On GSM & RTL

Now you can access Internet on mobile as well as PC/Laptop with one Single Plan.

 Single data plan that provides easy and cost-efficient internet access
 Flexible and convenient packages – monthly/day/pay-as-you-go packs
 Quick subscription to MobileNet through R World, SMS, USSD, Web, eRecharge or call
customer care

Prepaid

 MobileNet 0 – Pay as you go

Rental: Free - No rental charges! Browsing charges 10paisa/10 Kb.
To subscribe Go to R World > MobileNet

 MobileNet 5 – Day Pack

Rental: Rs. 5/- per day. Browsing up to 50 MB free.
To subscribe use any of these options…

o SMS M5 to 51234 (Tollfree)

o Dial *123*005# (Tollfree)
o Log on to R World > MobileNet

 MobileNet 51 – Fortnight Pack

Rental: Rs.51/- for 15 days. Browsing upto 1GB free.
To subscribe use any of these options…

o SMS M51 to 51234 (Tollfree)

o Dial *123*051# (Tollfree)
o Log on to R World > MobileNet

 MobileNet 29 – Weekly Pack (Only through eRetailer)

Rental: Rs.29/- for 15 days. Browsing upto 500MB free.
To subscribe contact your nearest Retailer and ask for MobileNet

 MobileNet 99 – Monthly Pack (Only through eRetailer)

Rental: Rs.99/- for 30 days. Browsing upto 2.5GB free.
To subscribe contact your nearest Retailer and ask for MobileNet

Note: Free multimedia content (Wallpapers, ringtones, videos, animations) worth Rs 99

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 on MobileNet 99 pack and Rs 51 on MobileNet 51 pack. For content Download Click: R
World > Info & Utilities > MobileNet Zone

Postpaid

To subscribe through Rworld on your mobile Click R World > MobileNet

 MobileNet 0 – Pay as you go

Rental: Free -No rental charges. Browsing charges 10paisa/10 Kb.

 MobileNet 99 – Monthly Pack

Rental: Rs.99/- . Validity 30 Days, Usage: Browsing upto 2.5GB free.
Over usage of Rs.99 on quota completion thereafter 10p/10kb would apply.
To subscribe use any of these options…

o Log on to R World > MobileNet

RCOM GSM NET SETTINGS

APN: rcomnet
Service Name: Reliance Net
Homepage / WAP Page: enter site of your choice
Proxy: No
Proxy Server Address: leave it blank
Port: leave it blank
User Name: leave it blank
Password: leave it blank

RTL GSM NET SETTINGS

APN: smartnet
Service Name: RNet
Homepage/ WAP Page: enter site of your choice
Proxy: No
Proxy Server Address: leave it blank
Port: leave it blank
User Name: leave it blank
Password: leave it blank
STEPS TO CONNECT NET / INTERNET ON PC/LAPTOP USING MOBILE

This facilitates Reliance Mobile subscribers to connect to internet on Computer/Laptop via

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mobile handset using MobileNet GPRS plans.

Following are the Mode of Internet Connectivity to PC/Laptop.

FOR RTL CUSTOMER TO USE MOBILENET GPRS (MODEM SERVICE)

 Customers should have handset which supports MobileNet (GPRS)

 Customers need to download the MobileNet (GPRS) settings.
 Once the settings are download - Prepaid customers need to recharge with selected
voucher and postpaid customers need to subscribe for MobileNet GPRS plans
 Customers can give a request for MobileNet (GPRS) plans via Customer Care.
 Customers need to have Data cable.
 Dial up Connection needs to be created.
 Once Setting is downloaded & plan / voucher is recharged customer can start using this
through Dial up Connection.

CONNECT HANDSET TO PC OR LAPTOP THROUGH DATA CABLE, INFRARED

OR BLUETOOTH PORT

(HANDSET DEPENDANT)

 Install the Drivers provided with the handset

 Got to Control Panel
 Open Phone and Modem Option
 Go to Modem Tab
 Select the Installed Drivers
 Go to Properties and then select Advance tab
 There you will find an empty text box; where you have to write
at+cgdcont=1,”ip”,”internet
 Select OK and then Connect to Internet through the dialer.

