 1 Last
Displays the copy jam history (the most recent 10 jams)
7507 2 Latest 1
Sample Display:
7507 3 Latest 2 CODE:007
7507 4 Latest 3 SIZE:05h
TOTAL:0000334
7507 5 Latest 4
DATE: Mon Mar 15 11:44:50 2000
7507 6 Latest 5
where:
7507 7 Latest 6 CODE is the SP7504-*** number (see above.
222
System SP Table-7
001 Last
Displays the original jam history (the most recent 10 jams).
002 Last 1
Sample Display:
003 Last 2 CODE:007
004 Last 3 SIZE:05h
TOTAL:0000334
005 Last 4
DATE: Mon Mar 15 11:44:50 2000
006 Last 5
where:
007 Last 6 CODE is the SP7505*** number (see above.
PM Counter
7803
Displays the PM counter since the last PM.
223
4. Appendix: Service Program Mode Tables
Rotation(%):Transfer [0 255 / 0 / 1 %]
009
Displays the transfer unit (%) rotation counter (distance/PM).
Rotation(%):Fuser [0 255 / 0 / 1 %]
010
Displays the fuser unit (%) rotation counter (distance/PM).
Rotation(%):Web [0 255 / 0 / 1 %]
011
Displays the web unit (%) rotation counter (distance/PM).
PM Counter
7804
Resets the PM counter. To reset, press .
Paper
001
Resets the PM counter of the paper.
Clear PCD
002
Resets the PM counter of the PCD (Drum and Development unit except developer).
224
System SP Table-7
Clear Transfer
003
Resets the PM counter of the transfer unit.
Clear Fuser
004
Resets the PM counter of the fuser unit.
Clear Web
005
Reset the PM counter of the web unit.
225
4. Appendix: Service Program Mode Tables
OPC
001
Resets the parts counter of the OPC.
226
System SP Table-7
Charge Roller
002
Resets the parts counter of the charge roller.
Developer
003
Resets the parts counter of the developer.
Belt: Blade
004
Resets the parts counter of the transfer belt cleaning blade.
Heat Roller
005
Resets the parts counter of the hot roller. 4
Pressure Roller
006
Resets the parts counter of the pressure roller.
Cleaning Roller
007
Resets the parts counter of the cleaning roller.
Web
008
Resets the parts counter of the cleaning web.
Thermistor
009
Resets the parts counter of the thermistors.
Stripper
010
Resets the parts counter of the strippers.
All Clear
011
Resets all parts counters.
7807 Resets the SC and jam counters. To reset, press Execute on the touch panel.
This SP does not reset the jam history counters: SP7507, SP7508.
227
4. Appendix: Service Program Mode Tables
A request for the count total failed at power on. This error will occur if
001 Error Total
the device is installed but disconnected.
The request for a staple count failed at power on. This error will occur
002 Error Staple
if the device is installed but disconnected.
4 7832 Execute to open the "Self-Diagnostics Result Display" to view details about errors. Use
the keys in the display on the touch-panel to scroll through all the information. If no errors
have occurred, you will see the "No Error" message on the screen.
PCD [0 to 255 / 0 / 1 ]
001
Displays the replacement counter of the PCD (Drum and Development unit).
Transfer [0 to 1 / 0 / 1 ]
002
Displays the replacement counter of the transfer unit.
228
System SP Table-7
Fuser [0 to 1 / 0 / 1 ]
003
Displays the replacement counter of the fusing unit.
Web [0 to 1 / 0 / 1 ]
004
Displays the replacement counter of the cleaning web.
4
Assert Info. DFU
7901 These SP numbers display the results of the occurrence of the most recent SC code
generated by the machine.
229
4. Appendix: Service Program Mode Tables
Rotation(%):Web [0 to 255 / 0 / 1 %]
010
Displays the previous counter (rotations/PM %) of the previous cleaning web.
PCD [0 to 1 / 0 / 1 ]
001
Displays the replacement date of the PCD.
Transfer [0 to 1 / 0 / 1 ]
002
Displays the replacement date of the transfer unit.
Fuser [0 to 1 / 0 / 1 ]
003
Displays the replacement date of the fusing unit.
Web [0 to 1 / 0 / 1 ]
004
Displays the replacement date of the web unit.
230
System SP Table-7
PM Yield Setting
7952
Sets the each yield of the following.
231
4. Appendix: Service Program Mode Tables
232
System SP Table-8
System SP Table-8
SP8-xxx: Data Log 2
Many of these counters are provided for features that are currently not available, such as sending color
faxes, and so on. However, here are some Group 8codes that when used in combination with others, can
provide useful information.
SP8401 to SP8406 The number of pages printed from the document server
4
SP8691 to SP8696 The number of pages sent from the document server
C: Copy application.
F: Fax application. Totals (pages, jobs, etc.) executed for each application when
P: Print application. the job was not stored on the document server.
S: Scan application.
233
4. Appendix: Service Program Mode Tables
Other applications
Refers to network applications such as Web Image Monitor.
(external network
O: Utilities developed with the SDK (Software Development Kit)
4 applications, for
example)
will also be counted with this group in the future.
The Group 8 SP codes are limited to 17 characters, forced by the necessity of displaying them on the small
LCDs of printers and faxes that also use these SPs. Read over the list of abbreviations below and refer to it
again if you see the name of an SP that you do not understand.
