Medical Emergencies

If you or someone you know is in a life-threatening situation, call 911 and go to an emergency room immediately.

All NVIDIA medical plans cover Emergency Room visits. Take care of yourself immediately.

If your situation is not life-threatening, here’s what to do to get the care you need right away:

If you or a family member is in severe pain, go to an urgent care center.

If you are feeling ill, discomfort, or moderate pain:

• If you’re at work in the Santa Clara office, visit the near-campus clinic.
• If you just need advice, consider your health plan’s nurseline. The number should be on the back of your medical plan ID card.
• If you’re enrolled in a Cigna medical plan, consider getting virtual care.
• If you need to see a doctor, make an appointment with your physician. If you don’t have a doctor, find one.  

If you are traveling on business outside of your home country and need urgent or emergency medical care, please contact International SOS and provide NVIDIA’s corporate ID number, 11BMMS000186.

Be sure to use the correct phone number based on the region you’re calling from:

• Within the U.S.: 1-800-523-6586
• Mexico, Central, or South America: 1-215-942-8226
• Canada: 1-800-441-4767
• Europe, the CIS, Africa, or Middle East: 44-20-8762-8008
• Asia, Australia, or Pacific Rim: 65-6338-7800

View more information about ISOS at NVINFO > My Info > Benefits > Learn More > Travel > International SOS.

If you have already paid for your urgent or emergency medical costs during international business travel and you need to submit a claim, or if you want more information on NVIDIA’s Business, Travel, And Accident Insurance, go to NVINFO > My Info > Benefits > Learn More > Travel > Business Travel Insurance Program.

If you’re experiencing severe pain or a life-threatening injury or illness at work, call campus security at 408-486-4000 and they can get emergency services to you as quickly as possible. Once you are able, please reach out to NVIDIA-WorkerCompensation@nvidia.com to notify us if you’ve had a work-related injury or illness so that we can initiate a claim on your behalf.

If you’re experiencing discomfort or moderate pain due to an injury or illness at work, please visit one of our near-site Concentra clinics in the US for treatment. You can locate your nearest clinic using this directory. You can either schedule an appointment or walk in. Prior to arriving at Concentra, please reach out to NVIDIA-WorkerCompensation@nvidia.com to notify us that you will be visiting Concentra for a work-related injury or illness. You do not need to wait for a response in order to be treated. When you arrive at Concentra, please let them know that you are a NVIDIA employee so that billing can be routed accordingly.

If you need extended time off work for your health, you may be eligible for a leave of absence. 

• Within the U.S.: Contact The Larkin Company, at nvidialeaves@thelarkincompany.com or 1-866-923-3336.
• Visit the U.S. Leave of Absence page for more information NVINFO > My Info > Time Away > U.S. - Leave of Absence.
• Outside the U.S.: Contact ERC at erc@nvidia.com.