Chap7 MC Questions&Answers
Chap7 MC Questions&Answers
Chap7 MC Questions&Answers
6. Which one of the following products is most likely made in a job shop environment?
a. custom furniture
b. graphite pencils
c. television sets
d. cigarettes
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9. Which of the following transformations generally has the highest equipment utilization?
a. process focused process
b. repetitive process
c. product focused process
d. specialized process
17. In mass service and service factory quadrants of the service process matrix, the operations manager could
focus on all of the following except
a. automation
b. standardization
c. tight quality control
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d. customization
18. Which of the following is true regarding opportunities to improve service processes?
a. Automation can do little to improve service processes, because services are so personal.
b. Layout is of little consequence, since services seldom use an assembly line.
c. If a work force is strongly committed, it need not be cross-trained and flexible.
d. All of the above are true.
e. None of the above are true.
21. The use of information technology to monitor and control a physical process is known as
a. process control
b. computer-aided design
c. information numeric control
d. numeric control
22. Which of the following statements regarding automated guided vehicles is false?
a. They are used to move workers from one side of the plant to the other.
b. They are used to deliver meals in hospitals and jails.
c. They are an alternative to monorails, conveyors, and robots in automated material handling.
d. They are electronically guided and controlled carts used to move parts and equipment.
23. "Automatic placement and withdrawal of parts and products into and from designated places in a
warehouse" describes
a. AGV
b. CAD/CAM
c. CIM
d. ASRS
25. Which one of the following technologies is used only for material handling, not actual production or
assembly?
a. robots
b. CNC
c. CAD
d. AGVs
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26. A system using an automated work cell controlled by electronic signals from a common centralized
computer facility is called a(n)
a. adaptive control system
b. robotics
c. flexible manufacturing system (FMS)
d. automatic guided vehicle (AGV) system
27. "Operators simply load new programs, as necessary, to produce different products" describes
a. automated guided vehicles
b. flexible manufacturing systems (FMS)
c. vision systems
d. process control
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Chapter 7: Multiple Choice Answers
1. e 17. d
2. d 18. e
3. c 19. d
4. d 20. d
5. c 21. a
6. a 22. a
7. e 23. d
8. c 24. a
9. c 25. d
10. b 26. c
11. e 27. b
12. d 28. d
13. d 29. d
14. d 30. c
15. a 31. d
16. a 32. e