IBM System Storage TS3310 Tape Library
IBM System Storage TS3310 Tape Library
IBM System Storage TS3310 Tape Library
GA32-0477-01
GA32-0477-01
Note!
Before using this information and the product it supports, be sure to read the general information under Notices on page
E-1.
To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto.
Summary of Changes
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Contents
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iii
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Figures . . . . . . . . . . . . . . . xi
Tables . . . . . . . . . . . . . . . xiii
Safety and Environmental Notices . . . xv
Danger Notice . . . . . . . . . . . .
Caution Notice . . . . . . . . . . . .
Possible Safety Hazards . . . . . . . . .
Laser Safety and Compliance . . . . . . .
Class I Laser Product . . . . . . . . .
Protective Devices . . . . . . . . . . .
Monitored Access to the Library . . . . .
Main Power Switch . . . . . . . . .
Rack Safety . . . . . . . . . . . .
Power Cords . . . . . . . . . . . .
Disposal of Library Components Containing
Mercury . . . . . . . . . . . . . .
European Directive About Product Recycling and
Disposal . . . . . . . . . . . . . .
Battery Return Program . . . . . . . . .
Cable Warning . . . . . . . . . . . .
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1-2
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1-14
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. 1-17
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Preface . . . . . . . . . . . . . . xxiii
Intended Audience .
Related Publications .
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. 2-1
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3-30
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Library
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4-1
4-1
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4-3
4-3
4-3
4-4
4-4
4-5
4-5
4-5
4-5
4-6
4-6
4-7
4-7
Operator Panel . . . . . . . . . . . .
Common Operator Panel Elements . . . .
Keyboards . . . . . . . . . . . .
Login Screen . . . . . . . . . . . .
Home Page . . . . . . . . . . . .
Menus Available from the Operator Panel . .
Web User Interface (UI) . . . . . . . . .
Logging in to the Web User Interface . . .
Common Header Elements . . . . . . .
Menus Available from the Web User Interface
User Privileges . . . . . . . . . . . .
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5-1
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. 6-3
. 6-3
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. 6-7
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Chapter 9. Troubleshooting
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9-1
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10-16
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10-36
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D-1
D-1
D-1
D-1
D-2
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D-3
Notices . . . . . . . . . . . . . . E-1
Trademarks . . . . . . . . . . . .
Electronic Emission Notices. . . . . . .
Federal Communications Commission (FCC)
Class A Statement . . . . . . . . .
European Union (EU) Electromagnetic
Compatibility Directive . . . . . . .
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. E-2
. E-2
. E-2
. E-3
. E-3
E-3
. E-3
Glossary
. E-3
Index . . . . . . . . . . . . . . . X-1
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. E-4
. E-4
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. E-4
Contents
ix
Figures
1-1.
1-2.
1-3.
1-4.
1-5.
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1-6.
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5-1.
5-2.
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11-1.
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12-1.
A-1.
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xii
12-3
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A-3
. A-4
A-4.
A-5.
Tables
1-1.
1-2.
1-3.
1-4.
1-5.
1-6.
1-7.
1-8.
1-9.
2-1.
2-2.
2-3.
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2-5.
2-6.
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3-1.
3-2.
3-3.
5-1.
5-2.
5-3.
8-1.
8-2.
8-3.
8-4.
8-5.
8-6.
9-1.
9-2.
9-3.
9-4.
9-5.
11-1.
12-1.
A-1.
A-2.
B-1.
C-1.
C-2.
. 5-9
. 5-10
. 8-2
. 8-5
. 8-5
. 8-17
. 8-18
. 8-19
. 9-8
. 9-9
. 9-10
9-11
. 9-12
. 11-1
. 12-3
. A-2
. A-3
. B-1
. C-1
. C-8
xiii
xiv
Danger Notice
A danger notice calls attention to a situation that is
potentially lethal or extremely hazardous to people. A
lightning bolt symbol always accompanies a danger notice
to represent a dangerous electrical condition
Caution Notice
A caution notice calls attention to a situation that is potentially hazardous to
people because of some existing condition. A caution notice can be accompanied
by one of several symbols:
If the symbol is...
It means....
A hazardous electrical condition with less severity than
electrical danger.
svc00168
Mechanical
xv
Chemical
Repair any of the preceding problems before you use the library.
Protective Devices
The library has the following protective devices:
v Monitored access to the library
v Main power switch
The sections that follow describe each type of protection.
xvi
Attention: Except in emergencies, stop the library with the normal shutdown
procedure before you switch OFF the main power switch. IBM is not responsible
for damage caused by improper use of the main power switch. Such risk lies
entirely with the user.
CAUTION:
Movements of mechanical components in the tape library can
cause serious injury. Before turning the main power switch ON
and restarting the tape library, confirm that no danger exists to
personnel or property.
Rack Safety
The following general safety information should be used for all rack mounted
devices.
DANGER
v Always lower the leveling pads on the rack cabinet.
v Always install stabilizer brackets on the rack cabinet.
v To avoid hazardous conditions due to uneven mechanical loading, always
install the heaviest devices in the bottom of the rack cabinet. Always install
servers and optional devices starting from the bottom of the rack cabinet.
v Rack mounted devices are not to be used as a shelf or work space. Do not
place any object on top of rack mounted devices.
v Each rack cabinet might have more than one power cord. Be sure to
disconnect all power cords in the rack cabinet before servicing any device
in the rack cabinet.
v Connect all devices installed in a rack cabinet to power devices installed in
the same rack cabinet. Do not plug a power cord from a device installed in
one rack cabinet into a power device installed in a different rack cabinet.
v An electrical outlet that is not correctly wired could place hazardous
voltage on the metal parts of the system or the devices that attach to the
system. It is the responsibility of the customer to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock.
xvii
CAUTION:
v Do not install a unit in a rack where the internal rack ambient temperatures
will exceed the manufacturers recommended ambient temperature for all your
rack mounted devices.
v Do not install a unit in a rack where the air flow is compromised. Ensure that
air flow is not blocked or educed on any side, front, or back of a unit used for
air flow through the unit.
v Consideration should be given to the connection of the equipment to the
supply circuit so that overloading of the circuits does not compromise the
supply wiring or overcurrent protection. To provide the correct power
connection to a rack, refer to the rating labels located on the equipment in the
rack to determine the total pwer requirement of the supply circuit.
v (For sliding drawers) Do not pull out or install any drawer or feature if the rack
stabilizer brackets are not attached to the rack. Do not pull out more than one
drawer at a time. The rack may become unstable if you pull out more than
one drawer at a time.
v (For fixed drawers) This drawer is a fixed drawer and should not be moved for
servicing unless specified by the manufacturer. Attempting to move the
drawer partially or completely out of the rack may cause the rack to become
unstable or cause the drawer to fall out of the rack.
(R001)
xviii
CAUTION:
Removing components from the upper positions in the rack cabinet improves
rack stability during relocation. Follow these general guidelines whenever you
relocate a populated rack cabinet within a room or building:
v Reduce the weight of the rack cabinet by removing equipment starting at the
top of the rack cabinet. When possible, restore the rack cabinet to the
configuration of the rack cabinet as you received it. If this configuration is not
known, you must do the following:
Remove all devices in the 32U position and above.
Ensure that the heaviest devices are installed in the bottom of the rack
cabinet.
Ensure that there are no empty U-levels between devices installed in the
rack cabinet below the 32U level.
v If the rack cabinet you are relocating is part of a suite of rack cabinets, detach
the rack cabinet from the suite.
v Inspect the route that you plan to take to eliminate potential hazards.
v Verify that the route that you choose can support the weight of the loaded
rack cabinet. Refer to the documentation that comes with your rack cabinet for
the weight of a loaded rack cabinet.
v Verify that all door openings are at least 760 x 230 mm (30 x 80 in.).
v Ensure that all devices, shelves, drawers, doors, and cables are secure.
v Ensure that the four leveling pads are raised to their highest position.
v Ensure that there is no stabilizer bracket installed on the rack cabinet during
movement.
v Do not use a ramp inclined at more than ten degrees.
v Once the rack cabinet is in the new location, do the following:
Lower the four leveling pads.
Install stabilizer brackets on the rack cabinet.
If you removed any devices from the rack cabinet, repopulate the rack
cabinet from the lowest position to the highest position.
v If a long distance relocation is required, restore the rack cabinet to the
configuration of the rack cabinet as you received it. Pack the rack cabinet in
the original packaging material, or equivalent. Also lower the leveling pads to
raise the casters off of the pallet and bolt the rack cabinet to the pallet.
(R002)
Power Cords
To avoid electrical shock, a power cord with a grounded attachment plug has been
provided. Use only properly grounded outlets.
All power cords use an appliance coupler that complies with the International
Electrotechnical Commission (IEC) Standard 320, Sheet C13.
If the power cord that you receive does not match your receptacle, contact your
local dealer.
Power cords used in the United States and Canada are listed by Underwriters
Laboratories (UL), are certified by the Canadian Standards Association (CSA), and
comply with the plug standards of the National Electrical Manufacturers
Association (NEMA).
Safety and Environmental Notices
xix
Notice: This mark applies only to countries within the European Union (EU) and
Norway.
This appliance is labelled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances as
applicable throughout the European Union. This label is applied to various
products to indicate that the product is not to be thrown away, but rather
reclaimed upon end of life per this Directive.
In accordance with the European WEEE Directive, electrical and electronic
equipment (EEE) is to be collected separately and to be reused, recycled, or
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted
municipal waste, but use the collection framework available to customers for the
return, recycling and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due
to the potential presence of hazardous substances in EEE. For proper collection and
treatment, contact your local IBM representative.
xx
Cable Warning
WARNING: Handling the cord on this product or cords associated with
accessories sold with this product, will expose you to lead, a chemical known to
the State of California to cause cancer, and birth defects or other reproductive
harm. Wash hands after handling.
xxi
xxii
Preface
This manual contains information and instructions necessary for the installation,
operation, and service of the IBM System Storage TS3310 Tape Library.
Intended Audience
The information in this manual is intended for use by end users.
Related Publications
Refer to the following publications for additional information. To ensure that you
have the latest publications, visit the web at http://www.ibm.com/storage/lto.
v IBM System Storage TS3310 Tape Library SCSI Reference (GA32-0476) provides
supported SCSI commands and protocol governing the behavior of SCSI
interface.
v IBM System Storage TS3310 Tape Library Maintenance Information (GA32-0478)
provides information for installation, operation, and maintenance.
v IBM Ultrium Device Driver Installation and Users Guide (GA32-0430) provides
instructions for attaching IBM-supported hardware to open-systems operating
systems. It indicates what devices and levels of operating systems are supported.
It also gives requirements for adapter cards, and tells how to configure hosts to
use the device driver. All of the above are with the Ultrium family of devices.
v IBM Ultrium Device Driver Programming Reference (GC35-0483) supplies
information to application owners who want to integrate their open-systems
applications with IBM-supported Ultrium hardware. The reference contains
information about the application programming interfaces (APIs) for each of the
various supported operating-system environments.
xxiii
xxiv
The IBM System Storage TS3310 Tape Library offers high performance, capacity,
and technology designed for reliability and the heavy demands of tape storage.
This library is highly modular with scalability varying from the base library 5U
control module to additional expansion units of 9U height each. This automated
tape library incorporates high-performance IBM LTO Ultrium 3 Tape Drives for the
midrange to enterprise open systems environment. Tape cartridge physical capacity
has doubled to 400 GB native capacity (800 GB with 2:1 compression) with the IBM
TotalStorage LTO Ultrium 400 GB Data Cartridge (for use only with Ultrium 3
format tape drives), and drive performance has more than doubled to 80
MB/second native data transfer rate with the IBM TotalStorage LTO Ultrium 3
Tape Drives compared to IBM LTO Ultrium 2 Tape Drives. IBM LTO Ultrium 3
tape drives can read and write original LTO Ultrium 2 data cartridges and read
LTO Ultrium 1 data cartridges.
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The TS3310 library contains the library control module, fixed tape cartridge storage
of 30 slots, I/O station of 6 slots, a touch screen display, cartridge handling
robotics, and up to two LTO Ultrium 3 tape drives.
The 14U library contains the 5U library plus a optional expansion modules. Each
9U expansion module can accommodate up to 4 LTO Ultrium 3 Tape Drives and
up to 80 tape cartridge slots, and 12 configurable I/O station slots.
This library supports LTO Ultrium 3 Tape Drives with either LVD Ultra160 SCSI or
native switched fabric Fibre Channel attachment for connection to a wide spectrum
of open system servers.
1-1
1
7
a66ug030
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1
2
3
4
Access doors
Power button
Green power ON LED
Amber Operator
Intervention Alert LED
5
6
7
8
Operator Panel
5U control module
I/O Stations
9U expansion module
The control module can contain one or two tape drives and one or two power
supplies. At least one power supply is always required.
1-2
I/O Station
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I/O Stations (7 in Figure 1-1 on page 1-2) are located on the front panel of the
library and enable the importing and exporting of cartridges without interrupting
normal library operations. A control module I/O Station has a capacity of six
cartridges. A 9U expansion module I/O Station has a capacity of 12 cartridges.
When an I/O Station slot is assigned to a logical library, only that logical library
can access that slot. The I/O Station is shared among all logical libraries, but the
I/O Station slots are owned by one logical library at a time.
In a 5U library, the six I/O Station slots cannot be configured as storage. In a
library that has expansion modules, the I/O Stations can be configured as follows:
Table 1-1. Library I/O Station configurations
No. of I/O
Station Slots
12
18
Six of the I/O Station slots are in the control module. The remaining
twelve I/O Station slots are in the 9U expansion module.
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Six of the I/O Station slots are in the control module. The remaining
twenty-four I/O Station slots are in the 9U expansion modules.
Note: I/O slots can be reassigned each time the I/O Station is opened by
rearranging the order of the cartridges in the I/O Station.
Access Door
Each control module and expansion module has a door on the front panel that
allows access to the internal components of the library.
This door is locked by the I/O Station. To open the Access Door ( 1 in Figure 1-1
on page 1-2), you must first open the I/O Station.
If you want to restrict access to the library, lock the I/O Station door. To do this:
From the Operator Panel: Operations I/O Station Lock/Unlock
1-3
Attention: When any Access Door is opened, all in-progress motion commands
stop, the Picker lowers to the bottom of the library, and the library is taken offline
(the library must be put back online manually). When the Access Door is closed,
the library returns any media in the Picker to its original storage slot.
Operator Panel
The Operator Panel (5 in Figure 1-1 on page 1-2) is the touchscreen display
device located on the Access Door of the control module. Library operations and
service functions are performed from this screen.
The Web User Interface offers some of the same functionality as the Operator Panel
via a web browser which enables remote access to the library. For more
information on the Operator Panel and the Web User Interface, see Chapter 5,
User Interfaces, on page 5-1.
Power Button
Pressing the Power Button (2 in Figure 1-1 on page 1-2) on the front panel of a
control module turns the Picker and Operator Panel ON or OFF; however, power
is still applied to the power supplies. The Power Button is used during library
shutdown and to manually reboot the library.
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1-4
a66ug031
1
2
3
4
The Library Control Blade (2 in Figure 1-2) manages the entire library, including
the Operator Panel and Picker, and is responsible for running system tests to
ensure that the library is functioning properly.
The LCB houses the Compact Flash Card which stores vital product data (VPD)
such as library settings, serial number, etc.
The LCB indicates status with three light emitting diodes (LEDs). These LEDs,
located near the top of the LCB, are green, amber, and blue in color.
Tape Drives
The library supports Ultrium 3 SCSI and Fibre Channel tape drives.
Tape drives ( 1 in Figure 1-2) are hot addable (library power remains ON and
operations of the installed tape drives are still active). Drives can be removed and
installed without tools.
Chapter 1. Product Description
1-5
SCSI tape drives are attached directly to a host. Fibre Channel tape drives can be
directly attached to a host or a Storage Area Network (SAN).
Drives mounted in sleds are installed into tape drive slots in the rear of the library.
If a tape drive slot is empty, a metal plate covers the empty drive slots to prevent
debris from entering the library.
Power Supply
The library supports single and redundant power configurations. Each module
must have at least one power supply.A single power configuration will have a
power supply installed in the left slot of each library module. A redundant power
configuration will have power supplies installed in both slots of each library
module.
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The single configuration has a single AC line input and a single DC power supply.
The optional redundant configuration has dual AC line input and dual DC power
supplies. A power supply (3 in Figure 1-2 on page 1-5) can be hot swapped if the
library has a redundant power supply. A redundant power supply can be hot
added.
A power switch (4 in Figure 1-2 on page 1-5) is located on every power supply
on a control module and expansion module. This switch is used to remove all
power from the library for emergency and service situations. Except in emergency
situations, use the shutdown procedure before switching off the power switch. For
more information, see Shutting Down the Library on page 7-8.
Interior Components
The following components are located inside the library:
v Storage Columns on page 1-7
v Robotic System on page 1-7
1-6
a66ug032
Storage Columns
Storage columns within the library store cartridges while they are not being
utilized by a drive. The library contains six storage columns. One of those six
columns is the I/O Station.
Robotic System
2
a66mi027
The Robotic System includes the Y-axis Assembly which houses the Y Motor ( 3
in Figure 1-4), the Picker ( 2 in Figure 1-4) which is attached to the Carrier ( 1 in
Figure 1-4), and the Bar Code Scanner ( 4 in Figure 1-4). The Climber moves the
Robotic System within the library.
The Picker (robotic arm) has fingers that enable it to grab tape cartridges and move
them to and from the I/O Station, storage slots, and drives. The Bar Code Scanner
Chapter 1. Product Description
1-7
reads each cartridge bar code label and the fiducial labels that identify the types of
cartridge magazines and tape drives installed in the library.
Optional Features
The table below lists additional features that can be added to the library to
enhance performance.
Table 1-2. Optional features
Type of Feature
Description
Feature Code
SCSI
8037
4 Gb Fibre Channel
8042
Power Supply
Redundant
1900
Feature Licenses
Capacity Expansion
1640
Path Failover
1682
0500
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7003
9848
a66ug011
Figure 1-5. SCSI Ultrium 3 Tape Drives in the library control module
Note: LTO-3 SCSI and Fibre Channel drives are not allowed in the same logical
library.
1-8
Speed Matching
To improve system performance, the Ultrium 3 Tape Drive uses a technique called
speed matching to dynamically adjust its native (uncompressed) data rate to the
slower data rate of the attached server.
Channel Calibration
The channel calibration feature of the Ultrium 3 Tape Drive customizes each
read/write data channel for optimum performance. The customization enables
compensation for variations in the recording channel transfer function, media
characteristics, and read/write head characteristics.
Power Management
The Ultrium 3 Tape Drives power management function controls the drives
electronics so that part of the electronics completely turn OFF when circuit
functions are not needed for the drives operation.
Feature Licenses
A feature license controls the setting of feature-enabled flags that are based on a
user input key and the library serial number that is stored in the library vital
product data (VPD). A unique key exists for each library based on an encryption of
the chassis serial number and a feature code.
After a feature is enabled, it cannot be disabled. The librarys serial number can
only be assigned at the factory.
The library uses feature licenses to enable the Capacity Expansion feature and the
Path Failover feature.
The TS3310 Tape Library Model L5B control module includes license key
enablement for 82 total cartridges, thus enabling all cartridge slots in the L5B and
approximately one half the capacity of an added TS3310 Tape Library Model E9U
expansion module. Enabling the remaining cartridge storage slots in the E9U
expansion module requires the purchase of the Capacity Expansion feature #1640.
One Capacity Expansion feature #1640 would be required to totally access and
enable all available cartridge slots in a 14U configured library (one L5B and one
E9U). Two Capacity Expansion features #1640 would be required to totally access
and enable all available cartridge slots in a 23U configured library (one L5B and
two E9Us).
1-9
When the license key is entered, the total number of available slots in the library
increases. To verify that the number of slots did increase:
v From the Operator Panel, view the Capacity View home screen.
v From the Web User Interface: Monitor System System Summary
Table 1-3. Licensable cartridge slots (storage and I/O) per model
Library
Configuration
5U library
(control
module)
14U library
(control
module + 9U
expansion
module)
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23U library
(control
module + 2 9U
expansion
modules)
Capacity
Expansion
License Keys
required for...
Number of
Available I/O
Station Slots*
Number of
Accessible
Storage Slots
Total Slots**
30
36
6/12/18
76/70/ 64
82
no license key
required
128
1 license key
required (to
enable the full
capacity of a 14U
library)
174
218
2 license keys
required to enable
the full capacity
of a 23U library
6/12/18
122/116/110
6/12/18/
24/30
168/162/156//
150/144
6/12/18/
24/30
212/206/200/
194/188
no license key
required
*The I/O station, in the 9U expansion module, contains 12 slots which can be configured
as either I/O or storage slots. If the 9U expansion module I/O slots are configured as I/O,
the control module slots can be configured as storage slots.
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**The number of available I/O and storage slots listed in the table above are adjusted for
the unusable slots in each configuration that are not accessible due to space restrictions
which limit the movement of the Picker.
1-10
Location Coordinates
A numbering system is used to identify components of the library. The library
location coordinates contain the following digits: [Module],[Column],[Slot]. The
figure below illustrates how a library with a control module and an expansion
module are numbered.
1-11
Column 3
Drives
Column 2
Column 1
Slot 1
Control
Module
(0)
Slot 2
Slot 3
Column 4
Column 5
Column 6 (I/O
Station)
a66mi024
Expansion
Module
(-1)
The module digit uses a zero-based numbering system. The control module is
labeled as 0 (zero). The front, left-most column in the module is labeled 1. The top
slot in each column is labeled 1. For more information, refer to the sections that
follow.
Modules
Library modules are represented by the first digit of a library coordinate. Modules
are identified relative to the control module (CM). The CM is number 0. The
module stacked below the CM is numbered with a negative integer depending on
its relative position to the CM. The expansion module directly below the CM is
number -1. If there is an expansion module installed about the CM, it will be
numbered +1.
Columns
A storage column is a group of slots arranged vertically in the library. Columns are
represented by the second digit of a library coordinate. Columns are identified
relative to the front left of the library. The column in the front left of the library is
number 1. The column numbering continues around the library in a clockwise
direction. The I/O Station column is always number 6.
1-12
Slots
Fixed storage slots are represented by the third digit of the library location
coordinate. Slots are numbered from top to bottom within each column starting
with 1 at the top of the column.
Drives
Drives are addressed by module and drive bay within a module. The drive bays
within a module are numbered from top to bottom. A one-based numbering
system is used. The top drive bay is drive bay 1. A full address of a drive is of the
form [Module, Drive Bay], examples: [0,1], [-1,2].
0,1
0
0,2
-1, 1
-1, 2
-1
-1, 3
a66ug045
-1, 4
Power Supplies
Power supplies are addressed as [Module, PS#], where PS# is 1 for the left supply
and 2 for the right.
1-13
a66ug046
Media
The library uses Ultrium Tape Cartridges that provide up to 400 GB native
capacity (up to 800 GB with 2:1 hardware data compression).
Supported cartridges include:
v IBM TotalStorage LTO Ultrium 400 GB Data Cartridge (Ultrium 3)
v IBM TotalStorage Write-Once-Read-Many Data Cartridge (WORM; Ultrium 3
only)
v IBM TotalStorage LTO Ultrium 200 GB Data Cartridge (Ultrium 2)
v IBM LTO Ultrium 100 GB Data Cartridge (Ultrium 1; read only)
v IBM TotalStorage LTO Ultrium Cleaning Cartridge
For additional information, see Chapter 8, Using Ultrium Media, on page 8-1.
1-14
Table 1-4 gives the environment for operating, storing, and shipping IBM LTO
Ultrium Tape Cartridges.