CONNECT HANDSET USING DATA CABLE / SERIAL PORT

 Install the software in PC for the handset and Data Cable

 Detect your handset as a modem

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  Create a new dial up connection using your handset which has been detected as a
modem, you would get the dialup window.
 Go to Start > Settings > Control Panel > Open Phones & Modems > Select Active
Modem; Go to Properties select Diagnostics and Click Query
 If Modem is correctly installed then the result will appear in below window with handset
model and other handset related information.
 Go to Network Connections and create a new dialup connection using Infrared as a
modem, you would get the dialup window.
 Put in the dial up number as *99#
 User Name Password field should remain Blank.
 Click on the dialling tab, it will dial automatically and get connected to RTLNET

USING BLUETOOTH

 Insert the Bluetooth dongle to the USB port of PC/Laptop.

 Load the software with the help of the CD given along with the Bluetooth dongle.
 As and when the software is loaded, a Bluetooth icon is displayed on the desktop of
your PC.
 Switch on the Bluetooth of your handset.
 Double Click the Bluetooth icon on the desktop.
 Pair the handset with the Bluetooth.
 As and when we pair the handset we get the dial up connection icon.
 Double Click on the icon, we get the dialup window ( if prompted put in the dialling
number)
 Put in the dial up number as *99#
 User Name Password field should remain Blank.
 Click on the dialling tab, it will dial automatically and get connected to RTLNET

USING INFRARED PORT (IR)

 Insert the IR dongle to the USB port of PC/Laptop.

 Switch on the IR of the handset and place it in front of the IR port attached to PC /
Laptop.
 PC automatically recognises the new modem and simultaneously drivers for the same
are loaded.
 Go to Start > Settings > Control Panel > Open Phones & Modems > Select Active
Modem; Go to Properties select Diagnostics and Click Query
 If Modem is correctly installed then the result will appear in below window with handset
model and other handset related information.
 Go to Network Connections and create a new dialup connection using Infrared as a
modem, you would get the dialup window.
 Put in the dial up number as *99#
 User Name Password field should remain Blank.
 Click on the dialling tab, it will dial automatically and get connected to RTLNET

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RCOM GSM WAP SETTINGS
APN: rcomwap
Login Request Required: off
Authentication: PAP
Data Compression: off
Header Compression: off
Service Name: Mobile World
Homepage / WAP Page: http://wap.rworld.co.in
Proxy: Yes
Proxy Server Address: 10.239.221.5
Port: 8080
User Name:  
Pass word:  
 

RTL GSM WAP SETTINGS

APN: smartwap
Login Request Required: off
Authentication: PAP
Data Compression: off
Header Compression: off
Service Name: rwap
Homepage/WAP Page: http://wap.rworld.co.in
Proxy: Yes
Proxy Server Address: 10.239.221.7
Port: 8080
User Name:  
Password:  
NOTE:

 Only OTA (over the air) compatible handset can receive setting automatically and if
your handset model number is not present in database, OTA settings will not be sent. 
 In case if you don’t receive WAP/NET/MMS settings on request, then you can configure
the same manually on your WAP / GPRS enabled handset.
 GPRS settings are usually found at different locations as per the handset make and
model within the Menu section e.g. in Nokia, this is at Services or Connections or
Destinations, in Samsung, this is at FunBox, in Sony Ericsson, in Data
Communication or Connection/Wap Browsing, in LG, this is at WAP/Services or

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 Browser, in Motorola, this is at Web Access, in Micromax, this is at Services etc.
MMS settings are normally at the Multimedia Message Settings part. For more details
on handset settings path and how to enter settings manually, kindly check
manufacturer’s handset manual.
 For WAP/GPRS/MMS the Profile / Service / Settings / Connection Name could be
anything.
 In case if the port no doesn’t work on certain handsets then kindly change as per handset
type (WAP1.0 or 2.0) - Port No/Proxy Port No for WAP 1.0 handset is 9201 and for
WAP 2.0 handset is 8080.
 Click here for more details on MobileNet Plans

STEPS TO ACTIVATE GPRS

 STEP1 GPRS activation through DSTK: - to get GPRS setting for R World through
DSTK, go to the Handset Menu and click on the R Menu/R World Icon. Then go to Get
settings >> GPRS Settings & "Submit Request". 
 After submission, you will receive an SMS trigger within 24 hrs. Just save it to activate
GPRS & MMS on your mobile.
 SMS ALL to 55100 to receive WAP/GPRS/MMS settings (toll-free).
 Alternatively SMS below mentioned keywords to get WAP / MMS Settings
respectively.
 SMS WAP to 55100 to receive WAP settings (toll-free)
 SMS MMS to 55100 to receive MMS settings (toll-free)