Key for Abbreviations
Apl Application
Bk Black
C Cyan
Comb Combine
Comp Compression
Deliv Delivery
234
System SP Table-8
Emul Emulation
FC Full Color
Get Print Counter. For jobs 10 pages or less, this counter does not count up.
GPC For jobs larger than 10 pages, this counter counts up by the number that is
in excess of 10 (e.g., for an 11-page job, the counter counts up 11-10 =1)
Image Edit performed on the original with the copier GUI, e.g. border
ImgEdt
removal, adding stamps, page numbers, etc.
K Black (YMCK)
Mag Magnification
Print Job Manager/Desk Top Editor: A pair of utilities that allows print jobs
Palm 2 to be distributed evenly among the printers on the network, and allows files
to moved around, combined, and converted to different formats.
235
4. Appendix: Service Program Mode Tables
PC Personal Computer
Pages. A page is the total scanned surface of the original. Duplex pages
PGS count as two pages, and A3 simplex count as two pages if the A3/DLT
counter SP is switched ON.
Ppr Paper
Red (Toner Remaining). Applies to the wide format model A2 only. This
R
machine is under development and currently not available.
Rez Resolution
Scn Scan
S-to-Email Scan-to-E-mail
SMC report printed with SP5990. All of the Group 8counters are recorded
SMC
in the SMC report.
Svr Server
• All of the Group 8 SPs are reset with SP5 801-1 Memory All Clear.
236
System SP Table-8
T:Total Jobs
8001
These SPs count the number of times each application is used
8002 C:Total Jobs to do a job.
[0 to 9999999 / 0 / 1]
8003 F:Total Jobs
Note: The L: counter is the total number of times the other
8004 P:Total Jobs applications are used to send a job to the document server,
plus the number of times a file already on the document server
8005 S:Total Jobs is used.
8006 L:Total Jobs
• These SPs reveal the number of times an application is used, not the number of pages processed.
4
• When an application is opened for image input or output, this counts as one job.
• Interrupted jobs (paper jams, etc.) are counted, even though they do not finish.
• Only jobs executed by the customer are counted. Jobs executed by the customer engineer using the
SP modes are not counted.
• When using secure printing (when a password is required to start the print job), the job is counted at
the time when either "Delete Data" or "Specify Output" is specified.
• A job is counted as a fax job when the job is stored for sending.
• When a fax is received to fax memory, the F: counter increments but the L: counter does not (the
document server is not used).
• A fax broadcast counts as one job for the F: counter (the fax destinations in the broadcast are not
counted separately).
• A fax broadcast is counted only after all the faxes have been sent to their destinations. If one
transmission generates an error, then the broadcast will not be counted until the transmission has been
completed.
• A printed fax report counts as one job for the F: counter.
• The F: counter does not distinguish between fax sending or receiving.
• When a copy job on the document server is printed, SP8022 also increments, and when a print job
stored on the document server is printed, SP8024 also increments.
• When an original is both copied and stored on the document server, the C: and L: counters both
increment.
• When a print job is stored on the document server, only the L: counter increments.
• When the user presses the Document Server button to store the job on the document server, only the
L: counter increments.
• When the user enters document server mode and prints data stored on the document server, only the
L: counter increments.
237
4. Appendix: Service Program Mode Tables
• When an image received from Palm 2 is received and stored, the L: counter increments.
• When the customer prints a report (user code list, for example), the O: counter increments. However,
for fax reports and reports executed from the fax application, the F: counter increments.
8011 T:Jobs/LS
8012 C:Jobs/LS
These SPs count the number of jobs stored to the document server by
8013 F:Jobs/LS
each application, to reveal how local storage is being used for input.
8014 P:Jobs/LS [0 to 9999999 / 0 / 1]
The L: counter counts the number of jobs stored from within the
8015 S:Jobs/LS
document server mode screen at the operation panel.
4 8016 L:Jobs/LS
8017 O:Jobs/LS
• When a scan job is sent to the document server, the S: counter increments. When you enter document
server mode and then scan an original, the L: counter increments.
• When a print job is sent to the document server, the P: counter increments.
• When a network application sends data to the document server, the O: counter increments.
• When an image from Palm 2 is stored on the document server, the O: counter increments.
• When a fax is sent to the document server, the F: counter increments.
8021 T:Pjob/LS
8022 C:Pjob/LS
These SPs reveal how files printed from the document server were
8023 F:Pjob/LS
stored on the document server originally.
8024 P:Pjob/LS [0 to 9999999 / 0 / 1]
The L: counter counts the number of jobs stored from within the
8025 S:Pjob/LS
document server mode screen at the operation panel.
8026 L:Pjob/LS
8027 O:Pjob/LS
• When a copy job stored on the document server is printed with another application, the C: counter
increments.
• When an application like DeskTopBinder merges a copy job that was stored on the document server
with a print job that was stored on the document server, the C: and P: counters both increment.
• When a job already on the document server is printed with another application, the L: counter
increments.
238
System SP Table-8
• When a scanner job stored on the document server is printed with another application, the S: counter
increments. If the original was scanned from within document server mode, then the L: counter
increments.
• When images stored on the document server by a network application (including Palm 2), are printed
with another application, the O: counter increments.
• When a copy job stored on the document server is printed with a network application (Web Image
Monitor, for example), the C: counter increments.
• When a fax on the document server is printed, the F: counter increments.