Table 1-4. Environment for operating, storing, and shipping the IBM LTO Ultrium Tape Cartridge
Environmental Specifications
Environmental Factor
Operating
Operational Storage
Archival Storage
Shipping
10C to 45C
16C to 32C
16C to 25C
-23C to 49C
(50F to 113F)
(61F to 90F)
(61F to 77F)
(-9F to 120F)
Relative humidity
(noncondensing)
10% to 80%
20% to 80%
20% to 50%
5% to 80%
26C (79F)
26C (79F)
26C (79F)
26C (79F)
Temperature
Note:
1. Operational storage is considered to be less than 1 year.
2. Archival storage is considered to be 1 to 10 years.
Multi-Path Architecture
Storage Area Network (SAN)-ready Multi-Path Architecture allows homogeneous
or heterogeneous open systems applications to share the librarys robotics without
middleware or a dedicated server (host) acting as a library manager. The
Multi-Path Architecture is compliant with the following attachment interfaces:
v SCSI
v Fibre Channel
The library is certified for SAN solutions (such as LAN-free backup).
Multi-Path Architecture allows additional control paths and data paths to be
configured for any one logical library. For more information, see Using Multiple
Control Paths on page 2-2 and Using Multiple Data Paths for Data Path
Failover on page 2-3.
Specifications
Table 1-5. Physical specifications for the library
Physical
Specification
Measurement
5U control module
9U expansion module
Width
Depth
Height
Weight
Drive
Power supply
Robotics
1-15
Power Specification
5U control module
9U expansion module
Voltage
100 to 127
Vac.
200-240 Vac.
100 to 127
Vac.
200-240 Vac.
Frequency
50 to 60 Hz
50 to 60 Hz
50 to 60 Hz
50 to 60 Hz
Current
2.0 A
1.0 A
2.0 A
1.0 A
Inrush current
50 A
100 A
50 A
100 A
Power
200 W
200 W
200 W
200 W
kVA
0.2
0.2
0.2
0.2
kBtu/hr
0.68
0.68
0.68
0.68
Measurement
2500 m (8202 ft) for operating and storage
Storage
Shipping
10 to 38C (50 to
100F)
10 to 43C (50 to
109.4F)
Not applicable
Not applicable
20 to 80%
10 to 90%
10 to 90%
Drive temperature
Heat output
Relative humidity
Maximum wet bulb
temperature
Note: The operating environment of the library must not conflict with the media storage
requirements (see Environmental and Shipping Specifications for Tape Cartridges on
page 1-14 and the section about media storage requirements in the Setup and Operator
Guide. The library may be capable of operating at elevated temperatures for an extended
period of time, the temperature could shorten the useful life of media that is stored in the
library. If media is stored in the library for more than 10 hours, the storage temperature
requirements for media should be met. It should be assumed that media stored in the
library will be 2 degrees above ambient temperature when the library is powered ON.
Product Environment
The library is designed to operate in a general business environment.
The library meets the acoustical requirements for general business area category
2D. Category 2D states that the library should be installed a minimum of 4 m (13
ft.) from a permanent work station.
To allow for service access, install the library a minimum of 0.9 m (3 ft.) from all
obstacles.
The library is a precision computer peripheral. To ensure maximum longevity of
your library, locate the library away from dust, dirt, and airborne particulates:
1-16
v Keep the library away from high-traffic areas, especially if the floor is carpeted.
Carpeting harbors dust and people walking on the carpet can cause the carpet
fibers and the dust to become airborne.
v Keep the library out of printer/copier rooms because of toner and paper dust.
Additionally, do not store paper supplies next to the library.
v Keep the library away from moving air caused by doorways, open windows,
fans, and air conditioners.
Ensure that the machine covers are always kept closed to minimize any
contamination from airborne particles.
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1-17
Note: The device driver for the AS/400 server and System i server is included
in the OS/400 operating system.
For more information about device drivers, refer to any of the preceding
directories.
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1-18
Basic Guidelines
v Each logical library must contain at least one drive.
v A library configuration of exactly one partition equals the entire physical library.
v The library prevents requests from the server to move media across the
boundaries of logical libraries.
Library Sharing
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The librarys default configuration allows a single application to operate the library
through a single control path. Often, however, it is advantageous to be able to
share a single library between heterogeneous (dissimilar) or homogeneous (similar)
applications. Some applications (and some servers) do not allow for sharing a
library between systems. Configurations can be created that enable the library to
process commands from multiple heterogeneous applications (such as an IBM
eServer System P application and a Windows application) and multiple
homogeneous applications (for example, the same application run by several
pSeries servers).
From the librarys Web User Interface or Operator Panel, the following actions can
be performed:
v Configure the library so that it is partitioned into separate logical libraries that
independently communicate with separate applications through separate control
paths. This configuration requires no special capabilities from the server or
application. (For more information, see Using Multiple Logical Libraries for
Library Sharing on page 2-2.)
Copyright IBM Corp. 2005, 2006
2-1
v Configure any single logical library (including the entire physical library) so that
it is shared by two or more servers that are running the same application.
Depending on the capabilities of the server and application, there are several
ways to set up this type of configuration. Three typical ways include:
Configuring one server (host) to communicate with the library through a
single control path; all other servers send requests to that server through a
network. This configuration is used by Tivoli Storage Manager (TSM).
Configuring all of the servers to communicate with the library through a
single, common control path. This configuration is used in high-availability
environments such as IBMs High Availability Clustered Microprocessing
(HACMP) and Microsofts Systems Management Server (SMS) and Clustered
Server Environments. Multi-initiator configurations are only supported by
certain adapters and independent software vendors (ISVs). Check with your
ISV.
Configuring a single logical library to communicate with multiple servers
through multiple control paths. This configuration requires that control paths
be added (see Using Multiple Control Paths). It is used by Backup Recovery
and Media Services (BRMS).
Library configuration is not limited to the examples given above. Many
configurations are possible, and can be designed according to your business needs.
For additional information, refer to your host application documentation.
2-2
To add or remove additional control paths, refer to Adding a Control Path Drive
to a Logical Library on page 7-14. For a particular logical library, you can enable
as many control paths as there are drives in that logical library.
The use of control paths for the System i, iSeries, and AS/400 servers is unique. In
general, every iSeries adapter must recognize the control path that is associated
with the drives to which it is connected. For the iSeries and AS/400 servers, one to
six drives are supported by LVD and Fibre Channel adapters and the OS/400 5.1,
OS/400 5.2, or i5/OS 5.3 operating system.
2-3
resources and improve overall performance. Further, Data Path Failover provides
autonomic self-healing capabilities similar to Control Path Failover, with
transparent failover to an alternate data path in the event of a failure in the
primary host-side path. Data Path Failover and Load Balancing for Ultrium 3 Tape
Drives requires an optional feature.
Currently Data Path Failover is not available on Windows with Ultrium 3 tape
drives. Data Path Failover is also not available on HP-UX at this time.
The Data Path Failover feature is activated by a license key. For ordering
information, see Chapter 12, Parts List, on page 12-1.
For additional information, refer to your device driver documentation.
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Table 2-1. Default SCSI ID for each SCSI drive in a 14U library
Module
Position
Control
Module
Drive 1
0, 1
Drive 2
0, 2
9U
Expansion
Module
Drive 3
-1, 1
Drive 4
-1, 2
Drive 5
-1, 3
Drive 6
-1, 4
Note: You can change a SCSI ID by using the Web User Interface or the Operator
Panel.
2-4
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Table 2-2. Default Loop IDs and their associated AL_PAs for Ultrium Tape Drives in a 14U
library
Drive
Position
Drive Location
Coordinate
Default Loop ID
Default AL_PA
Control
Module
0, 1
XEF
0, 2
XE8
9U Expansion
Module
-1, 1
XE4
-1, 2
XE2
-1, 3
XE1
-1, 4
XE0
Module
Note: Loop IDs are given in decimal format and AL_PA values are given in hexadecimal
format.
You can change a Loop ID by using the librarys operator panel or Web User
Interface. Using a method called hard addressing, the drive then automatically
selects the corresponding AL_PA, which is the identifier that devices use to
communicate. Valid Loop ID values range between 0 and 125. The higher the
number of the Loop ID (and AL_PA), the lower the priority of the device in the
loop.
You can also specify Loop IDs that allow the drive to dynamically arbitrate the
AL_PA with other Fibre Channel devices on the loop. This method avoids conflicts
over the address and is called soft addressing. To dynamically arbitrate the AL_PA,
specify a Loop ID of 126 or 127.
For a complete list of Loop IDs and their corresponding AL_PAs, see the table
below.
Table 2-3. Valid Loop IDs and their associated AL_PAs for Ultrium Tape Drives in the library
7-bit Loop ID
(decimal)
8-bit AL_PA
(hexadecimal)
7-bit Loop ID
(decimal)
8-bit AL_PA
(hexadecimal)
7-bit Loop ID
(decimal)
8-bit AL_PA
(hexadecimal)
XEF
43
XA3
86
X4D
XE8
44
X9F
87
X4C
XE4
45
X9E
88
X4B
XE2
46
X9D
89
X4A
XE1
47
X9B
90
X49
XE0
48
X98
91
X47
XDC
49
X97
92
X46
XDA
50
X90
93
X45
XD9
51
X8F
94
X43
XD6
52
X88
95
X3C
10
XD5
53
X84
96
X3A
2-5
Table 2-3. Valid Loop IDs and their associated AL_PAs for Ultrium Tape Drives in the library (continued)
7-bit Loop ID
(decimal)
8-bit AL_PA
(hexadecimal)
7-bit Loop ID
(decimal)
8-bit AL_PA
(hexadecimal)
7-bit Loop ID
(decimal)
8-bit AL_PA
(hexadecimal)
11
XD4
54
X82
97
X39
12
XD3
55
X81
98
X36
13
XD2
56
X80
99
X35
14
XD1
57
X7C
100
X34
15
XCE
58
X7A
101
X33
16
XCD
59
X79
102
X32
17
XCC
60
X76
103
X31
18
XCB
61
X75
104
X2E
19
XCA
62
X74
105
X2D
20
XC9
63
X73
106
X2C
21
XC7
64
X72
107
X2B
22
XC6
65
X71
108
X2A
23
XC5
66
X6E
109
X29
24
XC3
67
X6D
110
X27
25
XBC
68
X6C
111
X26
26
XBA
69
X6B
112
X25
27
XB9
70
X6A
113
X23
28
XB6
71
X69
114
X1F
29
XB5
72
X67
115
X1E
30
XB4
73
X66
116
X1D
31
XB3
74
X65
117
X1B
32
XB2
75
X63
118
X18
33
XB1
76
X5C
119
X17
34
XAE
77
X5A
120
X10
35
XAD
78
X59
121
X0F
36
XAC
79
X56
122
X08
37
XAB
80
X55
123
X04
38
XAA
81
X54
124
X02
39
XA9
82
X53
125
X01
40
XA7
83
X52
126
X00
41
XA6
84
X51
127
42
XA5
85
X4E
Supported Topologies
The Ultrium 3 Tape Drive can be attached in a two-node configuration, either
directly to a switch as a public device (switched fabric) or directly to a host bus
adapter (HBA) as a private device. It can connect as a public device in a switched
fabric topology (through an F_port) or connect using Arbitrated Loop topology
(through an L_port or FL_port).
2-6
Switched Fabric(Public)
L_Port
FL_Port
N/A
F_Port
LUN Assignments
The logical unit number (LUN) for the Sequential Access device is always LUN 0
of the drive, and the LUN for the Medium Changer device is always LUN 1 (all
other LUNs are invalid addresses). These devices are compatible with the SCSI-3
standard. For information about the SCSI commands for the tape drive and the
library, see the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference and the IBM
System Storage TS3310 Tape Library SCSI Reference.
Note: The Medium Changer SCSI ID is the same as the SCSI ID for the control
path drive. You can enable additional drives to optionally provide Medium
Changer (LUN 1) addressing by configuring more than one logical library or
by enabling additional control paths (see Determining the Number of
Logical Libraries (Partitions) on page 2-1.
2-7
Server Attachment
The library can be attached to servers by using:
v SCSI Interface
v Fibre Channel Interface on page 2-10
SCSI Interface
Note: Although the LVD hardware in the library is capable of operating in
single-ended (SE) mode, SE operation is not recommended or supported.
The library supports SCSI LVD attachments by using SCSI cables with 68-pin,
D-connectors. SCSI adapters must be properly terminated.
Before installing the SCSI cables, inspect all cables for damage. Do not install a
cable if it is damaged. Report the damage immediately by contacting your place of
purchase.
The maximum allowable length of your bus cabling depends on the type of SCSI
bus that you use (LVD).
v For a server with an LVD SCSI bus:
Use a maximum system-to-device cable length of 10 m (33 ft) when attaching
to the host interface board (SCSI) and one or two daisy-chained drives.
Use a maximum system-to-device cable length of 5 m (17 ft) when attaching
to the host interface board (SCSI) and three to six daisy-chained drives.
Note: For maximum performance, it is recommended to have a maximum of
one drive per SCSI bus.
Only use the maximum system-to-device cable length of 25 m (82 ft) when
attaching directly to one device (a point to point interconnection).
2-8
Type of Interconnection
Multi-drop/daisy-chain (1 server and
multiple drives)
12 (LVD)
For maximum performance, multiple SCSI buses may be required (see Using
Multiple SCSI Buses), and IBM Ultrium Tape Drives must be the only target
devices that are active on the bus.
Note: For maximum performance, the quantity of tape drives that you can attach
to one SCSI bus is limited, and is based on the type of bus that you have
and the amount of data compression achieved. Ultra160 SCSI buses have a
bandwidth of 160 MB per second; Ultra320 SCSI buses have a bandwidth of
320 MB per second. The table below lists the types of SCSI buses and gives
the recommended maximum quantity of drives that you can attach.
Table 2-6. Recommended maximum quantity of drives per SCSI bus
Type of SCSI Bus
Type of Drive
LVD Ultrium 3
Ultra160
Ultra320
2-9
2-10
SCSI target ID after rebooting. Also, some software depends on this association, so
you do not want it to change. The issue of SCSI ID assignment is addressed by
persistent binding.
Persistent binding is an HBA function that allows a subset of discovered targets to
be bound between a server and device. Implemented by a WWNN or WWPN,
persistent binding causes a tape drives WWN to be bound to a specific SCSI target
ID. After a configuration has been set, it survives reboots and any hardware
configuration changes because the information is preserved. If a drive needs to be
replaced, the new drive assumes the WWNN of the old drive because the WWNN
for the drive is location-dependent within the library. Because the WWNN does
not change, persistent binding does not need to be changed which would cause an
outage.
2-11
2-12
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svc00167
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No. of
Items
Library
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Power cord for each power supply (If you are installing your library in a rack,
you will need Feature Code 9848, Rack Power Distribution Unit (PDU) power
cord.)
Data cartridge
Cleaning cartridge
Description
3-1
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No. of
Items
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Important:
Description
v If any of these items are missing, please call the appropriate number listed on the
Hotline Card included in your shipment.
4. Remove all internal packaging materials that are securing the Picker assembly.
1
2
a66ug052
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| Figure 3-1. Library with internal packaging material
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Note: Failure to remove all internal packaging material before powering ON
|
the library will result in damage to your library.
|
a. Cut the plastic tie (1 in Figure 3-1) across the top of the picker packaging
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material. DO NOT REMOVE THE TIE, YET.
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3-2
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Note: A hook and loop fastening strap may be used in place of the plastic
tie on some libraries.
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|
|
|
|
|
|
|
|
Important: There are library signal cables very near the raised metal loop
on the right hand side of the control module floor. Be careful
not to cut or damage these cables when removing the plastic tie
pieces in the next step.
c. Remove the plastic tie pieces. The tie should be threaded under a raised
metal loop on each side of the library floor. It may be necessary to cut the
tie in more than one place to remove it from the metal loops.
5. Remove the yellow ribbon-like packing pieces (1 in Figure 3-2) from around
the I/O Station magazines.
a66ug053
|
| Figure 3-2. Yellow ribbon-like packing pieces
|
6. Refer to Figure 3-3 on page 3-4 and ensure that you have removed all of the
|
packaging material.
|
|
3-3
a66ug054
|
| Figure 3-3. Library packaging material pieces
|
If any items are missing from your shipment, call the appropriate number listed on
|
the Quality Hotline card included in your shipment.
|
|
|
|
|
|
|
You can install your library in a rack or on a desktop. In either case, youll need to
perform the following:
v Reducing Library Weight
v Preparing the Library Module(s) for Installation on page 3-6
v Transferring the Bottom Cover from the 5U CM to the 9U EM on page 3-6
|
|
If you are installing your library in a rack, continue with the instructions in
Installing Your Library in a Rack on page 3-11.
|
|
If you are installing your library on a desktop, continue with the instructions in
Installing Your Library on a Desktop on page 3-10.
|
|
|
Once you have completed the rack or desktop installation steps, continue installing
the library beginning with Installing Library Components Removed for Weight
Reduction on page 3-28.
For weight reduction, remove the following components from each unit in the
library:
v Power supplies
v Drives sleds
|
|
|
|
3-4
|
|
|
svc00167
svc00168
||
|
||
||
|
||
|
a66mi022
|
| Figure 3-4. Power Supply
|
For each power supply installed in the library:
|
|
|
1. Loosen the two thumb screws ( 2 in Figure 3-4) on the power supply by
turning them counterclockwise.
|
|
2. To remove the power supply, grasp the handle ( 1 in Figure 3-4) and slowly
pull it toward you, while supporting it from underneath.
|
|
3-5
a66mi023
|
| Figure 3-5. SCSI Drive Sled (detail)
|
For each drive installed in the library:
|
|
|
1. Loosen the two thumb screws ( 2 in Figure 3-5) that hold the drive sled in
place by turning them counterclockwise.
|
|
2. To remove the drive sled, grasp the handle ( 5 in Figure 3-5) and slowly pull it
toward you, while supporting the drive sled from underneath.
1. Ensure that the drive sleds and power supplies have been removed from the
modules to be installed. See Reducing Library Weight on page 3-4.
2. Refer to Figure 3-12 on page 3-14 and determine which library module will be
installed first (on the bottom).
3. If you choose a configuration that has a 9U EM on the bottom it will be
necessary to transfer the bottom cover from the 5U control module to the 9U
module that will be on the bottom. Refer to Transferring the Bottom Cover
from the 5U CM to the 9U EM.
If you choose a configuration that has a 5U CM on the bottom, continue to
Installing Your Library on a Desktop on page 3-10 or Installing Your Library
in a Rack on page 3-11.
|
|
|
|
|
|
|
|
|
|
|
1. Engage the picker assembly lock mechanism (1 in Figure 3-6 on page 3-7).
|
|
3-6
a66mi053
|
| Figure 3-6. Picker locking mechanism
|
2. Turn the 5U Control Module on its side and remove the 5 - T10 Torx bottom
|
cover screws (1 in Figure 3-7 on page 3-8).
|
|
|
|
|
|
Important: DO NOT loosen or remove the screw holding the home sensor
(2 in Figure 3-7 on page 3-8). This screw has the same T10 Torx
head as the cover screws, but it is longer and has a coarse thread
for screwing into the plastic home sensor.
3-7
a66mi091
|
| Figure 3-7. Bottom cover of the 5U Control Module
|
3. Remove the bottom cover from the 5U CM.
|
Note: Ensure that the home sensor plastic piece is mounted on the inner side
of the bottom cover (1 in Figure 3-8 on page 3-9).
|
|
|
3-8
a66mi093
|
| Figure 3-8. Home sensor on inner side of bottom cover
|
Important: Ensure that the picker lock mechanism (1 in Figure 3-9) is
|
engaged as shown. This will prevent the picker mechanism from
|
falling out of the bottom of the 5U CM when it is returned to the
|
upright position without a bottom cover installed.
|
|
|
a66mi089
|
| Figure 3-9. Bottom view of picker assembly lock mechanism
|
4. Return the 5U CM to the upright position.
|
5. Remove the top cover from the 5U CM (4 - #2 Phillips screws).
|
6. Ensure that the front and rear gear racks of both the 5U CM and 9U EM are
|
locked in the upper position (see 2 in Figure 3-17 on page 3-19).
|
7. Turn the 9U EM on its side and install the bottom cover, using the 5 - T10
|
Torx screws.
|
8. Return the 9U EM to the upright position.
|
Chapter 3. Installing the Library
3-9
9. If you are installing your library in a rack, continue with the instructions in
Installing Your Library in a Rack on page 3-11.
10. If you are installing your library on a desktop, continue with the instructions
in Installing Your Library on a Desktop.
|
|
|
|
|
|
|
|
|
If you are installing your library on a desktop, follow the instructions in the
following sections.
v Installing Library Foot Pads
v Installing Library Components Removed for Weight Reduction on page 3-28
|
|
|
If you are installing a 14U library, youll also need to follow the instructions in
Installing a 5U CM or 9U EM in the Middle (or Top) of Your Library
Configuration on page 3-21.
|
|
|
|
|
|
|
|
|
|
|
3-10
a66mi103
|
| Figure 3-10. Foot pad Locations
|
4. Carefully return the library to an upright position.
|
5. Use the lifting sling to place the library module in the desktop location.
|
6. When you finish these desktop installation steps, store the installation sling in a
|
secure location for possible future use. Then continue the library installation
|
with the instructions on Enabling the Picker Assembly on page 3-27.
|
|
|
|
|
|
When you complete these rack installation steps, continue installing your library
by Enabling the Picker Assembly on page 3-27.
|
|
|
|
|
|
|
3-11
|
|
|
|
|
|
The Rack Mount Kit will include rails and hardware to install one library module
in a rack. An Additional Rack Hardware Kit with the necessary parts to install an
additional module will be included with each additional module ordered.
2
a66mi029
|
| Figure 3-11. Rack Mount Kit hardware (parts not sized proportionately in figure)
|
|
Table 3-2. Rack Mount Kit contents
|
Quantity*
Description
Centering nuts:
16
|
||
||
3-12
Quantity*
||
Description
Rails ( 9 in Figure 3-11 on page 3-12)
|
|
Important: If any of these items are missing, please call the appropriate number listed on
the Quality Hotline Card included in your shipment.
|
|
Table 3-3. Additional Rack Hardware Kit contents (included with each expansion module)
Quantity
|
|
Description
Clip/Cage nuts:
v 4 clip nuts for racks with round holes ( 3 in Figure 3-11 on page 3-12)
v 4 cage nuts for racks with square holes ( 4 in Figure 3-11 on page 3-12)
|
|
|
|
|
|
|
|
Important:
|
|
|
Refer to Figure 3-12 on page 3-14 and select one of the possible configurations for
your library installation.
v This additional Rack Hardware Kit will be included with all expansion modules. If you
are not rack mounting your library at this time, store this kit for future use.
v If any of these items are missing, please call the appropriate number listed on the
Hotline Card included in your shipment.
