Designing Strategic Control Systems
Designing Strategic Control Systems
Designing Strategic Control Systems
PowerPoint Presentation by
An Integrated Approach Charlie Cook
Fifth Edition
FIGURE 12.1
Steps in designing an
effective control
system
FIGURE 12.2
Levels of organizational
control
FIGURE 12.3
TABLE 12.1
Norms
Act as guidelines or expectations that prescribe acceptable
behavior by organizational members.
FIGURE 12.4
Adaptive cultures
Are innovative and encourage and
reward initiative by middle and
lower-level managers.
Inert cultures
Are cautious and conservative;
do not value and may discourage
by initiative by middle and lower-level managers.