DMCI Buyers Guide
DMCI Buyers Guide
DMCI Buyers Guide
GUIDE
to owning a DMCI Homes Property
TABLE OF CONTENTS
Documentary Requirements and Procedures
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Disclaimer: The contents herein are subject to change without prior notice and do not constitute
an offer of contract.
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Days 8 to 15
RELEASE OF DOAS
Photocopy of DOAS
After one (1) to two (2) days upon request
Notarized DOAS
One (1) year from the date of full payment
along with the transferred title and tax
declarations in your name.
Days 16 to 30
IN-HOUSE FINANCING
PAYMENT TERM
Upon reservation of your chosen unit, a
welcome letter shall be given to thank you
for choosing DMCI Homes and remind you
that all documentary requirements and
payments must be completed within thirty
(30) days. Otherwise, your reservation will
be forfeited and cancelled. To complete
the reservation transaction of your unit,
you must submit the following documents
to your sales agent to facilitate the
documentation process:
Signed Reservation Agreement and
Reservation Fee Receipt
Signed Client Registration Form
Signed Computation Sheet
Either a photocopy of your Tax
Identification No. (TIN) or BIR Form
1904
Photocopy of any valid Government
issued ID/s with signature
Notarized Special Power of Attorney
(SPA), for local accounts and
consularized SPA for international
accounts (if applicable)
Deed of Undertaking for international
accounts (if applicable)
Proof of Billing Address (must be the
latest billing statement)
Once all your requirements have been
submitted, your Sales Agent shall endorse
your documents and all other necessary
requirements to the Documents and
Inventory Control Department for the
preparation of the Contract to Sell (CTS).
Days 8 to 15
Once your documents have been
properly endorsed, it will usually take one
(1) to three (3) working days to prepare
your CTS. While your CTS is being drafted,
we will send you a copy of the Reservation
Agreement.
Days 16 to 30
Notarized CTS
Thirty (30) days from the date of closing the sale with complete documents.
Upon clearing of the required down payment, you will be issued a Clearance for Turnover.
You will then be endorsed to our Turnover Department so that you can inspect your unit.
BANK FINANCING
PAYMENT TERM
For direct bank financing, a duly accomplished loan application form with the following
pre-approval requirements must be submitted to your preferred accredited bank or DMCI
Homes Bank Financing Helpdesk four (4) months before the first monthly amortization for
processing of your bank loan approval:
1. If Employed within the Philippines
Certificate of Employment (COE)
stating annual salary and position
Latest Income Tax Return (ITR)
Pay Slips (past 2 months)
Proof of Billing Address (must be
the latest billing statement)
Bank Statements
2. If Overseas Filipino Worker (OFW)
POEA Authenticated Contract
(seaman)
COE Authenticated by Philippine
Consulate (direct hired)
3. If Self-Employed
Business Name (DTI) or SEC
Registration
Articles of Incorporation and
By-laws with SEC Registration
Certificates
List of Trade References (At least
3 names and contact numbers of
major suppliers and/or customers)
Audited Financial Statements for
the past two (2) years
Bank Statements for the past six
(6) months
Proof of Billing Address (must be
the latest billing statement)
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4. If Practicing Doctor
Clinic address/es and schedule
Bank Statements for the past six
(6) months
5. If income is from Rental of
Properties
List of tenants and rental amount
Complete address/es of properties
being rented
Bank Statements for the past six
(6) months
When approved by your bank, you will
be issued a Letter of Guaranty (LOG)
which must be submitted to the Financing
Department.
