0000002709-HRM Ch. 4
0000002709-HRM Ch. 4
0000002709-HRM Ch. 4
CHAPTER 4
Presented By
Harish Mudgal 231061
Honey Nitharwal 231067 Pooja Sharma 231097
Kanika Jain 231073 Rohit Mohan 231103
Kritika Bhatia 231079 Radhika Modi 231109
Mimansha Gupta 231091 Rajeev Sharma 231115
Main purpose of the chapter :
How to analyse a job and write job description.
Index :
1. Nature of job analysis what it is and how its used
2. Methods of collecting job analysis information
3. Write job description
4. Write job specification
5. Job analysis in worker- empowered world
Also known as Work Analysis
A family of procedures to identify content of job
And job requirements needed
Job Description : list of job duties, responsibilities, working
conditions
Job Specification : List of jobs human requirements, education
skills, personality
Work Activities
Human Behaviours
Machines, tools, equipment and work aids
Performance Standards
Job Context
Human requirements
Recruitment and Selection
Compensation
Training
Performance Appraisal
Discovering Unassigned Duties
Legal Compliance
1. How youll use the information ?
2. Review relevant background information, organization charts
and process charts
3. Select representative positions
4. Actually analyse the job
5. Verify information
6. Develop job description and job specifications
Job Analysis Guidelines
a) Joint effort
b) Collect information from different department
The Interview
Questionnaires
Observation
Participant Diary/Logs
Quantitative Techniques
Internet Based Job Analysis
Interviewing employees to collect information on jobs duties,
responsibilities and activities.
Unstructured Interview : Open questions like Tell me about your
job ?
Structured Interview : Specific questions list.
Challenges :
Interviewee must fully understand the reason for the interview
Employees should not view such interviews as efficiency
evaluations that may affect their pay.
As they may hesitate to describe their jobs accurately.
May exaggerate some responsibilities while minimizing others.
Interview Guidelines:
To get best information possible, following things should be kept
in mind:
Quickly establish rapport with interviewee.
Follow a structured checklist.
After completing the interview, review and verify the data.
Questionnaires
Employees fill out questionnaire to describe their duties &
responsibilities.
Pros:
Quick and efficient way to obtain information.
Less costly than interviewing employees.
Cons:
Developing the questionnaire and testing it can be time
consuming.
Employees may distort their answers.
Observation
It is useful when job consists of observable physical activities.
Eg. Assembly line, clerk accounting.
Not useful when job entails a lot of mental activity like lawyer,
design, engineer.
Participant Diary/Logs
Ask workers to keep a diary/log of what they do during the
day.
Quantitative Job Analysis
It is used when we need to compare the jobs.
Position Analysis Questionnaire PAQ tool is used.
PAQ score is obtained by giving rating in these five activities :
Decision making, Skilled activities, Physical activity, Operating
equipments, Processing information.
Internet Based Job Analysis
Methods like questionnaire and interviews can be time
consuming and costly.
Collecting information from geographically different location
can be difficult.
Conducting job analysis via internet is a good solution.
Common Sections
Covered
Job Identification
Name of the Job
Recommended Salary
Grade
Relationships
Department/ Division
Location
A written statement of
what the worker actually
does, how he or she does
it, and what the jobs
working conditions are.
The knowledge, abilities
and skills required to
perform the job
satisfactorily.
Job SUMMARY
Essence of the Job
Major Functions and
Activities
Flexible, having scope
for additional duties not
explicitly mentioned
Use the right words,
Nature of the job should
be clear
No ambiguities
RESPONSIBILITIES &
DUTIES
List and describe all
major duties
Limits of the
jobholders authority
Sources: Job analysis,
standardized job
description
information, external
websites etc.
STANDARDS OF PERFORMANCE AND
WORKING CONDITIONS
AUTHORITY OF INCUMBENTS
JOB SPECIFICATIONS
Trained vs. Untrained Personnel
Identify human Requirements
1. Judgment Approach
a. Educated Guess
b. Common Sense
Industriousness Thoroughness Schedule Flexibilty
Attendance Theft(reverse) Unruliness(reverse)
2. Statistical Analysis
a. Analyze
b. Select personal traits
c. Test candidates
d. Measure job performance
e. Statistically analyze the relation
Job enlargement
Job rotation
Job enrichment
Reengineering
Competency-Based Job Analysis
Measurable, observable and behavioral competencies
Suitable for high performance work system
Support the companys aims