8031 T:Pjob/DesApl
8032 C:Pjob/DesApl
These SPs reveal what applications were used to output 4
8033 F:Pjob/DesApl
documents from the document server.
8034 P:Pjob/DesApl [0 to 9999999 / 0 / 1]
The L: counter counts the number of jobs printed from within the
8035 S:Pjob/DesApl
document server mode screen at the operation panel.
8036 L:Pjob/DesApl
8037 O:Pjob/DesApl
• When documents already stored on the document server are printed, the count for the application
that started the print job is incremented.
• When the print job is started from a network application (Desk Top Binder, Web Image Monitor, etc.)
the L: counter increments.
• When a stored copy job is sent from the document server, the C: counter increments.
• When images stored on the document server by a network application or Palm2 are sent as an e-
mail, the O: counter increments.
239
4. Appendix: Service Program Mode Tables
8052 C:TX Jobs/DesApl These SPs count the applications used to send files from the
document server over the telephone line or over a network
8053 F:TX Jobs/DesApl
(attached to an e-mail, or as a fax image by I-Fax). Jobs
8054 P:TX Jobs/DesApl merged for sending are counted separately.
[0 to 9999999 / 0 / 1]
8055 S:TX Jobs/DesApl
The L: counter counts the number of jobs sent from within
8056 L:TX Jobs/DesApl the document server mode screen at the operation panel.
4 • If the send is started from Desk Top Binder or Web Image Monitor, for example, then the O: counter
increments.
8063 These SPs total finishing methods for fax jobs only. The finishing method is specified by
the application.
Note: Finishing features for fax jobs are not available at this time.
8065 These SPs total finishing methods for scan jobs only. The finishing method is specified
by the application.
Note: Finishing features for scan jobs are not available at this time.
240
System SP Table-8
8066 These SPs total finishing methods for jobs output from within the document server mode
screen at the operation panel. The finishing method is specified from the print window
within document server mode.
Number of jobs started in Sort mode. When a stored copy job is set for
806x 1 Sort Sort and then stored on the document server, the L: counter increments.
(See SP8066 1) 4
806x 2 Stack Number of jobs started out of Sort mode.
Number of jobs started In any mode other than the Booklet mode and set
806x 5 Z-Fold
for folding (Z-fold).
Number of jobs started in Punch mode. When Punch is set for a print job,
806x 6 Punch
the P: counter increments. (See SP8064 6.)
T:Jobs/PGS [0 to 9999999 / 0 / 1]
8071 These SPs count the number of jobs broken down by the number of pages in the job,
regardless of which application was used.
C:Jobs/PGS [0 to 9999999 / 0 / 1]
8072 These SPs count and calculate the number of copy jobs by size based on the number
of pages in the job.
F:Jobs/PGS [0 to 9999999 / 0 / 1]
8073 These SPs count and calculate the number of fax jobs by size based on the number
of pages in the job.
241
4. Appendix: Service Program Mode Tables
P:Jobs/PGS [0 to 9999999 / 0 / 1]
8074 These SPs count and calculate the number of print jobs by size based on the number
of pages in the job.
S:Jobs/PGS [0 to 9999999 / 0 / 1]
8075 These SPs count and calculate the number of scan jobs by size based on the number
of pages in the job.
L:Jobs/PGS [0 to 9999999 / 0 / 1]
8076 These SPs count and calculate the number of jobs printed from within the document
4 server mode window at the operation panel, by the number of pages in the job.
O:Jobs/PGS [0 to 9999999 / 0 / 1]
8077 These SPs count and calculate the number of "Other" application jobs (Web Image
Monitor, Palm 2, etc.) by size based on the number of pages in the job.
• For example: When a copy job stored on the document server is printed in document server mode,
the appropriate L: counter (SP8076 0xx) increments.
• Printing a fax report counts as a job and increments the F: counter (SP 8073).
• Interrupted jobs (paper jam, etc.) are counted, even though they do not finish.
• If a job is paused and re-started, it counts as one job.
• If the finisher runs out of staples during a print and staple job, then the job is counted at the time the
error occurs.
• For copy jobs (SP 8072) and scan jobs (SP 8075), the total is calculated by multiplying the number
of sets of copies by the number of pages scanned. (One duplex page counts as 2.)
• The first test print and subsequent test prints to adjust settings are added to the number of pages of the
copy job (SP 8072).
242
System SP Table-8
• When printing the first page of a job from within the document server screen, the page is counted.
8111 These SPs count the total number of jobs (color or black-and-white) sent by fax, either
directly or using a file stored on the document server, on a telephone line.
Note: Color fax sending is not available at this time.
8113 These SPs count the total number of jobs (color or black-and-white) sent by fax directly
on a telephone line.
4
Note: Color fax sending is not available at this time.
8121 These SPs count the total number of jobs (color or black-and-white) sent, either directly
or using a file stored on the document server, as fax images using I-Fax.
Note: Color fax sending is not available at this time.
8123 These SPs count the number of jobs (color or black-and-white) sent (not stored on the
document server), as fax images using I-Fax.
Note: Color fax sending is not available at this time.
243
4. Appendix: Service Program Mode Tables
• The counters for color are provided for future use; the color fax feature is not available at this time.
• The fax job is counted when the job is scanned for sending, not when the job is sent.
002 Color Color Deliv / Only for D011, D013, D091 or D092
244
System SP Table-8
003 ACS Color Deliv / Only for D011, D013, D091 or D092
S:Deliv Jobs/Svr
8145
These SPs count the number of jobs scanned and sent to a Scan Router server.