MMS Setting

MMS Settings are required to send and receive MMS across all RCOM GSM /RTL circles for
postpaid and prepaid subscribers. To access MMS on your Reliance mobile you need to ensure
MMS settings are available / selected on your handset. MMS Charges: Rs.5 per MMS sent

RCOM GSM MMS SETTINGS

APN: rcommms
Service Name: Reliance MMS
Proxy: Yes
Port: 8080
Server URL: http://mmsc.rcom.co.in/mms/
Proxy Gateway / IP Address 10.239.221.5
 

RTL GSM MMS SETTINGS

APN: MMS
Service Name: Smart MMS
Proxy: Yes
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Port: 8080
Server URL: http://10.239.221.47/mms/
Proxy Gateway / IP Address: 10.239.221.7
Net Settings

RCOM GSM NET SETTINGS

APN: rcomnet
Service Name: Reliance Net
Homepage / WAP Page: enter site of your choice
Proxy: No
Proxy Server Address: leave it blank
Port: leave it blank
User Name: leave it blank
Password: leave it blank

RTL GSM NET SETTINGS

APN: smartnet
Service Name: RNet
Homepage/ WAP Page: enter site of your choice
Proxy: No
Proxy Server Address: leave it blank
Port: leave it blank
User Name: leave it blank
Password: leave it blank
STEPS TO CONNECT NET / INTERNET ON PC/LAPTOP USING MOBILE

This facilitates Reliance Mobile subscribers to connect to internet on Computer/Laptop via

mobile handset using MobileNet GPRS plans.

Following are the Mode of Internet Connectivity to PC/Laptop.

FOR RTL CUSTOMER TO USE MOBILENET GPRS (MODEM SERVICE)

 Customers should have handset which supports MobileNet (GPRS)

 Customers need to download the MobileNet (GPRS) settings.

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  Once the settings are download - Prepaid customers need to recharge with selected
voucher and postpaid customers need to subscribe for MobileNet GPRS plans
 Customers can give a request for MobileNet (GPRS) plans via Customer Care.
 Customers need to have Data cable.
 Dial up Connection needs to be created.
 Once Setting is downloaded & plan / voucher is recharged customer can start using this
through Dial up Connection.

CONNECT HANDSET TO PC OR LAPTOP THROUGH DATA CABLE, INFRARED

OR BLUETOOTH PORT

(HANDSET DEPENDANT)

 Install the Drivers provided with the handset

 Got to Control Panel
 Open Phone and Modem Option
 Go to Modem Tab
 Select the Installed Drivers
 Go to Properties and then select Advance tab
 There you will find an empty text box; where you have to write
at+cgdcont=1,”ip”,”internet
 Select OK and then Connect to Internet through the dialer.

CONNECT HANDSET USING DATA CABLE / SERIAL PORT

 Install the software in PC for the handset and Data Cable

 Detect your handset as a modem
 Create a new dial up connection using your handset which has been detected as a
modem, you would get the dialup window.
 Go to Start > Settings > Control Panel > Open Phones & Modems > Select Active
Modem; Go to Properties select Diagnostics and Click Query
 If Modem is correctly installed then the result will appear in below window with handset
model and other handset related information.
 Go to Network Connections and create a new dialup connection using Infrared as a
modem, you would get the dialup window.
 Put in the dial up number as *99#
 User Name Password field should remain Blank.
 Click on the dialling tab, it will dial automatically and get connected to RTLNET

USING BLUETOOTH

 Insert the Bluetooth dongle to the USB port of PC/Laptop.

 Load the software with the help of the CD given along with the Bluetooth dongle.
 As and when the software is loaded, a Bluetooth icon is displayed on the desktop of
your PC.

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  Switch on the Bluetooth of your handset.
 Double Click the Bluetooth icon on the desktop.
 Pair the handset with the Bluetooth.
 As and when we pair the handset we get the dial up connection icon.
 Double Click on the icon, we get the dialup window ( if prompted put in the dialling
number)
 Put in the dial up number as *99#
 User Name Password field should remain Blank.
 Click on the dialling tab, it will dial automatically and get connected to RTLNET

USING INFRARED PORT (IR)

 Insert the IR dongle to the USB port of PC/Laptop.

