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Principles of Management Controlling

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PRINCIPLES OF

MANAGEMENT

CONTROLLING
by
Dr. Gopal Iyengar
Director - KIAMS
CONTROLLING
Measurement and Correction of Performance in
order to make sure that Enterprise Objectives
and plans to attain them are accomplished

BASIC CONTROL PROCESS:


 Establish Standards
 Measure performance
 Correct variations
The Links Between Controlling and
the Other Management Functions

Planning Organizing Leading Controlling

Control
FEEDBACK LOOP OF MANAGEMENT
CONTROL

Measure- Comparison
ment of of actual
Desired Actual
actual performance
performance performance
performance against
standards

Implemen- Program of Analysis of Identifica-


tation of corrective causes of tion of
corrections action deviations deviations
EFFECTIVE CONTROL REQUIREMENTS
1) Tailoring Controls to Plans and Positions
2) Tailoring Controls to Individual Managers
3) Making sure Controls point up Exceptions at
Critical Points
4) Objectivity of Controls
5) Flexibility of Controls
6) Fitting Control System to Organisational Culture
7) Economy of Controls
8) Establishing Controls that lead to Corrective
Actions
Qualitative Control Techniques
Technique Definition
Examination of activities or records to verify their
Audit accuracy or effectiveness
External Verification of financial records by external agency or
audit individual
Internal Verification of financial records by an internal group of
audit personnel
Management Use of auditing techniques to evaluate the overall
audit effectiveness of management
Personal Manager’s first-hand observation of how well plans are
observation carried out
Performance Formal method or system of measuring, evaluating, and
appraisal reviewing employee performance
General guideline to follow in making decisions and
Policy taking action
Quantitative Control Techniques
Technique Definition

Chart depicting planned and actual progress of work on


Gantt chart a project

Method of scheduling activities and events using time


CPM/PERT estimates

Break-even
Ratio of fixed costs to price minus variable costs
analysis

Economic- Inventory level that minimizes ordering and carrying


order quantity costs

Method of assigning value to inventory; A items are


ABC analysis worth more than B or C items

Variance
Major control device in manufacturing
analysis
Master
budget
Capital-
expenditure Cash budget
budget Types of
Budgets
Human Revenue-
resources and-expense
budget budget

Materials
Production
purchase
budget budget

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