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RESEARCH METHODOLOGY

The present study covers largest banks in India, one each in public sector and private sector
i.e. State Bank of India and ICICI Bank is based on secondary data collected from the
company’s annual reports, sustainability reports, magazines, websites etc.. Several reputed
journals in the field of corporate responsibility were consulted for obtaining valuable
information with regards to social initiatives taken by the banks.

The above mentioned study is confined to the topmost public sector bank, State Bank of India
and topmost private sector bank, ICICI bank in India. The choice of the banks is based on the
number of accounts holders, assets, deposits and profits.

Banking sector in India

Roots of commercial banking in India can be traced back to the eighteenth century with the
establishment of Bank of Hindustan in 1770 at Calcutta but was liquidated in 1830-32. In the
later years three presidency banks, namely the Bank of Calcutta which later came to be known
as Bank of Bengal was established in 1806, Bank of Madras, established in 1843 and Bank of
Bombay in 1868 formed the golden triangle were established under the British Raj. Later in
1921, all these three banks merged to form the Imperial Bank of India.

State Bank of India

Bank of Calcutta (now Kolkata) which was founded in 1806, evolved into State Bank of India
(SBI) in the year 1955 under the Act of Parliament. SBI represents a sterling legacy of over 200
years. It is the oldest commercial Bank in the Indian subcontinent, strengthening the nation’s
trillion-dollar economy and serving the aspirations of its vast population. The Bank is India’s
largest commercial Bank in terms of assets, deposits, profits, branches, number of customers
and employees, enjoying the continuing faith of millions of customers across the social
spectrum.

SBI is one of the first banks in India that started performing the activities way ahead of any
type of guidelines either from the RBI or the government. They have been using some part of
their profit in the noble cause of development, advancement of society, employment
generation etc.:

 The Bank is a corporate citizen, with resources at its command and benefits which
it derives from operating in society in general. It, therefore, owes a solemn duty to the
less fortunate and under-privileged members of the same society.

 Staff members are encouraged to make their contribution by understanding the


aspirations of the public around them and by endeavouring to evolve measures to
remove indisputable social and developmental lacunae. This will lead to their self-
development and improvement of the Bank’s image besides development of the
Community.

Over the past years, SBI has been focusing on several aspects, areas for
implementation of activities which can be broadly classified under five categories
namely

 Supporting healthcare
 Supporting education
 Livelihood creation
 Support during Natural calamities
 Financial Inclusion.
ICICI Bank

ICICI is the largest private sector banks in Indian banking system which started its
operation in the country in 1994 as ICICI Limited and it is the first private sector bank
in India to cross mortgage portfolio of `1 trillion. In early 2008, ICICI group founded
ICICI Foundation in order to carry forward and build upon its legacy of promoting
inclusive growth. ICICI Foundation works in partnership with government and NGOs
for implementation of its initiatives.

ICICI foundation has been working towards their vision and mission since its inception
towards betterment and development of society. The implemented by ICICI foundation can
be broadly classified under five major areas.

 Supporting Primary Healthcare

 Supporting Elementary Education

 Skill development & sustainable livelihoods

 Support during Natural Calamities

 Access to finance

Method of Data Collection:


 Our communication approach was basically structured questioning, that is personal
interview with the aid of printed questionnaires.
Sources of data:
 The data is basically primary in nature
 It was obtained from the customers

Sample size:

 Ghauri (2002) stated that sample size depend on the desired precision from the
estimate. Precision is the size of the estimating interval when the problem is one of
estimating a population parameter. This research selects 60 respondents as the
sample size due to limited of time by asking them that they are having an account in
SBI bank and ICICI bank due to the convenience in collecting the data. The
respondents can be any gender, any income level, any occupation and any education
level.

Sampling plan:
The researcher is going to collect the data from the ATMS and also by visiting the bank.

Limitations of the Study:


 The study is limited to a particular branch of SBI and ICICI bank.
 Since the time is less the researcher has taken a sample of 100 people and it will not
reveal the whole population of a country.
 Responses generated from the respondents are based on their personal views.

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