3-13
|
(Recommended) (Recommended)
5U CM
(Recommended)
5U CM
5U CM
9U EM
9U EM
9U EM
5U Control
Module
(Desktop or
Rack Mount)
9U EM
9U EM
5U CM
5U CM
9U EM
5U Control
Module
below
9U Expansion
Module
(Desktop or
Rack Mount)
(Desktop or
Rack Mount)
9U EM
9U EM
5U CM
5U Control
Module
above
2 - 9U
Expansion
Modules
5U Control
Module
between
2 - 9U
Expansion
Modules
5U Control
Module
below
2 - 9U
Expansion
Modules
(Rack Mount
only)
(Rack Mount
only)
(Rack Mount
only)
a66mi092
5U Control
Module
above
9U Expansion
Module
|
| Figure 3-12. Library configurations
|
When deciding on a location in your rack for the library, remember that the
|
Operator Panel is a touchscreen and should be positioned to allow easy access, and
|
the rear of the library should be free from any obstructions to allow easy access to
|
rear panel components. Also, if you think there is a possibility of adding another
|
expansion module to your library in the future, you may want to allow for this
|
when deciding where to locate the library in your rack.
|
||
|
||
|
|
|
svc00167
Note: Before beginning the rack installation of your library, read the information
on Rack Safety in the Safety and Environmental Notices chapter. Also, verify
that no foot pads are installed on the bottom of your library. If foot pads are
installed, perform Removing Library Foot Pads on page 11-21, then return
here.
|
|
|
|
|
|
|
|
The following table gives the amount of rack space required for each library. One
unit of vertical rack space is designated as an EIA. One EIA is equal to 4.45 cm
(1.75 in.).
||
Library
5U control module
5 EIAs (5U)
|
|
9U expansion module
9 EIAs (9U)
3-14
|
|
|
|
The rails ( 9 in Figure 3-11 on page 3-12) in the Rack Mount Kit require five EIAs
of vertical rack space and are installed in the lowest five EIAs of the selected rack
location for the library.
a66ug008
Figure 3-13. EIA identification and rail stud locations for FRONT vertical rack rails
a66ug018
Figure 3-14. EIA identification and rail stud locations for REAR vertical rack rails
|
|
|
|
|
|
|
1. Using a pencil, make a mark below the first EIA ( 1 in Figure 3-13 and 1 in
Figure 3-14) in the five EIAs selected in each vertical rail in your rack. The
bottom of the rail shelf must align with the bottom hole of the first EIA in the
front vertical rails in your rack.
2. The rail studs are located on the front and back of each rail included in the
Rack Mount Kit. The rail studs will be positioned as indicated by the black
filled circles in Figure 3-13 and Figure 3-14:
Chapter 3. Installing the Library
3-15
a. In the front vertical rack rails, rail studs will be positioned as follows:
|
|
|
|
|
|
|
|
|
These clip/cage nuts will be positioned to secure the rack ear screws for the
upper unit of a 14U library.
|
|
|
|
||
|
||
|
|
|
|
3-16
svc00167
a66ug019
|
| Figure 3-15. Rails installed in rack (front view)
|
|
3-17
a66ug020
|
| Figure 3-16. Rails installed in rack (rear view)
|
1. Collapse the rail ( 1 in Figure 3-16). Loosen the nut ( 2 in Figure 3-16), if
|
necessary. The nut should be finger tight.
|
2. Put a centering nut on each rail stud (two studs on the front edge of each rail;
|
two studs on the back edge of each rail) and finger-tighten (The flat side of the
|
centering nut should be against the flange of the rail when properly installed.).
|
v Use the round hole centering nuts ( 1 in Figure 3-11 on page 3-12) for
vertical rack rails with round holes.
|
|
v Use the square hole centering nuts ( 2 in Figure 3-11 on page 3-12) for
vertical rack rails with square holes.
3. From the front of the rack:
a. Position the rail to the applicable side (right or left) and insert the rail studs
through the marked holes in the vertical rack rail.
|
|
|
|
|
Note: The small shelf portion of the left rail should be positioned to the
right side of the rail. The small shelf portion of the right rail should
be positioned to the left side of the rail. Positioning the rails in this
way will form the shelf on which the library will be installed.
|
|
|
|
|
|
|
|
|
b. Place a thumb nut ( 5 in Figure 3-11 on page 3-12) on each stud and
tighten.
4. From the back of the rack:
a. Extend the rail and insert the rail studs through the marked holes in the
vertical rack rail.
|
|
b. Place a thumb nut ( 5 in Figure 3-11 on page 3-12) on each stud and
tighten.
3-18
|
|
|
|
|
|
|
5. From the front of the rack, visually verify that the rail is aligned properly with
the rack. You should see thumb screw holes (for mounting the rack ears) in the
following locations:
v Top hole of the first EIA (see Figure 3-13 on page 3-15)
v Top hole of the second EIA in the vertical rack rails (see Figure 3-13 on page
3-15)
6. Repeat this procedure for the other rail.
|
|
|
|
|
|
|
|
Note: The bottom module in the library is the only module that has a bottom
cover installed.
1. If you are installing a 5U Control Module as the bottom module, remove the
top cover. (4 - #2 Phillips screws).
2. For all configurations, ensure that the front and rear gear racks are locked in
the upper position. See 2 in Figure 3-17.
2
a66mi095
|
| Figure 3-17. Gear racks positions (rear gear racks shown)
|
1
Gear rack in the down
2
Gear rack in the up position
||
position
|
|
3. With a person on each side of the module, lift the module with the sling
|
provided (see Figure 3-18 on page 3-20).
|
|
3-19
a66mi090
|
| Figure 3-18. Sling handles folded properly
|
4. Slide the module partially onto the rail shelves in the rack.
|
5. Continue to support the library module from the front while you remove the
|
sling.
|
6. Push the module into the rack until it contacts the flange on the rear of each
|
rack mount rail.
|
7. Install and tighten the rear thumb screws (1 in Figure 3-19 on page 3-21)
|
located on the flange on the rear of each rack mount rail.
|
|
3-20
a66mi094
|
| Figure 3-19. Rear flange and thumb screw on rack rail
|
Installing a 5U CM or 9U EM in the Middle (or Top) of Your
|
Library Configuration
|
1. If you are installing a 5U control module, ensure that the picker assembly lock
|
mechanism (1 in Figure 3-20 on page 3-22) is engaged as shown.
|
|
3-21
a66mi053
|
| Figure 3-20. Picker assembly lock mechanism
|
2. IMPORTANT: Ensure that the front and rear gear racks are locked in the
|
upper position. See 2 in Figure 3-17 on page 3-19.
|
3. Ensure that the module-to-module alignment pin (1 in Figure 3-21 on page
|
3-23) is in the raised position. If necessary, raise the pin and rotate it half a
|
turn to lock it in the raised position.
|
|
3-22
a66ug017
|
| Figure 3-21. Module-to-Module alignment pin and front thumb screw
|
4. With a person on each side of the module, lift the module with the sling
|
provided. See Figure 3-22 on page 3-24 to see how the sling handles should be
|
folded.
|
|
3-23
a66mi090
|
| Figure 3-22. Sling
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3-24
a66mi018
|
| Figure 3-23. Rear thumb screws
|
13. IMPORTANT: Lower the gear racks into the down (operating) position. See
|
1 in Figure 3-17 on page 3-19.
|
14. If this is a desktop installation, return to Installing Library Foot Pads on
|
page 3-10.
|
15. If this is not the top module in the library, repeat this procedure for the top
|
module.
|
16. If your library is installed in a rack, install the rack ears on the front of all
|
modules to secure the library to the rack (see Installing the Rack Ears on
|
page 3-26).
|
17. Store the installation lifting sling and the desktop kit (library feet and screws)
|
in a secure location for possible future use.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3-25
|
|
|
|
|
Rack ears are installed on the front of each module of a library to retain the
module on the rack shelves.
1. Install the right rack ear (2 in Figure 3-24).
a66ug007
|
| Figure 3-24. Installing the rack ears on a Control Module
|
a. At the bottom right of the I/O Station position on each library module,
|
there is a slot (2 in Figure 3-24). Insert the right rack ear (1 in
|
Figure 3-24 and 7 in Figure 3-11 on page 3-12) into the slot.
|
b. Position the right rack ear flush with the rack. The slots in the rack ear
|
should be positioned as follows:
|
v In the bottom library module, over the holes in the rack that align with
|
the holes in the rack kit rails.
|
v In the middle or top library module, over the holes in the rack that have
|
clip/cage nuts installed.
|
c. Place the screws (8 in Figure 3-11 on page 3-12) in the slots on the right
|
rack ear and tighten.
|
2. Install the left rack ear (3 in Figure 3-24 and 6 in Figure 3-11 on page 3-12).
|
a. Open the left door of the library module slightly.
|
b. Grasp the hinged side of the door and, while pulling on the door, push to
|
the right to expose the slot (4 in Figure 3-24) for the left rack ear .
|
c. Insert the left rack ear (3 in Figure 3-24) into the slot.
|
d. Position the left rack ear flush with the rack. The slots in the rack ear
|
should be positioned as follows:
|
v In the bottom library module, over the holes in the rack that align with
|
the threaded holes in the rack kit rails
|
v In the middle or top library module, over the holes in the rack that have
|
clip/cage nuts installed
|
e. Place the screws (8 in Figure 3-11 on page 3-12) in the slots on the left
|
rack ear and tighten.
|
3. Close the I/O Station and Access doors.
|
4. Repeat this procedure for all modules in the library.
|
3-26
Important: Picker assembly damage or library accessor errors can occur if the front
or rear gear racks are not engaged properly.
1. IMPORTANT: Ensure that the front and rear gear racks are in the down
(operating) position. See 1 in Figure 3-17 on page 3-19.
2. Feel the junction of the gear racks between each library module, front and rear.
Ensure that there are no gaps between the gear racks before you release the
picker assembly lock mechanism.
3. Manually raise the picker assembly while you release the lock mechanism (1
in Figure 3-25).
a66ug055
|
|
|
|
|
|
|
|
|
|
|
|
| Figure 3-25. Releasing the picker assembly lock mechanism
|
4. Release the picker assembly and observe it as it slowly drops to the bottom of
|
the library. It should move smoothly as it travels from one module into the
|
other.
|
|
|
|
|
|
Note: If the picker jumps or bumps noticeably as it travels from one module
into the other, an error is likely to occur when the library is powered on.
Follow the instructions in T083: Robot Assembly not level on page
10-31 to correct the problem.
5. Reinstall the top cover on the top module of the library (4 - #2 Phillips screws).
3-27
|
|
At this point in the installation procedure, you reinstall the drive sleds and power
supplies that were removed for weight reduction.
|
|
|
|
Attention: NEVER install a drive sled when a cartridge is in the drive in the eject
position. Remove the cartridge first.
a66ug011
|
| Figure 3-26. Control Module Drive Sled
|
1. Align the drive sled with the guide rails and guide slots along the tracks ( 3
|
in Figure 3-27).
|
|
|
3
a66ug049
|
| Figure 3-27. Guide rails and guide slots inside a drive slot
|
2. Grasp the handle ( 5 in Figure 3-28 on page 3-29) and slowly slide the drive
|
sled into the drive slot, while supporting the drive sled from underneath.
|
|
3-28
a66mi023
|
| Figure 3-28. Tape Drive (detail)
|
3. Tighten the two thumb screws ( 2 in Figure 3-28) that hold the drive sled in
|
place by turning them clockwise.
|
4. Repeat this procedure for all drives to be re-installed in the library.
|
|
|
3-29
a66mi022
|
| Figure 3-29. Control Module Power Supply
|
1. Replace the power supply component by sliding it into the power supply slot.
|
First, grasp the handle ( 1 in Figure 3-29) while supporting the power supply
|
component from underneath. Then, line up the power supply component with
|
the guides in the power supply slot, and carefully push it into the library.
|
2. Tighten the two thumb screws ( 2 in Figure 3-29) on the power supply
component by turning them clockwise.
3. Repeat this procedure for each library power supply.
|
|
|
Cabling a 5U Library
|
|
3-30
|
| Figure 3-30. Cabling of a 5U library with fibre drives
|
Module communication
||
1
terminator
|
Ethernet cable (customer
|
2
supplied)
|
Module communication
|
3
terminator
|
|
a66ug023
Power cord
|
|
|
|
|
|
4. Connect one end of the drive cable ( 5 in Figure 3-30) to the library, then
connect the other end of the cable to your network. Repeat this for every drive
in your library.
|
|
|
5. Connect one end of the power cord ( 4 in Figure 3-30) in the receptacle in a
power supply in your library, then connect the other end of the cord to your
power source. Repeat this for every power supply in your library.
|
|
|
3-31
7
2
6
a66ug022
||
|
|
|
|
|
|
|
|
|
|
1
2
3
4
5
Module communication
terminator
Module-to-module
communication cable
Ethernet cable (customer
supplied)
Module communication
terminator
SCSI terminators
|
|
|
|
|
|
|
|
|
|
|
|
|
3-32
|
|
|
|
|
|
|
|
v For each SCSI drive, connect one end of a SCSI cable to the lower receptacle
of each SCSI drive (6 in Figure 3-31 on page 3-32), then connect the other
end of the cable tothe host.
v If you prefer to daisy-chain your SCSI drives:
a. Install a SCSI terminator in the upper receptacle of the top SCSI drive in
the daisy-chain.
b. Connect one end of a shorter drive-to-drive SCSI cable included in your
shipment to the lower receptacle of the top SCSI drive in the daisy-chain,
then connect the other end of the cable to the upper receptacle of the next
drive in the daisy-chain. Repeat this for every SCSI drive in your library.
c. On the last drive in the daisy-chain, connect one end of the longer
drive-to-host SCSI cable included in your shipment to the lower
receptacle of the last drive in the daisy-chain, then connect the other end
of the cable to the host.
|
|
Note: Maximum performance of the SCSI drives in your library will not be
achieved if the drives are daisy-chained.
|
|
|
|
|
|
|
|
|
|
|
|
6. Connect one end of the power cord ( 7 and 8 in Figure 3-31 on page 3-32) in
the receptacle of a power supply in your library, then connect the other end of
the cord to your power source. Repeat this for every power supply in your
library.
7. Continue with Step 4: Powering ON the Library on page 3-34.
|
|
To cable a 23U library (control module) with SCSI and Fibre Channel drives,
complete the following steps:
|
|
|
|
|
|
|
|
|
|
|
|
SCSI and Fibre Channel drives can reside in the same library; however, they can
not reside in the same logical library.
1. Install a module communication terminator in the upper receptacle of the
upper module of your library.
2. Install one end of one of the module-to-module communication cable in the
lower receptacle of the upper module of your library, then install the other end
in the upper receptacle of the middle module of your library.
3. Install one end of the other module-to-module communication cable in the
lower receptacle of the middle module of your library, then install the other
end in the upper receptacle of the bottom module of your library.
4. Install a module communication terminator in the lower receptacle of the
bottom module of your library.
5. Install one end of the customer-supplied Ethernet cable in the Library Control
Blade Ethernet port, then connect the other end of the cable to your network.
|
|
|
|
|
|
|
|
|
|
|
|
6. For SCSI drives, installation of the SCSI cable(s) and terminator(s) depends
upon how many drives are in your library.
For maximum drive performance:
v Install a SCSI terminator in the upper receptacle of each SCSI drive in your
library.
v Connect one end of a SCSI cable to the lower receptacle of each SCSI drive,
then connect the other end of the cable to the host.
v If you prefer to daisy-chain your SCSI drives:
a. Install a SCSI terminator in the upper receptacle of the top SCSI drive in
the daisy-chain.
Chapter 3. Installing the Library
3-33
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Note: Maximum performance of the SCSI drives in your library will not be
achieved if the drives are daisy-chained.
7. For Fibre drives:
v Install one end of the drive fibre cable in a fibre drive in the library, then
connect the other end of the cable to your network. Repeat this for every
fibre drive in your library.
8. Connect one end of the power cord in the receptacle of a power supply in your
library, then connect the other end of the cord to your power source. Repeat
this for every power supply in your library.
9. Continue with Step 4: Powering ON the Library.
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3-34
4-1
Note: Make sure that the library is connected to the network before modifying
network settings.
To modify network settings, you need to provide the data for the following fields:
v Library Name is the network name you want to assign to the library. The library
name can be up to a maximum of twelve characters long.
v Dynamic Host Configuration Protocol (DHCP) setting defaults to enabled.
Setting the library to enable triggers via DHCP to automatically configure the
library network settings. Enable makes the IP Address, Subnet Mask, and
Default Gateway text boxes unavailable. Disable makes the IP Address,
Subnet Mask, and Default Gateway text boxes available for you to manually
set the library network settings.
v IP Address is the IP Address of the library. This text box is available only if
DHCP is disabled.
v Default Gateway is the IP Address of the default gateway for your portion of
the Ethernet network. This text box is available only if DHCP is disabled.
v Subnet Mask text box is available only if DHCP is disabled.
4-2
Depending on the configuration, the library contains at least one I/O Station,
which can contain one or two magazines. Each magazine contains six slots.
v A control module contains six I/O Station slots, and one magazine.
v A 9U expansion module contains twelve I/O Station slots, and two magazines.
Both magazines in a 9U expansion module must be configured the same way.
Note: If the library consists of a control module only, the I/O Station must be
configured as I/O Station slots.
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Storage slots in an I/O Station configured as storage are normally assigned across
multiple logical libraries. In order to increase or decrease the number of I/O
Station slots in the library. If it is desired to keep all the cartridges in a particular
logical library together,
v Export the cartridges by logical library and keep them grouped together.
v Delete all logical libraries from the I/O station.
v Import as a group back to that particular logical library after the I/O Station
slots have been reconfigured.
4-3
communicate with a tape drive at a specific SCSI ID, but that SCSI ID might
already have been configured for use in another logical library.
Note: SCSI tape drives use SCSI IDs that are limited to a numerical value between
0-15. Fibre Channel tape drives use Loop IDs that are limited to a numerical
value between 0-125.
For more information on drive IDs, refer to Determining SCSI and Fibre Channel
IDs on page 2-4
4-4
Note: On the Web User Interface, all logical libraries must be deleted for the
Automatic button to appear. If the Automatic button does not appear, delete
all existing logical libraries.
4-5
4-6
4-7
4-8
The library has a local interface, the Operator Panel, and a remote Web User
Interface (UI).
The Operator Panel is located on the front door of the control module (CM) and
allows users to work locally on the library via the user interface. The Web UI
allows users to view and perform some library functions from remote sites and is
best viewed using Internet Explorer 4.0 or higher.
Operator Panel
The Operator Panel is physically attached to the front door of the control module
(CM). The user interface appears on the touchscreen LCD display of the Operator
Panel for executing basic library management functions. Audible feedback, such as
key click sounds, are generated when a user touches a button on the touchscreen.
5-1
a66ug051
Figure 5-1. Operator Panel common header elements and subsystem status buttons
5-2
Keyboards
When a user touches a text box requiring data entry, a keyboard screen appears.
Either the alphabetic or numeric keyboard appears, depending on the type of input
field. All alphabetic character entries are lower case. The text box appears at the
top of the screen and the number/characters appear as they are entered. The 123
button opens the numeric keyboard from alphabetic keyboard, The abc button
opens the alphabetic keyboard from the numeric keyboard. The back arrow erases
one character at a time.
Attention: To use the touchscreen effectively, tap lightly to make your selections.
a66ug028
Login Screen
To fill in the User name, lightly touch the blank field to display the alphabetic and
numeric touch pads then, use the touch keys to spell out the user ID and touch
OK. Similarly, enter the Password and touch OK.
For initial login, the administrator should use the following:
v User name: admin
v Password: secure
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Home Page
The Home Page screen provides tabular data on the capacity of the various areas
of the library. Use this screen to see a quick summary of the capacity of the
selected logical library based on a user login.
5-3
a66ug025
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If users have access to more than one logical library, they can navigate to other
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logical libraries using arrows next to the logical library name at the top of the
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screen.
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If a user is logged in, the first logical library that they have access to, in
alphabetical order, appears.
5-4
a66mi063
a66ug029
v The Operations menu consists of commands that enable you to change the
librarys mode of operations, import and export cartridges, load and unload
drives, move media, and shutdown/restart the library.
v The Tools menu consists of commands that you can use to maintain your library
such as viewing operator interventions, capturing the library snapshot,
identifying ports, and updating firmware using an FMR (Firmware) cartridge.
5-5
a66mi065
The following figure is a menu tree showing all functions available from the
Operator panel interface.
Operations
Setup Wizard
Move Media
Operator Interventions
Insert Media
Drive Mgmt
Remove Media
Drive Info
Create Users
About Library
Modify Users
Service
Cleaning Slots
Internal Network
Load Drive
System Settings
Drive IDs
Unload Drive
Security
Licenses
Display Settings
Network Config
Shutdown
Network Mgmt
Control Path
5-6
Tools
a66ug009
Setup
Welcome Page
Monitor System
System Summary
Library Map
Logged in Users
Network Settings
Manage Cartridges
Data Cartridges
Cleaning Cartridges
I/O Station
Manage Drives
Load
Unload
Clean
State (Online/Offline)
Control Paths
Drive IDs
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Manage Library
Setup Wizard
Chapter 5. User Interfaces
5-7
Table 5-1. Menus available from the Web User Interface (continued)
Logical Libraries
Cleaning Slots
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Feature Licenses
Email Notifications
Contact Information
Save/Restore Configuration
Manage Access
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Users
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Operator Interventions
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Shutdown/Restart Library
User Privileges
User privilege levels are manually assigned to user accounts created within the
library. Controlling access to screens and operations within the library preserves
the integrity of the library and the data that is stored within the library.
There are two types of user privileges in the library.
v Administrative users are allowed access to the entire physical library and all of
its logical libraries. One and only one administrator user must be assigned the
login name admin.
v Users are allowed to operate a logical library, but not perform actions that affect
the physical library.
User privileges include:
v A screen saver is invoked after 10 minutes of inactivity on the Operator Panel.
The Web User Interface (UI) does not use a screen saver. The User,
Administrative user, or Service user who is inactive between 10 and 30 minutes
returns to the last accessed screen when activating the screen again.
v Any logged in User, Administrative user, or Service user who is inactive for
more than 30 minutes is logged out.
v Up to 10 Users and/or one Administrative user can be logged in at one time on
the Web UI. Only one user (Administrative or Service) can be logged in at one
time on the Operator Panel. One Administrative user can disconnect another
Administrative user.
5-8
Administrative User
User
Setup Wizard
Logical Libraries->Create
Logical Libraries->Delete
Users->Create
Users->Modify
Cleaning Slots
Drive IDs
Licenses
Network Config
Network Management->SSL,
Trap Registration, SNMP
Version
Control Path
Media->Move
Media->Insert
Media->Remove
Cleaning Media->Insert
Cleaning Media->Remove
Logical Libraries->Change
Mode
Drive->Load
Drive->Unload
Drive->Change Mode
System Shutdown
Operator Interventions
Drive Management
Drive Info
About Library
Service
Internal Network
Setup
Operations
Tools
5-9
Table 5-2. Administrative User and User Command and Access (continued). (X if access
allowed; if access not allowed)
Menu Command
Administrative User
User
System Settings
Security
Display Settings
Table 5-3. Web User Interface Menu Commands and Access. (X if access allowed; if
access not allowed)
Menu Command
Administrative User
User
System Summary
Library Map
Logged In Users
Network Settings
Data Cartridges
Cleaning Cartridges
I/O Station
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Load
Unload
Clean
State (Online/Offline)
Control Paths
Drive IDs
Setup Wizard
Logical Libraries
Cleaning Slots
Monitor System
Manage Cartridges
Manage Drives
Manage Library
Settings
Feature Licenses
Email Notifications
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Contact Information
Save/Restore Configuration
Manage Access
5-10
Table 5-3. Web User Interface Menu Commands and Access (continued). (X if access
allowed; if access not allowed)
Menu Command
Administrative User
User
Users
Service Library
Operator Interventions
Shutdown/Restart Library
5-11
5-12
Initial configuration customizes the library for your specific needs and
environment. Use the Operator Panel Setup Wizard to configure your library.