002 Color Color Deliv / Only for D011, D013, D091 or D092
003 ACS Color Deliv / Only for D011, D013, D091 or D092
8151 These SPs count the total number of jobs scanned and sent to a folder on a PC (Scan-
to-PC).
Note: At the present time, 8151 and 8155 perform identical counts.
002 Color Color Deliv / Only for D011, D013, D091 or D092
003 ACS Color Deliv / Only for D011, D013, D091 or D092
S:Deliv Jobs/PC
8155
These SPs count the total number of jobs scanned and sent with Scan-to-PC.
002 Color Color Deliv / Only for D011, D013, D091 or D092
003 ACS Color Deliv / Only for D011, D013, D091 or D092
245
4. Appendix: Service Program Mode Tables
8161 T:PCFAX TX Jobs These SPs count the number of PC Fax transmission jobs. A
job is counted from when it is registered for sending, not
when it is sent.
[0 to 9999999 / 0 / 1]
4 8163 F:PCFAX TX Jobs
Note: At the present time, these counters perform identical
counts.
• This counts fax jobs started from a PC using a PC fax application, and sending the data out to the
destination from the PC through the copier.
• SP 8191 to 8196 count the number of scanned sides of pages, not the number of physical pages.
• These counters do not count reading user stamp data, or reading color charts to adjust color.
• Previews done with a scanner driver are not counted.
• A count is done only after all images of a job have been scanned.
• Scans made in SP mode are not counted.
Examples
• If 3 B5 pages and 1 A3 page are scanned with the scanner application but not stored, the S: count
is 4.
• If both sides of 3 A4 sheets are copied and stored to the document server using the Store File button
in the Copy mode window, the C: count is 6 and the L: count is 6.
• If both sides of 3 A4 sheets are copied but not stored, the C: count is 6.
• If you enter document server mode then scan 6 pages, the L: count is 6.
246
System SP Table-8
8205 These SP codes count the total number of large pages input with the scanner for scan jobs
only. Large size paper (A3/DLT) scanned for fax transmission are not counted.
Note: These counters are displayed in the SMC Report, and in the User Tools display..
8211 T:Scan PGS/LS These SPs count the number of pages scanned into the
document server .
8212 C:Scan PGS/LS
[0 to 9999999 / 0 / 1] 4
8213 F:Scan PGS/LS The L: counter counts the number of pages stored from within
the document server mode screen at the operation panel,
8215 S:Scan PGS/LS
and with the Store File button from within the Copy mode
8216 L:Scan PGS/LS screen
247
4. Appendix: Service Program Mode Tables
• When 1 sheet is fed for duplex scanning the Front count is 1 and the Back count is 1.
• If a jam occurs during the job, recovery processing is not counted to avoid double counting. Also, the
pages are not counted if the jam occurs before the first sheet is output.
002 SADF Selectable. Feeding pages one by one through the ADF.
003 Mixed Size Selectable. Select "Mixed Sizes" on the operation panel.
Book mode. Raising the ADF and placing the original directly
005 Platen
on the platen.
• If the scan mode is changed during the job, for example, if the user switches from ADF to Platen mode,
the count is done for the last selected mode.
• The user cannot select mixed sizes or non-standard sizes with the fax application so if the original's
page sizes are mixed or non-standard, these are not counted.
• If the user selects "Mixed Sizes" for copying in the platen mode, the Mixed Size count is enabled.
• In the SADF mode if the user copies 1 page in platen mode and then copies 2 pages with SADF, the
Platen count is 1 and the SADF count is 3.
248
System SP Table-8
8246 These SPs count the number of pages scanned and stored from within the document server
mode screen at the operation panel, and with the Store File button from within the Copy
4
mode screen
• If the scan mode is changed during the job, for example, if the user switches from ADF to Platen mode,
the count is done for the last selected mode.
249
4. Appendix: Service Program Mode Tables
8251 T:Scan PGS/ImgEdt These SPs show how many times Image Edit features have
been selected at the operation panel for each application.
8252 C:Scan PGS/ImgEdt Some examples of these editing features are:
8255 S:Scan SGS/ImgEdt Erase> Border
Erase> Center
8256 L:Scan PGS/ImgEdt
Image Repeat
Centering
Positive/Negative
8257 O:Scan PGS/ImgEdt [0 to 9999999 / 0 / 1]
Note: The count totals the number of times the edit features
4 have been used. A detailed breakdown of exactly which
features have been used is not given.
The L: counter counts the number of pages stored from within the document server mode screen at the
operation panel, and with the Store File button from within the Copy mode screen.
8281 T:Scan PGS/TWAIN These SPs count the number of pages scanned using a
TWAIN driver. These counters reveal how the TWAIN driver
is used for delivery functions.
8291 T:Scan PGS/Stamp These SPs count the number of pages stamped with the stamp
in the ADF unit.
8293 F:Scan PGS/Stamp
[0 to 9999999 / 0 / 1]
The L: counter counts the number of pages stored from within
the document server mode screen at the operation panel,
8295 S:Scan PGS/Stamp
and with the Store File button from within the Copy mode
screen
8301 These SPs count by size the total number of pages scanned by all applications. Use these
totals to compare original page size (scanning) and output (printing) page size [SP
8-441].