 Switch on the IR of the handset and place it in front of the IR port attached to PC /
Laptop.
 PC automatically recognises the new modem and simultaneously drivers for the same
are loaded.
 Go to Start > Settings > Control Panel > Open Phones & Modems > Select Active
Modem; Go to Properties select Diagnostics and Click Query
 If Modem is correctly installed then the result will appear in below window with handset
model and other handset related information.
 Go to Network Connections and create a new dialup connection using Infrared as a
modem, you would get the dialup window.
 Put in the dial up number as *99#
 User Name Password field should remain Blank.
 Click on the dialling tab, it will dial automatically and get connected to RTLNET

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Plans  

  Expand all   Collapse all

What is MobileNet?

Sir/Madam, MobileNet is accessing internet on your mobile. The user can go to any internet
site of his/her choice. Reliance Communications is merely providing connectivity between
customers and internet sites and is not responsible for the content on any MobileNet site.
MobileNet service provided by Reliance communication is like any Internet Service Provider.

What is the activation TAT for MobileNet plans?

Sir/Madam, activation would be done with in 24 hrs.

What is the minimum balance required to use the service?

Sir/Madam, Minimum required balance is 10paisa. (Vas Suvidha is also available according to
the profile of the customer)

Free content bundling worth Rs.51, Rs.99 is available for?

Sir/Madam, Free multimedia content (Wallpapers, Ringtones, videos, etc) worth Rs.51 for
Mobilenet51 plan and content worth Rs.99 free with Mobilenet99 plan is available for prepaid
users of RCOM GSM and RTL only. This is a limited period offer and is subject to change in
the near future. Reliance has the right to change the tariff & features if required, with prior
intimation.

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For content Download Click :Rworld->Info & utilities-> MobileNet Zone.

What type of free content is available in MobileNet51 and MobileNet99 plans?

Sir/Madam, Under MobileNet51 and MobileNet99 plans, multimedia content like ringtones,
wallpapers, animations, videos etc are available through a dedicated zone on RWorld for
prepaid users of RCOM GSM & RTL. For content Download Click :Rworld->Info & utilities-
> MobileNet Zone.

What are the applicable charges post completion of content download worth Rs.51 and Rs.99?

Sir/Madam, content would be charged as per standard rates for Wallpapers, Ringtones,
Animations and Videos. For more details, log on to RWorld from your mobile handset or call
customer care.

What are the MobileNet charges on GSM/RTL for postpaid/prepaid customers?

RCOM GSM (Prepaid & Postpaid) and RTL GSM (Prepaid & Postpaid)

Mobile Net Plans Subscription Charges Subscription Validity Free Quota Charges Beyond Quota

MobileNet0 NA NA Nil 10p / 10kb

MobileNet5* Rs.5 1 day 50 MB 10p / 10kb

MobileNet29* Rs.29 7 days 500 MB 10p / 10kb

MobileNet51* Rs.51 15 days 1 GB 10p / 10kb

MobileNet99 Rs.99 30 days 2.5 GB 10p / 10kb

*Not applicable for Postpaid

1. **Data include internet access via WAP, NET on Phone and Phone being used as Modem etc.
2. Validity of Day pass is upto Midnight.
3. Access for bundled content is through a link on RWorld.
4. There is no Day pass for postpaid subscribers.
5. E-recharge and paper voucher plans are without auto-renew.
6. MobileNet99 postpaid users would be have over usage of Rs.99 on quota completion.

Can I subscribe to multiple MobileNet plans at a given point?

Sir/Madam, yes you can subscribe to multiple MobileNet plans at a given point. Charges as per
subscribed MobileNet plan would be applicable during this period.

What happens to Free Quota & Bundled Content while subscribed to multiple plans at a given point?

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Sir/Madam,
a) In case a prepaid customer is on a retail plan and then takes another retail plan within the validity of
previous plan, benefits would be added in terms of data plus content and validity would be later of the
two validities i.e. whichever is higher.

b) In case a prepaid customer is on a self service plan and takes a retail plan, benefits would be added
in terms of data plus content and validity would be later of the two validities i.e. whichever is higher.
But self service plan would continue with new date.

c) In case a prepaid customer is on a retail plan and takes a self service plan, benefits would be added in
terms of data plus content and validity would be later of the two validities i.e. whichever is higher. But
self service plan would begin with new date.

How do I see my Usage and Data plan charges for MobileNet?

Sir/Madam, To know about the Usage details you need to call Customer Care.

Can I access MobileNet without subscribing to any monthly data plan?

Sir/Madam, No! Subscription to any one data plan is mandatory for accessing MobileNet. By
default all users would come under default plan. Kindly subscribe to any one of our MobileNet
Data plans to enjoy browsing. Browsing RWorld is free and possible without MobileNet plans.