Details on using the Setup Wizard include:
v The only time that you do not need to log in to the library is when the Setup
Wizard appears on the Operator Panel the first time the library is turned on.
v After a timeout period of one hour, the Setup Wizard will close, and you will be
logged out of the library. Use the default Admin account to log in on the
Operator Panel.
v If you timeout of the Setup Wizard or do not complete all the Setup Wizard
screens, the library will apply the default configuration settings plus whatever
modifications (if any) you made. The default settings are as follows:
Network settings: DHCP enabled (IP addresses are dynamically assigned to
network devices in your network.)
I/O Station slots: 6 (in the control module)
Cleaning cartridge slots: 1
Logical libraries: 1
v You can only configure network settings on the Operator Panel, and you cannot
log in to the library from the web interface until you have configured network
settings.
v You can always return to the Setup Wizard whenever you are logged in to the
Operator Panel.
v Any administrative users you create will also be able to use the Setup Wizard as
well as Setup and Operations menu commands to reconfigure the library.
v If necessary, you can cancel out of the Setup Wizard on the Operator Panel and
begin using the library locally with the default settings in place. If you accept
the default network configuration settings, you will not be able to access the
6-1
library remotely from the Web User Interface. You can, however, return to the
Setup Wizard at any time and modify network and other settings.
Important: Use the Appendix D, Library Configuration Form, on page D-1 to
record all library settings. At this time, there is no way to
electronically save and restore library settings.
a66ug028
1. Touch the User name text field to access the alphanumeric keyboards.
2. Use the alphabetic keyboard to enter admin, then touch OK.
3. Touch the Password text field to access the alphanumeric keyboards.
4. Use the alphabetic keyboard to enter secure, then touch OK.
5. Touch OK again to access the Home Page screen which displays the default
configuration of the library.
6-2
Important: If at any point you touch Cancel while in the Setup Wizard, the Setup
Wizard: Cancel screen appears. The screen is dynamically updated to
indicate what the current configuration of the library is, including any
settings that have been applied thus far in the Wizard. Touching
Cancel on the Cancel screen navigates you back to the last accessed
screen in the Setup Wizard. Touching OK applies the current settings
and returns you to the Home Page screen.
1. If the Setup Wizard: Welcome screen does not display automatically, select
Setup Setup Wizard to display the Welcome screen.
2. After reading the information on the screen, touch Begin.
6-3
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Note: The Setup Wizard is not available from the Web User Interface.
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Note: A Data Path Failover license key (Feature Code 1682) is entered at the host.
Refer to the device driver documentation shipped with your library and the
installation instructions shipped with your license keys for more
information.
Touch No if you would like to continue configuring your library without entering
a license key.
To enter a license key:
1. Locate the license key labels.
2. Touch Yes.
3. Touch the License Key text field to access the alphanumeric keyboards.
4. Use the alphanumeric keyboards to enter the key.
5. Touch Apply.
6. Touch Close to continue.
7. Verify that your library has the correct number of licensed slots by selecting
the Home icon ( 1 in Figure 5-1 on page 5-2) to view the Home Page screen.
8. Place a license key label on the cover plate located on the rear of the library to
the right of the Library Control Blade.
9. Place another license key label on the Appendix D, Library Configuration
Form, on page D-1 for safe keeping.
10. Repeat this procedure for each license key.
6-4
1. Touch Yes.
2. Using the up and down arrows, choose the number of cleaning slots you
would like to assign in your library.
3. Touch Next to continue.
The library has six I/O Station slots assigned as a default. If you purchased a E9U
expansion module and a Capacity Expansion license key (Feature Code 1640), you
can assign additional I/O Station slots. Up to 12 I/O Station slots can be assigned
in each E9U expansion module. If you do not wish to assign additional I/O Station
slots, touch No to continue configuring your library.
To assign additional I/O Station slots:
1. Touch Yes.
2. Using the up and down arrows, choose the number of I/O Station slots you
would like to assign in your library.
3. Touch Next to continue.
6-5
2. Touch Apply to save the date and time settings and to continue.
3. Touch Close to continue.
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Note: Do not bulk load cartridges into the bottom two rows of the library. Also, if
your library is 23U or larger, do not bulk load cartridges into the top slot of
column 4 or column 5. These storage slots are not accessible by the robot
due to mechanical limitations.
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Storage slots are not assigned consecutively in a logical library. To ensure that your
cartridges get placed in the correct logical library, import your data cartridges via
the I/O Station following the procedure below.
1. Determine the number of available storage slots in each logical library by
referring to the Library Map on the Web User Interface (Monitor System
Library Map).
2. Using the right and left arrows near the top of the screen, scroll between logical
libraries and make note of the number of storage slots assigned to each logical
library.
3. Load the I/O Station with data cartridges.
4. Choose the logical library to which these cartridges are to be assigned.
5. Select Operations Insert Media.
6. Repeat this procedure until all data cartridges have been imported into the
library.
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6-6
6-7
6-8
Drives
Cartridges
7-1
This menu item gives information on the overall health of the library, as well as,
the current assignment of I/O slots, drives, cleaning cartridge slots, and storage
slots.
For information on using the Setup Wizard, refer to Chapter 6, Configuring the
Library, on page 6-1.
7-2
6.
7.
8.
9.
Use this menu to create logical libraries within your library. The maximum number
of logical libraries allowed in the library is equal to the number of drives installed
in the library. For more information, see Determining the Number of Logical
Libraries (Partitions) on page 2-1 and Working with Logical Libraries on page
4-4.
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Use this menu to delete or modify logical libraries within your library. The modify
function is only available from the Web User Interface. When all library resources
are assigned to logical libraries, at least one logical library must be deleted to make
library resources available before a new logical library can be created or an existing
logical library can be modified.
The maximum number of logical libraries allowed in the library is equal to the
number of drives installed in the library. For more information, see Working with
Logical Libraries on page 4-4.
Use this menu item to designate slots for cleaning cartridges in your library and
automatically enable the AutoClean function. All cleaning cartridges must have
CLNxxx as part of its bar code in order for the librarys bar code scanner to
recognize it as a cleaning cartridge.
For information, see Cleaning Slots Configuration on page 4-2.
7-3
A 5U library has six I/O Station slots. A14U library can have six (in the control
module), twelve (in the expansion module), or all eighteen (six in the control
module plus 12 in the expansion module) I/O Station slots. For more information,
see Configuring I/O Stations on page 4-3.
License keys can be purchased for Capacity Expansion (Feature Code 1640) and
Path Failover (Feature Code 1682). The Capacity Expansion license key will expand
the capacity of your 14U library in increments of 46 slots. The Path Failover feature
supplies two license keys: one for Control Path Failover and one for Data Path
Failover. For more information, see Feature Licenses on page 1-9.
After entering a license key, place one of the extra license key labels on the
Appendix D, Library Configuration Form, on page D-1.
An administrative user can use this menu item to modify or delete any user
account.
7-4
The date and time on your library will need to be changed at the initial installation
of your library, after a power outage, and when daylight savings time comes and
goes. For more information on changing the date and time on your library, see
Step 4: Set up the Library Network Configuration on page 6-3.
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When enabled, this feature will automatically send an email containing a library
log (snapshot) or drive dump, along with the library serial number, the RAS ticket
number, and the DR code to an email address that you specify whenever an
Operator Intervention occurs.
1. Follow the menu path shown above.
2. Type the email address to which the library should send notifications.
3. Select the Alert level of the notification filter. It is recommended that you select
Low if you need to be notified of all RAS Operators Interventions.
4. Click OK.
5. Check to make sure that the email address you provided is enabled for
notification.
6. Select the Outgoing Server (SMTP) from Library Task Settings.
7. Key in the Network Server IP address.
8. Create a name to distinguish between libraries in the sender address box.
9. Select Submit Change.
The architecture of the library has two ethernet networks in it. The Library Control
Blade (LCB) can be connected to your network for remote management via the
web interface. There is also an internal network that the LCB communicates on.
The internal network includes the Service Ethernet Port (which happens to be
physically located on the outside of the LCB).
The LCB has two networks with associated IP addresses. You cannot have two
devices with the same IP trying to communicate with the LCB. The internal
network is set by default to a 10.10.10.X set of IPs.
7-5
To prevent conflict with the other devices on the network that may have the same
IP, the library internal network can be reconfigured to addresses that range from
10.10.20.x to 10.10.90.x.
Enabling SSL
Administrative users can enable or disable SSL settings. The default setting is
disable.
Selecting Apply applies the modified settings to all tabs: SSL, Trap Registration,
and SNMP Version.
7-6
Selecting Apply applies the modified settings to all tabs: SSL, Trap Registration,
and SNMP Version.
The following options are available on the screen:
v Create IP address
An empty IP Address field appears at the top of the list.
Default Port number is 162.
If no IP Address is selected, the Modify and Delete buttons are dimmed.
v Modify IP address
If an IP Address is selected, the Create button is dimmed.
v Delete IP address
If an IP Address is selected, the Create button is dimmed.
You must configure your librarys network before you can use the remote Web
User Interface. For more information, see Modifying Network Settings on page
4-1 and Step 4: Set up the Library Network Configuration on page 6-3.
7-7
When powering down the library under normal circumstances (e.g. the library is in
an idle state - no movement, backup operations, accessing of log files, etc), it is
acceptable to power down the library via the power switch. However, when there
is an operation in process, the library needs to be shutdown using this menu item.
Shutdown shuts down the librarys operating system and firmware. This prepares
the library to physically turn off power. When performing a shutdown, the library
finishes all active commands received from the host application and does not
process any new commands. It also shuts down all logical libraries. Always
perform a shutdown from the Operator Panel before removing power from the
library.
To completely remove power from the library, including the power supplies, press
the front power switch once. To turn the library back on, press the front power
switch again and then follow the login procedure.
Important: If you do not perform library shutdown before you power off the
library, loss of data could occur.
Restart shuts down and restarts the librarys operating system and firmware.
When performing a restart, the library finishes all active commands received from
the host application and does not process any new commands. The library shuts
down all logical libraries and restarts them during the reboot. In addition, the
library performs an inventory of cartridges, tape drives, and slots during a reboot.
7-8
6. Press the power button located on the front of the control module.
7. Toggle the power switch on each power supply to the OFF (O) position.
8. Disconnect the librarys power cords from their electrical source.
This menu item provides a method for managing any logged service action tickets.
If no logged service action tickets are on file, the following message is displayed:
No operator interventions were found.
This menu item allows the capturing of a library log. Wait for the Save window to
appear, then click on Save. The log can be saved to the host and emailed to a
remote site for diagnosis.
7-9
The About Library command gives status information about the host, including
the following:
v Host name
v AIN number (part number)
v Serial number
v Firmware level
v Current date and time
Touch the Logical Library Info button to display the information about each
logical library, including the following:
v Control path
v Serial number
v Status
v Slots
v Media
v Drives
Touch the View Drive Info button to display the information described in
Viewing Drive Information on page 7-13.
This menu item enables you to set the I/O Station Door to either a locked or an
unlocked state. This command applies to the I/O Station slots in all modules of the
library.
Firmware Upgrades
The following sections give information on upgrading library and drive firmware.
Any time you upgrade library and/or drive firmware, record the firmware level on
the Appendix D, Library Configuration Form, on page D-1.
Important: When updating firmware:
v Ensure all host applications are varied offline.
v Do not power-off the drive until the update is complete, or the
firmware may be lost.
7-10
Administrative users can use the Update Library Firmware command to download
firmware to the library. Updating library firmware can be performed only from the
Web User Interface.
To update library firmware:
1. Download the latest level of library firmware to your host computer by visiting
http://www-1.ibm.com/servers/storage/tape/lto/.
2. From the Web User Interface, select Service Library Update Library
Firmware.
3. Browse to the file on your computer, select the .tgz file that was downloaded
from the IBM web site, then click Update Library Firmware. The Web User
Interface will indicate that the operation has completed. This means that the
firmware file has been successfully moved from the host computer to the
library.
4. Wait for the library to reboot before resuming normal library operations. It will
be several minutes before the library reboots.
Important: After the update process starts, you must wait until the library reboots.
Do not attempt to interrupt the process in any way, or the upgrade will
not be successful.
A third option is to update your drive firmware through the Web User Interface.
For more details, see Updating Drive Firmware Using the Web User Interface on
page 7-12.
The recommended method to update drive firmware:
1. Download the latest drive firmware to your host computer by visiting
http://www-1.ibm.com/servers/storage/tape/lto/.
2. Update all SCSI and/or fibre drives in the library by using the ITDT tool. Refer
to Using the ITDT SCSI Firmware Update, Dump Retrieval and Drive Test
Tool.
Using the ITDT SCSI Firmware Update, Dump Retrieval and Drive
Test Tool
A newly designed tool, ITDT, is a tool with multiple functional capability and is a
very quick, convenient and efficient method for drive firmware updates. As a note,
drive dump retrievals can be performed by the tool as well.
Chapter 7. Operating Procedures
7-11
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Administrative users can use the Update Drive Firmware command to download
firmware to the drive.
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7-12
mounted in drives during the update process, the library loses track of
the cartridge home cell in storage, resulting in library and host
inventory issues.
Creating a Drive FMR (Firmware) Cartridge:
You must create an FMR cartridge, if you do not already have one, to update drive
firmware with this method. FMR cartridges are created using a blank (scratch) data
cartridge. To create an FMR cartridge of a drive firmware version already in use in
your library, follow the steps below:
1. Select Tools Update Drive Firmware Create Firmware Cartridge.
2. When the Operator Panel displays the request, place a blank, scratch cartridge
into the top slot of the empty I/O station. If other cartridges reside in the I/O
Station, remove them before inserting the FMR cartridge.
After the I/O Station door is closed, select System on the I/O Assignment
screen. The library moves the media from the I/O station to the source drive
and instructs the source drive to create an FMR cartridge from its current code
version.
Drives
The following sections contain information on operating the drives installed in
your library.
This menu item provides the following information for each drive:
v Drive location
v Control path (Yes or No)
v Vendor ID
v Model number
v Type
v Serial number
Chapter 7. Operating Procedures
7-13
v Firmware level
Loading a Drive
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This menu item takes a cartridge from a cleaning slot or storage slot and loads it
into the selected drive.
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Unloading a Drive
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This menu item enables you to choose the drive to unload from a list of loaded
drives. The cartridge being unloaded from the drive will be returned to its
designated storage slot.
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From the Web User Interface: Manage Drives Change State of Drives
Before replacing a drive in the library, the installed drive that is to be replaced
must be taken offline. After the new drive is installed, it must be taken online. Use
these menu items to take drives offline/online.
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The lowest drive physically in a logical library is automatically set as the control
path drive for that logical library. Each drive in a logical library can be a control
path drive. Use this menu item to assign an additional control path drive in a
logical library.
For more information, see Using Multiple Control Paths on page 2-2.
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7-14
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The library automatically sets SCSI and Fibre Channel drive IDs. Use this menu
item if your host system requires different IDs than those chosen by the library.
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For more information, see Determining SCSI and Fibre Channel IDs on page 2-4
and Selecting Drive IDs and Drive Types on page 4-3.
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Record all drive IDs on the Appendix D, Library Configuration Form, on page
D-1.
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From the Web User Interface: Manage Drives Drive Fibre Port Channels
Use this menu item to modify the port setting of Fibre Channel drives installed in
your library. For more information, see Supported Topologies on page 2-6.
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To capture a drive dump, use the ITDT tool or the Web User Interface . For more
information, see Using the ITDT SCSI Firmware Update, Dump Retrieval and
Drive Test Tool on page 7-11or Capturing Drive Dumps.
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From the Web User Interface: Service Library Capture Drive Logs
Administrative users can use the Capture Drive Logs command to capture
information about the status of the drive at the time of an error.
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Cartridges
The following sections contain information on working with cartridges.
After a data cartridge is loaded in the I/O Station, assign the data cartridge to a
logical library. (For more information on cartridge assignment, see Understanding
Cartridge Assignment in the Library on page 4-1.)
After the cartridge has been assigned to a logical library, choose where in the
logical library that the cartridge will reside.
7-15
properly seated by sliding open the cartridge door and visually inspecting
the leader pin. For more information, see Repositioning or Reattaching a
Leader Pin on page 8-10.
|
|
A data cartridge is removed from a storage slot to the I/O Station. Before the same
data cartridge can be inserted into another logical library, it must be moved from
one I/O Station slot to another and then assigned to a different logical library.
This menu item is used to move data cartridges between the I/O Station, storage
slots, and drives. You can view information about a specific cartridge if its volume
serial number is known. Otherwise, if the volume serial number is unknown, you
can filter media by one of the following locations:
v I/O station
v Storage
v Drives
All cleaning cartridges must have CLNxxx as part of its bar code in order for the
librarys bar code scanner to recognize it as a cleaning cartridge.
Note: Cartridges can be damaged during shipping or from being mishandled.
Before inserting a cartridge in your library, check that the leader pin is
properly seated by sliding open the cartridge door and visually inspecting
the leader pin. For more information, see Repositioning or Reattaching a
Leader Pin on page 8-10.
7-16
These menu items will remove a cleaning cartridge from its assigned cleaning slot
to the I/O Station for removal from the library. This will be necessary when a
cleaning cartridge expires and needs to be replaced.
To replace an expired cleaning cartridge, refer to Inserting a Cleaning Cartridge
on page 7-16.
All cleaning cartridges must have CLNxxx as part of its bar code in order for the
librarys bar code scanner to recognize it as a cleaning cartridge.
7-17
7-18
To ensure that your IBM Ultrium Tape Drive conforms to IBMs specifications for
reliability, use only IBM LTO Ultrium tape cartridges. The IBM TotalStorage LTO
Ultrium 400 GB Data Cartridge cannot be interchanged with the media used in
other IBM non-LTO Ultrium tape products.
The different generations of IBM TotalStorageUltrium data cartridges can be
identified by color:
Data Cartridge
Case Color
Ultrium 3 WORM
Ultrium 3
Slate blue
Ultrium 2
Purple
Ultrium 1
Black
All three generations contain 1/2-inch, dual-coat, metal-particle tape. The native
data capacity of Ultrium data cartridges is as follows:
Data Cartridge
Ultrium 3 WORM
Ultrium 3
Ultrium 2
Ultrium 1
You can order tape cartridges with the bar code labels included, or you can order
custom labels. To obtain tape cartridges and bar code labels, see Ordering Media
Supplies on page 8-18.
8-1
Cartridge Compatibility
Table 8-1. Ultrium data cartridge compatibility with Ultrium 3 tape drive
IBM TotalStorage LTO Ultrium Data Cartridges
IBM Ultrium
Tape Drive
400 GB (Ultrium 3)
200 GB (Ultrium 2)
100 GB (Ultrium 1)
Read/Write
Read only
400 GB WORM
Ultrium 3
Read/Write
Data Cartridge
When processing tape in the cartridges, Ultrium Tape Drives use a linear,
serpentine recording format. The Ultrium 3 drive reads and writes data on 704
tracks, sixteen tracks at a time. The first set of tracks ) is written from near the
beginning of the tape to near the end of the tape. The head then repositions to the
next set of tracks for the return pass. This process continues until all tracks are
written and the cartridge is full, or until all data is written.
Figure 8-1. The IBM TotalStorage LTO Ultrium 400 GB Data Cartridge
Write-protect Switch
Label area
Leader Pin
Insertion guide
The cartridge door ( 2 in Figure 8-1) protects the tape from contamination when
the cartridge is out of the drive. Behind the door, the tape is attached to a leader
pin ( 3 in Figure 8-1). When the cartridge is inserted into the drive, a threading
mechanism pulls the pin (and tape) out of the cartridge, across the drive head, and
onto a non-removable take-up reel. The head can then read or write data from or
to the tape.
The write-protect switch ( 4 in Figure 8-1) prevents data from being written to the
tape cartridge. For more information, see Write-Protect Switch on page 8-7.
8-2
The label area ( 5 in Figure 8-1 on page 8-2) provides a location to place a label.
For more information, see Bar Code Label on page 8-4.
The insertion guide ( 6 in Figure 8-1 on page 8-2) is a large, notched area that
prevents the cartridge from being inserted incorrectly.
All generations of the LTO Ultrium Data Cartridge have a nominal cartridge life of
5000 load and unload cycles.
Capacity Scaling
To control the capacity of the cartridge (for example, to obtain a faster seek time)
issue the SCSI command SET CAPACITY. For information about this command,
refer to the IBM TotalStorage Ultrium Tape Drive SCSI Reference.
WORM Media
a66ug050
Because standard read/write media are incompatible with the WORM feature, a
specially formatted WORM tape cartridge is required. Each WORM cartridge has a
unique, worldwide cartridge identifier (WWCID), which comprises the unique CM
chip serial number and the unique tape media serial number. Ordering Media
Supplies on page 8-18 provides information on how to choose and purchase the
appropriate WORM tape cartridges for your library.
8-3
v When the drive senses a WORM cartridge, the firmware prohibits the changing
or altering of user data already written on the tape. The firmware keeps track of
the last appendable point on the tape.
Cleaning Cartridge
A specially labeled IBM LTO Ultrium Cleaning Cartridge is supplied in your
shipment to clean the drives in your library. The drive itself determines when a
head needs to be cleaned and communicates this to the library.
When the cleaning is finished, the drive ejects the cartridge and the Picker takes
the cartridge and places it back in its designated cleaning slot.
To remove a cleaning cartridge from its designated cleaning slot, export it from the
library.
The IBM Cleaning Cartridges are valid for 50 uses. The cartridges LTO-CM chip
tracks the number of times that the cartridge is used.
8-4
Table 8-2. Bar code label requirements for Ultrium tape drives and libraries
Ultrium Tape Drive/Library
3580
Not required
3581
3582
Required
3583
Required
TS3310 (3576)
Required
TS3500 (3584)
Required
TS3100 (3573)
Required
When read by a librarys bar code reader, the bar code identifies the cartridges
VOLSER to the library. The bar code also tells the library whether the cartridge is a
data cartridge or cleaning cartridge. In addition, the bar code includes the
two-character media-type identifier Lx, where x equals 1, 2, or 3. L identifies the
cartridge as an LTO cartridge. 1 indicates that the cartridge is the first generation
of its type; 2 indicates that the cartridge is the second generation of its type; 3
indicates that the cartridge is the third generation of its type. Figure 8-3 on page
8-6 shows a sample bar code label for the LTO Ultrium Tape Cartridge.
Tape cartridges can be ordered with the labels included or with custom labels. To
order tape cartridges and bar code labels, see Ordering Media Supplies on page
8-18. The bar code for usage in IBM tape libraries must meet predefined
specifications. They include (but are not limited to):
v Eight uppercase alphanumeric characters, where the last two characters must be
L3, L2, or L1
v Label and printing to be non-glossy
v Nominal narrow line or space width of 0.423 mm (0.017 in.)
v Wide to narrow ratio of 2.75:1
v Minimum bar length of 11.1 mm (0.44 in.)
Table 8-3. Cartridges and VOLSERs compatible with the Ultrium 3 Tape Drive
Cartridges
VOLSER
xxxxxxL3
xxxxxxLT
xxxxxxL2
xxxxxxL1
CLNUxxL1
*An Ultrium 3 Tape Drive must have a minimum firmware level of 54xx for it to be
compatible with the WORM cartridge.
The LTO cartridge label uses the bar code symbology of USS-39. A description and
definition is available from the Automatic Identification Manufacturers (AIM)
specification Uniform Symbol Specification (USS-39) and the ANSI MH10.8M-1993
ANSI Bar code specification.
8-5
To determine the complete specifications of the bar code and the bar code label,
visit the web at http://www.ibm.com/storage/lto (search for IBM LTO Ultrium
Cartridge Label Specification), or contact your IBM Sales Representative.
When attaching a bar code label to a tape cartridge, place the label only in the
recessed label area (see 4 in Chapter 8, Using Ultrium Media, on page 8-1). A
label that extends outside of the recessed area can cause loading problems in the
drive.