250
System SP Table-8
8302 These SPs count by size the total number of pages scanned by the Copy application. Use
these totals to compare original page size (scanning) and output (printing) page size [SP
8-442].
These SPs count by size the total number of pages scanned and stored from within the
8306 document server mode screen at the operation panel, and with the Store File button from
within the Copy mode screen. Use these totals to compare original page size (scanning)
and output page size [SP 8-446].
830x 1 A3
830x 2 A4
830x 3 A5
830x 4 B4
830x 5 B5
830x 6 DLT
830x 7 LG
830x 8 LT
830x 9 HLT
251
4. Appendix: Service Program Mode Tables
8315 These SPs count by resolution setting the total number of pages scanned by applications
that can specify resolution settings.
Note: At the present time, 8311 and 8315 perform identical counts.
831x 1 1200dpi to
4 831x 2 600dpito1199dpi
831x 3 400dpito599dpi
831x 4 200dpito399dpi
831x 5 to199dpi
8382 C:Total PrtPGS These SPs count the number of pages printed by the
customer. The counter for the application used for storing
8383 F:Total PrtPGS the pages increments.
• When the A3/DLT double count function is switched on with SP5104, 1 A3/DLT page is counted as
2.
• When several documents are merged for a print job, the number of pages stored are counted for the
application that stored them.
• These counters are used primarily to calculate charges on use of the machine, so the following pages
are not counted as printed pages:
252
System SP Table-8
These SPs count pages printed on paper sizes A3/DLT and larger.
8391
Note: In addition to being displayed in the SMC Report, these counters are also displayed 4
in the User Tools display on the copy machine.
8401 T:PrtPGS/LS
8402 C:PrtPGS/LS These SPs count the number of pages printed from the document
server. The counter for the application used to print the pages is
8403 F:PrtPGS/LS incremented.
The L: counter counts the number of jobs stored from within the
8404 P:PrtPGS/LS
document server mode screen at the operation panel.
8405 S:PrtPGS/LS [0 to 9999999 / 0 / 1]
8406 L:PrtPGS/LS
• Print jobs done with Web Image Monitor and Desk Top Binder are added to the L: count.
• Fax jobs done with Web Image Monitor and Desk Top Binder are added to the F: count.
253
4. Appendix: Service Program Mode Tables
8426 These SPs count by binding and combine, and n-Up settings the number of pages
processed for printing from within the document server mode window at the operation
panel.
254
System SP Table-8
842x 12 Booklet
842x 13 Magazine
• These counts (SP8421 to SP8427) are especially useful for customers who need to improve their
compliance with ISO standards for the reduction of paper consumption.
• Pages that are only partially printed with the n-Up functions are counted as 1 page.
• Here is a summary of how the counters work for Booklet and Magazine modes:
Booklet Magazine
4
Original Pages Count Original Pages Count
1 1 1 1
2 2 2 2
3 2 3 2
4 2 4 2
5 3 5 4
6 4 6 4
7 4 7 4
8 4 8 4
T:PrtPGS/ImgEdt [0 to 9999999 / 0 / 1]
8431 These SPs count the total number of pages output with the three features below, regardless
of which application was used.
C:PrtPGS/ImgEdt [0 to 9999999 / 0 / 1]
8432 These SPs count the total number of pages output with the three features below with the
copy application.
P:PrtPGS/ImgEdt [0 to 9999999 / 0 / 1]
8434 These SPs count the total number of pages output with the three features below with the
print application.
255
4. Appendix: Service Program Mode Tables
L:PrtPGS/ImgEdt [0 to 9999999 / 0 / 1]
8436 These SPs count the total number of pages output from within the document server mode
window at the operation panel with the three features below.
O:PrtPGS/ImgEdt [0 to 9999999 / 0 / 1]
8437 These SPs count the total number of pages output with the three features below with Other
applications.
4 843x 2 Series/Book
The number of pages printed in series (one side) or printed
as a book with booklet right/left pagination.
256
System SP Table-8
844x 1 A3
844x 2 A4
844x 3 A5
844x 4 B4
844x 5 B5
844x 6 DLT
844x 7 LG
844x 8 LT 4
844x 9 HLT
257
4. Appendix: Service Program Mode Tables
These SPs count by paper type the number pages printed by all applications.
These counters are not the same as the PM counter. The PM counter is based on feed
8461 timing to accurately measure the service life of the feed rollers. However, these counts
are based on output timing.
Blank sheets (covers, chapter covers, slip sheets) are also counted.
During duplex printing, pages printed on both sides count as 1, and a page printed on
one side counts as 1.
846x 1 Normal
846x 2 Recycled
846x 3 Special
846x 4 Thick
846x 7 OHP
846x 8 Other
PrtPGS/Mag [0 to 9999999 / 0 / 1]
8471
These SPs count by magnification rate the number of pages printed.
258
System SP Table-8
001 to 49%
003 100%
005 201% to
• Counts are done for magnification adjusted for pages, not only on the operation panel but performed
remotely with an external network application capable of performing magnification adjustment as
well.
• Magnification adjustments done with printer drivers with PC applications such as Excel are also 4
counted.
• Magnification adjustments done for adjustments after they have been stored on the document server
are not counted.
• Magnification adjustments performed automatically during Auto Reduce/Enlarge copying are
counted.
• The magnification rates of blank cover sheets, slip sheets, etc. are automatically assigned a rate of
100%.
