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Client:Medicare Joint Venture (April'17 - Present)

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***** Sh*********a

24, Female, Indian QR N*****, Rental Colony, N******li,


C*P Square, Bh******war, PIN- 751016
Phone: +91-88********
san**********.93@gmail.com
Education

Passing Year Institution Course Studied Percentage


2010-14 National Institute of Science and B.E. (Computer Science CGPA – 8.47
Technology, Odisha and Engineering)
2010 Ramadevi Women’s College, Class XII 78.16%
Bhubaneswar
2008 SaraswatiShishuMandir, Nim****** Class X 87.25%

Work Experience

Organization: Infosys Limited


Duration: May’14 – Present

I have an experience of 4 years with Infosys Ltd. in Information Technology as a Test Engineer and currently working
in Health Insurance and Payments Platform

Projects Undertaken

Client:Medicare Joint Venture (April’17 - Present)

About the Project: AETNA has adopted two strategies (Acquisition and Migration) to reach directly near his
customer on a process of Digitalization naming it as ‘Vision 2020’. On a cutting edge technology approach it
has collaborated with many individual health insurance companies working on different areas and different
Plans throughout the country. One of them was Medicare Joint Venture which has a target of enrolling all the
elderly people approaching an age of 65 now.

Roles and Responsibilities undertaken


 Worked on a Agile based model handling various Sprints and working directly with Scrum teams to know
more closely about the working model
 Gained SME knowledge and developed Frameworks as and when required depending on the Client’s
demand
 Prepared ROI for the Tools and Frameworks developed
 Handled and managed a team of 15 members at a time working as a senior resource
 Executed around 20 scripts per day without a production defect
 Played a critical role for the successful Business deliverables and was directly involved with Client calls
 Able to achieve Business Significance and applauded for the best and timely deliverables from the Client
as well as Senior Management
 As a result of successful deliverables, able to Automate the End to End Testing consists of Desktop
applications which was a successful milestone for the entire Project
 Acted as a mentor responsible for conducting the training and application knowledge transfer sessions for
new comers in the project
 Conducted sessions and meetings within the team to boost up the confidence of team members

Tools: Selenium, RQM, JAVA, VBA Tools


Technology: MySQL, VBA Scripting, Java
Domain: Health Insurance

Client: Financial Neutrality (Aug’17 – Dec’17)

About the Project: ForHealthcare Members enrolling with AETNA, it had been observed that Adjudication
rate (Status of a Claim filed by a member) was getting dropped in the Production. So to analyze the root
cause, Infosys has come up with the idea of replicating all the members in QA environment and comparing
the data with Production. Which drove to be one of the successful project reducing manual interrogation and
speeding up the Adjudication rate to 95%.
Roles and Responsibilities undertaken
 Worked on analysis and requirement gathering and conducting KT sessions with Onsite as well as SMEs
 Filed and analyzed around 500 claims per day along with Pricing details along with DB testing
 Involved on innovating various JAVA and VB Macro based tool to mitigate the manual process
 Adjudication rate was higher reducing the drop rate of the claims
 Additionally involved on directly interacting with the Business and creating Daily Task mails within the
team

Tools: Selenium, RFT, RQM, JAVA, VBA Tools


Technology: MySQL, VBA Scripting, Java
Domain: Health Insurance

Client: Leading Health Insurance Company (June’16 – March'17)

About the Project: AETNA is an American based Health Insurance Company. It primarily works with selling
traditional and consumer directed health care insurance plans and related services. The program’s objective
is to build a separate business and technology operating platform for the consumer through digitalization.