Attention: Do not place any type of mark on the white space at either end of the
bar code. A mark in this area may prevent the library from reading the label.
T
L3
a69i0082
Figure 8-3. Sample bar code label on the LTO Ultrium 3 Tape Cartridge. The volume serial number (LTO123) and bar
code are printed on the label.
8-6
Write-Protect Switch
The position of the write-protect switch on the tape cartridge (see 1 in Figure 8-4)
determines whether you can write to the tape. If the switch is set to the:
(solid red), data cannot be written to the tape.
v The locked position
v The unlocked position (black void), data can be written to the tape.
If possible, use your servers application software to write-protect your cartridges
(rather than manually setting the write-protect switch). This allows the servers
software to identify a cartridge that no longer contains current data and is eligible
to become a scratch (blank) data cartridge. Do not write-protect scratch (blank)
cartridges; the tape drive will not be able to write new data to them.
A67E0026
If you must manually set the write-protect switch, slide it left or right to the
desired position.
8-7
Provide Training
v Post procedures that describe proper media handling in places where people
gather.
v Ensure that anyone who handles tape has been properly trained in handling and
shipping procedures. This includes operators, users, programmers, archival
services, and shipping personnel.
v Ensure that any service or contract personnel who perform archiving are
properly trained in media-handling procedures.
v Include media-handling procedures as part of any services contract.
v Define and make personnel aware of data recovery procedures.
8-8
Double-box the cartridge (place it inside a box, then place that box inside the
shipping box) and add padding between the two boxes (see Figure 8-6).
8-9
v Check that the leader pin is properly seated (see 2 in Figure 8-8 on page 8-11).
v If you suspect that the cartridge has been mishandled but it appears usable,
discard the mishandled cartridge.
8-10
If the leader pin in your cartridge becomes dislodged from its pin-retaining spring
clips or detaches from the tape, you must use the IBM Leader Pin Reattachment
Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if
you must remove more than seven meters (23 feet) of leader tape.) The sections
that follow describe each procedure.
Attention: Use a repaired tape cartridge only to recover and move data to
another cartridge. Continued use of a repaired cartridge may void the warranties
of the drive and the cartridge.
Figure 8-8. Leader pin in the incorrect and correct positions. The cartridge door is open and the leader pin is visible
inside the cartridge.
8-11
Figure 8-9. Placing the dislodged leader pin into the correct position. The cartridge door is open to show the leader
pin.
2. With plastic or blunt-end tweezers, grasp the leader pin and position it in the
pin-retaining spring clips ( 3 in Figure 8-9). Be careful not to touch the tape.
3. Press the leader pin gently into the clips until it snaps into place and is firmly
seated.
4. Close the cartridge door.
5. To rewind the tape, insert the cartridge manual rewind tool ( 1 in Figure 8-10)
into the cartridges hub ( 2 in Figure 8-10) and turn it clockwise until the tape
becomes taut.
8-12
A67E0042
Attention:
v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the
tape. Other methods of reattaching the pin will damage the tape, the drive, or
both.
v Use this procedure on your tape cartridge only when the leader pin detaches
from the magnetic tape and you must copy the cartridges data onto another
cartridge. Destroy the damaged cartridge after you copy the data. This
procedure may affect the performance of the leader pin during threading and
unloading operations.
v Touch only the end of the tape. Touching the tape in an area other than the end
can damage the tapes surface or edges, which may interfere with read
reliability.
The following procedure describes how to reattach a leader pin.
To reattach a leader pin by using the IBM Leader Pin Reattachment Kit:
1. Attach the leader pin attach tool ( 1 in Figure 8-12 on page 8-14) to the
cartridge ( 2 in Figure 8-12 on page 8-14) so that the tools hook ( 3 in
Figure 8-12 on page 8-14) latches into the cartridges door ( 4 ). Pull the tool
back to hold the door open, then slide the tool onto the cartridge. Open the
tools pivot arm ( 5 ).
8-13
Figure 8-12. Attaching the leader pin attach tool to the cartridge. To hold the cartridge door open, hook the tool into the
door and pull the tool back.
2. To find the end of the tape inside the cartridge, attach the cartridge manual
rewind tool ( 1 in Figure 8-13 on page 8-15) to the cartridges hub 2 by fitting
the tools teeth between the teeth of the hub. Turn the tool clockwise until you
see the end of the tape inside the cartridge. Then, slowly turn the rewind tool
counterclockwise to bring the tape edge toward the cartridge door ( 3 in
Figure 8-13 on page 8-15).
3. Continue to turn the rewind tool counterclockwise until approximately 13 cm
(5 in.) of tape hangs from the cartridge door. If necessary, grasp the tape and
pull gently to unwind it from the cartridge.
4. Remove the rewind tool by pulling it away from the cartridge. Set the tool
and the cartridge aside.
8-14
Figure 8-13. Winding the tape out of the cartridge. Turn the cartridge manual rewind tool clockwise to see the end of
the tape, then turn it counterclockwise to bring the tape to the cartridge door.
5. On the leader pin ( 1 in Figure 8-14), locate the open side of the C-clip ( 2
in Figure 8-14). The C-clip is a small black part that secures the tape ( 3 in
Figure 8-14) to the pin.
6. Remove the C-clip from the leader pin by using your fingers to push the clip
away from the pin. Set the pin aside and discard the clip.
3
A67E0036
Figure 8-14. Removing the C-clip from the leader pin. Use your fingers to push the C-clip from the leader pin.
7. Position the tape in the alignment groove of the leader pin attach tool ( 1 in
Figure 8-15 on page 8-16).
8. Place a new C-clip into the retention groove ( 2 in Figure 8-15 on page 8-16)
on the leader pin attachment tool and make sure that the clips open side
faces up.
9. Place the leader pin into the cavity ( 3 in Figure 8-15 on page 8-16) of the
leader pin attach tool.
Note: To prevent the leader pin from rolling into the cartridge, in the
following step use care when folding the tape over the pin.
10. Fold the tape over the leader pin and hold it with your fingers (see
Figure 8-15 on page 8-16).
Chapter 8. Using Ultrium Media
8-15
Note: Use care to ensure that the tape is centered over the leader pin. Failure
to properly center the tape on the pin will cause the repaired cartridge
to fail. When the tape is properly centered, a 0.25-mm (0.01-in.) gap
exists on both sides of the pin.
2
4
3
A67E0037
11. Close the pivot arm ( 4 in Figure 8-15) of the leader pin attach tool by
swinging it over the leader pin so that the C-clip snaps onto the pin and the
tape.
12. Swing the pivot arm open and trim the excess tape ( 5 in Figure 8-15) so that
it is flush with the reattached leader pin ( 6 in Figure 8-15).
13. Use your fingers to remove the leader pin from the cavity ( 3 in Figure 8-15)
in the leader pin attach tool.
14. Use the cartridge manual rewind tool to wind the tape back into the cartridge
(wind the tape clockwise). Ensure that the leader pin is latched by the
pin-retaining spring clips on each end of the leader pin.
15. Remove the rewind tool.
16. Remove the leader pin attach tool by lifting its end up and away from the
cartridge.
8-16
Operating
10 to 45C(50 to
113F)
Operational Storage1
Archival Storage2
Shipping
-23 to 49C(-9 to
120F)
Relative humidity
(non-condensing)
10 to 80%
20 to 80%
20 to 50%
5 to 80%
26C(79F)
26C(79F)
26C(79F)
26C(79F)
Note:
1. Operational storage equals less than one year.
2. Archival storage equals one to ten years.
8-17
Methods of Ordering
v Order the cartridge from your IBM Sales Representative or any
authorized IBM Business Partner by specifying Machine Type
3589 Model 009. Specify the VOLSER characters that you want.
v Order as part number 96P1470 (color label) or 96P1471 (black
and white label) through an IBM-authorized distributor (for the
closest distributor, visit the web at http://www.ibm.com/storage/
media). Or, call 1-888-IBM-MEDIA. Specify the VOLSER
characters that you want.
v Order the cartridge from your IBM Sales Representative or any
authorized IBM Business Partner by specifying Machine Type
3589 Model 008.
v Order as part number 24R1922 through an IBM-authorized
distributor (for the closest distributor, visit the web at
http://www.ibm.com/storage/media). Or, call 1-888-IBM-MEDIA.
Specify the VOLSER characters that you want.
v Order by Machine Type/Model and Feature Code through an
IBM-authorized distributor (for the closest distributor, visit the
web at http://www.ibm.com/storage/media).
8-18
Methods of Ordering
v Order the cartridge from your IBM Sales Representative or any
authorized IBM Business Partner by specifying Machine Type
3589 Model 007.
v call 1-888-IBM-MEDIA.
8-19
Dataware
P.O. Box 740947
Houston, TX 77274
U. S. A.
Telephone: 800-426-4844
http://www.datawarelabels.com/
NetC
P. O. Box 1067
Fairfield, CT 06825
U. S. A.
Telephone: 203-372-6382
http://www.netcllc.com/
8-20
Chapter 9. Troubleshooting
Diagnosing a Problem on page 9-2
How the Library Reports Problems
Operator Intervention Messages on page 9-2
Interpreting LEDs on page 9-6
Checking / Reseating Cables on page 9-13
E-mailing Logs on page 9-16
Pre-Call Checklist on page 9-17
Contacting IBM Technical Support on page 9-17
Before ordering a CRU replacement part, observe the LEDs on all library
components to determine exactly which part is failing. See Interpreting LEDs on
page 9-6 for more information. If the LEDs on all components are functioning
properly, see Contacting IBM Technical Support on page 9-17.
Important: This library has mandatory CRUs (customer replaceable units). These
CRUs are parts of the library that must be added, removed, and
replaced by the customer. If a customer chooses to have the CRU
added or removed/replaced by an IBM Service Representative, there
will be a charge for the service.
Before ordering a replacement CRU, ensure that the following criteria
is met:
v The failure is repeatable.
v A dump is captured for emailing to IBM Service.
Use the ITDT tool for drive dumps.
Use the Web User Interface (Service Library Capture Log) for
library dumps.
9-1
Diagnosing a Problem
Problem Area
If...
Then...
Error Message
9-2
Problem Area
If...
Then...
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Chapter 9. Troubleshooting
9-3
Problem Area
If...
Then...
Operator Panel
|
|
Media
Firmware
A firmware problem is
suspected...
Verify that you are running the latest levels of library and
drive firmware, then upgrade if necessary (see Firmware
Upgrades on page 7-10). If new firmware does not resolve
the problem, refer to Contacting IBM Technical Support on
page 9-17.
1. Power OFF the library and wait at least one minute before
powering ON to recover the problem.
|
|
|
9-4
Problem Area
If...
Then...
Logs
You need to acquire library or Refer to Appendix A, Message Retrieval at the Host, on
drive information at the host... page A-1.
Diagnostics
Configuration
Configuration
Power
Chapter 9. Troubleshooting
9-5
Problem Area
If...
Then...
Picker
1. Visually verify that all gear racks (front and rear) are
properly aligned. If they are not aligned, refer to
Verifying Front and Rear Gear Racks Alignment on page
11-22.
2. Verify that the Picker assembly is level. If it is not level,
see Contacting IBM Technical Support on page 9-17.
3. Check for broken gear teeth on the Y motor. If there are
broken teeth, see Contacting IBM Technical Support on
page 9-17.
The Picker Assembly does not 1. Check cable connections from the Cable Spool to the Y-axis
move within five minutes
Assembly and from the Y-axis Assembly to the Picker.
after Power ON...
2. With Access Doors closed, note if the green LED on top of
the Picker is ON.
|
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||
||
Web User
Interface
Verify that other help pages are not currently open. If other
pages are currently open, close them and try again.
Library Not
Booting
|
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Interpreting LEDs
Light emitting diodes (LEDs) provide a visual indication about the status of certain
library components. LEDs can sometimes communicate that a problem exists when
operator interventions cannot. For example, an LED can indicate a firmware
problem that prohibits the library from generating operator interventions.
The following components of the library have LEDs:
v Power Button LEDs on page 9-7
v Library Control Blade LEDs on page 9-7
v Tape Drive LEDs on page 9-9
v Power Supply LEDs on page 9-11
v Picker LED on page 9-12
Some of these components may also include a fibre port link LED.
9-6
a66mi079
v Green power ON LED ( 2 ) - When lit, this LED indicates that the library power
is ON.
v Amber Operator Intervention Alert LED ( 3 ) - When lit, this LED indicates that
there is a Library, Drives, or Media Operator Intervention available. To view the
Operator Intervention, select Tools Operator Intervention from the Operator
Panel.
Chapter 9. Troubleshooting
9-7
a66ug042
LCB LEDs ( 1 ) indicate status by the rate at which they blink. The color of the
LED identifies the area of the component being reported.
Use the following table to interpret the current status of LCB LEDs:
Table 9-1. LCB LEDs
LED
Color
Green
Represents
Blade Status
Processor
status
Amber
Health status
Blue
Power control v Solid ON - Swap mode: LCB is powered down and can be
status
removed
v 1 blink per 10 seconds - Normal: LCB on
v Solid OFF - LCB not receiving power
9-8
Attention: Never remove an LCB when its amber LED is solidly lit, unless it has
been solidly lit for at least 20 minutes.
The following table indicates the actions you can take, based on the condition of
the LED.
Table 9-2. Amber LED on an LCB
State of Amber
LED
Suggested Service Action
Solid ON for
10+ minutes
1 blink per
second
Check the firmware for the LCB and make sure that you have the most
current firmware available (visit http://www.ibm.com/storage/lto. Do not
replace the LCB. It is unlikely that the LCB hardware is the source of the
problem. Observe LEDs on other components before referring to
Contacting IBM Technical Support on page 9-17.
Chapter 9. Troubleshooting
9-9
a66ug040
Use the following table to interpret tape drive activity by observing tape drive
LEDs ( 1 in Figure 9-3).
Table 9-3. Tape Drive Activity
LED
Color
Green
Represents
Drive Status
Processor
activity
Amber
Blue
Health of
the drive
Power
control
9-10
Represents
Green
Amber
No
color
No activity or no
light detected
a66mi048
Power supply LEDs indicate status by the rate at which they blink. The color of
the LED identifies the area of the component being reported.
Chapter 9. Troubleshooting
9-11
Represents
AC OK
(top)
Green
DC OK
(middle)
Blue
Fault
(bottom)
In the operator intervention associated with the defective power supply, record
both the number of the module and the number of the power supply connected to
that module.
Each module can have up to two power supplies. The power supply on the right is
considered to be #1, while the power supply on the left is #2.
Modules are numbered according to their position in relation to the control module
(CM).
Picker LED
The Picker has one green LED ( 1 in Figure 9-5 on page 9-13) that must be ON for
the Picker to function properly. If the LED is not lit, the Picker assembly should be
investigated for problems (module-to-module communication terminator is not in
place, an Access Door is open).
To observe the status of the Picker LED:
1. Look through the viewing window on the front of an expansion module and
determine whether or not the Picker LED is ON.
2. If you cannot see the Picker LED, power OFF the library. The Picker will move
to the bottom of the library.
3. Power ON the library.
4. Open the lowest I/O Station door in your library and, looking through the
opening to the left of the flap inside the I/O Station, observe the Picker LED.
|
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Note: Do not open the Access Door to observe the Picker LED. If the Access
Door is opened, the Picker LED is turned OFF.
9-12
a66ug047
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5
6
|
| Figure 9-6. Cabling of a 5U Library with SCSI Drives
|
Module
Module communication
|| 1
3
communication
terminator
|
terminator
|
Ethernet cable
SCSI terminator
| 2
4
(customer
|
supplied)
|
Power cord
a66ug024
Chapter 9. Troubleshooting
9-13
|
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| Figure 9-7. Cabling of a 14U Library with Fibre Drives
|
|| 1
Module
Module communication
4
communication
terminator
|
terminator
|
Module-toPower cord (upper
| 2
5
module)
module
|
communication
|
cable
|
Ethernet cable
Power cord (lower
| 3
6
(customer
module)
|
supplied)
|
|
|
9-14
a66ug021
a66ug056
10
|
| Figure 9-8. Cabling of a 23U Library with SCSI and Fibre Drives
|
Module
SCSI terminators
||
1
5
communication
|
terminator
|
|
|
|
|
Module-to6
module
communication
cable
Power cord
(Control Module)
|
|
|
|
Ethernet
cable
(customer
supplied)
Power cord
(Expansion
Module)
|
|
|
|
Module
communication
terminator
10
Chapter 9. Troubleshooting
9-15
2. Check and reseat, if necessary, all of the cables and terminators connected to
your library.
3. Verify that there is no damage to any connector pins.
|
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E-mailing Logs
Logs provide a summary of the current status of the library, and include
configuration settings and information provided in Operator Interventions.
Capture current logs of the library both before and after you perform service. To
e-mail current logs:
1. Ensure that no applications are accessing the library. If a Progress Screen is
open, wait until it closes before attempting to generate the logs.
2. Capture a current library log. To capture a library log from the Web User
Interface, select Service Library Capture Log.
3. When requested by IBM, attach the log to an email message and send it to IBM
Technical Support for further diagnosis.
|
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a66mi081
|
| Figure 9-9. Drive gears
|
2. Rotate the large gear (1) in Figure 9-9 with your thumb or finger, in the
|
direction shown by the arrow. Continue rotating the gear until the cartridge is
|
ejected from the picker.
|
9-16
Pre-Call Checklist
If you have questions or problems concerning the library, perform the following
steps before placing a call to IBM Technical Support.
Note: Where instructions refer you to the web, visit http://www.ibm.com/storage/
support/lto.
1. Verify that you have exhausted all troubleshooting options (refer to
Diagnosing a Problem on page 9-2.
2. Verify that the drives firmware is at the most recent level (see Viewing Drive
Information on page 7-13). To determine the latest release of firmware, visit
the web.
3. Verify that your device drivers are at the most recent level (see your server
(host) manual for instructions).
v For the latest release of IBM device drivers, visit the web.
v For the latest release of device drivers by Independent Software Vendors
(ISVs), visit the appropriate third-party web site.
4. Verify whether your hardware and software configuration is supported. To
determine the latest supported attachments, visit the web.
5. Perform a general checkup of the hardware and connections:
v Ensure that you are using the correct SCSI terminator and that you are not
mistakenly using a SCSI wrap plug.
v Ensure that the SCSI cable connector does not contain bent or recessed pins.
v Ensure that all retention screws for the SCSI cable and terminator are
securely tightened.
6. If you still have a problem after completing the above steps, see Contacting
IBM Technical Support.
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|
v Perform the steps in Pre-Call Checklist before placing a call to IBM Technical
Support.
v Prior to calling IBM Technical Support, the customer is responsible for following
IBMs published LTO diagnostic procedures including any needed update to the
latest level of firmware. For details, visit http://www.ibm.com/storage/support/
lto.
v The IBM Support Center will assist with problem determination and initiate
shipment of a replacement part, if needed, to the customers location.
Transportation costs, both ways, are paid by IBM. The replacement part becomes
the property of the customer in exchange for the failed part, which becomes the
property of IBM. The customer is responsible for packing the failed part into the
shipping carton that contained the replacement part. Failure to return the failed
part to IBM within 30 days will result in the customer being billed for the new
list price. The customer is responsible for installing and setting up the CRU
replacement part. All FRU replacement parts will be installed by an authorized
IBM Service Representative.
v Failure to use the carton in which the replacement part was received, or failure
to otherwise properly pack the returned part, could result in charges being
incurred by the customer for damage to the failed part during shipment.
v Before calling support, follow these steps which will help you take full
advantage of your call:
1. Be prepared to provide library and drive firmware levels currently installed.
Chapter 9. Troubleshooting
9-17
|
|
Having this information available when you call for customer assistance will
enable support personnel to resolve your problem in the most efficient
manner possible.
v To contact IBM Technical Support:
In the USA: 1-800-IBM_SERV (1-800-426-7378)
All other Countries/Regions: http://www.ibm.com/planetwide/
To open a Service Request online: Under Get Support, click Open a Service
Request.
9-18
Before ordering a CRU replacement part, observe the LEDs on all library
components to determine exactly which part is failing. See Interpreting LEDs on
page 9-6 for more information. If the LEDs on all components are functioning
properly, see Contacting IBM Technical Support on page 9-17.
Detection Scenarios
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|
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10-1
Root Causes
v Tape Cartridge
v Library Control Blade
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v Picker Assembly
v Y-axis Cable Spool
v Internal Cables and Boards Kit
Perform DR001: Manually Recover Tape from Picker on
page 10-34.
Resolution
Detection Scenarios
Root Causes
1. Magazine is damaged.
2. Magazine is the wrong type for the cartridge.
3. A storage cell is blocked by foreign material or not
clipped in and seated correctly.
4. Calibration problem resulted in improper Picker
position.
5. Picker offset problem.
6. Cartridge is damaged.
7. Unlabeled cartridge or intermittently readable cartridge
label in destination slot.
8. Drive load mechanism is not working.
9. A variety of Picker problems such as slipping gears,
encoder issues, etc.
v Tape Cartridge
v Library Control Blade
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|
v Picker Assembly
v Y-axis Cable Spool
v Internal Cables and Boards Kit
10-2
Resolution
Detection Scenarios
Root Causes
1. Magazine is damaged.
2. Magazine is the wrong type for the cartridge.
3. A storage cell is blocked by foreign material or not
clipped in and seated correctly.
4. Calibration problem resulted in improper Picker
position.
5. Picker offset problem.
6. Cartridge is damaged.
7. Unlabeled cartridge or intermittently readable cartridge
label in destination slot.
8. Drive load mechanism is not working.
9. A variety of Picker problems such as slipping gears,
encoder issues, etc.
v Tape Cartridge
v Library Control Blade
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|
v Picker Assembly
v Y-axis Cable Spool
v Internal Cables and Boards Kit
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-3
Resolution
Detection Scenarios
Root Causes
v Tape Cartridge
v Library Control Blade
|
|
v Picker Assembly
v Y-axis Cable Spool
v Internal Cables and Boards Kit
10-4
Resolution
Detection Scenarios
|
|
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-5
|
|
v Tape Cartridge
v Library Control Blade
v Picker Assembly
v Y Motor
v Y-axis Assembly
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Detection Scenarios
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v Tape Cartridge
v Library Control Blade
v Picker Assembly
v Y Motor
v Y-axis Assembly
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10-6
Detection Scenarios
Root Causes
Tape Cartridge
v Picker Assembly
v Y-axis Assembly
Detection Scenarios
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-7
Root Causes
|
|
v Picker Assembly
v Y Motor
v Y-axis Assembly
Detection Scenarios
Root Causes
1. Defective drive.
2. Defective tape cartridge.
3. Motion profile was successful as detected at motor
encoders but cartridge did not get placed far enough.
4. Picker dragged cartridge back out of drive but not far
enough to trigger Picker cartridge present sensor.
v Tape Cartridge
v Drive Sled
v Picker Assembly
Resolution
10-8
Detection Scenarios
Root Causes
v Tape Cartridge
v Drive Sled
Perform DR003: Drive Unload Diagnostic on page 10-35.