3. Other requirements
Post-dated checks or Auto-Debit
Agreement
Mortgage Redemption Insurance
(MRI)
Insurance of the property to be
financed
For
Condominiums
(Fire/
Earthquake
insurance
endorsement),
policy
and
photocopy of the official receipt
can be obtained from the
Property Management office of
your project
For completed House and Lot,
insurance should be obtained
from a reputable and accredited
insurance company
Note: Signed & settled to the bank prior
release of Bank Guaranty (bank process)
5. Developer Requirements
Post-dated check (PDCs) covering
the required down payment
amount based on the restructured
computation sheet (if applicable)
Full settlement of unpaid down
payment
Full settlement of closing fees
Signed Contract to Sell (CTS)
and conformed restructured
computation
Note: Signed & settled to DMCI Homes prior
to loan released. (DMCI Homes process)
To request for change of payment terms for the balance from in-house financing to
bank financing, same procedure shall be followed. However, upon submission of Letter of
Guaranty (LOG) to Financing Department, it will be endorsed to the Credit & Collection
Department for the issuance of latest statement of account & to the Remedial Department
for facilitation of your restructured computation sheet, which normally takes ten (10)
working days to release from the date of receipt. The restructured computation sheet
requires your conformity within five (5) days from the date of issuance. All checks that will
mature within thirty (30) days from the date we received the Letter of Guaranty will still
be deposited and considered in the computation as part of payments made.
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In order to promptly and properly monitor your remittances, DMCI Homes has made
arrangement with banks in facilitating remittances with the following procedure:
1. Go to your nearest remittance center / bank tie up
2. Fill-out remittance slip form / remittance application
Mandatory fields Description
Remitter name
Name of person sending the payment
Beneficiary name
DMCI Homes
Subscriber name
Name of buyer
Subscriber number
Remitter code / Policy number
Document number
Reference number
Amount of remittance
Total amount of amortization payment in Php
Remittances made without the above required information will not be processed by tie-up
banks foreign branches and offices / Remittance centers.
Collection Center Agent shall encode the account number. If correct, agent shall proceed
with the transaction. If not, Invalid Account shall appear on the screen and the agent will
not accept the remittance.
Note: Your remitter code is your policy number. Please do not lose this account number.
3. Inform Collection Center Agent
of the remittance amount in peso
value. Agent shall convert the peso
amount to the equivalent foreign
currency
4. The usual remittance bank charges
or service fee will be for the
account of the buyer. The service
fee will depend on the charges
applied by the originating foreign
branch or office
5. A validated official receipt (as proof
of remittance) shall be issued to the
buyer by the Banks foreign branch
or office/remittance center
6. Remittance will be credited to
DMCI Homes account within 24
hours from date of remittance.
Thus, remittance must be made
at least one (1) working day prior
to amortization due date to avoid
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CLOSING FEES
Closing fees are classified as other charges or fees payable to the Developer for the transfer of
title from the Developer to the Buyers name.
For Sales with Reservation date of July 15, 2008 onwards, the closing fees are already included
in your schedule of payment / CTS Annex.
Depending on your term of payment, closing fee rates ranges from 3.6% - 6% of the total
contract price. It includes fees and charges for Documentary Stamp Tax, Transfer fees, Registration
fees, Assurance fund, Administrative and Processing fees and LGU/IT Service fees.
Your clearance for unit turnover will automatically
be processed and released by the Documents
and Inventory Control Department to Turnover
Department once the following requirements
are submitted and complied:
1.
2.
3.
4.
5.
CLEARANCE FOR
TURNOVER
TITLE TRANSFER
CHANGE OF NAME OR
TRANSFER OF OWNERSHIP
The following are the requirements and procedures to process your request for change
of name or transfer of ownership:
Request Letter addressed to Customer Care Department and signed by the original
principal buyer and co-buyers
Signed new Reservation Agreement of the new buyer
Photocopy of one (1) valid Government Issued ID of the new buyer
Proof of Billing of the new buyer (must be the latest billing statement and should be
the same with the billing address in the new reservation agreement)
Updated Statement of Account (SOA) from Credit and Collection Group
Administration Fee of P10,000.00
Clearance from Property Management Office (PMO) if original buyer has already
occupied the unit
Fully paid accounts are not allowed to change name or transfer ownership.
Only the principal buyer can request for change of name or transfer of ownership.