Roles and Responsibilities undertaken


 Gained expertise on VBA script and created various tools as per the project requirements
 Created the Process Information Document that highlighted Service Level Agreements and Estimated
Time of Action for diurnal tasks
 Additionally, handled Defect Prevention strategies for the project
 Handled Knowledge Management strategies for the team and mailer activities
 Acted as a mentor responsible for conducting the training and application knowledge transfer sessions for
new comers in the project
 Worked on creating a new tool for automating the Test Scripts and mitigating the execution process using
RFT and VB scripting

Tools:RFT, RQM, VBA Tools


Technology: Mainframes (JCL, DB2), MySQL, VBA Scripting, Java
Domain:Health Insurance

Client: Leading Global Bank (Oct’14 – June'16)

About the Project: One of the leading banks(Royal Bank of Scottland) has planned to divest its branches
with their personal and small/medium enterprises (SME) plus 200 mid-sized corporate customers. The
program’s objective is to build a separate business and technology operating platform for the new rainbow.

Roles and Responsibilities undertaken


 Worked on creating Project documents in its Planning and Requirement Gathering phase of Software
Testing Life Cycle for BASS (Bank Account Switching Services) application such as High Level Scenarios,
Storyboard, Detailed Test Plan, Test Conditions, Test Scripts and Risk Templates.
 Executed the Test Scripts using QC and HP UFT
 Prepred ROI for the tools and frameworks prepared
 Handled Knowledge Management strategies for the team
 Conducted brainstorming sessions on the criticality of the various platforms involved in the banking
applications
 Acted as a mentor responsible for tracking the leaves for the whole team
 Worked on implementation of new tool for automating the Test Scripts

Tools: QC-ALM, QTP/UFT


Technology: Mainframes (JCL, COBOL), MySQL
Domain:Payments
Strengths

 Good communicator with excellent interpersonal, analytical and problem solving skills.
 Quick learner with good grasping ability
 Possess a positive attitude, Ability to "think outside the box"
 Multi-tasking and ability to stay organized in a dynamic work environment
 Possess advanced technical skills, Quick to pick up on technically difficult topics

Technical Skills

 C,C++,JAVA
 MySQL, Oracle
 HTML
 Mainframes (COBOL, JCL, DB2)
 IBM Utilities
 VBA Script
 Selenium
 RQM
 QTP/UFT
 QC/ALM

Domain

 Health Insurance – CB 2.0 (Consumer Business)


 Health Insurance - Medicare Joint Venture
 Financial Neutrality – Claims and Pricing
 Payments – BASS (Bank Account Switching Services)

Certifications/Trainings

 Internal certification of Infosys in Core Testing Basics and Advanced Testing


 Internal certification of Infosys in Core Banking Domain
 Internal certification of Infosys in Core Payments Basics
 Internal certification of Infosys in Business Communication Skill Basics
 Attended Soft skills training at Infosys Mysore on Presentation Skills, Professional Practices, and Speak up,
Written Communication skills
 Attended 5 months of training at Infosys Mysore on Core Java, DB2 and MySql, Software Engineering and
Mainframe Testing

Extra - Curricular Activities

 Awarded and won the title'Dancing Star'-2017 on the Intra Infosys DC dance competition and got a direct
entry to Infosys Bhubaneswar DanceClub 'Verbe and Vibes'
 A member of NGO ‘Arpan’ which is an Infosys Driven program working on Education and Health track
 Active member of Infosys dance club ‘The Synergies’ and conducted a 2 days’ workshop at IIM,Kashipur and
participated actively in various dance competition
 Awarded Runners Up for participating on Group Dance event at NIT, Rourkela on 2014
 Member of ‘AD Club’, a club works on promoting the Culture, at NIST.
 Awarded Runners Up at District level Debate competition
 National level Certified Odissi Classical Dancer
 Participated actively on Song and Essay writing competition and awarded for the same at School and College
level
Awards

 Awarded as 'Best Team' for the quarter (2017-18)


 Awarded as the 'Best Innovator' for the quarter (2017-18) for a continuous dealing with client and successful
in driving Business Go-Lives with zero defect
 Awarded with InstaAwardforQ3(2016-17)
 Awarded for publishing a journal in Infosys Knowledge Portal Konnecton the topic An Insight to Payments
 Awarded twice as Most Valuable Teacher for being an active member of NGO Arpan (March’15– Present)

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