Resolution
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Description
Detection Scenarios
|
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v Picker Assembly
v Y Motor
v Y-axis Assembly
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Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-9
Resolution
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Description
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Detection Scenarios
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Root Causes
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Resolution
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Description
Detection Scenarios
Root Causes
Drive sled
Resolution
10-10
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Description
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Detection Scenarios
||
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Root Causes
||
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Resolution
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Description
Detection Scenarios
Root Causes
Drive Sled
v Y Motor
v Y-axis Assembly
v Picker Assembly
v Y-axis Cable Spool
v Internal Cables and Boards Kit
Resolution
10-11
Detection Scenarios
Root Causes
Drive Sled
v Y Motor
v Y-axis Assembly
Resolution
Detection Scenarios
Root Causes
|
|
Possible FRU Replacements
v Fiducial Targets
v Y Motor
v Y-axis Assembly
10-12
Detection Scenarios
|
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Root Causes
Resolution
Detection Scenarios
Root Causes
Drive Sled
Resolution
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-13
Description
Detection Scenarios
Root Causes
Drive Sled
Resolution
Detection Scenarios
Root Causes
Power Supply
Resolution
10-14
Detection Scenarios
Root Causes
v Power Supply
v Library Control Blade
Resolution
Detection Scenarios
Root Causes
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Resolution
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Description
Detection Scenarios
Root Causes
10-15
|
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Resolution
Detection Scenarios
Root Causes
v Cartridge
v Tape Drive
If the cartridge is managed by a host application, export
the cartridge via the host application.
Resolution
Description
Detection Scenarios
Root Causes
Tape Cartridge
Resolution
10-16
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Description
Detection Scenarios
Root Causes
Tape Cartridge
Resolution
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Description
Detection Scenarios
Root Causes
Tape Cartridge
Resolution
Detection Scenarios
Root Causes
Tape Cartridge
Resolution
Detection Scenarios
Root Causes
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-17
Tape Cartridge
Resolution
Detection Scenarios
Root Causes
Tape Cartridge
Resolution
Detection Scenarios
Root Causes
Tape Cartridge
Resolution
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|
Detection Scenarios
10-18
|
|
Root Causes
Tape Cartridge
Resolution
Detection Scenarios
Root Causes
v Tape Drive
v Tape Cartridge
Perform DR018: Manually Clean Drive on page 10-40.
Resolution
Detection Scenarios
Root Causes
v Tape Drive
v Tape Cartridge
Perform DR018: Manually Clean Drive on page 10-40.
Resolution
Detection Scenarios
|
Root Causes
v Tape Cartridge
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-19
Resolution
Detection Scenario
Root Causes
v Tape Cartridge
Resolution
Description
Detection Scenario
Root Causes
Drive Sled
10-20
Resolution
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Description
Detection Scenario
Root Causes
Drive Sled
Resolution
Detection Scenarios
Root Causes
Tape Drive
Resolution
Detection Scenarios
10-21
Root Causes
Tape Drive
Resolution
Description
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Detection Scenario
Root Causes
Resolution
10-22
Detection Scenarios
Root Causes
Resolution
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Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-23
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Detection Scenarios
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Root Causes
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v Picker
Resolution
Detection Scenarios:
Root Causes:
Resolution
T065: Library Control Blade robot power fuse (F3) blown (42
volt bus)
Description
Detection Scenarios
Root Causes
10-24
Picker
|
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Resolution
Description
Detection Scenarios
Root Causes:
Tape Drive
|
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v DSIB fuse
v Internal Cables and Boards Kit
See Contacting IBM Technical Support on page 9-17.
Resolution
Detection Scenarios
Root Causes
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v Operator Panel
v Internal Cables and Boards Kit
Resolution
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-25
Detection Scenarios
Root Causes
Tape Cartridge
Resolution
Detection Scenarios
Root Causes
Tape Cartridge
Resolution
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10-26
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Detection Scenarios
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Root Causes
Tape Drive
Resolution
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Description
Detection Scenarios
Root Causes
Power Supply
Resolution
Resolution
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-27
Detection Scenario
Root Causes
Resolution
The normal auto level process for a sled did not work.
When a drive sled is inserted into a powered ON library
or when a library powers ON, the firmware level of the
drive sled is checked to be consistent with the level
required by the main library firmware. If the level is not
correct, the sled will be up-leveled or down-leveled
accordingly. Failure in this process to set the correct
firmware level in the sled results in this ticket.
Root Causes
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2. Firmware problems.
3. Hardware failures that result in intermittent or failed
communication between library and drive sled.
Possible CRU Replacements
v Firmware
v Drive sled
Resolution
10-28
Detection Scenario
Root Causes
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Firmware
Resolution
Detection Scenario
1. Any time the main door(s) closes and the robot goes
through an initialization sequence.
2. At power up of the library if the main door(s) is
closed.
Root Causes
v Picker assembly
v Y-axis Assembly
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Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-29
Detection Scenario
Root Causes
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Resolution
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Description
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Detection Scenario
10-30
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Root Causes
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Resolution
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Description
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Detection Scenario
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Root Causes
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v Picker assembly
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Resolution
v Y-axis assembly
v Y-axis Cable Spool
Refer to DR021: Contact Service on page 10-41.
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Description
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-31
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Detection Scenario
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Root Causes
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Resolution
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Description
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Detection Scenario
10-32
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Root Causes
Cleaning cartridge
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Resolution
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Description
||
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Detection Scenario
||
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Root Causes
Cleaning cartridge
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Resolution
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-33
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Description
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Detection Scenario
|
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Root Causes
Cartridge
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Resolution
Diagnostic Resolutions
Diagnostic Resolutions are accessed via wizard screens on the Operator Panel.
When an Operator Intervention occurs, a diagnostic resolution wizard is available
to help you resolve the problem.
|
|
3. Use the gear thumb wheel on the right side of the Picker base closest to you to manually drive the cartridge out
of the Picker towards the tape drives.
4. Close the library main Access Doors once the cartridge has been removed. Wait for the library to initialize.
5. Import the cartridge to the appropriate logical library via the host application.
6. Continue operations.
|
|
If there is no cartridge in the Picker when you investigate, it is likely that the cartridge present sensor in the Picker
is malfunctioning.
|
|
Before contacting IBM Technical Support, refer to Diagnosing a Problem on page 9-2 for additional diagnostic
procedures.
10-34
4. Use the Tools Service Library Robot test to verify if the robot is operational.
v If the test fails, refer to Diagnosing a Problem on page 9-2.
v If the test passes, Close the Operator Intervention and continue operations and monitor for reoccurrence.
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-35
Troubleshooting Step:
1. Open the I/O Station door then the Access Door and look for any obvious problems such as unplugged cables
or damage to the Picker.
2. Remove any tapes from the Picker or from the path of the Picker.
3. Close the doors and wait for the system to complete initialization.
4. Select Tools Service Library Robotics to determine if the failure is permanent.
v If the test fails, contact IBM Technical Support (see Contacting IBM Technical Support on page 9-17).
v If the test passes, monitor for reoccurrence.
10-36
Troubleshooting Steps:
1. Select Tools Service Library Barcode to help isolate the problem and determine if it is intermittent.
2. Run the test several times and note the results.
v If the test passes, the failure is most likely with a particular bar code label.
v If the test fails, the failure is most likely with the Picker Assembly that contains the bar code scanner. Contact
IBM Technical Support (see Contacting IBM Technical Support on page 9-17).
The facility AC power appears to be failed on a power supply. This can be the result of the facility power actually
being OFF, the power switch on the power supply being turned OFF, or an actual failure in the power supply.
Troubleshooting Steps:
1. Check the facility AC power and the power supply power switch.
|
|
|
|
|
||
Problem:
|
|
|
The library requires two connectors to be plugged into two specific ports on the rear of the library in order to
automatically detect its configuration. In a multi-module system, these plugs are placed in the expansion modules at
the very top and bottom of the vertical stacking. In addition, cables must connect modules together.
Troubleshooting Steps:
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Are the terminators and all module to module cables plugged in properly?
v No - You reported that the cables and terminators were not plugged in correctly. Power down the library, plug
the cables in and power the library back on. When the library powers up, it should detect the presence of the
cables and terminators and properly configure itself.
v Yes - Place both terminators on the CM to begin isolating the problem. You may back up or proceed with the Self
Test.
Self Test Failed - Self Test failed. Contact IBM Service to order replacement terminators. See product
documentation to determine how to order parts.
Self Test Passed - Self Test passed. Both terminators and the control module are working properly. Continue to
isolate the failure by plugging the terminator into the first upper module and installing the module-to-module
communication cable. Once the terminator and cables are installed, perform the Self Test again.
If there is no upper expansion module, select the Next button.
- Self Test Failed - Self Test failed. Contact IBM Service to order replacement cable or upper expansion
module. See product documentation to determine how to order parts.
- Self Test Passed - Upper expansion module Self Test passed or there was no upper expansion module.
Continue to isolate the failure by plugging the terminator into the first lower module and installing the
module-to-module communication cable. Once the terminator and cables are installed, perform the Self Test
again.
If there is no lower module, select the Next button.
v Self Test Failed - Self Test failed. Contact IBM Service to order replacement cable or lower expansion
module. See product documentation to determine how to order parts.
v Self Test Passed - All self testing has passed. Problem is no longer detected.
The library must be power cycled for the module configuration to be fully invoked as the intended
operating configuration.
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-37
|
||
Problem:
Troubleshooting Steps:
|
|
|
It may take several minutes to achieve offline state for all partitions depending on host commands in progress.
|
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v No - You have elected to troubleshoot at a later time. Ticket will remain open.
v Yes - Open all I/O Station doors. Select Self Test to trigger the library to verify all doors are open.
Self Test Failed - Test failed. Door X is not detected open. Replace I/O Station lock assembly.
Self Test Passed - Door open test passed.
Close all I/O Station doors. Select Self Test to trigger the library to verify all I/O Station doors are closed.
- Self Test Failed - Test failed. Door X is not detected closed. Replace I/O Station lock assembly.
- Self Test Passed - Door closed test passed.
Select Self Test to trigger the library to verify that all I/O station locks can be locked and opened.
v Self Test Failed - Test failed. Lock X is not opening and closing properly. Replace I/O Station lock
assembly.
v Self Test Passed - Lock test passed.
Attempt to open all I/O Station doors to confirm that doors are locked.
Did any of the doors open?
Yes - I/O Station door X opened when the lock should have prevented it. Replace I/O Station lock
assembly.
No - Doors locked shut test passed.
The system will now attempt to locate the I/O Station magazines with the robotics.
- Self Test Failed - I/O Station magazine X in I/O Station Y cannot be properly calibrated. Replace
I/O Station lock assembly and magazine.
- Self Test Passed - All self tests have passed. The original problem has been resolved.
Ticket has been closed.
Monitor for reoccurrence.
|
||
Problem:
|
|
A tape drive has detected a hardware type problem on the host interface. This can be caused by bad termination,
loose cabling, improper connections, or other FC (Fibre Channel) or SCSI communication issues.
10-38
Troubleshooting Step:
|
|
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|
|
A cartridge that is not a correct format has been loaded into a drive. There are several common scenarios:
1. FMR update cartridge loaded as a data cartridge
2. Cleaning cartridge loaded as a data cartridge
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-39
|
|
A drive has reported that it requires cleaning. This problem should be addressed differently based on your system
setup.
Troubleshooting Steps:
|
|
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|
|
If the door opening was not planned, MOVE MEDIA operations may have been interrupted. Check back up
applications to make sure that no jobs have been interrupted. Follow the Resolve instructions for any other
problems.
10-40
This Operator Intervention requires technical assistance from IBM. Please contact an IBM Service Representative by
phone or web to open a Service Request.
In the USA: 800-IBM-SERV (1-800-426-7378)
All other countries/regions: http://www.ibm.com
To open a Service Request online: http://www.ibm.com
At the direction of IBM Technical Support, you may be asked to perform the following functions:
v Capture Snapshot (From the Web User Interface, select Service Library Capture Library Log
If you have recently removed a power supply from the library, replace it and Close this Operator Intervention.
If all power supplies appear to be present, see Contacting IBM Technical Support on page 9-17 for possible power
supply hardware replacement.
|
||
Problem:
|
|
An I/O Station has been closed with a cartridge magazine missing. The library can still perform most operations;
however, any attempt to export a cartridge to this I/O Station location will fail.
|
|
|
|
|
|
Troubleshooting Step:
1. If the magazine was intentionally removed, the only action required is to close this operator intervention.
2. If the magazine was removed by mistake, open the I/O Station and reinstall the magazine. Close the operator
intervention.
3. If the magazine was installed when this problem was detected, refer to DR021: Contact Service.
|
Problem:
An I/O Station door is open but the library requires it to be closed to continue operation.
Troubleshooting Step:
Close the I/O Station door and close the Operator Intervention.
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-41
|
|
|
|
The library has detected a configuratin of expansion module frames that is not supported by the current firmware.
There are two possible scenarios:
v The configuration is valid and your system requires newer firmware to support the configuration.
v The configuration of EMs is not a valid configuration.
Troubleshooting Steps:
Contact IBM Technical Support (see Contacting IBM Technical Support on page 9-17) to determine why your
module configuration is not supported.
|
||
Problem:
|
|
|
|
|
The library can not read one of the module serial number labels but has already validated that the bar code
scanning system is working properly. There are two likely scenarios:
|
|
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|
|
Troubleshooting Steps:
1. Line of sight from the scanner to the module serial number bar code label is blocked by foreign material such as
a media bar code label.
2. The module serial number bar code label is damaged and the bar code scanner can not read it reliably.
1. Open the main library doors.
2. Look for and remove any obstructions in front of the module serial number bar code labels.
3. If no obvious foreign material is found, the module SN is damaged and the EM or CM will need to be replaced.
The library is not operational until it can successfully read the bar code label. Contact Service for possible CM or
EM replacement.
|
Problem:
The library robot has failed to perform a motion. It appears that the motion has been obstructed by a foreign object
or a misplaced cartridge.
Troubleshooting Steps:
1. Open the main Access Door(s) and look for any obvious foreign objects or tapes obstructing motion.
2. Look under the robot to make sure that there is no tape or other hidden obstruction on the floor of the library.
3. Close the doors and wait for the System to complete initialization.
4. Use the Tools Service Library Robot Test to exercise the robot and verify that the obstruction is cleared.
v If the test fails, contact IBM Technical Support for further troubleshooting. Refer to Contacting IBM Technical
Support on page 9-17.
v If the test passes, the obstruction is cleared. Monitor for reoccurrence.
10-42
|
|
3. Check for other problems. There are other problems such as T066-Drive Power Fuse Blown, that can cause drive
communication loss.
2. If the problem occurred during operation, make sure the sled was properly installed. Check the thumb screws
on the drive to make sure they are tight and the drive is mounted flush to the library chassis.
4. If the steps above do not resolve the problem, replace the drive. Refer to Adding/Removing/Replacing a Drive
Sled on page 11-5.
2. If this same problem is reported on multiple drives, contact IBM Technical Support.
3. If this problem is isolated to an individual drive, replace the drive. Refer to Adding/Removing/Replacing a
Drive Sled on page 11-5.
During a power ON or after closing library main access doors, the robot did not initialize properly.
A common cause for this problem is an unplugged cable that leads to the robot. Other permanent hardware failures
that result in loss of connection to the robot can also be a root cause.
Troubleshooting Steps:
1. Open the library main access doors. This will allow access to the robot and remove power from the robot. Check
for any obvious disconnected cables leading to the robot.
2. If any disconnected cables are discovered, plug them in and close all main access doors. The robot automatically
attempt to initialize.
3. If no problem is found or the robot still fails, contact IBM Technical Support.
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-43
|
|
|
|
|
1. An I/O station door is genuinely open. If any I/O station doors are open, close them. Once the I/O station
doors are closed, the library will automatically lock doors that are designated as storage. Close this operator
intervention and monitor for reoccurrence.
2. There is a hardware failure that make it appear that an I/O station door is open. If all doors already appear to
be closed, use the I/O station test under Tools Service Library to test the function of the I/O station.
10-44
3. Picker replacement occurs with the library power OFF. Prior to powering down the library, open a main Access
Door and then Close this problem.
4. If this problem is reported again with the new picker installed and the library powered back up, then the LCB
must be replaced.
|
|
|
1. The I/O Station door may be partially open. If so, please close it.
2. The control cable to the I/O Station is unplugged.
3. There is a hardware failure that makes it appear that an I/O Station door is partially open.
Troubleshooting Steps:
1. If any of the I/O Station doors are partially open, close them.
2. If none of the doors is partially open, open the access door and look for the unplugged cable on the back of the
lock assembly.
|
|
|
3. If none of the doors appear partially open and cables are connected, use the I/O Station test under the Tools
Service Library menu to test the function of the I/O Station.
4. If problem persists, refer to Contacting IBM Technical Support on page 9-17.
|
||
Problem:
|
|
|
|
The system has detected a change in module configuration such as a new control module serial number or a
removed expansion module that will invalidate any existing logical library(s). Although a logical library may be
visible on the user interface, the assignment of storage slots and drives is broken due to the new module
configuration.
|
|
|
|
|
Troubleshooting Steps:
1. Using the Operator Panel, navigate to Setup Logical Library and delete any existing logical libraries.
2. Refer to Creating Logical Libraries on page 7-3 for more information.
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-45
|
||
Problem:
|
|
|
The library has detected a condition that indicates the Robot Assembly has been installed incorrectly. The Robot
travels on rack gears located at the front and rear of the library. If the Robot is installed into the rack gears with one
end higher or lower than the other, the Robot may not function properly.
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|
|
Troubleshooting Steps:
1. The installation of the Robot should be performed again to correct the problem. See the Library Maintenance
Guide procedure for removing and replacing the Y-Axis assembly.
2. Prior to powering OFF the library to perform the procedure, close this operator intervention. When powering
ON the library, monitor for reoccurrence.
v If the operator intervention DOES NOT appear again, the problem has been corrected.
v If the operator intervention DOES appear again, contact Service for further troubleshooting.
|
||
Problem:
While performing inventory, the library determined that a cleaning cartridge is missing.
|
|
This cleaning cartridge was originally imported via the library operator interface specifically for the library to use
for cleaning tape drives. This cartridge is not managed by any host applications.
|
|
It is likely that this cartridge was manually removed while the library was powered OFF or when the main access
door was opened.
|
|
|
|
|
|
|
Troubleshooting Steps:
1. You can determine the bar code label of the missing cleaning cartridge and the coordinate where is used to be
stored by selecting the Details button.
2. A valid cleaning cartridge should be imported into the library to allow cleaning operations to function properly.
3. If inspection of the cartridge slot shows the cartridge to be present, the bar code label is not being read reliably
by the library. Replace the bar code label or the cartridge.
|
||
Problem:
While performing inventory, the library determined that an invalid cartridge is occupying a cleaning slot.
|
|
In order for a cartridge to be a valid cleaning cartridge, it must be imported as a cleaning cartridge via the library
operator interface.
|
|
It is likely that this invalid cartridge was manually inserted while the library was powered OFF or when the main
access door was opened.
|
|
|
|
|
|
Troubleshooting Steps:
1. You can determine the bar code label of the invalid cleaning cartridge and the coordinate where it is located by
selecting the Details button.
2. Open the library main access door(s) and remove this cartridge.
3. A valid cleaning cartridge should be imported into the library to allow cleaning operations to function properly.
10-46
|
||
Problem:
|
|
The tape cartridge is suspected due to failing tape operations. Data may be at risk based on the condition of the
tape.
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|
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|
|
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|
|
|
|
|
Troubleshooting Steps:
|
||
Problem:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Troubleshooting Steps:
|
||
Problem:
A drive has determined that a tape is not data grade and therefore data should not be written to it.
|
|
There can be several possible causes of this problem. Not all of the causes are genuine bad tapes, but in some cases
a cartridge should be retired.
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-47
|
|
|
|
|
|
|
|
|
|
Troubleshooting Steps:
1. Attempting invalid operations with a cleaning cartridge may cause this problem. If the cartridge is a cleaning
cartridge, remove it from the host application inventory of valid data cartridges.
2. If the cartridge is new, the tape may not have been formatted by the cartridge manufacturer. The drive will
automatically attempt to format the tape. If successful, all other operations to the tape will continue without
incident and this problem can be closed.
3. On LTO cartridges, the cartridge memory chip may be corrupted. Using host application utilities, force a read of
the entire tape. When the tape is unloaded, the drive should repair the memory chip corruption. Monitor this
cartridge for reoccurrence of a Tape Alert 8. Retire this cartridge if the problem occurs again.
|
||
Problem:
|
|
A drive has determined that a memory in cassette (MIC) has failed. This will reduce performance. The cartridge
memory may be repairable.
|
|
|
|
|
|
Troubleshooting Steps:
1. Attempt to repair the cartridge memory by using host backup application utilities to read the entire tape. When
the tape is unloaded, the cartridge may be able to repair the cartridge memory.
2. To verify that the cartridge memory is repaired, attempt to use the cartridge again for normal read/write
operations. If this cartridge fails again, retire the cartridge.
|
||
Problem:
|
|
A cartridge was manually ejected from a drive while it was actively reading or writing. This typically occurs when
a user is servicing the drive and has not stopped all host operations to the drive.
|
|
|
|
Troubleshooting Steps:
1. Establish the cartridge back into the library inventory and host backup installation inventory.
2. Restart the operation.
|
||
Problem:
The tape drive has detected an internal hardware error that requires a power cycle of the drive to recover.
10-48
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Troubleshooting Steps:
1. Stop all additional host operations to this drive.
2. If a cartridge is still mounted in the drive, unload it using the host application or library operator interface.
3. Using the local library operator interface, take the drive offline with the Operations Drive Change Mode
command.
4. Once the drive is offline, the blue LED on the rear of the drive should be turned on solid blue. At this point,
remove the drive completely from the library for at least 1 minute.
5. Re-install the drive and wait for the normal drive LED states to be established:
v green blink once per second
v amber off
v blue on solid (drive is offline)
6.
Using the local library operator interface, take the drive online with the Operations Drive Change Mode
command.
7. Attempt host operations again. If the drive fails immediately or the problem becomes chronic, contact Service.
|
||
Problem:
|
|
|
|
While performing inventory, the library determined that a cartridge is located in an invalid location. In any library
23U or taller, the two top slots in storage columns 4 and 5 can not be accessed by the robot and therefore can not be
used for cartridge storage. It is likely that this cartridge was placed into the slot manually by a user. The library will
not place cartridges into these slots based on host or user commands.
|
|
|
|
|
|
|
Troubleshooting Steps:
1. Select the Details button to determine the barcode label of the cartridge and the coordinate where it is located.
2. Open the main access door(s) and remove this cartridge. Columns 4 and 5 are on the right side of the library as
you face it.
3. Close the door(s) and resume operations.
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-49
10-50
Important: This library has mandatory CRUs (customer replaceable units). These
CRUs are parts of the library that must be added, removed, and
replaced by the customer. If a customer chooses to have the CRU
added or removed/replaced by an IBM Service Representative, there
will be a charge for the service.
Before ordering a replacement CRU, ensure that the following criteria
is met:
v The failure is repeatable.
v A dump is captured for emailing to IBM Service.
Use the ITDT tool for drive dumps.
Use the Web User Interface (Service Library Capture Log) for
library dumps.
Before beginning a procedure, read and understand all related instructions.
Power OFF
Power Supply
ON/Normal
11-1
Table 11-1. Library state required when servicing library components (continued)
Library Component
Storage Column
Power OFF
Drive
Power ON
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|
a66ug046
11-2
Library power is controlled at the individual power supplies and at the front panel
of the library. The switch on the rear of each power supply controls power for the
library (Note: Power supplies remained powered ON.). The button on the front of
the control module controls power for all control module and expansion module
power supplies.
A second (redundant) power supply helps ensure that your library does not lose
power (and become inaccessible) if the primary power supply should happen to
fail. The library automatically switches to the redundant power supply if the
primary power supply fails for any reason.
A redundant power supply should be connected to a different AC circuit from the
primary power supply. Even better, the redundant power supply should be
connected to a separate power distribution source. In the event that the primary
power supply fails or becomes unstable, the redundant power supply will
automatically power the library as long as it is turned ON.