ADDITIONAL OWNERSHIP
The following are the requirements and procedures to process your request to add a
joint buyer or co-owner:
Request Letter addressed to Customer Care Department and signed by the
principal buyer with conformity of the joint buyer or co-owner)
Signed Reservation Agreement of the joint buyer or co-owner
Photocopy of one (1) valid Government Issued ID of the joint buyer or co-owner
Proof of Billing of the joint buyer or co-owner (must be the latest billing statement
and should be the same with the billing address in the new reservation agreement)
Updated Statement of Account (SOA) from Credit and Collection Group
Administration Fee of P10,000.00
Only the principal buyer can request for additional ownership
For co-buyers with different billing address, they should declare only one billing
address
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OMISSION
OF NAME
CHANGE OF PERSONAL
INFORMATION
The following are the requirements and procedures to process your request to change
your personal information and contact details:
Change of Marital Status
Request Letter addressed to
Customer Care Department
Proof of Marriage document
Signed Reservation Agreement
Photocopy of one (1) valid
Government Issued ID
TRANSFER
OF PROJECT
OR UNIT
Forecast Account
These are accounts within 30 days from reservation date
Request Letter addressed to Sales Management Department. The letter
must be approved by the Sales Director and endorsed by Sales Management
Department
Signed Transfer of Unit Form
Closed Account
These are accounts with complete document requirements and signed CTS/DOAS
Request Letter addressed to Sales Management and Project Development
Department. The letter must be approved by the Sales Director for request
on unit transfer or the Project Director for request on project transfer and
endorsed by Customer Care Department.
Signed Transfer of Unit Form
Transfer fee of P4,500.00 applicable to one (1) unit only
All requirements must be submitted to Documents and Inventory Control Department
for holding of new project/unit for transfer.
Finance shall evaluate the amount that will be credited to the new unit. A new
computation sheet will be given based on the new price less credited payments
Issue new PDCs based on new computation sheet. Treasury Department will pull-out
old PDCs if submitted already
Sign new Reservation Agreement, CTS/DOAS etc. for closed accounts.
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STATEMENT
OF ACCOUNT
The principal buyer or his/her authorized representative is the only one allowed to
request and to receive the SOA.
The following must be presented in receiving the SOA:
1. Principal Buyer
Valid ID
2. Authorized Representative
Valid ID of the authorized representative
Authorization Letter signed by the principal buyer
Photocopy of the principal buyers valid ID
OFFICIAL
RECEIPTS
HOLDING OF CHECKS
To request to hold deposit or payment of your check, a Request Letter/Email must be
submitted to the Customer Care Department at least fifteen (15) banking days before the
checks due date. Your request will be endorsed to Treasury Department for verification.
After approval and verification of Treasury Department, you will be advised to pay a
holding fee of Php 2,000.00 in cash only.
The principal buyer or his/her authorized representative (with Authorization Letter) is
the only one allowed to request holding of check.
PULL-OUT AND
REPLACEMENT OF
CHECKS
If there have been two incidences of returned
checks due to insufficiency of funds, stopped
payment order or account closed, you may
request for replacement of your check by directly
coordinating with Customer Care department and
update your account.
PENALTIES
The following are the penalties
imposed on late or non-payment
of monthly amortizations:
DAYS PAST
DUE
PENALTY
RATE Based on
unpaid monthly
amortization
1 30
3%
31 60
6%
61 90
9%
91 120
12%
121 150
15%
151 180
18%
181 210
21%
211 240
24%
241 270
27%
271 300
30%
301 330
33%
331 365
36%
36% + penalty
rate
of
the
number in excess
of 365 days
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LOAN RESTRUCTURING
The following are the types of loan restructuring and conditions to be able to qualify:
1. Request to extend the payment term
up to ten (10) years only less the
number of months utilized from the
original payment term provided also
that the principal buyer is less than 65
years old at the end of the restructured
term
Please take note that you are allowed of only two (2) loan restructurings during the
entire term.
The company allows capitalization of penalty but collects only 20% of the total arrears and
penalty as initial payment. The balance will be capitalized and restructured in accordance
with your request. Recapitalization is allowed only once during the entire term.
To request for loan restructuring, a request letter or email must be submitted to the
Customer Care Department. Your request will be endorsed to the Remedial Department
for verification and approval. After verification and approval, you will be advised to pay a
restructuring fee depending on the type requested
1. Php5, 000.00 if request is to extend
the payment term or recapitalization
of penalty covering up to two
restructuring computation per
account only.
