FAQs For Timekeeping - Mustard Seed Systems Corporation
FAQs For Timekeeping - Mustard Seed Systems Corporation
FAQs For Timekeeping - Mustard Seed Systems Corporation
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I. Why do I have an incomplete attlog/transaction logs/attendance logs?
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Software: Mustard Seed Time and Attendance Management System
Bio Office
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II. How do I assign and unassign an employee?
Employee > View Employee List > Highlight the employee that you’re going
to unassign > Make sure that the FPrint Assigned status is NO.
Using a flash drive, download the data needed like user.dat and
attlog.dat.
Go to
Select Flash Disk Drive of flash drive, then refresh. Make sure that the
data retrieved from the USB is for ZK devices, then
Analyze Device Location > Check if the device is assigned > Analyze
User Staff
Here, you’ll see the staff ID of employees registered on the biometric.
The IN USED column status is NO. To change it to YES, highlight the
Staff ID > Assign > Select the same ID of the employee > double click
and click yes > Refresh the list
Control Panel > Network and Internet > Network and Sharing Center >
Adapter Settings >
Right click the Local Area Connection > Properties > IPv4 > Properties
>
Leave Us a Message
Example:
OT = 0.15
UT = 0.13
60 x 0.15 = 9 (minutes)
OT = 0 hour and 9 minutes
V. ZK connection failed.
Right click the Mustard Seed Time and Attendance shortcut and then
open the file location and then run the DLL Fix for ZK.
VI. The report generated was completely blank, what should I do?
Properties > Advanced System Settings > Advanced > Performance >
Settings > Data Execution Prevention
Turn on DEP for all programs and services except those I select
Add > Local Disk C > MseedBioOffice > MseedBioOffice Application > Apply
Lastly, restart your computer to apply the changes, then launch Mustard
Seed Bio Office
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