If your library has a redundant power supply, you can replace the primary power
supply without powering OFF the library. If your library does not have a
redundant power supply installed, the empty slot will be covered by a metal plate.
1
a66mi022
3
Figure 11-2. Power Supply
1
2
Handle
Thumb screws
3
4
11-3
11-4
a66ug048
2
Figure 11-3. Control module with one SCSI drive and one cover plate
11-5
Attention: First, disconnect the power cord from the power source. Then,
disconnect the power cord from the power supply receptacle ( 4 in Figure 11-3
on page 11-5).
3. Remove the drive slot cover plate.
a. Locate the modules vacant drive slot. Detach the cover plate over the drive
slot by turning the two thumbscrews ( 2 in Figure 11-3 on page 11-5)
counterclockwise to loosen them and then removing the cover plate ( 1 ).
Figure 11-4 shows a control module with one SCSI drive sled installed ( 1 )
and the empty drive slot exposed ( 2 ), after the cover plate has been
removed.
b. Store the cover plate in a secure location. If you later decide to remove this
drive, you will need to reinstall the cover plate.
4. Add the drive.
2
a66ug049
Figure 11-4. Control module with one SCSI drive installed and one open drive slot with cover plate removed
Installed drive
a. Insert the new drive sled into the empty drive slot. Use the guide rails on
both the drive sled and in the drive slot ( 3 in Figure 11-4), slowly slide the
drive sled into the slot. The drive sled must be level to slide in smoothly.
b. When the drive sled is in place ( 1 in Figure 11-5 on page 11-7), tighten the
thumb screws ( 2 in Figure 11-5 on page 11-7) by turning them clockwise
to secure the drive to the module.
5. Put the library back online.
11-6
a66mi023
Tape drive
SCSI receptacle
Drive handle
SCSI terminator
Note: The thumb screws must be aligned with the screw holes in the module.
If they are not aligned, the drive sled was not inserted correctly.
a. Perform Returning a Library or Library Module to Normal Operations
after Repairs on page 11-2
b. Check the new drives LED to ensure that it functions correctly.
Note: Moments after you power on the library, when the library and drives
are booting up, the green LED blinks once per second. When the
drive is downloading library application code to the drive sled, the
amber LED is solidly lit and both the blue and green LEDs flash once
per second. Firmware begins to download as soon as the library
detects a new drive. A firmware download typically take up to 25
minutes.
c. Connect the host interface cables to the drive. In the example configuration
shown in Figure 11-5, the bottommost SCSI connector ( 4 in Figure 11-5) is
being used to link the module to the host and the SCSI bus terminator is
plugged in to the topmost connector ( 3 in Figure 11-5).
d. Vary the drive online.
Chapter 11. Add, Remove, Replace Procedures
11-7
|
|
Note: The library can use the drive immediately after the library
application code has been downloaded.
e. Verify the drives firmware level by selecting Tools Drive Info from the
Operator Panel. If the drive does not have the appropriate firmware level,
update it (see Updating Drive Firmware on page 7-11.
6. Add the new drive to a logical library. See Deleting/Modifying a Logical
Library on page 7-3 and Creating Logical Libraries on page 7-3.
|
|
|
Note: The modify function is only available from the Web User Interface. If
you are using the Operator Panel, you must delete the existing logical
libraries and then create new logical libraries to utilize the new drives.
11-8
a66mi023
2. Disconnect the drive cable and place it on a flat surface in a secure location to
avoid damaging the cable.
a. For a SCSI drive, loosen the two thumb screws that hold the SCSI cable and
terminator in place by turning them counterclockwise. Disconnect the cable
and terminator from the drive being removed.
b. For a Fibre Channel drive, unplug the fibre cable.
3. Loosen the two thumb screws ( 2 in Figure 11-6) that hold the drive in place
by turning them counterclockwise.
4. Slide the drive out of the library module. Grasp the handle ( 5 in Figure 11-6)
and slowly pull the drive toward you, while supporting the drive sled from
underneath.
|
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|
11-9
a66ug011
|
| Figure 11-7. Control Module Drive Sled
|
1. Align the drive sled with the guide rails and guide slots along the tracks ( 3
|
in Figure 11-8) in the open drive sled slot ( 2 in Figure 11-8). Grasp the handle
|
( 5 in Figure 11-6 on page 11-9) and slowly slide the drive sled into the CM,
|
while supporting the drive sled from underneath.
|
Note: The thumb screws must be aligned with the screw holes in the module.
If they are not aligned, the drive sled was not inserted correctly.
|
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|
|
a66ug049
|
| Figure 11-8. Drive sled slot
|
2.
|
|
3.
|
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|
4.
|
5.
|
11-10
Tighten the two thumb screws ( 2 in Figure 11-6 on page 11-9) that hold the
drive sled in place by turning them clockwise.
Reconnect the drive sled cable.
a. For a SCSI drive sled, plug the cable and terminator into the drive sled.
Tighten the thumb screws that hold the SCSI cable ( 4 in Figure 11-6 on
page 11-9 shows the SCSI receptacle) and terminator ( 3 in Figure 11-6 on
page 11-9) in place by turning them clockwise.
b. For a Fibre Channel drive sled, connect the fibre cable.
Repeat this procedure for all drives to be reinstalled in the library.
Vary all drives online from the host.
Important: When handling the LCB, you must wear an ESD anti-static wrist
strap, or touch the library frame to discharge any static electricity in
your body. Do not handle the LCB without taking appropriate ESD
precautions.
1. Perform Preparing a Library or Library Module for Repairs on page 11-2.
2. On the LCB (Figure 11-9 on page 11-12), disconnect the Ethernet cable ( 2 in
Figure 11-9 on page 11-12) by pinching the tab to disengage the cable, and then
pull the connector out of the LCB.
Note: Six slots reside below the Ethernet cable. The four topmost slots are
reserved for future use. The two bottommost slots are designated as
Ethernet ( 5 in Figure 11-9 on page 11-12) and serial ( 6 in Figure 11-9
on page 11-12) ports, and are reserved for use by IBM Service Personnel.
11-11
3
5
a66ug014
Module communication
terminator
Ethernet cable (customer
supplied)
Latches
3. Grasp the pair of latches ( 3 in Figure 11-9) near the top and bottom of the
LCB. Simultaneously push the latches to the left, and then pull them out and
away from the LCB.
4. Simultaneously grasp the same pair of latches again, and slowly pull them
toward you. As the LCB begins to slide out of the control module, be sure to
support the LCB from underneath, being careful to touch only the metal cover
and the ground plane.
Important: DO NOT touch any components on the LCB firmware board.
Hold it by the metal cover and support it by the metal ground
plane along the bottom edge.
5. Once the LCB has been removed from the control module, carefully lay it
(Figure 11-10 on page 11-13) on a clean, flat surface.
11-12
a66ug012
|
|
Important: When handling the LCB, you must wear an ESD anti-static wrist
strap, or touch the library frame to discharge any static electricity in
your body. Do not handle the LCB without taking appropriate ESD
precautions.
1. Unpack the new LCB and carefully lay it on a clean, flat surface.
Important: DO NOT touch any components on the LCB firmware board (see
Figure 11-10). Hold it by the metal cover and support it by the
metal ground plane only.
2. Locate the empty LCB slot on the rear panel of the control module (CM). Then,
carefully line up the new LCB board along the guide slots, and gently slide it
into the control module until the connector seats.
Important: As the LCB begins to slide into the control module, be sure to
support the firmware board from underneath, being careful to
touch only the metal cover and the ground plane along the
bottom edge.
3. Grasp the pair of latches near the top and bottom of the LCB (3 in
Figure 11-11 on page 11-14) by pushing them in until they click into place.
11-13
3
5
a66ug014
Module communication
terminator
Ethernet cable (customer
supplied)
Latches
4
5
6
4. Reconnect the Ethernet cable (2 in Figure 11-11) by pinching the tab and
pushing the connector into the LCB.
Note: Six slots reside below the Ethernet cable. The four topmost slots are
reserved for future use. The two bottommost slots are designated as
Ethernet (5 in Figure 11-11) and serial (6 in Figure 11-11) ports, and
are reserved for use by IBM Service Personnel.
5. Perform Returning a Library or Library Module to Normal Operations after
Repairs on page 11-2.
11-14
1
2
3
a66ug013
2
Compact flash
card
Side-to-side
motion required to
remove card from
Library Control
Blade
3
Card connector pins
11-15
flash card. The library boot code loads the library application firmware from the
compact flash card to active RAM memory on power up.
In the event that the LCB malfunctions and needs to be replaced, the compact flash
card must be removed from the old LCB and mounted on the replacement LCB.
|
|
11-16
1
2
3
a66ug013
Figure 11-13. Removing the Compact Flash Card from the Library Control Blade
1. Ensure the library power is OFF. See Preparing a Library or Library Module
for Repairs on page 11-2.
2. Remove the Library Control Blade (LCB). See Removing the Library Control
Blade (LCB) on page 11-11) for detailed instructions.
3. Locate the compact flash card component on the LCB board ( 1 in
Figure 11-13).
4. Without touching any other components on the LCB firmware board, carefully
grasp the compact flash card and wiggle it using a gentle, side-to-side motion (
2 in Figure 11-13) until the pins on the compact flash card become
disconnected from the pins on the LCB board ( 3 in Figure 11-13). Then,
slowly slide the compact flash card out of the guide slots.
5. Carefully lift the compact flash card out of the LCB board and place it on a
clean, flat surface.
11-17
Important: When handling the compact flash card, you must wear an ESD
anti-static wrist strap or touch the library frame to discharge any
static electricity in your body. Do not handle the compact flash card
without taking appropriate ESD precautions.
(See the area enclosed in the white circle in Figure 11-13 on page 11-17 for
location).
2. Transfer the compact flash card to the new LCB board with the label up, and
pins aligned. Without touching any other components on the LCB board,
carefully grasp the compact flash card, and slowly slide it into the guide slots.
Continue to push the compact flash card into the guide slots until the pins start
to connect. Then hold the LCB board metal connector shield ( 4 in
Figure 11-13 on page 11-17) with one hand and push the compact flash card
into the connector with your other hand. The compact flash card should be
firmly seated against the connector ( 3 in Figure 11-13 on page 11-17).
|
|
|
|
|
|
Note: The card is properly connected when no gold pins are visible.
3. Install the LCB board into the Control Module as directed in Replacing the
Library Control Blade (LCB) on page 11-13.
4. Power ON the library and wait for it to initialize. This may take from 2 to 10
minutes, depending on the level of firmware on the Library. If the Compact
Flash Card is new and has never been initialized, it contains a minimal level of
library firmware which allows the library to boot up and display an Upgrade
Notification message. In order to use the library, you must upgrade to the latest
level of library firmware. See Upgrading the Compact Flash Card Firmware.
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|
|
|
|
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|
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|
|
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|
|
11-18
8. Click on the upgrade firmware link provided, then browse to locate the
firmware file. See Updating Library Firmware on page 7-10 for detailed
instructions.
Library Conversions
Refer to the following sections for library conversion instructions:
v Desktop to Rack Mounted Library Conversion
v Rack Mounted to Desktop Library Conversion
Complete the following to convert your library from a rack mounted unit to a
desktop unit.
1. Perform Preparing a Library or Library Module for Repairs on page 11-2.
2. Disconnect library cables.
a. Disconnect all power cords from the power source and the library.
b. Disconnect all drive cables.
c. Disconnect the Ethernet cable from the Library Control Blade.
3. Reduce library weight. For instructions, refer to Reducing Library Weight on
page 3-4.
4. Remove rack ears from all library modules.
a. Grasp the I/O Station handle and pull it toward you until it locks in the
open position.
b. Remove the right rack ear (2 in Figure 11-14 on page 11-20).
11-19
a66ug007
6.
7.
8.
9.
11-20
Note: Without drive sleds and power supplies, a 5U library (control module)
weighs approximately 50 lbs., and a 14U library (control module + 9U
expansion module) weighs approximately 110 lbs.
a. With a person on each side of the library, slide it out of the rack. You may
prefer to slide each unit of a multi-unit library out of the rack separately.
b. Place the unit on a sturdy work surface to repair.
Install library foot pads. For instructions, refer to Removing/Installing Library
Foot Pads on page 11-21.
Install the library components removed for weight reduction. For instructions,
refer to Installing Library Components Removed for Weight Reduction on
page 3-28.
Cable the library. For instructions, refer to Step 3: Cabling the Library on
page 3-30.
Perform Returning a Library or Library Module to Normal Operations after
Repairs on page 11-2.
11-21
a66mi103
|
| Figure 11-15. Foot pad Locations
|
4. Carefully return the library to an upright position.
5. Use the lifting sling to place the library module in the desktop location.
|
6. When you finish these desktop installation steps, store the installation sling in a
|
secure location for possible future use. Then continue the library installation
|
with the instructions on Enabling the Picker Assembly on page 3-27.
|
11-22
a66mi007
Magnification of
rear gear rack
locking
mechanism
3
Front gear rack
Verify that the front ( 3 in Figure 11-16) and rear ( 1 in Figure 11-16) gear racks
are properly aligned and positioned.
v In a control module, verify that the gear racks are in the down position. Pinch
the gear rack locking mechanism ( 2 in Figure 11-16) and push the gear rack
down. Ensure that the lock is not engaged in the hole in the frame.
v In an expansion module:
Verify that the gear racks are in the down position. Pinch the gear rack
locking mechanism ( 2 in Figure 11-16) and push the gear rack down. Ensure
that the lock is not engaged in the hole in the frame.
Verify that there are no gaps in the gear racks between library units.
Chapter 11. Add, Remove, Replace Procedures
11-23
a66mi053
|
| Figure 11-17. Picker assembly locking mechanism
|
11-24
Feature Code
CRU Part
Number
8037
23R6182
8038
23R2601
8042
23R6450
Power Supply
1900
23R2582
CRU Type
Description
Assemblies
|
|
23R6165
23R7301
7003
Capacity Expansion
1640
Path Failover
1682
19P0874
23R2603
19P0481
11P3847
18P8689
19P0482
License Keys
Interposers
12-1
Feature Code
CRU Part
Number
23R2602
23R3663
23R2594
23R2595
23R2596
23R2604
23R2606
23R2605
0500
23R3349
9848
35M5378
CRU Type
Description
Miscellaneous
Foot pads
23R2599
SCSI Cables,
HD68/HD68
0.4 m
23R6408
19P3841
SCSI Cables,
2.5 m
VHDCI/HD68
4.5 m
19P3594
10 m
19P3593
5m
12R9914
13 m
12R9559
25 m
12R9915
|
|
Fibre Cables,
LC-LC
12-2
10
11
12
x26416
Plug Standard
Reference
Country or Region
NEMA 5-15P
NEMA 5-15P
Chicago, U.S.A.
v 2.8 m, 125V
v FC 9800
v PN 39M5081
v (See Note)
Chicago
v 1.8 m, 125 V
v FC 9986
v PN 39M5080
12-3
Plug Standard
Reference
Country or Region
NEMA 6-15P
Afghanistan, Algeria,
Andorra, Angola, Aruba,
Austria, Belgium, Benin,
Brazil, Bulgaria, Burkina
Faso, Burundi, Cameroon,
Central African Republic,
Chad, Congo-Brazzaville,
Curacao, Czech Republic,
Democractic Republic of
Congo, Denmark, Egypt,
Finland, France, French
Guiana, Germany, Greece,
Guinea, Hungary, Iceland,
Indonesia, Iran, Ivory Coast,
Jordan, Kenya, Korea,
Lebanon, Luxembourg,
Macau, Malagasy, Mali,
Martinique, Mauritania,
Mauritius, Monaco, Morocco,
Mozambique, Netherlands,
Netherlands Antilles, New
Caledonia, Niger, Norway,
Poland, Portugal, Romania,
Russia, Saudi Arabia, Senegal,
Spain, Sweden, Sudan, Syria,
Togo, Tunisia, Turkey,
Yugoslavia, Zaire, Zimbabwe,
Vietnam
Denmark
v 2.8 m, 250 V
v FC 9833
v PN 39M5095
Australia
v 2.8 m, 250V
v FC 9831
AS 3112
NZS 198
v PN 39M5102
France, Germany
CEE 7 - VII
v 2.8 m, 250V
v FC 9820
v PN 39M5123
Denmark
DK2-5A
v 2.8 m, 250V
v FC 9821
v PN 39M5130
12-4
Plug Standard
Reference
Country or Region
SABS 164
BS 1363
Liechtenstein, Switzerland
CEI 23- 16
S11-32-1971
Israel
10
IEC 83-A5
11
12
CNS 10917-3
Taiwan
13
CNS 10917-3
Taiwan
14
v 2.8 m, 250V
v FC 9829
v PN 39M5144
United Kingdom
v 2.8 m, 250V
v FC 9825
v PN 39M5151
Switzerland
SEV SN 416534
v 2.8 m, 250V
v FC 9828
v PN 39M5158
Italy
v 2.8 m, 250V
v FC 9830
v PN 39M5165
Israel
v 2.8 m, 250V
v FC 9827
v PN 39M5172
Argentina
v 2.8 m, 250V
v FC 9834
v PN 39M5068
China
CCEE
v 2.8 m, 250V
v FC 9840
v PN 39M5206
Taiwan LV*
v 2.8 m, 125V
v FC 9835
v PN 39M5247
Taiwan HV**
v 2.8 m, 250V
v FC 9841
v PN 39M5254
12-5
Plug Standard
Reference
Country or Region
Japan
15
Japan
16
KS C8305, K60884-1
Korea
17
IS 6538
India
18
Brazil
19
Brazil
20
v 2.8 m, 125V
v FC 9842
v PN 39M5199
Japan HV**
v 2.8 m, 250V
v FC 9843
v PN 39M5186
Korea HV**
v 2.8 m, 250V
v FC 9844
v PN 39M5219
India HV**
v 2.8 m, 250V
v FC 9845
v PN 39M5226
Brazil LV*
v 2.8 m, 125V
v FC 9846
v PN 39M5233
Brazil HV**
v 2.8 m, 250V
v FC 9847
v PN 39M5240
* Low Voltage
** High Voltage
12-6
A-1
Note: See Appendix C, Sense Data, on page C-1 for further details on sense data.
7000
0000
0000
0000
0000
0400
0000
0000
0000
0000
0000
0000
0000
0000
0000
0046
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
A-2
Description
SCSI Command
Command Parameters
Byte 0 of Library Sense Data
Sense Key
ASC/ASCQ (Additional Sense Code/Additional Sense Code Qualifier)
Library SAT (Service Action Ticket) Code
7000
058A
0000
0000
0000
0300
0212
0000
0000
0000
0000
0000
0000
0000
0000
001C
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
Description
SCSI Command
Command Parameters
Byte 0 of Tape Drive Sense Data
Sense key (Hardware error in this example)
ASC/ASCQ (Additional Sense Code/Additional Sense Code Qualifier)
FSC (Fault Symptom Code)
Relative LPOS
SCSI ID
A-3
Figure A-3. Example of Error Suggesting SCSI Bus Problem, Which Takes Down Entire Bus
A-4
0800
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
Figure A-4. SCSI Problem Points to Library Control Path as Possible Cause
Summary Report
1 2 34 5
FFE2F73A
0BA49C99
C60BB505
C42F11D4
C42F11D4
FFFA352B
FFFA352B
5537AC5F
5537AC5F
5537AC5F
5537AC5F
5537AC5F
5537AC5F
C60BB505
C42F11D4
C42F11D4
C42F11D4
C42F11D4
FFFA352B
FFFA352B
C42F11D4
C42F11D4
C42F11D4
C42F11D4
6
1012150900
1012150800
1012141500
1012105200
1012105000
1012104900
1012104900
1012091700
1012091700
1012091700
1012091600
1012091600
1012091600
1012082000
1011183600
1011183300
1011181800
1011174700
1011172900
1011172900
1011155300
1011153900
1011153800
1011150900
U
T
P
U
U
U
U
P
P
P
P
P
P
P
U
U
U
U
U
U
U
U
U
U
H
H
S
S
S
S
S
H
H
H
H
H
H
S
S
S
S
S
S
S
S
S
S
S
A-5
A-6
1) Informational . . . . . . . . . . . . . . . YES
2) Statistic . . . . . . . . . . . . . . . . . . . NO
c. Reference code selection
1) Option . . . . . . . . . . . . . . . . . . . 1
2) Reference codes. . . . . . . . . . . . . *ALL
d. Device selection
1) Option . . . . . . . . . . . . . . . . . . . 1
2) Device type or resource names . . *ALL
7. On the Log Analysis Report screen, enter a 5 on an error line that has a
resource type of 3583 (library) or 3580 (drive), and press [Enter].
8. On the Display Detail Report for Resource screen, press:
v F4=Additional Information.
Pressing F4 will display the machine type and serial number of the device. It
also will display SCSI sense data, if available.
v F6=Hexadecimal report.
Pressing F6 will display the device hexadecimal data (for support use).
v F9=Address Information.
Pressing F9 will display the SCSI address information.
A-7
A-8
A-9
A-10
Flag
Description
Action Required
Hard error
Media
Read failure
B-1
Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued)
Flag
Number
B-2
Flag
Description
Action Required
Write failure
Write protect
10
No removal
11
Cleaning media
No action required.
12
Unsupported format
14
Unrecoverable snapped
tape
15
16
Forced eject
18
Tape directory corrupted Set when the drive detects that the
in the cartridge memory tape directory in the cartridge
memory has been corrupted.
20
Clean now
21
Clean periodic
No action required.
Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued)
Flag
Number
Flag
Description
Action Required
22
Expired clean
23
30
Hardware A
31
Hardware B
32
Interface
33
Eject media
34
Download fail
36
Drive temperature
37
Drive voltage
39
Diagnostics required
51
52
53
Set when the tape system area could Copy the data to another tape
not be read successfully at load time. cartridge, then discard the old
cartridge.
B-3
B-4
When a drive encounters an error, it makes sense data available. You can use IBM
device drivers to examine the sense data and determine errors. Instructions for
downloading, installing, and properly configuring the IBM device drivers are
available in the IBM Ultrium Device Drivers Installation and Users Guide. The IBM
device drivers may conflict with some commercial software applications unless
properly configured. To avoid conflicts on Windows operating systems, refer to
your device drivers procedures for setting the driver to manual startup mode. For
applications that use Open Systems device drivers that are provided by IBM (for
example, AIX, Linux, Sun Solaris, HP-UX, Windows 2003, and Windows 2000), the
IBM Ultrium Device Drivers Installation and Users Guide contains information about
how to obtain sense data after an error has occurred.
If your application uses other device drivers, see the appropriate documentation
for those drivers to obtain the sense data.
Raw sense data (as returned from the drive) is documented in the IBM TotalStorage
LTO Ultrium Tape Drive SCSI Reference.
In addition to device drivers, other methods exist for obtaining sense data and
error information. The sections that follow describe alternatives for gathering such
information from the IBM AS/400, eServer iSeries, RS/6000, and eServer pSeries
servers.
ASC
ASCQ
04h
00h
Description
The library is not ready due to an
unknown cause.
Required Action
Not Ready - Cause Not Reportable.
A cartridge is present in the drive, but it is
in the process of unloading.
Failure Isolation Procedure
No repair action required.
C-1
ASC
ASCQ
04h
01h
Description
The library is becoming ready.
Required Action
Not Ready - Becoming Ready.
The drive has not finished the load and
thread operation yet.
Failure Isolation Procedure
No repair action required.
04h
03h
04h
83h
04h
8Dh
**Library is Offline.
Failure Isolation Procedure
Check the library Operator Panel to ensure
that the library is not in offline, setup, or
maintenance mode.
