Refund policy

All sales are final on special ordered merchandise, personalized merchandise, engraved merchandise, Gift Oysters, and rings, necklaces, chains, or bracelets that have been sized, lengthened, or altered.

Full refunds or exchanges will be made to any customer who presents merchandise within 21 days of purchase, in its original condition, and with the original sales receipt, packaging, and warranty.

See more here: https://www.nahoku.com/pages/refunds-and-exchanges