How do I get GPRS settings on my phone for MobileNet plans?

Sir/Madam, if you haven’t saved the settings already then kindly SMS ALL to 55100 (toll free)

Do I need to change between WAP and NET settings to access MobileNet plans?

Sir/Madam, NO, you can browse internet on mobile or connect phone as a modem using
pc/laptop using WAP or NET APN.

How can I activate / subscribe / Unsubscribe MobileNet plans?

Sir/Madam, You can subscribe or Unsubscribe MobileNet plans through, SMS, USSD, Rworld
and by calling Customer care. Below are the channels with CFA for Subscription and
Unsubscription.

1. To activate MobileNet plans SMS to 51234( Tollfree).

2. To activate MobileNet plans through USSD dial USSD string (Tollfree).
3. Unsubscribe SMS Unsub to 155223 (Tollfree).

Can I change to a higher/lower data plan midway through my subscription?

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Sir/Madam, Yes! You can change your data plan. However, charges for the new data plan
would be applicable at that time and there would be no carry forward of previous data plan
balance. At a time, only a single data plan would be active for the subscriber.

Can a pre-paid customer access MobileNet sites on handset?

Sir/Madam, Yes! To begin, you need to subscribe to any of the monthly internet data plans or
use default pay as you go plan. Prepaid customer having sufficient balance in his/her account
can access MobileNet sites. Likewise, postpaid customer can also access internet sites as long as
his connection is active and not discontinued.

How do I use MobileNet service?

Sir/Madam, once you have subscribed, just open the wap/Internet browser and start surfing.
You can also visit suggested links under RWorld

For which handsets are MobileNet Data Plans applicable?

Sir/Madam, MobileNet data plans are applicable on all GPRS enabled WAP handsets on
RCOM GSM/RTL.

Can I access internet on mobile using mobile browsers like Opera, Skyfox etc?

Sir/Madam, you can access internet sites on mobile using mobile browsers, however access to
sites requires purchase of any of the MobileNet plans.

What are the benefits of subscribing to MobileNet Data Plans?

Sir/Madam, MobileNet GPRS plans would give you internet access on mobile as well
PC/Laptop. You can use the MobileNet to access information, services and entertainment, much
the same way that you do on your PC. Reliance Communications is merely providing
connectivity between the customer and internet sites.

Would every MobileNet (3rd party or MobileNet sites) open on my handset?

Sir/Madam, Reliance Communications is only providing connectivity like any other ISP
(Internet Service Provider).Majority of 3rd party sites or MobileNet sites would open on
handsets. Incase if the 3rd party mobile site that you are trying to access through the mobile
phone is not formatted as per the handset then the page might not display properly. Incase of
any issue with a particular site then the customer can contact the internet/wap site for more
details.

What are the terms and conditions for accessing 3rd party sites using MobileNet plans?

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Sir/Madam, Reliance Communications is merely providing connectivity between customers and
internet sites and will not be responsible for the content on any 3rd party site. The service
provided by Reliance communication is like any ISP (Internet Service Provider). Reliance
Communications assumes no responsibility for and does not endorse unless expressly stated,
content created or published by third parties that is included. The user is accessing the 3rd party
sites or off-net sites at own risk. Kindly go to our website for more details. www.rcom.co.in

What are popular links under RWorld > MobileNet on handset?

Sir/Madam, Popular links are third party sites which are latest and popular for browsing.
Reliance Communications is only providing connectivity to these sites and is in no way
responsible for quality of content/applications and impact on handsets.

I already have GPRS settings but I am not able to access GPRS?

Dear Sir/Madam, to improve customer experience we have upgraded our systems. For accessing
GPRS you will require settings. In case you haven’t received the same you can also get them by
sending SMS “ALL” to 55100 (Toll Free)?

How can I buy the new /MobileNet Plans?

Dear Sir/madam, you can buy the MobileNet Plans through your handset. Just go to R World
>> MobileNet and click Subscribe. You can also place your request through SMS, USSD,
Website, or by calling customer care.

What is the difference between Plan Validity & Offer Validity?

Dear Sir/Madam, Plan validity is the actual number of days where the subscribed pack can be
used. Offer Validity is the Validity of a plan for a certain period where the plan is available for
Customer to purchase

What is the offer for Post paid subscribers?

Dear Sir/Madam, Get Over usage worth Rs.99 free post Completion of Quota) Get
multimedia( Wallpaper, vedios,animations,etc,.Content Download free worth Rs.51 for
MobileNet51.
 

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