C-2
08h
80h
08h
82h
08h
83h
08h
84h
08h
85h
ASC
ASCQ
08h
86h
08h
87h
08h
88h
08h
B0h
08h
B1h
08h
B2h
LU Communication - FC Reset
08h
B3h
08h
B4h
08h
B5h
08h
B6h
08h
B7h
15h
01h
Description
Required Action
1Ah
00h
1Bh
00h
20h
00h
21h
01h
C-3
ASC
ASCQ
24h
00h
Description
Invalid field in CDB
Required Action
An invalid value was detected in the
Command Descriptor Block.
Failure Isolation Procedure
See Contacting IBM Technical Support on
page 9-17.
25h
00h
Illegal LUN
26h
00h
26h
04h
28h
00h
28h
01h
29h
00h
29h
01h
Power on occurred
29h
04h
Status changed.
Failure Isolation Procedure
No action is necessary. These are only
status messages.
C-4
ASC
ASCQ
2Ah
01h
Description
Mode parameters have been changed.
Required Action
**The Mode parameters for the drive have
been changed by an initiator other than the
one issuing the command. Mode Select
parameters were changed by another host,
or commands were cleared by another host.
Failure Isolation Procedure
No action is necessary. These are only
status messages.
2Ah
03h
Reservations preempted.
2Ah
04h
Reservations released.
2Ah
05h
Registrations preempted.
2Ch
00h
*30h
*00h
39h
00h
4-5
3Bh
0Dh
4-5
3Bh
0Eh
C-5
ASC
ASCQ
*3Bh
*12h
Description
Media magazine not installed.
Required Action
**Library detected a missing magazine
during inventory.
Failure Isolation Procedure
No action is necessary. This is only a
status message.
*3Bh
*A0h
3Fh
01h
Status changed.
Failure Isolation Procedure
No action is necessary. These are only
status messages.
3Fh
0Fh
40h
80h
Component failure
43H
00H
Message error
4-B
44h
00h
**
45h
00h
47h
00h
48h
00h
C-6
ASC
ASCQ
49h
00h
Description
Invalid message error
Required Action
A command failed because an invalid
message was received by the drive.
Failure Isolation Procedure
If the problem persists, go to Contacting
IBM Technical Support on page 9-17.
4Ah
00h
4Bh
00h
4Eh
00h
53h
00h
4-5
*53h
*01h
*53h
*02h
53h
81h
53h
82h
53h
83h
*83h
*00h
*83h
*02h
*83h
*03h
*83h
*04h
*83h
*05h
C-7
ASC
ASCQ
Description
*83h
*06h
Required Action
Address
valid
When set to
1, the info
byte field
Error Code
contains a
valid
logical
block
address.
Filemark
Information byte
Information byte
811
C-8
Reserved
C-9
C-10
14
FRU code
15
SKSV
C/D
Reserved
BPV
Bit pointer
When set to
1, the bit
pointer is
valid.
16 17
1819
20
Reserved (0)
21
CLN
2228
Volume Label
29
Current Wrap
3033
Relative LPOS
34
SCSI Address
35
Reserved
Reserved
Reserved
VolValid
Reserved
The descriptions below serve only as an overview of sense reporting in the tape
drive. This tape drive conforms to all sense field reporting as specified in the SCSI
standards.
Note:
C-11
1. The Error Code field (Byte 0) is set to 70h to indicate a current error,
that is one associated with the most recently received command. It is
set to 71h to indicate a deferred error which is not associated with the
current command.
2. The segment number (Byte 1) is zero since the Copy, Compare, and
Copy and Verify commands are not supported.
3. The File Mark flag (Byte 2, bit 7) is set if a Space, Read, or Verify
command did not complete because a file mark was read.
4. The End of Media (EOM) flag (Byte 2, bit 6) is set if a Write or Write
File Marks command completed in the early warning area. Spacing into
BOM also causes this flag to be set. It is also set on an attempt to read
or space past EOD, or if an attempt is made to space into Beginning of
Media.
5. The Illegal Length Indicator (ILI) flag (Byte 2, bit 5) is set if a Read or
Verify ended because a block was read from tape that did not have the
block length requested in the command.
6. The Information Bytes (Bytes 35) are only valid if the Valid flag is set.
This occurs only for current errors and not for deferred errors.
7. The Field Replaceable Unit field (Byte 14) is set to either zero or to a
non-zero, vendor-specific code indicating which part of the drive is
suspected of causing the failure.
8. The Clean (CLN) flag (Byte 21, bit 3) is set if the drive needs cleaning
and clear otherwise.
9. The Volume Label Fields Valid (VolValid) bit (Byte 21, bit 0) is set if the
Volume Label being reported is valid.
10. The Volume Label field (Bytes 2228) reports the volume label if a
cartridge is loaded in the drive and Volume Label Fields Valid is set.
11. The Current Wrap field (Byte 29) reports the physical wrap of the tape.
The least significant bit reflects the current physical direction. A 0
means that the current direction is away from the physical beginning of
the tape. A 1 means that the current direction is towards the physical
beginning of the tape.
12. Relative LPOS fields (Bytes 3033) reports the current physical position
on the tape.
13. SCSI Address field (Byte 34) reports the SCSI Bus Address for the drive.
Values returned range from 00h to 0Fh.
C-12
Library Information
Machine type
3576
Drive Information
SCSI Drives
SCSI Drives
Drive Address
Serial No.
Drive Type
SCSI ID
Location
Coordinate
Control Path
Drive
Host
D-1
|
|
Drive
Address
Serial No.
Loop ID
AL-PA
Worldwide
Node Name
Location
Coordinate
Control Path
Drive
Firmware Information
||
|
|
Type of
Firmware
Library
Drive ___
Drive ___
Drive ___
Drive ___
Drive ___
Drive ___
Drive ___
Drive ___
Drive ___
|
|
Drive ___
Password
Administrator
secure
D-2
Host
User name
Password
My Support
Username
Password
D-3
D-4
Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries (or regions). Consult your local IBM representative for information
on the products and services currently available in your area. Any reference to an
IBM product, program, or service is not intended to state or imply that only that
IBM product, program, or service may be used. Any functionally equivalent
product, program, or service that does not infringe any IBM intellectual property
right may be used instead. However, it is the users responsibility to evaluate and
verify the operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
The following paragraph does not apply to the United Kingdom or any other
country (or region) where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states (or regions) do not allow disclaimer
of express or implied warranties in certain transactions, therefore, this statement
may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
Any references in this information to non-IBM web sites are provided for
convenience only and do not in any manner serve as an endorsement of those web
sites. The materials at those web sites are not part of the materials for this IBM
product and use of those web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Information concerning non-IBM products was obtained from the suppliers of
those products, their published announcements or other publicly available sources.
IBM has not tested those products and cannot confirm the accuracy of
performance, compatibility or any other claims related to non-IBM products.
Questions on the capabilities of non-IBM products should be addressed to the
suppliers of those products.
E-1
Trademarks
The following are trademarks of International Business Machines Corporation in
the United States, or other countries (or regions), or both:
AIX
AS/400
IBM
iSeries
OS/400
pSeries
RS/6000
xSeries
Tivoli
TotalStorage
xSeries
System Storage
E-2
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
E-3
E-4
Glossary
This glossary defines the special terms,
abbreviations, and acronyms that are used in this
publication. If you do not find the term you are
looking for, refer to the index or to the Dictionary
of Computing, 1994.
Numbers
A
A. Ampere.
ac. Alternating current.
access method. A technique for moving data between
main storage and input or output devices.
adapter card. A circuit board that adds function to a
computer.
adj. Adjustment.
AIX. Advanced Interactive Executive. IBMs
implementation of the UNIX operating system. The
RS/6000 system, among others, uses AIX as its
operating system.
alphanumeric. Pertaining to a character set that
contains letters, numerals, and usually other characters,
such as punctuation marks.
alter. To change.
ambient temperature. The temperature of air or other
media in a designated area, particularly the area
surrounding equipment.
ampere (A). A unit of measure for electric current that
is equivalent to a flow of one coulomb per second, or
to the current produced by one volt applied across a
resistance of one ohm.
ANSI. American National Standards Institute.
archive. To collect and store files in a designated
place.
ASCII. American National Standard Code for
Information Interchange. A 7 bit coded character set (8
Copyright IBM Corp. 2005, 2006
B
backup. To make additional copies of documents or
software for safekeeping.
bar code. A code representing characters by sets of
parallel bars of varying thickness and separation which
are read optically by transverse scanning.
bar code label. Paper bearing a bar code and having
an adhesive backing. The bar code label must be
affixed to a tape cartridge to enable the library to
identify the cartridge and its volume serial number.
bar code reader. A laser device specialized for
scanning and reading bar codes and converting them
into either the ASCII or EBCDIC digital character code.
bezel. Decorative and safety cover.
bicolored. Having two colors.
bit. Either of the digits 0 or 1 when used in the binary
numbering system.
BM or bill of materials. A list of specific types and
amounts of direct materials expected to be used to
produce a given job or quantity of output.
browser. A client program that initiates requests to a
Web server and displays the information that the server
returns.
buffer . A routine or storage used to compensate for a
difference in rate of flow of data or time of occurrence
of events, when transferring data from one device to
another.
F-1
F-2
ctrl. Control.
E
EBCDIC. Extended binary-coded decimal interchange
code.
EC. Edge connector. Engineering change.
ECC. Error correction code.
EEPROM. Electrically erasable programmable
read-only memory.
EIA. Electronics Industries Association.
EIA unit. A unit of measure, established by the
Electronic Industries Association, equal to 44.45
millimeters (1.75 inches).
eject. To remove or force out from within.
electronic mail. Correspondence in the form of
messages transmitted between user terminals over a
computer network.
e-mail. See electronic mail.
g. Gram.
GB. gigabyte.
Glossary
F-3
INST. Installation.
Gbi. gigabit
I/O. Input/output.
K
kilogram (kg). One thousand grams (approximately
2.2 pounds).
km. kilometer. 1000 Meters, Approximately 5/8 mile.
F-4
M
magnetic tape. A tape with a magnetical surface layer
on which data can be stored by magnetic recording.
MAP. Maintenance analysis procedure.
mask. A pattern of characters that controls the
retention or elimination of portions of another pattern
of characters. To use a pattern of characters to control
the retention or elimination of portions of another
pattern of characters.
MSG. Message.
O
oersted. The unit of magnetic field strength in the
unrationalized centimeter-gram-second (cgs)
electromagnetic system. The oersted is the magnetic
field strength in the interior of an elongated, uniformly
wound solenoid that is excited with a linear current
density in its winding of one abampere per 4
centimeters of axial length.
offline. Pertaining to the operation of a functional unit
without the continual control of a computer. Contrast
with online.
online. Pertaining to the operation of a functional unit
that is under the continual control of a computer.
Contrast with offline.
OPER. Operation.
ov. Over voltage.
overrun. Loss of data because a receiving device is
unable to accept data at the rate it is transmitted.
overtightening. To tighten too much.
F-5
ref. Reference.
reg. Register.
reinventory. To inventory again.
retension. The process or function of tightening the
tape onto the cartridge, if it is sensed that the tape has
a loose wrap on the cartridge.
robot. Picker.
robotics. Picker assembly.
RPQ. Request for price quotation.
R/W. Read/write.
segment. A part.
sel. Select.
PWR. Power.
R
rack. A unit that houses the components of a storage
subsystem, such as the library.
rackmount kit. A packaged collection of articles used
to install the rack mounted version of the library.
RAM. Random access memory.
Random access memory. A storage device into which
data is entered and from which data is retrieved in a
nonsequential manner.
RAS. Reliability, availability, and serviceability.
F-6
s. Seconds of time.
SNS. Sense.
special feature. A feature that can be ordered to
enhance the capability, storage capacity, or performance
of a product, but is not essential for its basic work.
SR. Service representative, see also CE.
SRAM. Static random access memory.
SS. Status store.
ST. Store.
standard feature . The significant design elements of a
product that are included as part of the fundamental
product.
V
VOLSER. Volume serial number.
volume. A certain portion of data, together with its
data carrier, that can be handled conveniently as a unit.
VPD. Vital product data. The information contained
within the tape drive that requires nonvolatile storage
used by functional areas of the drive, and information
required for manufacturing, RAS, and engineering.
T
tachometer, tach. A device that emits pulses that are
used to measure/check speed or distance.
W
word. A character string that is convenient for some
purpose to consider as an entity.
Write. Write command.
WT. world trade.
X
XR. External register.
XRA. External register address register.
Glossary
F-7
F-8
Index
A
Access Door 1-3
add 11-1, 11-5
B
Bar Code Labels 8-4
guidelines for using
ordering 8-19
Bar Code Scanner
diagnostic 10-36
8-6
C
Cables
host cabling diagnostic 10-38
reseating 9-13
capacity expansion feature license 1-9
capacity view 5-4
cartridge
assignment 4-1
Cartridge 1-14, 8-1
capacity scaling 8-2, 8-3
cleaning 8-4
compatibility 8-2
data 8-2
disposal of 8-17
environmental specifications 1-14
export 1-3
import 1-3
leader pin 8-10
manually inspect destination
element 10-35
manually recover from Picker 10-34
manually recovering from source or
destination slot 10-35
memory chip 8-4
ordering 8-18
proper handling 8-7
shipping specifications 1-14
specifications 8-17
write-protect switch 8-7
cartridge assignment 4-1
cartridges 7-15
cleaning
importing 6-6
data
bulk loading 6-6
importing 6-6
exporting 7-16
exporting cleaning 7-17
importing 7-15
importing cleaning 7-16
moving 7-16
channel calibration 1-9
cleaning cartridges
exporting 7-17
importing 6-6, 7-16
cleaning slots
assign 7-3
Copyright IBM Corp. 2005, 2006
control paths
additional, role in reducing library
failure 1-15
multiple 2-2
multiple paths for iSeries and
as/400 2-3
using multiple for control path
failover 2-3
D
data cartridges
bulk loading 6-6
exporting 7-16
importing 6-6, 7-15
moving 7-16
data path failover 1-11
data path failover feature license 1-9
Data paths
multiple 2-3
date 7-5
setting 6-5
depth of tape library 1-15
description of library 1-1
Device drivers supported 1-17
Diagnostic Resolution
DR001 10-34
DR002 10-35
DR003 10-35
DR004 10-35
DR005 10-35
DR006 10-36
DR007 10-36
DR009 10-37
DR010 10-37
DR011 10-38
DR012 10-38
DR014 10-39
DR015 10-39
DR018 10-40
DR019 10-40
DR020 10-40
DR021 10-41
DR022 10-41
DR024 10-41
DR026 10-42
DR028 10-42
DR029 10-43
DR030 10-43
DR031 10-43
DR032 10-44
DR033 10-44
DR034 10-44
DR035 10-45
DR036 10-45
Diagnostic Resolutions 10-1, 10-34
dimensions of tape library 1-15
Doors
Access 1-3
DR001 10-34
DR002 10-35
X-1
DR003 10-35
DR004 10-35
DR005 10-35
DR006 10-36
DR007 10-36
DR009 10-37
DR010 10-37
DR011 10-38
DR012 10-38
DR014 10-39
DR015 10-39
DR018 10-40
DR019 10-40
DR020 10-40
DR021 10-41
DR022 10-41
DR024 10-41
DR026 10-42
DR028 10-42
DR029 10-43
DR030 10-43
DR031 10-43
DR032 10-44
DR033 10-44
DR034 10-44
DR035 10-45
DR036 10-45
drive
add new 11-5
Drive 1-5
channel calibration 1-9
control path failure 10-44
coordinates 1-13
determining SCSI and Fibre Channel
IDs 2-4
general diagnostic 10-36
LEDs 9-10
load failure 10-43
loss of communication 10-43
manually clean 10-40
power management 1-9
remove 11-8
sled not auto leveling 10-44
speed matching 1-9
unload diagnostic 10-35
drive dump 7-15
drive sled
description 1-8
remove/replace 11-5
drives 7-13
adding control path 7-14
capturing a dump 7-15
dumps 7-15
fibre channel IDs 2-5
IDs 7-14
loading 7-14
modifying fibre settings 7-15
online/offline 7-14
SCSI IDs 2-4
unloading 7-14
viewing information 7-13
E
email 7-5
environment 1-16
operating 1-16
X-2
environment (continued)
particulates 1-16
Error codes
Service Action Tickets 10-1
error messages
viewing 7-9
Error messages
operator intervention 9-2
errors
obtaining from library and
drives A-1
RS/6000 A-1
errpt command, using A-1
expansion module 1-3
connectivity diagnostic 10-37
feature licenses
capacity expansion 1-9
control path failover 1-9, 1-11
data path failover 1-9, 1-11
path failover 1-9, 1-11
features
optional 1-8
capacity expansion 1-9
drives 1-8
firmware update by IBM service
personnel 1-11
license keys 1-9
path failover 1-11
redundant power supply 1-9
Fibre Channel
drive IDs 2-5
supported topologies 2-6
Fibre Channel drive
compatibility with Multi-Path
Architecture 1-15
Fibre Channel interface 2-10
cables and speeds 2-10
connectors and adapters 2-11
LUN assignments 2-7
persistent binding 2-10
sharing on a SAN 2-11
World Wide names 2-7
zoning 2-10
firmware
upgrades 7-10
Firmware
drive 7-11, 7-12
FMR tape 7-12
creating 7-13
library 7-10
updating
using Fibre Channel
interface 7-13
using ITDT Tool 7-11
using SCSI interface 7-13
foot pads
remove 11-21
replace 11-21
front panel
access door 1-3
control module 1-2
expansion module 1-3
I/O Station 1-3
Operator Panel 1-4
I/O slots
assign 7-4
assigning 6-5
I/O Station 1-3
close door 10-41
lock diagnostic 10-38
locking/unlocking 7-10
IBM Ultrium Tape Drive 1-8
install planning 2-1
installation 3-1
cabling a 14U library with SCSI
drives 3-31
cabling a 5U library 3-30
cabling the library 3-30
configuring the library 3-34
desktop 3-10
identifying location 3-13
installing a drive 3-28
installing a power supply 3-29
installing components removed for
weight reduction 3-28
placing the library 3-25
planning 2-1
powering on the library 3-34
rack 3-4, 3-5, 3-11, 3-12, 3-13, 3-16,
3-25, 3-26, 3-28, 3-29
rack ears 3-26
rails 3-16
reducing library weight 3-4
removing drive 3-5
removing power supply 3-5
unpacking shipment 3-1
verifying kit contents 3-12
verifying shipment 3-1
interfaces, supported 1-8
interior components 1-6
picker assembly 1-7
robotic system 1-7
Storage column 1-7
inventory library 10-40
G
gear rack alignment
glossary F-1
11-22
H
height of tape library 1-15
host
sharing library 1-15
hp-ux system error information A-9
K
Keyboards
5-3
L
Labels
bar code 8-4
guidelines for using 8-6
ordering 8-19
LEDs
drive 9-10
fibre port link 9-10
interpreting 9-6
library control blade 9-8, 9-9
picker 9-12
power supply 9-11
library and drive code update 1-11
library configuration form D-1
library control blade
resetting the IP address 7-5
Library Control Blade 1-5
remove/replace 11-11
library conversions
desktop to rack mount 11-19
rack mount to desktop 11-19
library information 7-9
library log
capturing 7-9
library snapshot
capturing 7-9
library state required 11-1
Library Verify Test 7-2, 10-38
bar code scanner diagnostic 10-36
general drive diagnostic 10-36
motion failure diagnostic 10-35
license keys 7-4
entering 6-4
location coordinates 1-11
columns 1-13
drives 1-13
modules 1-12
power supplies 1-13
slots 1-13
logical libraries
assigning 6-5
create manually 4-5
creating 7-3
delete 7-3
determining number 2-1
basic guidelines 2-1
modify 7-3
offline 7-7
online 7-7
sharing 1-15
using multiple for sharing 2-2
logs
capturing 7-15
e-mailing 9-16
low voltage differential (LVD) SCSI
interface 1-8
low-power mode 1-9
LVD SCSI interface 1-8
M
media 1-14
Media 8-1
cartridge
environmental specifications 1-14
shipping specifications 1-14
Media (continued)
unsupported format diagnostic 10-39
Write Protect or WORM
Diagnostic 10-39
Menus
Operator Panel 5-4
mixed drive types, protection against
non-support 1-15
module coordinates 1-12
motion obstructed 10-42
Multi-Path Architecture 1-15
Multiple control paths 2-2
My Support
registering 6-7
O
operating procedures 7-1
library 7-2
logical libraries 7-2
viewing system information 7-2
operating systems supported 1-17
operator interventions 9-2
operator panel
login 5-3
Operator Panel 1-4, 5-1, 5-2
capacity view 5-4
common elements 5-2
header elements 5-2
keyboards 5-3
menus 5-4
subsystem status 5-2
system summary 5-2
P
partitioning capability of SAN-ready
Multi-Path Architecture 1-15
parts list 12-1
path failover 1-11
path failover feature license 1-9
Picker
blown fuse 10-45
LEDs 9-12
manually recover cartridge 10-34
motion failure 10-35
not initializing 10-43
picker assembly 1-7
power
AC failure 10-37
specifications 1-15
power button 1-4
power cords 12-1
power management 1-9
power plugs 12-1
power supply 1-6
adding redundant 11-4
coordinates 1-13
S
SCSI
drive IDs 2-4
SCSI IDs 2-4
SCSI interface 2-8
bus termination 2-9
connectors and adapters 2-9
description 1-8
multiple buses 2-9
physical characteristics 2-8
Sense data
using C-1
server attachment 2-8
SCSI interface 2-8
servers supported 1-17
Service
contact information 10-41
Service Action Ticket
T001 10-1
T002 10-2
T003 10-3
T004 10-4
T005 10-5
T006 10-6
T007 10-7
T008 10-7
T009 10-8
T010 10-9
T013 10-9
T017 10-11
T018 10-11
T019 10-11
T020 10-12
Index
X-3
T
T001
T002
T003
T004
X-4
10-1
10-2
10-3
10-4
T005 10-5
T006 10-6
T007 10-7
T008 10-7
T009 10-8
T010 10-9
T013 10-9
T017 10-11
T018 10-11
T019 10-11
T020 10-12
T021 10-13
T022 10-13
T023 10-14
T024 10-14
T025 10-14
T031 10-15
T032 10-15
T033 10-16
T034 10-16
T035 10-17
T036 10-17
T037 10-17
T038 10-17
T039 10-18
T040 10-18
T041 10-18
T045 10-19
T046 10-19
T047 10-19
T048 10-20
T049 10-20
T050 10-21
T051 10-21
T052 10-21
T060 10-22
T062 10-22
T063 10-23
T064 10-24
T065 10-24
T066 10-25
T067 10-25
T068 10-26
T069 10-26
T070 10-26
T071 10-27
T072 10-27
T073 10-28
T074 10-28
T075 10-29
T076 10-29
T077 10-30
tape cartridge 1-14
Tape drive
LUN assignments 2-4
Tape drives
channel calibration 1-9
power management 1-9
quantity in library 1-8
speed matching 1-9
TapeAlert Flags
for drives B-1
technical support 9-17
time 7-5
setting 6-5
trap registration 7-6
troubleshooting 9-1
U
Ultrium Tape Drives 1-8
unsupported configuration 10-42
Updating firmware
using Fibre Channel interface 7-13
using ITDT Tool 7-11
using SCSI interface 7-13
user accounts
creating 7-4
user interfaces 5-1
Operator Panel 5-2
user privileges 5-8
web user interface 5-7
user privileges 5-8
V
voltage
1-15
W
Web User Interface 5-1, 5-7
logging in 5-7
menus 5-7
screen elements 5-7
weight of library components 1-15
width of tape library 1-15
write-protect switch
setting 8-7
Write Protect Switch Setting B-2
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