8481 T:PrtPGS/TonSave
8484 P:PrtPGS/TonSave
These SPs count the number of pages printed with the Toner Save feature switched on.
Note: These SPs return the same results as this SP is limited to the Print application.
[0 to 9999999 / 0 / 1]
T:PrtPGS/Emul [0 to 9999999 / 0 / 1]
8511
These SPs count by printer emulation mode the total number of pages printed.
P:PrtPGS/Emul [0 to 9999999 / 0 / 1]
8514
These SPs count by printer emulation mode the total number of pages printed.
259
4. Appendix: Service Program Mode Tables
001 RPCS
002 RPDL
003 PS3
004 R98
005 R16
006 GL/GL2
007 R55
4 008 RTIFF
009 PDF
010 PCL5e/5c
011 PCL XL
012 IPDL-C
014 Other
• SP8511 and SP8514 return the same results as they are both limited to the Print application.
• Print jobs output to the document server are not counted.
T:PrtPGS/FIN [0 to 9999999 / 0 / 1]
8521
These SPs count by finishing mode the total number of pages printed by all applications.
C:PrtPGS/FIN [0 to 9999999 / 0 / 1]
8522 These SPs count by finishing mode the total number of pages printed by the Copy
application.
F:PrtPGS/FIN [0 to 9999999 / 0 / 1]
These SPs count by finishing mode the total number of pages printed by the Fax
8523 application.
Note:
Print finishing options for received faxes are currently not available.
260
System SP Table-8
P:PrtPGS/FIN [0 to 9999999 / 0 / 1]
8524 These SPs count by finishing mode the total number of pages printed by the Print
application.
S:PrtPGS/FIN [0 to 9999999 / 0 / 1]
8525 These SPs count by finishing mode the total number of pages printed by the Scanner
application.
L:PrtPGS/FIN [0 to 9999999 / 0 / 1]
8526 These SPs count by finishing mode the total number of pages printed from within the
document server mode window at the operation panel.
4
852x 1 Sort
852x 2 Stack
852x 3 Staple
852x 4 Booklet
852x 5 Z-Fold
852x 6 Punch
852x 7 Other
• If stapling is selected for finishing and the stack is too large for stapling, the unstapled pages are still
counted.
• The counts for staple finishing are based on output to the staple tray, so jam recoveries are counted.
T: Counter [0 to 9999999 / 0 / 1]
These SPs count the total output broken down by color output, regardless of the
8581 application used. In addition to being displayed in the SMC Report, these counters are
also displayed in the User Tools display on the copy machine.
Note: This SP is expanded for color MFP and color LP machines. For this machine, the
count is done for black only.
261
4. Appendix: Service Program Mode Tables
O: Counter [0 to 9999999 / 0 / 1]
8591 These SPs count the totals for A3/DLT paper use, number of duplex pages printed, and
the number of staples used. These totals are for Other (O:) applications only.
001 A3/DLT
002 Duplex
• If a document has color and black-and-white pages mixed, the pages are counted separately as B/
W or Color.
• At the present time, this feature is provided for the Fax application only so SP8631 and SP8633 are
the same.
• The counts include error pages.
• If a document is sent to more than one destination with a Group transmission, the count is done for
each destination.
• Polling transmissions are counted but polling RX are not.
• Relay, memory, and confidential mailbox transmissions and are counted for each destination.
262
System SP Table-8
• If a document has color and black-and-white pages mixed, the pages are counted separately as B/
W or Color.
• At the present time, this feature is provided for the Fax application only so SP8641 and SP8643 are
the same.
4
• The counts include error pages.
• If a document is sent to more than one destination with a Group transmission, the count is done for
each destination.
• Polling transmissions are counted but polling RX are not.
• Relay, memory, and confidential mailbox transmissions and are counted for each destination.
001 B/W
002 Color
001 B/W
002 Color
• The count for B/W and Color pages is done after the document is stored on the HDD. If the job is
cancelled before it is stored, the pages are not counted.
• If Scan-to-Email is used to send a 10-page document to 5 addresses, the count is 10 (the pages are
sent to the same SMTP server together).
263
4. Appendix: Service Program Mode Tables
• If Scan-to-PC is used to send a 10-page document to 5 folders, the count is 50 (the document is sent
to each destination of the SMB/FTP server).
• Due to restrictions on some devices, if Scan-to-Email is used to send a 10-page document to a large
number of destinations, the count may be divided and counted separately. For example, if a 10-page
document is sent to 200 addresses, the count is 10 for the first 100 destinations and the count is also
10 for the second 100 destinations, for a total of 20).
001 B/W
4
002 Color
001 B/W
002 Color
• The B/W and Color counts are done after the document is stored on the HDD of the Scan Router
server.
• If the job is canceled before storage on the Scan Router server finishes, the counts are not done.
• The count is executed even if regardless of confirmation of the arrival at the Scan Router server.
001 B/W
002 Color
001 B/W
264
System SP Table-8
002 Color
8681 T:PCFAX TXPGS These SPs count the number of pages sent by PC Fax. These
SPs are provided for the Fax application only, so the counts
for SP8681 and SP8683 are the same.
8683 F:PCFAX TXPGS
[0 to 9999999 / 0 / 1]
• This counts pages sent from a PC using a PC fax application, from the PC through the copier to the
destination.
