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    Representing Your Organization - How To Be A Brand Ambassador Workshop Guide

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    api-252111903
    This document outlines a workshop to teach employees of Appetite4Life how to better represent their organization. The workshop covers professional communication, workplace etiquette, and preparing elevator speeches. It includes learning objectives, supplies needed, and a detailed timeline of activities. Participants will engage in icebreakers, presentations, discussions and an interactive activity to improve their skills as brand ambassadors. Pre- and post-tests will measure how well the learning objectives were met.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Representing Your Organization - How To Be A Brand Ambassador Workshop Guide

    Uploaded by

    api-252111903
    67 views5 pages
    This document outlines a workshop to teach employees of Appetite4Life how to better represent their organization. The workshop covers professional communication, workplace etiquette, and preparing elevator speeches. It includes learning objectives, supplies needed, and a detailed timeline of activities. Participants will engage in icebreakers, presentations, discussions and an interactive activity to improve their skills as brand ambassadors. Pre- and post-tests will measure how well the learning objectives were met.

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    workshop guide - all (1)

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    This document outlines a workshop to teach employees of Appetite4Life how to better represent their organization. The workshop covers professional communication, workplace etiquette, and preparing elevator speeches. It includes learning objectives, supplies needed, and a detailed timeline of activities. Participants will engage in icebreakers, presentations, discussions and an interactive activity to improve their skills as brand ambassadors. Pre- and post-tests will measure how well the learning objectives were met.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    67 views5 pages

    Representing Your Organization - How To Be A Brand Ambassador Workshop Guide

    Uploaded by

    api-252111903
    This document outlines a workshop to teach employees of Appetite4Life how to better represent their organization. The workshop covers professional communication, workplace etiquette, and preparing elevator speeches. It includes learning objectives, supplies needed, and a detailed timeline of activities. Participants will engage in icebreakers, presentations, discussions and an interactive activity to improve their skills as brand ambassadors. Pre- and post-tests will measure how well the learning objectives were met.

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    © All Rights Reserved
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    You are on page 1of 5

    Patricia Barlow

    Kelly Dieckmann
    Shelby Zarm

    REPRESENTING YOUR ORGANIZATION HOW TO BE A BRAND


    AMBASSADOR
    Workshop Guide
    Audience: Appetite4Life Employees and Volunteers
    Key Needs Shared during Needs Assessment:
    Heightened engagement and communication between onsite
    catering staff and event attendees
    Improved customer service and employee etiquette in
    professional environments
    Enhanced information dissemination to the community to raise
    awareness and visibility of the organizational mission and
    initiatives
    Learning Objectives:
    Following the learning activity, attendees will be able to. . .
    Describe the difference between professional and casual
    communication.
    Demonstrate professional communication in a workplace setting.
    Describe ways to act appropriately in a workplace setting.
    List three behaviors that do not conform to workplace etiquette.
    Identify the components of an effective elevator speech.
    Measurable Outcomes:
    This workshop will have accomplished its learning objectives if
    Participants state on the post workshop evaluation that they
    believe they have met the identified learning objectives.
    The pre- and post-session quizzes administered to participants
    demonstrate a change in the level of knowledge of the material.
    Supplies:
    Clickers (Class Response System)
    Laptop with Clicker Software
    Cords to Connect Laptop to Projector
    PowerPoint Slide Presentation file
    LCD Projector
    Projector Screen
    Remote Control to Advance Slides

    Patricia Barlow
    Kelly Dieckmann
    Shelby Zarm

    Paper slips for Comics Chaos Activity and Etiquette Activity


    Feedback Survey Copies
    Takeaway Handouts

    Patricia Barlow
    Kelly Dieckmann
    Shelby Zarm

    Timeline:
    Time
    4:00
    4:10

    4:10
    4:20

    4:20
    4:40

    Activity
    Icebreaker
    (Shelby)

    Description
    Comic Chaos Activity
    1. As participants enter the room,
    they will draw a of a
    communication-related comic
    strip from a bag. Participants will
    then be told to create their comic
    strip by finding their matches.
    Once they create their comic strip,
    they will sit with their new group.
    2. Once seated, the facilitators will
    go around the room and
    participants will share their name,
    how long they have been with
    their employer, and three facts
    about themselves that nobody
    knows.
    Introductions (All)
    - Each member of the team will
    & Overview
    introduce themselves, including a
    (Patricia)
    brief background, and tell
    participants about her background
    with the workshop topic.
    - Kelly will provide a short
    description of the Masters
    program, Communication Training,
    and why we are facilitating a
    workshop.
    - Patricia will outline the workshop
    and how the topic grew from the
    needs assessment. Learning
    objectives will be established,
    main points will be previewed, and
    participants will be informed of
    how to get the most out of the
    workshop.
    Speaker 1
    1. First Impressions
    (Shelby)
    Professional
    Pepsi Interview Commercial Communication
    https://youtu.be/SG4BoqmSw-A
    Discuss the importance of first
    impressions and what you can do

    Patricia Barlow
    Kelly Dieckmann
    Shelby Zarm

    to ensure your first impression is a


    positive one.
    Forbes Seven Seconds To Make A
    Good First Impression
    2. Non-Verbal Communication
    Importance of Body Language
    Quick Activity
    The ways you hold your hands:
    Tips to improve body language at
    the office - Discuss statistics on
    non-verbals
    3. Talking at Work
    Thank you for sharing. But why at
    the Office? Sharing too much
    information at work
    Discussing appropriate
    conversation at work
    4. Apply comic strips to conversation

    4:40
    5:00

    Speaker 2 (Kelly)
    Workplace
    Etiquette

    Each group will announce their


    comic and we will discuss the
    situation and how it could have
    worked better
    The Dos and Donts of Behavior in the
    Workplace. The session will begin with
    four (4) pre-test questions which the
    learners will respond to using clickers.
    Answers to the pre-test questions will
    not be shown. Kelly will then discuss
    what workplace etiquette is, how to
    decide what actions are appropriate vs
    inappropriate, and give insight into how
    to handle inappropriateness in the
    workplace. PowerPoint slides will
    reiterate main points.
    Activity: Each participant will be given a

    Patricia Barlow
    Kelly Dieckmann
    Shelby Zarm

    5:00
    5:20

    Speaker 3
    (Patricia)
    Elevator
    Speeches

    5:20
    5:25

    Post Test (Shelby)

    5:25
    5:30

    Conclusion and
    Wrap Up (Kelly)

    5:30
    5:35

    Feedback Survey
    (Patricia)

    piece of paper with an action on it. One


    by one, participants will walk to the
    front of the room and perform the
    action. The remaining workshop
    participants will then indicate if they
    believe the action was (A) Appropriate,
    or (B) Inappropriate for the workplace.
    The Who, What, Where, When, Why, and
    How of Preparing an Elevator Speech.
    The session will begin with two (2) pretest questions which the learners will
    respond to using clickers. Answers to
    the pre-test questions will not be shown.
    The speaker will share the benefits of
    preparing an elevator speech; give
    examples of the use of an elevator
    speech; and offer tips for preparing an
    elevator speech. Teaching methods are
    class response (clickers) and PowerPoint
    lecture
    At the conclusion of the sessions, the
    pre-test questions will be asked again.
    Learners will respond to the questions
    using clickers. Following each question,
    the correct response and the aggregate
    responses will be shared.
    Reflect on main learning points and
    learning objectives. Ask for questions or
    closing comments. Provide feedback.
    Session leaders will thank learners for
    their participation and attention and
    respectfully ask for feedback about the
    session on the evaluation form.

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