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Definition of Hospitality

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INVESTIGATE THE CATERING

AND HOSPITALITY INDUSTRY


DESINGED BY,
MR. SUNIL KUMAR,
LECTURER

OBJECTIVES:
Understand the hospitality
and catering industry
Understand the national and
international employment
opportunities available in the
hospitality industry


INVESTIGATE THE CATERING
AND HOSPITALITY INDUSTRY
In the UK alone there are 182,343
hospitality and leisure establishments
The industry employs 2 million people
The restaurant industry is the largest in
terms of jobs, employing half a million
people
The industry employs a young
workforce just over a third of the staff
are under 25
INVESTIGATE THE CATERING
AND HOSPITALITY INDSUTRY
NATIONAL you know what you will
be getting. All the outlets look the
same, with the same style of
furnishing, menus and pricing.

LOCAL you find a wide variety of
specialised and interesting menus,
accommodation and prices.
INVESTIGATE THE CATERING
AND HOSPITLALITY INDUSTRY
Hotels
Restaurants
Pubs
Nightclubs
Contract food service
provision
Membership clubs
Travel services

INVESTIGATE THE CATERING
AND HOSPITALITY INDUSTRY
Events
Tourist information
services
Gambling
Visitor attractions
Hostels
Holiday centres
Self-catering
accommodation

TYPES OF SETTINGS
COMMERCIAL SECTOR includes any
businesses where the sale of food and
drink or accommodation is the main
source of income.
CATERING SERVICES SECTOR
provides food and drink services within
other organisations whose main focus
is not hospitality.
INVESTIGATE THE CATERING
AND HOSPITALITY INDUSTRY
In summary.
The hospitality industry can be split into two
groups: the commercial sector and the
catering sector.
The commercial sector includes hotels,
restaurants, pubs and clubs.
Some companies such as Pizza Hut and
McDonalds operate at national level.
Contract catering companies are found in
schools, colleges, hospitals, prisons, and
many other types of businesses.
DEFINITION OF HOSPITALITY
Hospitality is the relationship between guest
and host, or the act or practice of being
hospitable. Specifically, this includes the
reception and entertainment of guests, visitors,
or strangers, resorts, membership clubs,
conventions, attractions, special events, and
other services for travellers and tourists.
(Wikipedia, 2010)
"Hospitality" can also mean generously providing
care and kindness to whoever is in need.
DEFINITION OF HOSPITALITY

The hospitality industry consists of broad category of
fields within the service industry that includes lodging,
restaurants, event planning, theme parks, transportation,
cruise line, and additional fields within the tourism
industry. The hospitality industry is a several billion dollar
industry that mostly depends on the availability of leisure
time and disposable income. A hospitality unit such as a
restaurant, hotel, or even an amusement park consists of
multiple groups such as facility maintenance, direct
operations (servers, housekeepers, porters, kitchen
workers, bartenders, etc.), management, marketing, and
human resources. (Wikipedia, 2010)
DEFINITION OF CATERING
Catering is the business of providing
foodservice at a remote site or a site like a hotel,
public house (pub) and other various locations.
A mobile caterer serves food directly from a
vehicle or cart that is designed for the purpose.
Mobile catering is common at outdoor events
(such as concerts), workplaces, and downtown
business districts. (Wikipedia, 2010)
DEFINITION OF CATERING
Event Catering

Event ranges from box-lunch drop-off to full-service catering.
Caterers and their staff are part of the foodservice industry.
When most people refer to a "caterer", they are referring to an event
caterer who serves food with waiting staff at dining tables or sets up
a self-serve buffet. The food may be prepared on site, i.e., made
completely at the event, or the caterer may choose to bring prepared
food and put the finishing touches on once it arrives.
The event caterer staff are not responsible for preparing the food but
often help set up the dining area. This service is typically provided at
banquets, conventions, and weddings. Any event where all who
attend are provided with food and drinks or sometimes only hors
d'oeuvres is often called a catered event. (Wikipedia, 2010)

Airline Catering and Catering Officers on ships

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