• When sending the same message to more than one place using broadcasting, the pages are only
counted once. (For example, a 10-page fax is sent to location A and location B. The counter goes
up by 10, not 20.) 4
8691 T:TX PGS/LS
These SPs count the number of pages sent from the document
8692 C:TX PGS/LS server. The counter for the application that was used to store the
pages is incremented.
8693 F:TX PGS/LS
[0 to 9999999 / 0 / 1]
8694 P:TX PGS/LS The L: counter counts the number of pages stored from within the
document server mode screen at the operation panel. Pages
8695 S:TX PGS/LS stored with the Store File button from within the Copy mode screen
go to the C: counter.
8696 L:TX PGS/LS
• Print jobs done with Web Image Monitor and Desk Top Binder are added to the count.
• If several documents are merged for sending, the number of pages stored are counted for the
application that stored them.
• When several documents are sent by a Fax broadcast, the F: count is done for the number of pages
sent to each destination.
TX PGS/Port [0 to 9999999 / 0 / 1]
8701 These SPs count the number of pages sent by the physical port used to send them. For
example, if a 3-page original is sent to 4 destinations via ISDN G4, the count for ISDN
(G3, G4) is 12.
001 PSTN-1
002 PSTN-2
003 PSTN-3
265
4. Appendix: Service Program Mode Tables
005 Network
001 JPEG/JPEG2000
4 003 PDF
004 Other
001 JPEG/JPEG2000
003 PDF
004 Other
RX PGS/Port [0to9999999/ 0 / 1]
8741
These SPs count the number of pages received by the physical port used to receive them.
001 PSTN-1
002 PSTN-2
003 PSTN-3
005 Network
266
System SP Table-8
These SPs count the frequency of use (number of rotations of the development rollers) for
8771 black and other color toners.
Note: For machines that do not support color, the Black toner count is the same as the
Total count.
This SP displays the percent of toner remaining for each color. This SP allows the user to
check the toner supply at any time.
8801 Note:
This precise method of measuring remaining toner supply (1% steps) is better than other
machines in the market that can only measure in increments of 10 (10% steps).
This SP is expanded for color MFP and color LP machines. For this machine, the count is
done for black only.
011 0 to 2%: BK
021 3 to 4%: BK
031 5 to 7%: BK
041 8 to 10%: BK
267
4. Appendix: Service Program Mode Tables
8941 These SPs count the amount of time the machine spends in each operation mode. These
SPs are useful for customers who need to investigate machine operation for
improvement in their compliance with ISO Standards.
268
System SP Table-8
008 OrgJam Total down time due to original jams during scanning.
009 Supply PM Unit End Total down time due to supply unit end.
AddBook Register
8951
These SPs count the number of events when the machine manages data registration.
269
4. Appendix: Service Program Mode Tables
001 Total
003 Copy: BW
007 Printer BW
012 A3/DLT
013 Duplex
270
Input Check
Input Check
Copier
When entering the Input Check mode, 8 digits display the result for a section. Each digit corresponds to a
different device as shown in the table.
Bit No. 7 6 5 4 3 2 1 0
Result 0 or 1 0 or 1 0 or 1 0 or 1 0 or 1 0 or 1 0 or 1 0 or 1
Input Check
4
5803 Reading
Description
0 1
001 Tray 1: Paper Size Sensor See the table 1 following this table.
003 Tray 1: Paper Lift Sensor Not upper limit Upper limit
Tray 1:
005
Paper Height Sensor 1
See the table 2 following this table.
Tray 1:
006
Paper Height Sensor 2
007 Tray 2: Paper Size Sensor See the table 1 following this table.
009 Tray 2: Paper Lift Sensor Not upper limit Upper limit
Tray 2:
011
Paper Height Sensor 1
See the table 2 following this table.
Tray 2:
012
Paper Height Sensor 2
271
4. Appendix: Service Program Mode Tables
024 By-pass: Paper Size Sensor See the table 3 following this table.
272
Input Check
273
4. Appendix: Service Program Mode Tables
Full 0 0
Nearly full 1 0
Near end 1 1
Almost empty 0 1
A4 SEF A4 SEF 1 1 0
B5 SEF B5 SEF 0 1 1
A5 LEF A5 LEF 1 0 1
274
Input Check
*1: The machine detects either 11" x 17" SEF or A3 SEF, depending on the setting of SP 5-181-002
(Tray 1) or -006 (Tray 2).
*2: The machine detects either 8.5" x 14" SEF or B4 SEF, depending on the setting of SP 5-181-003
(Tray 1) or -007 (Tray 2).
*3: The machine detects either 11" x 81/2" LEF or A4 LEF, depending on the setting of SP 5-181-001
(Tray 1) or -005 (Tray 2).
*4: The machine detects either B5 LEF or 10.5" x 7.25" LEF, depending on the setting of SP 5-181-004
(Tray 1) or -008 (Tray 2)..
• *1: When the machine determines that the paper feed direction is "LEF", it considers that the paper
size is bracketed size.