2. Requests to shorten the term, payoff the full balance, make advance
cash payments, and conversion from
In-house Financing to Bank Financing
is not subject to restructuring fee.
An updated computation sheet of the restructured loan stating the new monthly
amortization, payment due dates and required cash outlay will be given to you for
conformity. The computation sheet is released within ten (10) working days from date of
receipt of the request for loan restructuring by the Remedial Department provided also
that the restructuring fee, if applicable, is already settled.
You will be required to issue a new set of post-dated checks (PDCs) based on the
conformed computation sheet. *Validity of the computation sheet is only:
1. Seven (7) days from date of receipt for bank financing
2. Ten (10) days from date of receipt for transfer of unit
3. Fifteen (15) days from date of receipt for others
*from date of receipt
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Checks maturing within thirty (30) days from date of request will still be deposited and
considered in the computation.
To request pull-out of your old checks, a request letter or email must be submitted to
Customer Care Department. Your checks will be available for release after the following
number of days upon verification and approval of Treasury Department:
1. Seven (7) working days if check is on hand of Treasury Department
2. Sixty (60) banking days if check is in warehoused banks.
If the client fails to pay the monthly
amortization of the unit / parking purchased,
the Credit and Collection Department
issues a reminder letter if it is 30 days past
due, then a demand letter if it is 60 days past
due to the client. If the account remains in
default status after receiving the said letters,
it will be endorsed to Legal Department.
Legal will then issue the Notice of
Cancellation for actual cancellation of the
account.
Below are the guidelines for default
accounts:
CANCELLATION
OF ACCOUNTS
DUE TO DEFAULT OR
NON-PAYMENT
OF MONTHLY
AMORTIZATION
No reinstatement
Client may be allowed to purchase
again (new sale) after one year
from cancellation
BACKOUT
ON UNIT
PURCHASE
TURNOVER PROCESS
Turnover is a process in which DMCI
Homes physically delivers the unit to the
buyer.
Within 30 days upon the release of
our Documentation Group of your units
clearance for turnover, a coordinator from
the Turnover Group will call or email you to
inform you of the turnover schedule along
with the turnover fees, which you would have
to settle upon acceptance of the unit.
On the date of your units turnover, you
will be asked to inspect your unit and sign the
acceptance document that states that the unit
is acceptable to you. If there will be requests to
rectify some items, these will be noted in the
punchlist form and shall be endorsed by the
Turnover Group to the Construction Group
for proper action. The final turnover will be
rescheduled until further notice depending on
the quantity or scope of rectification works.
Once you are satisfied with your units
condition, the unit will be immediately
turned over to you. You will be asked to
sign a Certificate of Acceptance and provide
Meralco application documents and settle the
Turnover Fees, which covers the following:
Meralco Service Deposit
Power Bill Deposit
Water Bill Deposit
UNIT WARRANTY
Your unit is backed by two (2) years warranty on workmanship from the day of
acceptance or deemed acceptance. However, repair of items affected by normal wear
and tear, misuse or termite infestation such as lockset, faucets etc. are excluded in the
prescribed warranty. Upgrades, improvements and other personal modifications to your
unit may only be allowed after the official acceptance. Please note that certain warranties
may be voided by alterations.
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CONDOMINIUM CORPORATION
Condominium Corporation is a non-stock non-profit Corporation registered with the
Securities and Exchange Commission and managed by a Board of Directors through the
Property Management Office. Its purpose is to maintain all common areas and to govern the
entire estate/project in accordance with the Master Deed with Declaration of Restrictions,
Articles of Incorporations and By-Laws. The individual owners of the condominium units
are the stockholders of this corporation.
ASSOCIATION DUES
Association Dues are assessment of the communitys regular operational
expenses based on the operating budget and projected expenditures for the year.
