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A path to success for every customer.
Success is different for everyone. Whether you measure it in quantifiable results or business value from AI adoption, your journey is unique. No matter what success means to you or where you are in your journey, Customer Success has the expertise and resources to help you do more with Salesforce.
 
 

“The Customer Success team has been with us on our entire Salesforce journey. We've been really appreciative of the great talent that Salesforce has had working alongside us. We keep raising the bar.”

Jen Felch, Chief Digital Officer and CIO, Dell Technologies
 
See our latest industry research and awards.
 
TSIA names Salesforce a 2023 STAR Award Winner for Innovation in Customer Success.
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New Forrester Consulting study, commissioned by Salesforce, identifies business benefits of working with Salesforce Professional Services.
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Read the Forrester study
Salesforce Customer Success is rated 4.5 stars by our customers on G2.
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Hear what our customers have to say.
See how our customers have driven business outcomes further and faster with Salesforce Customer Success.
 
 
Williams-Sonoma, Inc., builds lasting customer relationships through data.
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Williams-Sonoma, Inc., builds lifelong customer journeys with data.
Heathrow connects data to create personalized passenger experiences.
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How personalization has helped boost Heathrow’s digital revenue by 30%.
Turtle Bay Resorts delivers hospitality tailored to guests with AI.
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Read the story: Turtle Bay Resort elevates hospitality with AI-driven personalization.
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See new customer-focused features in the Winter ’25 Product Release.
 
Check out this product release for:
  • Reliability Reviews for Signature
  • Onboarding and Success Path for Premier
  • Free virtual instructor-led training for Signature
see the product release updates
Ziggy and Astro on a sled, welcoming the Winter ‘25 Product Release features.
 
 
 
 
 
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