275
4. Appendix: Service Program Mode Tables
Width
Original Size Length Sensor SP4-301
Sensor
display
Metric version Inch version L3 L2 L1 W1 W2
F4
8.5" x 13", 8.25" x 13",
4 or 8" x 13" 8.5" x 14" O O O X X 00011100
SP 5126 controls the size
that is detected
B5 LEF - X X X O X 00000010
B5 SEF - X X O X X 00000100
Options
Reading
6140 Bit Description
0 1
No paper
004 Trailing Edge Detection: Shift Paper detected*1
detected*1
276
Input Check
Reading
6140 Bit Description
0 1
277
4. Appendix: Service Program Mode Tables
Reading
6140 Bit Description
0 1
No paper
038 Saddle Full Sensor: Front Paper detected*2
detected*2
No paper
039 Saddle Full Sensor: Rear Paper detected*2
detected*2
278
Input Check
0 0 Japan
1 0 Europe
0 1 North America
1 1 North Europe
*2: Please refer to "Lower Tray (B804 Only)" in the Service Manual for the "2000/3000 (Booklet)
Finisher".
4
1000-Sheet Finisher (B408)
Reading
6139 Bit Description
0 1
Jogger HP Sensor
005 Not HP HP
(Jogger Fence HP Sensor)
279
4. Appendix: Service Program Mode Tables
Reading
6139 Bit Description
0 1
280
Output Check
Output Check
Copier
281
4. Appendix: Service Program Mode Tables
024 LCT: Feed Motor: 215 Paper feed motor (Optional LCT)
030 Bank: Paper Feed Clutch 3 Paper feed clutch 3/4 (Optional paper
031 Bank: Paper Feed Clutch 4 feed unit)
032 LCT: Paper Feed Clutch Paper feed clutch (Optional LCT)
282
Output Check
283
4. Appendix: Service Program Mode Tables
072 Bridge: Junction Gate Solenoid Junction Gate Solenoid (Bridge unit)
284
Output Check
099 1-Bin Junction Gate Solenoid Junction gate 2 solenoid (1-bin unit) 4
100 Polygon Motor: 230
104 LD 1
-
105 LD 2
285
4. Appendix: Service Program Mode Tables
Positioning Roller
6144 10 Positioning Roller Solenoid
Solenoid
286
Output Check
287
4. Appendix: Service Program Mode Tables
Drive Roller
6145 26 Positioning Roller Motor
Oscillating Motor
Punch Registration
6145 29 Paper Position Sensor Slide Motor
Detection Motor
4 6145 31
Exit Jogger Motor:
Rear
-
288
Printer Service Table
bit 0 DFU - -
bit 1 DFU - -
bit 2 DFU - - 4
bit 3 No I/O Timeout 0: Disable 1: Enable
Enable: The MFP I/O Timeout setting will have no effect. I/O Timeouts will never occur.
bit 5 DFU - -
bit 6 DFU - -
bit 7 DFU - -
289
4. Appendix: Service Program Mode Tables
bit 0 DFU - -
bit 1 DFU - -
A collation type (shift or normal) will be applied to all jobs that do not already have a
"Collate Type" configured.
bit 4 DFU - -
bit 5 DFU - -
bit 6 DFU - -
bit 7 DFU - -
290
Printer Service Table
bit 0 DFU - -
bit 1 DFU - -
Enable: Uses the same left margin as older HP models such as HP4000/HP8000.
In other words, the left margin defined in the job (usually "<ESC>*r0A") will be changed
to "<ESC>*r1A"
bit 3 DFU - -
bit 4 DFU - - 4
bit 5 DFU - -
bit 6 DFU - -
bit 7 DFU - -
bit 0 DFU - -
bit 1 DFU - -
bit 2 DFU - -
If enabled, the simplex pages of IPDS jobs will be printed on the front side because of
printing on the back side of the page. This might reduce printing speed.
bit 4 DFU - -
bit 5 DFU - -
bit 6 DFU - -
bit 7 DFU - -
291
4. Appendix: Service Program Mode Tables
If enabled, users will be able to configure a Collate Type, Staple Type, and Punch Type
bit 0 from the operation panel. The available types will depend on the device and configured
options.
After enabling the function, the settings will appear under:
"User Tools > Printer Features > System"
bit 1 DFU - -
If this BitSw is enabled, SDK applications will not be able to alter print data. This is
achieved by preventing SDK applications from accessing a module called the "GPS
Filter".
Note: The main purpose of this BitSw is for troubleshooting the effects of SDK
applications on data.
bit 4 Increase max number of the stored jobs to 1000 0: Disable 1: Enable
jobs. (100) (1000)
Enable: Changes the maximum number of jobs that can be stored on the HDD via Job
Type settings to 1000. The default is 100.
bit 5 DFU - -
bit 6 DFU - -
bit 7 DFU - -
bit 0
DFU - -
to 5
292
Printer Service Table
bit 7 DFU - -
bit 0 -
DFU -
to 5
Print Summary
1004
Touch [Execute] to print the printer summary sheets.
293
4. Appendix: Service Program Mode Tables
Sample/Locked Print
294
Scanner Service Table
SP Number/Name Function/[Setting]
295
4. Appendix: Service Program Mode Tables
SP Number/Name Function/[Setting]
2021 These SP codes set the compression ratio for the grayscale processing mode that can be
selected with the notch settings on the operation panel.
Range: 5 (lowest ratio) <-> 95 (highest ratio)
1 Comp 1: 5 - 95 [5 to 95 / 20 / 1 /step]
2 Comp 2: 5 - 95 [5 to 95 / 40 / 1 /step]
3 Comp 3: 5 - 95 [5 to 95 / 65 / 1 /step]
4 4 Comp 4: 5 - 95 [5 to 95 / 80 / 1 /step]
5 Comp 5: 5 - 95 [5 to 95 / 95 / 1 /step]
296