This is collected monthly and comprises the unit owners share of condominium
expenses including but not limited to the following:
1. Operational expenses of the
Condominium Corporation
2. Utility expenses for the
common areas such as water
and electricity
3. Garbage collection fees
4. Minor repair and maintenance
of common area facilities,
amenities and machineries
5. Office expenses of the Property
Management Office
LEASING OF UNITS
DMCI Homes Leasing Services (DHLS)
is the official property leasing, investment
and management unit of DMCI Homes. It
offers management services and residential
properties for rent or for lease.
To enrol your unit at DMCI Homes
Leasing Services, you can call our Leasing
Department. You will be asked to fill-out
and sign a Lessor Information Sheet and
Authority to Lease, which can be obtained
from Leasing Services Department office
or unit owners can download the said
documents at www.dmcileasing.com.
After submitting the required documents,
Leasing Department will conduct an
inspection and inventory checking of your
unit. An Acceptance Certificate will be
given to you after you surrender a duplicate
of your complete unit keys.
Your unit will now be included in the
leasing database and will be leased out
based on our standard Leasing process.
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Telephone No.: (632) 555.7700 / Telefax: (632) 856.7484
Cellphone No.: (0918) 918.3456
Email Address: customercare@dmcihomes.com
Office Hours: 8:00am to 5:00pm / Monday to Friday
LEASING DEPARTMENT HOTLINE
For queries and concerns regarding unit and parking space for lease, please contact Leasing
Department at the following numbers:
Telephone No.: (632) 403.7368
Cellphone No.: (0927) 431.2216
Email Address: leasing@dmcihomes.com
Website: www.dmcileasing.com
Office Hours: 8:00am to 5:00pm / Monday to Friday
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Telephone No.: (02) 555.7777
Website: www.dmcicommunities.com
Office Hours: 8:00am to 5:00pm / Monday to Friday
ACACIA ESTATES
Acacia Estates, Taguig City
Telephone No.: (632) 828.6917
BONIFACIO HEIGHTS
Lawton Ave., Fort Bonifacio, Taguigi CIty
Telephone Nos.: (632) 856.0953 / 856.0900
CEDAR CREST
Acacia Estates, Taguig City
Telephone No.: (632) 881.6314
THE MANORS AT CELEBRITY PLACE
Capitol Hills, Quezon City
Telephone Nos.: (632) 952.9655 / 951.5394
CYPRESS TOWERS
C-5 Brgy. Ususan, Taguig City
Telephone Nos.: (632) 571.3112 to 13
DANSALAN GARDEN CONDOMINIUMS
Boni Ave., cor. M. Vicente St. Mandaluyong City
Telephone Nos.: (632) 531.2173 / 584.5137
EAST RAYA GARDENS
Mercedes Avenue, Pasig City
Telephone No.: (632) 477.2938
EAST ORTIGAS MANSIONS
Ortigas Avenue Extension, Pasig City
Telephone No.: (632) 655.4772
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RIVERFRONT RESIDENCES
Dr. Sixto Ave., Pasig City
Telephone Nos.: (632) 501.4162 / 571.3091
ROSEWOOD POINTE
Acacia Estates, Taguig City
Telephone Nos.: (632) 571.1499 / 571.1470 / 401.3928
ROYAL PALM RESIDENCES
Acacia Estates, Taguig City
Telephone Nos.: (632) 710.1504 / 571.9195
SPRINGLANE HOMES 1 & 2
Brgy. Hagonoy, Taguig City
Telephone No.: (632) 828.6917
TIVOLI GARDEN RESIDENCES
Coronado St., Mandaluyong City
Telephone Nos.: (632) 571.7880 / 794.0859
THE REDWOODS
Quirino Highway cor. Regalado Ave., Fairview, Quezon City
Telephone Nos.: (632) 709.5690 / 709.5693
VILLA ALEGRE HOMES
Brgy. Mabuhay, Carmona, Cavite
Telephone No.: (046) 482.0183
VISTA DE LAGO VILLAS
Tuktukan, Taguig City
Telephone No.: (632) 642.8615
WILLOW PARK HOMES
RFM Road, Cabuyao, Laguna
Telephone No.: (049) 827.5910
WOODLAND HILLS
Governors Dr., Carmona, Cavite
Telephone No.: (046) 542.0463
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